Rohlig Annual Report 2008.pdf - Röhlig

Committed
Cattle egret [Ardeola ibis; genus Bubulcus], Heron family [Ardeidae]
Territory: Africa, Southern Europe, Asia, America, Australia
Hippopotamus [Hippopotamus amphibius] or hippo, Hippopotamidae family
Territory: Sub-Saharan Africa
Over the last decades, the distribution of cattle egrets has increased signifi
cantly and now includes the Americas, Southern Asia and Australia. The
cattle egret can often be seen perched on the back of hippos and other large
animals where it picks insects from their skin.
For a partnership to function successfully, there must be close and committed
relations. And that applies just as much to our business relations. We
know our customers and understand their concerns. This knowledge allows
us to plan tailor-made logistics services to meet individual needs.
We cannot aff ord to use call centres. At Röhlig, customers always have a direct
line to their point of contact in the company. That’s one reason why they
entrust us daily with one of their central business processes – the transport
of their products.
Röhlig customers know we are committed to their success. Our cargo clearance
departments in recipient countries often work at night and at weekends
to arrange duty payments on urgent airfreight deliveries even while the
goods are still in transit.
We do not give up until we have found a suitable solution, even to the most
complex requests. And if necessary, we’ll use unusual methods to handle
them, always thinking one step ahead.
This is what makes Röhlig so diff erent: we are not just another service provider.
We are reliable and committed – and always on hand for our customers.
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