Provide an Amazing Customer Service Experience with these 5 Best Wireless Headsets

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Sennheiser is one of the leading names in audio headphones. The Germanmanufacturer has even broken into the wireless call center headsets market. The CC550 IP has the precision sound that is expected from all Sennheiser products. Thiswireless headset also has a USB connection and a noise-cancelling microphone. Theheadset delivers superior sound quality along with voice clarity. This headset alsoreduces the echo so the customer can hear the representative clearly. The ActiveGardtechnology ensures protection against sound surges and acoustic shock. And, thepadding around the earpieces helps distribute the pressure to provide a comfortablewearing experience.2. Jabra Pro 930The Jabra Pro 930 is a wireless headset that allows users an option to purchase theduo or the mono variant of the headset. Of course, it depends on the needs of the callcentre as to which one best suits its needs. Agents can take calls from up to a distanceof 120 meters away from their desks. The less-expensive version of these wirelessheadsets allows users to make calls from their desk or computer phone. Setting thiswireless call centre headset if really easy. You only need to connect the headset totheir computer using Bluetooth and you are all set.3. Plantronics Call Centre Headset: HW261NPlantronics headset HW261N is a professional-grade wireless headset that is availableat a very competitive price. Being lightweight and simple, the Plantronics headset iscomfortable enough to wear for an extended period of time. The audio quality isenhanced due to its flexible, noise-cancelling microphone and the headset has astereo output that may work for you if you need a headset with a single microphone.4. VXi BlueParrott B350-XTVXi BlueParrott B350-XT is a relatively inexpensive variant in the line of wirelessheadsets. The Bluetooth headset comes in a single ear unit that enables noisecancellation of up to 96%. This allows the agents to keep their calls away from thebackground noise. The VXi BlueParrott B350-XT headset comes with buttons forvolume control, power, and a Parrot button that can be customized. The Parrot buttoncan be customized via the BlueParrot MySay app. This variant provides almost 24hours of Talktime. The wireless headset even allows iOS battery charge monitoring.And, as far as the comfort is concerned, the headband is flexible, making it easy foryou to adjust the headset for a more comfortable fit.5. Logitech H650eThe Logitech Mono H650e is a modern variant of call center headset. This single earunit is ideal for those who need to speak with their coworkers in between calls. Thedesign is lightweight, making it a comfortable wear for an extended period of time.The headset also has a noise-cancelling unidirectional mic that focuses the speaker'svoice, removing excess background noise. The headset connects with a USB cable.
Don’t worry, the cable is long enough to connect to computers, not forcing you to leanover their computers.Final Words of AdviceIn the end, it all comes down to the ratio of price and quality. So, depending upon your budgetand possibilities, choose the most viable option for your business. Each of the headsets thatyou find in the aforementioned list offers a great price to quality ratio. Thus, never forget tochoose the wireless call center headphones that provide every function that you are lookingfor at a great price deal.
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Provide an Amazing Customer Service Experience with these 5 Best Wireless Headsets

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