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Management Systems Theory, Applications, and Design - Homepages

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1.4.5.2.2. How to Manage Pursuits ................................................................................................. 550<br />

1.4.5.2.3. Origins of the Pursuits Framework ................................................................................. 554<br />

1.4.5.3. We Begin with Visibility—Rembr<strong>and</strong>t Van Rijn .............................................................................. 556<br />

1.4.5.4. The Framework of Endeavors............................................................................................................ 559<br />

1.4.5.4.1. Characterizing the Domain by Endeavor ........................................................................ 560<br />

1.4.5.4.2. Distinguishing Between Organizational Level <strong>and</strong> Endeavor ........................................ 564<br />

1.4.5.4.3. A Detailed Description of Endeavors ............................................................................. 568<br />

1.4.5.5. The Framework of Decisions ............................................................................................................. 573<br />

1.4.5.5.1. Characterizing the Domain by Decisions ....................................................................... 574<br />

1.4.5.5.2. The Framework of Gorry <strong>and</strong> Scott Morton ................................................................... 576<br />

1.4.5.5.3. The Evolution from Unstructured to Structured<br />

Decisions Based on Better Information .......................................................................... 578<br />

1.4.5.6. The Maturity Framework ................................................................................................................... 583<br />

1.4.5.6.1. Characterizing the Domain by Maturity ......................................................................... 584<br />

1.4.5.6.2. Origins of the Maturity Framework ................................................................................ 588<br />

1.4.5.7. Considering the Frameworks Together.............................................................................................. 590<br />

1.4.5.8. Exercise on Developing a Spectrum for One of the Frameworks Characterizing Your Domain ...... 594<br />

1.4.6. The Right Tools Are Like a Melody—Henry Ossawa Tanner ..................................................................... 598<br />

1.4.7. Historical Background ..................................................................................................................................... 600<br />

1.5. Tools <strong>and</strong> Skills Categories ............................................................................................................................................ 603<br />

1.5.1. Tools ........................................................................................................................................................... 603<br />

1.5.1.1. You Need the Right <strong>Management</strong> Tool for the Right Job ................................................................. 604<br />

1.5.1.2. <strong>Management</strong> Tools Should Make Information, Not Hide Information ............................................. 606<br />

1.5.1.3. The <strong>Management</strong> Tools ..................................................................................................................... 609<br />

1.5.1.3.1. You Use Five Groups of <strong>Management</strong> Tools ................................................................. 610<br />

1.5.1.3.2. <strong>Management</strong> Tools Convert Data to Information ........................................................... 612<br />

1.5.1.3.3. Relationships <strong>and</strong> Structures Help Link the Elements of our Work,<br />

Including Other <strong>Management</strong> Tools ............................................................................... 614<br />

1.5.1.3.4. Methods Suggest Solutions for the Decision Maker to Consider ................................... 618<br />

1.5.1.3.5. Guides <strong>and</strong> Rules Even Support Other <strong>Management</strong> Tools ........................................... 620<br />

1.5.1.3.6. Precedents Affect the Inner Person More than Other Tools ........................................... 626<br />

1.5.1.3.7. The Data-to-Information Chain Is a Map to Industrial Engineering Disciplines ........... 628<br />

1.5.1.4. Origin of the Tool Classification ....................................................................................................... 630<br />

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