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CONTACT Magazine (Vol.18 No.2 – September 2018)

The second issue of the rebranded CONTACT Magazine — with a brand new editorial and design direction — produced by MEP Publishers for the Trinidad & Tobago Chamber of Industry & Commerce. This issue focuses on digitalisation and the digital imperative

The second issue of the rebranded CONTACT Magazine — with a brand new editorial and design direction — produced by MEP Publishers for the Trinidad & Tobago Chamber of Industry & Commerce. This issue focuses on digitalisation and the digital imperative

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Tamana InTech Park<br />

In 2014, Cable & Wireless Communications (then Columbus Communications)<br />

earmarked Tamana InTech Park as a preferred location for a major regional data<br />

centre, similar to previous investments made in Curaçao and Colombia. This would<br />

have set the stage for Trinidad and Tobago to emerge as a regional hub and/or centre<br />

of excellence for data-related services, similar to the models and initiatives established<br />

by ASEAN leaders Malaysia 1 2 and Singapore 3 .<br />

However, since little has been heard from either the government or Cable &<br />

Wireless regarding this project for some time, there are those who fear that a serious<br />

opportunity to develop Tamana into an active regional data hub is being missed.<br />

Implementation<br />

From the US diaspora, Matthew Talma, an engineering manager at Amazon and cofounder<br />

of Ticktr and M:Carnival Manager, observes: “[T]he sense that I get is that the<br />

government and business understand that technology can have a large impact [but]<br />

they are still struggling with the implementation of these technologies. This may not<br />

necessarily point to a lack of talent in the region but rather a problem in bridging the<br />

gap between developers and business owners.”<br />

Talma believes that nurturing small business with a technology focus will<br />

help. “It solves the problem elegantly by giving technology developers real world<br />

experience in applying it to business problems. It is usually these companies that are<br />

able to disrupt larger ones. It will take a champion in the region to bring to light<br />

that this sort of disruption is possible.”<br />

According to Dr Patrick Hosein, Professor of Computer Science at The University<br />

of the West Indies: “The latest ICT technologies are typically available locally, but<br />

these are not being used to their maximum potential ... Companies must be brave<br />

enough to make changes to decades-old processes and ignore the objections to<br />

these changes by those who would prefer to maintain the status quo.”<br />

Simon Aqui, IBM’s regional executive in charge of Caribbean Financial Services<br />

(and most recently the Country Head responsible for Trinidad and Tobago’s IBM<br />

operations), recognises that there are movements towards digital transformation<br />

within the public sector, but thinks more must be done, and done faster.<br />

“The public sector can lead the way through adoption of advanced ICT<br />

initiatives,” he says, “such as electronic/online payments, integrated systems (like<br />

‘single sign on’ for all government services), open data and API presentation for<br />

companies to utilise back-end integration to government databases (payments,<br />

registries, etc). Relevant legislation and ICT-based incentives can also encourage<br />

businesses to confidently implement new technologies and services.”<br />

Another regional professional with well over 30 years’ experience in Telecoms<br />

and ICT is direct in his assessment. “I don’t believe the government has treated ICT<br />

as a priority or as an enabler. Legislation that should have been changed years ago<br />

remains as is. I believe that unless the government makes it a priority to maximise<br />

investments such as the eTeck Park (at Tamana), we will not be considered a serious<br />

ICT player in the Caribbean region.”<br />

Matthew Talma, engineering manager,<br />

Amazon<br />

Simon Aqui, IBM regional executive<br />

courtesy simon aqui courtesy matthew talma<br />

1 ASEAN Data Analytics eXchange: ADAX.” Accessed June 25, <strong>2018</strong>. http://adax.asia/.<br />

2 “BDA - Digital Innovation Ecosystem I MDEC.” Accessed June 25, <strong>2018</strong>. https://www.mdec.my/digitalinnovation-ecosystem/big-data-analytics.<br />

3 “How Singapore plans to become Asia’s big data hub in <strong>2018</strong>.” Accessed June 25, <strong>2018</strong>. https://www.<br />

edb.gov.sg/en/news-and-resources/insights/talent/how-singapore-plans-to-become-asias-big-datahub-in-<strong>2018</strong>.html.<br />

www.chamber.org.tt/contact-magazine 39<br />

Trinidad and Tobago Chamber<br />

of Industry and Commerce

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