Credit Management September 2018
The CICM magazine for consumer and commercial credit professionals
The CICM magazine for consumer and commercial credit professionals
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
SEPTEMBER <strong>2018</strong><br />
www.cicm.com<br />
18<br />
INTERVIEW WITH<br />
STEVE MURRAY MCICM<br />
CONTENTS<br />
13 – OPINION<br />
Andrew Wilson considers a new<br />
Call for Evidence and its impact on<br />
enforcement.<br />
18 – INTERVIEW<br />
Steve Murray from Ardent talks about<br />
starting a business in a loft.<br />
24 – ASK THE EXPERTS<br />
What is a Company Voluntary<br />
Arrangement (CVA), and what do you do<br />
if you don’t like it?<br />
26 – COVER STORY<br />
Has the much-heralded Pre-Action<br />
Protocol delivered what was promised?<br />
38 – ADVISORY COUNCIL<br />
Introducing the new Advisory Council<br />
including six new faces.<br />
42 – LATE PAYMENT<br />
EXCLUSIVE: How UK business is faring<br />
in terms of payment practices and the<br />
economy as a whole.<br />
52 – OPINION<br />
Exclusive results from the Hays’ ‘What<br />
Workers Want’ report.<br />
CICM GOVERNANCE<br />
President Stephen Baister FCICM / Chief Executive Philip King FCICM CdipAF MBA<br />
Executive Board Laurie Beagle FCICM – Chair / Glen Bullivant FCICM / Larry Coltman FCICM<br />
David Thornley FCICM(Grad) – Treasurer / Pete Whitmore FCICM – Vice Chair<br />
22<br />
OPINION<br />
CHRIS SANDERS<br />
Advisory Council Sarah Aldridge FCICM(Grad) / Laurie Beagle FCICM / Glen Bullivant FCICM / Lauren Carter FCICM<br />
Larry Coltman FCICM / Victoria Herd FCICM(Grad) / Laural Jefferies MCICM / Martin Kirby FCICM / Christelle Madie FCICM<br />
Julie-Anne Moody-Webster MCICM / Debbie Nolan FCICM(Grad) / Bryony Pettifor FCICM(Grad) /Allan Poole MCICM<br />
Phil Rice FCICM / Chris Sanders FCICM / Paul Taylor MCICM / Pete Whitmore FCICM.<br />
View our digital version online at www.cicm.com Log on to the Members’<br />
area, and click on the tab labelled ‘<strong>Credit</strong> <strong>Management</strong> magazine’<br />
<strong>Credit</strong> <strong>Management</strong> is distributed to the entire UK and international CICM<br />
membership, as well as additional subscribers<br />
Reproduction in whole or part is forbidden without specific permission. Opinions expressed in this magazine do<br />
not, unless stated, reflect those of the Chartered Institute of <strong>Credit</strong> <strong>Management</strong>. The Editor reserves the right to<br />
abbreviate letters if necessary. The Institute is registered as a charity. The mark ‘<strong>Credit</strong> <strong>Management</strong>’ is a registered<br />
trade mark of the Chartered Institute of <strong>Credit</strong> <strong>Management</strong>.<br />
Any articles published relating to English law will differ from laws in Scotland and Wales.<br />
Publisher<br />
Chartered Institute of <strong>Credit</strong> <strong>Management</strong><br />
The Water Mill, Station Road, South Luffenham<br />
OAKHAM, LE15 8NB<br />
Telephone: 01780 722910<br />
Email: editorial@cicm.com<br />
Website: www.cicm.com<br />
CMM: www.creditmanagement.org.uk<br />
Managing Editor<br />
Sean Feast<br />
Deputy Editor<br />
Alex Simmons<br />
Art Editor<br />
Andrew Morris<br />
Telephone: 01780 722910<br />
Email: andrew.morris@cicm.com<br />
Editorial Team<br />
Imogen Hart and Iona Yadallee<br />
Advertising<br />
Grace Ghattas<br />
Telephone: 020 3603 7946<br />
Email: grace@cabbell.co.uk<br />
Printers<br />
Stephens & George Print Group<br />
<strong>2018</strong> subscriptions<br />
UK: £90 per annum<br />
International: £115 per annum<br />
Single copies: £12.00<br />
ISSN 0265-2099<br />
The Recognised Standard / www.cicm.com / <strong>September</strong> <strong>2018</strong> / PAGE 3
Change language