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Flying in the Face oF jobs and growth - British Chambers of Commerce

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42<br />

<strong>Fly<strong>in</strong>g</strong> <strong>in</strong> tHe FAce <strong>oF</strong> joBs And growtH<br />

CASE STUDY: DUCO lTD<br />

Bus<strong>in</strong>ess: Hi-Tech Manufactur<strong>in</strong>g<br />

Turnover: £60 million<br />

Based: Newcastle<br />

Discussion with: Emma MaDdison,<br />

Communications <strong>and</strong> Market<strong>in</strong>g<br />

Officer<br />

Key learn<strong>in</strong>g: Connectivity is key<br />

for UK based multi-nationals<br />

duco is part <strong>of</strong> <strong>the</strong> technip group<br />

<strong>and</strong> employs <strong>of</strong> 500 people at its<br />

site <strong>in</strong> newcastle. it manufactures<br />

umbilicals for <strong>the</strong> subsea oil<br />

<strong>and</strong> gas <strong>in</strong>dustry. <strong>the</strong>se supply<br />

hydraulic control <strong>and</strong> chemicals<br />

to oil <strong>and</strong> gas wells <strong>and</strong> subsea<br />

manifolds.<br />

duco makes up part <strong>of</strong> <strong>the</strong> uK’s<br />

subsea sector, which employs<br />

about 40,000 people, half <strong>of</strong><br />

<strong>the</strong>m <strong>in</strong> scotl<strong>and</strong>. subsea is a uK<br />

success story <strong>and</strong> its exports have<br />

grown by over 50% <strong>in</strong> three years,<br />

to more than £3bn.<br />

duco flies skilled eng<strong>in</strong>eers<br />

<strong>in</strong>ternationally to work on projects,<br />

<strong>in</strong>stallations <strong>and</strong> repairs. its sales<br />

<strong>and</strong> bus<strong>in</strong>ess efficiency would<br />

be boosted by better <strong>and</strong> more<br />

frequent connectivity to norway.<br />

IN QUOTES:<br />

On mov<strong>in</strong>g its people:<br />

“we would get <strong>the</strong>re whatever it<br />

takes. if <strong>the</strong> bus<strong>in</strong>ess is <strong>the</strong>re, we<br />

can’t afford to not be follow<strong>in</strong>g it<br />

<strong>and</strong> pursu<strong>in</strong>g it....if someone’s got<br />

to be <strong>the</strong>re for a meet<strong>in</strong>g – <strong>the</strong>y’ve<br />

got to be <strong>the</strong>re.”<br />

On need<strong>in</strong>g more connectivity:<br />

“norway’s quite a trek for people,<br />

it’s <strong>of</strong>ten two flights, apart from<br />

stavanger now, which i believe, is<br />

still one flight, so that makes it a<br />

lot easier. it means three days out<br />

<strong>of</strong> <strong>the</strong> <strong>of</strong>fice, because <strong>the</strong>y’ll take a<br />

day to get <strong>the</strong>re, <strong>the</strong> next day’s <strong>the</strong><br />

meet<strong>in</strong>g, <strong>and</strong> <strong>the</strong>n a whole o<strong>the</strong>r<br />

day to get back”.

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