BAY OF PLENTY BUSINESS NEWS OCT/NOV 2019

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From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy.

Bay of plenty

OCTOBER/NOVEMBER 2019 VOLUME 3: ISSUE 10 WWW.BOPBUSINESSNEWS.CO.NZ FACEBOOK.COM/BOPBUSINESSNEWS

new tauranga campus

scores big wins

at property people awards

The University of Waikato’s new Tauranga

Campus won the Bank of New Zealand

Supreme Excellence Award at the second

annual Bay of Plenty Property People Awards

By DAVID PORTER

And that was just one

of three titles awarded

to the $55 million

Campus, which opened earlier

this year.

The facility also won the

Sharp Tudhope Lawyers

Urban Design and Architectural

Award and the Greenstone

Group Best Team

Award. After two decades

of community lobbying and

fundraising, the 8400sqm

state-of-the-art multi-purpose

teaching and research facility,

now accommodates 1000

Continued on page 3

BNZ’s Graeme Geurtz presents the supreme

award to University of Waikato’s Alister Jones

Multiple award-winning new Tauranga campus.

All photos/Courtesy of Property Council BOP

ELECTIONS

Tenby Powell new mayor for

Tauranga.

P7

HORTICULTURE

Seasonal workers’

shortage still a problem.

P14

ROTORUA

DCA Architects tops

business awards results.

P26


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BAY OF PLENTY BUSINESS NEWS October/November 2019

3

New Tauranga campus scores big wins

at property people awards

From page 1

students and staff, with

multi-purpose spaces for the

local community.

Judges cited the complexity

of stakeholder engagement and

the well-executed project team,

including 55 subcontractors.

“This project truly exceeded

expectations - Greenstone

Group, Rider Levett Bucknall,

Jasmax, Beca, Hawkins and

the broader team, have delivered

an exemplary building,”

the judges said.

“The result is a beautiful,

well-crafted campus, that

has enormous benefits for the

community.”

Greenstone Group BOP

regional director Darryl Fox

told Bay of Plenty Business

News he believed the project

had picked up the three awards

for several reasons. These

included the collaboration

of all the parties to overcome

some significant challenges of

what was already a challenging

project.

“The vision was set in the

first six months of the project

and the risks around this vision

were closely monitored and

managed, allowing the com-

Neil Martin, from Jasmax, accepts the Urban Design and

Architectural award from Sharp Tudhope’s Hamish Murray.

The awards recognise excellence

in people in property, and

are open to Property Council

members and non-members

in the Bay of Plenty region

(including Tauranga, Whakatane,

Rotorua, Taupo).

This year, 27 nominations

were received across eight categories,

with more than 250

people attending the awards

dinner.

Property Council Bay

of Plenty Branch president

Brooke Courtney said the high

calibre of nominations meant

the judging panel had a difficult

task.

“But it’s fantastic to see the

region proudly showcasing

their achievements which all

contribute to the community,”

she said.

The project team behind

the innovative The Kollective

co-working space for not-forprofits

in 17th Avenue’s Hispletion

of a very successful

project well within the time

and on budget,” said Fox.

“Then there was the commitment

of each and every one

of the project team to deliver

the best possible outcome for

the project. All members went

the extra mile to ensure the

right outcome was achieved.”

We were impressed

from day one that

this was a community

vision… It’s been a

very good showcase

project in that sense

- Neil Martin

Neil Martin, a principal at

Jasmax, told Bay of Plenty Business

News that a key takeaway

from the project for the architects

was the involvement from

the beginning of all stakeholders,

including mana whenua.

“That brought a whole spirit

to the project, which we think

we tapped into successfully

and helped inspire the building

that’s there.”

That was capped off by the

artwork in the atrium and out-

side the building.

“The Tauranga community

has set a great example in the

realisation of this project,” he

said. “We were impressed from

day one that this was a community

vision, basically generated

by a combination of the tertiary

sector, the business community

and council, etc. It’s been a

very good showcase project in

that sense.”

Recognising excellence

toric Village won the The Bayleys

Judges’ Choice Award.

(see story on page 5).

Michele Wacker, Principal

at Crowther and Company,

took home the Colliers International

Women in Property

Award. (see story on page 6)

The Carrus Outstanding

Leadership Award went to

Alasdair Christie of Sharp

Tudhope Lawyers. (see story

on page 10)

The Harrison Grierson

Young Achiever of the

Year Award went to Ryan

Ainsworth, a senior project

manager in Beca’s project

strategy and delivery team.

(see story on page 10).

And the Hawkins Long

Service Award went to Denis

McMahon, director and founder

of Property Managers Group

(PMG.) (see story on page 11).

Property Council Bay

of Plenty Bank of New

Zealand Supreme

Excellence Award -

University of Waikato

Tauranga Campus

Judges said the supreme winner

was a project that truly

exceeded the client’s expectations.

Greenstone Group, Rider

Levett Bucknall, Jasmax, Beca

and Hawkins had delivered an

exemplary building, they said.

“Bringing together multiple

stakeholders and sources of

funding, the team had delivered

a beautiful, well-crafted

project that has enormous benefits

for the community, students

and the University.”

The judges cited the project’s

long gestination history,

complexity of design and

stakeholder engagement, leadership

to the architectural fraternity

in the BOP and architectural

leadership that had

been given to the city.

Bringing together

multiple stakeholders

and sources of

funding, the team had

delivered a beautiful,

well-crafted project

that has enormous

benefits for the

community, students

and the University.

- The Judges

“This is an architectural

piece that the city can be proud

of and this shows the way forward.

There was a very significant

level of stakeholder

engagement and well executed

project team.”

Continued on page 8

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4 BAY OF PLENTY BUSINESS NEWS October/November 2019

CONTACT

INFORMATION

Bay of plenty

PUBLISHER

Alan Neben

Ph: (07) 838 1333

Mob: 021 733 536

Email: alan@bopbusinessnews.co.nz

www.bopbusinessnews.co.nz

EDITOR

David Porter

Mob: 021 884 858

Email: david@bopbusinessnews.co.nz

STUDIO MANAGER

Tania Hogg

Ph: (07) 838 1333

Email: tania@dpmedia.co.nz

GRAPHIC DESIGNER

Kelly Milne

Ph: (07) 838 1333

Email: kelly@dpmedia.co.nz

ADVERTISING

INQUIRIES

BUSINESS DIRECTOR

Pete Wales

Mob: 022 495 9248

Email: pete@bopbusinessnews.co.nz

ELECTRONIC

FORWARDING

EDITORIAL:

News releases/Photos/Letters:

david@bopbusinessnews.co.nz

PRODUCTION:

Copy/Proofs:

production@dpmedia.co.nz

SUBSCRIPTIONS:

info@bopbusinessnews.co.nz

Bay of Plenty Business News has

a circulation of 8000, distributed

throughout Bay of Plenty between

Waihi and Opotiki including

Rotorua and Taupo, and to a

subscription base.

www.bopbusinessnews.co.nz

Bay of Plenty

Business Publications

19A Briarley Street, Tauranga, 3110

Bay of Plenty Business

Publications specialises in

business publishing, advertising,

design and print media services.

From the editor

It’s been a strong month for celebrating

the excellence of the

Bay’s business community.

The University of Waikato’s

new Tauranga Campus

won the Bank of New Zealand

Supreme Excellence

Award at the second annual

Bay of Plenty Property People

Awards. And that was just one

of three titles awarded to the

$55 million campus, which

opened earlier this year.

The facility also won the

Sharp Tudhope Lawyers Urban

Design and Architectural Award

and the Greenstone Group Best

Team Award. After two decades

of community lobbying and

fundraising, the 8400sqm stateof-the-art

multi-purpose teaching

and research facility, now

accommodates 1000 students

and staff, with multi-purpose

spaces for the local community.

Judges cited the complexity

of stakeholder engagement and

the well-executed project team,

including 55 subcontractors.

“This project truly exceeded

expectations - Greenstone

Group, Rider Levett Bucknall,

Jasmax, Beca, Hawkins and

the broader team, have delivered

an exemplary building,”

the judges said.

“The result is a beautiful,

well-crafted campus, that

has enormous benefits for the

community.”

Meanwhile, the annual

Westpac Rotorua Business

Awards drew the usual large

and enthusiastic crowd to

see the best of local business

take out results in 18 categories,

with DCA Architects of

Transformation emerging as

the Supreme Winner.The company

also won the category

for Excellence in Property,

Construction and Manufacturing.

Judges described DCA

as transforming people’s lives

through great architecture.

“The judges congratulate

this outstanding Rotorua business

on their core values, and

their social, community and

environmental initiatives.”

The long-awaited second

report of the Upper North

Island Supply Chain Study

released in October has suggested

the managed closure of

the Ports of Auckland (POAL)

and the development of Northport

as the best way forward.

That was welcome news for

Port of Tauranga. Chief executive

Mark Cairns said a two

port solution was workable,

subject to land-side infrastructure

development, and would

address concerns about economic

land use in Auckland.

The government-commissioned

working group’s pre-

David Porter

ferred option is for the continued

operation of the Port of Tauranga,

a new inland freight hub

in Auckland’s northwest, and a

rejuvenated North Auckland rail

line with a spur to Northport,

with the Auckland ports retaining

their cruise ship visits. The

final report was expected before

the end of the year.

And in the local body Bay

elections, stalwart Western

Bay of Plenty mayor Garry

Webber retained his seat at the

top of the district’s council,

and mayor Steve Chadwick

in Rotorua retained her seat.

But Tauranga city is welcoming

a new face in Tenby Powell.

Powell seized power from

incumbent Greg Brownless by

claiming 16,940 votes, a significant

4000-vote lead over

Brownless’ 12,286 and Kevin

Clout’s 8487.

The vote for Powell came

from an election reporting a

40.3 percent turnout - better

than in some years, and ahead of

the national average for urban

centres of 37.8 percent. Powell’s

victory has been described

as a “stunning upset” given how

well he did in voter support.

The electorate was clearly in

the mood for change as it also

kicked out some long-serving

councillors including Rick

Curach and Bill Grainger.

Make your positive change in an

award-winning environment

Our new campus building in the heart

of Tauranga recently won three awards

including Best Urban Design at the 2019

Bay of Plenty Property People Awards.

If you’re looking to make a positive

change next year, come and join us at

our award-winning campus.

During our first year in operation,

students from around the region and

New Zealand have been working to make

a positive change across a range of fields,

gaining inspiration from the state-of-theart

surroundings and leading academics.

KINGST_888/13_BOPBN_A

waikato.ac.nz/tauranga


-

PROPERTY PEOPLE AWARDS

BAY OF PLENTY BUSINESS NEWS October/November 2019

5

Bayleys Judges’ Choice Award

- The Kollective Project Team

The judges described The Kollective, New

Zealand’s largest co-working space for

not-for-profit organisations, as a project

that had been a good initiative, creating a

vibrant, shared collaborative facility.

By DAVID PORTER

It delivered a material challenge

and met the challenge,”

the judges said. “It represents

a unique approach that transformed

an unusable, waterlogged

swamp into a functional,

beautiful, sustainable

and highly engaging hub for

the local not-for-profit business

community to enjoy.”

The judges said The Kollective

was a beacon of hope

for community groups, which

offered inspiration for councils

and groups from throughout

New Zealand, who were keen

to replicate the success of the

project in their region.

The project team was made

up of The Building Intelligence

Group, the Tauranga Energy

Consumer Trust (TECT) (the

key funder), The Historic

PROPERTY PEOPLE AWARDS

Principal Partner: BNZ (Bank of New Zealand)

Category sponsors: Harrison Grierson, Sharp

Tudhope Lawyers, Greenstone Group, Colliers

International, Carrus, Bayleys, Hawkins.

Village and Tauranga City

Council.

The project was submitted

by TECT, The Building

Intelligence Group, Wingate

Architects, Terrane, Crowther

& Company, Beca Fire, Innerscape,

E3, S&L Consultants

and CBC.

Dallas Bates, Project Director

for The Building Intelligence

Group’s Tauranga office,

said the team was delighted to

see the project recognised with

the Judges’ Choice Award.

“We all felt it was a very

special project, with a lot of the

success due to the rich collaboration

and stakeholder engagement

that took place. Collaboration

was not only seen as an

input into the project process,

it was also an intended outcome

of the building’s vision

– a co-working space.

“And that made for a really

rich outcome, not only in terms

of the built environment and

how it looked, but for the good

relationships that were established

between The Kollective

and The Historic Village,

where it is located.

“It was also a site that was

quite challenging, requiring

land remediation to transform

a largely unused area into a

building platform that sits in a

natural amphitheatre, enjoying

a park-like environment. The

new building has enlivened the

areas and added a new element

to the atmosphere of The Historic

Village space.

Bates said that the project

came together because TECT

had a strong vision to think

innovatively about the way in

which it could suppor the wider

Bay of Plenty community.

“They saw the site offered

a lot of synergies with The

Historic Village and that there

were a lot of organisations

occupying other buildings in

The Historic village, which

now reside and share space in

The Kollective.”

TECT’s Wayne Werder, Bayleys Mark Walton and The Building Intelligence

Group’s Dallas Bates with the judge’s choice award for The Kollective.

The Kollective: Transforming landscape. Photo/ Simon Devitt.

Bay of Plenty.

-


6 BAY OF PLENTY BUSINESS NEWS October/November 2019

... PROPERTY PEOPLE AWARDS

Colliers International Women in

Property Award - Michele Wacker,

Crowther and Company

Michele Wacker was described by the judges

as a women with a passion for the Bay of

Plenty property and construction industry.

The principal of Crowther

and Company has grown

from an award-winning

student to a leader in her

field with more than 38 years

experience.

“Michele’s contribution and

commitment to the local property

industry is outstanding and

her experience and knowledge

of the industry is far reaching,”

the judges said.

“But it is her professionalism

and commitment that

stands out and supports so

many clients in carrying out

successful projects.”

“She is a longtime supporter

of women in our industry and

has continued to nurture future

talent while leading Crowther

and Company for the past 10

years.”

Crowther and Company

Limited is a privately owned

quantity surveying practice that

was established in Tauranga as

Evans Crowther and Associates

in 1973. Tauranga’s longest-serving

QS practice, the

firm offers a full range of QS

and cost management services.

The judges said: “Michele is

amazing - an outstanding contribution

to the Bay region over

a long career time frame. And

as a minority female, she has

pioneered the way for other

females in the industry to look

up to and admire.”

Michele’s contribution

and commitment

to the local

property industry is

outstanding.”

Rachel Emerson, of Colliers,

who nominated Wacker,

described her as a very worthy

recipient.

“Top of mind when thinking

about Michele is trust, professionalism,

her strong moral

compass, excellent work ethic,

and her incredible knowledge

of the construction industry all

of which made her a standout

contender for the award.”

(The Property People Awards continues on P8)

Crowther and Co’s Michele Wacker.

PROUDLY

SUPPORTING THE

BAY OF PLENTY

PROPERTY PEOPLE

AWARDS 2019

Talk to us about how we

can help the Bay of Plenty

reach its property goals

Paul Wills, Partner - Property Finance

029 612 8920 • Paul_Wills@bnz.co.nz

Jono Sharrock, Partner - Property Finance

027 217 2888 • Jono_Sharrock@bnz.co.nz

CONGRATULATIONS

ALASDAIR

CHRISTIE

Recipient of the Carrus Outstanding Leadership Award

at the second annual Property Council New Zealand

Bay of Plenty Property People Awards.

Alasdair has been a property lawyer in Tauranga for over 35

years. His leadership and commitment to the local industry

make him a worthy recipient of this prestigious award.

10436 09-19

www.sharptudhope.co.nz


ELECTIONS UPDATE

BAY OF PLENTY BUSINESS NEWS October/November 2019

7

Bay mayoral outcomes signal some

new approaches

Both familiar and new mayoral faces are

stepping up in their roles in the wake of

the latest round of local body elections in

the Bay of Plenty.

By RICHARD RENNIE

While stalwart Western

Bay of Plenty

mayor Garry Webber

retained his seat at the

top of the district’s council,

and mayor Steve Chadwick in

Rotorua retained her seat, Tauranga

city is welcoming a new

face in Tenby Powell.

Powell seized power from

incumbent Greg Brownless by

claiming 16,940 votes, a significant

4000-vote lead over

Brownless’ 12,286 and Kevin

Clout’s 8487.

The vote for Powell came

from an election reporting a

40.3 percent turnout - better

than in some years, and ahead

of the national average for

urban centres of 37.8 percent.

Powell’s victory has been

described as a “stunning upset”

given how well he did in voter

support. That came from an

electorate clearly in the mood

for change as it also kicked out

some long-serving councillors

including Rick Curach and Bill

Grainger.

Brownless was seen to have

suffered from reaping the windfall

of electoral unhappiness

created by a number of issues

that he had inherited when he

was elected three years ago,

rather than had caused, according

some observers.

Meantime other longtime

candidates who once again

failed to get a look in at this

election included Murray Guy

and Anne Pankhurst.

New council face Andrew

Hollis secured a place on council

as one of the more high profile

candidates who had raised

awareness over the condition

of State Highway 2 north of

the city.

Powell’s push

Powell had campaigned on a

platform of making Tauranga

a regionally, nationally and

globally connected city, aiming

to attract younger entrepreneurial

innovators to seed

more business growth within

the city. He said between

now and Christmas, his focus

would be on building healthier

relationships within council.

“This includes ensuring

the CEO, who I have a lot of

time for, can lead in a way that

moves this city forward.”

He said the constant division

within the council needed

to end, and has had a negative

impact rippling through to the

city’s social structure.

Powell’s campaign drew

strongly on asserting his business

experience - especially

in the SME sector - and his

business and government networks.

He also said the city

needed to work on building

stronger relationships with

neighbouring cities.

We simply cannot

keep expanding out

into valuable orchard

land and green

space.

- Tenby Powell

“I have already been in

touch with Hamilton’s new

mayor and believe we can

work together very effectively,”

he said.

“But we also need to work

on our relationships with

Whakatane, Kawerau and

Rotorua,” he said, adding he

thought this was something

that had been lacking.”

Infrastructure standards

were also a key plank of Powell’s

campaign, calling for

greater focus on unlocking

the city’s transport routes in a

city he has criticised as “going

backwards almost a decade in

three years.”

In acknowledging the transport

issues of being the country’s

fifth largest city on the

fourth smallest land mass, Powell

has long been a proponent

of “up not out” to deal with the

region’s growth pressures.

“We simply cannot keep

expanding out into valuable

orchard land and green space.”

Intensification around Tauranga’s

Te Papa peninsula zone

along Cameron Road, the city’s

most stable geological area,

would be a key part of this.

He has also expressed a

desire to see Tauranga receive

a greater share of the Provincial

Growth Fund.

“The last funding we had

was $900,000 for a cruise ship

terminal and iSite building. We

have not received anywhere

near our share of those funds.”

Powell comes with a strong

business and military pedigree.

He has served in the regular

and reserve army since 1983,

gaining the rank of colonel and

was appointed deputy chief of

a UN unit in Middle East from

2005-07.

Awarded a distinguished

Alumnus from University of

Waikato, and attending Harvard,

Powell has held positions

in Fletcher Challenge

and Skellerup before forming

private investment company

Hunter Powell Investments in

1999 with wife Sharon Hunter,

founder of PC Direct.

Incumbents’ triumph

Western Bay of Plenty District

Council incumbent mayor

Garry Webber was voted in

with 6484 votes, 1319 ahead of

his nearest contender Margaret

Murray-Benge. The council

also has five new council

members.

Webber said a key priority

in coming weeks was taking

a unified regional approach to

central government seeking

major and urgent investment

into the region’s transport

infrastructure.

“The regional council,

Tauranga city council and

ourselves have to stand shoulder

to shoulder and approach

central government. We are

talking days not weeks before

this happens.”

He said investment from

the Provincial Growth Fund

into projects like water bottling

and the Kawerau dairy plant

would put greater pressure on

regional roading, and threatened

their viability if the products

could not be transported

efficiently to port.

Rotorua Lakes District

Council standing mayor Steve

Chadwick was also re-elected,

securing 7796 votes compared

with Reynold Macpherson’s

5837.

Greg Brownless

Garry Webber

Tenby Powell

Steve Chadwick

HAWKINS

is proud to have built

the University of

Waikato’s Tauranga

campus


8 BAY OF PLENTY BUSINESS NEWS October/November 2019

... PROPERTY PEOPLE AWARDS

New Tauranga campus scores big

wins at property people awards

From page 3

Sharp Tudhope Lawyers

Urban Design award -

University of Waikato

Tauranga Campus

In taking home the Urban

Design Award, judge’s noted

that the campus was the first

of its kind in New Zealand. It

had come about through two

decades of community lobbying

and fundraising, bringing

to fruition a 8400 sqm state-ofthe-art

multi-purpose teaching

and research facility.

key stakeholders including

The University of Waikato, Te

Wananga o Awanuiarangi, Toi

Ohomai Institute of Technology,

Tauranga City Council,

the Bay of Plenty Regional

Council, TECT and submitters

and architects Jasmax

The project was outstanding

for the CBD of Tauranga

and for its wider influence, and

contributed to the urban city

on a multitude of levels, judges

said.

“It was an architectural

standout from the other submissions

- big and bold [with

a] cultural element.”

Delivered on time,

on budget and to

an impeccable

standard, the project

is a testament to the

talented team behind

the scenes.

- The Judges

“Showcasing the very best

of urban design that connects

the community, the $55 millon

facility is more than a building,

it is a sign of the area’s transformation,”

the judges said.

The judges congratulated

Greenstone Group Best

Team Award

– University of Waikato

Tauranga Campus

With a project team that

included the University of

Waikato, Greenstone Group,

Jasmax, Rider Levett Bucknall,

Beca and Hawkins the

University of Waikato Tauranga

Campus was a symbol

of united vision, shared goals

and exceptional management.

judges said.

The project was supported

by 14 separate areas across the

University, local artists, the

University’s tikanga advisory

group, four separate contractors

and more than 55 subcontractors,

“Delivered on time, on budget

and to an impeccable standard,

the project is a testament

to the talented team behind the

University of Waikato’s Alister Jones acknowledges campus award.

scenes,” the judges said.

“The amount of stakeholders

that had to be pleased was

immense and well done. There

were as many internal stakeholders

as external so [it was a]

political process.”

Greenstone Group undertook

the project management

services for the project. Fox

said one of the key challenges

was managing the expectations

of the more than 60

stakeholder entities, which

was identified as a key risk to

be considered when scoping

the project.Additionally there

were clear requirements from

regional funders for an iconic

building.

Iwi engagement

The University was committed

to engagement with iwi and

hapu to ensure that they were

a key part of the design of the

campus. The team established

a Tauranga Moana Iwi Advisory

Group who nominated

Ngai Tamarāwaho to work with

the design team.

The University took the

design team to Huia marae as

part of the process of understanding

the cultural context of

the land in the CBD, hapu, iwi

history.

This also enabled Jasmax to

incorporate key elements into

the design of the building and

The result is a

beautiful, well-crafted

campus, that has

enormous benefits for

the community.

- The Judges

the materials used to create it.

Another key risk identified

early was the then overheated

marketplace, which was overcome

by a series of actions

throughout the project.

Fox said the awards were

a reflection of a team-based

collaborative approach on

delivering a regionally iconic

building.

“Greenstone Group are

incredibly proud to have

played a key role in delivering

the campus,” he said.

“The campus will surely

play out an important role for

the city and region in the years

to come. We are extremely

fortunately to be able to have

a view of the Campus building

from our office and it provides

us with a constant reminder of

our involvement and achievement

with this great project.”

YOUR BUILDING

WASH SPECIALISTS

BAY OF PLENTY

Building Wash Services wins

Trustpower Baypark Arena contract

Karn Swainson (Right) and the BWS Team.

Building Wash Services

(BWS) recently completed

the commercial

exterior building wash

contract for one of the Bay’s

biggest infrastructure venues,

Trustpower Baypark Arena,

after winning a competitive

tender.

BWS has become a market

leader in Auckland over the

past 10 years and launched

in the Bay of Plenty in 2017.

The company has since won

a string of high profile contracts

in the region, working

with construction companies,

property management firms,

facility managers and building

owners and tenants.

The company’s competitive

edge is enhanced by its

innovative truck-mounted

cherry picker boom, which

gives BWS a 16 m reach. The

truck is fully customised and

fitted out with pumps, water

heater and two high pressure

extending water wands.

Client testimonial

Richard Wilson – Venue

Operations Manager, Trustpower

Baypark

“I recently commissioned

Building Wash Services to

wash and treat most of the

buildings at Trustpower Baypark.

“This included the Stadium,

Arena and the Pavilion sheds,

which are all very large buildings

with high elevations and

some difficult to reach areas.

“This was a significant six

week project and required

working around the numerous

events and activities that happen

daily at the venue.

“Throughout the entire

process, BWS was easy to deal

with, provided regular updates

and was very receptive to the

venue’s needs. They ensured

there was minimal impact on

our customers and this often

meant they worked non-core

hours.

“I was impressed by the

quality of their service, which

included some value-added

work they completed at no

charge.

“The project was completed

in a timely manner and

the results of their work have

enormously enhanced the look

of the Venue. I would definitely

recommend Building

Wash Services.”

For a No-Obligation Free

Quote Call 0800 297 222 or

visit www.bws.co.nz


Marilyn Christian, Sales Associate

at New Zealand Sotheby's

International Realty in Rotorua.

This has been my home now for

35 years. I love it here, everything

from my nice quiet suburb to

the busy tourist attractions. The

Rotorua lifestyle is my perfect fit.

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Each Office Is Independently Owned and Operated. Browns Real Estate Limited (licensed under the REAA 2008) MREINZ.


10 BAY OF PLENTY BUSINESS NEWS October/November 2019

PROPERTY PEOPLE AWARDS...

Harrison Grierson Young

Achiever Award

- Ryan Ainsworth, Beca

By DAVID PORTER Technology (MIT) Tertiary

Campus & Transport Interchange

and the New Zealand

Beca’s Ryan Ainsworth

picked up the Harrison

Grierson Young

Achiever Award. The senior

project manager in Beca’s

project strategy and delivery

team based in Tauranga.

Ainsworth has project managed

several of Beca’s largest

projects in recent years, including

the Manukau Institute of

Beca’s Ryan Ainsworth with

Bradley Cooper of Harrison Grierson

International Convention Centre

(NZICC).

The judges commended

Ainsworth’s future thinking

and contribution to the industry.

“Ryan has heavily been

involved in two very big challenging

projects and delivered

excellence,” they said, noting

he was someone to watch.

The two major projects had

seen Ainsworth overcome

many challenges, with the client

noting his exceptional relationship

management skills,

superb communication and

organisational abilities as well

as his drive to achieve the very

best outcome, the judges said.

“Passionate about the industry,

Ryan is a quiet achiever

who makes a big impact with

little fuss and a worthy recipient

of this award.”

Carrus Outstanding

Leadership Award

– Alasdair Christie,

Sharp Tudhope Lawyers

Sharp Tudhope Lawyers’

Alasdair Christie took

out the Carrus Outstanding

Leadership Award.

Christie has been a property

lawyer in Tauranga for more

than 35 years and is a wellknown

name in the property

industry for his expertise and

practical approach.

The judges noted that

Christie’s contribution to the

property industry over decades

had been immense.

“He’s a past president of

Property Council and sits

on numerous boards for the

greater good of the city and is a

partner in Sharp Tudhope Lawyers,

who built the first Green

Start Building in Tauranga,”

they said.

He’s also a past president

of the Property Council Bay

of Plenty Branch, a member of

the City Centre Action Group,

a former trustee of the Tauranga

Arts Festival, and former

trustee of the Graeme Dingle

Foundation. Unfortunately

Christie was out of New Zealand

travelling, so the award

was accepted on his behalf.

“His commitment to the

local industry and exemplary

leadership make him a worthy

recipient of this prestigious

award,” the judges said.

Alasdair Christie

Bayleys Judges’ Choice Award

The Kollective Project Team

Bayleys Commercial was proud to sponsor the

Judges’ Choice Award at the recent Bay of Plenty

Property People Awards.

Congratulations to the winner, The Kollective

Project Team.

As New Zealand’s largest co-working space,

The Kollective represents a unique approach that

transformed an unusable, waterlogged swamp

into a functional, beautiful, sustainable and highly

engaging hub for the local not-for-profit business

community to enjoy.

A huge congratulations to all other award winners on the night.

Contact Bayleys today for all your Commercial Property

Management needs: 07 579 0609 | jan.cooney@bayleys.co.nz

SUCCESS REALTY LTD, BAYLEYS, LICENSED UNDER THE REA ACT 2008


PROPERTY PEOPLE AWARDS...

BAY OF PLENTY BUSINESS NEWS October/November 2019

11

Hawkins’ Long Service Award - Denis

McMahon, Property Managers Group

Hawkins’ Peter McCawe with PMG founder Denis McMahon

Denis McMahon is

the founder of Property

Managers Group

(PMG), which he still serves as

chairman and a non-executive

director.

His commitment to the Bay

of Plenty property industry

spans more than three decades

and includes leadership roles

in both the public, private and

quasi-public sectors.

He’s always been

about putting the

customer first.

His good ethics

are reflected in

everything he’s been

involved in.”

Having started his career

in property management, he

went on to become a director

in a leading commercial real

estate company before founding

PMG in 1994.

McMahon is regarded as

a pioneer in the commercial

property industry, introducing

PMG investors to the innovative

idea of property syndications,

making commercial

property ownership easier

for his investors.

In 2014 he co-founded

Pacific Property Fund Limited

– PMG’s and one of the country’s

first unlisted managed

property funds.

Today, PMG has more than

$275 million worth of property

assets under management

throughout the upper North

Island and is considered one

of the most trusted and sustainable

fund managers in New

Zealand.

The judges noted: “Denis

has built an enviable reputation

of trust and professionalism,

and a deep understanding and

love for property.”

PMG chief executive Scott

McKenzie described McMahon

as a man who was responsible

for effecting change in

the sector.

“He’s not just a talker, he’s

a doer - he gets things done,”

said McKenzie.

He had grown PMG from

a one man band to a company

with 26 staff and three offices

across the country, he said.

“Denis has always been

very much a people person,”

he said.

“He’s always been about

putting the customer first.

His good ethics are reflected

in everything he’s been

involved in.

Denis has always aimed

to find a fair and reasonable

approach for all the stakeholders

he’s worked with.”

Congrats Denis!

We’re thrilled to say that our very own founder and

Chairperson, Denis McMahon, was awarded the

Long Service Award for his commitment to the

local property industry, which spans more than

three decades.

Since starting PMG in 1992, PMG is recognised as

one of New Zealand’s most trusted property funds

managers now with over $400m of funds under

management and still proudly Bay of Plenty based.

0800 219 847

pmgfunds.co.nz


12 BAY OF PLENTY BUSINESS NEWS October/November 2019

... PROPERTY PEOPLE AWARDS

Veros Property Services gets finalists

nod in prestigious Property Awards

Excellence in leadership and innovation

have contributed to Veros Property

Services, alongside key project partners

TYBI Limited and Form Building &

Developments, being named as a finalist in

the Best Team category in the 2019 Bay of

Plenty Property People Awards.

Veros has a strong reputation

in the Bay and

surrounding regions

for delivering projects that

exceed client expectations

while maintaining viability and

profitability.

Their excellence in leadership,

communication and

collaboration along with their

contributions to the Bay of

Plenty property industry was

recognised with the nomination

for Park Terraces, a

recently completed terraced

housing development located

in The Avenues, Tauranga.

Veros Managing Director,

Morgan Jones, says Park

Terraces captured the client’s

vision of a modern practical

housing community while critically

answering the community

brief of increased housing

supply.

“This project brought

together a core group of talented

personnel which created

an environment of shared

learnings. This will enable

ongoing delivery of medium

density projects that are critical

to the city living area.”

Morgan says Park Terraces

Park Terraces, The Avenues, Tauranga.

is one of Tauranga’s first buildto-rent

projects and consists of

15 two-level walk-up houses

uniquely positioned in 3 pods,

befitting of the location and

representing one of the only

intensification projects delivered

in the Tauranga City Living

Zone.

“The project presented

Veros, TYBI and Form with

a prime opportunity for urban

renewal via well-designed

medium density residential

housing, however it didn’t

come without challenges.”

“The project presented a

range of difficulties being the

dilapidated and earthquake

prone Tauranga Squash Club

site, which had numerous challenges

including ground, services

and site contours.

“Once the civil and foundation

works had commenced,

these challenges really came to

the fore front as we discovered

deep lying historic beds and

contamination issues as a result

of leaching from adjoining sites.

“Through a balanced and

collaborative team approach

the issues were quickly identified

and a strategy was developed

to remediate and resolve

with the least impact on costs

and timelines.”

The solid mix of leadership,

communication and collaboration

is seen as key to the success

of the project team.

“This project was led by a

team that displayed real leadership

and an unwavering

commitment to the success of

the project. Each party shared

the same vision but worked

to their strengths to achieve a

totally integrated approach.”

Says Morgan.

TYBI, as the Landowner/

Developer worked closely

with Veros on a comprehensive

process of testing the market

to determine the optimal project

viability. Early contractor

engagement with Form

enabled upfront value-add

around optimal design and

buildability.

Morgan says it’s rewarding

to have both their quality work

and team culture acknowledged

by the Property Awards.

“Critical team thinking

underpinned by excellent communication

between all parties

is what allowed us to deliver

this exemplary model of modern

intensification to city fringe

areas and a benchmark of how

to meet the Tauranga housing

supply shortage.”

Veros provides a full suite

of services across the full

cycle of property development

including property advisory,

planning, development management,

project management

and asset management, and has

a strong track record for shaping

ideas into successful projects

across the Bay of Plenty

and surrounding regions.

www.veros.co.nz

Park Terraces, a terraced

housing development located

in The Avenues, Tauranga, has

earned Veros Property Services,

TYBI Limited and Form

Building & Developments a

finalist nod at the 2019 Bay of

Plenty Property People Awards.

For more information

contact:

Morgan Jones - 07 579 9747

morgan.jones@veros.co.nz


TRANSFORMING

PROPERTY IDEAS

INTO REALITY

*PHOTO CREDIT: MARK SCOWEN


14 BAY OF PLENTY BUSINESS NEWS October/November 2019

RSE boost welcome, but not enough

Bay of Plenty kiwifruit employers are

awaiting the “how many and where” from

the government’s recent announcement

about increasing the number of

Recognised Seasonal Employer (RSE)

workers coming to New Zealand.

By RICHARD RENNIE

In late September immigration

minister Iain Lees-Galloway

announced an increase

of 3150 additional workers for

the scheme, with 1550 due to

have visas issued for this season

and 1600 for next.

The announcement takes

this year’s total workers to

14,400 for the coming harvest

season.

Of that, Bay of Plenty

received 1750 workers last

year, while the numbers allocated

in the latest increase

remain to be determined. But

based on past allocations the

1550 may translate to another

180 RSE staff available this

Nikki Johnson: industry trying to attract

more New Zealanders. Photo/Supplied

year, and a similar number next

year.

Last season the kiwifruit

industry estimated it was

almost 2000 workers short,

with critical shortages prompting

significant increases in

automation within pack-house

facilities, enabling more staff

to be allocated to picking jobs.

Nikki Johnson, New Zealand

Kiwifruit Growers Incorporated

(NZKGI) chief executive

said the sector has been

addressing two key concerns

raised by the minister when

allocating RSE workers.

These were around providing

accommodation for staff

that did not impact on local

housing stock, and ensuring as

many New Zealanders as possible

had the chance to participate

in the sector.

“NZKGI is planning for the

second year of a campaign to

attract Kiwis to work in the

kiwifruit industry,” she said.

“Although New Zealanders

are the kiwifruit industry’s first

priority when it comes to picking

and packing kiwifruit, the

low unemployment rate makes

it difficult to fill all the available

positions.”

Accommodation squeeze

Increasing seasonal accommodation

has been a focus of the

sector for some time and the

last survey indicated 2282 beds

were planned from 2018-19.

“This is a significant investment

by the kiwifruit industry

and requires partnership

with local council to navigate

the planning processes,” said

Johnson.

The Western Bay of Plenty

District Council is presently

reviewing its district

plan, looking at changes to

Still facing shortage of seasonal

pickers. Photo/Supplied

enable more seasonal worker

accommodation to be built on

orchards, and in post-harvest

areas. However, outcomes

from this have meant delays in

accommodation construction.

Obviously we like

to hire locals first,

but RSE workers

complement local

workers.”

- Michael Franks

“Much of the current and

planned worker accommodation

is located on orchard or

pack-house sites that wouldn’t

otherwise be used for New

Zealanders requiring rental

accommodation, so does not

impact on residential housing

supply.”

Seeka chief executive

Michael Franks said he was

confident the kiwifruit sector

alone could absorb the

additional 3000 RSE workers

promised nationally, and

that it would not compromise

employment opportunities for

locals.

“Obviously we like to hire

locals first, but RSE workers

complement local workers.”

He said this winter has

proved particularly difficult for

orchard operators struggling

to get seasonal pruning completed

on time and safely, with

depleted numbers of staff.

“We do have to be grateful

for whatever we get through

the RSE scheme,” said Franks.

“But I suspect when the allocation

comes out that we will be

tight.”

He said the industry was

typically tight for staff on

the shoulders of the picking

season. In return for granting

more RSE visas the government

has asked the horticulture

industry to increase worker

accommodation.

The Pipfruit sector has

increased accommodation in

areas including Hawke’s Bay

by 1700 for the coming season.

The kiwifruit sector has

witnessed some expansion,

with plans to have 3500 new

beds in place by 2023.

To ensure accommodation

meets health and safety

standards is not cheap, with

estimates every “bed” costs

$25,000 to construct.

Franks said Seeka was considering

a new accommodation

facility venture in coming

months, possibly in the Katikati

area.

Packhouse operators DMS

Progrowers has also recently

expanded its RSE worker

accommodation at its Te

Puna pack-house site from 50

to 100 beds.

Central Banks soothe nerves

Investment Market Update, quarter ended 30 September 2019

Investors could understandably

be nervous given geopolitical

noise, and the resulting

volatility they’ve seen in

markets over the last quarter.

But when they look at their

portfolios, they will generally

continue to be satisfied with

returns.

Central Banks around the

world cut official cash rates

and increased monetary stimulus,

and globally interest rates

have fallen. Lower interest

rates lifted the capital value of

most asset classes.

The geopolitical and economic

influences on markets

are currently at an extreme

level.

Investor returns over the

quarter more than offset the

plethora of risks and uncertainties

which include the China-US

trade war, the impact

of Brexit, attacks on Saudi oil

infrastructure, Hong Kong protests,

the build-up to the US

WHAT TO DO WITH YOUR MONEY

> BY BRETT BELL-BOOTH

Investment Adviser with Forsyth Barr Limited in Tauranga, and an

Authorised Financial Adviser. Phone (07) 577 5725 or

email brett.bell-booth@forsythbarr.co.nz.

election (still 13 months away),

and softening international and

domestic economic data.

In particular, economic

concerns are rising in China,

with the world’s second-largest

economy now growing at

its slowest pace since the early

1990s. China’s economic influence

is broad, impacting global

demand for everything from

commodities, to machinery to

tourism.

In response the US Federal

Reserve cut the Federal

Funds Rate by 50 basis points,

the first reduction since 2008

when in the heart of the Global

Financial Crisis (GFC).

The Reserve Bank of New

Zealand also dropped its official

cash rate by 50 basis points

on 7 August to a historic one

percent low.

The Reserve Bank of Australia

went one step further

with a further 25 basis point

cut on 1 October to 0.75

percent.

Europe is particularly

exposed to global trade.

Around half of Germany’s

GDP is reliant on exports. The

European Central Bank (ECB)

announced its largest stimulus

package in three years, pushing

interest rates further into negative

territory.

The ECB has also restarted

buying bonds (quantitative easing),

and called for European

governments to provide fiscal

stimulus (increased spending

and/or tax cuts) to counter economic

weakness.

In a sign of the unique

times, a Danish bank is offering

a 10-year mortgage at a

fixed rate of -0.5 percent (yes,

negative 0.5 percent).

Focus on investing basics

Investing against this backdrop

can feel uncomfortable.

But investors who maintain

the core disciplines of a longterm

focus and a diversified

portfolio are rewarded with

the “market risk premium”,

which means that higher longterm

returns will compensate

investors for bearing additional

investment risk.

Unsurprisingly in the face

of falling interest rates, equities

with reliable cash flows

(and attractive dividend payments)

such as listed property,

infrastructure and utilities, performed

well over the quarter.

Bonds with longer maturities

produced some of the

highest returns, as falling interest

rates pushed prices up.

More surprisingly, the

best-performing sector in the

New Zealand market over the

past quarter was the typically

economically sensitive consumer

discretionary sector.

New Zealand investors

with international assets benefited

from the weaker New

Zealand Dollar (NZD) against

some key peers, with our local

currency falling seven percent

against the US Dollar and three

percent against the Australian

Dollar over the quarter.

Portfolio diversification

reduces risk in an uncertain

world. Yield curves, which

reflect the difference between

short-term rates (two years)

and long-term rates (10 years),

have also narrowed.

On some measures in the

US, long-term rates have fallen

below short-term rates.

Historically, these

“inverted” yield curves have

always preceded recessions

by 6 to 24 months, although

importantly recessions have

not always followed these

inversions.

While a global recession is

not our central expectation for

the rest of 2019, the current

business cycle is mature and a

market pull-back wouldn’t be a

huge surprise, should it occur.

Investors with a long-term

focus know the economic pendulum

always swings back and

forth, with companies continuing

to meet the needs of

consumers across all economic

cycles.

While any significant correction

in financial markets

will present good buying

opportunities for those with a

medium to long-term outlook,

investors with shorter-term

investment objectives may

adopt a more cautious stance

in the current environment.

This column is general in

nature and is not personalised

investment advice. This column

has been prepared in good

faith based on information

obtained from sources believed

to be reliable and accurate.

Disclosure Statements for Forsyth

Barr Authorised Financial

Advisers are available on

request and free of charge.


BAY OF PLENTY BUSINESS NEWS October/November 2019

15

Seeka rebrands for fresh market

Te Puke-based and NZX-listed Seeka has

reinforced its position in the fresh fruit

wholesaling sector with the re-branding

and launch of its SeekaFresh business

based out of Mount Wellington, Auckland.

By RICHARD RENNIE

The company’s longer-term

goal to establish

a greater presence

in non-kiwifruit produce areas

was initiated in 2017.

Last year the company

agreed to buy Glassfields NZ,

a fruit ripening and delivery

business, giving it rights to

import and distribute a range

of tropical fruits including

bananas and pineapples.

Michael Franks: Diversifying its fresh

product range. Photo/Supplied

Seeka also launched a commercial

planting programme

for the Gem avocado variety in

2016 on some of its orchards.

Other purchases beyond fresh

kiwifruit have included the

purchase of Vital Food Processors,

makers of natural kiwifruit-based

drinks.

The company’s portfolio

now includes avocados, kiwifruit,

bananas, lemons, melons,

organs, pineapple and

vegetables.

Seeka chief executive

Michael Franks said the company

is increasingly focused

on “fresh” - supplying quality

produce to help customers’

businesses grow.

“We are getting increased

enquiry from more and more

outlets and fruit growers wanting

us to either sell to them or

supply, including feijoas and

passionfruit,” he said.

SeekaFresh’s ability to

tailor delivery to specific customer

needs is holding strong

appeal for end users that

include the food service sector,

he said.

We are getting

increased enquiry

from more and more

outlets and fruit

growers wanting

us to either sell

to them or supply,

including feijoas and

passionfruit.”

- Michael Franks

“For example given we are

an avocado grower. If a customer

requires larger-sized

fruit, we can tailor a delivery

specifically for them based on

that. SeekaFresh is enabling

us to become more market-focused

and connecting

our growers to their markets

directly.”

Verena Cunningham: New GM for

SeekaFresh. Photo/Supplied.

Widening produce target

market

A big part of Seeka’s produce

outlet includes supplying fruit

to small independently owned

dairy type outlets, supermarkets

and wholesalers.

Franks said the company’s

banana brand Equapak was

regarded as a high quality, sustainably

sourced product, purchased

through a farmer-owned

co-operative in Ecuador.

The SeekaFresh venture is

enabling Seeka to leverage off

fixed assets in the company’s

property portfolio. Franks said

a banana-ripening facility can

in turn be used for kiwifruit

and avocado ripening when

required, for example.

“And we see plenty of

opportunity for importing

other types of fruit and produce

in the future.”

The rebranding exercise

includes the appointment of

Verena Cunningham as general

manager of SeekaFresh, bringing

extensive experience from

her earlier strategic role with

fruit and vegetable company

T&G.

“Verena’s wealth of experience

and focus on quality produce

brings renewed strength

to a terrific team,” said Franks.

The move comes as Seeka

works to position itself firmly

in the post-harvest sector.

It has quit orchard land

acquired through its $40 million

T&G takeover last year,

while also investing $18 million

in the Northland post-harvest

business last year near

Kerikeri as the company

angles to participate in significant

increases in Northland

avocado plantings.

Partner with Bay of Plenty’s

biggest property ‘owner’

Access | Partners in Property own just

one building in the Bay of Plenty

region, and that is their Branch

office located in Tauriko. In the few years

of working in the Tauranga region, this

property services company has worked on

over 300 buildings. The company offers

a comprehensive suite of services from

internal and external building maintenance

and repair work, building and roof washing,

gutter cleaning and industrial abseiling

right through to project management,

waterproofing & construction works such

as extensions and internal fitouts. Each

building Access engages with is treated as

if the building is their ‘own’, and so Access

| Partners in Property may just have the

biggest property portfolio in the region.

As a property owner, your priority will

be to maintain and build the value of your

buildings. This could be through a building

wash or an interior fitout. By engaging

with Access | Partners in Property for

these works, you will have the confidence

knowing that your property is dealt with

by trusted experts. As a company who

has serviced countless buildings in Tauranga,

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202564AD


16 BAY OF PLENTY BUSINESS NEWS October/November 2019

FAQ when buying a business

There are many important questions to ask when you are thinking

of buying a business. Here are four questions that

I think are key to understand early on.

BETTER BUSINESS BUYING

> BY TOM BESWICK

Director at Ingham Mora Chartered Accountants in Tauranga, is a

business advisor who specialises in buying and selling businesses.

He can be contacted on 027-5744- 019 or tom@inghammora.co.nz

Is the business worth the asking

price? The short answer

is – it’s complicated. It certainly

isn’t just worth what the

vendor thinks they need for

retirement.

There are lots of variables

when valuing a business and

everyone will have a different

opinion.

However, what holds true

is that well-run businesses

that have good systems will

be worth more than businesses

that entirely depend on the

owner and fall apart when they

aren’t around.

Buying a business isn’t like

a buying a house. A house for

sale can be compared with all

the other current listings - as

well as recent sales in the area.

With a bit of work, you can

start to get a feel for whether

the asking price is about right.

Businesses have so many

things that make them different

from one another.

It doesn’t take much before

a small difference in how

a business runs has a large

impact on what it is worth.

Ultimately it comes down

to a mix between the quality of

the business and how much it

is worth to you.

A business is ultimately

worth what a willing buyer will

pay and a willing seller will

sell for when neither is under

pressure.

Sometimes that means that

people pay more than they

“should” on paper – and that’s

fine.

What should you buy -

company or the assets?

The assets. Unless you are

buying from family, or you’ve

been managing the business

for the last 10-plus years you

should only buy the assets and

the goodwill.

If you buy the shares of

the company you inherit all

the skeletons in the closet –

that employee grievance from

a staff member who left six

months ago that the vendor

didn’t tell you about?

That’s on you now. Generally

this is not to be advised.

What is goodwill?

Goodwill is the difference

between what a company sells

for and the price agreed for

the physical assets (vehicles,

equipment and stock etc).

Agreeing on asset prices

as part of a business

purchase - how does that

work?

A seller is incentivised to put

a low value on physical assets

being sold as there is a tax benefit

to them doing that.

They’ve claimed depreciation

on the assets to save them

tax in the past - and they’d rather

not pay any of that tax back.

On the other hand, the buyer

is incentivised to have the

physical assets worth as much

as possible so that they can

depreciate them and achieve

real tax savings in the future.

This means that you’ll have

to negotiate on the value to put

on the physical assets.

For most people who buy

a business there will be a lot

of questions involved. Getting

great and timely answers is

important.

Even better is getting

answers to the questions that

you didn’t know that you

needed to ask - and there will

always be plenty of those. I

suggest building a great team

of advisors around you early in

the process.

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BAY OF PLENTY BUSINESS NEWS October/November 2019

17

Trustpower Baypark -

The Hub of Entertainment

this Summer

As the Hub of Entertainment in the Bay of Plenty, Trustpower

Baypark has a huge line-up of events this summer that will enthral

locals and tourists alike.

Attracting the hottest

teams and players

for NZ - Hoopnation

is NZ’s premier basketball

event each Labour Weekend.

Whether it’s for the exhilaration

of competing against the

best, or for players who compete

for the social aspects of

balling with friends over a jampacked

weekend, HoopNation

has everything basketballers

need. If you live and dream

Basketball then come to Trustpower

Arena between October

25 – 28.

Opening night for Baypark

Speedway is Saturday October

26 and will bring the adrenaline

junkies out. The opening

night is just the start of what

is set to be an action-packed

season under the direction of

the new Speedway promoter.

To celebrate Guy Fawkes Day,

Speedway will finish with a

spectacular display of Fireworks

to light up the sky on

November 9. There will be no

shortage of thrills to be had this

Speedway season and other

2019 speedway dates confirmed

are November 16, 30

and December 12 and 28.

Comfortable corporate

viewing

Did you want to treat one

of your valued clients? Or how

about coming to Speedway for

your Staff Christmas party?

We have a number of Corporate

Boxes available to entertain

your guests comfortably.

With the box you get, Exclusive,

spacious and comfortable

box and outdoor balcony for

up to 20 guests. Full kitchen

facilities including microwave,

sink, table, chairs and bar

TFABS bigger and better second time around.

stools. A self-contained refrigerator

for ongoing inbox bar

service with dedicated corporate

box catering stewards for

continuous supply along with

a high quality catering service

delivered to your box. These

boxes are also available on an

annual basis to cover the entire

Speedway Season. Please contact

us on events@bayvenues.

Rise Dance annual showcase coming.

co.nz or 07 577 8560 for more

information.

This is year two for TFABS

and once again Tauranga will

have its own indoor fishing and

boat show along with everything

related to having fun on,

in and under the water. Held at

Trustpower Arena on November

1, 2 & 3, this year’s show

is now covering double the

exhibitor area, with more than

twice as many exhibitors as

last year’s show. There will be

no shortage of boats on display

this year, with no less than 13

brands being represented along

with two major fishing tackle

retailers and a number of stalls

with plenty of rods and reels.

If you are into Surfing, Paddle

boarding, or both, this year’s

show has two outlets showing

their goods. Kayaks and accessories

will be on show with

diving equipment and advice

on diving courses along with

spear fishing equipment. There

is also Fish Art, marine electronics,

fishing simulators, bait

cannons and non-other than the

legendary Bill Hohepa waiting

to meet you and have a yarn.

The Rotary Club of Tauranga

Te Papa together with

the Zonta club of Tauranga

Area are excited to hold its

fifth Melbourne Cup Charity

Auction. With a change in

timing this prestigious charity

event supporting iconic and

deserving local charities will

incorporate a Gourmet dinner

rather than a gourmet lunch.

Join us for a late afternoon /

early evening of fun and entertainment,

gourmet food, auctions

and fashion, including the

running of the Melbourne Cup

- Live on the big screens. Presented

by Barrett Homes, join

us on Tuesday November 5 for

a night of stories, successes

and shenanigans from world

champions!

The Westpac Business

Excellence Awards are a showcase

of the Bay’s business

talent and a platform for celebrating

those businesses who

are delivering business excellence.

Award ceremonies are

held nationwide in conjunction

with local Chamber of Commerce.

The Awards provide

inspiration, motivation and

well deserved pride. Now is

the time to celebrate and recognise

your business and team’s

achievements. Book a table

and celebrate the Bay’s leading

businesses and then dance the

night away with your clients

and staff. Tickets include the

prestigious awards ceremony,

delicious three course dinner,

refreshments and entertainment.

Trustpower Baypark

will host the Tauranga Westpac

Business Excellence Awards

on Friday 8 November.

On November 9, see surf

legends Joel Parkinson and

Occy chat about Parko’s life

and career, the highs and lows

and everything in between.

Enjoy an intimate night with

the former world champs, as

they delve into the world of

elite level surfing and what it

takes to be the best. Featuring

insights and discussion from

Parko and Occy, film footage

and the chance to ask your

own questions. A mix of GA

and table seating is available,

but is extremely limited. Come

and celebrate our surfing community

in an entertaining night

with legends – exclusively in

NZ’s most popular beach location!

Rise Dance operate in multiple

locations across the Bay

of Plenty and Rotorua, their

experienced dance instructors

share a passion for dance

with over 900 students weekly.

Every year Rise Dance holds

an annual dance showcase.

Students learn about the theatre/arena,

rehearsals and

teamwork while they enjoy the

opportunity to showcase their

skills in a professionally fun

production. The end of year

showcase is a wonderful way

for students to show the results

of their hard work during the

year and for family and friends

to join in the pride of their

achievement. The 2019 showcase

will be at Trustpower

Baypark on Sunday December

1.

There is a sizzling line-up

of summer concerts to be

announced in the weeks to

come and more information

will be included in next

month’s edition. Some highlights

to mention are 7 Days

Live, Feelers & Stellar, Bay

Dreams and A Summers Day

Disco. Trustpower Baypark is

the place to be this Summer.

For more information on

any events, enquiries for Baypark

venues, BayStation activities

or service on/off site from

BayCatering, BayAudioVisual

visit www.trustpowerbaypark.

co.nz, email

events@bayvenues.co.nz

or call 07 577 8560.

Eco-friendly Matakokiri

Drive development for

sale in Tauriko

A

fresh, modern and ecofriendly

new development

project is available

for Pre-Sales in Matakokiri

Drive - the latest stage in the

sought-after Tauriko Business

Estate. The vision of Tauranga’s

Paul Symes, Director of developer

Viste Belle Ltd, it incorporates

the latest in sustainable

solutions and is expected to set

a new level in modern industrial

design.

This is Viste Belle Ltd’s

second development in Tauriko.

Symes says he is excited

to be releasing the three 425

m2-to-444 m2 Industrial Units

at Lot 404, Matakokiri Drive.

The extensive fit-outs will

include architecturally designed

facades, warehouse, offices and

lunchroom, as well as air-con,

floor coverings, security alarms,

Ultra Fast Fibre, and LED lighting.

Each unit includes seven

dedicated carparks and heavy

goods vehicle access parking.

“Mid-size industrial units

are in very short supply in

Tauranga,” says Symes. “Owner

Occupiers and Investors will

need to act fast,” says Symes.

Adds Mat Gibbard of Colliers:

“With interest rates at

record lows, there is no better

time for businesses to make the

move into their own new turnkey

warehouse and office unit.

These units are perfect for the

busy business owner who wants

a new unit, without the hassle of

being a developer”

The experienced Project

Team includes iLine Construction,

Architectural Design

Group, Colliers, Lysaght Consultants,

Quay Properties and

Harris Tate Solicitors. Construction

is scheduled to commence

in December 2019, with

completion in June 2020.

All Pre-Sales completed

before 30 November 2019, will

include an extensive Solar and

EV package, valued at more

than $20,000. Call us now.

Mathew Gibbard - Sales and Leasing Broker

M: +64 27 223 3069 E: mathew.gibbard@colliers.com

Rich Davidson - Sales and Leasing Broker

M: +64 27 860 9338 E: richard.davidson@colliers.com


18 BAY OF PLENTY BUSINESS NEWS October/November 2019

Time to steady the IP ship

INTELLECTUAL PROPERTY ISSUES

> BY BEN CAIN

Ben Cain is a Senior Associate at James & Wells and a Resolution

Institute-accredited mediator. He can be contacted at 07 928 4470

(Tauranga), 07 957 5660 (Hamilton), and benc@jaws.co.nz.

There seems little doubt that the New Zealand economy is

heading for stormy seas.

Headlines like “Slip sliding

away” (ANZ New

Zealand Business Outlook,

30 September 2019),

“Business confidence at lowest

level since 2009: NZIER”

(Stuff, 1 October 2019) and

“World economy signals

mounting crisis in manufacturing”

(NZ Herald, 2 October

2019) tend to support this view.

So, what, as a business

owner, can – and should you

do – to steady your IP ship for

the choppy seas ahead?

You might think that the

best thing to do is cut spending

and not invest in registering

your trade mark, applying

for that patent or plant variety

right, or sending that cease and

desist letter to your competitor.

I would urge you to think

otherwise. After all, you can’t

expect a ship to survive a storm

without robust protection from

the elements.

With this in mind, here are

my five IP-focused recommendations:

1. Conduct an IP audit.

Identify your IP assets and prioritise

them in order of importance

to the ongoing survival

and profitability of your business.

2. Identify whether your IP

assets are protected or not.

For example, are your trade

marks registered in all the

countries you need them to be?

Have you applied for that

patent to protect your new

invention, or that plant variety

right on which a substantial

part of the future of your business

depends?

3. Identify whether your IP

assets can be protected, and

what you need to do to protect

them.

For example, contact a trade

mark or patent attorney (if you

haven’t already) to lodge any

applications; organise the catalogue

of drawings for your

latest product design to facilitate

enforcement; put confidentiality

agreements in place

to guard your trade secrets.

4. Identify whether anyone is

infringing your IP rights and

stop them.

It’s common knowledge that

dispute resolution and litigation

can be costly.

However, the cost of not

enforcing your IP rights can be

much greater in the long term.

Enforcing your rights prevents

erosion of those rights.

5. Be vigilant.

Keep your eyes open for new

opportunities, and new threats.

One day the storm will clear,

the seas will calm, and you will

be ready to take advantage of

sunnier conditions.

Some businesses may

choose to implement the above

recommendations themselves,

some may not. For those who

are unsure or need any kind of

guidance, I urge you to contact

a competent IP attorney.

With a good tail wind, New

Zealand will hopefully be

through the worst of the storm

in the next 12-18 months. A

lot will likely depend, however,

on what happens with

the Impeachment in the West,

the Trade War in the East, the

Brexit Nonsense in the North

and the votes of the New Zealand

public in the South come

September 2020.

How Franchising can help save the planet

Whether you choose to believe or debunk climate change, there

is no question that collectively we need to take action to save

the planet. From a perspective of a commercial structure, the

franchise business structure has distinct advantages that could

just help save the planet!

FRANCHISING

> BY NATHAN BONNEY

Nathan Bonney is a director of Iridium Partners. He can be

reached at nathan@iridium.net.nz or 0275-393-022

Size and ability to scale

creates opportunity

Size really does matter; decisions

and actions of large franchise

systems can create significant

impact.

We know the removal of

plastic straws from use by a

few global franchises could

eliminate many millions straws

from ending up in the oceans.

What about the innocuous

bar of soap?

Hilton Hotels claim their

soap recycling program across

their 5600 hotels has produced

more than 9.6 million

“new” soap bars and diverted

more than a million tons from

landfill.

Let’s pursue the case study

of a franchised hotel chain

further.

Their ability to exert positive

impact extends well

beyond soap and straws. Environmental

practices influence

everything from food sourcing,

their associated carbon miles

and food wastage, through to

where and how to build hotel

properties.

Usage policy influences

water usage and recycling,

through to energy including its

production method.

Hilton’s overall 2030 environmental

targets are impressive

and achievable because

of their size, and importantly

because the franchise structure

allows them to develop and

implement decisions at speed

and scale. (1) And, in most

cases it saves and therefore

makes money.

Size also creates flow-on

effects, competitors and associated

supplier businesses will

follow if for no other reason

than to remain commercially

competitive.

Thinking global and

acting local

In the commercial world the

definition and practice of think

global and act local is embodied

in a franchise, a locally

owned and operated outlet of

either a national or international

brand.

Acting local creates positive

environmental results on a

global scale.

From reducing carbon

miles by purchasing locally

produced goods to re-investing

and supporting local causes,

often environmental.

Strong local economics

reduce the need for people

to travel or relocate for

employment.

The same could be argued

of large corporate structures,

but what creates authenticity

in the franchise structure is the

local franchise owner really is

local and vested.

The Tauranga franchised

fish and chip shop owner really

does care that their system is

sourcing fish sustainably –

their livelihood depends on it

as does the local fisherman’s.

Franchising’s ability to

harness the powers of

purpose and the market

Whether you like her or not,

Greta Thunberg and her Gen

Z, along with the millennials

will change the world and

hopefully save the planet, but

it won’t be through protest, it

will be through consumption

choices.

Millennials make up

approximately 30 percent of

the world population and possess

more buying power than

any other generation.

They are the generation

most concerned with the environment

and sustainability,

deciding the fate of many products

and companies not only by

purchases, but through likes,

followings and influencing on

social media.

But where the franchise

structure is uniquely placed to

deliver the products or brands

that best meet the millennials’

environmental concerns is

through its ability to harness

the powers of both purpose and

market forces.

Globalwebindex’s Sandy

Livingstone discusses the difference

between CSR - Corporate

Social Responsibility - and

purpose. (2) CSR sits in the

realm of corporate marketing,

often used to offset a negative

image, purpose is cultural and

he stresses “when the intent

is genuine, and the impact

positive, commercial gain follows”.

I believe millennials

are able to spot the difference

between the so called

green-washing by corporates

with an environmental CSR

statement, versus a franchise

developed by a cause- orientated

founder.

And perhaps more importantly,

the latter is supported by

vested franchisees that believe

and act on the brand’s purpose,

versus shareholders or employees

wanting solely a financial

return.

Millennial consumers have

created a market positioned to

reward these purpose-driven

franchise founders and their

franchisees. And just maybe to

help save the planet at the same

time.

Sources:

1) Hiltons Hotels 2018 Corporate

Responsibility Report

2) Sandy Livingstone - Globalwebindex


BAY OF PLENTY BUSINESS NEWS October/November 2019

19

Recognise the tipping points

For years clients have always asked how we can accurately

predict a company collapse and advise our clients how to avoid

loss. For me, after 13 years in the debt prevention field, it is simply

a matter of reading data and understanding behaviour.

It is very rare for a company

to be fine one day then liquidated

the next. On the way

down, there are potential tipping

points that indicate danger,

which we can observe and

use to position and protect our

clients. I’ve outlined a few of

these below.

Supplier switching

Now in itself, switching a

supplier is not a big deal. The

original supplier could have

raised prices, stopped providing

a particular line or product,

or there could be a competitor

eroding the supplier’s market

share.

Another reason could be

that the company and the supplier

have a relationship outside

of business and the company

is trying to insulate the

supplier against an upcoming

insolvency event. Or perhaps

they are outside of agreed payment

terms and have been cut

off by the supplier.

Once you know why the

change has been made, its

importance can be understood.

Having a credit monitoring

facility that can send you the

alerts of new accounts being

opened can at least start the

dialogue.

This is especially important

when a company switches

from a long-standing supplier

to a new one that is either

geographically further away

from the company or if they

go from 20th of the following

month payment terms to a cash

account or prepaid arrangement,

as this would make no

business sense other than absolute

necessity.

Staff layoffs / mass

exodus

This one is a biggie. When

multiple strategic or management

staff members leave at

the same time it is normally

for one of two reasons. 1).

Strategic head hunting from a

competitor, or 2). They know

something you don’t. Crew do

not tend to jump off a ship that

is watertight.

If someone’s job is to grow

and nurture a business, yet they

seem keen to be as far away

from it as possible ask why.

Sometimes a phone call to the

ex staff member will go a long

way to understanding the situation

much better.

Entity / bank account

changes

When a company is about to go

under (especially in construction)

the director (s) will often

begin setting up for the future

and their next venture.

Monitoring the NZ Companies

Office for new companies

with the same shareholders/

director/s could give an indication

of what comes next.

Lately we have found that

immediately before a collapse,

some companies will change

the accounts receivable bank

account to fund the new entity,

or divert funds away from the

liquidator.

A major change to watch

out for when watching Companies

Office changes are

alterations that rename the

company away from its trading

activity - eg, from Bob’s

Building and Haberdashery

Ltd to Bob’s Holding Company

2019 Ltd.

In my experience, the reason

for this in an attempt to

limit brand and reputational

damage that could occur by the

legal entity being listed in the

paper or Gazette.

Increase in disputes

A major warning sign of an

insolvent or struggling company

is a marked increase

in the amount of disputed or

delayed payments.

In my experience, if a dispute

doesn’t arise between

the work being done and the

invoice going out, the validity

of the claim drops by at least

CREDIT MANAGEMENT

> BY NICK KERR

Nick Kerr is Area Manager BOP for EC Credit Control NZ Ltd.

He can be reached at nick.kerr@eccreditcontrol.co.nz

half as the dispute seems to

be a reaction to the arrival of

the invoice, not the work performed.

If a company disputes an

account, give them seven days

to fully outline the alleged dispute

and if not sorted lodge it

immediately with the Disputes

Tribunal.

Disputes are commonly

used as delaying tactics - call

the debtor’s bluff and often

times the invalid dispute will

go away. Lying on email is one

thing, lying in a courthouse is

quite another.

These are just a few things

to watch out for and there are

automated tools that can watch

out for many such behaviours

and alert you if asny of these

warning signs are occurring.

If you have a strong documentational

foundation, a good

debt prevention system and

good old-fashioned common

sense, then loss is avoidable or

at least can be mitigated.

Just a thought

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20 BAY OF PLENTY BUSINESS NEWS October/November 2019

Christmas Preparations - it’s not too early

While it may be too early to be pulling out the Christmas

decorations, financial preparation for the upcoming festive

season should be something you are thinking about.

The holiday period

between December and

February will mean staff

on leave, unusual and sporadic

opening hours and statutory

holidays to navigate. All of

the above can have real effects

on cashflow and financial

positions.

Some financial forethought

and planning can go a long

way to ensuring your summer

holiday is as stress free and

smooth as possible. Let’s look

at some tips to ensure you are

best placed for our upcoming

summer.

Overdue accounts

If you have a number of overdue

accounts, begin making

arrangements to have them

chased up.

If you aren’t interested in

doing this yourself, find someone

who is comfortable getting

on the phone and making sure

that hard-earned cash ends up

in your account. You may need

some strategy around managing

debtors - the suggestions

below can go a long way to

ensuring prompt payment:

• Have a process - Consider

delegating and set time

aside on a regular basis to

ensure it doesn’t become

out of control.

• Make it easy for customers

to pay - Set clear payment

terms and ensure details are

easily accessed.

• Take advantage of accounting

software to send automatic

reminders - Automatic

reminders can

remove the hassle of manually

sending emails and

phoning customers.

Plan ahead

Planning in advance applies

to both staff and clients/customers.

Creating a timeline

of actions that need to happen

before the Christmas break

will ensure your staff is busy

and your customers are left

happy and aware of time lines.

There are a number of tools

available to assist with planning

and job management. A

chat with your business adviser

will ensure the best application

is found for your business.

Communicate

Communicating opening hours

and closures is critical to ensure

you keep your clients happy.

MONEY MATTERS

> BY MICHELLE HILL

Michelle Hill is Director and Managing Partner at BDO

Rotorua, Chartered Accountants and Advisers, and one of

Rotorua’s leading business advisory coaches. To find out more

visit bdorotorua.co.nz or email rotorua@bdo.co.nz

Reminding them of when you

will be shut will avoid disappointment

and maximise traffic

on days you are open.

Consider adding footers to

emails, updating Google listings,

social media updates and

even a good old sign on the

door. Much of this can be done

well in advance and shelved

until you need it. Avoid leaving

tasks until the last minute.

Work in progress

Clear it out. Strike while the

iron is hot and work to move

all pending and in progress

jobs to the completed pile.

This will free up much needed

cash and allow bills to start

going out. This is where a well

thought through plan can help

you and ensure workflow is as

optimised as possible.

Work over the holiday

time

What I hear all the time from

our clients is that their clients

don’t want to hear from

them and so productivity is

just down at that time of year

regardless – I say rubbish.

Plan what can be done for

clients (get what you need

from them in advance) so that

the team can get the work

done to a certain point over

the holidays – don’t let the

norm continue to be the norm –

challenge the boundaries, talk

now to get what you need and

arrange the appointments with

the client now for the other side

of the break to get it complete.

I have worked with a number

of people who have turned

this period of time around to a

really profitable one by doing

just that.

A final note

Refer back to what happened

last year, what you did right

and what you could do better.

Similarly, note down your

actions so in future you have

a good reference and a great

plan for future holidays. A little

preparation can go a long way.

Your business adviser will

be able to provide you with a

number of other helpful tips

when preparing for the end of

the year.

Meet The Law Shop’s latest Family Lawyer

The Law Shop’s team is no longer all-female since

Andre Hinz joined the team earlier this year. He

is part of the litigation team, specialises in Family

Law, and works at the firm’s Rotorua office.

their lives. Often there is extreme

violence involved. It is a sad fact

that some clients have normalised

the violence, and therefore thought

it was okay for their partner to beat

them up.

PAULA LINES

LL.B | Director

Andre got into law a bit later

in life, after working in the

aviation industry for the

best part of two decades. According

to Andre, The Law Shop has

more of a family feel than being

just a workplace. We’ve asked him

a few more questions.

When did you join The Law Shop

and what does your job involve?

I joined The Law Shop in April

2019 as a graduate. I had decided

to become a lawyer because I like

to solve problems. People seek our

advice and help for a variety of

reasons. This can be anything from

adoption matters, on the happier

end of the spectrum, through to

very sad cases where clients need

immediate help to get protection

from violent partners for themselves

and their children. The initial

stages involve a meeting with

the client and getting instructions.

We then prepare their affidavits and

applications and file them in Court.

Later on, there may be negotiations

to resolve the matter or Court

appearances for orders where the

parties themselves cannot agree.

What is the main thing you want

to achieve professionally?

I want to be the best I can be to

help my clients. What I enjoy most

about the job is having the ability

to help people, and to make a difference

in their lives.

What’s the best thing about working

at The Law Shop?

The working environment is collegial

and fosters a culture of individualism,

in the sense that you can

be yourself and don’t have to conform

to a uniform corporate image.

What, if anything, is the most

challenging aspect of your work?

I hear horrific stories from clients

and what they have gone through in

If you weren’t a lawyer, what

would you be?

I always wanted to be a vet.

What do you like doing outside of

work?

I like water sports and love getting

out on the lakes with my SUP.

Would you recommend your

career to others and if so, why?

Law is great. It’s great because

there is such a variety of areas that

you can specialise in. Law caters

for a variety of personality types

and areas of interests. There is a

variety of opportunities in different

fields.

The Law Shop offers personable

advice and legal support to

clients in the wider Bay of Plenty.

Their friendly team is experienced

in Business, Personal, Property

and Family Law. They provide

legal advice in a timely manner,

Andre Hinz, Family Lawyer at The Law Shop.

without confusing jargon, and at

a fair price. You’ll find their office

on 1268 Arawa St, Rotorua and in

PAULA LINES

LL.B | Director

Tauranga they work from a virtual

office. Call 0800 LAW SHOP to

get in touch.

Proudly serving our community from our offices in Rotorua and Tauranga.

ROTORUA

1268 Arawa St

Rotorua

TAURANGA

Virtual Office

ROTORUA

1268 Arawa St

Rotorua

TAURANGA

Virtual Office

203261AA


BAY OF PLENTY BUSINESS NEWS October/November 2019

21

Understanding the Cloud

The “Cloud” has been with us for more than a decade with

Google and Amazon using the term to describe their systems as

early as 2006. In the intervening years it has become an industry

buzzword, but like many buzzwords it’s been hijacked and

misinterpreted by players both inside and outside the industry to

suit their needs.

TECH TALK

> BY DANIEL GOYMER

Technical Director of Yorb, a Business Technology Partner. He can

be reached on Daniel.goymer@yorb.tech or 0800-600-606.

I’m not about to create my

own definition to further confuse

the market, instead here

are a couple of the straighter

forward definitions.

“Cloud computing is

the on-demand availability

of computer system

resources, especially data

storage and computing power,

without direct active management

by the user.” - Wikipedia

Or:

“Cloud computing is a

method of providing a set of

shared computing resources

that includes applications, computing,

storage, networking,

development, and deployment

platforms as well as business

processes.” - Cloud for

Dummies

The Cloud can provide

massive opportunities for your

business, it gives you access

the latest technologies that

would simply be out of reach

unless you had an enterprise

datacentre.

But the Cloud is not for

everyone, or more importantly

not for every service.

Below are the common

misconceptions we hear on a

regular basis.

Once I move to the Cloud

I can stop worrying about my

data. Incorrect, the information

you put in the Cloud is your

property, you need to take care

of it.

Ensure you are putting that

data with a trusted provider, do

your research and understand

the risks.

Remember your data, and

the private data of others you

keep is your responsibility.

In the Cloud backups are

taken care of for me. Incorrect,

some services will undertake

Remember your

data, and the private

data of others

you keep is your

responsibility.”

regular backups, however the

scope of these backups and

your access to them may not be

straightforward.

Question what backups are

undertaken by the provider

and how you can recover from

a disaster. Do not assume the

provider is carrying this risk

for you.

The Cloud is cheaper.

Sometimes, the true cost of an

on-premise IT system (Total

Cost of Ownership) vs Cloud

based systems can be difficult

to calculate.

If you are looking to truly

benefit from the Cloud, don’t

simply look at the costs.

Consider mobility, security,

flexibility, scale and resiliency.

If your motivation is cost only,

then do your sums carefully.

The government requires

my data to be hosted in New

Zealand.

Without knowing your own

individual industry compliance

requirements, then this one is

hard to answer.

However, in general the

New Zealand government has

authorised businesses to store

data offshore.

The Ministry of Health

authorised the storage and

processing of Health-related

data offshore in 2017 and the

IRD made changes way back

in 2013.

The reality is that the Cloud

is not an all or nothing solution.

Many businesses are successfully

embracing a hybrid

approach, which means putting

the services that make most

sense to you in the Cloud.

Assess each system you

run such as communications,

backups and disaster recovery,

accounting solutions, payroll

etc, once you’ve determined

the best system for each, can

then properly leverage this

innovative technology to its

maximum value.

BEWARE OF FOREIGN IMITATIONS.

There’s no shortage of great ideas in New Zealand.

But for an innovative bunch, we’re not the best at

realising the full potential of our innovations, particularly

when exporting them.

At James & Wells, we can identify your competitive

edge, offer business strategies for specific markets and

help you own and leverage your intellectual property to

ensure no one steals the fruit of your labour.

www.jaws.co.nz | +64 7 928 4470


Kelcy Taratoa, Who Am I? Episode 007

(detail), 2003. Courtesy of Shane & Teri

Ta’ala, the artist and Tauranga Art Gallery

Partnering Art and Sustainability

Kelcy Taratoa, Moonwalker, 2009. Courtesy of Susette and

Cary Griffiths, the artist and Tauranga Art Gallery

We are delighted at the Tauranga Art

Gallery to be helping to implement a new

partnership in creativity, sustainability and

transport innovation in the Bay.

Tauranga is about to lead

New Zealand in the

area of environmentally

friendly, non-fuel emitting,

electric buses. And the first five

in the country are going to feature

the work of specially commissioned

artworks by leading

contemporary artists, showcasing

the gallery’s programme.

With bus backs already on

the road currently with Terminus,

the gallery’s major new

virtual reality exhibition with

artists Jess Johnson and Simon

Ward, the new designs are

being created with Kelcy Taratoa,

to be followed by Mr. G,

throughout the busy summer

months.

This is an excellent opportunity

to bring people into

the CBD to visit the gallery

and create visibility for our

programme in the streets and

throughout the wider area.

The gallery has a mission to

align with innovation and sustainable

practices, so we are

delighted for this new venture.

As Matt Hunt, team leader

communications for Bay of

Plenty Regional Council, has

commented: “The gallery’s

sustainability and innovation

ethos is the perfect fit for our

state of the art electric buses.”

Kelcy Taratoa’s exhibition

opens in two parts, with the

large atrium entry walls of the

gallery just transformed, with

graphic abstract tukutuku-inspired

designs, and the first

survey of his 20-year painting

career bringing works from

public and private collections

from around New Zealand and

ARTS AND CULTURE

> BY ALICE HUTCHISON

abroad, which will be seen

together for the first time. The

exhibition opens on 26 October.

Mr. G will then open to

the public with his exhibition

Home, an intimate perspective

on this well-known local icon’s

connections to the region, and

a tribute to his parents. It is Mr.

G’s first exhibition in a public

gallery.

Those interested in other

ways that art and sustainability

can interact, can check

out: http://www.trackzero.nz/

projects-events/what-if-climate-change-was-purple/?fbclid=IwAR1I_JNIecFOennGijUBtrHq_YGNVGen-0dZkQSqU9XliMh2k_UNQ5L-

LueM

Alice Hutchison is the director of the Tauranga Art Gallery.

She can be reached on director@artgallery.org.nz.

Changes announced to senior Port of Tauranga team

Port of Tauranga has

announced the appointment

of Leonard Sampson

to the newly created position

of chief operating officer,

reporting to the chief executive.

Sampson has been the

Port’s commercial manager

since 2013, when he joined

the company after senior roles

at KiwiRail, Carter Holt Harvey

and Mainfreight.

Port of Tauranga chief

executive Mark Cairns has

also announced that long-serving

chief financial officer

Steve Gray will retire in June

2020 for health reasons.

Gray has been with the

company for 32 years and has

served in his present role for

the past 12 years.

Cairns said Gray had been

instrumental in the company’s

success would be greatly

missed. Recruitment for a new

CFO would begin immediately.

“In Steve’s time as CFO,

he has overseen outstanding

returns for our shareholders,”

said Cairns.

“He led the team that negotiated

the long-term freight

agreement with Kotahi that

enabled Port of Tauranga to

become big ship capable and

New Zealand’s largest port,”

he said.

“He is greatly respected

by the market and I am personally

very grateful for his

wisdom, sound judgement and

great company.”

Gray was named CFO of

the Year in the 2017 Deloitte

Top 200 Business Awards. He

will continue in governance

roles on Port of Tauranga’s

associate companies including

PrimePort Timaru and

CodaGroup.

In preparation for Gray’s

retirement, Port of Tauranga’s

finance and IT manager Simon

Kebbell will take on the

responsibilities of company

secretary and join the senior

management team.

Kebbell joined the company

in 2003 and before this

held management positions

with Ernst & Young and

PricewaterhouseCoopers in

Singapore.

Leonard Sampson: takes on new

senior role. Photo/Supplied.

Steve Gray


BAY OF PLENTY BUSINESS NEWS October/November 2019

Port of Tauranga welcomes Northport option

23

Port of Tauranga has welcomed the longawaited

second report of the Upper North

Island Supply Chain Study released in

October, which suggests the managed

closure of the Ports of Auckland (POAL)

and the development of Northport as the

best way forward.

By DAVID PORTER

Port of Tauranga chief

executive Mark Cairns

said a two port solution

was workable, subject to landside

infrastructure development,

and would address concerns

about economic land use

in Auckland.

The government-commissioned

Upper North

Island Supply Chain Strategy

(UNISC) working group’s

preference is for the continued

operation of the Port of

Tauranga, a new inland freight

hub in Auckland's northwest,

and a rejuvenated North Auckland

rail line with a spur to

Northport, with the Auckland

ports retaining their cruise

ship visits.

The UNISC working group

is independent and makes it

clear that government has yet

to decide what its policy will

be. The group's second report,

released by associate Minister

of Transport Shane Jones - an

understandable proponent of

the Far North - is accompanied

by an economic analysis

of supply chain scenarios by a

consortium of advisors led by

Ernst & Young (EY).

The economic report said

the capital cost of shifting the

Ports of Auckland - including

its car imports activity - Northport

would be around $10.3

billion. The recommendation

quelled some speculation that it

might back nationalisation and

rationalisation of POAL, the

Port of Tauranga and Northport.

A 62 percent majority of

500 Aucklanders polled by the

working group said moving

the port would make Auckland

a better place to live, work and

visit.

More economic analysis

needed

Cairns said he agreed with the

working group's observation

that the economic analysis

needed some refinement, as

some of the cost, future capacity

and cargo forecast figures

were at odds with Port of Tauranga's

data.

“We haven't discussed the

assumptions with the consultants

and would welcome the

opportunity to do so," he said.

Port of Tauranga had

recently engaged Netherlands-based

container terminal

experts TBA Group to complete

a capacity development

review that showed it could

accommodate up to 2.8 million

TEUs per annum on our current

footprint, he said.

“The report points out that

Port of Tauranga is among the

world's 10 most efficient ports.

Port of Tauranga is New Zealand's

busiest port, with room

to grow and the next stage of

capacity expansion already

underway,” he said.

“There is also the opportunity

to factor in the current and

future freight handling capacity

of the inland freight hubs in the

Waikato, including the Ruakura

Inland Port in Hamilton.”

When Bay of Plenty Business

News went to press, there

was no official comment from

the Auckland port, which is

wholly owned by the Auckland

Council.

However, recently

re-elected Auckland Mayor,

Phil Goff, has been reported as

saying more work was needed

on the port strategy.

“Like most Aucklanders

I am in favour of moving the

port, but we won’t simply give

away our assets built up by

ratepayers over generations.

Relocation needs to be stacked

up economically and protect

the interests of Aucklanders.

“While Auckland Council

made submissions on the original

proposal, we and other

stakeholders, including the

shipping companies and the

Ports themselves, have not had

further input into this report.”

Several options

considered

The working group and EY

consortium explored several

options. These included:

1) Maintaining the status quo.

2) Managed closure of POAL

freight operations with

listed Northport developing

equivalent capacity and

Port of Tauranga continuing

its own planned development.

(Preferred)

3) No major development of

Northport with Port of Tauranga

accepting POAL's

freight in addition to its

own.

4) Both Northport and Port

of Tauranga expanding

capacity to take on POAL's

freight.

5) Managed closure of POAL

with a new “super port”

developed in the Firth of

Thames.

The group's third and final

report, expected out before

The report points

out that Port of

Tauranga is among

the world's 10 most

efficient ports.”

- Mark Cairns

Christmas, will consider how

to move from the current situation

to the preferred option.

Northport is jointly owned

by Port of Tauranga and Marsden

Maritime Holdings, both

listed companies. Marsden

Maritime is 20 percent owned

by POAL with the balance held

by the Northland Regional

Council.

The EY analysis said Auckland

Council and ratepayers

would be better off if the port

site was redeveloped. POAL

currently delivers a dividend

to its council owner of around

$50 million a year. Alternative

land use had the potential to

generate rates and leasehold

income in excess of this.

A full move to Northport

was not expected to affect

employment and economic

growth in Tauranga. Road traffic

congestion was a city-wide

problem there and forecast

growth in both passenger and

freight travel meant this problem

was likely to worsen.

Port of Tauranga has almost

50 percent more freight entering

and exiting the port by rail

than POAL and Northport.

Outcomes, however, were

highly dependent on freight

forwarder port preference,

said EY.

It was assumed that 70 per

cent of the full move to Northland

freight task would be

covered by rail. This change

would significantly remediate

the costs associated with a longer

logistics and supply chain.

Port of Tauranga’s Mark

Cairns said freight owners

would continue to choose the

most reliable and cost-effective

supply chain.

“The working group's challenge

is to now ensure that its

preferred scenario can achieve

this, given the cost of developing

the necessary rail and port

infrastructure to unlock Northport's

potential.”

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24 BAY OF PLENTY BUSINESS NEWS October/November 2019

New work visa rules - who benefits?

Changes to temporary work visas couldn’t have come at

a better time.

HUMAN RESOURCES

> BY KELLIE HAMLETT

Director, Recruitment & HR Specialist, Talent ID Recruitment Ltd.

She can be contacted on kellie@talentid.co.nz or 027 227 7736

With a tight labour

market and summer

seasonal work

just around the corner, many

employers are feeling the

pinch.

While the changes won’t

start being implemented until

next year, it’s reassuring to

know that they’re on their way.

Changes announced last

month will be phased in

over the next 18 months and

include:

• a new three-stage, employer-led

visa application

process that involves an

employer check, job check

and worker check

• a new temporary work visa

that replaces six temporary

work visas

• categorising jobs by pay

level, rather than ‘skill

band’ (ANZSCO codes will

no longer be used)

• strengthening the labour

market test for low-paid

jobs

• open access for high-paid

jobs in rural regions and

lists in cities

• sector agreements for

industries that regularly

employ migrant workers

• reinstating the ability for

lower-paid workers to bring

their families to NZ

Ultimately, the changes will

make the process of hiring foreign

workers easier, provide

more certainty for employers

and encourage employers to

train and employ more New

Zealanders.

So what do employers need

to do? In the short-term, nothing.

(However, if you are a Talented

Accredited Employer,

from October 7, 2020, you

need to note that you will only

be able to obtain work to residence

visas for staff who are

paid $79,560 and over.)

First changes

The first visible change will

come at the end of next year,

when Immigration NZ will

start negotiating sector agreements

with the residential care

and meat processing industries

(four other sectors have also

been identified for negotiations).

Once in place, employers

will need to hire migrant workers

under the terms of their sector’s

agreement.

Changes to employing temporary

migrant workers won’t

come into effect until 2021,

when a new employer-assisted

visa will replace the current six

visas.

Accreditation will be mandatory,

with those already

accredited transitioned into the

new system.

With the announcement

fresh out of the bag, the finer

points of how exactly the new

system will work are yet to

be revealed. Subscribing to

updates from Immigration NZ

is a good way of keeping in

touch with what you need to do

and when:

(https://register.newzea-

landnow.govt.nz/forms/7Y-

JQerVwOUyurwjSoaB97Q).

It’s estimated that the

changes will help 25,000 to

30,000 businesses fill labour

skills shortages. And, while

there are bound to be teething

issues and areas of contention,

it’s heading in the right direction.

Filling jobs via a process

that is easier and has more

safeguards in place for both

employers and employees has

to be good for everyone and

the economy at large.

Te Taiwhenua o Heretaunga Gears up for Growth

with Yorb, Microsoft Azure and Office 365

Te Taiwhenua o Heretaunga is both a

political-leadership entity, and a provider

of high-quality health, social and education

services to more than 12,000 people, mainly

through government-funded contracts.

The number of people

seeking care and support

from Te Taiwhenua

o Heretaunga (TToH) continues

to grow and is expected to

reach 20,000 within the next

five years.

Its contracts cover medical,

dental and mental healthcare;

family support, parenting education,

youth development,

drug and alcohol therapies

within prisons and community

based. It provides school

nurses, antenatal courses, child

development teams and community

nursing.

Residential facilities are

provided for young parents

with new babies, seniors,

unwell people, and women

rebuilding their lives. TToH

works across a wide geographical

area along the east coast of

the North Island, from Mahia

to southern Wairarapa.

“Scalability and agility are

the catch cry for fast growing

organisations everywhere. Te

Taiwhenua o Heretaunga is no

exception,” says CEO George

Reedy. TToH has a new organisational

business strategy and

wanted an IT strategy to support

its business plans.

“We were looking for

someone who could support us

to be scalable; who would have

the knowledge and be a good

fit for us; who we could have

Tim Wilton, Network Consultant and James Waldron, Sales Manager, Yorb talking with

Teriwa from TToH

We pride ourselves on the fact that we

don’t just talk technology. We talk about

people’s business and understand the

business issues and pain points, then

translate that into technology.”

an awesome working relationship

with, and who would

understand our cultural needs

as well as our organisational

needs,” Graham says.

That fits neatly with Yorb’s

philosophy.

“We pride ourselves on

the fact that we don’t just talk

technology. We talk about people’s

business and understand

the business issues and pain

points, then translate that into

technology,” Waldron says.

Yorb’s tagline; business

defined technology means “We

pride ourselves on the fact that

we don’t just talk technology.

We talk about people’s business

and understand the business

issues and pain points,

then translate that into technology,”

Waldron says.

Yorb were “very proactive”

about supporting TToH

throughout the process and

answering questions. “When

necessary, they were more than

happy to go back to the drawing

board and realign what

they were proposing.

“Yorb quickly identified that

taking the workloads to Microsoft

Azure would give TToH

much more scalability and

deliver immediate benefits.

Yorb proposed a complete

lift and shift of TToH’s entire

system, which included 11 terminal

servers, to Azure and the

use of the Office 365 productivity

suite.

“A lot of other providers

proposed reducing the amount

of Terminal Servers, to reduce

costs. What I liked about

YORB was they encouraged us

to take everything to the cloud.

That way, we would know

nothing would break, the transition

would be smooth, data

accessible from anyone and we

could work together to resolve

all the other historic issues.”

Yorb and TToH are also

talking about creating virtual

doctors using video calls and

leveraging technology to take

healthcare into the home.

“In order for us to double,

IT has to be across everything.

It is the only thing that can

help us achieve our five year

goals.

“We have to start thinking

about automation, our data,

our forecasting using our time

in more efficient and effective

ways through IT, with IT and

supported by IT – and YORB

as our Trusted Advisor.”

URl: https://www.yorb.

tech/client-journey.html


BAY OF PLENTY BUSINESS NEWS October/November 2019

25

James & Wells growing with the Bay

After substantial growth in the last year,

intellectual property (IP) firm James & Wells

has moved to a new CBD office in Grey

Street.

Growing from a team of

two to a team of eight in

a reasonably short timeframe,

meant our old office

was no longer fit for purpose,”

said partner Ian Finch.

“While we enjoyed being

part of the Smart Business

Centre, it will be great having

custom-built premises with

plenty of space to host staff,

clients and colleagues.”

As New Zealand’s leading

privately owned intellectual

property law practice, and the

NZ Law Awards IP Specialist

Law Firm of the year, James

& Wells is proud to have been

supporting innovation in the

Bay for more than 20 years.

“Over this time there has

been a substantial increase in

activity, both in business from

the Bay and from overseas clients,”

said Finch. “Having a

larger team based in Tauranga

will allow us to serve more of

our local clients from the local

office, rather than from Hamilton

or Auckland.”

Greater need for IP

advice

Nigel Tutt from Priority One

added: “It’s great to see continued

business growth in

the Western Bay of Plenty,

reflected in a greater need for

intellectual property expertise.

We know first-hand the

value that James & Wells can

add to businesses. Their additional

capability will certainly

strengthen the community.”

With a multi-disciplined

team of specialists on the

ground in Tauranga, including

trade mark attorneys, patent

attorneys and IP lawyers,

James & Wells works closely

its clients to identify and maximise

the value of their intellectual

property.

Whether a company is

developing new plant variety

rights, machinery, softwareas-a-service,

or an artisan food

or beverage brand, James &

Wells’ team can help plan how

to protect and commercialise

it. Many of the firm’s clients in

the Bay are successful exporters

and the team works with

them to ensure that their IP

rights are secured and maintained

in overseas markets in a

timely manner.

James & Wells has a well-established

network of overseas

counterparts to help protect clients’

IP internationally.

“In recent years we’ve

also built up a specialist Asia

division to assist clients doing

business in, or looking for

investment from, Asia,” said

Finch. “We now have four

professionals in our team, all

fluent in Mandarin, as well

The James & Wells team in their new Tauranga offices: A multi-disciplined team. Photo/Dean Preston.

as speakers of Japanese and

Korean. If your sights are set

on exporting into or securing

investment from Asia, we can

help you.”

James & Wells has New

Zealand’s largest dedicated

IP litigation practice on hand

to assist with any kind of IP

strife. With internationally recognised

expertise and a proven

track-record, the team helps

clients of all sizes resolve IP

and fair trading disputes.

James & Wells can now

be reached at Level 3, 35

Grey Street. Phone number

07 928 4470 and email

tauranga@jamesandwells.com

are unchanged.

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17 | 508 SEAFORTH ROAD, BOWENTOWN

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dream home will impress even the most astute buyers. In true BG style, the powerful

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intimate, composed spaces to enjoy all year round.

Jason Eves 027 587 5509 Cameron Macneil 021 800 889 oliverroad.co.nz

Trusted to sell the Bay of Plenty’s finest homes

and lifestyle properties.

OLIVER ROAD ESTATE AGENTS LIMITED | LICENSED REAA 2008


Chamber Voice

Spectacular Westpac Rotorua

Business Excellence Awards 2019

Another great Business Awards event

was run by the Rotorua Business

Chamber on Saturday 5 th October,

drawing a crowd of more than 630 at

the Rotorua Energy Events Centre.

The chamber was proud to host the

black tie event, which is the annual

celebration of business success in

Rotorua.

A record number of entries resulted in

an exceptionally competitive group of

finalists this year. The competition was

hot, and the music was even hotter –

led by well-known entertainer Che Fu

- and a great time was enjoyed by all.

(We know how to party in this town!)

Chamber President John McRae comments,

“Rotorua has turned the corner.

It has become a favoured choice for

talent seeking to build a strong career

while living in the most desirable

places New Zealand has to offer. For

business owners, our investment in talent

is paying off and the upbeat economy

reflects this. The awards highlight

this. Let’s keep the investment wheel

spinning to create the vibrancy in our

economy that we all seek”.

We could not contemplate running an

event of this magnitude without the

help and support of many, including

the entrants, the judges, the event

management experts, our willing and

cheerful staff and of course our sponsors.

I want to acknowledge our appreciation

of our judges and sponsors.

Thank you all, without your support

this occasion would simply not happen.

Bryce Heard

Chief Executive

Rotorua Business Chamber

JUDGES:

Andrew Orme - Tompkins Wake

Kiri Tahana - Kahui Legal

Clare Gallagher - Edmund Road 4 Square

James McDougall - Holland Beckett Law

Rebecca Wright - Destination Rotorua

Frank Zhou - Westpac

Tim Wild - Bright Wild & Thomas

Glenn Tasker - Quest Rotorua Central

Richard Fullard - Osbornes

Greg Bold - Mitre 10

Miranda Bell - Bizwise Ltd

Tania Davis

Darrin Walsh - NZCU Central

Phil Becker - Rotorua Chamber

Kererua Savage - Westpac

Tamarapa Lloyd - Deloitte

Tony Gill - RECT

Michelle Templer - RED

Julian Elder - Scion

Allison Lawton - Avid Business Agency

Tammy-Lee Holmes - Goal Digger

Maree Judd – M Judd Consulting Ltd

Brent MacDonald - Ministry of Social

Development

Gavin Long - NZCU Central

Deb Rolls - Safety Made Easy

Marie Dennis - Toi Ohomai Institute of

Technology

Jon Dimock - Ministry of Education

Jayne Furlong - Ministry of Education

Article by CEO Bryce Heard

Rotorua Business Chamber Events

and Training Calendar Oct-Nov 2019

Department of Corrections - Business After 5

Find out more about probation, different types of sentences,

rehabilitation programmes, employment services, electronic

monitoring and much more.

Grant Johnstone Motors - Business After 5

After 25 years of serving Rotorua and surrounding areas, Grant

Johnstone motors have expanded becoming a multi-franchise

dealership. Join us at our Grant Johnstone Motors BA5 as we check

out the new additions to the yard and be in to win a Vitara Turbo

2WD. (Conditions apply)

How to Cultivate Resilience – Deloitte Seminar Series

Your mental and physical health influences how productive,

focused and stress resilient you are. Your beliefs, thoughts and

mindset help shape your life; either for the good or perhaps,

the not so good! In this session, you will learn how simple

lifestyle choices can improve your mood, productivity and have a

significant impact on your brain health (and what’s good for the

brain is good for the body).

Business Connection Breakfast at Te Puia

Get those business cards ready, sharpen up that elevator pitch

and join us for a delicious buffet breakfast and morning of business

connecting opportunities at Te Puia - Fuelling you and your

business!

22nd October

5th November

7th November

14th November

Noel Leeming Business After 5

Join us for our annual pre-Christmas BA5 at Noel Leeming

Rotorua, bring your friends and family and grab yourself a bargain!

There will be special prices for you to take advantage off, drinks,

nibbles, networking and giveaways, it’s an event you won’t want

to miss.

19th November

FOR MORE INFORMATION AND TO REGISTER GO TO:

www.rotoruachamber.co.nz

1192 Hinemoa Street, Rotorua 3010, PO Box 385, Rotorua 3040

P: (07) 346 3657 | E: info@rotoruachamber.co.nz | W: www.rotoruachamber.co.nz


ROTORUA BUSINESS AWARDS

BAY OF PLENTY BUSINESS NEWS October/November 2019

27

Supreme Winners of the Westpac Rotorua Business Excellence Awards

DCA, DCA Architects of Transformation.

DCA wins top Rotorua Business Award

The annual Westpac Rotorua Business Awards drew the usual

large and enthusiastic crowd to see the best of local business

take out results in 18 categories, with DCA Architects of

Transformation emerging as the Supreme Winner.

By DAVID PORTER

The company also won the

category for Excellence

in Property, Construction

and Manufacturing. Judges

described DCA as transforming

people’s lives through

great architecture.

“The judges congratulate

this outstanding Rotorua business

on their core values, and

their social, community and

environmental initiatives.”

The Pukeroa Oruawhata

Group won the award for

Outstanding Contribution to

Rotorua, while Ian Patchell of

Patchell Group won the Businessperson

of the Year Award.

Forestry management company

PF Olsen was awarded for

Excellence in Primary Industries,

and was described by the

judges as a truly multi – regional

business that had become number

one in its target market, and

in the latest season achieved a

50 percent market share of all

new forest plantings.

PF Olsen CEO Te Kapunga

Dewes said the award was a

tribute to all those who have

contributed to the success of

our business.

“That includes our loyal and

exacting clients, our staunch

and supportive business partners,

and the exceptional professionals

past and present that

continue to provide high quality

professional services across

Australasia.

“We are honoured and humbled

in accepting the award.

Cheal took out the award

for Excellence in the Service

All photos by Michelle Cutelli Photography.

Sector for leading the way with

cutting-edge technology and a

team of industry leaders, with

lots of experience.

Meanwhile, Mountain Jade

picked up the Excellence in

Hospitality category.

The full results of all category

winners are listed in the

accompanying box.

Please note that photos of

all winners can be found on

the website of awards organiser,

the Rotorua Chamber of

Commerce.

Brent Whibley, GM of Patchell Group, collected the

Businessperson of the Award on behalf of winner Ian

Patchell, who was unable to attend.

Outstanding Contribution to Rotorua Award Pukeroa Oruawhata Group.

WINNERS OF THE WESTPAC ROTORUA

BUSINESS EXCELLENCE AWARDS 2019

SUPREME WINNER

- Sponsored by Westpac

DCA Architects of Transformation

OUTSTANDING CONTRIBUTION

TO ROTORUA

- Sponsored by Rotorua Lakes Council

Pukeroa Oruawhata Group

BUSINESSPERSON OF THE YEAR -

Sponsored by Red Stag Timber

Ian Patchell

EXCELLENCE IN PRIMARY INDUSTRIES

- Sponsored by Toi Ohomai Institute of

Technology

PF Olsen Ltd

EXCELLENCE IN PROPERTY,

CONSTRUCTION & MANUFACTURING

- Sponsored by Rotorua Business

Chamber

DCA Architects of Transformation

EXCELLENCE IN THE RETAIL INDUSTRY

- Sponsored by Pukeroa Oruawhata

Group

Mountain Jade

EXCELLENCE IN THE SERVICE SECTOR

- Sponsored by Holland Beckett Law

Cheal

EXCELLENCE IN HOSPITALITY

- Sponsored by Deloitte

Sichuan Style Restaurant

EXCELLENCE IN TOURISM

- Sponsored by Deloitte

Waimangu Volcanic Valley

BI-LINGUAL BUSINESS AWARD

- Sponsored by Deloitte

Arataua

SMALL BUSINESS AWARD

- Sponsored by Osbornes Funeral

Directors and Advisors

Galaxy Travel World Travellers

SUSTAINABILITY BUSINESS AWARD

- Rotorua Economic Development

Jasco Distributing

INNOVATION & TECHNOLOGY

BUSINESS AWARD

- Scion

Waimangu Volcanic Valley

NOT FOR PROFIT

- The Hits 97.5

The Arts Village

ACC WORKPLACE SAFETY

- ACC

Redwoods Treewalk

EMERGING LEADER

- Ministry of Social Development

Kerri Anne Hancock

- Te Maru o Ngati Rangiwewehi

EMPLOYEE OF THE YEAR

- Our House Rotorua

Helen Bennett - Physio Direct

YOUNG INNOVATOR OF THE YEAR -

Ministry of Education

Kayleigh Waller

- Western Heights High School


28 BAY OF PLENTY BUSINESS NEWS October/November 2019

ROTORUA BUSINESS AWARDS

Cheal… on a roll!

Cheal is ecstatic to be category winner

against some stiff opposition for

“Excellence in the Service Sector” at

the 2019 Westpac Rotorua Business

Excellence Awards.

When other businesses

report on their past

awards applications

the comments are usually along

the lines of “a lot of hard work”

or “a good opportunity to look

a bit deeper into the business”

or “really satisfying.” These

are all true for the Cheal

Rotorua team too, but the real

benefit was that the process

has brought them all closer

together. As they worked

through the awards application

process together it reinforced to

them the strength and resilience

of the organisation’s systems

and processes as well as simply

enjoying each other’s company

whilst at work.

As Nick Davies, Rotorua

Regional Manager and Principal

of Cheal says, “the key

to winning these awards is

answering the question of

“why.” For example, why do

we do the things we do? The

team provided its answers to

this in a 20-minute presentation

to the Awards’ Judges. We

combined a typical subdivision

consent application process

with a “day in the life of Cheal”

and blew the Judges away with

a comprehensive summary of

why our service is top notch,

where our focus lies and why

we are in the jobs we are in.”

Cheal recently celebrated its

own people at its 11th annual

awards night in August, held

at Wairakei Resort near Taupo.

This is an opportunity for all

Cheal staff to come together to

celebrate individual successes.

“There are a few failures

too!” Says Business Manager

Rebecca Hawke, based in Cheal’s

Taupo office, as she recalls

the staff member receiving recognition

on the night for putting

petrol into a diesel vehicle

(later being spotted on a tow

truck) and other such humorous

events that keep life interesting.

With offices spread across

the central North Island (Hamilton

to Hawke’s Bay and

Rotorua to Ruapehu with its

Head Office in Taupo) Rebecca

says “it is vitally important

that we create the opportunity

to strengthen the connections

between Cheal people despite

the geographic constraints.

This contributes to our culture

of excellence”.

In 2019 the Directors of

Cheal re-shaped the awards

categories to allow for the

growth in Cheal during the last

few years (now at 80 staff) and

to better reflect the core values

of loyalty, growth, innovation,

integrity and community.

Each category has several

nominees and a category winner.

The awards are rounded

out with a Supreme award to

the staff member who best

displays the five core values

throughout the preceding year.

This year staff members from

the Rotorua office received

nominations in the Client

Focus category and won both

the Teamwork and Communication

Award and the Supreme

Award.

“The recognition of the

Rotorua team at the Cheal

awards was well deserved”

says Nick “and was further

reinforced with the Excellence

in the Service Sector award

at the Westpac Rotorua Business

Excellence Awards. We

must be doing more than a few

things right!”

Nick Davies is Rotorua

Regional Manager and a

Principal at Cheal, He can be

reached at nickd@cheal.co.nz

www.cheal.co.nz

Having fun together

Nick Davies

Proud Winners of the 2019 Rotorua Business Awards

Excellence in Service Sector

engineers | surveyors | planners

Ph: +64 7 349 8470


ROTORUA BUSINESS AWARDS

BAY OF PLENTY BUSINESS NEWS October/November 2019

29

Excellence in Primary Industries Award, PF Olsen.

Excellence in the Retail Industry Award, Mountain Jade.

Excellence in the Service Sector, Cheal.

Excellence in Hospitality Award Sichuan Style Restaurant.

Bi-lingual Business Award, Arataua.

THE PROFESSIONAL FOREST

MANAGEMENT COMPANY OF CHOICE

Proud Winners of the Excellence in Primary Industry Award

Sustainability Business Award, Jasco Distributing.

The PF Olsen Team

Te Papa Tipu Innovation Park

99 Sala Street, Rotorua 3010

Phone: 07 921 1010

203290AA

Emerging Lleader, Kerri Anne Hancock of Te Maru o Ngati Rangiwewehi.

www.pfolsen.com


Bay of plenty

CONNECTING

BUYERS AND

SELLERS OF

QUALITY

BUSINESSES

First on the scene

Photos from the Tauranga Chamber of Commerce BA5 networking event

held at Toi Ohomai’s Windermere campus in October.

Photos/Chris Parker Photographics

When is the right time to sell

your business? Right now.

At TABAK, we promise to guide

you through the sales process

with focus, integrity and

complete confidentiality.

1

2

1 Leon Fourie, Toi Ohomai. 2 Alex Barrett, Ministry of Social Development and Kelly Cranstoun, Bay Venues.

FOCUS • INTEGRITY

CONFIDENTIALITY

3

3 Sharon Macquarie and Katrina Foster, iskills.co.nz, Patrice Belcher, Bay Venues, and Marea Goodin-McKay, iskills.co.nz.

4 Toi Ohomai events specialists Christie Tucker, Katie Fallows, Briana Stewart and Kelsie Carter.

4

WHY TABAK

INDUSTRY EXPERIENCE

REALISTIC APPRAISALS

5

5 Paul Khosla, ACE Consultants, Jaycee Hazooria, JCGlobal Services, and Sandra Booney, The Invisible Office Company.

6 John Joyce, Computasyle Signs, Brent Trail, Surveying Services, and Andrea Shaw, Dale Carnegie BOP Waikato.

6

TEAM APPROACH

PRE-QUALIFIED BUYERS

P5177Y

147 Cameron Road

p. 07 578 6329

e. tauranga@tabak.co.nz

w. tabak.co.nz

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7 Leon Fourie, Toi Ohomai, Annabel Davies,Trustpower, Tom Beswick, Ingham Mora, Tony Snow, Stratus Blue, Gail Page,

Positive Pathways, Glen Lindsay, Young Read Woudberg, and Conor Quinn, BizStar International.


BAY OF PLENTY BUSINESS NEWS October/November 2019

31

Photos from the first Tauranga Chamber

of Commerce BA5 event at the new

University of Waikato - Tauranga

campus in September

Photos/Helen Chapman Photography

1 Peter Farmer, Farmer Autovillage and Richard Thurlow,

Waipuna Hospice. 2 Kelly Cranstoun, Bay Venues, Sam

Williamson, Business Network International, Kate Riches,

Lawter NZ, James Clark, Reder NZ and Karen Brighouse,

JWL Investment Trust.

1

2

3

4 5

3 Neil Quigley and Dean Howie, University of Waikato.4 Graeme Wilson, and Kay George, Cooney Lees Morgan. 5 Kelvin Snow and James Cognet, Kiss IT.

6

7 8

6 Selwyn West, Yorb and Lisa McKerron, Madison. 7 Susan Lock and Richard Burn, Architectural Panels and Robin Dorey, Business Success Partners BOP1.

8 Nicole Langston and Kate Taituna, Alignz Recruitment and Sonia Lampaert, Kuriger Builders Tauranga.

We invite you to a FREE seminar

presented by Copeland Ashcroft

Law on “Managing absenteeism”

Absenteeism can be a complex issue and has a real impact for

business and the team around the person or people who are away

often. This seminar will cover options to deal with absenteeism and

provide insight into what actions an employer can take both from a

legal and best practice perspective to both manage and prevent this

from occurring in the workplace.

We will cover:

How to address repeated absenteeism and why you should

address it

Managing authorised leave

Dealing with absenteeism that appears intermittent and suspicious

Calling halt on medical incapacity and long term absences

Please feel free to pass this invitation on to others who may be

interested in attending. Spaces are limited and registration is

essential to confirm your attendance.

We look forward to seeing you there!

Cost: FREE

203314AA

Kate Ashcroft Partner

Kate acts for employers across a wide

range of industries nationwide, giving

advice and providing representation

in disputes. In addition, she is an

experienced independent investigator,

and holds a certificate in workplace

investigations from the Association of

Workplace Investigators, as the only

internationally recognised course of its

nature.

Carla Gray, Associate

Carla assists clients with all aspects

of employment and health and safety

law advice and is passionate about

achieving the best possible outcome

to suit their circumstances.

TAURANGA

Monday 4 November 2019

3.00pm – 5.00pm

Tauranga Yacht & Power Boat Club Inc

90 Keith Allen Drive

Tauranga

ROTORUA

Wednesday 13 November 2019

12.00pm – 2.00pm

Princes Gate

1057 Arawa Street

Rotorua

RSVP

Catherine McKerras – admin@copelandashcroft.co.nz


32 BAY OF PLENTY BUSINESS NEWS October/November 2019

The office relocation game

An increase in new-build activity by developers and major refurbishment projects

by property owners in the office sector, is giving rise to greater movements within

the leasing market around the country as businesses seek out premises that best

suit their game plan.

The reasons behind a

move to new office

premises are broad

and may include any of the

following:

• End of lease with no

renewals

• Initiative to reduce costs

• To spearhead growth or a

consolidation

• Underpin an organisational

shakeup

• Rebrand and a new image

to better support a business

culture

• Means to recruit new team

members

• Retention tool for current

staff

• Desire to improve productivity

• Need to be better positioned

to service client base

If your business is looking

to move premises, then – like

most things – planning is the

key to a streamlined transition

for everyone in the staff chain

and as a consequence, for your

clients, too.

Bayleys research shows

that, for example, in Auckland,

white collar employment

growth within the CBD and

surrounds remains very strong

and vacancy rates are low at

around five percent so implementing

a move can sometimes

take quite some time to

come to fruition.

It’s an interesting game and

we’re noting many existing

CBD businesses – along with a

growing number of new players

entering the market – reassessing

their business needs

and scoping out office space.

Researchers say there has

been a definite flight to quality

by a growing number of

occupiers driven by changes

in workspace strategy and

increased competition to

attract/retain staff.

Green credentials for new

builds in Auckland, particularly,

are becoming increasingly

important with most

projects seeking at least a fivestar

green star rating for both

build and interiors.

There has also been a

noticeable trend of IT and utility

companies moving away

from the CBD to the amenity-rich

city fringes.

Impact on staff

While office relocation may

help businesses reach their

goals, how does it affect their

employees?

Shifting house is known to

be one of the biggest stressors

in life. And an office relocation

can stir up the same emotions

right across the workforce,

from business owner to the

newest team member, so it’s

important to manage expectation

and anticipate hurdles.

A recent US survey (by

analyst firm Clutch) of around

500 employees who had

recently moved office spaces

with their current employer,

revealed that the move had

been a positive one for 68 percent

of respondents.

The businesses had relocated

to more comfortable, more styl-

ish and better-conceived office

premises which improved the

working conditions.

Interestingly, despite trends

for more compact, flexible

workspaces, the employees surveyed

said the main benefits to

them from an office relocation

were a more comfortable space

(67 percent) and more space to

accomplish tasks (61 percent).

More natural light, better

furniture, better technology

and a higher level of amenity

were all noted as contributing

to employee satisfaction.

However, the respondents

also mentioned challenges

such as distractions leading

up to, during and once

installed, in their new space.

These included a less convenient

location adding to the

daily commute and for some,

the perception that the overall

location was less desirable..

Those businesses that include

employees across different levels

in the search for new premises

seem most likely to make

the transition more smoothly.

Further, regular and positive

communication about the

impending move should be

conveyed to staff so any surprises

are good ones.

www.bayleys.co.nz/workplace/articles/insights

At Bayleys, we believe relationships are what businesses are built on and how they

succeed. We understand that to maximise the return on your property you need:

Professional property management

A business partner that understands your views and goals

Contact the Bayleys Tauranga Commercial Property Management team today.

Bayleys Tauranga

Commercial Property Management

07 579 0609

jan.cooney@bayleystauranga.co.nz

SUCCESS REALTY LTD, BAYLEYS, LICENSED UNDER THE REA ACT 2008

ALTOGETHER BETTER

Residential / Commercial / Rural / Property Services


BAY OF PLENTY BUSINESS NEWS October/November 2019

33

Are social media hashtags

worth the effort?

THE LAST WORD

> BY JAMES HEFFIELD

Director of Bay of Plenty marketing and PR consultancy Last

Word. To find out more visit lastwordmedia.co.nz or email

james@lastwordmedia.co.nz.

Unless you’ve been living under a rock for the past decade, you

will have heard about the popularity of hashtags on social media.

But while most business owners are aware of them, very few use

them to their full potential.

Hashtags first came into

widespread use on Twitter

around 2010 and

have since become prevalent

on many other social platforms,

including Instagram,

Facebook and LinkedIn.

They are sometimes used

for vanity reasons or humour

but their intended purpose -

and where they add real value -

is as a tool for categorising and

discovering posts on a chosen

topic.

A local tourism operator

might hashtag a post about

Tauranga city tours using

#Tauranga, while a sports store

selling New Zealand cricket

merchandise might use the

#BlackCaps hashtag to help

people find one of their posts

online. Doing this will ensure

the post shows up to anybody

using either hashtag when performing

a search on a social

media platform, perhaps while

planning a holiday to Tauranga

or looking for the latest news

and results about the Black

Caps cricket team.

What makes a good

hashtag?

Making the most of hashtags

for business purposes requires

some research and consideration

of your audience.

It’s much better to be targeted

when using hashtags

because people generally use

them to find out the latest news

on specific topics or events,

rather than about general subject

areas.

For this reason, a sports

store selling All Blacksbranded

rugby gear would be

better off using the hashtag

#AllBlacks instead of simply

#rugby. Most people are quite

specific with the keywords

they use to search online, and

they are more likely to search

for information about a specific

team they support rather

than information about rugby

generally.

Know what’s trending

A successful tactic used by

many businesses is piggybacking

on popular hashtags by

using them at the end of relevant

social media posts.

These might be hashtags

that are being regularly used

by people when discussing

a global sports event

like the Rugby World Cup

(#RWC2019) or a popular TV

series like Game of Thrones

(#GameofThrones). The key

to doing this successfully is to

ensure any content you post is

relevant to the people likely to

be searching for the hashtag

you use.

Businesses can also tap into

hashtags that are commonly

used by different groups or

professions to discuss topics

relevant to them.

For example, many

New Zealand teachers use

#edchatNZ and posts made

by parenting groups regularly

feature tags like #mumlife and

#parentinghacks.

Businesses that can identify

popular hashtags used by their

target audiences can utilise

them to mark relevant content

and make it more easily discoverable

by potential customers.

This should always be done

in a way that adds value and

contributes to a conversation.

Those who use a hashtag to

insert a blatant sales pitch into

the middle of a conversation

risk reputational damage and

may be openly called out and

criticised.

Create a movement

Some companies make up their

own hashtags to promote their

products.

Coca-Cola has had success

with its #shareacoke hashtag

and Nike uses its famous tagline

to good effect with the

#justdoit hashtag. However,

unless you’re a multinational

with a big budget for supporting

marketing campaigns, getting

people to recognise and

use a branded hashtag on a regular

basis can be challenging.

In most cases, businesses

that create their own hashtags

find it easier to get traction if

they use them for a one-off

event or promotion.

Many local conference

organisers have good success

creating event-specific taglines

for attendees to use when when

posting content about the conference

they are attending.

Using a hashtag like this in

your social media posts about

the event can help it reach

other conference attendees,

while searching for the hashtag

will display posts made by others

at the same event.

Used in this way, a hashtag

can facilitate conversation

and community by linking

otherwise disparate content

together.

At the end of the day it’s all

about getting the most benefit

for your social media effort.

What could be better than

a no-cost tool that amplifies

the reach of your content by

making it easy to find by social

media users who might be

interested? #JustDoIt

TERMS

OF TRADE

CREDIT

CHECKING /

MONITORING

DEBT

COLLECTION

Nick from

EC Credit Control

is the Bay of

Plentys leading

debt prevention

expert.

CREDIT

MANAGEMENT

TRAINING

FOR A NO OBLIGATION MEETING CALL OR EMAIL NICK TODAY

nick.kerr@eccreditcontrol.co.nz | P: 027 713 2128

0800 EC GROUP | www.eccreditcontrol.co.nz


ONE

DAY

ONLY!

Learn From

Business Leaders

& Experts on how

to run your Business

Smarter in 2020

The Biggest Business

Networking Event Ever

to be held in Tauranga!

+ Leadership

+ Directorship and Governance

+ Social Media and Content Marketing

Guest Speakers

KEY NOTE SPEAKER

Craig Hudson

Managing Director New Zealand

& Pacific Islands, Xero

GUEST SPEAKER

Kirsten Patterson

Chief Executive,

Institute of Directors

Smarter Business Event

The National Business Network – Smarter Business Event 2020

will bring together hundreds of businesses from corporates to

SME’s in one location for one day across all business categories

attracting business owners, decision makers, managers and staff.

The purpose of the event is to bring Bay of Plenty wide businesses

together annually at one location for a day to hear from leaders

and well-respected business people to network, make contacts,

build new relationships, find new business partners, contractors,

suppliers and clients to do business.

The event is designed to provide every business that attends with

a return on their investment by offering fantastic value at a very

competitive price. This is a ticketed only event with all businesses

attending being paid attendees.

Format

B2B ticketed only event.

Each business gets a 1m x 1m table with entry for

2 people from that business.

Please bring a pull up banner, business cards

and other collateral to promote your business.

Promotional Partners

PULL

UP

BANNER

For great deals on the following services leading up to and on the

event day please see the event website for great deals/special

offers from our promotional partners.

PRINTING

GRAPHIC DESIGN

SOCIAL MEDIA

Location

Queen Elizabeth Youth Centre (QEYC)

Cnr Devonport Rd & 11th Ave, Tauranga

Pricing

EARLY

BIRD

ONLY

NON

EARLY

BIRD

$295

$349

10% OFF

+ GST

Per business if

you buy before

Nov 30, 2019

+ GST

Per business

after Nov 30,

2019

Priority One member discount on

both pricing structures

Extra individual tickets available per business upon request

at $80 + GST each after purchase of main business ticket

GUEST SPEAKER

Brent Ireland

Director, Collab Digital

BANNER / SIGNAGE

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FOR MORE EVENT INFORMATION

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PRINCIPAL SPONSOR

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PROUDLY

PRODUCED BY


BAY OF PLENTY BUSINESS NEWS October/November 2019

35

Prepare your Business

for the holiday season

Are you ready for the inevitable “This year

went by so fast” statements? Can you

believe that Christmas, and 2020, are only

a few short weeks away?

Does your business close

over the holiday season

so you and your team

can enjoy some time to rest

and recharge? If so, you’re

probably looking forward

to recording a new voicemail

message for when you

shut the doors until January.

Maybe you work through the

Christmas period and only

close for stat days, or perhaps

you’ll continue to work on

those days, too. It all depends.

For many businesses, the

weeks before Christmas are

much busier than usual. If

that’s also the case for your

business, you’ll need more

stock, more staff or more

cashflow!

You may need to get a

temporary overdraft from

your bank to ensure that you

can pay for all the additional

stock and wages when your

business gets slammed. Or if

this time of year is more quiet

than usual, you may need the

extra cash to pay for the usual

costs and overcome the fact

that you’ll have less income

for a while.

Paula Lines from The Law

Shop explains that if your

bank requires security over

your business or your per-

Paula Lines, Commercial

Lawyer at The Law Shop.

sonal assets, you may need to

instruct a lawyer to get those

securities in place.

“Keep in mind that banks

and lawyers are also busier in

the run-up to the festive season,

so it pays to get things

arranged early to avoid there

being any hold-ups,” Paula

says.

She adds that you should

also not forget to brush up

on your obligations as an

employer to pay your staff

holiday pay and time and a

half where required and think

about whether the normal

payday might be interrupted

by a statutory holiday.

“While you’re at it, think

about backing up your server

and consider if you need to

stop regular deliveries such

as the mail, or if the cleaner

still needs to come as frequently

when you’re closed.

If you stay open for business,

you’ll need to check if your

suppliers are available, too,”

she says.

Paula mentions that it is

also important to make sure

that someone is appointed to

look after your business in

case anything happens to you.

“You may need to appoint

an attorney to ensure that the

business can open up in January,

even if you’re unable to

be there,” she says.

If you are unsure if you

need a lawyer to help you

get the necessary things in

place for the upcoming holiday

period, feel free to contact

The Law Shop to find out

what’s best for your situation.

The Law Shop in Tauranga

now works from a virtual

office, and the Rotorua office

on Arawa Street is open as

usual. For more information

how The Law Shop’s legal

services can help you and

your business, call 0800 LAW

SHOP.

PAULA LINES

LL.B | Director

ROTORUA

1268 Arawa St

Rotorua

TAURANGA

Virtual Office


Private Sanctuary on City Fringe

A Modern Industrial Masterpiece

16 PLANE TREE LANE, TAURIKO 6C HINCKLEY ROAD, AONGATETE

This sanctuary on the city fringe will attract those seeking a peaceful and

private way of life. Set on almost two park-like acres yet located less than 10

minutes from the Tauranga CBD, this is a rare opportunity to say the very least.

Accessed via Cambridge Road, historic Plane Tree Lane is one of the most

sought-after spots in the Bethlehem / Tauriko area.

A bold and confident execution of this simplistic yet difficult-to-get-right

architectural style, 6C Hinckley Road is a modern industrial masterpiece that

will attract adventurers and doers. If you’ve been wondering what’s next in life,

what simple change you could make to take things to the next level, acquiring

this incredible home and land could very well be just that.

$2,290,000 5 bed 4 bath 6 car 348 m 2 EO $1,490,000 3 bed 2 bath 4 car 240 m 2

Life on Purpose

17 | 508 SEAFORTH ROAD, BOWENTOWN

Designed by renowned architect Brendon Gordon and finished in 2012, this

absolute dream home will impress even the most astute buyers. In true BG style,

the powerful architectural design embodies confidence and style, yet provides

its occupants intimate, composed spaces to enjoy all year round. Includes an

impressive 100m+ internal access garage & 55m2 guest accommodation suite.

$2,150,000 4 bed 4 bath 4 car

6,959 m 2 6.79 ha

An Address to Impress

56 HARBOUR DRIVE, OTUMOETAI

Requiring very little introduction, Harbour Drive in Otumoetai is one of the

most sought-after addresses in Tauranga for good reason. Located just

minutes from the CBD, yet enjoying peace and quiet seldom found much

further afield, this iconic home is engaging, attractive, and offers even more

than meets the eye.

438 m 2 915 m 2

EO $1,790,000 3 bed 3 bath 2 car 270 m 2 434 ha

Jason Eves 027 587 5509 Cameron Macneil 021 800 889 oliverroad.co.nz

Trusted to sell the Bay of Plenty’s finest homes

and lifestyle properties.

OLIVER ROAD ESTATE AGENTS LIMITED | LICENSED REAA 2008

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