Credit Management APRIL 2019

ADVERTORIAL – HIGH RADIUS
WHAT THE
FUTURE HOLDS
A report from the world’s largest order-to-cash
networking event.
AUTHOR – Tanya Arrowsmith
Tanya Arrowsmith
RADIANCE 2019, the world’s
largest gathering of orderto-cash
professionals
was held in February
in Houston, Texas. The
three-day event witnessed
more than 400 accounts receivables
professionals from across companies
and industries attend more than 100
sessions and discussions on a broad range
of order-to-cash related topics such as
credit, collections, the future of payments,
fintech, general financial management,
leadership as well as digital disruption and
artificial intelligence in order to cash.
ORDER-TO-CASH UNCONFERENCE
Aiming to break free from the monotony
that dominates most professional
conferences, we prefer to call Radiance
as an ‘Order to Cash Unconference’ and
true to its theme the event was held in
the Minute Maid Park, a baseball ground
that is home to the Houston Astros. The
sessions were led by the finance and order
to cash leaders from major organisations
including adidas, Honeywell, Citi, P&G,
Coca-Cola, Microsoft, Uber, Danone and
L'Oréal to name a few. Unlike regular
conferences, the sessions were designed
in the form of mutual dialogue between
the speakers and audience and witnessed
maximum participation from everyone
involved. The day-long sessions and panel
discussions were followed by nights of
networking and partying at some of the
best spots in Houston.
One of the highlights of the conference
included the demo stations that showcased
how automation was disrupting orderto-cash.
The audience had a first-hand
experience of how Artificial Intelligence
(AI) handles traditional accounts
receivable (A/R) tasks such as cash posting
(payment reconciliation), dunning,
customer claim/dispute resolution, credit
scoring and invoicing. But the star of
the conference was undoubtedly the
launch of the revolutionary Autonomous
Receivables technology by Sashi Narahari,
CEO of HighRadius.
Touted as the future of A/R, the
Autonomous Receivables software is a
combination of the world’s first AI-enabled
Integrated receivables platform, Touch/
Voice Interface and a digital assistant
Freeda, and is set to fundamentally alter
the way analysts work by putting order-tocash
on auto-pilot mode.
HUMANS V MACHINES
The Autonomous receivables software
debunks the myth that AI is out to replace
human jobs by showcasing how analyst
skills can be combined with AI to create
teams which have laser-focus on strategic
work with higher corporate impact. While
the digital assistants perform the more
mundane clerical tasks, AI provides deep
analytical insights, which when combined
with the analyst’s context-sensitive
judgement making skills, will result in
better outcomes for an organisation. To
learn more about how the future looks,
visit highradius.com/autonomous/.
Tanya Arrowsmith is Marketing Manager
EMEA at HighRadius.
Touted as the future of A/R, the Autonomous
Receivables software is a combination
of the world’s first AI-enabled Integrated
receivables platform, Touch/Voice Interface
and a digital assistant Freeda
The Recognised Standard / www.cicm.com / April 2019 / PAGE 38