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Credit Management APRIL 2019

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

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NEWS<br />

IN BRIEF<br />

New collection service<br />

DEBT recovery firm DSL has launched a<br />

specialist service to help local authorities<br />

collect sundry debt after a recent pilot for a<br />

single inner London council delivered a 54<br />

percent success rate. Sundry debt covers<br />

a range of commercial invoices from bin<br />

collections and licensing fees to nursing<br />

home overpayments, service charge arrears<br />

and planning fees.<br />

Mike Brooks, director of DSL, says sundry<br />

debt is notoriously difficult to collect: “With<br />

conservative estimates suggesting these<br />

debts could amount to millions of pounds<br />

across the country, there is a real incentive to<br />

recoup more of these monies.<br />

“Our Local Authority Debt Collection<br />

team focuses exclusively on these more<br />

challenging debts, combining new technology<br />

with traditional investigation techniques<br />

honed over years in the industry to trace<br />

those who are liable and secure missed<br />

payments.” dsluk.net<br />

P2P lending tops £9.5bn<br />

PEER-to-peer cumulative lending jumped<br />

by almost half to £9.5 billion last year<br />

according to data from the Peer-to-Peer<br />

Finance Association (P2PFA).<br />

Loans originated by firms lifted by 44<br />

percent in 2018, split between more than<br />

288,000 business borrowers and individuals.<br />

Loans to businesses totalled £5.5 billion,<br />

with the remainder accounted for by<br />

consumer loans. Firms originated £6.6<br />

billion of loans at the end of 2017.<br />

Platforms arranged loans worth nearly £3<br />

billion during 2018, with them performing<br />

strongly in the final quarter of the year.<br />

More than £800 million of new lending was<br />

originated by these firms in the final three<br />

months of last year. Businesses accounted<br />

for £527 million of these loans, while £282<br />

million of this lending went to consumers.<br />

p2pfa.org.uk<br />

CICM Essentials<br />

Recent briefings includes a trailer for the<br />

new ITN programme – <strong>Credit</strong> Experts, details<br />

of the next Fellows Lunch, a summary of<br />

local branch AGMs and events including a<br />

distillery tour, and the <strong>Credit</strong> Academy midcourse<br />

evaluation survey.<br />

Study shows SMEs ‘failing<br />

to innovate’ and invest<br />

RESEARCH reveals a sharp divide<br />

between how important SMEs<br />

think new technology is to the<br />

future of their business and how<br />

much they actually invest in it.<br />

Over three quarters (79 percent) of SMEs<br />

see investing in technological innovation as<br />

important, yet one in ten haven’t invested<br />

in any new technology at all in the past<br />

12 months, according to Collaborate UK,<br />

CitySprint’s sixth annual survey.<br />

In addition, a quarter of SMEs have spent<br />

less than ten percent of their budget on<br />

new technology, compared to over half (56<br />

percent) who have spent between 11-30<br />

percent. This lack of investment could<br />

mean that the small businesses that spend<br />

less are falling behind their peers in terms<br />

of innovation.<br />

The findings, drawn from over 1,000 SME<br />

decision makers, found that over a third<br />

(34 percent) of SMEs would be more likely<br />

to adopt new tech in the future if there was<br />

increased Government support or bursaries<br />

available, while over a quarter (27 percent)<br />

of businesses have said they would like to<br />

see more information available on what<br />

would work for their specific business.<br />

Previous research from the Confederation<br />

of British Industry (CBI) suggests that<br />

by encouraging more businesses to take<br />

advantage of existing technologies,<br />

management practices and business<br />

support – such as cloud computing, mobile<br />

technology and e-purchasing – the UK<br />

economy could receive a £100 billion boost<br />

and see a five percent reduction in income<br />

inequality. While businesses understand<br />

the importance of implementing new<br />

Manufacturing output steadies<br />

THE output for Britain’s manufacturers<br />

remains stable and above the long-term<br />

average, according to a survey by Make<br />

UK, the manufacturers’ organisation,<br />

and business advisory firm BDO LLP. The<br />

gap between orders and output, however,<br />

continues to hint that stockpiling activities<br />

are inflating output production levels.<br />

The Make UK/BDO Q1 Manufacturing<br />

Outlook survey reports that output balances<br />

(+22 percent) were once again higher than<br />

orders (+14 percent) suggesting that at<br />

least part of output production is related<br />

to stockpiling activities rather than actual<br />

demand coming from customers.<br />

Although still in positive territory,<br />

expectations for the next quarter are<br />

weakening. Output and order balances for<br />

the next three months are forecast to fall<br />

to 17 percent and 13 percent respectively,<br />

with uncertainty around Brexit a prominent<br />

factor.<br />

For the first time since 2016, the balance<br />

of domestic orders is stronger than exports.<br />

technology, a clear list of barriers has<br />

emerged which are preventing SMEs from<br />

making the investment needed: a lack of<br />

budget comes out as the most cited reason<br />

(38 percent), followed by concerns about<br />

security (26 percent) and that staff would<br />

have to be trained to use it (24 percent).<br />

Nearly a fifth (18 percent) would be more<br />

likely to adopt new tech, like AI, blockchain,<br />

or automation, if they worked with other<br />

businesses of a similar size and scale to<br />

increase their chances of success.<br />

The top three reasons SMEs use<br />

technology in their business are cited<br />

as being: improving IT infrastructure (40<br />

percent); reducing business costs through<br />

automation (31 percent); and using tech to<br />

protect information through cyber security<br />

(28 percent). Just 17 percent of SMEs –<br />

fewer than one in five – are currently using<br />

AI or machine learning algorithms, and<br />

only 23 percent plan to use such tech in the<br />

future. citysprint.co.uk/collaborate-uk<br />

Over three quarters<br />

(79 percent) of SMEs<br />

see investing in<br />

technological innovation<br />

as important, yet one<br />

in ten haven’t invested in<br />

any new technology<br />

at all in the past 12<br />

months.<br />

Exports have been unable to recover since<br />

the very sharp drop in the previous<br />

quarter, which resulted in a disappointing<br />

end to 2018 for the sector. The UK’s export<br />

balance has been particularly badly<br />

hindered by a slowdown in import appetite<br />

from Asia. Europe continues to be the top<br />

market opportunity for manufacturers<br />

but, also for the first time since 2016, the<br />

balance for demand coming from Europe is<br />

lower than 50 percent. This drop is tied in<br />

part to Brexit uncertainty, with companies<br />

concerned that goods may be stuck at<br />

ports, as well as a more general economic<br />

slowdown happening across Europe.<br />

Compared to last quarter, employment<br />

and investment balances show some signs<br />

of pick-up, however employment balances<br />

are significantly higher than investment,<br />

indicating that manufacturers may be<br />

opting to hire a flexible workforce in the<br />

short-term rather than make long-term<br />

investments in a period of uncertainty.<br />

makeuk.org bdo.co.uk<br />

The Recognised Standard / www.cicm.com / April <strong>2019</strong> / PAGE 10

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