The Rise of Mobile Apps in the Energy Industry, Oil & Gas Leaders magazine, Aug2019

MIDDLE EAST NEWS
MANLIFT | The first choice for jobs
to be done at height
How do you deliver the
best customer
experience? What
kind of creative and
novel way can you come up and
think of? When was the last time
where you disrupted the routine
of daily thoughts followed by
daily routine of activities?
The intentions for all of the
Manlift team are the same:
1) Creating a harmonious and
genuine circle of trust with our
customers
2) Keeping one’s words in
delivering the most suitable
solution and the best service to
our customers
3) Responding promptly and
providing fast resolution times
when the customer reaches out
for support.
These are some of the important
requisites required to build the
foundation for a solid and
positive customer experience.
The catalyst that brings the
positive memorable experience
for our customers happens when
we blend, both the above
mentioned requisites together
with the ingredients of each value
chain in the rental cycle process
flow (see below graphic).
This is where and when the
“Manlift Way” comes to shine
and takes over. And when the
actual journey is embarked on
by our customers as soon as they
rent their desired access platform
from us. It requires a culture of
openness, willingness to receive
and act upon feedback and most
of all embracing change for the
better. The Manlift Way is also
known as the operating model
of the company. It is something
that cannot be copied or become
a me-too product it is unique
like a gene embedded in each of
our employee’s mindset. It makes
us who we are, what we stand
for and how we deliver the best
customer experience at Manlift.
Find out for yourself: https://
www.manliftgroup.com/en/rental
#customerexperience #manlift
#accessplatform #rentalcycle
#valuechain
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