Credit Management September 2019
The CICM magazine for consumer and commercial credit professionals
The CICM magazine for consumer and commercial credit professionals
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Cr£ditWho?<br />
CICM Directory of Services<br />
FOR ADVERTISING INFORMATION<br />
OPTIONS AND PRICING CONTACT<br />
russell@cabbells.uk 0203 603 7937<br />
CREDIT MANAGEMENT SOFTWARE<br />
DATA AND ANALYTICS<br />
LEGAL<br />
SERRALA<br />
Serrala UK Ltd, 125 Wharfdale Road<br />
Winnersh Triangle, Wokingham<br />
Berkshire RG41 5RB<br />
E: r.hammons@serrala.com W: www.serrala.com<br />
T +44 118 207 0450 M +44 7788 564722<br />
Serrala optimizes the Universe of Payments for organisations seeking<br />
efficient cash visibility and secure financial processes. As an SAP<br />
Partner, Serrala supports over 3,500 companies worldwide. With<br />
more than 30 years of experience and thousands of successful<br />
customer projects, including solutions for the entire order-tocash<br />
process, Serrala provides credit managers and receivables<br />
professionals with the solutions they need to successfully protect<br />
their business against credit risk exposure and bad debt loss.<br />
identeco – Business Support Toolkit<br />
Compass House, Waterside, Hanbury Road, Bromsgrove,<br />
Worcestershire B60 4FD<br />
Telephone: 01527 549 531 Email: info@identeco.co.uk<br />
Web: www.identeco.co.uk<br />
identeco’s Business Support Toolkit is an online portal connecting<br />
its subscribers to a range of business services that help them to<br />
engage with new prospects, understand their customers and<br />
mitigate risk. Annual subscription is £79.95 per year for unlimited<br />
access. Providing company information and financial reports,<br />
director and shareholder structures as well as a unique financial<br />
health rating, balance sheets, ratio analysis, and any detrimental<br />
data that might be associated with a company. Other services also<br />
included in the subscription include a business names database,<br />
acquisition targets, a data audit service as well as unlimited,<br />
bespoke marketing and telesales listings for any sector.<br />
Shoosmiths<br />
Email: paula.swain@shoosmiths.co.uk<br />
Tel: 03700 86 3000 W: www.shoosmiths.co.uk<br />
Shoosmiths’ highly experienced team will work closely with credit<br />
teams to recover commercial debts as quickly and cost effectively as<br />
possible. We have an in depth knowledge of all areas of debt recovery,<br />
including:<br />
• Pre-litigation services to effect early recovery and keep costs down<br />
• Litigation service<br />
• Post-litigation services including enforcement<br />
• Insolvency<br />
As a client of Shoosmiths, you will find us quick to relate to your goals,<br />
and adept at advising you on the most effective way of achieving them.<br />
PAYMENT SOLUTIONS<br />
Redwood Collections Ltd<br />
0208 288 3555<br />
enquiry@redwoodcollections.com<br />
Airport House, Purley Way, Croydon, CR0 0XZ<br />
“Redwood Collections offers a complete portfolio of debt collection<br />
services ranging from sensitive client-debtor mediation through to<br />
legal and insolvency action.<br />
Incorporated in 2009, we are pleased to represent in excess of<br />
11,000 clients. Whatever your debt collection needs, we have the<br />
expertise and resources to deliver a fast, efficient and cost-effective<br />
solution.”<br />
DATA AND ANALYTICS<br />
Dun & Bradstreet<br />
Marlow International, Parkway Marlow<br />
Buckinghamshire SL7 1AJ<br />
Telephone: (0800) 001-234 Website: www.dnb.co.uk<br />
Dun & Bradstreet Finance Solutions enable modern finance<br />
leaders and credit professionals to improve business performance<br />
through more effective risk management, identification of growth<br />
opportunities, and better integration of data and insights across the<br />
business. Powered by our Data Cloud, our solutions provide access<br />
to the world’s most comprehensive commercial data and insights<br />
- supplying a continually updated view of business relationships<br />
that helps finance and credit teams stay ahead of market shifts and<br />
customer changes. Learn more here:<br />
www.dnb.co.uk/modernfinance<br />
C2FO<br />
C2FO Ltd<br />
105 Victoria Steet<br />
SW1E 6QT<br />
T: 07799 692193<br />
E: anna.donadelli@c2fo.com<br />
W: www.c2fo.com<br />
C2FO turns receivables into cashflow and payables into income,<br />
uniquely connecting buyers and suppliers to allow discounts in<br />
exchange for early payment of approved invoices. Suppliers access<br />
additional liquidity sources by accelerating payments from buyers<br />
when required in just two clicks, at a rate that works for them.<br />
Buyers, often corporates with global supply chains, benefit from the<br />
C2FO solution by improving gross margin while strengthening the<br />
financial health of supply chains through ethical business practices.<br />
ESKER<br />
Sam Townsend Head of Marketing<br />
Northern Europe Esker Ltd.<br />
T: +44 (0)1332 548176 M: +44 (0)791 2772 302<br />
W: www.esker.co.uk LinkedIn: Esker – Northern Europe<br />
Twitter: @EskerNEurope Esker.blog<br />
Esker’s Accounts Receivable (AR) solution removes the all-toocommon<br />
obstacles preventing today’s businesses from collecting<br />
receivables in a timely manner. From invoice delivery to cash<br />
application, Esker automates each step. Esker's automated AR<br />
system powered by TermSync helps companies modernise without<br />
replacing their core billing and collections processes. By simply<br />
automating what should be automated, customers get the post-sale<br />
experience they deserve and your team gets the tools they need.<br />
FINANCIAL PR<br />
Gravity London<br />
Floor 6/7, Gravity London, 69 Wilson St, London, EC21 2BB<br />
T: +44(0)207 330 8888. E: sfeast@gravitylondon.com<br />
W: www.gravitylondon.com<br />
Gravity is an award winning full service PR and advertising<br />
business that is regularly benchmarked as being one of the best<br />
in its field. It has a particular expertise in the credit sector, building<br />
long-term relationships with some of the industry’s best-known<br />
brands working on often challenging briefs. As the partner agency for<br />
the <strong>Credit</strong> Services Association (CSA) for the past 13 years, and the<br />
Chartered Institute of <strong>Credit</strong> <strong>Management</strong> since 2006, it understands<br />
the key issues affecting the credit industry and what works and what<br />
doesn’t in supporting its clients in the media and beyond.<br />
FORUMS<br />
FORUMS INTERNATIONAL<br />
T: +44 (0)1246 555055<br />
E: info@forumsinternational.co.uk<br />
W: www.forumsinternational.co.uk<br />
Forums International Ltd have been running <strong>Credit</strong> and Industry<br />
Forums since 1991. We cover a range of industry sectors and<br />
International trading, attendance is for <strong>Credit</strong> Professionals of all<br />
levels. Our forums are not just meetings but communities which<br />
aim to prepare our members for the challenges ahead. Attending<br />
for the first time is free for you to gauge the benefits and meet the<br />
members and we only have pre-approved Partners, so you will never<br />
intentionally be sold to.<br />
Bottomline Technologies<br />
115 Chatham Street, Reading<br />
Berks RG1 7JX | UK<br />
T: 0870 081 8250 E: emea-info@bottomline.com<br />
W: www.bottomline.com/uk<br />
Bottomline Technologies (NASDAQ: EPAY) helps businesses<br />
pay and get paid. Businesses and banks rely on Bottomline for<br />
domestic and international payments, effective cash management<br />
tools, automated workflows for payment processing and bill<br />
review and state of the art fraud detection, behavioural analytics<br />
and regulatory compliance. Businesses around the world depend<br />
on Bottomline solutions to help them pay and get paid, including<br />
some of the world’s largest systemic banks, private and publicly<br />
traded companies and Insurers. Every day, we help our customers<br />
by making complex business payments simple, secure and seamless.<br />
American Express<br />
76 Buckingham Palace Road,<br />
London. SW1W 9TQ<br />
T: +44 (0)1273 696933<br />
W: www.americanexpress.com<br />
American Express is working in partnership with the CICM and is<br />
a globally recognised provider of payment solutions to businesses.<br />
Specialising in providing flexible collection capabilities to drive a<br />
number of company objectives including:<br />
•Accelerate cashflow •Improved DSO •Reduce risk<br />
•Offer extended terms to customers<br />
•Provide an additional line of bank independent credit to drive<br />
growth •Create competitive advantage with your customers<br />
As experts in the field of payments and with a global reach,<br />
American Express is working with credit managers to drive growth<br />
within businesses of all sectors. By creating an additional lever to<br />
help support supplier/client relationships American Express is proud<br />
to be an innovator in the business payments space.<br />
Key IVR<br />
T: +44 (0) 1302 513 000<br />
E: sales@keyivr.com<br />
W: www.keyivr.com<br />
Key IVR are proud to have joined the Chartered Institute of <strong>Credit</strong><br />
<strong>Management</strong>’s Corporate partnership scheme. The CICM is a<br />
recognised and trusted professional entity within credit management<br />
and a perfect partner for Key IVR. We are delighted to be providing<br />
our services to the CICM to assist with their membership collection<br />
activities. Key IVR provides a suite of products to assist companies<br />
across the globe with credit management. Our service is based<br />
around giving the end-user the means to make a payment when and<br />
how they choose. Using automated collection methods, such as a<br />
secure telephone payment line (IVR), web and SMS allows companies<br />
to free up valuable staff time away from typical debt collection.<br />
The Recognised Standard / www.cicm.com / <strong>September</strong> <strong>2019</strong> / PAGE 66