Pressure Wash News Winter issue

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IT’S A FAMILY AFFAIR “It doesn’t have to exclusively be family doing this. You can or should be doing the same thing with your managers. Have a book club, read the book, and get together and talk about it. “Then once a month, the four of us always have our financial meeting together. Ty and I could do it ourselves but, number one, the boys need to learn the financials of the company, and, number two, the meetings are important to make better decisions in the areas they are responsible for based upon the financials of the company. So together we do our financial meeting monthly. “Then, once a year, we do strategy planning where we actually go somewhere, stay in a hotel, and we do strategy planning for the five-year-plan and then we get down to next year. We will include our financial goals for the next year but also select maybe five major priorities and goals that we want to accomplish next year. Things like updating your handbook or hiring new people. Things that the company needs to accomplish in the next year. All this keep us on track and keeps us in sync to move the company forward.” ERIK WASEL “We started in 2012. I had big projects immediately that had to be successful. So, my thought was to lean on people you know and trust in a grassroots situation. So that’s where the family aspect came in. “My daughter, Meagan, worked for me part-time at the time doing scheduling and other things. Then, slowly, my wife came into the business on HR and marketing. We went from $300,000 to $1.5 million in six months. That’s a big jump in a very short period. Pretty quickly we had a dozen trucks on the road. Erik and June Wasel with daughter, Meagan Bunch, son-in-law Daniel Bunch (black shirt), and son, Ryan Wasel (red shirt) of Averus Fire Services in Gurnee, IL “I like working with family members and people I can trust. To me, if you hire an employee, they’re like a renter. They are not putting in the same effort as someone who’s got ownership in the business like family does. “So now I have my daughter working for me full-time. She’s the anchor. She’s the key employee for me. My wife is now 24/7. My son does all our purchasing and procurement. And my sonin-law is now my scheduling supervisor, who manages a bunch of people in the office. We went full in on the family style business! In truth, I tend to be harder on them because you also don’t have to worry about the labor laws! (laughs in jest) “I have 48 other employees. I’ve got some non-family members who I trust in key positions that I know have my back. I find that priceless. When you have a family business and employ non-family members, you have to keep the example set pretty even with how you handle non-family and family members. I sometimes struggle with that but it is a key to running a successful family business. You have to be ready and willing to discipline your family employee equally. “Having worked in the corporate world myself, I know a lot of employees don’t like to work for family-owned businesses because they feel like they have no opportunity for advancement. As a result, I kind of go out of my way with people that I really see talent in, supervisor-level people, to make them feel like family. They get the same kind of opportunities, promotions, and perks that the key family members have. Because I’ve personally been that guy who seemed like I was passed over for a great opportunity because the boss’ son had come up for it. Keep that in mind with your staff so they don’t feel left out just because they’re not family. “If my wife wants to talk to me about the business on the bed pillow, no, I’m ready to get some sleep. I’ve had an 18- hour day. “I actually argue more with my daughter, who is the office manager. And, a lot of times, at a certain point, we’re like ‘let’s stick a pin in it and we will come back to it.’ “I’m in the field and they’re in the office, so we actually do get a lot of separation from each other. Believe it or not, we all also vacation together, so we’re actually a lot closer than you might think. My kids will tell you that most of continued ... 26 | PRESSURE WASH NEWS | VOL. 2, NO. 1 | WINTER 2020
Join forces with the original power washing trade organization. Reap the rewards of a PWNA membership, and a clear, collective voice for the power washing industry. • Free OSHA Safety Class • Membership-only discounts • Premium courses for less • Convention discounts • Networking Upcoming 2020 Events JANUARY 22 – 25 IWCA Annual Convention – Savannah GA Hyatt Regency Savannah PWNA Fleet <strong>Wash</strong>ing Certification Class Jan 25th 1– 4 pm Instructor: Andy Reinsel (PWNA Past President) Call PWNA to Register: 800-393-7962 MEET THE PRESIDENT: Visit our Booth and say hello to PWNA President Bo Josetti FEBRUARY 19 – 21 PCA Annual Convention Glendale/Phoenix, AZ MEET THE PRESIDENT: Visit our Booth and say hello to PWNA President Bo Josetti Moving the Industry Forward Save the date: Powerclean 2020 October 22 – 25 • Reno, Nevada Call 800-393-7962 or visit PWNA.org to take your business to the next level
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Pressure Wash News Winter issue

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