PLAYMAKER SERIES SERVICE MANUAL - Blueprint Gaming

PLAYMAKER SERIES
SERVICE MANUAL
FOR MODELS –
RED HOT 500 / JACKPOT SLOTS / GAME VAULT
ISSUE 1.4
ISSUE DATE: JUNE 2011
BLUEPRINT TECHNICAL SUPPORT – 01636 677425
www.blueprintgaming.com

Blueprint Gaming – Playmaker Series Service Manual
This manual refers to models – RED HOT 500 / JACKPOT SLOTS / GAME VAULT
MANUAL CONTENTS
VERSION 1.4
HARDWARE OVERVIEW Page 2
QUICK SET UP Page 2
REFILL & TEST MENU’S : Access & Functions Page 3
REFILL MENU Page 4
� Refill Coins Page 4
� Refill Notes (MD100 note dispenser fitted) Page 5
� Accountancy (for collections) Page 7
� Volume settings
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Page 8
TEST MENU Page 9
� Displays (recalibrate touch screen) Page 10
� Protocol (for Data Pack connections) Page 13
� Demo Mode Page 13
� Float Level (for setting hopper levels) Page 14
� Hand Pay
Page 14
BLUEPRINT TECHNICAL SUPPORT & AFTERSALES Page 15
BACTA CODE OF PRACTICE Page 16

HARDWARE OVERVIEW
Playmaker Series ‐Twin Screen Casino cabinet manufactured by ADP (part of the Gauselmann
Group).
Key components:
� Power Supply
� Money Controls Pay Link IO Solution
� PC (ROSH compliant) with removable Compact Flash Card
� JCM EBA 34 Note Acceptor
� Merkur MD100 Note Dispenser (if fitted)
� Azkoyen Coin Mechanism
� 2 x Azkoyen Hopper U+
� 19” Touch Screen Monitor
� 19” Monitor
� Base Box Speaker
Cabinet Dimensions:
� WIDTH = 520mm
� HEIGHT = 1900mm
� DEPTH = 550mm
� WEIGHT = 180kg
� Voltage 230Vac 50Hz 460watts
� The mains fuse rating is 6.3Amp 250Volt.
ECM/PAK TESTED TO UK STANDARDS.
QUICK SET UP
� The machine must stand on a level and stable floor.
� Mains plugs and sockets should be tight fitting and in good order.
� Avoid positioning the machine near heat supplies and direct sunlight.
� Whilst the power to the machine is switched on, never disconnect any of the integrated
components as this can cause serious damage.
� On initial start up default game settings and non‐data protocol will be active. (see machine
set up for switching to Data software)
� Refer to Test and Refill instructions outlined within this manual to install machine on site
and/ or set up machine with bespoke game settings.
� IMPORTANT INFORMATION: AFTER SOFTWARE UPDATES SUPPLIED BY BLUEPRINT GAMING
Ltd. PLEASE CHECK ALL GAME SETTINGS AS THE NVR MAY HAVE BEEN RESET.
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TOPPER L.E.D ATTRACT CYCLE
The chaser LED’s on the cabinet topper have three attract mode cycles.
REFILL & TEST MENU’S – ACCESS & FUNCTIONS
MENU ACCESS KEY FUNCTION
REFILL
(SITE)
FULL REFILL
(COLLECTOR)
TEST
(ENGINEER)
Hand Pay Procedure
REFILL KEY
(TOP DOORS CLOSED)
REFILL KEY +
TOP DOOR OPEN
(TURN REFILL BEFORE OPENING
TOP DOOR)
TOP DOOR OPEN
3
REFILL HOPPERS
(AND MD100 NOTE DISPENSER)
COLLECTION
FLOATING
METERING
MACHINE SET UP
SERVICES
� Hand Pay is activated and set in the Test Menu (see page 14).
� When Hand Pay is activated it is possible to clear the bank/ credit without removing
money from the hoppers.

REFILL MENU (FULL)
TURN THE REFILL KEY, THEN OPEN TOP DOOR TO ENTER THE ‘FULL’ REFILL MENU
NOTE – HOPPER #1 IS LOCATED AT THE FRONT & HOPPER #2 IS LOCATED AT THE REAR OF THE
CABINET
Refill Coins
Enter this test for full or part float procedures.
To fully float:
� Place full float into the hoppers (for example : 300 X £1 coins per Hopper)
� Press ‘TOP UP HOPPER’. The screen will display;
Hopper #1 £1*£0
Hopper #2 £1*£0
(This shows that the hoppers are fully floated and require no coins)
� Close the door and remove the Refill key.
� The machine is now floated to the set amount.
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To part float:
� Place the amount of coins to be floated into the hopper.
� Press ‘DUMP HOPPER’ and the hopper will payout all the coins into the pay tray.
� Once all coins have been dumped, the screen will display;
Hopper #1 £*** ‐ SHORT BY £***
Hopper #2 £*** ‐ SHORT BY £***
(This shows the amount of coins dumped and the amount each hopper is short of the set float level)
� Place the coins back in the hopper and close the door.
� DO NOT PRESS THE TOP UP BUTTON.
� Close the door and remove the Refill key.
� The machine is now floated to the amount of coins dumped.
NOTE: HOPPER #1 MUST NOT EXCEED £300 ON PART FLOAT. IF HOPPER #1 IS FULLY FLOATED, ANY
ADDITIONAL COINS WILL DIVERT TO HOPPER #2
Refill Notes
(Available on cabinets where a Merkur MD100 note dispenser is fitted)
The MD100 note dispenser can hold a maximum of 34 notes per denomination (34 x £5 notes, £34 x
£10 notes, £34 x £20 notes). Please note that the MD100 does not require a full float to function
correctly and the float levels cannot be changed from the default level.
To float the MD100 note dispenser:
� On entering the ‘Refill Notes’ screen the green light on the note acceptor bezel will light,
showing the note dispenser is ready to be floated.
� The ‘Refill Notes’ screen will display the amount of notes per denomination required for a
full float, for example,
£5 NOTE £5 * 34
£10 NOTE £10 * 34
£20 NOTE £20 * 34
(This shows the amount of notes required to fully float the note dispenser)
� Place the notes one at a time into the note acceptor head unit, as if entering notes in the
normal manner. The relevant note level will decrease until reaching zero.
� Once all notes have been entered, close the door and remove the Refill key.
NOTE : PLEASE SEE ‘QUICK GUIDE – MD100 NOTE DISPENSER’ DOCUMENT FOR FURTHER DETAILS
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Dump To Stacker (on ‘Refill Notes’ screen)
Used for removing notes from the MD100 note dispenser. Once pressed, all notes contained within
the MD100 note dispenser unit will be transferred to the ‘Stacker’ section where they can be
manually removed.
Hopper Level
Displays the hopper level and float,
� Level is the amount of coins in each hopper.
� Float displays the level for a full float.
Note Level
Displays the amount of notes held in the MD100 note dispenser (per denomination).
Last Bank
Displays the last bank amount collected, including the time and date of the collected money.
Last 50 Games
Displays the last 50 games played including the game, stake, amount won, time and date.
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Last Note
Displays the Last Note inserted and the Last Note paid out, including the time and date of the enty/
payout.
Accountancy
Displays long term, short term and SEC meter readings.
(Blueprint recommends recording the SEC meter values for collection purposes)
� SEC meter readings on the hardware SEC meter can be stepped through by pressing the on
screen buttons. The hardware SEC meter is located on the machine bottom glass.
� The long and short term meters can be displayed in £’s or 10 pence units by selecting the
required display, using the buttons on the left of the screen.
� The short term meters can be reset by using the function in the test menu. (see ‘Test Menu’)
� Coin Data and Game Data information can also be viewed by pressing the relevant buttons
on the left of the screen.
Hand Pay
Displays amount required to be paid.
Error Log
Displays any errors logged on the machine.
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Volume
Volume is set using the UP and DOWN control buttons. Touch the required control button to change
volume setting until desire level is reached.
Config Log
This records all changes made to the Game Control settings in accordance with Gambling
Commission regulations.
CLOSE & LOCK TOP DOOR, REMOVE REFILL KEY TO RETUN TO THE GAME
MENU
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TEST MENU
OPEN THE TOP DOOR TO ENTER THE TEST MENU
Within the Test Menu a number of functions, including clearing meters and
game data require the restricted access code: 1234
1.0 Coin & Notes
This function is used to test the acceptance and routing of all Coins and Notes inserted, and the
payout of the hopper(s) and MD100 note dispenser (if fitted). Any Coins or Notes inserted/ paid out
of the machine during this test will be displayed on the bar at the top of the screen, with a message;
e.g ‘10p ACCEPTED’
� Press ‘INHIBIT’ and all coins will be rejected into the pay tray and the note acceptor will be
disabled.
� Press ‘DIVERT’ and the £1 coins will be diverted into the cash box with the message ‘£1
DIVERTED’. All other coins are diverted to the cash box.
� Press ‘HOPPER #1 PAYOUT’ or ‘HOPPER #2 PAYOUT’ to test the hopper payout. One coin per
press will be paid out.
� Press ‘£5 NOTE PAYOUT’, ‘£10 NOTE PAYOUT’ and ‘£20 NOTE PAYOUT’ to test the note
payout of the MD100 note dispenser (if fitted). One note paid out per press.
� Press ‘BACK’ to return to Test Menu.
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3.0 Lamps
On entry to the Lamps menu, 3 buttons are shown:
� Press ‘FLASH ALL’ to display all lamps at once.
� Press ‘NEXT LAMP to scroll forward through the individual lamps.
� Press ‘PREVIOUS LAMP’ to scroll backwards through the individual lamps.
� Press ‘BACK’ to return to Test Menu.
4.0 Inputs
On entry to the test ‘NO SWITCHES PRESSED’ is displayed.
� Press any button/ switch and its relevant number will be displayed.
� Press ‘BACK’ to return to Test Menu.
5.0 Display
To calibrate the touch screen (bottom screen only)
� Press ‘CALIBRATE TOUCH SCREEN’.
� Targets will be displayed on the screen.
� Touch the targets in sequence.
� Press the green tick to complete the calibration process.
Alternatively, to enter the screen calibration mode.
� With Cabinet in Test Menu
� Press and hold the cabinet ‘START’ button for 5 seconds, then release.
� This will automatically enter the screen calibration mode.
� Now follow the calibration steps as normal.
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6.0 Meters
This test is used to detect the presence of an SEC meter.
� If a meter is found, ‘SEC METER PRESENT’ will be displayed.
� If no meter is found, ‘SEC NOT RESPONDING’ will be displayed.
� Press ‘BACK’ to return to Test Menu.
7.0 Comms
This test is used to determine whether the RS232 port is in use.
� If a device is detected, the screen will display ‘PASS’.
� If no device is detected, the screen will display ‘FAIL’
� Press ‘BACK’ to return to Test Menu.
8.0 Audio
Volume is set using the UP and DOWN control buttons. Touch the required control button to change
volume setting until desire level is reached.
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9.0 Time & Date
This is used to set the correct time and date. HH/MM DD/MM/YY will be displayed on the screen
with a number pad.
� Insert the correct 2 digit number for the hour (HH), then press ‘>’ (move right button).
� Insert the correct 2 digit number for the minutes (MM), then press ‘>’ (move right button).
� Insert the correct 2 digit number for the day (DD), then press ‘>’ (move right button).
� Insert the correct 2 digit number for the month (MM), then press ‘>’ (move right button).
� Insert the correct 2 digit number for the year (YY).
� The time and date are now set.
� Press ‘BACK’ to return to Test Menu.
Coin Data
This test shows values of all coins and notes inserted (Door Closed). There is an option to see these
in either coin amounts or cash value by pressing the relevant on screen button. The ‘CLEAR DATA’
button will clear all coin data shown.
Game Data
This test displays the Game Name, VTP, Wins, Games Played and % for each individual enabled game
on the cabinet. There is an option to see these in either coin amounts or cash value by pressing the
relevant on screen button.
Each individual game has a ‘CLEAR DATA’ button. This will reset all the corresponding game stats.
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Game Control
Within Game Control all games loaded are displayed, the operator has the following options:
� Enable and disable specific games. (A total of 9 games can be enabled simultaneously)
� Set Game %
� Set available game stakes, when option exists within the game
� Select additional % for higher stakes within game, when option is available within the game
MORE TESTS (continued TEST MENU options)
Site Details
This enables the operator to insert the following information which is used for machine internet
access:
� Machine Serial Number (to be found on the external Manufacturers sticker)
� Site Name
� Site Postcode
Machine Set Up
Within machine set up the following can be set:
� Protocol Settings (for connecting a Data Pack): As default the machine is supplied with Non –
Data software. Within machine set up the software can be switched to Data protocol. Once Data
software is selected the Playmaker machine can only be operated when a Data port is connected
to the RS232 port. To revert to Non‐Data software please contact Blueprint technical support.
� Demo Mode: Enable to demonstrate games without inserting coins or paying out from the
hopper. Games played during demo mode do not add to any metering. The cabinet stays in
demo mode until it is de‐activated, even if the cabinet is re‐started.
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� Float Level (for setting coin hopper float levels): The coin hopper levels can be changed to the
operators specification using the ‘‘ buttons either side of the hopper level values.
Example of Float Level settings:
NOTE: THE MINIMUM LEVEL PER HOPPER ON THE PLAYMAKER SERIES MACHINE IS £200
� Transfer Value: Enables the operator to set the transfer value between bank and credit.
� Hand Pay : Hand Pay set up options can be found by pressing the following buttons, ‘TEST MENU
> MACHINE SET UP > MORE TEST > NEXT PAGE’
Example of Hand Pay functions:
This enables the operator to activate the Hand Pay procedure and set the Hand Pay amount.
� Press the ‘HAND PAY ON/OFF’ tick or cross to activate/ de‐activate the Hand Pay function.
� Press the ‘+’ and ‘‐‘ buttons to increase/ decrease the hand pay level.
NVR Clear
This test is used to clear all Non‐Volatile RAM.
Enter restricted access code to clear NVR.
This should only be carried out when a full clear down is required.
Clear Short Term Meters
This test is used to clear the short term meters only. Enter the restricted access code to clear.
CLOSE AND LOCK THE TOP DOOR TO EXIT THE TEST MENU
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TECHNICAL SUPPORT & AFTER SALES
Our technical team provide customers with technical support, guidance and are available 8.45am
until 5pm Monday – Friday.
Blueprint Gaming
After Sales Department
Unit 4.3 Trentside Business Village
Farndon Road
Newark
Nottinghamshire
NG24 4XB
Telephone No. 01636 677425
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BACTA CODE OF PRACTICE
Under 18 year olds are not permitted to play adult gaming machines
Machines will be kept under supervision by staff
www.gamcare.org.uk
GAMCARE UK HELPLINE: 0845 6000 133
Notices on machines will make clear that No Under 18’s are to play
adult gaming machines.
Gaming machines must display the No Under 18’s and GamCare Helpline Number
IMPORTANT INFORMATION FOR
MACHINES OPERATED AS CATEGORY B2, B3, B4, C and Complex D
THIS MACHINE FALLS UNDER THE TERMS OF THE 2005 GAMBLING ACT AND MUST ONLY BE USED
IN LINE WITH THE REGULATIONS.
OPERATOR GUIDELINES CAN BE OBTAINED FROM THE GAMBLING COMMISSION OR FROM THE
MEMBERS SECTION OF TRADE ASSOCIATION’S WEBSITES SUCH AS THAT ADMINISTERED BY
BACTA.
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