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Credit Management June 2018

The CICM magazine for consumer and commercial credit professionals

The CICM magazine for consumer and commercial credit professionals

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Cr£ditWho?<br />

CICM Directory of Services<br />

FOR INFORMATION,<br />

OPTIONS AND PRICING<br />

PLEASE EMAIL:<br />

anthony.cave@cabbell.co.uk<br />

FINANCIAL PR<br />

Safe Computing Limited<br />

20, Freeschool Lane, Leicester, LE1 4FY<br />

T: 0844 583 2134<br />

E: info@safecomputing.co.uk<br />

W: www.safe-financials.co.uk<br />

Designed to manage your customer credit accounts effectively,<br />

Safe <strong>Credit</strong> Control enables your credit management team to:<br />

• Improve cash flow<br />

• Reduce debtor days<br />

• Increase customer service<br />

• Cut the cost of cash collection<br />

• Eliminate manual processes<br />

• Speed up the query resolution process<br />

Safe’s unique approach is centred on changing the perception<br />

of the credit control function from a series of reactive processes<br />

to proactive ones. <strong>Credit</strong> controllers are traditionally regarded<br />

as an essential element in business to chase late payments<br />

and respond to customer queries. Safe <strong>Credit</strong> Control has taken<br />

the concepts of customer relationship management (CRM) and<br />

applied it to the credit control function, providing a softer,<br />

service orientated team of customer service representatives.<br />

STA International<br />

3rd Floor, Colman House, King Street Maidstone , ME14 1DN<br />

T: +44(0)844 324 0660.<br />

E: enquiries@staonline.com<br />

W: www.stainternational.com<br />

GETTING BUSINESS PAID<br />

STA is an award winning B2B and B2C debt collection, confidential<br />

credit control and tracing supplier. ISO9001 quality accredited, and<br />

with the CSAs Collector Accreditation Initiative, duty-of-care is as<br />

important to us as it is to you. Specialising in international debt, in the<br />

past 12 months we’ve collected from 146 countries worldwide. “Your<br />

Debts Online” gives you transparent access to our collection success<br />

and detailed management information, keeping you in control of your<br />

account. We look forward to getting your business paid.<br />

Tinubu Square UK<br />

Holland House,<br />

4 Bury Street, London . EC3A 5AW<br />

T: +44 (0)207 469 2577 /<br />

E: uksales@tinubu.com W: www.tinubu.com<br />

Tinubu Square offers companies across the world the appropriate<br />

SaaS platform solutions and services to significantly reduce their<br />

exposure to risk, and their financial, operational and technical<br />

costs. Easy to implement, our solutions provide an accurate<br />

picture of a customers’ financial health through the entire<br />

order-to-cash cycle, improve cash flow, and facilitate control<br />

of risk across the organization whether group-wide or locally.<br />

Founded in 2000, Tinubu Square is an award winning expert in<br />

the trade credit insurance industry, with offices in Paris, London,<br />

New York, Montreal and Singapore. Some of the largest<br />

multinational corporations, credit insurers and receivables<br />

financing organizations depend on Tinubu to provide them with the<br />

means to drive greater trade credit risk efficiency.<br />

Data Interconnect Ltd<br />

Unit 7, Radcot Estate, 7 Park Rd, Faringdon,<br />

Oxfordshire. SN7 7BP<br />

T: +44 (0) 1367 245777 F: +44 (0) 1367 240011<br />

E: sales@datainterconnect.co.uk<br />

W: www.datainterconnect.com<br />

Data Interconnect provides integrated e-billing and collection<br />

solutions via its document delivery web portal, WebSend. By<br />

providing improved Customer Experience and Customer Satisfaction,<br />

with enhanced levels of communication between both parties, we<br />

can substantially speed up your collection processes.<br />

Proud supporters<br />

of CICMQ<br />

Rimilia<br />

Corbett House, Westonhall Road, Bromsgrove, B60 4AL<br />

T: +44 (0)1527 872123 E: enquiries@rimilia.com<br />

W: www.rimilia.com<br />

Rimilia excels in the design, development and implementation of<br />

Intelligent Finance Solutions that drive value from existing manually<br />

intensive finance processes associated with accounts receivable,<br />

cash allocation, credit management, bank reconciliation and cash<br />

forecasting. Based in the heart of the UK, our operations extend to<br />

Europe, USA and Asia. Experienced in the field of technology and<br />

accounting, our approach to business revolves around integrity<br />

and enabling organisations to unlock their full potential though<br />

innovation. Rimilia is proud to be a leading innovative supplier of<br />

finance solutions that make a positive change to the blue chip clients<br />

it supplies.<br />

HighRadius<br />

T: +44 7399 406889<br />

E: gwyn.roberts@highradius.com<br />

W: www.highradius.com<br />

HighRadius is the leading provider of Integrated Receivables<br />

solutions for automating receivables and payment functions such<br />

as credit, collections, cash allocation, deductions and eBilling.<br />

The Integrated Receivables suite is delivered as a software-as-aservice<br />

(SaaS). HighRadius also offers SAP-certified Accelerators<br />

for SAP S/4HANA Finance Receivables <strong>Management</strong>, enabling<br />

large enterprises to maximize the value of their SAP investments.<br />

HighRadius Integrated Receivables solutions have a proven track<br />

record of reducing days sales outstanding (DSO), bad-debt and<br />

increasing operation efficiency, enabling companies to achieve an<br />

ROI in less than a year.<br />

DATA AND ANALYTICS<br />

Dun & Bradstreet<br />

Marlow International, Parkway Marlow<br />

Buckinghamshire SL7 1AJ<br />

Telephone: (0800) 001-234 Website: www.dnb.co.uk<br />

Dun & Bradstreet grows the most valuable relationships in business.<br />

By uncovering truth and meaning from data, we connect our<br />

customers with the prospects, suppliers, clients and partners that<br />

matter most, and have since 1841. Whether your customer portfolio<br />

spans a city, a country or the globe, Dun & Bradstreet delivers the<br />

data, analytics and insight to grow your most profitable relationships<br />

and navigate credit risk. By combining your insights with our own,<br />

Dun & Bradstreet facilitates a global, unified view of your customer<br />

relationships across credit and collections.<br />

Gravity London<br />

Floor 6/7, Gravity London, 69 Wilson St, London, EC21 2BB<br />

T: +44(0)207 330 8888. E: sfeast@gravitylondon.com<br />

W: www.gravitylondon.com<br />

Gravity is an award winning full service PR and advertising<br />

business that is regularly benchmarked as being one of the best<br />

in its field. It has a particular expertise in the credit sector, building<br />

long-term relationships with some of the industry’s best-known<br />

brands working on often challenging briefs. As the partner agency<br />

for the <strong>Credit</strong> Services Association (CSA) for the past 13 years,<br />

and the Chartered Institute of <strong>Credit</strong> <strong>Management</strong> since 2006, it<br />

understands the key issues affecting the credit industry and what<br />

works and what doesn’t in supporting its clients in the media and<br />

beyond.<br />

INSOLVENCY<br />

Moore Stephens<br />

Moore Stephens LLP,<br />

150 Aldersgate Street,<br />

London EC1A 4AB<br />

T: +44 (0) 20 7334 9191<br />

E: Brendan.clarkson@moorestephens.com<br />

W: www.moorestephens.co.uk<br />

Moore Stephens is a top ten accounting and advisory network, with<br />

offices throughout the UK.<br />

Our clients range from individuals and entrepreneurs, through<br />

to large organisations and complex international businesses. We<br />

partner with them, supporting their aspirations and helping them<br />

to thrive in a challenging world.<br />

Our national creditor services team has expert insights in debt<br />

recovery which, combined with their unparalleled industry and<br />

sector knowledge, enables them to assist creditors in recovering<br />

outstanding debts.<br />

LEGAL MATTERS<br />

DWF LLP<br />

David Scottow Senior Director<br />

D +44 113 261 6169 M +44 7833 092628<br />

E: David.Scottow@dwf.law W: www.dwf.law/recover<br />

Described by market commentators as “blazing a trail”, DWF is one<br />

of the UK’s largest legal businesses with an award-winning reputation<br />

for client service excellence and effective operational management.<br />

Named by the Financial Times as one of Europe’s most innovative<br />

law firms and independently ranked first of all top 20 law firms for<br />

quality of legal advice and joint first of all national law firms for service<br />

delivery and responsiveness. DWF offers a full range of cost effective<br />

debt recovery solutions including pre-legal collections, debt litigation,<br />

enforcement, insolvency proceedings and ancillary services including<br />

tracing, process serving, debtor profiling and consultancy.<br />

continues on page 66 ><br />

The Recognised Standard / www.cicm.com / <strong>June</strong> <strong>2018</strong> / PAGE 65

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