20181119 BS EDITED TechStream Handbook WIP

• Online radio, audio and video streaming must never be accessed from the network, because of
their potential to overload the system or introduce viruses. The Company permits (and indeed
encourages) the use of business and social networks (such as Twitter and LinkedIn) and other
developing forms of communication for the better performance of your duties, although care
should be used in their use and you should ensure that all communications via such media comply
with the remaining parts of this policy, as to form and content etc.
• No device or equipment should be attached to our systems without the prior approval of a
Director. This includes any USB flash drive, MP3 or telephone. It also includes use of the USB port,
infra-red connection port or any other port.
• We monitor all e-mails and other communications passing through our system for viruses. Staff
should exercise caution when opening e-mails from unknown external sources or where, for any
reason, an e-mail appears suspicious (for example, if its name ends in. ex). Your manager should
be informed immediately if a suspected virus is received. We reserve the right to block access to
attachments to e-mails for the purpose of effective use of the system and for compliance with this
part of our policy. We also reserve the right not to transmit any e-mail message.
• Staff should not attempt to gain access to restricted areas of the network, or to any password
protected information, unless specifically authorised.
• Staff using laptops or wi-fi enabled equipment must be particularly vigilant about its use outside
the office and take any precautions required by the Company from time to time against importing
viruses or compromising the security of the system. The system contains information which is
confidential to our business and/or which is subject to data protection legislation. Such
information must be treated with extreme care. You may not use public based free wi-fi to access
work related mobile apps on your phone or laptops.
3.3.4 Mobile Devices
• Employees are able to download company email software to their mobile phones, laptops and
tablets. Access will be stopped and deleted once you leave employment.
• TSG is aware that employees use their personal mobile phones to contact candidates and clients.
Once employee leaves employment, you are expected to delete contact numbers for clients and
candidates that have been saved on to your phone.
3.3.5 Email and Other Electronic Communication Etiquette and Content
• Reference in this section to Email includes (where the context permits) all other forms of
electronic communication.
• Email is a vital business tool, but an informal means of communication, and should be used with
great care and discipline. Staff should always consider if Email is the appropriate means for a
particular communication and correspondence sent by Email should be written professionally.
Messages should be concise and directed only to relevant individuals. Our standard disclaimer
should always be included.
• Staff should ensure that they access their Emails at least once every working day, stay in touch by
remote access when travelling and use an out of office response when away from the office for
more than a day. They should endeavour to respond to Emails marked "high priority" as soon as
possible and in any event within 24 hours.
TechStream Global Limited, Annexe A, Long Kloof Studios, Darters Road, Gardens, Cape Town, South Africa,
8001 Tel: +27 (0) 21 422 0851 W: www.TechStreamglobal.com
Prod 03/2017. Page | 38