Credit Management June 2018
The CICM magazine for consumer and commercial credit professionals
The CICM magazine for consumer and commercial credit professionals
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BRANCH NEWS<br />
GDPR Readiness<br />
CICM Sheffield Branch<br />
THERE was a full house of<br />
members and guests at<br />
the Sheffield branch event<br />
‘GDPR Are You Ready?’<br />
held at the Mercure Hotel<br />
Sheffield Parkway.<br />
After networking and refreshments,<br />
Vice Chair, Simon Johnson welcomed Kate<br />
Robbins, Solicitor with the Data Protection,<br />
Political and Regulatory Affairs team at<br />
EON Energy Solutions, who took us through<br />
an essential awareness update on the new<br />
Regulation which although made in 2016<br />
came into force on 25 May.<br />
After a brief understanding of the<br />
background to the new regulation and a<br />
New Word/Old World comparison of key<br />
changes, it was time to look at some of<br />
the existing ‘Old World’ reported cases to<br />
illustrate how breaches had been dealt<br />
with under the current legislation, and<br />
what this could mean under the ‘New’. The<br />
audience were soon in separate teams for<br />
an interactive round of ‘Match the Crime<br />
with the Fine!’<br />
Kate next addressed how the new<br />
Regulation would impact the role of the<br />
credit manager and that it wasn’t just<br />
about strict reporting of loss and theft of<br />
data, but also unauthorised access and the<br />
availability of data you keep.<br />
The meeting was closed by Kate<br />
explaining how large businesses such as<br />
EON had prepared for the changes as well<br />
as pointing members and guests to some<br />
useful resources beyond the ICO website,<br />
such as the European Union Agency<br />
for Network and Information Security<br />
(ENISA). After a short question and answer<br />
session there was a quick overview of the<br />
forthcoming branch meetings, before<br />
the meeting was closed with a show of<br />
appreciation for our guest presenter, Kate<br />
Robbins.<br />
WE WANT<br />
YOUR NEWS!<br />
Get in touch with Andrew Morris by emailing<br />
andrew.morris@cicm.com with your branch<br />
news and event reports. Please only send up<br />
to 400 words and any images need to be high<br />
resolution to be printable, so 1MB plus.<br />
60SECONDS<br />
WITH<br />
Full name: Sean Kelly.<br />
Current job title: DX Group, <strong>Credit</strong> Manager.<br />
Current company name: DX Network Services Ltd.<br />
Number of years in credit management: 20.<br />
Number of years in current role: Seven.<br />
How did you get into credit management?<br />
I was given an opportunity by Howden Joinery<br />
to be a credit controller and it was the best<br />
decision I ever made.<br />
What is the best thing about where you work?<br />
The services we offer to customers. We offer<br />
products and services that actually make<br />
our customers’ lives easier. We’ve had clients<br />
who have struggled to find a logistics partner<br />
that can meet their, often complex, needs. For<br />
example, if a business needs to deliver private<br />
and confidential documents such as contracts,<br />
the normal mail services aren’t suitable and can<br />
put the client at risk. However, our DX Secure<br />
service is the perfect answer. Documents reach<br />
their destination on time and with our extra<br />
security layers to avert unnecessary risks.<br />
When you are genuinely able to work alongside<br />
a partner or client and give them a service<br />
they’re really in need of, the sense of fulfilment<br />
is huge.<br />
What motivates you?<br />
My team. I love having the opportunity to help<br />
individuals grow within the credit management<br />
environment and to build a successful team at<br />
DX.<br />
What skill do you think has helped you most in<br />
your credit career so far?<br />
Having the ability to listen and understand<br />
what a customer really needs is essential.<br />
Name three people you would invite to a dinner<br />
party and why?<br />
1. My wife as she is very supportive<br />
2. Richard Branson as I have a whole load of<br />
questions I would love to ask him<br />
3. Mark Cavendish as he’s a real character and<br />
I’m a huge cycling fan.<br />
What is your favourite pastime/relaxation<br />
activity?<br />
Whilst it isn’t exactly relaxing, I love running<br />
and cycling. I’ve done 13 marathons and an<br />
Ironman – with more on the horizon.<br />
What is the best/worst quality in a leader?<br />
The best quality in a leader is one that can keep<br />
a team focused on the objective.<br />
Who is your business or personal hero?<br />
Richard Branson.<br />
What can't you live without?<br />
My wife and my daughter…and ketchup.<br />
What’s been your most rewarding moment in<br />
your credit career?<br />
I recently won an internal DX award for best<br />
contribution to cash performance. My team did<br />
a fantastic job in reducing our cash collection<br />
time from 40 days to 23 days – an amazing<br />
achievement.<br />
The Recognised Standard / www.cicm.com / <strong>June</strong> <strong>2018</strong> / PAGE 59
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