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Malta Business Review<br />

FOCUS: SHIELD CONSULTANTS LTD<br />

EMPOWERING PEOPLE TO<br />

POWER THEIR GOALS<br />

The group 1-2-1 interview is a different breed in the interviewing profession. It’s kind of like<br />

a real-life version of that reality show “The Apprentice” (without Donald Trump). The reality<br />

of going through such a non-traditional interviewing format is unnerving for many executives.<br />

But despite the fact that group 1-2-1 interviews rattle many candidates, SHIELD Consultants<br />

employers found them appealing. To embrace the group 1-2-1 interview process, we discover<br />

how SHIELD Consultants Ltd really differentiate itself and stands out from the rest, giving us an<br />

insight as to what’s unique about their Company.<br />

Frangelica Schembri – Personal<br />

Assistant to the CEO<br />

You are the first PA to the CEO<br />

at SHIELD. What excites you<br />

about this position and what<br />

improvements do you plan to<br />

bring to SHIELD?<br />

Every high-performing Executive needs a<br />

strong and committed Personal Assistant. Being<br />

a Personal Assistant requires competence,<br />

high organisational skills and sound common<br />

sense. It is also a highly multi-tasking role<br />

which, for me personally, offers the flexibility<br />

to plan my own workload, effectively enabling<br />

me to manage work duties nicely with my<br />

family commitments. At SHIELD, as long as<br />

the job gets done and I am helping both the<br />

CEO and the team to be more effective and<br />

Frangelica Schembri<br />

efficient in their roles – well, that is my<br />

objective. Besides the position entails working<br />

closely with SHIELD’s decision makers, meeting<br />

a wide variety of people in the process, which<br />

is highly rewarding in itself.<br />

SHIELD Consultants enjoys a great reputation<br />

in the industry and I believe that there is<br />

always room for improvement. Therefore, by<br />

helping the Management Team to keep upto-<br />

date with the day-to-day running of the<br />

Company, whilst also improving our abilities<br />

to be more efficient, to meet deadlines and<br />

to keep client satisfaction at its best – that is<br />

the sort of challenge I like to take on. Working<br />

together as a team towards SHIELD’s success.<br />

John Cutajar – Superintendent<br />

of Operations<br />

SHIELD has appointed you<br />

as its first Superintendent of<br />

Operations. What exactly does<br />

this role involve and what<br />

improvements do you plan to<br />

bring to SHIELD?<br />

This is a new role within SHIELD, in which my<br />

responsibility is to manage the operations<br />

assigned to all our consultants to ensure that<br />

they meet contractual quality and performance<br />

criteria. SHIELD is very committed to meet<br />

customer expectations by driving value and<br />

my role involves diverse aspects.<br />

I shall, for instance, ensure that all Assignment<br />

Programs are executed properly, efficiently,<br />

safely and in accordance with the SHIELD<br />

Quality Management System, internal<br />

Guidelines, specific client needs and National<br />

Health & Safety regulations as applicable. In<br />

practice, I will ensure that all SHIELD work sites<br />

John Cutajar<br />

are managed by our consultants in accordance<br />

with the industry standards and that all<br />

mandatory Certifications are maintained up<br />

to date. I intend to work hard to the team’s<br />

optimize operational performance, leading by<br />

example and lending my extensive experiences<br />

towards practical and timely completion of<br />

assignments, at a high quality.<br />

Christopher Lightfoot – Head of<br />

Operational Planning<br />

SHIELD has appointed you as<br />

its first Head of Operational<br />

Planning. What exactly does<br />

this role involve and what<br />

improvements do you plan to<br />

bring to SHIELD?<br />

This new role showcases a real determination<br />

towards the improvement of all SHIELD<br />

36

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