Caribbean Beat — September/October 2019 (#159)

A MESSAGE From OUR CEO
Andrea Da Silva, courtesy Caribbean airlines
Caribbean Airlines has a clear vision
to connect the region, which is a
major element in strengthening our
Caribbean identity. Far too often we
have heard from our customers how
difficult, inconvenient and expensive it is
to travel within the Caribbean.
Thankfully, this is changing, as
Caribbean Airlines is actively improving
regional connectivity, with the introduction
of new routes and increased services. In
August, we added Curaçao, our twentyfirst
destination, to our network. And in
the coming weeks and months, you will
hear and see more islands connected
from north to south and east to west,
as we close the distances within the
Caribbean archipelago.
There is significant interest among
Caribbean people to develop and
strengthen relations in the region, and
there is great potential and opportunity
for increased trade and tourism. Our
twice-weekly service to Curaçao, every
Monday and Friday, facilitates easy
connections to other Caribbean Airlines
destinations like Barbados, Grenada,
Guyana, and New York City. We also
offer cargo service to Curaçao, which
is a welcome addition for our business
travellers who utilise the free-zones on
the island. We encourage you to visit
Curacao and “feel it for yourself”!
Our network expansion also includes
the development of Kingston, Jamaica,
as a northern hub. Soon we will start
twice-weekly service between Kingston
and Grand Cayman, and Kingston and
Havana, Cuba.
Along with our developing network,
we are transforming the way we
connect with our customers. Our
customer experience improvement took
a quantum leap with the launch of the
Caribbean Airlines Mobile App. Your
response to the app has been phenomenal,
and more features will be added
as we move forward.
Now, in the palm of your hand you
can easily manage your travel experience,
including paying for travel
between Trinidad and Tobago in
TT dollars, buying Caribbean Plus
Seats, checking your flight status —
including the exclusive ability to check
your standby status if travelling on the
domestic air bridge between Trinidad
and Tobago — and much more. Try
the app for yourself, and enjoy all the
convenient features it provides.
In September and October, there
continue to be numerous exciting events
throughout Caribbean Airlines destinations,
including the Hero CPL T20
Caribbean Premier League Series,
which takes place from 4 September to
12 October. As the Official Airline sponsor,
we will connect cricket fans and
teams to attend the games.
We are also the Official Airline for
Miami Carnival, which takes place from
10 to 14 October. Caribbean Airlines
operates daily between Trinidad and
Tobago and Miami International Airport;
five times each week to Hollywood International
Airport in Fort Lauderdale in the
off-peak, and daily for the period 19 July
to 10 September; and three times weekly
to Orlando International Airport — with
seamless connections to Guyana, Suriname,
and other regional destinations.
We also fly daily between Fort Lauderdale
and Kingston, Jamaica.
Miami and South Florida are significant
markets for Caribbean Airlines,
and being the Official Airline for Miami
Carnival is a natural partnership which
fits squarely into our Caribbean Identity
brand story.
Please check the Need to Know
section of the magazine, starting on
page 20, for details of these and other
events, and how Caribbean Airlines can
get you there.
Download the Mobile App — which
gives you access and information like
never before!
Thank you for choosing Caribbean
Airlines — we value your business, and
look forward to serving you throughout
our twenty-one-destination network.
Garvin Medera
Chief Executive Officer
14 WWW.CARIBBEAN-AIRLINES.COM