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PROPOSAL 1: iBot<br />

iBot: Interactive Chatbot: Connecting the visitor to the<br />

collection<br />

iBot Concept:<br />

Personalised Tour Guide: iBot is a chatbot that visitors<br />

can access and communicate with through existing<br />

Cultural Archive apps. iBot learns about the Cultural<br />

Archive and its collection, exhibits and building in order<br />

to provide useful information and facts for the visitors.<br />

The iBot can learn the layout of the Cultural Archive so<br />

it would be able to direct the individual or group around<br />

the space. The Artificial Intelligence programming allows<br />

the iBot to learn the user’s or groups’s interests in<br />

order to create a unique and personalised experience.<br />

These interests and the users’ visit history, will be<br />

logged on the user’s account.The visitor can also save<br />

their favourite pathways and tours with the iBot. iBot<br />

is unique because it can make suggestions for other<br />

displays or future exhibitions within the archive that the<br />

visitor may like based on what the iBot has learnt about<br />

that individual. These suggestions can be discussed<br />

during the visit and the user can also select to have<br />

notifications even when outside of the Cultural Archive<br />

site. The user can also take pictures of any specific<br />

object in the collection they want to discuss with iBot<br />

by selecting the camera icon on the chat. The Artificial<br />

Intelligence and recognition technology can then<br />

identify this object and provide the information required.<br />

PROPOSAL 1<br />

16

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