The Garage 285

The 

Supporting the Independent Garage and MOT sector 

Issue 285 

November 2018 

The trade association representing the best of the independents 

Member Helpline 

Legal Advice 

Health & Safety 

HR Toolkit 

ADR 

MOT QC scheme 

Government Lobbying 

Consumer Schemes 

Technical Helpline 

Technical Training 

Commercial Services 

...and more! 

Call: 

to receive a copy of the IGA member benefits guide 

Please visit our all-new website - www.garageandmot.com

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Schaeffler FP.indd 1 13/11/2018 11:33

Welcome 



Issue 285 

November 2018 

Hello 

Welcome to this issue of The Garage. 

Welcome to this issue of The Garage 

Modern engines – streets 

ahead of their forebears when 

it comes to a heady mix of 

power, economy and lack of 

emissions – but even what’s 

a brand-new, ultra-reliable engine today 

might not be so in a few years time. 

Whether it’s engine management or gaskets, 

there’s still a need for repairs, but are 

you geared-up for that work? Like it or not 

in order to carry out that work, technicians 

have to be fully clued-up because as cars become 

more complicated, it becomes easier 

to make mistakes. 

Engine management systems have been 

with us a long time and workshops are familiar 

with the numerous components that 

work together to keep an engine running 

as the VM intended. However, things can 

go wrong and once a light’s illuminated on 

the dashboard it’s likely some repairs or replacements 

are needed. 

With such a varied car parc and with such 

a variety of components making up the entire 

engine management system workshops 

need good factor support (i.e., high quality 

products) in order to get the job accomplished 

quickly and properly, and to meet 

the main dealer challenge head-on. 

Gaskets might last longer than they used 

to be but with age they can deteriorate and 

consequently need replacing. With plenty of 

products on the market it can be difficult to 

know where to start but workshops should 

ensure they are fitting the best possible because, 

after all, they aren’t the most expensive 

replacement parts a car might need. 

That’s it for now, but as always, your 

thoughts and comments are always welcome: 

contact details are at the bottom of 

the page. 

Enjoy the issue! 

PS. If you agree, disagree or have anything to 

add to our comments please email: 

stuart.woolley@ppmedia.co.uk 

Contact us 

Editorial 

Specialist Writers 

Richard Barnett 

Design & Layout 

Lizzie Colbert 

lizzie.colbert@ppmedia.co.uk 

Production 

Mark Blacker 

mark.blacker@ppmedia.co.uk 

Advertising 

Stuart Woolley 

stuart.woolley@ppmedia.co.uk 

Our Address: 

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Wellington, Telford TF1 1RY 

Twitter: @garageandmot 

www.ELTA.co.uk 

3 Comment.indd 1 09/11/2018 15:24

Professional 

CONTENTS 

TOW SHOW 2019 

Make a date in 

your diary to join 

Towby at the 

Tow Show in 

September 2019! 

Wednesday and Thursday 

25-26 September 2019 

Telford International Centre 

A two day spectacular 

in everything to do with 

vehicle movement. 

Free Admission 

and Free Parking 

See the new world 

of lightweight 

transporters and 

all the ancillary 

equipment. 

Talk to the experts 

about your needs 

See you there! 

Inside 

A look at what’s inside issue 285 

News 

06. Avoiding recruitment headaches 

07. VP agrees distribution deal with Race Fuel Ltd 

08. NTK launch 20 new wide Lambda sensors 

10. One year on - Adam Richards has a clear vision for Trico 

11. ELTA Blog - Heater blower and cooling fan sensors 

14. Best in Show - Comline wins at Auto Trade Expo Dublin 

28. ZF Aftermarket removes surcharge on Sachs clutches. 

Opinion 

16. ADAS 

ADAS becoming more and more significant in our driving lives 

Focus 

30. Engine management 

The Garage’s Richard Barnett investigates the market 

surrounding Engine Management. 

Focus 

34. Don’t blow a gasket 

Richard Barnett looks at the technology behind gaskets and 

the companies that are leading the way with their evolution 

People 

38. People stories and movements from around your 

industry... Ben appoints Steve Nash as Chair of its Board of 

Trustees, Nissan Motor GB appointments Spencer Clayton- 

Jones as network development and customer quality director 

and Lisa Brankin is appointed Director, Sales, Ford of Britain 

Your data 

The Garage magazine has been published by Partnership Publishing for over 20 years. It is produced 

18 times a year and delivered to over 15,000 industry related readers free of charge. 

Your data and privacy is important to us. We would never give this information away or sell it onto 

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However, if you wish to stop receiving The Garage and would like us to erase all of your information 

from our databases then email your name, company and address to admin@ppmedia.co.uk 

Every care is taken over the accuracy of material in The Garage and MOT Professional but the publishers cannot be held responsible for any errors or omissions. 

Views and opinions of contributors to The Garage and MOT Professional are not necessarily those of the publishers who cannot accept responsibility for such contributions. 

Letters and articles may be submitted and should be sent to the editor at the address opposite. 

Telford International Centre 

PARTNERSHIP PUBLISHING LIMITED 20188 

4 Contents.indd 1 13/11/2018 11:53

YOU KNOW OUR PLUGS, RIGHT? 

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News 

Recruitment headaches 

can be avoided by most 

garages says Progress 

Progress Recruitment 

Solutions 

(UK), the Norwichbased 

automotive recruitment 

specialist, 

says concerns garage owners 

have when hiring new 

employees are well-founded 

but can be overcome. 

“It’s not something they 

do often so it’s outside the 

comfort zone,” said Laura 

Rycroft, Managing Director 

of Progress Recruitment. 

“This can make for hesitancy 

when there’s a need for 

clarity.” 

Many garages realise the 

old stereotype of an employer 

holding all the cards no 

longer rings true. 

Skills shortages in the automotive 

aftermarket are becoming 

acute; too few youngsters 

joining to replace those 

leaving has seen the pool of 

skilled labour shrinking 

year-on-year. 

Progress Recruitment 

first suggests garages begin 

by changing their mind-set 

from ‘buyers’ of staff to ‘sellers’ 

trying to convince good 

prospects to join. 

“It helps you really understand 

what you can offer,” 

said Laura. “Then create 

a clear job role and be as 

transparent as possible to 

attract suitable people.” 

Competitive pay and job 

location will always be important 

but don’t assume 

you simply have to pay more. 

“Consider whether you can 

bring someone in with lower 

skills or less experience and 

develop them, so they can 

learn habits that fit your 

business,” said Laura. 

Progress also suggests 

looking at other flexible elements 

that can add high perceived 

value but at little cost. 

“Staff training, job support 

or mentoring and opportunities 

for career development 

are all really key motivators 

for candidates,” said Laura. 

“Can you also support candidates 

with young families? 

If there’s scope to allow them 

to shuffle work and home 

commitments occasionally 

make sure they know this as 

a little flexibility here creates 

a lot of goodwill. 

“Even in today’s aftermarket 

of rapidly changing technology 

people still want to 

enjoy work so if you offer a 

friendly, fun or family-orientated 

ethos tell people about 

it.” 

Once you’ve identified 

someone suitable, Progress 

Recruitment urges garages 

to act fast. Let candidates 

know they’re a good fit and 

then proceed quickly with an 

Laura Rycroft, Managing Director 

of Progress Recruitment 

offer – whilst you’re ploughing 

on through scheduled 

interviews they might find 

something else. 

Last but not least, garages 

who feel they need professional 

assistance to manage 

the process and reduce their 

time commitment can particularly 

benefit from working 

with a specialist recruitment 

agency. 

“We can help right through 

the process, advising on job 

description, pay and benefits 

to advertising before managing 

candidate screening, 

short-listing and interviewing,” 

said Laura. 

GT Automotive Announce Same Day 

Delivery With Marathon Partnership! 

“We are proud to be partnered with the 

automotive giant Marathon Warehouse 

Distribution.” 

GT Automotive is excited to announce 

their new partnership with Marathon 

Warehouse Distribution; making the GT 

Automotive product range available on a 

same day service for the first time. 

Marathon Warehouse Distribution is one 

of the largest distribution platforms in the 

UK and vastly increases the reach of our 

products to the UK motor factor industry 

and also the speed at which customers can 

get our products! Our crankshaft pulleys 

are Empower certified and fully stocked 

in all Marathon distribution centres; 

meaning they are already available at 

the click of a button through Marathons 

highly efficient ordering system. 

In launching our crankshaft pulleys 

to their huge customer base, Marathon 

have recognised the fantastic quality 

and price point of GT Automotive 

products. Combining our OE quality 

and competitive Aftermarket pricing with 

Marathons fantastic same day business 

model is another huge step forward for 

GT Automotive on our road to becoming a 

major force in the Aftermarket industry. 

GT Automotive will be expanding it’s 

range available through Marathon so 

watch this space! 

If you want any more information about 

our product range or where our products 

are available, please contact us on 01608 

645 950 or info@gtautomotiveparts.co.uk. 

6 News.indd 1 09/11/2018 15:36

Be like Guy Martin and take the proper steps by 

switching to Morris Lubricants Superior Quality Oils... 

For our latest product range brochures please call 01743 232 200 

www.morrislubricants.co.uk 

FUEL SPEED AHEAD 

VP agrees UK and Ireland distribution deal with Race Fuel Ltd 

FUEL technology expert 

VP Racing Fuels 

has agreed a new 

partnership with 

specialist motorsport 

distributor Race Fuel 

Ltd to import and supply 

its extensive range of world 

championship-winning performance 

fuels throughout 

the UK and Ireland. 

With a passion for motorsport 

and logistics expertise, 

Race Fuel Ltd is uniquely 

positioned to cater for justin-time 

fuel deliveries, with 

immediate next day, prerace 

transfers and flexible 

delivery options. Race Fuel 

will provide a complete endto-end 

solution for VP Racing 

Fuels, encompassing fuel 

import and storage, as well 

as promotions and marketing 

support. 

Peter Coleman, Business 

Development Consultant for 

Europe at VP Racing Fuels, 

commented: “Our partnership 

with Race Fuel Ltd is 

designed to provide fuel services 

to virtually any UK motorsport 

programme – land 

or water, two wheels or four. 

We’ve worked hard with 

Mark and his team to create 

an infrastructure that will 

expand our dealer network, 

as well as increase fuel availability, 

for our racing customers 

throughout the UK 

and Ireland. We’re delighted 

to have found a professional 

organisation worthy of VP’s 

stature, to represent us in 

the UK and Ireland.” 

Mark Gardner of Race 

Fuel Ltd, added: “VP Rac- 

LARGE VANS DRIVE GROWTH IN 

OCTOBER UK NEW LCV MARKET 

DEMAND FOR new light commercial vehicles (LCVs) 

increased in October, according to the latest figures released 

today by the Society of Motor Manufacturers and Traders 

(SMMT). More than 28,000 vans and pick-ups joined British 

roads in the month, representing a 14.1% increase in 

registrations, as demand continued to fluctuate throughout 

2018. 

Growth was driven by a rise in demand for the popular 

2.5-3.5t van, up 27.6% to take a 70.1% share of the market, 

while demand for pick-ups increased 3.2%. In contrast, small 

and medium-sized vehicles both experienced declines, down 

-24.9% and -14.8% respectively. The rise follows months of 

fluctuating registrations caused by variations in fleet buying 

cycles and business confidence. 

Year-to-date, 302,741 new LCVs have been registered, 

representing a drop of -1.6% on the first 10 months of 2017, 

and in line with current forecasts. However, demand remains 

at a high level, up a third (33.0%) on the same period in 2013. 

ing Fuels is well known as 

the world leader in race 

fuel technology, with winning 

formulations in every 

series. The brand’s portfolio 

is huge and the VP team has 

already provided us with 

brilliant technical support 

to help us provide the best 

possible fuel to racers. We 

will be working together to 

further develop the VP Racing 

Fuels’ presence in racing, 

rallying, sprint, endurance, 

motorcycle, indeed, all areas 

of motorsport” 

VP Racing Fuels also has 

products available for purchase 

at major race venues, 

including Santa Pod and 

Mallory Park. 

7 News.indd 1 13/11/2018 15:38

NEWS 08 

Launching 20 new ‘5-wire’ 

NTK Lambda sensors 

IGNITION specialist NGK 

continues to enhance 

its NTK sensors offering 

with the launch of 20 

new wide band Lambda 

sensors in November 2018. 

The new wide band sensors 

– commonly referred to 

as ‘5-wire’ Lambda sensors 

– will supplement the company’s 

existing range of 64 

NTK OE 5-wire sensors. 

The launch significantly 

increases its UK range coverage 

– particularly for VAG 

models – and means that 

NGK now has 5-wire sensors 

available for almost 

every vehicle manufacturer 

who utilises this technology. 

The products will be visible 

on MAM Software in mid- 

November when they will be 

supported by full original 

equipment (OE) and competitor 

cross-references. 

News of the launch comes 

hard on the heels of NGK’s 

announcement that it is to 

introduce a range of new 

premium NTK camshaft and 

crankshaft sensors in the 

UK in 2019. 

A new European programme, 

comprising 567- 

part numbers covering 88 

percent of the car parc, 

equivalent to 270 million 

cars, was announced recently 

at the Automechanika 

Frankfurt show and UKspecific 

part numbers and 

vehicle parc coverage will be 

confirmed over the coming 

months. 

Mark Hallam, Marketing 

Manager, NGK Spark Plugs 

(UK) Ltd, said: “The launch 

of our new NTK 5-wire sensors, 

which are already in 

stock, confirms the NTK 

electronics brand as the 

complete, one-stop shop for 

replacement sensors. 

“NTK has more than 40 

years’ experience in the sensor 

business and this is a 

fantastic addition to our 

portfolio of Lambda sensors, 

exhaust 

gas temperature 

sensors (EGTS), 

NOx sensors and Mass 

Air Flow (MAF) sensors 

and Manifold Absolute Pressure 

(MAP) sensors. 

“The NTK sensors’ offering 

will be even stronger 

next year with the introduction 

of our new premium 

NTK camshaft and crankshaft 

sensors and is sure to 

prove popular with our distributors 

and their garage 

customers.” 

NGK Spark Plugs (UK) Ltd 

is also a leading supplier of 

OE spark plugs and glow 

plugs, plus ignition coils, to 

the independent automotive 

aftermarket and says the experience 

it has in supplying 

the VMs worldwide allows 

it to offer exactly the right 

sensor for every vehicle application. 

The company is the 

world’s largest manufacturer 

of Lambda sensors and, 

as an OE supplier to many of 

the world’s leading VMs under 

the NTK brand, supplies 

the same components to the 

UK automotive aftermarket. 

LuK. THE ORIGINAL EQUIPMENT. 

The DMF is OE for a reason. LuK engineers help to design today’s modern, lightweight 

and efficient transmission systems, and only a dual mass flywheel can maintain the 

engineering and performance specifications originally intended by the vehicle manufacturer. 

Trust the parts the vehicle was born with. For clutches and DMFs fit genuine LuK. 

www.repxpert.co.uk 

8 News.indd 1 13/11/2018 11:38

RMI.indd 1 12/11/2018 14:24

NEWS 10 

ONE YEAR ON: 

A CLEAR VISION 

FROM TRICO’S 

MANAGING 

DIRECTOR 

WITH A background 

of 

more than 25 

years in the 

automotive industry 

and 9 years at TRICO, 

Adam Richards stepped up 

to become the UK figurehead 

when he was promoted from 

Operations Manager to Managing 

Director a year ago. 

Adam previously worked 

in the materials and supply 

chain management sector, 

which progressed into an operational 

management role 

in a number of industrial 

sectors, but predominantly 

automotive. 

Adam took the decision to 

join the team at TRICO as the 

company has a long history 

that they are fiercely proud 

of, but have a core belief 

that they should always be 

looking forward to the next 

innovation and step for the 

business. 

During his time at TRICO’s 

European headquarters in 

Pontypool, he has been integral 

to modernising the 

production area by making 

it as lean as possible, using 

modern processes and cutting 

down on waste. 

The warehouse has flourished 

from a shell into a fully-fledged 

European distribution 

centre of nearly 7,500 

square metres which handles 

the company’s storage and 

distribution functions for the 

whole of their European customer 

base. Approximately 

10 million units were distributed 

through the warehouse 

last year, with more than 

50,000 picks processed and 

despatched to 165 European 

customers. 

Adam said: “Not only do we 

have the right team processing, 

promoting and pushing 

the TRICO brand, with seven 

employees recently celebrating 

25 years of service, but 

we have matched this with 

the strongest and most competitive 

product range to 

date. This has been reflected 

in growth of sales in all our 

market sectors-OE, OEM 

and the aftermarket year-onyear 

and this is built on the 

lessons that we have learned 

by listening and ensuring we 

are catering for our customers’ 

needs. 

“We have a team out on 

the road ensuring that customers 

have the correct and 

up-to-date range, so that 

they have the right product 

in stock to suit the end-user. 

We also offer our distributors 

full sales and marketing 

support, including training, 

technical assistance and 

sales promotion guidance, 

as well as point-of-sale material.” 

On TRICO’s objective mission, 

Adam added: “Our goal 

is to win more customers 

by demonstrating that we 

can provide them with an 

effective, turnkey solution 

for their wiper blade programme, 

backed up with ongoing 

support, to make the 

change to TRICO as seamless 

as possible. 

“It’s an exciting time at 

TRICO, as there are a lot of 

things coming to fruition that 

we’ve been working on for a 

while as a company that will 

stand us in good stead for 

planned future growth” 

IT’S BETTER TO GO ALL INCLUSIVE 

Our boxes not only contain the same parts that vehicles are born with, but also all of 

the ancillary components you need to make a professional repair, right down to 

the last nut, bolt or washer. You can also redeem the included REPXPERT bonus points 

for VM fitting instructions, specifications and lots more besides. 

www.repxpert.co.uk 

10, 11 News.indd 1 13/11/2018 11:43

11 

NEWS 

ELTA TURNS UP THE HEAT 

RARE SPARES UP FOR AUCTION 

COYS, International car auctioneers present an extremely rare 

opportunity to acquire sought after spare parts for Ferrari, 

Maserati, Aston Martin and Lamborghini models from 1950’s 

till date in their upcoming auction on the 24th of November at 

Coys showroom and auction facility in Richmond. 

The collection includes dozens of starter motors, alternators, 

brake servos and calipers from 1950’s 250 Ferraris to 3500 

Maserati’s which are no longer in manufacture, and a vast 

variety of other components for such cars. 

Nick Wells, Senior Auction Director at COYS said: “It is a 

one-off opportunity for parts providers, restoration facilities and 

collectors to acquire these parts that are no longer available 

elsewhere.” 

Some of the Ferrari parts that are up for auction include 

majority of starter motors and alternators fitted to cars from 

250 models up to late 90’s models, complete sets of all the 

Bosch K-jet and Bosch KE-Jet fuel injection equipment fitted to 

1980’s and early 1990’s Ferrari V8 & V12 which are no longer 

in manufacture with Bosch. The sale will also present variety 

of dash parts for early 250 cars, assorted body panels, wheels, 

suspension and engine and other electrical components. 

It includes large variety of suspension parts for early front 

engine cars, assorted body parts, wheels, suspension, engine 

and electrical components. 

MOT Wallets from 

£178/1000 

www.motwallets.co.uk 0800 097 5254 

sales@kpsprinters.co.uk 

AS INTEREST in its PRO brands continues 

to gather momentum, ELTA Automotive Ltd 

is keeping its sights firmly on the future and 

further expanding the range to encompass 

more of the products that workshops need on a daily 

basis. 

Dovetailing into its VXPRO vehicle sensor and 

control range, comes a heater resistor/controller 

programme that is naturally manufactured to matching 

original equipment standards and comes with a 

market leading, five-year, no quibble guarantee. 

Consisting of heater blower motor resistors, motor 

speed controllers and radiator cooling fan pre-resistors, 

these new additions include 138 part numbers, 

covering no fewer than 170,000 applications for more 

than 4.6 million vehicles. Alongside individual components, 

the range features resistor repair kits, which 

are available for instances where the wiring loom/connector 

is damaged, by overheating for example. 

Commenting on the introduction, Marketing 

Manager, Tim Brotherton said: “This development is 

a natural step in the evolution of the VXPRO brand, 

which, in common with its VISIONPRO sibling, has 

been designed to provide our customers with a comprehensive 

range of high quality products, available 

from a single, reliable supplier and underpinned 

with comprehensive application data and electronic 

cataloguing. 

“Through our website – www.elta.co.uk – direct customers 

and installing technicians can not only access 

the application data they need, but also find helpful 

technical information via our TECHASSIST resource, 

which will help them when it comes to enquiries of a 

practical nature.” 

For more information concerning VISIONPRO or 

VXPRO, or any of the other brands within the ELTA 

Automotive product range, please call: 01675 466999, 

email: sales@elta.co.uk or visit: www.elta.co.uk 

10, 11 News.indd 2 13/11/2018 11:43

News 12 

Tyre Bay Direct Launch Affordable 

Tyre Bay Direct 

have teamed up with 

Tyresure, a leader in 

TPMS solutions, to 

provide the most viable 

and cost-effective solutions 

to the growth of TPMS. 

As the growth of TPMS 

continues across Europe, 

an increasing number of 

cars are fitted with sensors 

requiring maintenance 

when tyres are replaced so 

it is important for tyre shops 

to be correctly prepared in 

dealing with TPMS as quick, 

easy and financially lucrative 

as possible. 

Looking for the ‘expert’ 

tool? Then the 

VT56 is the one for you. 

This advanced tool includes 

all the features 

needed to efficiently 

deal with TPMS, but 

also comes with extensive 

memory 

storage of up 

to 65,000 

vehicles, an 

OBDII mod- 

TPMS System from Tyresure 

ule, Wi-Fi capability, and 

carry case. 

Also included in the range 

are the H36 and H46 tools 

from Hamaton, which offer 

free updates for 5 years* and 

an extended 2-year warranty. 

These tools are designed to 

configure the T-Pro sensors 

straight from the box, also 

read all OE sensors, but can 

be upgraded to program all 

popular aftermarket sensors 

if/when required. 

The T-pro sensor, 

Tyresure’s flagship 

sensor gives a 

configurable solution 

to make 

tyre fitter’s lives 

as easy as possible 

and keep 

stocks low. With 93% coverage 

across the whole 

TPMS range there is no 

need to stock multiple 

sensors. Simply have a 

small stock of the T-pro 

and using your desired 

TPMS tool, configure 

the sensor to the make 

and model of the vehicle 

and follow the vehicles 

relearn procedure. 

■ Universal Oil Fired Heaters 

■ Oil and gas fired 

cabinet heaters 

■ Suspended oil and gas 

fired unit heaters 

■ Portable and mobile 

heaters 

■ Electric heaters 

THERMOBILE offers probably the most 

complete selection of space heaters 

available to the UK Motor Trade. The 

full range of heaters from THERMOBILE 

now comprises over 300 models 

varying in heat output from 3Kw up to 

450Kw (10,000 to 1,500,000 BTU/HR). 

For more information call us TODAY! 

THERMOBILE UK LIMITED 12 Buckingham Close, Bermuda Industrial Estate, Nuneaton, Warwickshire CV10 7JT UK 

SALES CONTACTS: Andy Wallis 07850 988382 andy@thermobile.co.uk 

John Hall 07775 635527 john@thermobile.co.uk 

Website: www.thermobile.co.uk 

12 News.indd 1 09/11/2018 12:22

Want to be fit for 

work and for life? 

Ben can show 

you the way 

Need help now? Or want tips and 

advice to help keep your life on track? 

Turn to Ben 

Always here for you 

www.ben.org.uk 

Helpline 08081 311 333 

Sign up for tips, advice and tools: 

www.ben.org.uk/signup 

Find plenty of advice, online chat and self-help tools on our 

website, or talk to us on the helpline, free and in complete 

confidence, Monday to Friday 8am–8pm. 

Here for the 

automotive 

industry 

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Ben_4 Pillars Advert_A4.indd 1 18/12/2017 15:16 

ad page.indd 1 19/10/2018 15:55

News 14 

BEST IN SHOW 

COMLINE AWARDED ‘BEST STAND’ 

AT THE AUTO TRADE EXPO DUBLIN 

Comline Auto Parts 

Ltd (Comline) - one 

of Europe’s fastest 

growing automotive 

brands - has 

received the prestigious accolade 

of ‘Best Stand’ at this 

year’s Auto Trade Expo Dublin. 

Designed to showcase 

Comline’s diverse product 

range, including its steering 

and suspension line, which 

was officially launched to the 

Irish market at the event, 

this 36m 2 stand left showgoers 

in no doubt as to why 

Comline continues to make 

its mark in over 40 countries 

worldwide. 

“This is a great win for us 

at a hugely important event 

for the Comline brand,” 

commented Comline’s Marketing 

Manager Leigh Davies. 

“Being awarded such a 

prestigious honour here in 

Ireland, a key market and 

home to one of our subsidiaries, 

Comline Ireland, is 

a great achievement for the 

Comline Auto Parts family.” 

The exhibition showcased 

the brand’s high qual- 

ity, multi-category product 

range in an informative yet 

fun and engaging way. The 

inclusion of a ‘spin the 

wheel’ game gave visitors the 

chance to win prizes including 

PlayStation 4 consoles, 

while at the same time meeting 

experts from Comline 

Ireland and the brand’s 

Product Development team. 

“This is an incredibly important 

show for us,” said 

Damien Larkin, General 

Manger Comline Ireland 

Ltd. “We relished the opportunity 

to showcase the 

brand’s capabilities to such 

a large audience of key customers 

and I am pleased to 

say we gained a number of 

promising leads and made 

some fantastic connections.” 

On presenting the award, 

John Loughran, Editor of 

Autotrade Journal, commented: 

“The Comline 

team have done a fantastic 

job. They have combined 

eye-catching informative 

displays with fun activities 

making their exhibition 

a must see for the show’s 

8,000 visitors.” 

14 News.indd 1 09/11/2018 15:35

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procedures for flexible testing. Four-point weighing system, 4WD 

testing, 5 year roller surface warranty, built-in remote assistance, 

Windows 10 OS with wifi and 22" display, motorcycle testing 

(optional). UK software and electronics. 

NOW 

£7,250 

£38.59/wk 



Dual chassis with latest SW900 control software, manual and 

automated procedures for flexible testing. Eight-point vehicle 

weighing system, 4WD testing, 5 year roller surface warranty, 

built-in remote assistance, Windows 10 OS with wifi and 22" display, 

motorcycle testing (optional). UK software and electronics. 

NOW 

£8,495 

£45.22/wk 



Single chassis with latest SW900 control software, manual and 

automated procedures for flexible testing. Four-point vehicle 

weighing system, 4WD testing, 5 year roller surface warranty, 

built-in remote assistance, Windows 10 OS with wifi and 22" display, 

motorcycle testing (optional). UK software and electronics. 

NOW 

£9,450 

£50.30/wk 

4T, Four Post ATL MoT Lift with 4.65m platforms 

B441-465-C 

Solid I-beam crossmembers, stainless turning plates, hydraulic twinplate 

play detector with ruggedized torch control, 630mm platforms, 

membrane keypad control panel, UK software and electronics. 

Surface or recess mounted. Optional APC (Any Post Control), 

high-speed pack, wireless PD control, underside LED lighting. 

6T, Four Post ATL MoT Lift with 6.1m platform 

B461-610-C 

Solid I-beam crossmembers, stainless turning plates, hydraulic 

twin-plate play detector with ruggedized torch control, wide 

630mm platforms, membrane keypad control panel, UK software 

and electronics. Surface or recess mounted. Optional APC (Any Post 

Control), high-speed pack, wireless PD control, underside LED lighting. 

NOW 

£8,495 

£45.22/wk 

NOW 

£10,995 

£58.52/wk 

Valid only on orders received from 1st Oct until 31st Dec 2018. 10% deposit required. 

Call: 0800 085 0620 

OR CONTACT YOUR LOCAL BOSTON AGENT 

www.bostonequipment.com 

Visit our website to see the full Boston range & specifications. 

BostonFP-Winter.indd 1 09/11/2018 13:57

Opinion ADAS 16 

ADAS becoming more and more 

significant in our driving lives 

Advanced driver 

assistance systems 

(ADAS) are 

a comprehensive 

range of systems 

to help a driver. 

It is an unfortunate fact 

that most road accidents 

can be traced back to human 

error. ADAS systems 

have been developed to help 

the driver in a variety of 

ways, but with the sole aim 

of reducing road fatalities by 

minimising human error. 

Cars have developed and 

evolved at such a rate, that 

only a few years ago, it would 

be unthinkable that a small 

family car would have rain 

sensing windscreen wipers 

or automatic headlights, 

that privilege being left to the 

high end Mercedes or BMW 

ranges. 

Safety features are designed 

to avoid collisions 

and accidents through technologies 

that alert a driver: 

There are also adaptive features 

available such as automated 

lights, adaptive cruise 

control and pedestrian crash 

avoidance mitigation. 

There is a wide variety of 

ADAS: Some are already 

built into cars and others 

are available by way of addon 

packages. 

There are also aftermarket 

solutions available. 

ADAS relies on information 

gathered from multiple data 

sources, LIDAR and radar 

being a couple of examples. 

In addition, information can 

be gathered via other sources 

which are separate from 

the from the primary vehicle 

platform. This can either be 

from other vehicles or vehicle 

to infrastructure (mobile 

telephony or Wi-Fi data network) 

systems. 

ADAS systems are by far 

one of the fastest growing 

automotive segments, with 

steadily increasing quality 

standards. ISO 26262 is the 

international standard for 

functional safety of electric 

and/or electric systems in 

production automobiles, 

developing technology standards 

for image sensor quality 

and communications 

protocols. 

The next generation ADAS 

will increasingly use wireless 

network connectivity 

by utilising car-to car and 

car-to-infrastructure data. 

Fuelled by regulatory and 

consumer interest in safety 

applications that protect 

drivers and reduce accidents, 

the role of ADAS will 

only continue to grow and 

become more and more significant 

in our driving lives. 

It’s worth noting that in 

1973 a telephone call was 

made via a mobile phone for 

the very first time. While it 

was cumbersome and heavy 

it paved the way for a whole 

new way of life for portable 

communications. Today, we 

all pretty much rely on our 

mobile phones to organise 

our lives through social and 

professional channels. 

Some may be surprised 

to learn that ADAS systems 

have been around since the 

late 60s and the Citroen DS. 

In 1969, the third generation 

model included directional 

headlights. Citroen re-designed 

the light clusters, 

enabling the car maker to 

place two headlights in each 

cluster, with the inner set 

swivelling with the steering 

wheel. These were attached 

via a cable and allowed the 

on board high beam to swivel 

by up to 80° as the driver 

turned the steering wheel, 

directing the beam in the direction 

of travel. 

The role of ADAS is here 

to stay and is growing: Today’s 

independent workshop 

needs to consider its 

role and not get left behind 

by more switched-on rivals. 

continued on page 18> 

16, 18 Adas Opinion.indd 1 13/11/2018 09:57

INVESTMENT 

FREE ADAS 

SOLUTION 

Vehicle glass repair 

ADAS recalibration 

Plant glazing specialists 

Dash cam installation 

Talk to Talk the to the automotive glazing experts today 

www.autowindscreens.co.uk 

www.autowindscreens.co.uk 

01246 223129 

01246 223129 

AutoWindscreens FP.indd 1 13/11/2018 09:23

Opinion ADAS 

18 

> continued from page 16 

Auto Windscreens 

puts safety first 

It’s been two years 

since Auto Windscreens 

first opened up about 

its approach to recalibrating 

Advanced 

Driver Assistance Systems 

(ADAS) after a glass replacement. 

Opting not to buy aftermarket 

equipment like 

its competitors and instead 

partnering with manufacturers, 

the company has been 

vocal about why it’s bucked 

the trend – the paramount 

reason being safety. 

“I can’t stress enough the 

importance of correct recalibration 

methods,” says Rupert. 

“Through all the conversations 

we’ve had with 

manufacturers, it is clear 

that only their specific recalibration 

tooling and software 

is approved and can 

guarantee complete system 

functionality is restored. 

The aftermarket quote to 

deliver a one-size-fits-all solution 

but this just isn’t possible.” 

Auto Windscreens also 

only use genuine OEM glass 

– this’s what manufacturers 

recommend in vehicles with 

ADAS. 

“Volvo recently stated that 

fitment of an aftermarket 

windscreen and not recalibrating 

using the Volvo VIDA 

system would switch off up 

to 28% of a vehicle’s safety 

features,” comments Rupert. 

“Other manufacturers 

have said similar and this is 

why we only fit original manufacturer 

screens. We’ve negotiated 

sustainable pricing 

on parts, with many actually 

costing less than non-OEM 

glass.” 

After identifying a vehicle 

has ADAS, Auto Windscreens 

manages the complete 

customer journey, 

from glass fitment to recalibration 

booking with the 

nearest approved dealer. It 

delivers a ‘hand-held’ service 

ensuring drivers understand 

the process and why 

recalibration is critical after 

a windscreen replacement. 

Upon completion of all recalibrations, 

which include 

a global systems check, approved 

dealer certificates 

are issued to drivers. These 

guarantee systems have 

been returned to their prereplacement 

condition and 

will function as the manufacturer 

intended. 

“100% of all manufacturers 

can and are successfully 

recalibrated through this 

partnership-led solution, 

with any underlying issues 

also being detected through 

additional diagnostics,” Rupert 

remarks. 

In contrast, aftermarket 

equipment cannot service 

all vehicle makes. Volvo and 

Porsche are among a number 

of those that cannot be 

calibrated outside of their 

manufacturer networks. 

Without access to the latest 

manufacturer data and 

software, the aftermarket is 

inevitably playing catch up 

too, unable to calibrate new 

models until data is made 

available to them. 

“Aftermarket equipment 

providers actively promote 

recalibration as an additional 

revenue-making stream. 

However, anyone purchasing 

the tooling and software 

needs to be aware that they 

face higher non-negotiated 

rates with dealers where 

calibration isn’t possible, as 

well as further costs to keep 

up with emerging technologies.” 

Auto Windscreens offers 

its customers a fixed recalibration 

rate. 

“ADAS is not a cash cow 

to us; that’s reflected in our 

low-cost rate,” Rupert says. 

“It’s about helping keep 

drivers safe by offering a required 

service at an affordable 

price. Our business and 

insurance partners know 

they are protected by our 

methodology, as are their 

customers.” 

Auto Windscreens’ solution 

insulates risk of ADAS 

failing – the consequences of 

which could be catastrophic. 

Rupert concludes: “We’re 

very conscious of the customer 

journey and all-round 

experience but firmly believe 

that it’s in everyone’s best 

interest to 100% guarantee 

safety rather than putting 

drivers back on the road in 

potentially unsafe vehicles in 

the name of one-stop convenience!” 

16, 18 Adas Opinion.indd 2 13/11/2018 09:58

19 finance 

Creative Funding Solutions 

Business Finance Specialists 

Creative Funding 

Solutions are a 

leading UK finance 

broker. Founded by 

Mike Lowe in 2009, 

the company has grown rapidly 

each year since, and now 

boasts a wide panel of over 50 

specifically selected funders. 

Head office is based in 

Sussex, very near Gatwick 

and account managers are 

located all around the UK 

with customers in all corners 

of the country! Creative 

Funding Solutions are business-funding 

specialists with 

a particular focus on asset finance, 

cash flow finance and 

property finance. 


are quite unique in their approach 

to getting to know 

their customers. The team 

are always available to meet 

to discuss different finance 

options. Customers often 

comment that some of the 

solutions discussed are completely 

new to them. They 

may find a cash flow solution 

that customers didn’t even realise 

was accessible. 

After a fact finding initial 

meeting Creative Funding Solutions 

are often able to marry 

up the customer’s bespoke 

requirements to a funder that 

best suits this need, which 

should bring optimal results. 

Customer satisfaction and 

the right outcome is at the 

very heart of everything they 

do. 


not only finds finance for 

transport/vehicles but also 

diagnostic equipment, compressors, 

MOT bays, ramps, 

IT equipment - even mezzanine 

flooring amongst some 

of the recent items funded. 

Cash Flow Finance 

It has been noted that recently 

there has been an increase 

in customers enquiring 

about Cash Flow Finance, 

this is a very popular way to 

give a business a cash injection. 

There are various different 

options including, 

unsecured loans, merchant 

terminal advances and factoring 

or invoice discounting. 

With a factoring facility 

businesses will never need to 

use up an overdraft waiting 

for a customer to pay. An advance 

of up to 95% against an 

approved prior submitted invoice 

can be available almost 

immediately. 

Most of the value of sales 

invoices (less a small charge 

for interest and fees) can be 

released as cash as soon as 

the same working day, rather 

than having to wait for weeks 

or possibly months of chasing 

unpaid invoices. This may 

reduce the administrative 

burden on a business. Such a 

service can be completely undisclosed 

if you do not wish 

your customers to know that 

you are using this facility. 

Basics of cash flow finance: 

• Cash can be used for 

major purchases, or to fund 

business expansion. In effect 

the business sells a stake in 

future earnings, giving them 

access to funds ahead of 

earnings. 

• The repayment schedule 

for this kind of lending 

correlates with the 

company’s projected future 

revenue and cash flow. 

• Operational demands, 

such as payroll, are a reason 

for cash flow financing. 

In addition, upgrading 

premises, refurbishing, 

additional staff or stock can 

give greater earning power 

allowing business to examine 

cash flow financing options. 

• ‘Speculate to accumulate’ 

though cash flow funding. 

Many companies in this 

industry are already 

accessing cash through 

this method 

• Types of cash flow 

financing include secured 

and unsecured business 

loans, merchant terminal 

advances, stocking loans, 

invoice discounting and 

factoring. 

More information on Cash 

flow Finance is available 

through businessfundingsolutions.co.uk. 

Recovery and Logistics 


were recently the show sponsors 

at The 2018 Recovery 

Tow Show. The cross over 

with the motor trade means 

that they are well placed to 

help in this sector. Creative 

Funding Solutions already 

have an established network 

of motor garages who rely on 

Creative to help with funding 

requirements for themselves 

and their customers. 

Occasionally support and 

information is provided to 

customers affected by government 

legislation impacting 

their industries. The latest 

project has been to try 

to help companies affected 

by The Ultra Low Emission 

Zone (ULEZ) which is coming 

into effect in Central London 

on 8th April 2019. There are 

plans to make Birmingham, 

Leeds, Nottingham Derby 

and Southampton ‘Clean Air 

Zones’ by 2020. The Freight 

Transport Association has 

recommended that its members 

refresh their fleets 

before the forthcoming 

changes. 

This legislation will affect 

all businesses with vehicles 

working in all the aforementioned 

areas and also the 

North and South London circular 

from 2021. 

Business options include: 

• Pay the daily charge 

• Consider replacing all 

vehicles 

• Replace a proportion 

of existing vehicles and 

reassign older vehicles to 

routes outside of the ULEZ 

• Consider fitting a retrofit 

system 

• Plan your procurement to 

gradually replace existing 

fleet 

How Creative Funding 

Solutions can help: 

• New, used and 

reconditioned assets funded 

• Terms from 12 to 84 

month periods available 

• Credit-lines arranged 

• Zero deposit options 

• Residual values/balloon 

payments 

• Fixed/variable rate 

arrangements 

• Invoice discounting/cash 

flow finance options 

• Business loans 

Further information on all 

finance options mentioned 

is available on the Creative 

Funding Solutions website 

www.businessfundingsolutions.co.uk 

or give them 

a call on 0330 

2231261 

19 News.indd 1 13/11/2018 09:54

News 20 

LOUTH CARS LTD ENJOY A SUCCESSFUL FIRST 

SIX MONTHS WITH EURO REPAR CAR SERVICE 

With over 3,000 

centres, Euro 

Repar Car 

Service is the 

fastest growing 

maintenance and repair garage 

network in Europe, committed 

to offering the highest 

quality servicing across 

France, Spain, Germany and 

now the UK. 

Louth Cars joined Euro Repar 

Car Service in April this 

year. As independent Peugeot 

specialists with over 55 years 

of experience, the team has 

been providing competitively 

priced servicing, MOTs, repairs, 

parts and valeting not 

only for Peugeots but for all 

makes and models. Firm 

believers in customer care, 

Louth Cars offer clear explanations 

of all the services 

available, along with personal 

recommendations, and always 

obtain the customer’s 

approval prior to any work 

being carried out. 

Ian Norton from Louth Cars 

said, “Our team has been servicing 

vehicles for many years 

in Louth. Not only is our service 

second to none, but our 

work is guaranteed and we’re 

competitive on price, too. Now 

we have the additional advantages 

and opportunities of a 

large network, we can really 

build on our local reputation.” 

Colin Start, Head of Marketing 

for Parts & Service for 

the PSA Group, said, “The 

garages we work with already 

have a strong local reputation 

with a large customer base, 

so, when you bring the support 

of our network into the 

mix, you have a winning combination.” 

Euro Repar Car Service 

aims to work with over 650 

independent UK garages over 

the coming years. 

Find out more on how you 

can become a Euro Repar Car 

Service centre at eurorepar. 

co.uk. 

DRIVEN BY AIR. 

Experience ease of use 

www.pclairtechnology.com/80-years 

A HORNGROUP BRAND 

20 News.indd 1 09/11/2018 15:25

DRIVE YOUR 

BUSINESS FORWARD. 

JOIN EURO REPAR 

CAR SERVICE. 

Throughout the country, garages just like yours are seizing a great 

business opportunity by teaming up with Euro Repar Car Service. 

Backed by PSA Group, we are the fastest growing garage network 

with over 3,000 centres across Europe, providing high quality 

servicing for all makes of cars. 

BECOME PART OF THE NETWORK 

We’re looking to partner with small businesses in the UK who want 

to get ahead of the game. By joining the network, you’ll have access 

to a variety of marketing and business support tools to help you 

grow your business. Making it easier for you to concentrate on 

what you do best: maintaining vehicles. 

To sign up, your garage must: 

• Be serious about servicing all makes 

• Commit to buying from our Eurorepar parts range 

• Run at least two service bays 

• Be a stand-alone operation on its own site. 

TO JOIN THE NETWORK, 

VISIT EUROREPAR.CO.UK. 

ENQUIRE ONLINE AND ONE 

OF OUR BUSINESS MANAGERS 

WILL BE IN TOUCH. 

WHAT YOU GET 

Free signage. 

Access to Eurorepar, Supplier and Original parts ranges. 

Your business on our website with online booking system. 

Admin, Health & Safety and Motor Ombudsman support. 

Access to marketing materials and professional 

marketing team. 

Advertising on your behalf. 

Business leads from Who Can Fix My Car. 

Business Managers to help develop your business. 

Branded merchandise and work gear. 

PERKS rewards scheme with great prizes. 

Memberships and partnerships with big brands 

in automotive. 

Euro Repar FP.indd 1 09/11/2018 13:59

News 22 

MOTAQUIP LAUNCHES IMPROVED WARRANTY 

OFFER ACROSS ITS CORE PRODUCT RANGES 

One of the bestknown 

British aftermarket 

parts 

brands, Motaquip, 

is now offering its 

trade customers greater 

peace-of-mind with an extended 

two-year/25,000- 

mile warranty across its 

range of steering & suspension 

and braking products. 

In addition, a class-leading, 

lifetime warranty has 

been introduced against 

manufacturing defects on all 

brake pads and discs, making 

the Motaquip warranty 

one of the most competitive 

in the aftermarket. 

“The introduction of our 

enhanced warranty is a 

show of extreme confidence, 

clearly demonstrating Motaquip’s 

core values, premium 

quality and exceptional performance,” 

said Peter Cox, 

Motaquip General Manager. 

“In delivering this warranty 

we have added value for our 

loyal Distributors who rely 

on the Motaquip brand to offer 

complete peace of mind 

to their garage customers.” 

Motaquip’s high-specification 

brake pads are 

manufactured on the same 

world-class assembly lines 

time-after-time for absolute 

consistency, whilst the 

brands brake discs are precisely 

machined and supplied 

with an anti-corrosion 

composite coating as standard. 

Features such as this 

ensure Motaquip’s braking 

products deliver uncompromising 

quality and worldclass 

performance every 

time. 

Motaquip’s quality DNA 

continues into its compre- 

hensive steering & suspension 

range, all of which is 

engineered and manufactured 

with superior build 

materials and meticulous 

manufacturing processes, 

Motaquip steering & suspension 

is fully-featured with 

tension-calibrated joints, 

reinforced sockets highquality 

lubrication and superior 

dust coverings. The 

range is designed to restore 

a vehicle’s original handling 

characteristics, integrating 

perfectly with each application’s 

original equipment. 

22 News.indd 1 09/11/2018 12:12

23 NEWS 

BANNER SALES 

PROMOTION SET 

TO BE A REAL 

SHOWSTOPPER 

BANNER Batteries 

is confident that its 

2018/19 sales promotion 

campaign 

– The Great Banner 

Scratch Off – will prove 

a real recipe for success. 

Being the biggest promotion 

Banner Batteries has 

announced to date here in 

the UK, and with over 3000 

prizes to be won, it has all 

the ingredients to become a 

real showstopper. 

Representing the icing on 

the cake are two top tier prizes 

– electric mountain bikes. 

Also in the mix is a range of 

other tasty treats, including 

standard mountain bikes, 

wall clocks, instant BBQs, 

Banner’s award winning 

starting bull, and a variety 

of everyone’s sweet……haribos! 

In order to be able to get 

‘ready, steady…and scratch’, 

Banner customers will receive 

a free scratch card 

with every order placed for a 

Banner branded battery (exclusions 

apply) between the 

live promotion dates of November 

1, 2018 to January 

31, 2019. With a one in four 

chance of scooping a prize, 

winning cards will simply 

reveal three matching icons. 

“We are confident that The 

Great Banner Scratch Off 

will captivate the audience 

it is aimed at. Representing 

what is a novel twist on the 

highly successful BBC show 

The Great British Bake Off, 

our variant might not generate 

quite the heat in tent that 

the TV shows does, however 

as was the case with our 

Bullseye promotions, it has 

a real fun element,” states 

an enthusiastic Lee Quinney, 

Banner Batteries’ UK Country 

Manager. 

Banner’s The Great British 

Scratch Off is being supported 

by both generic and 

customer bespoke promotional 

flyers, and details of 

the main prizewinners will 

be announced next February.

NEWS 24 

AUTOELECTRO’S LATEST NEW-TO- 

RANGE PART NUMBERS RELEASED 

Autoelectro has released details of an influx of new-torange 

part numbers, featuring a mixture of passenger 

and light commercial vehicles. 

FOCUSING on starter 

motors first, AEX1335 

covers the Range Rover 

Sport 5.0 (2013-onwards) 

and Land Rover 

Discovery 3.0 (2016-onwards), 

while AEX1338 fits 

the Citroën Relay/Peugeot 

Boxer 2.0HDI (2016-onwards). 

Switching to alternators, 

there is a raft of Audi applications 

which are fitted with 4.0 

petrol engines – S8 4.0 (2012- 

2018), S7 4.0 (2012-2018), 

S6 (2012-onwards) and 

RS6/7 4.0 (2013-onwards) – 

that fall under part number 

AEG1437. 

Within this round-up is 

also an alternator reference 

(AEG1354) for the Ford Ranger 

2.2 TDCI (2015-onwards) 

pick-up. 

These new references can 

be found on Autoelectro’s 

new website – www.autoelectro.co.uk 

– which not only 

identifies every part number 

available, it includes a simple 

one-click navigation system, 

meaning ordering Autoelectro 

starter motors and alternators 

has never been easier. 

The company’s extensive 

and well-used technical archive, 

which is full of bulletins 

depicting common vehicle 

and part faults and solutions, 

is another pivotal feature. 

Other features include 

a comprehensive part and 

vehicle search, ‘track and 

trace’, real-time order cutoff 

times for deliveries, 

availability, quick price 

checks, live chat and full 

360° rotating images. 

A partnership that’s Oiling 

the wheels of innovation 

ANDREW PAGE and Castrol have entered into a partnership to 

supply a new range of lubricants from Castrol, catapulting the 

brand back into the UK’s independent workshop aftermarket. 

The new Castrol GTX range, which celebrates its 50th 

anniversary in 2018, has been specially engineered to prevent 

harmful build-ups within the engine, reduce oil deposits 

and keep engines running smoothly. Backed with multiple 

OEM approvals, repairers can be confident they are offering 

customers an optimal, proven solution. 

Paula Huesca de Crean, Chief Commercial Officer, 

commented: “Our new partnership with Castrol is testament 

to the direction we are looking to take the business and how 

we are developing our product offering. Castrol is a brand 

renowned for quality and it’s a pleasure to be able to provide 

the range to the UK aftermarket.” 

In addition to supplying Castrol GTX, Andrew Page will offer 

the Castrol EDGE and MAGNATEC ranges becoming a ‘one 

stop shop’ with its tiered lubricant offering. All three variants 

will be available in a range of pack sizes. 

Sandeep Sangwan, Sales Director, North Europe at 

Castrol, added: “By joining forces with Andrew Page we 

are poised to reach a much wider segment of customers in 

the UK. Castrol’s new GTX range is available in all popular 

specifications at affordable prices to the workshops. We 

will also be providing support to Andrew Page branches 

in the form of hands-on training with the products, fully 

communicating the benefits of our range to the independent 

aftermarket. Castrol’s micromarketing teams will work 

alongside Andrew Page branches to grow business in 

independent workshops. ” 

24 News.indd 1 09/11/2018 12:18

Boston FP Fact.indd 1 09/11/2018 11:35

News 26 

Exol introduces new 

500g grease cartridges 

Exol Lubricants, the 

UK’s largest independent 

lubricants blender, has 

introduced four new 500g 

grease cartridges to its extensive 

range of grease products, 

designed to allow complete use of 

lubricating grease without leakage. 

The new screwfit grease cartridges, 

suitable for use with SR and similar 

grease guns, cover a wide range 

of applications, and include Lithium 

XL Complex HD 2.5, Libra Moly XL 

EP2, Lithium XL Complex and Libra 

XL EP2. 

Lithium XL Complex HD 2.5 is a 

modern high-performance product 

suitable for both industrial and automotive 

applications. The grease can 

be used in various types of bearing 

applications including heavy load 

conditions and wet environments. 

Libra Moly XL EP2 offers good 

mechanical stability, load carrying 

capacity and corrosion protection, 

making it suitable for heavily loaded 

bearings as well as wet environments. 

Lithium XL Complex is a modern 

high-performance product setting 

a new standard for a truly universal 

grease, suitable for both industrial 

and automotive applications. 

The product’s all-round properties 

make it the primary choice for various 

types of bearing applications, 

including heavy load conditions and 

temperature peaks up to 180°C. 

Finally, Libra XL EP2 is a high 

quality multipurpose grease that 

can be used in both industrial and 

automotive applications. The grease 

is suitable for a wide range of plain 

and rolling bearings. 

Exol’s screw fit grease cartridges 

offer easy, quick and clean manual 

lubrication, leaving only a minimum 

residue of grease after use and providing 

simple implementation of a 

new cartridge when replacement is 

required. 

26 News.indd 1 09/11/2018 12:14

MAKING HISTORY 

Trusted starting power for over a century 

100 years of quality, reliability & performance 

Try the industry’s most powerful battery lookup tool 

• Rapid lookup for all vehicle types using VRN, VIN, Make/Model or photo search 

• Correct battery selection with detailed fitting instructions & technical information 

• Used by over 80,000 mechanics & technicians to save time & money 

Completely free to use. Visit fit.yuasa.com 

Winter 18 Ad Concept - Workshops.indd 1 31/08/2018 09:43:31

NEWS 28 

ZF AFTERMARKET REMOVES SURCHARGE 

ZF Aftermarket has 

announced that 

with immediate effect 

customers of 

its Sachs branded 

heavy commercial vehicle 

(HCV) clutches will no longer 

face a surcharge on 

product. 

ZF Aftermarket has announced 

that with immediate 

effect, it has removed 

the surcharge on its range 

of Sachs branded heavy 

commercial vehicle (HCV) 

clutches. Distributors, who 

continue to order product 

from the UK, will reap an 

immediate and tangible benefit; 

instead of having cash 

tied up in the surcharge system, 

they will see improved 

cash-flow. 

This news follows a decision 

to consolidate its new 

and remanufactured product 

ranges into a single 

programme across Europe. 

In addition, for improved 

efficiency and to simplify 

core handling processes, 

ON SACHS HCV CLUTCHES 

customers can now return 

all core to one central European 

hub. 

Sachs clutches stand for 

reliability and quality. They 

ensure that the engine power 

is evenly transferred to 

the road. In doing so they 

are subject to a number of 

highly dynamic impacts. 

In line with its position as 

a leading supplier of original 

equipment (OE) quality 

automotive parts, ZF Aftermarket 

combines the use of 

the highest quality materials 

together with effective interaction 

of all components to 

ensure the most efficient 

clutch system economy. 

In addition, with online 

catalogue and technical 

support, SACHS OE quality 

HCV clutches not only offer 

first-class comfort and safety, 

but components which 

can be ordered and fitted 

quickly and easily. 

AS-235SB 

3.5T TWO POST LIFT 

AS-6240TA 

4T TWO POST LIFT 

AS-6150A 

5T TWO POST LIFT 

AS-7530D 

MOBILE SCISSOR LIFT 

AS-7430H LOW ENTRY 

FULL RISE SCISSOR 

£950 +VAT £1,299 +VAT £2,050 +VAT £1,299 +VAT £2,095 +VAT 

AS-6745P 

4.2T FOUR POST LIFT 

AS-8240TP 

4T SCISSOR LIFT 

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focus Engine Management 30 

Engine MANAGEMENT 

Hear that 

engine 

purr! 

Engine management is no longer the simple 

task it was, with plenty of electronics and 

parts involved. The Garage’s Richard Barnett 

investigates the market surrounding Engine 

Management. 

In the not too distant 

past engine management 

required little more than 

a screwdriver to adjust 

the carburetor and a 

socket to change the spark 

plugs. 

Times, of course, have 

changed, and so too has engine 

architecture, changes 

being driven by environmental 

and economy requirements. 

Turbochargers and 

superchargers offer a quick 

and easy solution, but more 

advanced engine designs include 

variable valve timing, 

where ECU’s control when 

the valves open. 

For the workshop modern 

engine design means 

greater complexity, as finding 

the source of an engine 

malady is not always easy, 

but that requires technician 

training to carry out diagnostic 

checks and interpreting 

data, before replacing a 

worn component. 

However, meeting technical 

brick walls can lead to 

greater profitability, and 

Euro Car Parts/ Paula Huesca 

de Crean says ECU repair 

can bring in useful extra 

income, particularly when a 

main dealer-sourced ECU 

can cost more than £1000. 

“Although having a lifespan 

of eight to 10 years, 

ECUs often need to be repaired 

much sooner due 

to where they are located 

within the car. Damage can 

be caused via heat, water 

or dirt, with water ingress 

a leading cause of ECU failure. 

If not addressed quickly 

enough, such damage can 

cause the system to break 

down completely. The ability 

to repair ECUs effectively 

is a crucial capability for repairers 

to have in-house,” de 

Crean says. 

It might not be a very easy 

task, and often independent 

garages are bounced into replacing 

an ECU rather than 

repairing it, as de Crean 

explains: “Such repairs are 

30, 31 Engine Management.indd 1 13/11/2018 09:56

31 focus Engine Management 

bad 

good 

not easy and few repairers 

have their own in-house 

provision. Instead, many 

independent repairers have 

no choice but to replace the 

system outright, or pass the 

work over to dealers. 

“This is an expensive solution 

for both repairers and 

the end customer, especially 

when the system is still repairable. 

What’s more, due 

to repair costs, and the 

significant profit that can 

be made from installing a 

new ECU, the majority of 

franchised dealers opt to 

replace, rather than repair, 

which is not the best result 

for the customer.” 

Current engines feature 

camshaft and crankshaft 

sensors, and come in inductive 

or hall effect forms. In 

the former a magnet and coil 

detect teeth on the shaft’s 

gearwheel and thus creating 

a voltage change which produces 

a waveform output 

signal. Hall effect types create 

a digital sensor. 

According to Elta oil contamination 

or damage to 

connectors can cause fault 

codes but, when it comes to 

replacement, there are some 

basic steps to ensure the 

task is carried out properly. 

“The correct positioning 

of the new sensor is critical 

as camshaft sensors often 

feature slotted mounting 

holes and/or locating pins. 

Therefore, ensure that any 

locating pins are correctly 

seated before fully slotting 

into place. Failure to do so 

can shear off the locating 

pin, causing misalignment 

of the sensor and incorrect 

readings. Finally, reconnect 

wiring and reset the ECU if 

needed,” Elta says. 

Some sensors are far more 

difficult to replace but when 

it comes to warranty returns, 

the sensor is often not 

the cause of its return 

“Some cam/crankshaft 

sensors are particularly difficult 

to replace, usually 

due to awkward fitting locations 

or angles within the 

engine bay, camshaft sensor 

EE0018 being a perfect example. 

This sensor has the 

highest return rate under 

warranty, but when tested 

the diagnosis usually rejects 

the claim as it is not faulty, 

but damaged due to a fitting 

error. 

“This is down to the fact 

that this sensor is located in 

a particularly tricky position 

and is often returned with 

the locating lug sheared off, 

probably as a result of securing 

the sensor into place 

without correct alignment. 

The slight misalignment of 

the sensor has a dramatic 

effect on its performance.” 

Much of the emphasis on 

greater economy and performance, 

as well as reduced 

emissions focuses on the 

air/fuel mix, especially by the 

time it reaches the catalytic 

convertor, which is where 

the lambda sensor steps in. 

According to Hella faulty 

lambda sensors can cause 

a multitude of problems 

including increased fuel 

consumption, sluggish performance 

and increased 

emissions, with faults 

caused by short circuiting, 

overheating or the use of fuel 

additives. 

“The lambda sensor principle 

is based on an oxygen 

comparison measurement. 

This means that the remaining 

oxygen content of the exhaust 

emission (approx. 0.3 

– three percent) is compared 

with the oxygen content of 

the ambient air (approx. 

20.8 percent),” Hella says. 

“The function of the lambda 

sensor is usually checked 

during the routine exhaust 

emissions test. However, 

since it is subject to a certain 

amount of wear, it should 

be checked at regular intervals 

(approx. every 20,000 

miles), to ensure that it is 

working properly.” 

Replacement should be 

handled carefully and, says 

Hella, using specific tools and 

keeping the sensor’s probe 

measurement away fro oil, 

water and grease: damaged 

sensors and those that have 

been dropped should not be 

used, Hella counsels. 

30, 31 Engine Management.indd 2 13/11/2018 15:04

PROFILE 32 

ONE OF A KIND 

REBECCA JACKSON 

Rebecca Jackson is a British race car driver, TV 

presenter, motoring journalist, brand ambassador, 

world record holder, multiple trophy winner and former 

used car sales business owner. 

CLEARLY A busy 

and knowledgeable 

woman about all aspects 

of motoring, we 

caught up with Rebecca 

to find out what a typical 

day in her life consists of. 

Recently announced as a 

brand ambassador for MotorEasy, 

the UK’s fastest growing 

motoring association, 

Jackson starts the day with a 

conference call regarding MotorEasy’s 

‘Lost in Translation’ 

campaign to promote the use 

of ‘plain English’ in garages. 

Jackson self-started a usedcar 

sales business in 2007, 

having professionally bought, 

sold, restored, repaired, driven, 

raced and independently 

reviewed cars around the 

world, she is a trusted voice 

for motoring consumers. 

Jackson said; “The campaign 

has been designed to remove 

consumer confusing jargon 

and promote hassle-free and 

time-saving maintenance and 

repair bookings, as well as 

best value and convenient 

MOTs, warranties, repairs 

and car servicing. A positive 

move for workshops, helping 

to build trust between garages 

and consumers”. 

“As a busy entrepreneur, 

consumer and motorist I understand 

the need to make car 

ownership and maintenance 

simple. The ‘Lost in Translation’ 

campaign should bring 

greater clarity to the world 

of motoring, allowing MotorEasy 

members to focus on 

the more important things in 

life,” continues Jackson. 

Mid- morning is a telephone 

interview with a wellknown 

consumer motoring 

magazine to promote her 

TV show, Modern Wheels or 

Classic Steals, currently airing 

on Dave. Jackson is a 

well-established TV presenter 

having previously 

co-presented CBBC car 

show Ali-A’s Superchargers 

and appearing 

as a guest presenter on 

Fifth Gear. 

Her current show involves 

Jackson battling 

against the owner and 

founder of The London 

Motor Museum, 

Elo King, to help a 

confused car shopper 

choose between 

a modern motor or 

a classic car. Jackson 

is firmly on the 

side of the current product 

vehicles, where King likes to 

throw some less conventional 

classic vehicles into the mix. 

Jackson is full of praise for 

her co-presenter, and despite 

the on-screen rivalry and 

healthy banter, it is clear the 

pair enjoy working together. 

Series one features an 

eclectic selection of vehicles 

from a Renault Zoe to a classic 

BMW 5 Series Alpina. 

Budgets range from a few 

thousand to over £100,000. 

“I had lots of favourites,” says 

Jackson “There were just too 

many great cars to choose 

from: A Porsche 997 Turbo 

S, McLaren 570S and BMW 

i8 rank highly, but then there 

is the beautiful Ferrari 488 

Spider which features in the 

series opening credits.” In 

one episode Jackson treats 

a lucky shopper to some ‘Rebecca 

Racer’ hot laps in a 

Lamborghini Gallardo, using 

her racing skills to demonstrate 

the capabilities of the 

impressive sports car, to the 

delight of her passenger. 

The show has been well received 

by viewers and Jackson 

hopes a second series is 

commissioned. And not just 

for the obvious super car driving 

benefits. Currently being 

shown at 8pm on Mondays, 

the series is also available on 

catch-up via UKTV PLAY. 

As an ambassador of Pertemps 

Driver Training, Jackson 

is heavily involved in 

its Road Safety and vehicle 

health check videos, which 

aim to help raise awareness 

of the dangers of driving under 

the influence of alcohol or 

drugs and using mobile devices 

at the wheel. The videos 

also address common driving 

distractions which regularly 

cause accidents, as well as 

tips for seasonal driving. 

Jackson said; “I am about 

to record a series of videos 

for Pertemps on how to become 

an LGV driver; A world 

away from my previous driving 

experience, but I’m really 

looking forward to it. Heavy 

goods driving is still a male 

dominated industry, so I am 

also supporting Pertemps 

and M6 Toll’s ‘Her-GV’ campaign, 

helping more women 

to pursue careers driving professionally.” 

As online video reviewer 

for What Car? Jackson’s recent 

reviews range from the 

luxurious Audi A7 to the budget 

busting Dacia Duster. The 

15-minute YouTube videos 

usually take over three hours 

each to film. 

In the evening, Jackson 

makes some final amends to 

her weekly motoring column 

in The Telegraph, here, she 

writes long term test reviews 

as well as consumer news 

and opinion pieces. 

A busy day, but it’s clear 

that Jackson loves her cars, 

something which is apparent 

in her many projects. Her 

own garage currently homes 

a BMW E36 M3, Land Rover 

Defender and Toyota MR2 

Turbo. Her Porsche Boxster, 

which she drove to victory in 

the BRSCC production Boxster 

Championship is currently 

tucked away with her 

race team. She is clearly very 

passionate about her cars 

– when she gets the time to 

drive her own vehicles that is. 

32 Elan News.indd 1 13/11/2018 10:50

BostonFP-USE IT.indd 1 09/11/2018 11:34

focus Gaskets 34 

Don’t blow 

a gasket 

The Garage’s Richard 

Barnett looks at the 

technology behind 

gaskets and the 

companies that are 

leading the way with 

their evolution 

Gaskets 

Take a closer look 

at the make up of a 

modern car and it’s 

interesting to see 

just how many components 

are similar to those 

found in cars considerably 

earlier. 

Radiators for example still 

house the coolant that circulates 

around the engine, 

the principle being the same 

as found on cars from the 

1980s, although how the 

circulation is achieved has 

changed considerably. 

It’s the same with gaskets, 

the all-too-often unsung heroes 

of allowing surfaces to 

mate together effectively in 

many tough situations. 

The UK’s leading aftermarket 

supplier is FAI Automotive, 

whose 30-years’ presence 

has seen the market 

change and, unsurprisingly, 

the technology. 

“The market has seen 

many changes not only in 

gasket design but also material. 

The most significant is 

the move away from composite 

fibre head gaskets to MLS 

(multi layered steel.) The 

reason for this move is the 

ever-increasing demands for 

modern engines to be more 

efficient and cleaner and by 

introducing the multi-layered 

steel (MLS) head gasket 

OE manufacturers have been 

able to increase the pressures 

within the combustion 

chamber. This enables the 

engine to run hotter, burning 

fuel more efficiently and 

reduce CO² and other toxic 

emissions,” FAI says. 

Today, making gaskets 

is no easy process, but the 

production process requires 

stages that aren’t cheap to 

carry out, as FAI’s spokesman 

explains: “A vital and 

costly process during manufacture 

is heat treatment, 

this is essential to stabilise 

the steel after it has been 

cut and formed, so the 

work hardened areas are returned 

to the original tensile 

strength. Evidence of this 

process (golden surface) cannot 

always be seen, as many 

MLS gaskets are coated with 

a black polymer to promote 

micro sealing. 

“Some of the latest generation 

steel head gaskets are 

now single layered of approx. 

0.25mm thickness, but to 

ensure no cylinder pressure 

loss they have an additional 

fire rings (between 0.02mm 

& 0.04mm thickness) that 

are welded to each cylinder 

bore using a pulse laser. 

Due to the high development 

costs of the pulse lasers this 

technology is only available 

in a small number of wellestablished 

highly advanced 

gasket factories worldwide.” 

Evidence of the UK car 

parc’s complexity the FAI 

gasket range has 6000 part 

numbers covering more than 

65,000 vehicles. 

Ajusa’s gasket range features 

products made from 

FiberMax, MLS and Metal- 

Elastomer to take into account 

the various technologies 

selected by VMs today. 

As always, the cylinder head 

gasket is the most important 

one in a car but as engines 

become more efficient, the 

work of the head gasket becomes 

harder. 

Modern engines are more 

powerful for their size than 

they used to be and are often 

made from aluminum 

and light alloys but because 

those materials are softer 

they expansion and contrac- 

34, 35 Gaskets.indd 1 13/11/2018 11:58

35 focus Gaskets 

tion is greater than on older 

engine types. 

All this means, Ajusa says, 

that a modern head gasket 

should be able to resist high 

temperatures, accommodate 

expansion and contraction 

and withstand the effects of 

today’s modern coolants, 

and those demands led to 

the creation of the MLS gasket. 

Fibre head gaskets feature 

and intermediate, perforated 

stainless steel layer, with a fibre 

material either side. The 

design incorporates metal 

rings around cylinders to increase 

sealing pressure, Ajusa 

says. The design also sees 

a silicone coating to resist 

the fibre swelling on contact 

with coolant. However, the 

design is being replaced by 

the MLS design due to modern 

engine demands. 

The multi-layer gasket is 

made from several layers of 

steel of different types: The 

spacer layer uses stainless 

steel, the functional layer is 

made of cold-rolled stainless 

steel (and contains the sealing 

beads) while the stopper 

layer is used to increase pressure 

around the combustion 

chamber. An elastomer coating 

is used between layers to 

improve sealing capabilities 

and resist engine vibrations. 

Mahle has stepped up its 

Victor Reinz gasket offering 

with 397 new parts comprising 

not only gaskets but valve 

stem seals and oil seals, not 

only for cars but commercial 

vehicles as well. 

34, 35 Gaskets.indd 2 13/11/2018 11:58

News 36 

UFI Filters and Convey on the 

front line in the fight against 

UFI Filters, a leader 

in the world of 

filters and thermal 

management, is on 

the front line of the 

fight against the sale of counterfeit 

spare parts through 

a range of traditional and 

e-commerce channels. To 

fight the root cause of the 

phenomenon, the UFI Filters 

Group has activated a series 

of strategies together with 

Convey, a company from Turin 

that is a leading provider 

of services for fighting counterfeits 

online, with the aim 

of limiting the sale of fake 

spare parts which are invading 

the market through the 

internet. 

Ever since 1972, UFI Filters 

has been working to 

protect its products and associated 

brands through the 

registration of its brands and 

patents on the main global 

markets. This is a first, indispensable 

step toward 

fighting the counterfeit trend, 

which has become a fullblown 

problem for the sector. 

The annual revenue for 

fake products is, in fact, estimated 

at 1,700 billion euros, 

generated by products that 

mainly come from China and 

the Far East, from countries 

like Thailand, Indonesia, India; 

ultimately reaching the 

doorway to Europe through 

the Middle East (Emirates) 

and Turkey (source: S.I.A.C. 

counterfeit spare parts 

Partnership with Convey, one of the key companies for Internet 

Intellectual Property Rights Intelligence & Protection 

Registration of Intellectual Property for brands and patents 

Active, in-the-field training service for distributors 

Luca Betti, Aftermarket 

Business Unit Director of 

the UFI Filters Group 

– Sistema Informativo Anti- 

Contraffazione della Guardia 

di Finanza italiana). The 

phenomenon has negative 

effects for everyone in the 

supply chain, from the manufacturers 

of original parts, 

to distributors, to the end 

user – the car owner – who 

is unaware of the dangers 

posed by fake spare parts 

that have not undergone rigorous 

quality control. 

Action by the UFI Filters 

Group has begun with the 

registration of its active 

brands – UFI Filters and 

SOFIMA Filter – and of the 

Group’s patents on the main 

global markets. To date UFI 

has registered 167 patents 

and utility models. This 

starting point allows UFI to 

collaborate with Convey in 

Internet Intelligence & Protection 

on the main international 

internet sales platforms, 

especially Chinese 

and Turkish ones. 

The battle against counterfeit 

products is not limited 

to fighting the counterfeiter. 

The probability of success 

is increased through the 

collaboration of proxies – e- 

commerce platforms, social 

networks, internet service 

providers or hosting providers 

– that do not want to be 

responsible within the sale of 

fake products. By means of a 

‘take down notice’ backed by 

a claim to intellectual property 

and registered patents, 

the illicit offer is rapidly removed 

and, in the event of 

a repeat offence, the counterfeiter’s 

account may be 

closed permanently. Such 

action is consistent with international 

e-commerce regulations. 

Furthermore, through 

more traditional channels, 

UFI Filters offers a service to 

its own distribution network, 

providing training sessions 

to help customers distinguish 

original products from 

counterfeits – especially 

those products most affected 

by counterfeiting such as the 

“H2O” and “ONE” family and 

high-filtration water filters, 

which are the outcome of exclusive 

UFI technology. 

The action by UFI Filters to 

fight inappropriate use of its 

brands and the violation of 

its patented technologies is 

further strengthened by the 

use of labels attached to the 

product packaging in particularly 

high-risk markets, 

such as the Far East. These 

labels include a QR code and 

are produced using printing 

techniques that make them 

very difficult to copy. 

Luca Betti, Aftermarket 

Business Unit Director 

of the UFI Filters Group, 

comments: “Our partnership 

with Convey is crucial 

to fighting the fake product 

phenomenon at its source; in 

other words, through channels 

like the internet that are 

especially difficult to control. 

This collaboration has 

helped Convey raise awareness 

in the market, showcasing 

the UFI Group as an 

example for a pilot project 

that will include other players 

in the sector. UFI Filters 

also offers immediate technical 

and legal support to its 

own Aftermarket distribution 

network, for instances 

of counterfeiting reported 

by customers. Therefore, to 

put an end to this phenomenon, 

our official distributors 

must always be contacted 

when purchasing products 

that bear the UFI Filters or 

SOFIMA Filter brand.” 

36 Products.indd 1 13/11/2018 12:02

Engine Components 

3 Engine Sealing. 

3 Valves & Guides. 

3 Camshafts. 

3 Rockers & Followers. 

3 Cylinder Heads. 

3 Timing Chain Kits. 

3 Oil & Water Pumps. 

3 Pistons, Rings & Bearings 

3 Fully catalogued - MAM & TecDoc. 

FAI.indd 1 09/11/2018 15:11

people 38 

Ben appoints Steve Nash as Chair 

of its Board of Trustees 

Ben, an independent 

charity and 

dedicated partner 

to the automotive 

industry, providing 

support for life for its 

people and their family dependents, 

has announced 

the appointment of Steve 

Nash as Chair of its Board 

of Trustees. 

Steve has served on Ben’s 

Board since September 

2014 and takes over as 

Chair from Robin Woolcock 

who has held the position 

for four years. Robin, who 

was formerly Managing Director 

of Volkswagen Group 

(UK) Ltd, has been a longstanding 

Board member for 

Ben. He remains a trustee, 

chairing the Board Committee 

that oversees Ben’s 

Health and Wellbeing work. 

As current CEO of the 

IMI, Steve brings a wealth 

of experience in the motor 

industry to his new role as 

Chair: 

Steve has worked in the 

motor industry, in both the 

retail and manufacturing 

sectors, since graduating in 

1977. Steve joined BMW in 

1986 and was a Director of 

the company from 1997, including 

a period as Group 

Aftersales Director, looking 

after the Rover and Land 

Rover brands. 

Steve was Chair of the IMI 

for five years, before becoming 

President in November 

2009. In 2012 he joined the 

IMI as Chief Executive Officer. 

Steve will work closely 

with Zara Ross, Chief Executive, 

to lead the organisation 

and head up its Board 

of Trustees. 

Zara Ross, Chief Executive 

at Ben, said: “We are 

delighted that Steve has 

taken up the role as Ben’s 

Chair. Steve is renowned 

for his strategic leadership, 

experience and depth of 

knowledge of the automotive 

industry, which will be 

invaluable as the sector embarks 

on a period of significant 

change. Steve will play 

a significant role in helping 

Ben progress to the next 

level of its transformation.” 

Nissan Motor GB has announced 

the appointment of Spencer Clayton- 

Jones as network development and 

customer quality director 

Spencer returned to Nissan 

– where he started his automotive 

industry career – 10 

months ago as network strategy 

manager, and starts his new 

role on 1st November. 

“Nissan has established 

and maintains leadership in 

the critical and fast-growing 

crossover and EV market sectors 

however, that success has 

to be matched by a high quality 

customer experience if it is 

to deliver sustainable results,” 

said Spencer. 

“It’s vital to ensure the Nissan 

dealer network continues 

to match the standards of service 

that today’s car buyers expect, 

and demand, and I’m delighted 

to be part of the brand 

at this exciting time.” 

Spencer’s appointment follows 

15 years at Volkswagen 

Group UK, where he worked 

most recently as head of customer 

quality and network development. 

Alex Smith, managing director 

at Nissan Motor GB, said: 

“Spencer’s strong customer 

quality and dealer-focussed 

background is a perfect fit as 

we continue to strengthen our 

business in the UK. 

“Today’s car buyers are fully 

informed before they step foot 

into any of our dealerships, 

which makes it absolutely essential 

that when they do, we 

deliver a first class experience, 

first time, every time. 

Spencer’s role will focus on 

every customer touchpoint 

in order to continue to drive 

quality throughout our dealer 

network and ensure we deliver 

an exceptional experience for 

every Nissan customer.” 

Lisa Brankin is appointed Director, Sales, 

Ford of Britain, effective January 1, 2019 

In her new role, Lisa 

will be responsible for all 

of Ford’s sales distribution 

channels, including the 

Ford dealer network and 

online sales, in the United 

Kingdom. She will continue 

to report to Andy Barratt, 

chairman and managing 

director, Ford of Britain. 

Lisa – currently director, 

Marketing, Ford of Britain, 

a position she has held 

since August 2015 – replaces 

Kevin Griffin who is retiring 

from Ford after more 

than 40 years of service. 

“Lisa has shown great 

leadership as our marketing 

lead in the U.K. over 

the past three years, and I 

know she is the right person 

to take on the challenges 

and opportunities on the 

sales front in what is Ford’s 

largest market in Europe,” 

said Andy Barratt. 

Before becoming the director, 

Marketing, Brankin 

was director, Dealer Operations, 

where she was 

responsible for all sales 

support and dealer representation 

activities in the 

U.K., including the implementation 

of Transit Specialist 

Dealer Centres and 

rolling out the FordStore 

initiative, a network of upgraded, 

new-look dealerships 

where customers can 

experience the full range of 

Ford vehicles and services. 

Lisa joined Ford as a 

graduate trainee and has 

held various roles within 

Ford’s sales and marketing 

function in Britain, Europe 

and at the global level. Her 

replacement as the marketing 

lead in Ford of Britain 

will be announced later. 

38 People.indd 1 09/11/2018 11:31

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