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FINANCIAL VANGUARD<br />
Vanguard, MONDAY, AUGUST 19, 2019 — 23<br />
BANKING INTERVIEW<br />
BUSINESS LOAN & MORE:<br />
Access Bank offers<br />
collateral-free<br />
loans, business<br />
support <str<strong>on</strong>g>to</str<strong>on</strong>g> SMEs<br />
The Emerging Business Team of Access Bank<br />
led by Mrs. Ayo Olojede discusses how small and<br />
medium enterprises can get financial and other supports<br />
from Access Bank, especially business loan without<br />
collateral.<br />
Excerpt:<br />
CAN you briefly let us in<str<strong>on</strong>g>to</str<strong>on</strong>g><br />
the offerings of the Access<br />
Bank Emerging Business<br />
propositi<strong>on</strong>?<br />
At Access Bank we are very<br />
passi<strong>on</strong>ate about supporting<br />
SMEs and our soluti<strong>on</strong> is a<br />
c<strong>on</strong>vergence of the ecosystem of<br />
offerings that is aligned with the<br />
challenges that SMEs face. What<br />
are those challenges? Challenges<br />
that bothering <strong>on</strong> business<br />
management practices, capacity<br />
building, marketing and selling<br />
of their products or services, and<br />
the icing for us is their access <str<strong>on</strong>g>to</str<strong>on</strong>g><br />
finance. We have designed our<br />
entire propositi<strong>on</strong> in such a way<br />
that when you are banking with<br />
us, everything that keeps you up<br />
at night, all of the pain points in<br />
running your business smoothly,<br />
we are able <str<strong>on</strong>g>to</str<strong>on</strong>g> handle them for<br />
you. That is what our Emerging<br />
Business offering is all about.<br />
The latest SMEDAN (Small<br />
and Medium Enterprises<br />
Development Agency of<br />
<str<strong>on</strong>g>Nigeria</str<strong>on</strong>g>) and NBS (Nati<strong>on</strong>al<br />
Bureau of Statistics) reports<br />
noted that we now have over 41<br />
milli<strong>on</strong> businesses nati<strong>on</strong>wide, in<br />
the category of micro, small and<br />
medium enterprises, MSMEs;<br />
How does the bank cater for the<br />
banking needs of the different<br />
segments?<br />
At Access Bank, we first of all<br />
understand the diverseness of<br />
SMEs; with that we have<br />
dimensi<strong>on</strong>ed them based <strong>on</strong> their<br />
needs, their demography, their<br />
business turnover and sizes. We<br />
have specific products tailored <str<strong>on</strong>g>to</str<strong>on</strong>g><br />
cater <str<strong>on</strong>g>to</str<strong>on</strong>g> each of the segment. We<br />
have what we call the growing<br />
business, the basic business and<br />
the established SME. For the<br />
growing business we know that<br />
some of them are not structured,<br />
they are unregistered; So we have<br />
partnered with law firms <str<strong>on</strong>g>to</str<strong>on</strong>g><br />
register their businesses for them<br />
and also give them the<br />
opportunity <str<strong>on</strong>g>to</str<strong>on</strong>g> run a business<br />
bank account. Another thing we<br />
do is that we help them with cost<br />
savings and we’ve categorise<br />
them as people who have<br />
turnover of between N50 and<br />
N180 milli<strong>on</strong>. Most times if they<br />
are going <str<strong>on</strong>g>to</str<strong>on</strong>g> run their business<br />
based <strong>on</strong> that turnover, some of<br />
them will <str<strong>on</strong>g>spend</str<strong>on</strong>g> as high as<br />
N12,000 <strong>on</strong> CoT. But at Access<br />
Bank, we just have a fixed<br />
subscripti<strong>on</strong> fee of four thousand<br />
naira. So if you do the<br />
calculati<strong>on</strong>s, you will see that we<br />
are giving them up <str<strong>on</strong>g>to</str<strong>on</strong>g> 70% of cost<br />
savings so that they can channel<br />
their funds <str<strong>on</strong>g>to</str<strong>on</strong>g> other aspects of the<br />
business. We have the people we<br />
c<strong>on</strong>sider the established<br />
business. We also provide the<br />
opportunity of cost savings of up<br />
<str<strong>on</strong>g>to</str<strong>on</strong>g> 85%. This is part of our strategy<br />
in the Emerging Business. We<br />
provide cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers the<br />
opportunity <str<strong>on</strong>g>to</str<strong>on</strong>g> run their business,<br />
grow their business and support<br />
them through other innovative<br />
products. Like those in the import,<br />
they form queue and the batch<br />
FX where a cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer can build<br />
up funds and make a bulk<br />
transfer if up <str<strong>on</strong>g>to</str<strong>on</strong>g> $50,000. This is<br />
what we do at Access Bank <str<strong>on</strong>g>to</str<strong>on</strong>g><br />
support our SMEs.<br />
You have positi<strong>on</strong>ed your<br />
product as providing more than<br />
banking soluti<strong>on</strong>s, what can you<br />
offer SMEs bey<strong>on</strong>d the regular<br />
banking services?<br />
It is about adding value <str<strong>on</strong>g>to</str<strong>on</strong>g> our<br />
cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers’ businesses because<br />
we want <str<strong>on</strong>g>to</str<strong>on</strong>g> help the businesses<br />
grow. We have realized that it is<br />
not just finance that these<br />
businesses need; They need <str<strong>on</strong>g>to</str<strong>on</strong>g><br />
build capacity. So we have a lot<br />
of initiatives tailored <str<strong>on</strong>g>to</str<strong>on</strong>g>wards<br />
building their capacity. We have<br />
a lot of trainings, we have<br />
seminars, workshops and we<br />
have partnered with a lot of<br />
industry specialist, both<br />
internati<strong>on</strong>al and local and we’ve<br />
seen that this has been very<br />
helpful in helping their<br />
businesses grow. Apart from<br />
these we also have technological<br />
offerings for SMEs, because we<br />
realised that there is need for their<br />
businesses <str<strong>on</strong>g>to</str<strong>on</strong>g> be efficient and<br />
effective. We thought; what other<br />
way can they achieve that than<br />
being in tune with technology?<br />
So we have different supports like<br />
website design that we offer <str<strong>on</strong>g>to</str<strong>on</strong>g> our<br />
Emerging Business cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers.<br />
We also have a business<br />
Ayo Olojede, Group Head,<br />
Emerging Business<br />
Chioma Ogwo, Head, N<strong>on</strong>-<br />
Financial Services<br />
management soluti<strong>on</strong> which we<br />
offer them. These packages are<br />
severely discounted.<br />
Access <str<strong>on</strong>g>to</str<strong>on</strong>g> finance is widely<br />
regarded as the major challenge<br />
for most MSMEs in <str<strong>on</strong>g>Nigeria</str<strong>on</strong>g>,<br />
Generally, people talk<br />
about how access <str<strong>on</strong>g>to</str<strong>on</strong>g><br />
finance is the biggest<br />
challenge SMEs face<br />
with the growth of<br />
their businesses; but<br />
most of them have<br />
challenge of poor<br />
finance records<br />
what is Access Bank doing for<br />
small businesses in this regard?<br />
At the heart of what we do are<br />
our loan offerings for our<br />
cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers. We realised that it is<br />
simply not possible for business<br />
owners <str<strong>on</strong>g>to</str<strong>on</strong>g> scale up their business<br />
drawing funds from their pocket.<br />
As your business grows, you will<br />
need m<strong>on</strong>ey <str<strong>on</strong>g>to</str<strong>on</strong>g> hire new<br />
employees, <str<strong>on</strong>g>to</str<strong>on</strong>g> purchase new<br />
equipment and open new<br />
branches in other locati<strong>on</strong>s. So it<br />
is important that as a business<br />
owner you begin <str<strong>on</strong>g>to</str<strong>on</strong>g> c<strong>on</strong>sider the<br />
various financing opti<strong>on</strong>s that is<br />
available <str<strong>on</strong>g>to</str<strong>on</strong>g> you and how you can<br />
positi<strong>on</strong> yourself <str<strong>on</strong>g>to</str<strong>on</strong>g> make sure you<br />
are able <str<strong>on</strong>g>to</str<strong>on</strong>g> access that finance. Let<br />
me quickly talk about why banks<br />
say no <str<strong>on</strong>g>to</str<strong>on</strong>g> SMEs. Generally,<br />
Thelma Luke-Nwoye, Head,<br />
Liabilities Emerging Businesses<br />
people talk about how access <str<strong>on</strong>g>to</str<strong>on</strong>g><br />
finance is the biggest challenge<br />
SMEs face with the growth of<br />
their businesses. But most of<br />
them have challenge of poor<br />
finance records, misalignment<br />
with the cash flow, not knowing<br />
which porti<strong>on</strong> of sales proceed is<br />
their profit. Most of them also<br />
have challenges with collateral.<br />
What we have d<strong>on</strong>e at Access<br />
Bank is that we have invested in<br />
a specific lending assessment<br />
method that takes care of all of<br />
these challenges. As a result we<br />
are able <str<strong>on</strong>g>to</str<strong>on</strong>g> lend <str<strong>on</strong>g>to</str<strong>on</strong>g> cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers who<br />
are new <str<strong>on</strong>g>to</str<strong>on</strong>g> borrowing and who<br />
have never taken our facilities<br />
before. With this we have been<br />
able <str<strong>on</strong>g>to</str<strong>on</strong>g> assist SMEs who<br />
ordinarily would not have been<br />
able <str<strong>on</strong>g>to</str<strong>on</strong>g> access finance. Our<br />
requirements are very relaxed.<br />
We have loans like MediLoan<br />
that is collateral-free. We also can<br />
ask for flexible collateral opti<strong>on</strong><br />
based <strong>on</strong> what you want and we<br />
leverage the Nati<strong>on</strong>al Collateral<br />
Registry <str<strong>on</strong>g>to</str<strong>on</strong>g> be able <str<strong>on</strong>g>to</str<strong>on</strong>g> register such<br />
as asset. We have lending officers<br />
who will also engage you, and<br />
in the course of engaging with<br />
you, they help you through<br />
building up a balance sheet,<br />
financial statement and cash flow<br />
that adjust all of your household<br />
expenses - the reas<strong>on</strong> being that<br />
most SMEs have <strong>on</strong>e pocket,<br />
everything that they make goes<br />
in<str<strong>on</strong>g>to</str<strong>on</strong>g> <strong>on</strong>e pocket. In the course of<br />
putting everything <str<strong>on</strong>g>to</str<strong>on</strong>g>gether, we<br />
will be able <str<strong>on</strong>g>to</str<strong>on</strong>g> differentiate what<br />
you are <str<strong>on</strong>g>to</str<strong>on</strong>g> <str<strong>on</strong>g>spend</str<strong>on</strong>g> <strong>on</strong> your<br />
household and what goes in<str<strong>on</strong>g>to</str<strong>on</strong>g><br />
your business and what amount<br />
of m<strong>on</strong>ey is free that you can<br />
reinvest in<str<strong>on</strong>g>to</str<strong>on</strong>g> your business. On<br />
that basis, we determine your<br />
loan requirements. Whether you<br />
are a school owner, a health<br />
practiti<strong>on</strong>er or you are in<str<strong>on</strong>g>to</str<strong>on</strong>g> IT, or<br />
any other business you can access<br />
up <str<strong>on</strong>g>to</str<strong>on</strong>g> N10 milli<strong>on</strong> without<br />
collateral. All of the value chain<br />
in the health sec<str<strong>on</strong>g>to</str<strong>on</strong>g>r we are able<br />
<str<strong>on</strong>g>to</str<strong>on</strong>g> support and additi<strong>on</strong>ally<br />
provide advisory support<br />
through our partnership with<br />
Medical Credit Fund (MCF).<br />
They will help you as a doc<str<strong>on</strong>g>to</str<strong>on</strong>g>r or<br />
pharmacists see your practice as<br />
a business.<br />
What do SMEs require in<br />
order <str<strong>on</strong>g>to</str<strong>on</strong>g> access a loan from your<br />
bank? Do I need <str<strong>on</strong>g>to</str<strong>on</strong>g> be a cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer<br />
of the Bank?<br />
You d<strong>on</strong>’t need <str<strong>on</strong>g>to</str<strong>on</strong>g> have an<br />
account with us. We will first of<br />
all do a credit check <strong>on</strong> you <str<strong>on</strong>g>to</str<strong>on</strong>g><br />
know your credit score. If it is<br />
clean, we will then proceed <str<strong>on</strong>g>to</str<strong>on</strong>g><br />
demand for your business<br />
records. If these two things are<br />
fine, you are close <str<strong>on</strong>g>to</str<strong>on</strong>g> qualifying<br />
for a loan. We are not looking for<br />
the things that banks generally<br />
require. But the good thing about<br />
us is that, if you d<strong>on</strong>’t have these<br />
things, we work with you <str<strong>on</strong>g>to</str<strong>on</strong>g> help<br />
you achieve them all. But note<br />
that when you eventually qualify<br />
<str<strong>on</strong>g>to</str<strong>on</strong>g> get the loan.<br />
Tell us about your specific loan<br />
offerings for SMEs in Health,<br />
Technology and Educati<strong>on</strong>.<br />
We have MediLoan for<br />
pharmacists, hospitals and<br />
diagnostic centres. This loan is<br />
available for different things like,<br />
working capital, equipment<br />
financing and expansi<strong>on</strong>. It is a<br />
very flexible loan, if you ask for<br />
three milli<strong>on</strong>; we w<strong>on</strong>’t ask you<br />
for any collateral at all. We can<br />
lend as much as three hundred<br />
and fifty milli<strong>on</strong> <str<strong>on</strong>g>to</str<strong>on</strong>g> buy equipment<br />
because we know how expensive<br />
medical equipments are. Our<br />
partnership with Medical Credit<br />
Fund (MCF) allows us <str<strong>on</strong>g>to</str<strong>on</strong>g> offer<br />
technical assistance <str<strong>on</strong>g>to</str<strong>on</strong>g> our<br />
cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers. Medical practiti<strong>on</strong>ers<br />
have a quality standard rating for<br />
operating. Our partnership with<br />
MCF allows them come in<str<strong>on</strong>g>to</str<strong>on</strong>g> our<br />
cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers’ facility and help them<br />
attain a high quality standard in<br />
healthcare.<br />
We also have a loan for schools.<br />
The loan is tailored for people who<br />
are in the business of running<br />
schools. The account for schools<br />
is called ‘The Diam<strong>on</strong>d School<br />
Advantage’, DSA. This account<br />
gives school owners the<br />
advantage of collateral free loan<br />
<str<strong>on</strong>g>to</str<strong>on</strong>g> buy equipment, renovate their<br />
schools and also working capital.<br />
We have the creative sec<str<strong>on</strong>g>to</str<strong>on</strong>g>r<br />
loan. Through the CBN <strong>on</strong>lending<br />
initiative targeted at the<br />
Creative sec<str<strong>on</strong>g>to</str<strong>on</strong>g>r, Access Bank<br />
supports businesses in the<br />
fashi<strong>on</strong> industry, IT, Movie and<br />
Music producti<strong>on</strong>. You can enjoy<br />
up <str<strong>on</strong>g>to</str<strong>on</strong>g> N500milli<strong>on</strong> at a<br />
discounted interest rate of 9% for<br />
repayment durati<strong>on</strong> of up <str<strong>on</strong>g>to</str<strong>on</strong>g> 10<br />
years.<br />
Access Bank is really passi<strong>on</strong>ate<br />
about growing the engine of the<br />
ec<strong>on</strong>omy which SMEs represent.