20181119 BS EDITED TechStream Handbook WIP

2.2 Poor Work Performance
2.2.1 Introducion
The Company should give an employee whatever evaluation, instruction, training, guidance or
counselling necessary for him/her to render satisfactory service.
Should the employee fail to perform the Company will be entitled to follow a Poor Work Performance
Counselling Process.
2.2.2 Guidelines for the Poor Work Performance Counselling Process -
The employee must be given a notice calling him/her and his/her internal representative (i.e. work
colleague), to a counseling session.
Generally, the Company will discuss the following:
• the employee’s failure to achieve a certain standard;
• the comparison between his/her standards achieved and another similar employee, if
appropriate;
• enquire as to why he/she is failing and what management can do to assist him/her in order to
achieve the required standard;
• set a particular Performance Improvement Plan (“PIP”) for him/her to achieve over a reasonable
time period;
• Advise him/her that should they fail to achieve the necessary standard that a further
consultation.
Management will continue to monitor the employee’s performance in order to ensure their progress
and that the standards are met.
2.2.3 Dismissal for poor work performance:
In the event the employee fails to achieve the standards set, the Company is then entitled to call the
employee to a Poor Work Performance Hearing. The hearing is then chaired by an independent third
person who has no knowledge of the employee’s performance.
The same and/or similar process as the Disciplinary Process will be utilized by the Company.
When determining whether a dismissal for Poor Work Performance is fair, the following should be
considered:
• Whether or not the employee failed to meet a performance standard;
• If the employee did not meet the required performance standard whether or not –
• the employee was aware, or could reasonably be expected to have been aware, of the
required performance standard;
• the employee was given a fair opportunity to meet the required performance standard;
and
• dismissal is an appropriate sanction for not meeting the required performance standard.
TechStream Global Limited, Annexe A, Long Kloof Studios, Darters Road, Gardens, Cape Town, South Africa,
8001 Tel: +27 (0) 21 422 0851 W: www.TechStreamglobal.com
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