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Malta Business Review<br />
FOCUS: SHIELD CONSULTANTS LTD<br />
EMPOWERING PEOPLE TO<br />
POWER THEIR GOALS<br />
The group 1-2-1 interview is a different breed in the interviewing profession. It’s kind of like<br />
a real-life version of that reality show “The Apprentice” (without Donald Trump). The reality<br />
of going through such a non-traditional interviewing format is unnerving for many executives.<br />
But despite the fact that group 1-2-1 interviews rattle many candidates, SHIELD Consultants<br />
employers found them appealing. To embrace the group 1-2-1 interview process, we discover<br />
how SHIELD Consultants Ltd really differentiate itself and stands out from the rest, giving us an<br />
insight as to what’s unique about their Company.<br />
Frangelica Schembri – Personal<br />
Assistant to the CEO<br />
You are the first PA to the CEO<br />
at SHIELD. What excites you<br />
about this position and what<br />
improvements do you plan to<br />
bring to SHIELD?<br />
Every high-performing Executive needs a<br />
strong and committed Personal Assistant. Being<br />
a Personal Assistant requires competence,<br />
high organisational skills and sound common<br />
sense. It is also a highly multi-tasking role<br />
which, for me personally, offers the flexibility<br />
to plan my own workload, effectively enabling<br />
me to manage work duties nicely with my<br />
family commitments. At SHIELD, as long as<br />
the job gets done and I am helping both the<br />
CEO and the team to be more effective and<br />
Frangelica Schembri<br />
efficient in their roles – well, that is my<br />
objective. Besides the position entails working<br />
closely with SHIELD’s decision makers, meeting<br />
a wide variety of people in the process, which<br />
is highly rewarding in itself.<br />
SHIELD Consultants enjoys a great reputation<br />
in the industry and I believe that there is<br />
always room for improvement. Therefore, by<br />
helping the Management Team to keep upto-<br />
date with the day-to-day running of the<br />
Company, whilst also improving our abilities<br />
to be more efficient, to meet deadlines and<br />
to keep client satisfaction at its best – that is<br />
the sort of challenge I like to take on. Working<br />
together as a team towards SHIELD’s success.<br />
John Cutajar – Superintendent<br />
of Operations<br />
SHIELD has appointed you<br />
as its first Superintendent of<br />
Operations. What exactly does<br />
this role involve and what<br />
improvements do you plan to<br />
bring to SHIELD?<br />
This is a new role within SHIELD, in which my<br />
responsibility is to manage the operations<br />
assigned to all our consultants to ensure that<br />
they meet contractual quality and performance<br />
criteria. SHIELD is very committed to meet<br />
customer expectations by driving value and<br />
my role involves diverse aspects.<br />
I shall, for instance, ensure that all Assignment<br />
Programs are executed properly, efficiently,<br />
safely and in accordance with the SHIELD<br />
Quality Management System, internal<br />
Guidelines, specific client needs and National<br />
Health & Safety regulations as applicable. In<br />
practice, I will ensure that all SHIELD work sites<br />
John Cutajar<br />
are managed by our consultants in accordance<br />
with the industry standards and that all<br />
mandatory Certifications are maintained up<br />
to date. I intend to work hard to the team’s<br />
optimize operational performance, leading by<br />
example and lending my extensive experiences<br />
towards practical and timely completion of<br />
assignments, at a high quality.<br />
Christopher Lightfoot – Head of<br />
Operational Planning<br />
SHIELD has appointed you as<br />
its first Head of Operational<br />
Planning. What exactly does<br />
this role involve and what<br />
improvements do you plan to<br />
bring to SHIELD?<br />
This new role showcases a real determination<br />
towards the improvement of all SHIELD<br />
36