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The_Future_of_Employment

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pletely automated (Phua, et al., 2010). In a similar manner, the comparative<br />

advantages <strong>of</strong> computers are likely to change the nature <strong>of</strong> work across a wide<br />

range <strong>of</strong> industries and occupations.<br />

In health care, diagnostics tasks are already being computerised. Oncologists<br />

at Memorial Sloan-Kettering Cancer Center are, for example, using IBM’s<br />

Watson computer to provide chronic care and cancer treatment diagnostics.<br />

Knowledge from 600,000 medical evidence reports, 1.5 million patient records<br />

and clinical trials, and two million pages <strong>of</strong> text from medical journals, are used<br />

for benchmarking and pattern recognition purposes. This allows the computer<br />

to compare each patient’s individual symptoms, genetics, family and medication<br />

history, etc., to diagnose and develop a treatment plan with the highest<br />

probability <strong>of</strong> success (Cohn, 2013).<br />

In addition, computerisation is entering the domains <strong>of</strong> legal and financial<br />

services. Sophisticated algorithms are gradually taking on a number <strong>of</strong> tasks<br />

performed by paralegals, contract and patent lawyers (Mark<strong>of</strong>f, 2011). More<br />

specifically, law firms now rely on computers that can scan thousands <strong>of</strong> legal<br />

briefs and precedents to assist in pre-trial research. A frequently cited example<br />

is Symantec’s Clearwell system, which uses language analysis to identify<br />

general concepts in documents, can present the results graphically, and proved<br />

capable <strong>of</strong> analysing and sorting more than 570,000 documents in two days<br />

(Mark<strong>of</strong>f, 2011).<br />

Furthermore, the improvement <strong>of</strong> sensing technology has made sensor data<br />

one <strong>of</strong> the most prominent sources <strong>of</strong> big data (Ackerman and Guizzo, 2011).<br />

Sensor data is <strong>of</strong>ten coupled with new ML fault- and anomaly-detection algorithms<br />

to render many tasks computerisable. A broad class <strong>of</strong> examples can be<br />

found in condition monitoring and novelty detection, with technology substituting<br />

for closed-circuit TV (CCTV) operators, workers examining equipment<br />

defects, and clinical staff responsible for monitoring the state <strong>of</strong> patients in intensive<br />

care. Here, the fact that computers lack human biases is <strong>of</strong> great value:<br />

algorithms are free <strong>of</strong> irrational bias, and their vigilance need not be interrupted<br />

by rest breaks or lapses <strong>of</strong> concentration. Following the declining costs <strong>of</strong> digital<br />

sensing and actuation, ML approaches have successfully addressed condition<br />

monitoring applications ranging from batteries (Saha, et al., 2007), to aircraft<br />

engines (King, et al., 2009), water quality (Osborne, et al., 2012) and intensive<br />

care units (ICUs) (Clifford and Clifton, 2012; Clifton, et al., 2012). Sensors can<br />

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