The Garage 303

The

Supporting the Independent Garage and MOT sector

Issue 303

November 2019

OPINION

VIEW FROM

THE TOP

with

Bill Fennell

NEWS

Manifesto calls

for action on fair

digitalisation opportunities

TWENTY FIRST CENTURY TECHNICIANS

THE NEED FOR AN UNDERSTANDING OF SENSORS, COMPONENTS AND OTHER WIZARDRY

BE READY FOR WINTER

WITH PIRELLI

Please visit our all-new website - www.garageandmot.com

1 Front.indd 1 19/11/2019 12:44

VOLKSWAGEN

RECOMMENDS

CASTROL EDGE

CASTROL EDGE WITH FLUID TITANIUM.

STRONGER UNDER PRESSURE.

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Castrol FP.indd 1 18/11/2019 09:35

WELCOME

The


Issue 303

November 2019

Hello

Welcome to this issue of The Garage.

WE’RE going time travelling

into the near future in this

issue, looking at telematics

and at the changing role of

the 21st Century technician.

Let’s start with telematics, whose origins

date back to the 1930s when plans were

being developed for roads to feature inlaid

strips that would ‘talk’ to a car and by guiding

it along the tarmac, take over part of the

driver’s role.

Today it’s certainly way more advanced

than that, and it’s clear that with driverless

car development advancing at a everquickening

pace what’s still in development

will become a reality. But there are many

related technologies such as lane-changing

warning systems that make anti-lock

brakes and traction control look positively

old-fashioned.

These developments mean the independent

garage sector needs to be fully aware

of the technologies used and how those

technologies can be put right when they go

wrong. While much of it is not worthy of going

into immediate panic mode, it’s important

to watch and understand just what’s

happening so that when the time comes independent

garages are fully prepared.

Staying with that thread this also looks

at the skills needed to be a 21st Century

technician. As we’ve seen with telematics

technology is advancing more quickly than

ever before and that means today’s technician

really has to be at the top of their game.

But how much support do they get from

their employers when it comes to training?

Without the necessary skills they won’t be

able to tackle some service and repair tasks

and that in turn reduces the workshop’s

earnings, and once that’s started, there’s

usually only one way that business is going.

The future will demand much from the

independent garage sector, but it also offers

great potential, and it’s the latter we should

be thinking about.

Enjoy the issue!

Richard Barnett, features’ editor

PS. If you agree, disagree or have anything to

add to our comments please email:

stuart.woolley@ppmedia.co.uk

THE UK’s PREMIER

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3 Comment.indd 1 20/11/2019 12:35

Professional

CONTENTS

TOW SHOW 2020

Make a date in

your diary to join

Towby at the

Tow Show in

September 2020!

Wednesday 30 September

and Thursday 1 October 2020

Telford International Centre

A two day spectacular

in everything to do with

vehicle movement.

Free Admission

and Free Parking

See the new world

of lightweight

transporters and

all the ancillary

equipment.

Talk to the experts

about your needs

See you there!

Inside

A look at what’s inside issue 303

News

06. The future of the automotive aftermarket dominates

proceedings at the IAAF’s final industry briefing of 2019

07. MELETT, introduces four new turbochargers.

08. Boston Garage Equipment offers seamless solution for

connected MOT equipment

10. European coalition urges EU legislation by 2020 to ensure a

genuine digital level-playing field for remote access to

in-vehicle data and functions

14. Autoelectro continue to invest in technology

16. ’A View From The Top’ with Bill Fennell, Chief Ombudsman

and Managing Director at The Motor Ombudsman

22. The careful management of cash for a successful business

Feature Twenty First Century Technician

30. The Garage’s Stuart Woolley looks at why todays

mechanics now need a strong understanding of sensors,

components and other wizardry that is contained within vehicles.

Feature Be ready for winter with Pirelli

33. The only thing holding your car to the road is the tyres,

so it’s really important to have the right tyres for the right

occasion

People

38. PCL is continuing its drive to raise brand awareness and

help distributors flourish with the recruitment of Marketing

Executive Ben Spotswood. Motorpoint Appoints Jordan Dean, the

youngest General Manager in it’s history.

Your data

The Garage magazine has been published by Partnership Publishing for over 20 years. It is produced

18 times a year and delivered to over 15,000 industry related readers free of charge.

Your data and privacy is important to us. We would never give this information away or sell it onto

a third party. You would only receive magazines or information from one of Partnership Publishing’s

publications.

However, if you wish to stop receiving The Garage and would like us to erase all of your information

from our databases then email your name, company and address to admin@ppmedia.co.uk

Every care is taken over the accuracy of material in The Garage and MOT Professional but the publishers cannot be held responsible for any errors or omissions.

Views and opinions of contributors to The Garage and MOT Professional are not necessarily those of the publishers who cannot accept responsibility for such contributions.

Letters and articles may be submitted and should be sent to the editor at the address opposite.

PARTNERSHIP PUBLISHING LIMITED 2019

4 Contents.indd 1 19/11/2019 11:02

DIAGNOSTICS

WITH

THE EXPERTS

“

I recently contacted Autologic and spoke to Mickey

Syrota, an OEM-trained MB Master Technician, I explained that

I had a Mercedes S-Class 2001 with a malfunctioning

starter motor. Mickey took me through some checks, one of

which was to check for oil in the ETC module. Thanks to

Mickey’s guidance, I found that the ECU was heavily

contaminated with oil. Mickey’s advice was spot on!

Vinni Babla, Envis Autos

Autologic offers a complete solution: Market leading diagnostic

equipment coupled with expert guidance and full diagnostic support.

It’s a unique combination that enables you to tackle every job with

greater confidence, efficiency and profitability.

“

To learn more about Autologic products

and services contact us today!

sales-uk@OpusIVS.com

01865 870 060

OpusIVS.com

Autologic.indd 1 18/11/2019 09:37

News 06

Future of aftermarket under the

microscope at Industry Briefing

The Independent Automotive

Aftermarket

Federation (IAAF) has

held its final Industry

Briefing of 2019 at

Haynes Motor Museum, with

the future of the automotive

aftermarket very much dominating

proceedings.

The sold-out event featured

presentations from

Donna Shepherd, business

development manager from

HaynesPRO, Quentin Le Hetet

from GiPA UK and, Steve

Carter of Train4Auto Consultancy.

Kicking off proceedings was

IAAF head of membership development

Mike Smallbone,

who updated members on

all the latest industry developments

including Block

Exemption, Type Approval,

Connected Car, forthcoming

EU legislation and, the Your

Car – Your Choice campaign.

Smallbone also outlined

the various IAAF activities

throughout year, with the Federation’s

annual conference

and awards dinner set to take

place on Thursday 5 December

at DoubleTree by Hilton,

Milton Keynes.

Quentin Le Hetet from GiPA

UK then presented “the next

five years of the automotive

aftermarket” looking at the

four major influences on the

market. These include: An

ageing vehicle parc, vehicle

manufacturer (VM) activity,

motorists buying trends and,

vehicle technology. He also

presented on the changing

dynamics for diesel cars and

explored the large potential

that still exists for the automotive

aftermarket with this

vehicle parc.

This was followed by Steve

Carter, who stated that the electric

vehicle revolution was no

longer a possibility but a fact,

demonstrating substantial vehicle

manufacturer activity in

this area and their commitment

away from the internal

combustion engine. In addition

to the rapid increase in

the UK’s electric vehicle charging

infrastructure, Carter also

highlighted that less than five

percent of all technicians are

qualified to work on high voltage

systems seen within electric

vehicles, demonstrating

the potential that exists for the

automotive industry.

The session then finished

at 1pm with lunch, where delegates

had the opportunity to

network and enjoy a trip round

the world-famous Haynes Motor

Museum.

Wendy Williamson, IAAF

chief executive, said: “The

IAAF industry briefings, held

throughout the UK, have given

us the opportunity to take

the Federation’s message and

activity to the membership.

In addition, we are providing

some high value content from

experts in their field, illustrating

why it is important to sign

up early to these events to

avoid disappointment.”

In 2020, IAAF is looking

to hold more Industry Briefing

sessions for car and CV

members, details of which

will be unveiled in the coming

months.

6, 7 News.indd 1 18/11/2019 09:38

Finance for the Independent

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Business Finance

Property Finance

Asset Finance

Cash Flow Finance

0330 223 1261 info@creativefs.co.uk

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and regulated by the FCA. FRN 631176.

FOUR NEW TURBOCHARGERS FROM

MELETT

MELETT, the leading UK

supplier of precision engineered

turbochargers and parts, has

intensified its development of new

products with the introduction of

four new turbochargers.

Highlights of the recent additions

include a new turbocharger for 2.0

Ford C-Max, Focus, Galaxy, Kuga,

Mondeo, S-Max and Volvo C30, S40

and V50 applications. Elsewhere,

another turbocharger covers 1.9

Audi A3, Ford Galaxy, Seat Leon,

Toledo, Alhambra, Skoda Octavia

and, Volkswagen Bora, Golf, Beetle

and Sharan models.

For PSA applications, a new

turbocharger has been released for

2.0 Citroen C4 / C5 models, also

covering Peugeot 207, 307, 308,

407, 508 and 607 applications.

Finally, a brand new turbocharger

has been produced for the Ford

Transit 2.4D.

Engineered in the UK, Melett

turbochargers match the OEM

design and are manufactured to

Melett quality stands. Products are

built, balanced and flow tested in

the UK by the company and offer a

solution where no repair alternative

is available.

Melett’s growing range of OE

quality aftermarket turbochargers

covers over 500 vehicle

applications. Furthermore, the

company’s extensive range of over

600 CHRA (core assembly), covers

more than 4000 applications and

85% of the UK & Ireland vehicle

parc for diesel and petrol passenger

cars and LCV.

With an in-house team of highly

qualified mechanical engineers,

Melett’s turbochargers and parts

are backed by a UK-based customer

support team and are available

from stock.

6, 7 News.indd 2 19/11/2019 09:29

NEWS 08

BOSTON

OFFERS SEAMLESS

SOLUTION FOR CONNECTED

MOT EQUIPMENT

BOSTON Garage

Equipment is currently

the only

manufacturer to

offer MOT connected

equipment all operated

from one computer

station using one software

program.

There are many benefits

of a single solution for MOT

stations and testers. Equipment

is easier to install and

connect to the MOT testing

service (MTS), testing is faster

and simpler, and service

and support is streamlined.

Connected brake testers

regulations were introduced

on 1st October 2019 and

apply to anyone: opening or

reopening an MOT station,

making a change of ownership

to an MOT station,

replacing a current brake

tester or adding an extra test

lane.

Following this the DVSA

has just announced dates

for additional equipment.

Connected decelerometers

will be introduced on 1st

February 2020, connected

emissions equipment are

scheduled for late spring

2020, and connected headlamp

aligners are planned

from summer 2020.

Boston brake testers,

emissions gas analysers,

diesel smoke meters and

decelerometers are already

connected approved. Boston

also states that it has an

electronic headlamp aligner

currently under trial which

will be ready for the summer

2020 introduction date.

To connect equipment to

the MTS, an ‘electronic key’

is required. In a recent MOT

Special Notice, the DVSA

confirmed that the key must

be requested from them by

the station’s Authorised Examiner

(AE) at least 14 calendar

days before the equipment

is due to be installed.

For customers using only

Boston connected equipment

operated from a single

PC, only one key is required

because Boston’s software

solution communicates with

each of their different items

of connected equipment.

This also helps keep things

simple for AEs requesting

the keys.

MOT stations using equipment

from different manufacturers

will require multiple

keys from the DVSA – one

for each item operated using

different software. This scenario

increases the potential

for errors and delays.

Boston director Brad Cal-

cutt comments, “Our aim

in developing our software

solution was to keep it as

simple and as easy-to-use

for our customers as possible.

Our connected equipment

software works in the

background and requires

no action from the tester.

Equipment test results are

always saved and should

connection to the MTS be

disrupted for any reason,

failed uploads are automatically

reattempted in the

background until received.”

In addition to delivering

a seamless customer experience,

Boston connected

equipment comes with a free

website offering test data

and statistics in an easy-toread

format plus a host of

other useful MOT tools for

garage owners or authorised

staff.

8 News.indd 1 18/11/2019 09:39

Guidance

MOT special notice 04-19:

MOT connected equipment

Published 28 September 2019

MOT CONNECTED

EQUIPMENT

One control station

One control software

First-class support

EVERYTHING

CONNECTED

Simple, seamless connectivity for your MOT equipment

Class 4 & 7 Roller

Brake Testers

Emissions Gas

Analysers & Smoke Meters

Decelerometers

Headlamp Aim Testers

(Awaiting DVSA Specifications)

www.bostonequipment.com 0800 085 0620

Boston FP MoT Connected.indd 1 18/11/2019 09:41

NEWS 10

Manifesto calls for action on

fair digitalisation opportunities

European coalition urges EU legislation by 2020 to ensure a genuine

digital level-playing field for remote access to in-vehicle data and functions

The Independent Automotive

Aftermarket Federation

(IAAF) is co-ordinating UK

activity as part of a broader

European-wide coalition that

urges the European Commission

to introduce legislation

that ensures fair remote

access to in-vehicle data and

functional resources.

The coalition of European

federations – representing

parts distributors, independent

garages, insurers, data

publishers, component and

equipment suppliers, tyre

suppliers, emergency breakdown

associations, lease

companies, oil and lubricants

suppliers, consumers

and SME representatives –

argues that a legislative solution

that ensures access will

not only enable innovation

but would also improve customer

choice in the automotive

aftermarket. Moreover,

access to this vehicle data

us essential in allowing for

effective competition within

the market and enabling the

EU to become a front runner

in connected and autonomous

mobility and related

services.

The new manifesto argues

that independent operators

need four key abilities – subject

(where relevant) to the

consent of the driver / owner

of the vehicle – in order to

provide competitive, innovative

services and digital solutions

to their customers.

These abilities are:

Independent and direct real-time

access to in-vehicle

generated data that is not

monitored by vehicle manufacturers,

including those

which are time critical

Bi-directional communication

with the vehicle and its

functions, independent from

the vehicle manufacturer;

Safe, secure and independent

remote interaction with

the driver, using the in-vehicle

human-machine interface

functions (e.g. via the dashboard

or voice commands);

Independent software

running directly in the connected

vehicle using onboard

capabilities to process any

dynamically generated data

as closely as possible to its

source.

However, these would not

be possible with the model

put forward by vehicle

manufacturers, the so-called

‘Extended Vehicle’, which

will channel all future communication

and data access

through the VM’s backend

server. As such, this would

10, 11 News.indd 1 19/11/2019 09:31

11

NEWS

HELLA 2020 WALL

CALENDAR GIVE AWAY

prevent all other service

providers ‘around the car’

from offering competing services

to consumers, as only a

small part of the vehicle generated

data will be shared

with independent service

providers, compared to the

data available to the VM.

In two recent Resolutions,

the European Parliament

called on the European

Commission to take (legislative)

action to ensure fair,

secure, real time and technology

neutral access to invehicle

data for some third

part entries.

From a UK perspective and

its withdrawal from the EU,

it is still vital that the UK position

is taken into consideration

and the new manifesto

reaffirms the call for a European

legislative solution

by 2020 to ensure effective

remote access to in-vehicle

data and functional resources,

which will guarantee

competition, innovation, and

free consumer choice.


chief executive said: “We call

on European and national

policymakers to present a

robust legislative proposal

by 2020. By doing so, EU

Member States would ensure

a competitive services

environment and become

the leader in connected and

autonomous mobility and

related services, while at

the same time safeguarding

its SME-friendly, social and

green market economy and

benefits to consumers.

“The ability to unleash the

innovative and competitive

potential of the automotive

servicing industry and mobility

providers for their services

‘around the car’, must

be allowed to continue in the

future. We feel it will be detrimental

to motorists if the

vehicle manufacturers are

able to have a monopoly on

access to the vehicle’s data/

functions and legislation

is needed to ensure a level

playing field.”

The IAAF, coordinating UK

activity, will continue to play

a crucial role in the coming

year on discussions around

access to in-vehicle data and

resources.

WORKSHOPS CAN CLAIM

THEIR FREE CALENDAR NOW

IN time for the New Year, HELLA has

released the 2020 edition of its everpopular

workshop calendar. This version

features images of a variety of workshops

from around the globe, all of which rely on

HELLA’s original equipment (OE) products to build

their reputation for excellence.

Available while stocks last and completely freeof-charge,

a 2020 calendar can be claimed by

simply signing up at: www.hella.com/techworld/uk/

Services/Hella-Workshop-Calendar-2020-49672/

and it will be delivered directly to the workshop.

Utilising a practical spiral binding, the calendar

features two hangers, making it easy to hang in a

prominent position in the workshop.

Helen Goldingay, senior head of marketing

and communications at HELLA said: “This is the

second year we’ve produced these calendars due to

their popularity with workshops.

“To reinforce our German heritage, the days of

the week, as well as the calendar month, are in

both German and English, so we’re even helping

technicians with basic German! In common with

many of the premium quality products in the OE

HELLA range, they’ve also been designed, printed

and produced in Germany, to exacting standards.”

MOT Wallets from

£178/1000

www.motwallets.co.uk 0800 097 5254

sales@kpsprinters.co.uk

For more information about any of the OE quality

products available from HELLA, please call

customer services on: 01295 662400 or email hella.

sales@hella.com

10, 11 News.indd 2 19/11/2019 09:31

NEWS 12

Autologic

Diagnostics,

Drew

Technologies

and Bluelink

Diagnostic

Solutions Unite

to become Opus

IVS

On Monday November

4th 2019 Autologic

Diagnostics, Drew

Technologies, and

Bluelink Diagnostic

Solutions united as one

business called Opus

IVS within the Intelligent

Vehicle Support (IVS)

division of Opus Group

AB (publ).

Opus welcomed

Autologic into the

intelligent vehicle support

unit in 2017 as one

of several specialised

businesses that combine

their strengths by

providing highly effective

solutions that offer

innovative technologies

and operational

excellence.

Opus IVS President

commented “In a short

time, we have brought

these leading companies

together within Opus

IVS and leveraged the

technology from over 30

patents we have pending

to help technicians repair

complex, modern vehicles.

Rebranding as Opus IVS

is the next logical step in

our companies’ evolution

allowing us to deliver even

more advancements to the

market under one unified

identity that emphasizes

our strengths in

innovation and diagnostic

support,”

Lookers creates new

jobs in Birmingham

LOOKERS creates

new jobs in Birmingham

as part of

growing focus on aftersales

customers

Motor retailer Lookers is

expanding its parts and distributions

operations after

opening a brand-new bespoke

facility in Aston, Birmingham.

The new centre, which is

headed up by the group’s

Vauxhall division, is based

at an existing unit at Holford

Industrial Estate and,

following the installation of

a mezzanine floor, provides

35,000 sq ft of storage space

and room for 27,000 part

lines.

The facility represents a

£3m investment and houses

an accounts department, call

centre and office space, with

32 new jobs already created

and over 50 staff expected to

be employed there by next

year.

The investment represents

a shift in focus for Lookers

Vauxhall in the Birmingham

area, following its decision to

close its dealership in Yardley

last year.

In fact, the new site was

able to attract back some

of the talent that Lookers

Vauxhall lost as a result of

the Yardley closure. Lookers

feels that Birmingham is perfectly

placed to benefit from

AUTOPOINT IS THRIVING AS

PART OF THE EUROREPAR

CAR SERVICE NETWORK.

AUTOPOINT were proud to become a

Eurorepar Car Service centre in January.

Autopoint is an established, family-run

business in Northampton, providing quality

servicing, repairs and MOTs for the past 33

years.

Martin Manns from Autopoint says, “Being

part of a proven European network gives us

an even firmer foundation to provide our

customers with the sort of helpful and reliable

local service that we’ve built our business on.

Together we’ll continue to go from strength to

strength.”

Drive your business forward today. Visit

eurorepar.co.uk to find out more.

Vauxhall owner PSA’s new

‘hub-and-spoke’ distribution

model due to its central location.

The centre stocks everything

from spark plugs to car

doors, with genuine parts

from Peugeot, Citroen, DS,

Saab and Vauxhall to name

just a few. It also stocks

a broad range of Original

Equipment Manufacturer

(OEM) All-Makes parts from

brands such as Bosch, LUK

and Delphi.

As well as benefitting the

motor trade across the West-

Midlands region, the team

at the new site now believe

that its success could lead to

more parts and distribution

centres being set up in the

North by PSA.

Steve Randle, Parts Manager

at the site, said: “We are

very excited to have opened

this facility, which is already

proving popular among the

area’s motor trade community

and far beyond. No one

currently has the same offering

that we have, with a huge

range of parts for use in most

models. I look forward to

growing our distribution further

over the coming years”.

Simon Watts, Sales Manager,

at the centre, said: “As

well as providing a fantastic

resource for the local economy,

we are also pleased to be

creating new jobs in the Birmingham

area. It’s also great

to see some familiar faces

from Vauxhall Yardley who

have brought us their wealth

of experience and product

knowledge.”

12 News.indd 1 18/11/2019 09:42

13 News

Launch unveils new PRO 4 diagnostics tool

Intelligent automotive

diagnostics tool arrives in UK

Launch UK has unveiled

the new X-431 Euro PRO

4, a brand new advanced

automotive diagnostics tool.

Based on the Android

operating system, the new 1.4

GHz Quad-Core product excels in

automotive fault diagnosis and offers

wider vehicle coverage, powerful

functions and accurate test data.

Supporting American, Asian and

European passenger car and light

commercial vehicles, the PRO 4 comes

complete with a protective case and

docking station, ideal for storage of

product, connectors and printer. The

product also comes with a two year

warranty and two years’ worth of free

software updates.

Key features of the PRO 4 include:

Manufacturer reset and service

functions, service light / oil reset, OBD

II functionality, live data graphing and,

the ability to save, share and print

report sheets.

Additional functions enable

technicians to carry out the following:

Automatic VIN recognition, new battery

registration, ABS brake bleeding, DPF

checks / regenerations, tyre pressure

monitoring, module programming and

recoding and, key coding / matching.

The PRO 4 boasts WiFi and

bluetooth connectivity meaning

monthly software updates are done at

the touch of a button. Battery capacity

stands at 7000 mAh and usage time is

eight hours on a full charge. The 10.1

inch screen tool includes 2GB of RAM

and a 5.0 mega pixel rear camera.

The PRO 4 has been developed in

conjunction with independent garages

across the globe and is one of the most

intelligent diagnostic tools available on

the market.

Loads of parts for vans.

As online trade continues to increase, so does the

number of vans on our roads - so Schaeffler offers a huge

range of simple, reliable and speedy to fit LuK, INA and

FAG repair solutions for light commercial vehicles.

We are a technical partner and trusted supplier of

components and systems for original fitment by the

world’s leading vehicle producers. We also deliver these

same parts to the independent aftermarket, so you

know our parts will fit first time - every time.

www.repxpert.co.uk | www.schaeffler.co.uk/aftermarket

DELIVERING

QUALITY.

12, 13 News.indd 2 19/11/2019 14:11

NEWS 14

AUTOELECTRO CONTINUE TO

INVEST IN TECHNOLOGY

AS renowned market

leaders of new support their customers and

able Autoelectro to further

to range part number

development nical understanding of the

the installer with better tech-

for starter motors latest units.

and alternators Autoelectro

are delighted to announce a

significant further investment

in test equipment with the arrival

of a new test bench from

Motoplat CV, one of Europe’s

leading manufacturers and

suppliers of starter motor

and alternator test benches.

This new bench ensures

that Autoelectro have the best

equipped research and test

facility in the UK for starter

motors and alternators. Not

only does this enable them to

increase their extensive range

and introduce later technology

units to market quicker,

but they also lead the market

for starter motors and

alternator technical support

either via their website or by

calling their technical team.

This new test bench will en-

With recent range additions

for Peugeot / Citroen eHDI,

Nissan Qashqai, BMW 320e

and Peugeot 5008 HYbrid4

all of which use a reversible

alternator to start the engine

on stop start plus the latter

runs a 415v mild hybrid output,

the technology that we

are seeing from the vehicle

manufacturer is rapidly advancing.

With more than 33

years’ experience and continuous

reinvestment in test

equipment, range development

and stock Autoelectro

are committed to this type of

capital investment to maintain

their recognised market

leading position for range

coverage and range additions.

Motoplat CV have a long

history in test equipment and

today supply test benches to

original equipment vehicle

manufacturers for end of line

testing so are proven as experts

in their field. Motoplat

have consulted with Autoelectro

to understand the technical

challenges the market

faces in this product sector

and as a result Autoelectro

are taking ownership of one

of the first three benches released

worldwide, bespoke to

their specification.

With the best range, stock,

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14, 15 News.indd 1 19/11/2019 11:01

15 NEWS

In Town Automotive apprentice honoured

at prestigious local business awards

IN TOWN AUTOMOTIVE

– one of the largest independently

owned vehicle

servicing and repairs

garages in Northampton

– is incredibly proud to announce

that apprentice Lewis

Cleveley has been named

as ‘Apprentice of the Year’ at

the recent SME Northamptonshire

Business Awards.

Nominated by In Town

Automotive’s Kimberley

Dorr, Lewis is considered to

be a credit to the business,

having recently received a

distinction and consistently

high pass marks throughout

his apprenticeship to-date.

Since joining the garage

through the Bosch apprenticeship

training programme

back in July 2018, Lewis

has thrown himself into his

work and is “always so keen

to learn”, according to Kimberley.

Lewis took to the stage

to receive his prize at the

Grand Celebration: a black

tie evening event which is

hailed as the ‘pinnacle’ of the

awards process, held at the

Royal & Derngate theatre in

Northampton.

The SME Northamptonshire

Business Awards says

that its aim is ‘to raise the

profile of industrious, hardworking

and enterprising

SME’s working across the

county of Northamptonshire’.

With 22 category options,

any successful business in

Northampton is eligible to

enter providing they employ

250 staff or less.

Commenting on the accolade,

Terry Dorney, Director

at In Town Automotive, said:

“Since he came on board,

Lewis has been a huge asset

to the garage and we’re

absolutely delighted that his

dedication and progress has

been recognised in this way.

“It’s a fantastic start to

what is sure to be an illustrious

career in the industry.”

MORE INSIDE.

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Time is money for your customers, and they can save on

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14, 15 News.indd 2 18/11/2019 09:51

opinion 16

View from the top

At the beginning

of November, we

celebrated three

years as the Ombudsman

for the

car industry. With more

and more people becoming

aware of us during this period,

our alternative dispute

resolution (ADR) service has

continued to see an increasing

level of demand, particularly

amongst consumers. In

fact, by the end of September

2019, we had already taken

close to 44,000 calls and received

over 26,000 e-mails

solely in relation to our four

Codes of Practice. This is not

forgetting the several thousand

requests for information

from both motorists and

businesses that we have also

answered since January.

As we have seen in previous

years, the large majority

of complaints that we have

adjudicated on, come from

vehicle sales and servicing

and repair. In terms of

important sales issues, the

quality of the car at and after

handover has once again

proved to be a major bugbear

for motorists. This is

followed by issues with the

aftersales service, with disputes

ranging from a lack

of contact from garages, to

no assistance being offered

when something went wrong.

The biggest proportion of

breaches to our Service

and Repair Code

so far in 2019, have

related to the quality

of the work provided

during either

ad hoc or routine

maintenance, the

overall booking in

process and damage

to a car whilst

in the care of a

garage.

Bill Fennell, Chief Ombudsman

and Managing Director at The Motor

Ombudsman, the automotive dispute

resolution provider, looks back at some of

the key highlights of the year so far, and

what we might expect in 2020

To ensure we continue to

provide a fast and efficient

service to the garages that

are accredited to The Motor

Ombudsman, and deliver

case outcomes that are fair,

independent and impartial

to consumers as quickly as

possible, we have invested

heavily in both our workforce

and I.T. infrastructure

in 2019. The Motor Ombudsman’s

headcount has

more than doubled in our

Customer Service department,

we have introduced

a new department of Case

Investigators, and increased

the size of our initial Contact

Handling and Adjudication

teams. We have also

adopted new back office and

telephony systems, and have

approved expenditure for

additional system upgrades

in 2020.

The wider industry in

which we operate has also

changed significantly this

year, with motorists now

considering more ecofriendly

models when choosing

what to have for their

next car. This is particularly

visible in the new car market

with electric vehicle (EV)

sales being on a real charge

in 2019, as the environmental

agenda gains increasing

publicity. In just the first

nine months of this year,

over 25,000 new EVs were

registered, a 122% increase

compared to 2018. Having

more EVs on UK roads may

well bring new types of cases

to The Motor Ombudsman.

For example, it has already

been reported in the media

that some of the very earliest

electric cars are now losing

their ability to fully charge

the battery packs. Therefore,

we may see this creating a

new source of complaints as

we go forward, and we have

already had cases where

EVs has been bought, but

the range has proved unsuitable

for the needs of the

customers once they had hit

the road.

Also, the rise in EV sales

is now, more than ever, placing

even greater pressure on

garages to be able to handle

zero emission models in

their workshops. From the

businesses that we have

been speaking to during the

past few months, as part of

our online “TMO Talks To”

series, technicians are now

going on specialist training

courses to learn the necessary

skills. Similarly, money

is also being spent on diagnostic

equipment to stay

ahead of the competition

and to be prepared for the

added volume of batterypowered

cars coming for a

service or MOT.

Last but not least, 2020

will be significant, as the

start of a new decade will

see the five-year anniversary

of the arrival of the Consumer

Rights Act 2015 and

Alternative Dispute Resolution

for Consumer Disputes

2015 Regulations. These lie

at the very heart of what we

do and are currently under

review by the Department

for Business, Energy and

Industrial Strategy (BEIS),

with recommendations going

forward to Government

at some point in 2020.

Just as we forecast this

time last year, 2019 has

proved to be yet another

important period for our organisation,

and the next one

will no doubt bring another

12 months of change and exciting

developments in what

remains a fast-paced automotive

sector.

16 Opinion.indd 1 18/11/2019 09:55

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Palmer Hargreaves.indd 1 28/08/2019 15:04

NEWS 18

LUCAS AUTHENTIC

CLASSIC RANGE

DEBUTS AT UK CLASSIC MOTOR SHOW

ICONIC BRITISH

automotive brand, Lucas,

used the UK Classic

Motor Show at the

NEC, 8-10th November

(Hall 2 Stand 670) as

a platform to debut

its latest offering: the

Lucas Authentic Classic

Range. Presented in red

and black packaging -

evocative of the original

period parts with the

lion and flambeau logo

- at launch, the programme will focus

on parts for classic Land Rover and

Jaguar cars as well as motorcycles,

with part reference cross over into

other marques such as: Rolls Royce,

Aston Martin, Standard Triumph, and

others.

Initially comprising electrical &

lighting components and vehicle

accessories, in 2020 the range will

expand to include other

products for classic vehicles.

Available immediately in

the UK, the Lucas Authentic

Classic Range will be rolled

out across all key markets

which have a representative

population of British classic

vehicles.

The range will be taken to

market by three dedicated

trading partners: SNG

Barratt (Jaguar & other

four wheel marques

excluding Land Rover); Britpart

(Border Holdings – Land Rover) and

Wassell (classic British motorcycles)

are all well-known experts in their

fields. They will adhere to the most

stringent testing and quality processes

to offer a bespoke range meeting the

requirements of even the most exacting

automotive purist.

Head of the Lucas Programme, Tim

Ward said: “It was exciting to introduce

the Lucas Authentic Classic Range

to the brand’s many fans at the UK’s

biggest gathering of enthusiasts, the

Classic Motor Show. Unequivocally

British, Lucas is the oldest continually

trading automotive brand in the world

and for 145 years has been at the

forefront of global manufacture and

supply for both OE and aftermarket.

Leveraging on this, the new range

marries the best of the old with the

best of the new.”

With dedicated focus and unique

identity in red and black packaging,

the range encompasses the OE

heritage and pedigree of Lucas. It

adheres to the OE specification,

follows original drawings where

possible and combines this with

modern manufacturing techniques

and stringent testing procedures to

produce parts for the automotive

purist.

Bowmonk & Tapley have for decades been the most

recognised and trusted names in portable brake testers.

The Bowmonk BrakeCheck is the electronic version that carries

on from that pedigree.

BrakeCheck is DVSA approved for all classes of vehicle

and it records braking efficiency and percentage of braking

imbalance.

• Portable & easy to use

• No connections to vehicle required

• DVSA approved for all classes of vehicle

• Print results to optional portable wireless printer

• Download results to PC (optional software required)

• Approved for 6-weekly checks

• Approved for quarterly brake test requirements

• Records braking efficiency and percentage of braking imbalance

Bowmonk Ltd, Diamond Road, Norwich, NR6 6AW T: +44 (0)1603 485 153 E: info@bowmonk.com www.bowmonk.com

18, 19 News.indd 1 22/11/2019 13:32

19 NEWS

NCD UK signs up to IAAF

membership

NATIONWIDE

Clutch Distributors

(NCD) UK

Ltd has become

the latest automotive

aftermarket company

to join Independent

Automotive Aftermarket

Federation (IAAF).

The clutch and automotive

parts distributor is a family

run business, founded in

2004. Initially specialising

as a mail order supplier of

clutch products for passenger

car and light commercial

vehicles, the business

has grown steadily, building

up a reputation for excellent

customer service on both

branded and own brand

clutch components. The

company employs 15 people

and operates from three

warehouses in the Blackpool

business park.

Joining IAAF is part of the

NCD UK long term growth

strategy as managing director

John Fisher explains:

“We want to promote the

positive contribution professional

“distance sellers”

make to the aftermarket.

The IAAF is the voice of the

automotive aftermarket and

they are very effective across

a number of fronts – it is

only right that we support

them in their fight to champion

the independent aftermarket.”

As part of IAAF membership,

NCD UK will gain access

to a wide range of benefits

including a range of

lifestyle protection plans,

ADR cover and HR Manager

Lite, a new, free service designed

to assist employers

with legal matters relating

to Employment Law, HR,

Health & Safety and Data

Protection. There is also the

opportunity for the company

to attend the IAAF Annual

Conference and Awards Dinner

plus become actively involved

in the many network

meetings held across the

year.


chief executive, said: “We

welcome Nationwide Clutch

Distributors into membership

and look forward to

them playing an active role

in supporting IAAF’s work

across many fronts. We have

a growing membership of

distance and e-commerce

sellers as the automotive

aftermarket continues to

embrace emerging technologies

available to them. As a

result, technology will be the

central theme of our upcoming

conference in December.”

AS-235SB

3.5T TWO POST LIFT

AS-6240TA

4T TWO POST LIFT

AS-6150A

5T TWO POST LIFT

AS-7530D

MOBILE SCISSOR LIFT

AS-7430H LOW ENTRY

FULL RISE SCISSOR

£950 +VAT £1,299 +VAT £2,050 +VAT £1,299 +VAT £2,095 +VAT

AS-6745P

4.2T FOUR POST LIFT

AS-8240TP

4T SCISSOR LIFT

AS-7251

SINGLE POST LIFT

AS-24SA

TYRE MACHINE

AS-B24

WHEEL BALANCER

£2,350 +VAT £4,060 +VAT £1,800 +VAT £580 +VAT £545 +VAT

This is a small sample of our huge range of garage

equipment, always in stock and ready for immediate

despatch. Visit the website for our full range...

EST

1972

Automotech

Services Ltd

www.automotechservices.co.uk Tel: 01889 579945

18, 19 News.indd 2 18/11/2019 09:58

MIG

WELDERS

Quality machines

from Britain’s leading

supplier. Heavy Duty

Delivering High Performance

MODEL MIN-MAX AMPS EXC.VAT INC.VAT

PRO90 24-90 £194.99 £233.99

110E 30-100 £229.98 £275.98

135TE Turbo 30-130 £249.98 £299.98

151TE Turbo 30-150 £289.00 £346.80

175TECM Turbo 30-170 £449.00 £538.80

205TE Turbo 30-185 £489.00 £586.80

INDUSTRIAL

MIG230TEC 30/210 £589.00 £706.80

MIG255TEC 30/250 £899.00 £1078.80

MIG270TE 30/260 £749.00 £898.80

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EA165 65-160 £72.99 £87.59

160N 40-150 £76.99 £92.39

EA200 60-200 £99.98 £119.98

190N 50-185 £104.99 £125.99

235TEN# 40-210 £159.98 £191.98

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Full range includes fl oor

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& fi lters also available separately

CXR5R

from only £119.00 exc.VAT

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AXLE STANDS

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Stands come & STANDS

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32 .99 STANDS FROM ONLY

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39 .59 INC.VAT

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& 6" drystone

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DIA. EXC.VAT INC.VAT

CBG6RP DIY 150mm £32.99 £39.59

CBG6RZ PRO 150mm £42.99 £51.59

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49 .98 EXC.VAT

CBG6SB# PRO 150mm £56.99 £68.39

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Fully enclosed and sound

CBG6RWC HD 150mm £59.98 £71.98

59 .98 INC.VAT

insulated Auto on/off

CBG8W* (wet) HD 150/200mm £58.99 £70.79

pressure control

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998 .00 EXC.VAT

CES680F

£

SOCKET SETS

#was £3234.00 inc. VAT 1197 .60 INC.VAT

Top quality chrome

EXC. INC.

AIR EXC. INC.

PRO360

vanadium steel.

MODEL CAPACITY VAT VAT

MODEL DISP. MOTOR VAT VAT 18 Sockets 8-32mm

CES340 340kg £49.98 £59.98

SSE15C100N CES450 450kg £64.99 £77.99

storage

NEW 14CFM 3HP £998.00 £1197.60 Reversible ratchet

SSE25C270N NEW 23CFM 5.5HP £1699.00 £2038.80

CES560 560kg £79.98 £95.98

SSE36C270N NEW 30CFM 7.5HP £1798.00 £2157.60

Comfort grip handle

CES680F* 680kg £99.98 £119.98

ONLY

SSE46C270# 40CFM 10HP £2499.00 £2998.00 £

26 .99 LIFETIME

EX.VAT

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CORDED IMPACT 32 .39 INC.VAT

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WRENCHES

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HUGE RANGE OF

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CEW1100

AND SOCKET SETS

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46 .99 FROM ONLY 5" Extension

ACTIVATED

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Activates instantly when

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EN379 Suitable for arc,

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219 .98 EX.VAT

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263 .98 INC.VAT

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151EN 30-150 £219.98 £263.98

130EN 30-130 £239.98 £287.98

160EN 30-150 £279.98 £335.98

ARC / TIG

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Effi cient inverter

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129 .98 EX.VAT

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155 .98 INC.VAT

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MMA80 NEW 20-80A 1.6-2.5 £98.00 £117.60

MMA140 20A-140A 1.6-3.2 £119.00 £142.80

AT133 10A-130A 2.5/3.2 £129.98 £155.98

AT162 10A-160A 2.5/3.2/4.0 £149.98 £179.98

MMA200 20A-200A 1.6-4 £159.00 £190.80

AT135 10A-130A 2.5/3.2 £169.98 £203.98

AT165 10A-160A 2.5/3.2/4.0 £199.98 £239.98

HEADER

EXC.VAT

£

56 .39 INC.VAT

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£

94 .99 EX.VAT

£

113 .99 INC.VAT

LIFTING

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CTJ1250AB 1.25T £94.99 £113.99

CTJ1800A 1.8T £159.98 £191.98

CTJ2500QLG* 2.5T £149.98 £179.98

29152LH

GRINDERS

£

59 .98 bar 1 /2" -

EXC.VAT

INC 17, 19,

21, 22MM

710

£

71 3 /8" adaptor

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SOCKETS Nm

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& CASE

25 .99 EX.VAT

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31 .19 INC.VAT

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CEW1000 1 /2" 1000W 450Nm £59.98 £71.98

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197 .99 INC.VAT

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reverse gears £

114 .99 CFC1000LR 1 ton £219.00 £262.80

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137 .99 INC.VAT

CIR18LIC

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CIR18LIC 2x 2.0Ah Li-Ion £114.99 £137.99

CIR18LI 2x 4.0Ah Li-Ion £169.98 £203.98

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CFC100

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399 .00 EXC.VAT

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478 .80 INC.VAT

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CXR100 37.1 10 – £2799.00 £3358.80

CXR100R 37.1 10 270ltr £2998.00 £3597.60

CXR5RD* 17.1 5.5 200ltr £3098.00 £3717.60

CXR15 53 15 – £3299.00 £3958.80

CXR15R 53 15 270ltr £3598.00 £4317.60

CXR20 65.3 20 – £3499.00 £4198.80

CXR100DR* 37.1 10 270ltr £3699.00 £4438.80

CXR20R 65.3 20 500ltr £3989.00 £4786.80

CXR15RD* 53 15 270ltr £4199.00 £5038.80

CXR20RD* 65.3 20 500ltr £4598.00 £5517.60

CXR30 106 30 – £5650.00 £6780.00

CXR40 148.3 40 – £6995.00 £8394.00

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CTJ2GLS

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FROM ONLY CTJ2GLS 2 £179.98 £215.98

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CAX-3TBC 3 300-430mm £23.99 £28.79

CAX6TP 6 333-500mm £29.98 £35.98

CAX-6TBC 6 400-615mm £34.99 £41.99

CAX3TA* 3 295-395mm £49.98 £59.98

CAX10TP# 10 450-750mm £86.99 £104.39

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CTJ3000G

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CTJ2L Long 2 £29.98 £35.98

CTJ2000LPB DIY Low Profile 2 £33.99 £40.79

CTJ2250Q Quick Lift 2.25 £34.99 £41.99

CTJ2250LP* Low Profile 2.25 £39.98 £47.98

CTJ3000GB Pro Garage 3 £79.98 £95.98

CTJ3000QLB Quick Lift 3 £86.99 £104.39

CTJ3QLG Pro Instant Lift 3 £97.99 £117.59

CTJ3000G Pro Garage 3 £99.98 £119.98

CTJ2QLP Low Quick Lift 2 £114.99 £137.99

CTJ1500QULP Ultra Low Quick Lift1.5 £156.99 £188.39

*CTJ2250LP has a 2.25 tonne capacity, has a

low entry of only 80mm and includes 2 sockets

INDUSTRIAL AIR

COMPRESSORS

Top quality belt driven air compressors for

industrial & commercial users inc; garages,

factories, workshops and farms. 10 bar/150psi

max working pressure

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13 .99 †V-Twin *230V

AIR

DISP. MOTOR AIR EXC. INC

MODEL cfm (HP) RECEIVER VAT .VAT

XEV11/100(OL)†* 9 2 100ltr £399.00 £478.80

XEV16/100†* 14 3 100ltr £425.00 £510.00

XEV16/150†* 14 3 150ltr £459.00 £550.80

XEV16/200(OL)†* 14 3 200ltr £525.00 £630.00

XEV16/150(400V)† 14 3 150ltr £535.00 £642.00

XE18/200 (OL)* 18 4 200ltr £579.00 £694.80

XET19/200 (OL)* 18 4 200ltr £619.00 £742.80

XEV26/200† 23 5.5 200ltr £739.00 £886.80

XE37/270 (OL)* 36 2x 4 270ltr £1169.00 £1402.80

16/510*

16/1010*

3 HP 14.5 50ltr £209.00 £250.80

3 HP 14.5 100ltr £259.98 £311.98

TURBO AIR COMPRESSORS

NEW

*Includes Air Receiver and Dryer

FROM ONLY

£

89 .98 EXC.VAT

£

107 .98 INC.VAT

Superb

range ideal for

* ’V’ Twin Pump 8/260 DIY, hobby & semi

-professional use

MODEL MOTOR CFM TANK EXC.VAT INC.VAT

8/260 NEW 2HP 7.5 24ltr £89.98 £107.98

7/250 2 HP 7 24ltr £94.99 £113.99

11/260 NEW 2.5HP 9.5 24ltr £109.98 £131.98

8/550 NEW 2HP 7.5 50ltr £119.98 £143.98

11/550 NEW 2.5HP 9.5 50ltr £139.98 £167.98

DRILL PRESSES

Range of precision

bench & fl oor presses

for enthusiast,

engineering &

industrial CDP152B

applications

FROM ONLY

£

69 .98 EXC.VAT

£

83 .98 INC.VAT

PRO 7" SANDER/

POLISHER

B = Bench

mounted

F = Floor

standing

MOTOR (W) EXC. INC.

MODEL SPEEDS VAT VAT

CDP5EB 350 / 5 £69.98 £83.98

CDP102B 350 / 5 £79.98 £95.98

CDP152B 450 / 12 £149.98 £179.98

CDP202B 450 / 16 £189.00 £226.80

CDP10B 370 / 12 £199.98 £239.98

CDP352F 550 / 16 £229.00 £274.80

CDP452B 550 / 16 £239.00 £286.80

CDP502F 1100 / 12 £549.00 £658.80

HYDRAULIC

BOTTLE

JACKS

FROM HEADER ONLY

£

9 .98 EXC.VAT

£

11 FOOTER

.98 INC.VAT

£

69 .98 EX.VAT

£

83 .98 INC.VAT

CP185

Includes hook

& loop backing

pad and hook

& loop wool

polishing bonnet.

1200W

motor

JACK

HEIGHT EXC. INC.

MODEL CAP. (mm) VAT VAT

CBJ2B 2 148-276 £9.98 £11.98

CBJ3B 3 180-350 £14.99 £17.99

CBJ5B 5 185-355 £17.99 £21.59

CBJ8B 8 190-365 £19.98 £23.98

CBJ10B 10 195-375 £24.99 £29.99

CBJ12B 12 200-380 £27.99 £33.59

CBJ15B 15 205-390 £29.98 £35.98

CBJ20B 20 217-407 £38.99 £46.79

CBJ30B 30 230-370 £59.99 £71.99

29152 (63) GARAGE (full) LH.indd 1 11/11/2019 14:50

MachineMart LH.indd 1 18/11/2019 09:59

JUMP

STARTS

Provides essential home, garage

and roadside assistance

Integral work light FROM ONLY

910/JS1100C include EX.VAT

air compressor £

Long life battery 77 .99 INC.VAT

STARTING PEAK EXC. INC.

MODEL BOOST AMPS VAT VAT

900 400 900 £64.99 £77.99

JS1100 500 1100 £69.98 £83.98

910 400 900 £72.99 £87.59

JS1100C 500 1100 £79.98 £95.98

4000 700 1500 £139.98 £167.98

JS12/24 1000 2000 £159.98 £191.98

JS12/24Li 600 1200 £179.98 £215.98

BEST

SELLER

EXTRA

LONG

1m

LEADS

EASY TO USE WEBSITE

21,000

PRODUCTS ONLINE!

NOW OVER

£

64 .99 Heavy duty steel construction

For hard-to-find,

specialist items

visit the

section on

machinemart.co.uk

FREE

Over

508

PAGE

CATALOGUE

760

PRICE CUTS &

NEW PRODUCTS

GET

YOUR

FREE

COPY

NOW!

• IN-STORE

• ONLINE

• PHONE

0844 880 1265

BC210C

TURBO FAN GAS

ELECTRIC HEATERS

GARAGES/WORKSHOPS

BATTERY

Offering low cost, HEATERS

FROM ONLY

FROM HEADER ONLY

IDEAL ALL-WEATHER

£

efficient heating

CHARGERS/

BEST £

49 .98 229 .00 EXC.VAT

EXC.VAT

PROTECTION

ENGINE

DUAL

SELLER £

59 .98

£

274 FOOTER

.80

INC.VAT

INC.VAT

STARTERS

VOLTAGE

230&

Ammeter Multi-position

FROM ONLY

charge regulator

£

79 .98

DEVIL

110

EXC.VAT

7003

Overload protection

VOLT

FROM ONLY

£ PROPANE

on charging cycle £

64 .99

IN STOCK 95 .98 INC.VAT GAS FIRED

EX.VAT

FROM £226.80

*was £191.98 inc. VAT £

77 .99

MAX EXC. INC.

#was £286.80 inc. VAT

INC.VAT

MODEL OUTPUT KW VAT VAT

MODEL MAX AMPS

Little Devil II 10.3 £79.98 £95.98

DEVIL 6003

CHARGE/BOOST EXC.VAT INC.VAT Devil 700 15 £99.98 £119.98

BRIGHT WHITE LENGTH

BC130C 15/120 £64.99 £77.99 Devil 900 24.9 £139.98 £167.98 MODEL VOLTAGE HEAT EXC.VAT INC.VAT

INTERIOR UP TO 24'

BC190 38/180 £94.99 £113.99 Devil 1600 36.6 £169.98 £203.98

OUTPUT KW

BC210C 25/200 £119.98 £143.98 Devil 2100 49.8 £259.00 £310.80 DEVIL 6003 230V 1.5-3 £49.98 £59.98

Ideal for use as a

BC410E 35/400 £139.98 £167.98 Devil 4000 131 £429.00 £514.80 DEVIL 7003 230V 3 £59.98 £71.98

garage/workshop

WBC180 35/180 £139.98 £167.98

DEVIL 6005 400V 2.5-5 £69.98 £83.98

Extra tough triple layer

WBC240* 45/240 £154.98 £185.98

HYDRAULIC

DEVIL 7005 400V 5 £84.99 £101.99

weatherproof cover Heavy

BC205N 30/200 £179.98 £215.98

DEVIL 6009 400V 4.5-9 £109.00 £130.80

duty powder coated steel

MOTORCYCLE LIFT

WBC400 60/350 £199.00 £238.80

DEVIL 6015 400V 5-10-15 £169.00 £202.80

tubing Ratchet tight

£

BC520P# 50/510 £219.00 £262.80

399 .00 EXC.VAT DEVIL 7015 400V 15 £199.98 £239.98

tensioning

ZIP CLOSE DOOR

£

478 .80

*was £346.80 inc. VAT

INC.VAT

INTELLIGENT

DIESEL/PARAFFIN

AUTOMATIC

HEATERS

MODEL SIZE (LxWxH) EXC.VAT INC.VAT

FROM HEADER ONLY

FROM ONLY

CIG81015 4.5 x 3 x 2.4M £229.00 £274.80

CHARGER /

£ £

24 .99 189 .00 EXC.VAT

CIG81020* 6.1 x 3 x 2.4M £279.00 £334.80

EXC.VAT

MAINTAINERS

£ £

29 FOOTER

.99

CIG81216 4.8 x 3.7 x 2.5M £279.00 £334.80

226 .80 INC.VAT

INC.VAT

Keep

CIG81220 6.1 x 3.7 x 2.5M £349.00 £418.80

batteries

CML3 Ideal for fast

CIG81224 7.3 x 3.7 x 2.5M £419.00 £502.80

in top BEST

efficient

condition

FOLDS FLAT FOR heating

SELLER

£

EASY STORAGE

129 .99 EXC.VAT

over a long

Extra-long

£

period

run fuel tanks

• Safety locking device • Hinged ramp

STRUT SPRING 155 .99 INC.VAT

CB09-12

– up to 53 litres

MODEL STAGES BATTERY EXC.VAT INC.VAT for easy loading • Table size 2200 x 685mm Variable heat output

XR80 COMPRESSOR

CB03-12 3 6Ah-40Ah

• Fully mobile • Max lift height 770mm

with thermostat control

Foot operated

12V lead acid £24.99 £29.99 AIR ASSISTED VERSION ALSO IN STOCK

hydraulic powered

CB09-6/12 9 Up to 80Ah 6V /

FOR ONLY £550.80 INC. VAT

MODEL MAX OUTPUT EXC.VAT INC.VAT

Adjustable for

XR60 14.7kW £189.00 £226.80

12V lead acid £39.98 £47.98

springs up to 400mm

XR80 20.5kW £239.00 £286.80

CB09-12 9 Up to 160Ah £59.98 £71.98

PETROL

dia. & 520mm in

XR110 29.3kW £289.00 £346.80

12V lead acid & calcium

length

GENERATORS XR160 46.9kW £349.00 £418.80

FROM ONLY

Adjustable spring

SSC1000G

£

99 .98 PG3800

XR210 61.5kW £399.00 £478.80

retainers Inc. spring

EX.VAT

£

119 .98

retaining guard

HYDRAULIC

INC.VAT

PRESSES

Honda

DIAGNOSTICS

PRESSURISED

PROFESSIONAL

engine

QUALITY

FROM ONLY

SANDBLASTERS

models

EOBD

Built for tough daily use

£

available

39 .98 EX.VAT FAULT

in automotive/industrial

sandblasters for the quick

£

47 .98 CODE

workshops

INC.VAT READER

removal of surface rust, paint,

FROM ONLY CHECK FRAME

* Available with/without 7

dirt/grease etc.

£ TYPE WHEN

MODEL

EXC.VAT INC.VAT

CPSB100B

pce pin, bracket & pressing

plate kit ‡ Adjustable £ INCLUDES SANDBLASTING

139 .98 EX.VAT ORDERING

EOBD Fault Code Reader £39.98 £47.98

167 .98 INC.VAT MODEL KVA HP EXC.VAT INC.VAT Engine EOBD/OBD2 £49.98 £59.98 GUN, DELIVERY HOSE, 4

polycarbonate safety

G720 0.7 - £99.98 £119.98 Fault code reader

CERAMIC NOZZLES AND

screen # Economy model

G1200 1.1 - £159.98 £191.98 Engine Diagnostic & £99.98 £119.98 SAFETY HOOD

MODEL EXC.VAT INC.VAT

PG2500 2.2 6.5 £179.98 £215.98 EOBD/OBD 2 Fault Code Reader

4 tonne bench# £139.98 £167.98

FROM ONLY

PG3800 3 7 £239.98 £287.98

HEAVY £

10 tonne bench* £209.00 £250.80

PG3800DV 3 7 £269.00 £322.80

139 .99 EX.VAT

12 tonne floor*# £269.00 £322.80 CSA30FP PG6500DVES 5.5 13 £499.00 £598.80

DUTY £

167 .99 INC.VAT

20 tonne floor £359.00 £430.80

PETROL

30 tonne floor‡ £769.00 £922.80

INVERTER

50 tonne floor‡ £1498.00 £1797.60

POWER

GENERATORS

Produces sine wave &

WASHERS

DIESEL HOT

WASHER

HARRY

HOTWASH

V

29152RH

INC. CONTAINER FOR

DETERGENT

Ideal for effective

cleaning of

vehicles with

a hot jet of

up to 80°C

145 Bar

2103 psi NEW

AMAZING

LOW PRICE!

PRICE HEADER CUT

£

499 .00 EXC.VAT

£

598 .80 INC.VAT

WAS FOOTER £658.80 inc.VAT

stable power, essential

for computers &

sensitive equipment

Low noise 12V

battery charging Up to

7 hours run time on 3/4

load 4 stroke engine

FROM ONLY

IG1200B £

179 .98 EXC.VAT

£

215 .98 INC.VAT

MAX WEIGHT EXC. INC.

MODEL OUTPUT KG VAT VAT

IG950B 800W 9.3 £179.98 £215.98

IG1200B 1100W 12.4 £249.98 £299.98

IG3500F 3400W 35 £329.00 £394.80

IG2000B* 1800W 19.4 £329.00 £394.80

IG2200# 2200W 26.6 £379.00 £454.80

*was £419.98 inc. VAT #was £466.80 inc. VAT

PLS195

FROM HEADER ONLY

£

229 .00 EXC.VAT

£

274 FOOTER

INC.VAT

CAN DRAW

Honda & Diesel

OWN WATER

engine models in stock

PRESSURE ENGINE EXC. INC.

MODEL BAR/PSI HP VAT VAT

Tiger1800 110/1595 2.6 £229.00 £274.80

Tiger2600 170/2465 4 £289.00 £346.80

Tiger3000 200/2900 6.5 £349.00 £418.80

PLS195 186/2698 6.5 £439.00 £526.80

PLS265 260/3770 13 £669.00 £802.80

VISIT YOUR LOCAL SUPERSTORE

BARNSLEY Pontefract Rd, Barnsley, S71 1EZ 01226 732297

B’HAM GREAT BARR 4 Birmingham Rd. 0121 358 7977

B’HAM HAY MILLS 1152 Coventry Rd, Hay Mills 0121 7713433

BOLTON 1 Thynne St. BL3 6BD 01204 365799

BRADFORD 105-107 Manningham Lane. BD1 3BN 01274 390962

BRIGHTON 123 Lewes Rd, BN2 3QB 01273 915999

BRISTOL 1-3 Church Rd, Lawrence Hill. BS5 9JJ 0117 935 1060

BURTON UPON TRENT 12a Lichfield St. DE14 3QZ 01283 564 708

CAMBRIDGE 181-183 Histon Road, Cambridge. CB4 3HL 01223 322675

CARDIFF 44-46 City Rd. CF24 3DN 029 2046 5424

CARLISLE 85 London Rd. CA1 2LG 01228 591666

CHELTENHAM 84 Fairview Road. GL52 2EH 01242 514 402

CHESTER 43-45 St. James Street. CH1 3EY 01244 311258

COLCHESTER 4 North Station Rd. CO1 1RE 01206 762831

COVENTRY Bishop St. CV1 1HT 024 7622 4227

CROYDON 423-427 Brighton Rd, Sth Croydon 020 8763 0640

DARLINGTON 214 Northgate. DL1 1RB 01325 380 841

DEAL (KENT) 182-186 High St. CT14 6BQ 01304 373 434

DERBY Derwent St. DE1 2ED 01332 290 931

DONCASTER Wheatley Hall Road 01302 245 999

DUNDEE 24-26 Trades Lane. DD1 3ET 01382 225 140

EDINBURGH 163-171 Piersfi eld Terrace 0131 659 5919

EXETER 16 Trusham Rd. EX2 8QG 01392 256 744

GATESHEAD 50 Lobley Hill Rd. NE8 4YJ 0191 493 2520

GLASGOW 280 Gt Western Rd. G4 9EJ 0141 332 9231

GLOUCESTER 221A Barton St. GL1 4HY 01452 417 948

GRIMSBY ELLIS WAY, DN32 9BD 01472 354435

HULL 8-10 Holderness Rd. HU9 1EG 01482 223161

ILFORD 746-748 Eastern Ave. IG2 7HU 0208 518 4286

IPSWICH Unit 1 Ipswich Trade Centre, Commercial Road 01473 221253

LEEDS 227-229 Kirkstall Rd. LS4 2AS 0113 231 0400

LEICESTER 69 Melton Rd. LE4 6PN 0116 261 0688

LINCOLN Unit 5. The Pelham Centre. LN5 8HG 01522 543 036

LIVERPOOL 80-88 London Rd. L3 5NF 0151 709 4484

LONDON CATFORD 289/291 Southend Lane SE6 3RS 0208 695 5684

LONDON 6 Kendal Parade, Edmonton N18 020 8803 0861

LONDON 503-507 Lea Bridge Rd. Leyton, E10 020 8558 8284

LUTON Unit 1, 326 Dunstable Rd, Luton LU4 8JS 01582 728 063

MAIDSTONE 57 Upper Stone St. ME15 6HE 01622 769 572

MANCHESTER ALTRINCHAM 71 Manchester Rd. Altrincham 0161 9412 666

MANCHESTER CENTRAL 209 Bury New Road M8 8DU 0161 241 1851

MANCHESTER OPENSHAW Unit 5, Tower Mill, Ashton Old Rd 0161 223 8376

MANSFIELD 169 Chesterfi eld Rd. South 01623 622160

MIDDLESBROUGH Mandale Triangle, Thornaby 01642 677881

FROM HEADER ONLY

£

39 .98 • Boltless

MODEL TANK FLOW RATE EX. VAT INC.VAT

VOLUME REQ.

CPSB100B 32 litre 6-25 cfm £139.99 £167.99

CPSB200B 63 litre 6-25 cfm £169.99 £203.99

HEADER ONLY

CW1D

PARTS

WASHERS

FOOTER

EXC.VAT

£

47 FOOTER

.98 INC.VAT

PARTS WASHER

FLUID FROM

£5.99 INC.VAT

MODEL TANK CAP. TYPE EXC.VAT INC.VAT

CW2D 10Ltrs Bench £39.98 £47.98

CW1D 45Ltrs Floor £99.98 £119.98

CWM20 22.5Ltrs Floor £139.98 £167.98

CW40 75Ltrs Floor £159.98 £191.98

OPEN MON-FRI 8.30-6.00,

SAT 8.30-5.30, SUN 10.00-4.00

NORWICH 282a Heigham St. NR2 4LZ 01603 766402

NOTTINGHAM 211 Lower Parliament St. 0115 956 1811

PETERBOROUGH 417 Lincoln Rd. Millfi eld 01733 311770

PLYMOUTH 58-64 Embankment Rd. PL4 9HY 01752 254050

POOLE 137-139 Bournemouth Rd. Parkstone 01202 717913

PORTSMOUTH 277-283 Copnor Rd. Copnor 023 9265 4777

PRESTON 53 Blackpool Rd. PR2 6BU 01772 703263

SHEFFIELD 453 London Rd. Heeley. S2 4HJ 0114 258 0831

SIDCUP 13 Blackfen Parade, Blackfen Rd 0208 3042069

SOUTHAMPTON 516-518 Portswood Rd. 023 8055 7788

SOUTHEND 1139-1141 London Rd. Leigh on Sea 01702 483 742

STOKE-ON-TRENT 382-396 Waterloo Rd. Hanley 01782 287321

SUNDERLAND 13-15 Ryhope Rd. Grangetown 0191 510 8773

SWANSEA 7 Samlet Rd. Llansamlet. SA7 9AG 01792 792969

SWINDON 21 Victoria Rd. SN1 3AW 01793 491717

TWICKENHAM 83-85 Heath Rd.TW1 4AW 020 8892 9117

WARRINGTON Unit 3, Hawley’s Trade Pk. 01925 630 937

WIGAN 2 Harrison Street, WN5 9AU 01942 323 785

WOLVERHAMPTON Parkfi eld Rd. Bilston 01902 494186

WORCESTER 48a Upper Tything. WR1 1JZ 01905 723451

EXTRA

1

LARGE

EXTRA

HEAVY

DUTY

2

FROM HEADER ONLY

£

154 .99

EXC.VAT

£

185 FOOTER

.99 INC.VAT

HEAVY DUTY

BOLTLESS

SHELVING

quick and

easy assembly

(only a mallet

required)

£

79 .98 EXC.VAT

£

95 .98 INC.VAT

ASSEMBLES

AS BENCH OR

CORNER UNIT

WHEN YOU BUY

4 SHELVING UNITS

AND

SAVE AT LEAST

£38.39 INC.VAT

Calls to the catalogue request number above (0844 880 1265) cost 7p per minute plus your telephone company’s network access charge. For security reasons, calls may be monitored. All prices correct

at time of going to press. We reserve the right to change products and prices at any time. All offers subject to availability, E&OE. * Terms & conditions apply see machinemart.co.uk/finance for more details

265

KG

PER SHELF

SAVE

10 %

EXTRA

STORAGE

1

PRO TOOL

CHESTS &

CABINETS

RUBBER GRIP

SIDE HANDLES

EXTRA

LARGE

DRAWER

PULLS

2

FROM ONLY

£

72 .99 EXC.VAT

£

87 .59 INC.VAT

MODEL DESCRIPTION EXC. VAT INC. VAT

CBB203B 3 Dr step up £72.99 £87.59

1 CBB209B 9 Dr Chest £129.98 £155.98

CBB210B 10 Dr Chest £139.98 £167.98

CBB213B 3 Dr Cabinet £199.98 £239.98

CBB215B 5 Dr Cabinet £199.98 £239.98

2 CBB217B 7 Dr Cabinet £249.98 £299.98

MODEL DESCRIPTION EXC.VAT INC.VAT

CBB306 6 Dr chest £154.99 £185.99

1 CBB224B 14 Dr chest £269.98 £323.98

CBB315 5 Dr chest £299.98 £359.98

CBB228B 8 Dr cabinet £399.00 £478.80

CBB231B 56”wide 9 Dr chest £419.00 £502.80

2 CBB226B 16 Dr cabinet £469.00 £562.80

CBB230B 56"wide 13 Dr cabinet £649.00 £778.80

CS5265

CHOICE OF 5 COLOURS

RED, BLUE, GREY

SILVER &

GALVANISED STEEL

5 EASY WAYS TO BUY...

SUPERSTORES

NATIONWIDE

ONLINE

www.machinemart.co.uk

TELESALES

0115 956 5555

CLICK & COLLECT

OVER 10,500 LOCATIONS

CALL & COLLECT

AT STORES TODAY

29152 (63) GARAGE (full) RH.indd 1 11/11/2019 15:02

MachineMart RH.indd 1 18/11/2019 10:00

FEATURE 22

Success in business is often determined by one

simple factor: the careful management of cash.

MAINTAINING

a healthy cash

flow is a challenge

faced by

businesses in

every industry, irrespective

of their turnover bracket.

One of the factors that determine

whether you can maintain

momentum is cash flow.

Your firm may regularly be

faced with struggling to meet

the demands of payroll, suppliers

and HMRC. You do not

want to receive letters from

HMRC reminding you of your

tax bill. Many businesses

fail because they fall short of

cash, even though they may

have large amounts of debt

owed to them by customers.

Your sales ledger could be a

valuable source of working

capital for your business. Invoice

finance bridges the gap

between the point at which

you make a sale, and the

time payment is received. A

finance provider releases a

pre-arranged percentage of

the value of your sales ledger,

usually within 24 hours

of raising an invoice. Invoice

finance is popular as it is

a flexible funding solution

for organisations of almost

any size and industry, from

owner managed business

to large corporations. Your

business could be eligible

for the facility if you sell on

credit to other businesses,

issuing invoices with payment

terms of 30-90 days.

The funds released create

working capital that could

enable you to grow and invest

in your business. In addition,

the facility grows in

line with your business. This

means that as your business

grows, you could have access

to more funding. This makes

invoice finance a particularly

attractive option for seasonal

or growing businesses.

Invoice finance is administered

in two forms: factoring

and invoice discounting.

Both facilities are similar in

that they release the working

capital needed to grow your

business.

How factoring works

You invoice your customers

and send a copy of the

invoice to the factoring provider.

The factoring provider

pays you up to 95 per cent

of the invoice value, usually

within 24 hours.

The factoring provider

chases your customers,

takes responsibility for

credit control and collects

full payment from your customers.

You receive the remaining

balance of the invoice value,

less any charges.

Because factoring allocates

the credit control function

to the finance provider,

it’s suitable for businesses

with lower turnover bands,

ranging from £50,000 and

above.

How invoice discounting

works

You invoice your customers

and send a copy of the

invoice to the invoice discounter.

You retain full responsibility

over the administration of

your sales ledger and debtor

collection.

You receive the remaining

balance of the invoice value,

less any charges.

Invoice Discounting can be

the right solution for larger

businesses with vigorous

in-house credit control procedures,

or which want to

operate the facility without

their customers aware of

the lender’s involvement. Invoice

finance (factoring and

invoice discounting) could be

administered with an added

benefit of credit insurance,

where you do not have to repay

the finance provider in

case your customers default

on payment terms. This is

by means of a non-recourse

facility. In addition, the facility

could be administered on

a confidential basis, where

your customers are unaware

of the finance provider’s involvement.

PMD Business Finance

have access to over 25 different

lenders from small independent

funders to larger

bank invoice finance companies.

We take the time to understand

your business and

ensure that you get the right

funding partner for your

business.

In addition to invoice finance

we can also help you

acquire the right equipment

for your business through

specific asset finance facilities,

that are competitive,

flexible and quick to arrange.

Furthermore loans for business

expansion or protecting

cash flow can also be arranged

quickly and with the

minimum of fuss.

If you think that we can

help you find the right funder

then please don’t hesitate to

get in touch.

CASHFLOW

PROBLEMS?

22 Finance Feature.indd 1 18/11/2019 10:03

23

THE NATION’S FAVOURITE

supercars to drive have been

revealed, with the awesome

Lamborghini Gallardo taking

the chequered flag.

Data from leading driving

experience provider www.

trackdays.co.uk shows the

Gallardo is followed by the

Audi R8, capable of topping

200mph, and the Nissan GT-

R, which can reach 0-60mph

in under three seconds.

Imran Malek, operations

manager at TrackDays.

co.uk, said: “Our latest research

indicates that the

Lamborghini Gallardo is by

far the most popular supercar

for Brits to drive if they

had the chance.

“Perhaps that’s to be expected

given that it’s among

the pinnacle of Italian automotive

styling with breathtaking

looks, coupled with

mighty performance figures.”

Meanwhile, British marques

are well represented with the

Aston Martin V8 Vantage and

DB9, plus the Ariel Atom,

flying the flag for homegrown

NEWS

THE TOP MUST DRIVE SUPERCARS ARE REVEALED

car makers as they also appear

in the www.trackdays.

co.uk top 10.

Imran added: “It’s great

to see that Brits have such

a fondness for British models

which make up almost a

third of our most desirable

supercars to drive.”

As well as the Audi R8, the

peak of German engineering

puts in a strong showing with

the Porsche 911 Carrera,

while the increasing popularity

of electric cars is represented

by the ultra-stylish

Supercar Top 10

Lamborghini Gallardo 19.5%

Audi R8 12.1%

Nissan GTR 9.1%

Aston Martin V8 Vantage 9.0%

Ferrari 430 9.0%

Ferrari 360 8.3%

Ariel Atom 7.2%

Aston Martin DB9 7.0%

BMW i8 2.8%

Porsche 911 Carrera 1.9%

BMW i8.

However, no supercar

wish list would be complete

without a couple of Ferraris

to drive, and the Prancing

Horse is represented by the

iconic 430 and 360 models.

Imran said: “Driving a supercar

needn’t be the reserve

of the rich and famous as a

driving experience puts you

behind the wheel to enjoy the

power and performance of

cars which often have a sixfigure

price tag.”

Percentage of driving

experience bookings with

TrackDays.co.uk

07834 905432

website: www.advancedrecovery.co.uk

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23 News.indd 1 21/11/2019 16:22

GO GREEN with ELSTOCK by

using remanufactured parts

With an OE matching quality

and a 3-year warranty.

Remanfacturing saves up

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NEWS 24

PRO-ALIGN SUPPORTS

CUSTOMERS WITH

ENHANCED ONLINE

EXPERIENCE

PRO-ALIGN, the

UK’s leading supplier

of wheel servicing

equipment,

has launched a

brand-new website designed

to transform and enhance

the online experience of

workshops across the UK.

Featuring a modern, clean

design the new platform puts

customers at the heart of the

online journey by providing

easier navigation, a fully integrated

experience and product

recommendations based

upon their specific business

type.

“With such a comprehensive

product line-up available

to choose from, it’s important

that workshops select the

most appropriate equipment

for their individual needs,

helping them to capitalise

on their own unique business

circumstances,” comments

Wayne Tulip, marketing

manager, Pro-Align. “Our

new website is designed to

help them achieve this by

recommending the most suitable

solutions to match their

needs and business type.

What’s more, we’ve greatly

enhanced the design and

navigation of the site so

that it’s a much more userfriendly

experience.”

In addition to detailing

one of the most comprehensive

ranges of wheel

servicing equipment in

the market, the new website

highlights Pro-Align’s

ability to make a real

difference to workshop

customers through

its “Supply, Maintain,

Grow” ethos. This philosophy

outlines Pro-

Align’s extensive levels

of support and commitment

to its customers

through activities such

as in-house equipment

installation, a unique

two-day breakdown attendance

guarantee and

training vouchers for its

IMI approved training courses.

When it comes to choosing

between different pieces of

workshop equipment, Pro-

Align has added a brandnew

comparison tool which

allows visitors to assess the

key attributes and capabilities

of a number of systems,

in an easy-to-understand,

side-by-side visual format.

With content being so fundamental

to the success of

modern websites, the new

Pro-Align site is now also the

perfect platform for future

content to support and assist

workshops. Videos are now

available on most product

pages and training courses

can be booked directly from

the website. Workshops can

also sign-up to receive tailored

news from Pro-Align

directly to their inbox.

“Whether you’re an independent

tyre shop or a multi-site

franchise dealership

chain, it’s now much easier

for you to see which Hunter

workshop systems can best

support you in your business

growth,” adds Tulip. “We’d

encourage all workshops to

take a look and see how we

can help to play a pivotal role

in growing your business.”

24 News.indd 1 22/11/2019 13:25

The perfect system

to absorb all vibrations.

Vibration Damper

The damper pulley improves performance of all components

of the accessory belt drive system, maximising performance

and ensuring a long service life.

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NEWS 26

TAKING PRIDE IN YOUR JOY

TO have access to

premium quality replacement

parts that

preserve, enhance

and add value, as

well as authenticity to their

vehicles, is paramount for

the classic car enthusiast.

In order to address the obvious

demand for such parts,

ELTA Automotive Ltd has

deployed its considerable

knowledge and experience of

the replacement parts industry,

to launch a range of components

under the evocative

Pride brand.

Using the by-line ‘taking

Pride in your joy’, the brand

launches with classic bulbs

and ignition, but is set to expand

rapidly to include other

product groups on a monthby-month

basis.

Reflecting not only the

look, but just as importantly,

the feel of brands from the

heyday of the motor industry,

Pride has a clear focus on the

British classic car fraternity,

with a host of special touches,

including retro packaging,

which is uncompromisingly

patriotic. Internally the

boxes contain parts that are

wrapped in protective and

resonant waxed paper, accompanied

by a signature

card signed by the maker of

the individual part.

In addition to the traditional

packaging, the accompanying

product brochures echo

the style and individuality

of the era, with the website

www.prideclassic.co.uk, so

crucial to allowing the necessary

access to the country’s

classic car enthusiasts, also

articulating a parallel style.

However, behind the scenes it

is powered by the latest in e-

commerce developments, to

provide a resource that ably

supports the values of the

handcrafted brand, alongside

the usability to quickly

identify the correct part to its

application.

“The classic car sector deserves

a quality brand with

integrity that epitomises the

height of style and individuality

so naturally recognised

in these cherished vehicles,”

explained ELTA’s Marketing

Manager, Tim Brotherton.

“With Pride, enthusiasts now

have a brand that lives up to

these traditional ideals and

provides them with the premium

quality solution they

have been crying out for.”

26 News.indd 1 18/11/2019 10:06

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18/11/2019

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10:21

16:35

ROAD TEST 28

MERCEDES-BENZ VITO

114 PREMIUM

Engine/Gearbox

THE 2.1-litre diesel is

lively, willing, quiet

and economical,

especially on long

(but fast) journeys.

Through the gears it never

fails to impress, although to

get the most from it the sixspeed

gearbox needs to be

used – it’s not a case of leaving

it in top and letting the

torque do all the work. As

well as being smooth, the engine

has a pleasing, well-suppressed

growl but even when

it’s spinning up towards the

red line (4000rpm) it simply

delivers the power. The gearbox

is good too, the pattern

being close together to enable

rapid up-and down-shifts

while the clutch is very light.

Mercedes-Benz Vito

114 Premium

Engine: 2.1-litre diesel

Max Power HP: 136

Combined MPG: 42.8-43.5

Gearbox: Six-speed manual

On The Road Price: From £27,905

Ride/Handling

Composed and reassuring,

whatever the road and whatever

the road surface. The

Vito impresses, especially

when it is carrying a light

load. It takes long sweeping

B-road bends with the

composed ride and grip of

a decent saloon car, and it’s

only the very sharpest speed

bumps that upset the ride.

Motorway journeys are ex-

tremely comfortable as the

Vito lacks the pitching motion

other vans suffer from. Steering

has enough weight but it’s

not demanding, whether at

slow or high speeds.

Loadspace

and practicality

With a loading door on

either side and rear doors

that swing right back to the

sides, getting large or heavy

ROAD

TEST

loads in and out of the Vito is

easy. The floor is pretty low

too – and added bonus if it’s

being loaded and unloaded

often. There’s a large light

that comfortably illuminates

the load area while the side,

sliding doors glide into place.

The floor is hard-wearing and

easily cleaned.

28, 29 Road Test.indd 1 18/11/2019 10:09

29 ROAD TEST

Visibility is good, the door

mirrors offering ample rear

vision, and parking sensors

are a useful touch and especially

in urban areas where

space can be tight.

Looks

The Vito enjoys the Mercedes-

Benz ‘family look’, meaning

it looks very much like the

bigger Sprinter but also the

C-class and E-class car ranges.

To many the three-grillemounted

pointed star adds a

kudos that other vans don’t

have, but badging aside the

Vito is an attractive design,

and one that affords practicality

too. The flat sides and

roof means accommodating

boxes is easy but it looks good

too: the Vito, rather like its

1970s and 1980s predecessors,

is free of garishness and

its looks won’t date quickly.

Some might find the bonnet

a touch long but parking sensors

helps ensure it doesn’t

end up getting damaged.

Interior

Smart but not garish, the

Vito’s interior is uncluttered

and functional, but pleasing

too. Cabin materials are good

quality and easy to clean,

and there is plenty of storage

space in the doors and

on the dashboard. The radio

is very good and easy to use,

as are all the controls and

switches. The seats are very

supportive and consequently

comfortable on long journeys

and a fold-down arm rest for

the driver is a good addition.

The Garage Verdict...

Mercedes-Benz has been building small- and mediumsized

vans for decades and it has clearly drawn on that

background for the latest Vito. It successfully manages

to combine rugged mechanicals, good build quality,

a more-than-decent load area and comfort. And for

those who believe in keeping their vans a long time, it’ll

probably hold its value better than the rivals too.

28, 29 Road Test.indd 2 18/11/2019 10:09

FEATURE Twenty first century Technician 30

TWENTY FIRST CENTURY

Looking back at the

past, people would

assume a simpler

time existed, but the

reality is, without the

buccaneering, pioneering

thirst of greats like Henry

Ford or indeed Thomas Edison,

our world would look so

much more different today.

Fast forward to the present

and we are surround by technology,

our lives designed to

be so much easier, barely

having to lift a finger to accomplish

most daily tasks.

But how much has this

change in our life styles and

our reliance on technology

affected our enjoyment of

performing practical tasks

that was second nature to

us? A good example of this

is cars. Today’s young drivers

will never experience the

pleasure and the pain of owning

a car that many times required

assistance to start it.

You don’t see people fettling

with their brakes or attaching

string to a clutch cable

just to get home. You don’t

hear stories of friends being

required to push you to get

the engine started or help

to change a tyre. The good

old days are no more, modern

technology has replaced

grit and determination with

ECU’s and reliability.

This is of course down to

the evolution of the car and

advancement in machinery.

Today’s cars are filled with

latest in computer chips and

telecommunications devices,

all designed to keep us

comfortable and safe on our

roads.

But all of the above does

impact our generations in

terms of understanding and

learning. Today’s mechanic

requires a greater grasp of

modern technology and the

use of specific tools and systems

specially designed to

perform certain tasks: so

much so, this has created a

huge shift in the day-to-day

job of technicians.

There are still specialist

workshops where you will

find a transmission expert

who could re-build a manual

transmission blindfolded

and engine experts equally

TECHNICIAN

Modernism, a movement towards modifying traditional

beliefs with modern ideas, technology and techniques.

skilled, but the seismic shift

into the electronic world has

drastically changed the job

description of the automotive

mechanic we once knew.

Past cars primarily ran

with mechanical components

that avoided a need for

any type of on-board electrical

system. This meant that

technicians were only required

to possess a strong

knowledge of how the mechanical

components of the

vehicle worked and how to

overhaul and fix any issues.

That was pre OBD 1.

It was in 1968 that an onboard

computer system was

introduced by VW for their

fuel-injected Type 3 models,

but in the early 80s we saw

the birth of the OBD. With

this new system vehicles had

the ability to indicate a warning

light to the driver that a

problem had occurred.

It also gave the mechanic

access to the status of the

various subsystems of the

car. The emergence of OBD

1 became the catalyst of the

electronic-laden vehicle that

requires a knowledge of electrical

and diagnostic skills

never needed before.

The mid to late ’90s saw

the arrival of an updated

version called OBD 2, which

inevitably created a further

shift in the mechanics

duties. The new system now

30, 31 21centurey Technician .indd 1 19/11/2019 09:23

incorporated Data Trouble

Codes, which went a step

further than just a generic

warning light. Vehicles now

have the ability to issue a

warning light that is dedicated

to a specific component

giving greater information

about which problem has

arisen. This made the life of

the mechanic so much easier

as he/she would be able to go

straight to source and avoid

tedious hours of pinpointing

the exact component failure

or issue.

Modern vehicles produced

today still use the OBD 2

system, but it has become

much more complex. Present

day cars have sensors

for pretty much any component

and provide a plethora

of intelligence designed to

indicate to the mechanic

or driver exact information

pertaining to the fault. An

example would be a deflated

tyre. Your tyre pressure

monitor system will indicate

a change in pressure and in

some cases the exact tyre

that needs attention.

The plain truth is that mechanics

now need a strong

understanding of sensors,

components and other wizardry

that is contained within

vehicles. The skillset and

mindset needed has changed

greatly and technicians will

need to put in time to learn

how the new systems work

and how to fix them. The

more highly skilled mechanic

will become much more

desirable than the analogue

version and unfortunately,

with the emergence of EV

and the potential of autonomous

cars, this will not

change anytime soon.

THE GARAGE VIEW

Our daily lives are filled with an over reliance on all

things digital. We are surrounded by ease of use on

a daily basis, so much so, that we very rarely have

to think or remember anymore. We are constantly

reminded to do things by apps and digital messages,

so much so that our lives are consumed by this new

world and reality has become a distant memory.

When did it ever get to the stage that we rely on

smart watches reminding us to get up and walk? Or

we haven’t done enough steps for that day. Have we

forgotten that we taught ourselves to walk at a very

young age and didn’t require technology to prompt

us? We used determination and a will to succeed.

It is understood that the mechanics of today must

have a digital knowledge due to the nature of cars,

but there is an abundance of highly skilled and very

experienced mechanics out there that offer a unique

expertise that would be valuable to any workshop.

Do not dismiss this artistry, embrace it and welcome

it, because not all new age mechanics offer the same

level of dexterity as experience.

30, 31 21centurey Technician .indd 2 19/11/2019 09:24

NEWS 32

QUICK LANE

GROWTH CONTINUES WITH NEW

COLCHESTER CENTRE

A

NEW Quick Lane

Tyre & Autocentre

opens today in

Colchester as the

brand continues

its rapid European growth.

The new facility covers a

space of 6,000 sq ft and is

situated on Peartree Road

Retail Park, close to Colchester

town centre and the

Tollgate shopping park. It is

the fourth franchised Quick

Lane centre to open in the

UK this year.

Quick Lane centres service

all makes and model of

vehicle across 13 core maintenance

and light repair services.

Its centres are focused

around giving customers

back the thing they value

most – time. This is done by

providing rapid service and

repair functions to a highly

professional standard. The

new Colchester site is the

second to be opened by

franchisee TrustFord, which

also has a Quick Lane centre

in Prestwich, Manchester.

John Dines, UK operations

director, Quick Lane

commented: “Our new Colchester

Quick Lane centre

is situated in an ideal location

with high retail footfall.

It fits with our mission to

provide convenience with

confidence, delivering highly

professional and transparent

automotive servicing

and maintenance that fits

around our customers’ busy

lives. By employing the very

best local talent to offer a

seamless customer journey,

we are proving that Quick

Lane really is brilliant at the

basics.”

Stuart Foulds, Chairman

and Chief Executive of Trust-

Ford, the investor behind

the new Quick Lane centre,

commented: “We fully support

the Quick Lane ethos to

provide professional service

and maintenance repair services

with high availability

and easy accessibility. Our

Colchester centre is ideally

located for motorists, allowing

them to combine vehicle

servicing with other important

daily duties, in a convenient

and hassle-free way.”

Quick Lane currently has

more than 15 sites across

the UK and over a thousand

licensed and franchised

centres worldwide. The

franchise has ambitious expansion

plans that will see

it continue to grow its footprint

throughout Europe

over the next few years.

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32 News.indd 1 21/11/2019 14:28

33 FOCUS Winter Tyres

BE READY

FOR WINTER

WITH PIRELLI

PIRELLI is the ‘perfect

fit’ for many vehicles

on the road,

and it achieves this

by working with

premium and prestige car

manufacturers to create

tyres perfectly suited to their

needs.

It takes around three

years to develop a tyre from

an initial design phase. During

that time, Pirelli works

in parallel with each vehicle

manufacturer to create homologated

tyres, approved

by the car manufacturer, to

suit the dynamic personality

of the particular car or SUV

model.

Whenever you see a unique

letter marking, this signals

the joint development process

with an Original Equipment

Manufacturer (OEM)

and is an indication that

you’re on the right track for

the perfect tyre.

The only thing holding

your car to the road is the

tyres, so it’s really important

to have the right tyres for the

right occasion. Everyone associates

winter conditions

with being all about snow

and ice, but it doesn’t have

to be as dramatic as that

for winter tyres to deliver

several important benefits

compared to standard summer

tyres.

When temperatures start

to drop below seven degrees

centigrade winter tyres will

ensure higher performance

levels, thus increasing braking

efficiency. These types of

tyres provide outstanding

stability in the cold and rain,

as well as on snow and ice.

This has been proven in a

number of international tyre

tests over the years.

HOW DO WINTER

TYRES WORK?

Although they are known

as ‘winter’ tyres, these tyres

work best in all conditions

where the ambient temperature

is seven degrees centigrade

or below. Above seven

degrees centigrade, summer

tyres provide more grip.

A combination of tread

pattern, sipes, and compound

ensures that each

Pirelli winter tyre delivers

optimal performance in cold

weather.

Tread pattern design: allows

good drainage of water,

thus guaranteeing that the

tyre has good wet grip and

a reduction in aquaplaning

risk.

Sipes: If it does snow then

these tyres can trap a large

quantity of the white powder.

This results in an increase

of grip on snow, as the friction

between snow and snow

is larger than that between

rubber and snow.

Compound: a special

tread rubber compound ensures

the necessary grip, especially

at low ambient temperatures.

HOW TO RECOGNISE

WINTER TYRES?

They are easily recognisable

because they have a

M+S (Mud & Snow) marking,

along with a three-peak

mountain and a snowflake

symbol on the sidewall.

A LOOK INTO THE

WINTER RANGE FROM

PIRELLI

Pirelli’s Ultra High Performance

products have

always been something of

a speciality as the company

has also maintained its

position at the forefront of

winter tyres. Pirelli’s winter

tyres for high-powered cars

and SUVs highlight the Italian

firm’s emphasis on Ultra

High Performance products.

The newest product

for owners of supercars

and luxury vehicles is the

P ZERO Winter. The aim of

this tyre is simple; it offers

the same driving experience

and ultra-high performance

in winter conditions that is

offered by the summer P

ZERO. For medium to high

engine capacity premium

and prestige segment cars,

further winter solutions can

be found in Pirelli’s WIN-

TER SOTTOZERO family

of tyres.

continued on page 34>

33, 34 Pirelli Winter Tyres.indd 1 19/11/2019 12:53

FOCUS Winter Tyres

34

> continued from page 33

SCORPION WINTER is

the SUV winter product by

Pirelli and it has enjoyed

a fantastic technological

breakthrough in terms of

overall performance, delivering

highly-rated braking and

handling characteristics. It

guarantees maximum stability

and control in snow, and

wet and dry conditions. Tyre

test accolades include ‘best

in class on snow (braking,

handling and traction)’ and

‘excellent braking and handling

(in wet and dry conditions

at low temperatures)’.

CINTURATO WINTER is

for owners of medium sized

cars covering high mileage,

even during the winter

months. Braking distances

have been reduced with this

tyre thanks to a technology

developed by Pirelli’s engineers

known as “Multiactive

4D Sipe”. This features directional

sipes, which fluctuate

in form according to

the driver’s input.

CARRIER WINTER is

the ideal choice for vans in

the colder months.

CARRIER WINTER offers

excellent mileage, safety

in wet and winter conditions

and more regular wear characteristics,

making it arguably

one of the most complete

winter van tyres on the

market.

SMALLER CARS AND

VANS CAN BENEFIT

FROM ALL SEASON

TYRES

For some drivers the emphasis

is only on short, urban-based

commutes where

weather conditions aren’t

so notorious. With this in

mind, Pirelli has developed

CINTURATO ALL SEA-

SON PLUS.

CINTURATO ALL SEA-

SON PLUS is designed for

recently manufactured cars

with small to medium engines,

and are available in

sizes 15 – 18-inch. ‘City car’

drivers aren’t looking for

extreme performance and

won’t cover a huge number

of miles per year. The cars

themselves are often second

family cars.

Pirelli’s ‘Seal Inside’ technology

is also available with

this tyre in selected sizes.

This technology automatically

seals up a hole (up to

4mm in diameter) in the

event of a puncture, meaning

that journeys can continue

uninterrupted. The tyres

work equally well throughout

the year, in accordance

with UK laws, and offer the

highest standards of safety

on every road surface.

For van drivers there is the

CARRIER ALL SEASON,

which is also available in a

number of sizes and also

has ‘Seal Inside’ as an option,

too.

Pirelli continues to recommend

seasonal tyre changes

for drivers of high performance

cars. However, as

noted above, not all motorist

requirements are the same.

33, 34 Pirelli Winter Tyres.indd 2 19/11/2019 12:53

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NEWS 36

ROAD HERO KIT SAVES THE PAIN OF A PUNCTURE

THE genuine feeling

of dread your experience

as you realise

your vehicle has a

puncture is an all-too

familiar one for many motorists.

Thankfully, Road Hero

has stepped up with a simple,

tailored spare wheel solution

to make sure that your next

puncture is an inconvenience,

rather than a show-stopper.

Punctures are nothing new,

of course. But what is new is

that the vast majority of cars

sold in the UK since 2012

DO NOT have a spare wheel

fitted. On some cars it’s a

costly option, but on many,

you’re left with a can of foam

and a great deal of hope to get

you home. Fine if you’re dealing

with a simple nail in the

middle of the tyre, but if it’s

sidewall or rim damage that’s

caused your deflation, it’s the

recovery service for you, I’m

afraid.

Thankfully, it doesn’t have

to be this way. Each Road

Hero kit is precisely tailored

for your car, specific to the

model, year and body style.

Rather like the manufacturers

themselves used to do

before the regulations were

changed, in fact. Inside the

smart black bags are everything

you’d ever need to swap

your punctured wheel and be

on your way in just a few minutes.

And we all know that

punctures only occur when

you’re already running late,

right? Or when it’s raining.

These are the golden rules of

breakdowns.

It’s not just the spare wheel,

jack and brace that you

might rightly expect, though.

Also included are a warning

triangle, hi-vis vest, head

torch, rain poncho, kneeling

mat and even heavy duty

gloves. So, if you find yourself

dressed in your Sunday best

in a deluge (the other rule of

breakdowns) you’ve got every

chance of staying clean whilst

being seen.

The spare wheel itself is of

the alloy ‘space saver’ type.

Not only light in weight and

easy to handle, but also compact

in size, taking the absolute

minimum amount of

boot space. The tyres fitted

are good for 50 miles at a top

speed of 80 km/h. Enough to

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people 38

PCL STRENGTHENS MARKETING TEAM TO BUILD

BRAND & SUPPORT PARTNER+ PROGRAMME

PCL is continuing its drive to

raise brand awareness and

help distributors flourish with

the recruitment of Marketing

Executive Ben Spotswood.

He will join the wider marketing team

in implementing their strategy for PCL

worldwide, and TECALEMIT in the UK.

More specifically, Ben will be supporting

customers through the PCL Partner+

scheme, which aims to bring PCL’s valued

customers closer. The initiative offers

partners a range of exciting benefits,

including advantageous trading and

credit terms, growth bonuses, and exclusive

marketing support.

“Whether it’s help with digital, content

or design and branding aspects, or strategic

assistance, I will work with partners

so they can develop, reaching and even

exceeding targets; and I can also help

identify gaps in the market,” explained

Ben. “For those who are considering the

Partner+ scheme, I will visit them to explain

the benefits of the programme.”

Motorpoint Appoints

Youngest General

Manager In It’s History

Thirty year-old Jordan

Dean, who has worked for

the UK’s largest independent

car retailer in a variety of

senior customer facing roles

for over eight year years,

most recently as Sales Manager,

will oversee the running

the popular branch in Burnley.

He will be supported by

a five-strong management

team responsible on site for

all areas of customer service,

operations and sales.

Jordan, who is married

with a one year old daughter,

is the first ever General

Manager to start as a Sales

Trainee, in which time he

has worked in all areas of the

business including time at

other branches learning best

practice. A lifelong Burnley

Football Club fan, when he’s

not at work he can often be

found at Turf Moor watching

the Clarets in the Premiership

or spending quality time

with his daughter going for

walks around Towneley Park.

Motorpoint Burnley, which

is located close to J9 of the

M65, opened its doors to the

public in November 2001 after

a multi-million pound investment

in the ten acre site.

It has subsequently gone on

to sell a nearly new, low mileage

car to every postal code

area in East Lancashire.

“I couldn’t be more thrilled

to have been appointed the

new General Manager for Motorpoint

Burnley,” explained

Jordan. “I had always dreamt

of running my own branch

when I joined Motorpoint in

my early twenties but I never

imagined for one minute it

would be in my home town.

I couldn’t be prouder.

“We have a fantastic team

here in Burnley who provide

the perfect platform from

which to further establish

ourselves as East Lancashire’s

Car Buyers Champion

offering award-winning levels

of choice, value and service to

our customers.”

Motorpoint, which is located

on Rosegrove Lane in

Burnley, is open seven days

a week, including until 8pm

weekdays. A long term supporter

of Lancashire MIND, it

is home to over 500 low mileage

nearly new cars from over

30 manufacturers, together

with access to thousands of

other cars in group stock

backed by its Price Pledge.

Jon Grace, Head of Sales at

Motorpoint, added: “Jordan

He continued: “PCL is committed to

working with partners towards mutual

goals, and I shall be providing any marketing

support or assistance they may

require to help them achieve their individual

short and long term objectives.

I’m looking forward to building quality

relationships with our customers across

the UK; delving into their unique working

environments, be that here in Sheffield,

across the sea in Ireland, up in the north

of Scotland or down on the south coast of

Britain. My ultimate aim is to help build

quality working partnerships that will

last for decades.”

Welcoming Ben to PCL, Sales Director

Lee Wright said: “Ben is an excellent addition

to the marketing team and has all the

necessary skills and attributes required

to support our valued partners. His appointment

is a key part of our investment

in dedicated and specialist support for

Partner+ distributors and our mission to

grow and flourish together through mutual

support.”

has worked in Burnley for

eight years and during that

time has lead the sales team

from strength to strength.

Outside of his operational

achievements Jordan has

also been instrumental in

developing some of the tools

and systems that are now in

place across all our sites and

as one of our most successful

managers he is ready to take

the next step in his leadership

career.”

38 People.indd 1 18/11/2019 10:10

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