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FINANCIAL VANGUARD<br />

Vanguard, MONDAY, AUGUST 19, 2019 — 23<br />

BANKING INTERVIEW<br />

BUSINESS LOAN & MORE:<br />

Access Bank offers<br />

collateral-free<br />

loans, business<br />

support <str<strong>on</strong>g>to</str<strong>on</strong>g> SMEs<br />

The Emerging Business Team of Access Bank<br />

led by Mrs. Ayo Olojede discusses how small and<br />

medium enterprises can get financial and other supports<br />

from Access Bank, especially business loan without<br />

collateral.<br />

Excerpt:<br />

CAN you briefly let us in<str<strong>on</strong>g>to</str<strong>on</strong>g><br />

the offerings of the Access<br />

Bank Emerging Business<br />

propositi<strong>on</strong>?<br />

At Access Bank we are very<br />

passi<strong>on</strong>ate about supporting<br />

SMEs and our soluti<strong>on</strong> is a<br />

c<strong>on</strong>vergence of the ecosystem of<br />

offerings that is aligned with the<br />

challenges that SMEs face. What<br />

are those challenges? Challenges<br />

that bothering <strong>on</strong> business<br />

management practices, capacity<br />

building, marketing and selling<br />

of their products or services, and<br />

the icing for us is their access <str<strong>on</strong>g>to</str<strong>on</strong>g><br />

finance. We have designed our<br />

entire propositi<strong>on</strong> in such a way<br />

that when you are banking with<br />

us, everything that keeps you up<br />

at night, all of the pain points in<br />

running your business smoothly,<br />

we are able <str<strong>on</strong>g>to</str<strong>on</strong>g> handle them for<br />

you. That is what our Emerging<br />

Business offering is all about.<br />

The latest SMEDAN (Small<br />

and Medium Enterprises<br />

Development Agency of<br />

<str<strong>on</strong>g>Nigeria</str<strong>on</strong>g>) and NBS (Nati<strong>on</strong>al<br />

Bureau of Statistics) reports<br />

noted that we now have over 41<br />

milli<strong>on</strong> businesses nati<strong>on</strong>wide, in<br />

the category of micro, small and<br />

medium enterprises, MSMEs;<br />

How does the bank cater for the<br />

banking needs of the different<br />

segments?<br />

At Access Bank, we first of all<br />

understand the diverseness of<br />

SMEs; with that we have<br />

dimensi<strong>on</strong>ed them based <strong>on</strong> their<br />

needs, their demography, their<br />

business turnover and sizes. We<br />

have specific products tailored <str<strong>on</strong>g>to</str<strong>on</strong>g><br />

cater <str<strong>on</strong>g>to</str<strong>on</strong>g> each of the segment. We<br />

have what we call the growing<br />

business, the basic business and<br />

the established SME. For the<br />

growing business we know that<br />

some of them are not structured,<br />

they are unregistered; So we have<br />

partnered with law firms <str<strong>on</strong>g>to</str<strong>on</strong>g><br />

register their businesses for them<br />

and also give them the<br />

opportunity <str<strong>on</strong>g>to</str<strong>on</strong>g> run a business<br />

bank account. Another thing we<br />

do is that we help them with cost<br />

savings and we’ve categorise<br />

them as people who have<br />

turnover of between N50 and<br />

N180 milli<strong>on</strong>. Most times if they<br />

are going <str<strong>on</strong>g>to</str<strong>on</strong>g> run their business<br />

based <strong>on</strong> that turnover, some of<br />

them will <str<strong>on</strong>g>spend</str<strong>on</strong>g> as high as<br />

N12,000 <strong>on</strong> CoT. But at Access<br />

Bank, we just have a fixed<br />

subscripti<strong>on</strong> fee of four thousand<br />

naira. So if you do the<br />

calculati<strong>on</strong>s, you will see that we<br />

are giving them up <str<strong>on</strong>g>to</str<strong>on</strong>g> 70% of cost<br />

savings so that they can channel<br />

their funds <str<strong>on</strong>g>to</str<strong>on</strong>g> other aspects of the<br />

business. We have the people we<br />

c<strong>on</strong>sider the established<br />

business. We also provide the<br />

opportunity of cost savings of up<br />

<str<strong>on</strong>g>to</str<strong>on</strong>g> 85%. This is part of our strategy<br />

in the Emerging Business. We<br />

provide cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers the<br />

opportunity <str<strong>on</strong>g>to</str<strong>on</strong>g> run their business,<br />

grow their business and support<br />

them through other innovative<br />

products. Like those in the import,<br />

they form queue and the batch<br />

FX where a cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer can build<br />

up funds and make a bulk<br />

transfer if up <str<strong>on</strong>g>to</str<strong>on</strong>g> $50,000. This is<br />

what we do at Access Bank <str<strong>on</strong>g>to</str<strong>on</strong>g><br />

support our SMEs.<br />

You have positi<strong>on</strong>ed your<br />

product as providing more than<br />

banking soluti<strong>on</strong>s, what can you<br />

offer SMEs bey<strong>on</strong>d the regular<br />

banking services?<br />

It is about adding value <str<strong>on</strong>g>to</str<strong>on</strong>g> our<br />

cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers’ businesses because<br />

we want <str<strong>on</strong>g>to</str<strong>on</strong>g> help the businesses<br />

grow. We have realized that it is<br />

not just finance that these<br />

businesses need; They need <str<strong>on</strong>g>to</str<strong>on</strong>g><br />

build capacity. So we have a lot<br />

of initiatives tailored <str<strong>on</strong>g>to</str<strong>on</strong>g>wards<br />

building their capacity. We have<br />

a lot of trainings, we have<br />

seminars, workshops and we<br />

have partnered with a lot of<br />

industry specialist, both<br />

internati<strong>on</strong>al and local and we’ve<br />

seen that this has been very<br />

helpful in helping their<br />

businesses grow. Apart from<br />

these we also have technological<br />

offerings for SMEs, because we<br />

realised that there is need for their<br />

businesses <str<strong>on</strong>g>to</str<strong>on</strong>g> be efficient and<br />

effective. We thought; what other<br />

way can they achieve that than<br />

being in tune with technology?<br />

So we have different supports like<br />

website design that we offer <str<strong>on</strong>g>to</str<strong>on</strong>g> our<br />

Emerging Business cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers.<br />

We also have a business<br />

Ayo Olojede, Group Head,<br />

Emerging Business<br />

Chioma Ogwo, Head, N<strong>on</strong>-<br />

Financial Services<br />

management soluti<strong>on</strong> which we<br />

offer them. These packages are<br />

severely discounted.<br />

Access <str<strong>on</strong>g>to</str<strong>on</strong>g> finance is widely<br />

regarded as the major challenge<br />

for most MSMEs in <str<strong>on</strong>g>Nigeria</str<strong>on</strong>g>,<br />

Generally, people talk<br />

about how access <str<strong>on</strong>g>to</str<strong>on</strong>g><br />

finance is the biggest<br />

challenge SMEs face<br />

with the growth of<br />

their businesses; but<br />

most of them have<br />

challenge of poor<br />

finance records<br />

what is Access Bank doing for<br />

small businesses in this regard?<br />

At the heart of what we do are<br />

our loan offerings for our<br />

cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers. We realised that it is<br />

simply not possible for business<br />

owners <str<strong>on</strong>g>to</str<strong>on</strong>g> scale up their business<br />

drawing funds from their pocket.<br />

As your business grows, you will<br />

need m<strong>on</strong>ey <str<strong>on</strong>g>to</str<strong>on</strong>g> hire new<br />

employees, <str<strong>on</strong>g>to</str<strong>on</strong>g> purchase new<br />

equipment and open new<br />

branches in other locati<strong>on</strong>s. So it<br />

is important that as a business<br />

owner you begin <str<strong>on</strong>g>to</str<strong>on</strong>g> c<strong>on</strong>sider the<br />

various financing opti<strong>on</strong>s that is<br />

available <str<strong>on</strong>g>to</str<strong>on</strong>g> you and how you can<br />

positi<strong>on</strong> yourself <str<strong>on</strong>g>to</str<strong>on</strong>g> make sure you<br />

are able <str<strong>on</strong>g>to</str<strong>on</strong>g> access that finance. Let<br />

me quickly talk about why banks<br />

say no <str<strong>on</strong>g>to</str<strong>on</strong>g> SMEs. Generally,<br />

Thelma Luke-Nwoye, Head,<br />

Liabilities Emerging Businesses<br />

people talk about how access <str<strong>on</strong>g>to</str<strong>on</strong>g><br />

finance is the biggest challenge<br />

SMEs face with the growth of<br />

their businesses. But most of<br />

them have challenge of poor<br />

finance records, misalignment<br />

with the cash flow, not knowing<br />

which porti<strong>on</strong> of sales proceed is<br />

their profit. Most of them also<br />

have challenges with collateral.<br />

What we have d<strong>on</strong>e at Access<br />

Bank is that we have invested in<br />

a specific lending assessment<br />

method that takes care of all of<br />

these challenges. As a result we<br />

are able <str<strong>on</strong>g>to</str<strong>on</strong>g> lend <str<strong>on</strong>g>to</str<strong>on</strong>g> cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers who<br />

are new <str<strong>on</strong>g>to</str<strong>on</strong>g> borrowing and who<br />

have never taken our facilities<br />

before. With this we have been<br />

able <str<strong>on</strong>g>to</str<strong>on</strong>g> assist SMEs who<br />

ordinarily would not have been<br />

able <str<strong>on</strong>g>to</str<strong>on</strong>g> access finance. Our<br />

requirements are very relaxed.<br />

We have loans like MediLoan<br />

that is collateral-free. We also can<br />

ask for flexible collateral opti<strong>on</strong><br />

based <strong>on</strong> what you want and we<br />

leverage the Nati<strong>on</strong>al Collateral<br />

Registry <str<strong>on</strong>g>to</str<strong>on</strong>g> be able <str<strong>on</strong>g>to</str<strong>on</strong>g> register such<br />

as asset. We have lending officers<br />

who will also engage you, and<br />

in the course of engaging with<br />

you, they help you through<br />

building up a balance sheet,<br />

financial statement and cash flow<br />

that adjust all of your household<br />

expenses - the reas<strong>on</strong> being that<br />

most SMEs have <strong>on</strong>e pocket,<br />

everything that they make goes<br />

in<str<strong>on</strong>g>to</str<strong>on</strong>g> <strong>on</strong>e pocket. In the course of<br />

putting everything <str<strong>on</strong>g>to</str<strong>on</strong>g>gether, we<br />

will be able <str<strong>on</strong>g>to</str<strong>on</strong>g> differentiate what<br />

you are <str<strong>on</strong>g>to</str<strong>on</strong>g> <str<strong>on</strong>g>spend</str<strong>on</strong>g> <strong>on</strong> your<br />

household and what goes in<str<strong>on</strong>g>to</str<strong>on</strong>g><br />

your business and what amount<br />

of m<strong>on</strong>ey is free that you can<br />

reinvest in<str<strong>on</strong>g>to</str<strong>on</strong>g> your business. On<br />

that basis, we determine your<br />

loan requirements. Whether you<br />

are a school owner, a health<br />

practiti<strong>on</strong>er or you are in<str<strong>on</strong>g>to</str<strong>on</strong>g> IT, or<br />

any other business you can access<br />

up <str<strong>on</strong>g>to</str<strong>on</strong>g> N10 milli<strong>on</strong> without<br />

collateral. All of the value chain<br />

in the health sec<str<strong>on</strong>g>to</str<strong>on</strong>g>r we are able<br />

<str<strong>on</strong>g>to</str<strong>on</strong>g> support and additi<strong>on</strong>ally<br />

provide advisory support<br />

through our partnership with<br />

Medical Credit Fund (MCF).<br />

They will help you as a doc<str<strong>on</strong>g>to</str<strong>on</strong>g>r or<br />

pharmacists see your practice as<br />

a business.<br />

What do SMEs require in<br />

order <str<strong>on</strong>g>to</str<strong>on</strong>g> access a loan from your<br />

bank? Do I need <str<strong>on</strong>g>to</str<strong>on</strong>g> be a cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer<br />

of the Bank?<br />

You d<strong>on</strong>’t need <str<strong>on</strong>g>to</str<strong>on</strong>g> have an<br />

account with us. We will first of<br />

all do a credit check <strong>on</strong> you <str<strong>on</strong>g>to</str<strong>on</strong>g><br />

know your credit score. If it is<br />

clean, we will then proceed <str<strong>on</strong>g>to</str<strong>on</strong>g><br />

demand for your business<br />

records. If these two things are<br />

fine, you are close <str<strong>on</strong>g>to</str<strong>on</strong>g> qualifying<br />

for a loan. We are not looking for<br />

the things that banks generally<br />

require. But the good thing about<br />

us is that, if you d<strong>on</strong>’t have these<br />

things, we work with you <str<strong>on</strong>g>to</str<strong>on</strong>g> help<br />

you achieve them all. But note<br />

that when you eventually qualify<br />

<str<strong>on</strong>g>to</str<strong>on</strong>g> get the loan.<br />

Tell us about your specific loan<br />

offerings for SMEs in Health,<br />

Technology and Educati<strong>on</strong>.<br />

We have MediLoan for<br />

pharmacists, hospitals and<br />

diagnostic centres. This loan is<br />

available for different things like,<br />

working capital, equipment<br />

financing and expansi<strong>on</strong>. It is a<br />

very flexible loan, if you ask for<br />

three milli<strong>on</strong>; we w<strong>on</strong>’t ask you<br />

for any collateral at all. We can<br />

lend as much as three hundred<br />

and fifty milli<strong>on</strong> <str<strong>on</strong>g>to</str<strong>on</strong>g> buy equipment<br />

because we know how expensive<br />

medical equipments are. Our<br />

partnership with Medical Credit<br />

Fund (MCF) allows us <str<strong>on</strong>g>to</str<strong>on</strong>g> offer<br />

technical assistance <str<strong>on</strong>g>to</str<strong>on</strong>g> our<br />

cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers. Medical practiti<strong>on</strong>ers<br />

have a quality standard rating for<br />

operating. Our partnership with<br />

MCF allows them come in<str<strong>on</strong>g>to</str<strong>on</strong>g> our<br />

cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers’ facility and help them<br />

attain a high quality standard in<br />

healthcare.<br />

We also have a loan for schools.<br />

The loan is tailored for people who<br />

are in the business of running<br />

schools. The account for schools<br />

is called ‘The Diam<strong>on</strong>d School<br />

Advantage’, DSA. This account<br />

gives school owners the<br />

advantage of collateral free loan<br />

<str<strong>on</strong>g>to</str<strong>on</strong>g> buy equipment, renovate their<br />

schools and also working capital.<br />

We have the creative sec<str<strong>on</strong>g>to</str<strong>on</strong>g>r<br />

loan. Through the CBN <strong>on</strong>lending<br />

initiative targeted at the<br />

Creative sec<str<strong>on</strong>g>to</str<strong>on</strong>g>r, Access Bank<br />

supports businesses in the<br />

fashi<strong>on</strong> industry, IT, Movie and<br />

Music producti<strong>on</strong>. You can enjoy<br />

up <str<strong>on</strong>g>to</str<strong>on</strong>g> N500milli<strong>on</strong> at a<br />

discounted interest rate of 9% for<br />

repayment durati<strong>on</strong> of up <str<strong>on</strong>g>to</str<strong>on</strong>g> 10<br />

years.<br />

Access Bank is really passi<strong>on</strong>ate<br />

about growing the engine of the<br />

ec<strong>on</strong>omy which SMEs represent.

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