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Dm STRATEGY: CONTENT SERVICES<br />
The right platform<br />
George Parapadakis, Director of Business Solutions Strategy at Alfresco, examines<br />
the factors to consider before choosing a Content Services (CS) platform for ECM<br />
Data created, stored and processed<br />
by businesses today is continuing<br />
to be amassed at a rapid pace. In<br />
fact, experts predict that, by 2020, 1.7MB<br />
of data will be created for every person on<br />
the planet every second. Companies<br />
looking to manage this data mountain<br />
are deploying Content Services (CS)<br />
software platforms to manage their<br />
enterprise content management (ECM)<br />
business requirements which collects,<br />
organises, preserves and presents<br />
information in a user-friendly way. This<br />
process is particularly important in an era<br />
when businesses are increasingly subject<br />
to regulation and compliance, like GDPR<br />
and MiFID II.<br />
At the same time, the overall IT<br />
landscape has undergone enormous<br />
transformation. The world has become<br />
almost exclusively digital and the<br />
enterprise has had to adapt. IT teams<br />
are changing how they design, develop<br />
and deploy enterprise applications.<br />
More and more workloads are being<br />
shifted to the cloud.<br />
In light of these trends, it's important for<br />
CIOs and IT managers looking to purchase<br />
CS to not only look at the capabilities<br />
offered by various vendors, but also assess<br />
how well it fits into today's IT environment.<br />
So, what are the main factors you should<br />
consider before purchasing a CS platform?<br />
1. Does the solution fit your business needs?<br />
First, it's critical that the CS platform you're<br />
looking for actually fits your needs. A<br />
modern ECM solution should allow any<br />
type of user - for example including<br />
business analysts or developers - to quickly<br />
set up a workflow in a modern user<br />
interface (UI).<br />
Additionally, the platform should offer a<br />
modern process engine that allows users<br />
to implement more complex workflows,<br />
surfaced through user-friendly interfaces. It<br />
should be lightweight, fast and scalable.<br />
It's also worth checking whether the<br />
solution leverages the differentiating<br />
capabilities of the cloud, or was designed<br />
to suit on-premise deployment. If it can be<br />
deployed in the cloud, what cloud<br />
environments is it best suited to - and<br />
does this fit with what your enterprise is<br />
currently using?<br />
2. Total cost of ownership<br />
Cost is a factor in any enterprise IT<br />
deployment - and ECM is no exception.<br />
When purchasing a CS platform, end users<br />
18<br />
@DMMagAndAwards<br />
May/June 2018<br />
www.document-manager.com
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