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How Has The<br />
Game Changed?
contents<br />
18<br />
THE ABCs of SEO<br />
Potential customers are taking physical action in real time to<br />
search Google for pressure washer [your city] or other pressure<br />
washing services that you provide; if your <strong>web</strong>site is not listed<br />
on the first page of the search results (as a result of some<br />
simple search engine optimization techniques that you can<br />
learn and employ), you are basically handing customers to your<br />
competitors every single day. In this ultimate guide to SEO for<br />
pressure washers, we get you pointed in the right direction.<br />
24<br />
How Has the Game Changed?<br />
A list of the top 10 biggest changes that have occurred<br />
in the pressure wash industry over the past 25 years<br />
(selected and described by one of the longest-tenured<br />
writer/journalists working in the industry).<br />
4<br />
By the Numbers<br />
A deep data dive into<br />
the pressure wash<br />
industry, revealing<br />
just how much<br />
upside the<br />
future holds.<br />
16<br />
Growing the Game<br />
A video game about pressure washing grew to an amazing<br />
7 million fans in less than a year. Yes, people do find your job<br />
satisfying and desirable (even though – ironically – it’s hard to<br />
find good labor ready to work.) Now the popular game is going<br />
to an even greater platform – Sponge Bob’s Bikini Bottom.<br />
Vol. 5, No. 1, Fall <strong>2023</strong><br />
Publisher: Jackson Vahaly<br />
Editor: Drew Ruble<br />
Design: Katy Barrett-Alley<br />
Pressure Wash News is published 4 times per year and is independently owned by Jackson Vahaly.<br />
All inquiries should be directed to: Pressure Wash News, 110 Childs Ln. Franklin, TN 37067 |<br />
jacksonv@pressurewashnews.com<br />
Copyright © 2022 2 Dollar Media / Pressure Wash News. All Rights Reserved.<br />
DEPARTMENTS<br />
3 Editor’s Letter:<br />
The Heart of an Industry<br />
The pressure washing world is full of good people<br />
who are generous with their talents and have a<br />
heart for their communities.<br />
6 Commentary:<br />
Kids in the Back Seat<br />
Anybody who’s owned a business for any length<br />
of time has experienced periods when their<br />
job as CEO felt more like a parent driving a car<br />
with unruly kids in the backseat than it did the<br />
enlightened leader of a growing business.<br />
8 Industry Dirt<br />
A look around the exterior cleaning world for<br />
news and notes of interest.<br />
2 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>
EDITOR’S<br />
NOTE<br />
The Heart<br />
of an Industry<br />
Our cover story this month provides<br />
a look at the 10 biggest changes in the<br />
pressure wash industry over the past<br />
quarter century, as selected by the<br />
most veteran journalist in the field.<br />
One thing I’ve found in my own<br />
years of covering the pressure wash<br />
industry is that the pressure washing<br />
world is full of good people who are<br />
generous with their talents and have a<br />
heart for their communities.<br />
Bill Hutson and his wife Pam of H&H<br />
Softwash in Franklin, North Carolina are<br />
my case in point. Here’s why.<br />
Fields of the Wood is a Christian<br />
religious park of more than 200 acres<br />
in Cherokee County, NC, owned by<br />
the Church of God of Prophecy—a<br />
Holiness Pentecostal denomination.<br />
It is best known for its 300-footwide,<br />
mountainside representation of<br />
the Ten Commandments, with letters<br />
five feet high and four feet wide. The<br />
park includes numerous other markers<br />
and monuments, including representations<br />
of the three crosses on Golgotha.<br />
The roadside attraction is named<br />
after a reference in the King James<br />
Version of Psalms 132: 6: "We found it<br />
in the fields of the wood."<br />
The Hutsons relocated to Macon<br />
County, NC for retirement a few<br />
years back. But a businessman at<br />
heart, Bill Hutson “saw a need in the<br />
community and couldn’t resist filling<br />
that gap.” He did so by founding H&H<br />
Softwash in 2021.<br />
The Hutsons had long ago started<br />
a nonprofit, Table Talk Foundation<br />
for Better Living, which provided<br />
free home repairs for the elderly<br />
and disabled. Once, while cleaning a<br />
90-year-old woman’s algae-covered<br />
sidewalk, Hutson researched how to<br />
clean it, discovered soft washing, and<br />
began offering softwash as another<br />
free service.<br />
Hutson retired from Table Talk<br />
Foundation after it had grown to<br />
operate two offices in two states, with<br />
clients in 12 states.<br />
Since its founding, H&H Softwash<br />
has commonly offered lucky community<br />
members in Macon County the<br />
chance to win a free exterior wash. In<br />
one contest, area churches were able<br />
to upload photos to H&H Softwash on<br />
Facebook and the photo with the most<br />
likes received a free roof and exterior<br />
wash for their church.<br />
So it was that the Hutsons happened<br />
to visit Fields of the Wood in recent<br />
months and were moved to a singular<br />
conclusion: they had to clean the park.<br />
Hutson spent three weeks on the<br />
job, estimating at least $10,000 in<br />
donated services. He was very careful<br />
with the structures given their age.<br />
Following his work, the park is by no<br />
means spotless; but importantly, the<br />
algae growth has at long last been put<br />
in check.<br />
Hutson, who plans to retire from<br />
pressure washing for good in the near<br />
future, said cleaning the theme park<br />
made him feel like he “ended with a<br />
purpose.”<br />
Regardless of your religious faith,<br />
it’s a feel good story that speaks to the<br />
heart of people in our industry.<br />
Well done, Mr. and Mrs. Hutson.<br />
Drew Ruble<br />
drewruble@gmail.com<br />
Editor | PW News<br />
VOL. 5, NO. 1 | SUMMER <strong>2023</strong> | PRESSURE WASH NEWS | 3
BY THE<br />
NUMBERS<br />
Market forecast after market forecast points<br />
to strong growth in the pressure wash industry<br />
Jobber, an award-winning platform that helps small home services businesses<br />
organize their entire operations, from scheduling jobs and managing their crews,<br />
to invoicing customers and collecting payments, recently took a deep statistical<br />
dive into the pressure wash industry. Here were some of its findings:<br />
98% local<br />
of people read<br />
online reviews for<br />
businesses.<br />
$1<br />
BILLON<br />
pressure washing<br />
market value in the<br />
United States<br />
93.9%<br />
MEN<br />
6.1%<br />
WOMEN<br />
gender breakdown<br />
of pressure washers<br />
22,186<br />
pressure washing businesses<br />
currently in the U.S.<br />
33,679<br />
number of workers employed by<br />
the pressure washing industry<br />
38 YEARS<br />
average age of a<br />
pressure washer<br />
$22 PER HOUR<br />
average earnings of a pressure<br />
washer technician in the U.S.<br />
HOME<br />
SERVICE<br />
PROVIDERS<br />
Operators increased their revenue<br />
by an AVERAGE OF 35% when<br />
offering optional add-ons like soft<br />
washing, window cleaning, or deck<br />
and fence cleaning<br />
Businesses that offer online booking<br />
options receive up to<br />
24% MORE CUSTOMER CALLS.<br />
55% OF CUSTOMERS<br />
search for a business online<br />
before requesting a service.<br />
digital payments accounted<br />
for 40% OF PAYMENTS<br />
collected in 2022.<br />
Average home service invoice<br />
sizes were 10% HIGHER<br />
in 2022 than in 2021.<br />
SOURCE: Jobber, February <strong>2023</strong>. Visit www.getjobber.com for more.<br />
HOME<br />
SERVICE<br />
INDUSTRIES<br />
HOME<br />
SERVICE<br />
INDUSTRIES<br />
The U.S. industry<br />
grew on average<br />
5.7%<br />
PER YEAR<br />
between<br />
2018 and <strong>2023</strong><br />
$607.86<br />
MILLION<br />
expected growth<br />
of the global<br />
market by 2026<br />
$2<br />
BILLION<br />
expected growth<br />
of the global<br />
market by<br />
2030<br />
4 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>
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Editor’s Note: Chuck Violand founded<br />
Violand Management Associates in<br />
1987. VMA is a leader in executive<br />
development, management training, and<br />
business performance maximization for<br />
entrepreneurial restoration and cleaning<br />
companies. As an author and popular<br />
speaker (including at this month's<br />
upcoming <strong>PWN</strong>A convention), Violand is<br />
a respected authority on entrepreneurial<br />
small businesses, having spent more<br />
than 30 years as both a business<br />
consultant and an executive coach. He<br />
is a regular contributor to trade journals<br />
and newsletters and is the author of<br />
the popular weekly leadership series<br />
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BY CHUCK VIOLAND<br />
Anybody who’s owned a business<br />
for any length of time has experienced<br />
periods when their job as CEO felt<br />
more like a parent driving a car with<br />
unruly kids in the backseat than it did<br />
the enlightened leader of a growing<br />
business.<br />
And, although the wisdom<br />
contained in the parenting phrases we<br />
heard as kids in the back seat―or have<br />
found ourselves repeating to our own<br />
kids from the front seat―can be sound<br />
advice at times, does it also apply to<br />
business?<br />
When you’re a parent, the kids<br />
can’t get out of the moving car and<br />
find another family to join. Employees<br />
can, and it’s usually pretty costly when<br />
they do, so we need to be sure our<br />
wisdom is sound.<br />
Let’s look at a few phrases.<br />
DO I NEED TO PULL<br />
THIS CAR OVER?<br />
You knew things were serious when<br />
it wasn’t just any car they were going<br />
to pull over. It was THIS car. While my<br />
own parents never used this particular<br />
expression, I’m sure there were times<br />
when they thought about it.<br />
In business, there is no “pulling this<br />
car over” to have that big Texas talkin’<br />
to with an unruly employee. Things<br />
keep right on moving while you<br />
employ radical candor to remind them<br />
of your expectations. But I would<br />
recommend closing your door first.<br />
DON’T MAKE ME<br />
COME BACK THERE!<br />
Even as a kid, you knew your<br />
parents couldn’t “come back there”<br />
while they were driving the car, so this<br />
threat was an empty one unless they<br />
chose to abandon forward momentum<br />
and stop the car to climb over the seat.<br />
This is the equivalent of stepping<br />
down from your role as CEO to get<br />
involved at a level of your organization<br />
that you’re already paying someone<br />
6 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>
else to handle. While on rare occasions<br />
this might be necessary, it’s also a<br />
slippery slope. Not only are you not<br />
doing the things you’re supposed to<br />
be doing to keep the business moving<br />
forward, but it causes people in your<br />
organization to stop doing the things<br />
they’re being paid to do.<br />
HOW MANY TIMES DO I<br />
HAVE TO TELL YOU…?<br />
complaining out loud, verbal warning,<br />
written warning, time off without pay,<br />
shunning, and, finally, termination—<br />
occasionally with the option to return<br />
at some later date.<br />
DON’T MAKE ME<br />
REACH AROUND AND<br />
SMACK SOMEONE.<br />
In today’s gentrified parenting<br />
climate, it’s frowned upon to smack<br />
your kid. But, let’s face it, any kid with<br />
a parent whose arm is long enough to<br />
actually reach the back seat and connect<br />
with their kid’s bobbing and weaving<br />
head is worth being listened to.<br />
The last time I checked, using<br />
physical force on a wayward employee<br />
not only alarms the other employees,<br />
but it’s illegal. I recommend against it.<br />
While the sage wisdom of automotive<br />
discipline practiced by our parents<br />
makes for great stories to tell our kids,<br />
I would recommend you stick with<br />
healthier, more effective approaches<br />
to employee engagement.<br />
This phrase served as an early warning<br />
system for my siblings and me. We knew<br />
the first time our parents said this we<br />
were safe. It was when it was repeated in<br />
progressively higher pitched voices that<br />
we knew their fuse was getting shorter<br />
… and so were our leashes.<br />
Many businesses use a progressive<br />
discipline approach: verbal warning,<br />
written warning, termination. But for<br />
most small business owners this is<br />
easier in theory than it is in practice.<br />
As a result, we end up with the five- or<br />
six-step progressive discipline policy:<br />
VOL. 5, NO. 1 | SUMMER <strong>2023</strong> | PRESSURE WASH NEWS | 7
INDUSTRY<br />
DIRT<br />
A look around the cleaning equipment<br />
world for news and notes of interest<br />
Send your company news and press releases to drewruble@gmail.com<br />
Silver-Lined Success<br />
Schieffer Co. International, a<br />
manufacturer of high-pressure hoses<br />
for large original equipment manufacturers<br />
and distributors, recently celebrated<br />
its 25th anniversary in business.<br />
Schieffer opened in Peosta, Iowa<br />
in 1998 with just six employees in a<br />
12,000-square-foot facility. In the two<br />
and a half decades since, the company<br />
has changed its name and expanded<br />
exponentially. Now known as ProPulse,<br />
a Schieffer Company, it employs 130<br />
and utilizes 130,000 square feet of<br />
space. It officially celebrated its silver<br />
anniversary in March <strong>2023</strong>.<br />
“25 years is a long time,” said Jeff<br />
Theis, President and CEO of ProPulse,<br />
“but I believe ‘blink of an eye’ is appropriate<br />
when describing our journey.”<br />
During this ‘blink of an eye,’<br />
ProPulse built expansions, acquired<br />
land, and invested into new manufacturing<br />
automation opportunities.<br />
Over the last 25 years, the hose<br />
manufacturer transitioned from a<br />
small hose distributor to a mid-sized<br />
hose manufacturer who supplies<br />
major original equipment manufacturers<br />
across the country.<br />
In 2021, ProPulse added 20,000<br />
square feet of manufacturing space to<br />
the production facility, allowing it to<br />
invest in industry leading hose manufacturing<br />
technology. The two-year<br />
expansion on production facilities<br />
resulted in what company officials<br />
call the most modern and advanced<br />
thermoplastic hose extrusion process<br />
in the United States.<br />
Much of ProPulse’s success stems<br />
from their ability to uphold customer<br />
satisfaction, which in turn allows<br />
them to consecutively increase sales<br />
year over year.<br />
“We say what we are going to do, and<br />
we do it on-time, every time,” said Theis.<br />
That customer-focused mindset<br />
isn’t going away anytime soon,<br />
according to Theis.<br />
“ProPulse will always be known<br />
as a company that keeps its commitments<br />
to our customers,” said Theis.<br />
Customer satisfaction isn’t the only<br />
legacy ProPulse plans to uphold. Backed<br />
by German manufacturing from their<br />
partners at Schieffer International<br />
Group, ProPulse is carrying on generations<br />
of manufacturing excellence.<br />
New automation will allow the<br />
Iowa manufacturer to dive into new<br />
product markets and build upon their<br />
current products.<br />
“We will continue to fill out our<br />
line of thermoplastic hoses and challenge<br />
new markets,” said Theis.<br />
ProPulse’s focus on customer-communication,<br />
innovation, delivery, and<br />
quality has allowed them to expand at<br />
a rapid rate for consecutive years. The<br />
hose manufacturer plans to continue<br />
its legacy of growth into the next 25<br />
years of business and beyond.<br />
Kleaning Up<br />
Last summer, Krystal Klean, a<br />
building care company, announced it<br />
had finalized its acquisition of Under<br />
Pressure Washing, a Bradenton,<br />
Florida -based commercial pressure<br />
washing company that serves the<br />
Sarasota area.<br />
It was the 108th acquisition for<br />
Krystal Klean, which is part of the<br />
U.S. organization FleetWash. Terms<br />
weren’t disclosed.<br />
The Jacksonville-based company<br />
was founded in 1996 by Brian and<br />
Leatt Lipker. Now, with more than<br />
135 employees that serve more than<br />
10,000 clients, Krystal Klean is looking<br />
to continue expanding through more<br />
acquisitions.<br />
"If you have a cleaning or coating<br />
business with annual revenues<br />
between $200,000 and $200 million,”<br />
Jeremy Morgan of Krystal Klean says,<br />
“we'd like to talk."<br />
Go West, Young Man!<br />
CETA is Westward Bound!<br />
CETA will host PowerClean ®<br />
<strong>2023</strong> at the Renaissance Hotel &<br />
Spa in Glendale, AZ from October<br />
11-14, <strong>2023</strong>.<br />
The hotel is just steps away<br />
from the Westgate Entertainment<br />
District, which includes myriad<br />
options for food and entertainment,<br />
the Tanger Outlets Glendale for<br />
shopping, and a PopStroke Tiger<br />
Woods/TGR designed mini golf<br />
course for fun! The Spa Botanica is<br />
located onsite. And the hotel is also<br />
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Diamond Casino.<br />
Extend your stay, pre/post show,<br />
and explore all the Greater Valley of<br />
the sun has to offer, the galleries of<br />
Scottsdale, the red rocks of Sedona,<br />
the outdoor adventure of Tucson, and<br />
more.<br />
Attention Exhibitors - If you<br />
haven't already made plans to<br />
exhibit...Don't let your company be<br />
conspicuously absent from the #1<br />
Trade Show in the power washing<br />
industry, second to none! Limited<br />
Exhibit space is still available.<br />
Contact the CETA Office at info@<br />
ceta.org to reserve your spot today!<br />
8 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>
Call 800-393-7962 or visit <strong>PWN</strong>A.org<br />
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INDUSTRY DIRT<br />
We Got the Beat<br />
Klangphonics, a German<br />
techno music trio, recently used a<br />
power washer as an active instrument<br />
for their aptly-named <strong>2023</strong><br />
single “Pressure.”<br />
The band commonly produces<br />
techno music not with computers<br />
but with household items.<br />
EDM.com has stated that<br />
the Berlin-based “with a myriad<br />
of instruments and sounds that<br />
would otherwise be thought of as<br />
unconventional for the job, such<br />
as ukuleles, cats, pans, buckets,<br />
and even wine glasses.”<br />
Other recent musical efforts<br />
by the band included one song<br />
using a vacuum cleaner, plastic<br />
bucket, and cleaning spray while<br />
another used a rubber duck and<br />
an electric toothbrush to complement<br />
their other more traditional<br />
instruments.<br />
See the pressure washer video<br />
at https://www.youtube.com/<br />
watch?v=teTiW4zUktY<br />
Scrubbing<br />
Space<br />
Mountain<br />
Made in America<br />
Disney Parks are renowned for<br />
their spotlessness. Insiders know<br />
that overnight cleaning crews –<br />
including an army of pressure<br />
washers – tackle the park each<br />
night in an effort to present that<br />
signature spotless feel for visitors<br />
each morning.<br />
In January, <strong>2023</strong>, Walt Disney<br />
World News Today reported on<br />
“several instances of public backlash<br />
in the past month regarding<br />
cleanliness issues around the parks,”<br />
and published photographs of<br />
pressure washing crews cleaning<br />
up Space Mountain at the Magic<br />
Kingdom “to get all that dirt and<br />
grime off the iconic structure’s<br />
exterior.”<br />
In March, <strong>2023</strong>, Pleasant Prairie,<br />
Wisconsin-based FNA Group<br />
announced it would move the<br />
manufacture of critical components<br />
including internal combustion engines<br />
to North America.<br />
The decision allows FNA to<br />
strengthen its supply chain and better<br />
control costs, the company stated in a<br />
press release.<br />
The move also allows FNA Group<br />
to field a more robust Research and<br />
Development team close to its manufacturing<br />
facilities to innovate new<br />
and more efficient products including<br />
internal combustion engines, the<br />
company said.<br />
“The COVID pandemic<br />
hammered home the challenges<br />
of offshore product development<br />
and manufacturing,” said William<br />
Alexander, executive vice president,<br />
sales and marketing. “We think the<br />
environment is right to move our<br />
manufacturing closer to home so we<br />
can continue to design, engineer and<br />
sell the best products imaginable.”<br />
While competitors have stalled<br />
manufacturing capacity and product<br />
development, especially for internal<br />
combustion engines, FNA Group is<br />
convinced they are better able to serve<br />
their customers and markets by ramping<br />
up nearshore manufacturing plants.<br />
The decision will solidify supply<br />
chain, shorten lead times, enhance<br />
quality control, and contain cost on<br />
finished goods for their customers.<br />
The move also makes it easier to<br />
develop projects with partners and<br />
fine-tune processes.<br />
“We are proud of this opportunity<br />
to grow our manufacturing footprint<br />
in North America,” said Chris<br />
Alexander, vice president of business<br />
development. “As we nearshore our<br />
supply chain, we plan to be more<br />
available to our customers, support<br />
hundreds more families, make a positive<br />
impact on the communities we<br />
serve, and create a great value to the<br />
marketplace.”<br />
FNA Group is one of the most<br />
vertically integrated manufacturers<br />
of power equipment under the<br />
brand names Simpson®, Delco®,<br />
POWERWASHER®, AAA® Pumps,<br />
Clean Machine® and CRX® Power<br />
(engine power and E-power).<br />
FNA Group also manufactures<br />
private label products for some of the<br />
largest power equipment brands in<br />
the world. Today FNA Group manufactures<br />
electric and gas pressure<br />
washers, cold water and hot water<br />
pressure washers, pressure washer<br />
pumps, generators, water pumps, high<br />
pressure thermoplastic hoses, accessories,<br />
and replacement parts.<br />
FNA Group sells worldwide<br />
through retailers, distributors, dealers,<br />
and online.<br />
10 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>
INDUSTRY DIRT<br />
Meet the New Boss<br />
PowerWash.com, a leading<br />
one-stop shop for those in the mobile<br />
power-washing industry, recently<br />
announced the hiring of Christopher<br />
Blann as CEO.<br />
Blann is charged with leading the<br />
company's aggressive retail-focused<br />
expansion efforts while cultivating the<br />
company's industry professional training<br />
platform, PowerWash Academy.<br />
Previously with Men's Best Primary<br />
Care, Blann began transitioning into<br />
his new role at the family-owned and<br />
-operated business earlier this year.<br />
"Christopher's operational and<br />
retail expertise exemplify the 'power'<br />
in PowerWash.com," said Powerwash.<br />
com’s president Michael Hinderliter.<br />
"His hands-on approach and leadership<br />
experience will be an invaluable<br />
asset as we elevate the business that<br />
my father started nearly 50 years ago."<br />
Blann is a retail industry veteran<br />
with more than 30 years of experience<br />
in e-commerce and operations. He<br />
most recently served as president of<br />
Men's Best Primary Care, where he<br />
led the launch and 15-month growth<br />
of the health care startup.<br />
Prior to that, Blann served as senior<br />
vice president of store operations at<br />
Eyemart Express, where he oversaw<br />
everything from retail operations to<br />
supply chain to manufacturing at the<br />
national optical retailer's more than<br />
200 locations.<br />
"I am excited to join a growing and<br />
innovative company that is paving the<br />
way in this niche industry," said Blann.<br />
"The Hinderliter family has created an<br />
impressive foundation and legacy, and<br />
I look forward to building upon that<br />
success with the team."<br />
A subsidiary of Delux Cleaning<br />
Supply, Inc., PowerWash.com is based<br />
in Fort Worth, Texas, and offers a<br />
complete selection of equipment and<br />
supplies including detergents for all<br />
aspects of power washing, including<br />
truck washing, kitchen hood exhaust<br />
cleaning, house washing, concrete<br />
cleaning, wood restoration, awning<br />
cleaning, and more.<br />
The company also provides<br />
comprehensive hands-on and online<br />
training for industry professionals with<br />
its own PowerWash Academy through<br />
the Washaholic Program.<br />
Power Play<br />
Droning On<br />
Charlotte, North Carolinabased<br />
industrial drone maker Lucid<br />
Drone Technologies’ Lucid C1<br />
spraying drone was recognized as<br />
the Best Power Washing Drone of<br />
2022 at The Droning Company’s<br />
annual Droning Awards, which<br />
recognizes the year’s most impressive<br />
drone innovations.<br />
The nominees were chosen<br />
by members of The Droning<br />
Company, with a panel of drone<br />
experts, pilots and enthusiasts<br />
voting for the winners across<br />
several categories.<br />
Lucid was first profiled in PW<br />
News in 2021.<br />
Pleasant Prairie, Wisconsin-based<br />
FNA Group also recently filed critical<br />
circumstances allegations against<br />
Chinese and Vietnamese producers<br />
of gas-powered pressure washers.<br />
Because of a surge of imports,<br />
FNA Group has requested that the<br />
U.S. Department of Commerce<br />
impose early antidumping and countervailing<br />
duties against imports from<br />
these two countries, as part of its<br />
trade case filed at the end of 2022.<br />
Shipment data reveals that<br />
Chinese and Vietnamese producers,<br />
along with their U.S. importers and<br />
customers, are trying to evade the<br />
proposed additional import duties<br />
by stockpiling their products in the<br />
United States before a decision by<br />
Commerce.<br />
FNA Group, determined to put<br />
an end to these unfair practices,<br />
believes that the U.S. Department<br />
of Commerce will substantiate FNA<br />
Group allegations of a surge, and<br />
backdate the additional duties to<br />
dates as early as March <strong>2023</strong>.<br />
FNA Group's CEO, Gus<br />
Alexander, stated, "Such practices<br />
fundamentally contradict the<br />
purpose of the duties and will not be<br />
tolerated by the U.S. authorities. We<br />
fully expect that the allegation will<br />
succeed, and the retroactive duties<br />
will apply. It is our hope that the<br />
Department of Commerce and the<br />
International Trade Commission will<br />
make a rightful determination based<br />
on the evidence available."<br />
The case numbers of the investigations<br />
are A-570-148, A-552-008,<br />
and C-570-149. FNA Group is represented<br />
by Matthew J. McConkey of<br />
Mayer Brown LLP.<br />
Data from the US International<br />
Trade Commission (USITC) shows<br />
that in 2021, Vietnam exported<br />
about $430 million worth of the<br />
investigated products to the U.S.,<br />
accounting for about 44% of the<br />
total export value from all countries<br />
to the U.S. and increasing more than<br />
1.5 times compared to 2020 and<br />
25 times to 2019. The estimated<br />
dumping margin for Vietnam is<br />
110.23 - 225.65%.<br />
At press time, the U.S. Department<br />
of Commerce was still investigating<br />
whether the named subject imports<br />
are being sold to the United States<br />
at less than fair value (“dumping”)<br />
or benefit from unfair government<br />
subsidies. ITC was also investigating<br />
whether the subject imports are<br />
causing “material injury” or “threat<br />
of material injury” to the domestic<br />
industry.<br />
According to Adams Lee, attorney<br />
with Harris Bricken, and author<br />
of China Law Blog, these pressure<br />
washers are just the latest gas powered<br />
equipment to be targeted for AD<br />
and CVD duties. In 2020, Briggs &<br />
Stratton filed AD/CVD cases on large<br />
and small gas vertical shaft engines.<br />
Soon thereafter, U.S. producers could<br />
no longer afford to import Chinese<br />
engines or get enough engines from<br />
Briggs & Stratton. Facing their own<br />
import competition, they then filed<br />
their own AD/CVD against imports<br />
of lawn mowers and snow blowers<br />
primarily from China. After very<br />
high AD/CVD duties were imposed<br />
in these cases, the volume of imports<br />
from China dropped significantly.<br />
“It is not surprising to see domestic<br />
producers in other gas powered products<br />
wanting to try to get similar AD/<br />
CVD duties to protect themselves<br />
from their own Chinese import<br />
competition,” Lee wrote.<br />
12 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>
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INDUSTRY DIRT<br />
Jet Setters<br />
The Water Jetting Association, a<br />
trade association representing organizations<br />
that have a professional and<br />
commercial interest in all aspects of<br />
high-pressure water jetting in the United<br />
Kingdom, recently launched a new<br />
code of practice for pressure washing.<br />
“Pressure washing has become so<br />
commonplace that many businesses<br />
are not taking nearly enough precautions<br />
to protect their operatives or<br />
colleagues in the work area,” stated<br />
WJA president John Jones at the<br />
time of the announcement. “The need<br />
is urgent. Many operatives do not<br />
receive structured training, do not use<br />
the right PPE, and are unaware of the<br />
hazards they face.”<br />
Jones argued that easy access to<br />
pressure washing equipment has lulled<br />
people into a false sense of security.<br />
“Those who operate home pressure<br />
washers in shorts and flip-flops are<br />
likely to take that mindset into the<br />
workplace,” he said.<br />
The new code also includes new<br />
water jetting medical guidelines<br />
created following research into water<br />
jetting injuries commissioned by the<br />
WJA and carried out by a team of<br />
leading NHS trauma doctors. Their<br />
study, published in European Journal<br />
of Trauma and Emergency Medicine,<br />
confirmed the likelihood that many<br />
high-risk fluid injection injuries are<br />
not being properly diagnosed by GPs<br />
and emergency doctors.<br />
“Every person, from the first<br />
responder, to the paramedic, the emergency<br />
doctor,<br />
GP and<br />
therapist,<br />
has a part to<br />
play in minimizing<br />
long-term<br />
effects,” Jones stated.<br />
“With this in mind, all<br />
WJA-qualified water jetting operatives<br />
carry a medical card alerting<br />
emergency medics to consider fluid<br />
injection injuries.”<br />
Ganging Up<br />
Charlottesville, Virginia-based<br />
Premium Service Brands (PSB), a<br />
leader in home services franchise<br />
opportunities, announce in May <strong>2023</strong><br />
the acquisition of Window Gang, an<br />
exterior cleaning franchise.<br />
Tim McCullen founded Window<br />
Gang in 1986 in Wrightsville Beach,<br />
North Carolina. The company specializes<br />
in environmentally friendly exterior<br />
cleaning services for residential and<br />
commercial customers. Serving 1,600<br />
cities across the U.S., Window Gang<br />
offers professional window cleaning,<br />
pressure washing, soft washing, and<br />
gutter cleaning.<br />
Paul Flick, PSB's CEO, stated,<br />
"Window Gang is an optimal addition<br />
to our lineup and leverages the same<br />
end-user as our existing brands."<br />
PSB franchises nine home services<br />
brands, including Renew Crew, a<br />
pressure washing and outdoor surface<br />
renewal company.<br />
PSB's existing Renew Crew franchises<br />
will rebrand under the Window<br />
Gang name as part of the deal.<br />
McCullen will continue to lead the<br />
Window Gang team indefinitely.<br />
For more information on Window<br />
Gang, visit www.windowgang.com<br />
Visit the Premium Service Brand's<br />
<strong>web</strong>site at: www.premiumservicebrands.com<br />
PSB’s company's lineup of niche<br />
home services brands also includes:<br />
360° Painting, Maid Right, ProLift<br />
Garage Doors, Kitchen Wise & Closet<br />
Wise, Renew Crew, Rubbish Works<br />
Junk Removal, The Grout Medic,<br />
House Doctors, and RooterMan.<br />
Don’t Fear the Reaper<br />
Savage, MN-based Hydra-Flex,<br />
Inc. aims to once again “revolutionize”<br />
the sewer jetting industry with the<br />
launch of its newest innovation –<br />
the Revolution by Reaper sewer<br />
jetting nozzle.<br />
According to the company, the<br />
Revolution combines unparalleled<br />
new cleaning power with everything<br />
customers already love about Hydra-<br />
Flex’s Reaper nozzles.<br />
Like the Reaper, the Revolution<br />
features a forceful front rotating stream<br />
and powerful back jets to cut and clear<br />
the toughest blockages, but it goes a<br />
step further with a new 360° rotating<br />
sub-head with dual jets that completely<br />
clean and de-scale the pipe.<br />
This all-in-one tool simultaneously<br />
cuts, clears, and cleans to help operators<br />
work faster, save water, and save money.<br />
The Revolution is built for<br />
6” to 36” sewer pipes and can<br />
take on even the biggest jetting<br />
challenges.<br />
“We’re thrilled to introduce<br />
the Revolution and its<br />
unmatched cleaning power to<br />
the sewer jetting industry,” said<br />
Ryan Lindaman, Hydra-Flex<br />
industrial sales manager. “The<br />
results from our field trials around the<br />
country have exceeded our very high<br />
expectations, and we can’t wait to get<br />
this nozzle into our customer’s hands<br />
so they can work more efficiently.”<br />
Hydra-Flex tested its new nozzle<br />
against leading competitors and<br />
found the Revolution removes nearly<br />
three times more debris on the first<br />
pass and uses at least 25% less water.<br />
Rather than using one nozzle to<br />
clear blockages and another to clean<br />
the pipe, the Revolution does it all to<br />
improve efficiency and help improve<br />
the bottom line.<br />
“Our operators were impressed by<br />
the nozzle’s performance,” said Andy<br />
Keller, Sewer Department foreman<br />
for Big Bear City, California. “It is<br />
excellent at cleaning the pipe walls.<br />
This nozzle is now our first choice for<br />
pre-jetting for CCTV inspections.”<br />
The Revolution is ready<br />
to take on countless tasks,<br />
including municipal sewer<br />
cleaning and removal of roots,<br />
fats, oil, grease, and more.<br />
The nozzle operates between<br />
1,000 and 2,500 PSI with a<br />
flow range of 40-80 GPM.<br />
The new rotating sub-head is<br />
designed to maintain consistent<br />
speed throughout the nozzle’s life.<br />
A stainless-steel centralizer is included<br />
to ensure the nozzle stays centered<br />
within the pipe.<br />
Speaking of life, the Revolution is<br />
proven to outlive the competition. It’s<br />
made from premium materials – stainless<br />
steel housing and tungsten carbide<br />
wear surfaces – and is both field and<br />
shop repairable to extend its life.<br />
14 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>
Human Error<br />
Vistara, India’s leading full-service<br />
carrier and a joint venture of Tata Sons and<br />
Singapore Airlines, announced in June <strong>2023</strong><br />
the implementation of Aerowash, an automated<br />
aircraft exterior washing and cleaning<br />
solution introduced by AeroTech Support<br />
Services Pvt. Ltd.<br />
Operated by a user friendly and wireless<br />
remote control, Aerowash is equipped with<br />
several safety features and alarm indicators.<br />
Traditional aircraft washing is considered<br />
difficult, time-consuming, risky to workers,<br />
and most importantly, fraught with potential<br />
errors that a robot is less likely to make.<br />
According to a study by The International<br />
Shooting from the Tip<br />
Southeast Softwash LLC, a<br />
company based in Roanoke, AL,<br />
announced in late 2022 the release of<br />
the company’s new titanium shooter<br />
tip for downstreaming and a soap tip<br />
for softwashing.<br />
The Titanium Tall Reach Tip<br />
(Shooter Tip) For 8-10 Gpm Anodized<br />
Blue / Purple Finish is to be used on<br />
on 8gpm-10gpm pressure washers or<br />
10gpm softwash pumps. It is made<br />
from titanium, which means its weight<br />
is approximately 50 percent that of a<br />
stainless steel shooter tip.<br />
Also available is the Titanium Tall<br />
Reach Tip (Shooter Tip) For 4-7 Gpm<br />
Anodized Blue / Purple Finish, which is<br />
used as a soap tip for pressure washing.<br />
It is to be used for on 4gpm-5.5gpm<br />
pressure washers or 5-7gpm softwash<br />
pumps. It also makes use of titanium as<br />
material, which means that compared<br />
to steel, it is lightweight, strong, and<br />
corrosion resistant.<br />
Southeast Softwash LLC introduced<br />
their equipment manufacturing<br />
Air Transport Association (IATA), 26% of<br />
airplane accidents were started off by human<br />
error in maintenance-related overlooks.<br />
Automatizing processes like aircraft exterior<br />
cleaning, an important part of maintenance,<br />
repair, and overhaul (MRO) services,<br />
could aid in cutting down the number.<br />
IATA showed that in 1903, in the early<br />
days of aviation, around 80% of accidents<br />
related to maintenance were caused by<br />
machines. Today, however, the number has<br />
flipped, representing the rate of human errors<br />
instead.<br />
Aircraft washing is done to save fuel and<br />
ensure safety.<br />
division in 2018 and since then, they<br />
have evolved into the biggest turn-key<br />
equipment provider for softwashing<br />
in the world. The company offers<br />
softwashing components and supplies,<br />
including chemicals, wands/manifolds,<br />
pumps, hoses/hose reels, tips/nozzle<br />
holders, surface cleaners, and more.<br />
Coty Yarbrough, Southeast<br />
Softwash’s CEO, stated, “Our story<br />
begins in 1987 with my dad Lane<br />
Yarbrough. Dad began studying on<br />
why the asphalt shingles they built<br />
in the factory would start showing<br />
the ugly black streaks after a few<br />
years. Dad began experimenting with<br />
how to clean the roofs and the first<br />
successful roof cleaning was our own<br />
house in 1988. Fortunately for Dad,<br />
the factory had an on-site chemist<br />
who was also working on this problem<br />
and gave Dad a few suggestions on the<br />
proper chemicals to start trying. Since<br />
that day, we’ve completed thousands<br />
of wash jobs and refined our processes<br />
to perfection.”<br />
Rollin’, Rollin’,<br />
Rollin’…<br />
Philadelphia-based pressure<br />
washer Rolling Suds<br />
announced the introduction<br />
of franchise opportunities in<br />
markets around the country.<br />
Rolling Suds was founded in 1990 by Brian<br />
Wendling Sr. and eventually became a father-duo<br />
business with the addition of Brian Wendling Jr. as<br />
co-owner.<br />
Spearheading the franchising growth strategy is<br />
Rolling Suds CEO Aaron Harper, who is also the<br />
CEO and Founder of Franchise Overdrive.<br />
"Currently, the power washing industry is fragmented<br />
with companies that lack the necessary<br />
experience to do the job right,” said Harper. “With<br />
more than 30 years under their belt, the Wendling's<br />
have dialed in systems and processes that allow<br />
them to provide services better than anyone else."<br />
The launch of the Rolling Suds franchise comes<br />
at an opportune time, as the global home services<br />
industry is projected to reach $1.8 billion by 2030,<br />
a 21+% increase from 2022.<br />
For more information on its franchise opportunity,<br />
visit https://rollingsudsfranchise.com/<br />
get-started/<br />
VOL. 5, NO. 1 | SUMMER <strong>2023</strong> | PRESSURE WASH NEWS | 15
Growing the Game<br />
A video game about pressure washing structures<br />
grew to 7 million fans. Now it’s going to Bikini Bottom.<br />
BY DREW RUBLE<br />
Vast sections of the internet are<br />
dedicated to videos of things being<br />
power washed because a broad swath<br />
of the general public finds the process<br />
of transforming grime-covered surfaces<br />
to clean and bright spaces to be utterly<br />
mesmerizing.<br />
Millions of people have watched<br />
clips from YouTube channels like<br />
Power Washing World, where outdoor<br />
furniture, trucks, patios -- even vegetables—are<br />
pressure washed.<br />
What’s the attraction?<br />
Autonomous Sensory Meridian<br />
Response (ASMR), which, defined<br />
in medical terms, describes the experience<br />
of tingling sensations in the<br />
crown of the head, in response to a<br />
range of audio-visual triggers.<br />
You may think what you do for a<br />
living is boring. But in the eyes of the<br />
general public, its dreamy.<br />
This human obsession with pressure<br />
washing entered the multi-billion-dollar<br />
video gaming realm in 2021<br />
when a small, UK-based game developer<br />
– FuturLab – created PowerWash<br />
Simulator.<br />
The game lets interested gamers<br />
blast dirt into oblivion right from their<br />
16 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>
desktop.<br />
How successful has it been?<br />
FuturLab announced in May <strong>2023</strong> that<br />
since its creation, 7 million players have<br />
joined in on the power washing game.<br />
It’s an amazing achievement for a<br />
small studio like FuturLab.<br />
Kirsty Ridgen, the Co-CEO of<br />
FuturLab said of the milestone, “With<br />
over 7 million players, we are honoured<br />
that so many people have found their<br />
zen with PowerWash Simulator. The<br />
strength in our community is palpable.<br />
Since we launched into Early Access,<br />
the support for our soothing sim has<br />
been immense, and we are extremely<br />
grateful that this has continued to<br />
strengthen past release.”<br />
The game first launched in May of<br />
2021 and fully released the following<br />
year in July 2022. By September<br />
2022, FuturLabs announced 3 million<br />
players had joined in on the scrubbing<br />
fun. Now that number has more than<br />
doubled.<br />
Up until recently, PowerWash<br />
Simulator simply had players power<br />
washing cars, houses, trains, literally<br />
everything dirty requires players<br />
to clean. Its monotonous, precision<br />
gameplay became a relaxing form of<br />
escapism, with every cleaned environment<br />
another achievement. Players<br />
could go through a career mode and<br />
build their power washing business,<br />
starting with simple tasks and working<br />
up to more demanding jobs. There’s<br />
also a challenge mode which tests<br />
players speed to clean under a time<br />
limit. Moreover, others can join in on<br />
the fun and make cleaning go quicker.<br />
Since then, however, due to its<br />
incredible success and popularity,<br />
PowerWash Simulator has “crossedover”<br />
in to new, more celebrated<br />
realms of the video gaming world.<br />
Over the past few months, Power<br />
Wash Simulator has received free<br />
updates, two from Square Enix, letting<br />
players clean the iconic Croft Mansion<br />
from Tomb Raider, and a Midgar<br />
Special Pack, featuring Hardy Daytona,<br />
Scorpion Sentinel, Seventh Heaven<br />
and more for cleaning, from Final<br />
Fantasy 7 Remake.<br />
The game, which was initially<br />
only available on Microsoft Windows,<br />
Xbox One, and Xbox Series X/S., has<br />
also crossed some incredible access<br />
thresholds in recent months and is<br />
now available on the following additional<br />
platforms: Nintendo Switch,<br />
PlayStation 5, and PlayStation 4.<br />
But perhaps its greatest achievement<br />
to date was announced in May<br />
<strong>2023</strong> when PowerWash Simulator<br />
expanded to…wait for it…Bikini<br />
Bottom. As in the home of cartoon<br />
icon SpongeBob.<br />
Unlike past themed expansions,<br />
the SpongeBob SquarePants<br />
PowerWash Simulator Special<br />
Pack will be a paid release, meaning<br />
interested gamers will have to cough<br />
up $8 to play.<br />
It’s considered a small price to pay<br />
for gamers to gain the chance to pressure<br />
wash Conch Street, The Bikini<br />
Bottom Bus, The Krusty Krab, The<br />
Patty Wagon, The Invisible Boatmobile,<br />
and The Mermalair. The game is to be<br />
released sometime this summer.<br />
For the first time ever, FuturLab<br />
even redesigned the PowerWash<br />
character model exclusively for this<br />
Special Pack.<br />
“Well, you couldn’t go wandering<br />
about under the sea looking like that,<br />
you’d give yourself away as a landlubber.<br />
Now, you’ll fit right in with<br />
the crowd as a true Bottomite, with a<br />
custom-designed gear that could rival<br />
even Sandy Cheeks’ best inventions.<br />
We’ve been ashore-d that your power<br />
washer will work just fine underwater,<br />
powered by advanced technology<br />
from the SpongeBob SquarePants<br />
universe: imagination,” the company<br />
stated in a release.<br />
It all begs two significant questions:<br />
First, how exactly do you pressure<br />
wash underwater? And second, in a<br />
day and time when most pressure<br />
wash operators are struggling to find<br />
the labor force they need to run their<br />
businesses, how is it possible that so<br />
many people out there are fascinated<br />
with the art of pressure washing?<br />
Perhaps in your next job advertisement,<br />
you could begin by stating<br />
“Are you a fan of the video game<br />
PowerWash Simulator…???”<br />
VOL. 5, NO. 1 | SUMMER <strong>2023</strong> | PRESSURE WASH NEWS | 17
The ABCs of<br />
A Complete Guide to Search Engine<br />
Optimization for Pressure Wash operators<br />
EDITOR’S NOTE:<br />
Phoenix-based Servgrow,<br />
which provided this article,<br />
helps service businesses like<br />
those in the pressure wash<br />
business increase overall<br />
efficiency through the use of<br />
its field management software<br />
offerings. But Servgrow can<br />
also work wonders in boosting<br />
a service company’s online<br />
presence, building custom<br />
<strong>web</strong>sites woven together<br />
with laser-focused, pressure<br />
wash specific Search Engine<br />
Optimization. See more at<br />
www.servgrow.com<br />
When it comes to SEO for pressure<br />
washers, is your company losing potential<br />
customers to your competitors<br />
when they search for these popular<br />
pressure washing search terms online?<br />
“pressure washer reviews”<br />
“best pressure washer for home”<br />
“commercial pressure washer”<br />
“pressure washer for deck cleaning”<br />
These terms are being searched<br />
thousands of times a day by potential<br />
customers looking for pressure<br />
washing services that you provide.<br />
Think about it, potential customers<br />
are taking physical action in real time<br />
to search Google for “pressure washer<br />
[your city]” or other pressure washing<br />
services that you provide and if your<br />
<strong>web</strong>site is not listed on the first page<br />
of the search results, you are basically<br />
handing customers to your competitors<br />
every single day.<br />
On the other hand, if you are in the<br />
top spots when potential customers<br />
search for those pressure washing<br />
keywords, you are primed to dominate<br />
your market.<br />
In this guide to SEO for pressure<br />
washers, we’re going to get you<br />
pointed in the right direction, so your<br />
customers start to find your pressure<br />
washing services (instead of your<br />
competitors’ services).<br />
We’ll go over key strategies you<br />
can implement right away to get<br />
your pressure washing <strong>web</strong>site moving<br />
in the right direction.<br />
THE BASICS<br />
SEO is a marketing strategy to<br />
improve your pressure washing business’s<br />
visibility on search engines and<br />
help you get found online.<br />
Appearing at the top of online<br />
search results pages helps to generate<br />
free traffic to your <strong>web</strong>site and allows<br />
you to connect with customers actively<br />
looking for your services.<br />
Why is SEO so effective? Because<br />
customers are looking for pressure<br />
washing services in real time. It’s<br />
similar to customers walking in to your<br />
office at the exact time they need your<br />
services. Priceless!<br />
There are four types of SEO for<br />
pressure washing companies.<br />
Local SEO: This is the practice of<br />
optimizing your online presence to<br />
rank higher in local search results. This<br />
is especially important for pressure<br />
washing contractors because most of<br />
their customers are likely to be located<br />
in close proximity.<br />
Technical SEO: This focuses on<br />
methods of optimizing the technical<br />
aspects of your <strong>web</strong>site to improve its<br />
visibility in search engine results. This<br />
can include things like optimizing your<br />
<strong>web</strong>site’s code, improving the loading<br />
speed of your <strong>web</strong>site, and ensuring<br />
that your <strong>web</strong>site is mobile-friendly.<br />
On-Page SEO: This targets individual<br />
<strong>web</strong> pages within your <strong>web</strong>site and<br />
refers to the process of optimizing<br />
each one to rank higher and earn more<br />
relevant traffic. This entails the use of<br />
relevant and high-quality content, the<br />
inclusion of keywords in headings and<br />
page titles, and the use of alt-text to<br />
describe images.<br />
Off-Page SEO: This refers to the<br />
practice of building authority and<br />
backlinks to your <strong>web</strong>site in order to<br />
improve its visibility in search engine<br />
results. Building high-quality inbound<br />
links grows your site’s authority, which<br />
is what Google analyzes when determining<br />
where pressure washing sites<br />
should rank in their search engine.<br />
OPTIMIZE YOUR<br />
PRESSURE<br />
WASHING WEBSITE<br />
It starts with optimizing for user<br />
experience (UX) because it’s vitally<br />
18 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>
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important that your <strong>web</strong>site is<br />
providing a good user experience to<br />
your pressure washing customers.<br />
The mantra is “Happy Google,<br />
Happy Rankings!”<br />
If your <strong>web</strong>site is not providing a<br />
good user experience, all the best pressure<br />
washer SEO in the world isn’t<br />
going to make a difference.<br />
It’s like having heavy weights<br />
placed on your <strong>web</strong>site as you try to<br />
move it up search engine rankings.<br />
Why? When it comes to SEO, UX<br />
is one direct measure that Google has<br />
clear insight into. Google starts tracking<br />
the UX of a user from the moment<br />
they first appear on its search engine.<br />
For instance, imagine a user<br />
starts on Google’s servers to type in<br />
a search term like “pressure washer<br />
maintenance” or some other pressure<br />
washing service that you provide.<br />
Next, the user clicks on a search result<br />
to visit the listed pressure washing<br />
company that was on the first page.<br />
Now comes to crucial step: this is<br />
where Google sits and waits to see<br />
what this user does next. The dreaded<br />
‘back button’ is at play here!<br />
The following are the measurements<br />
Google can then take away from<br />
the user experience on your <strong>web</strong>site.<br />
Great user experience: Google user<br />
searches for “pressure washer [your<br />
city],” finds your company, clicks to<br />
visit your <strong>web</strong>site, and then never<br />
returns to Google’s servers. Yay! They<br />
found what they were looking for,<br />
liked it a lot, and Google is happy! This<br />
is great pressure washer SEO and your<br />
<strong>web</strong>site stays where it is on Google<br />
rankings or travels up the charts.<br />
Good user experience: Google user<br />
searches, finds your site, clicks to visit,<br />
and then returns to Google’s servers<br />
after a couple minutes or more. Ok,<br />
that’s good. They obviously liked your<br />
site but still might need to look more.<br />
Google is still happy. Good SEO for<br />
your pressure washing services and<br />
your site stays where it is or moves up<br />
the rankings.<br />
‘OK’ user experience: Google user<br />
searches, finds your site, clicks to visit<br />
your <strong>web</strong>site, and then returns to<br />
Google’s servers in around 30 seconds<br />
a minute. Eh, ok. They stuck around<br />
for a little bit but not a definitive signal.<br />
Most likely your ranking stays the<br />
same or moves down/up compared to<br />
other sites UX signals to Google.<br />
Bad user experience: Google user<br />
searches, finds your pressure washing<br />
company, clicks to visit your <strong>web</strong>site,<br />
and then quickly returns to Google’s<br />
servers. Almost 100% they didn’t<br />
like what they found and are looking<br />
immediately for another search result.<br />
Not good and this site will most likely<br />
move down the rankings -- and that<br />
will be the case no matter how good<br />
the pressure washers’ SEO is.<br />
TAKING ACTION<br />
Google has been using UX signals<br />
more and more to determine which<br />
pressure washing company is deserving<br />
of top spots. It’s the path to the first<br />
search page.<br />
Here are several strategies to equip<br />
you with the correct UX optimization:<br />
Keyword Research for Laser<br />
Focused Relevancy: Successful SEO<br />
and making sure your <strong>web</strong>site is<br />
relevant relies heavily on keyword<br />
research.<br />
The focus should be on keywords<br />
that consumers are actually searching<br />
for, not what you think they are<br />
searching for.<br />
Eliminate ‘assuming’ when it<br />
comes to keyword research for pressure<br />
washing SEO and go straight to<br />
the hard facts. Using tools like Ahrefs<br />
and SEMrush can show you exactly<br />
what your customers are searching for.<br />
Oftentimes, after doing keyword<br />
research with such a trusted tool, you<br />
will find that what you thought people<br />
were searching for actually doesn’t get<br />
searched at all.<br />
Without help, you might go crazy<br />
wondering why your phone isn’t<br />
ringing. This is why considering hiring<br />
a quality SEO company for pressure<br />
washing services is a key consideration.<br />
Once you have identified the top<br />
keywords or search terms for your pressure<br />
washing business, you’ll want to<br />
dedicate a page for each different one.<br />
For example: If your keyword<br />
research shows that users are searching<br />
for ‘pressure washing decks’, then you<br />
will want to have a page dedicated<br />
solely to ‘pressure washing decks.’<br />
With this search term, you will want<br />
to include “pressure washing decks” in<br />
the title and headlines of your dedicated<br />
<strong>web</strong>site pages. You’ll also want<br />
to include the search term ‘pressure<br />
washing decks’ into the meta tags and<br />
descriptions, as well as in the alt text<br />
for images.<br />
Feature the “pressure washing<br />
decks” term prominently and naturally<br />
throughout your <strong>web</strong>site or content.<br />
Avoid stuffing the term in excessively,<br />
though, as this can hurt the quality of<br />
your content.<br />
Also use variations of ‘pressure<br />
washing decks’ and related terms<br />
throughout your <strong>web</strong>site or content.<br />
This can help your content rank for a<br />
broader range of search queries.<br />
Site Speed for Optimal Pressure<br />
Washer SEO: Get your <strong>web</strong>site loading<br />
fast. Then, make it faster.<br />
20 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>
Research shows that users that<br />
leave your <strong>web</strong>site increase<br />
by 32% when your <strong>web</strong>site<br />
increases load time from 1 to<br />
3 seconds.<br />
Mobile Friendly: Around<br />
64% of users search for pressure<br />
washing services from a mobile<br />
device.<br />
If your <strong>web</strong>site doesn’t<br />
display correctly for a mobile<br />
user searching for pressure<br />
washing services, they are<br />
gone faster than cake in a<br />
workplace lounge area. SEO<br />
depends heavily on mobile<br />
optimization.<br />
A Call to Action: Make sure your<br />
<strong>web</strong>site has a great call to action when<br />
it first loads. And make sure that call<br />
to action is visible without having to<br />
scroll down.<br />
For example, having a nice headline<br />
with a ‘Quick Quote’ or ‘Free<br />
Estimate’ button has been shown to<br />
increase leads for Servgrow clients.<br />
Here’s an example:<br />
Headline: Pressure Washing Specialists<br />
in [Your Location]<br />
Button: Get a Free Pressure Washing<br />
Estimate<br />
Test and Analyze: Successful SEO<br />
consists of a lot of testing and analyzing.<br />
Always test all of your links and<br />
buttons to make sure they are working.<br />
Nothing drives customers away faster.<br />
Dive deep into your visitors’ behaviors<br />
by analyzing analytics and heat maps.<br />
As an example, one Servgrow<br />
pressure washing client increased lead<br />
generation by simply changing the color<br />
of a button. What color? Test and you’ll<br />
find out what works best for your brand.<br />
A LOCAL<br />
EMPHASIS<br />
SEO focused on targeting a local<br />
area can make a company stand out<br />
organically for searches in a specific<br />
geographical market.<br />
Here are some of the critical variables<br />
that your company needs to get<br />
right when it comes to highly-localized<br />
SEO.<br />
NAP Consistency: NAP information<br />
consists of your pressure<br />
washing company name, address, and<br />
phone number. Your NAP needs to be<br />
consistent across all of your business<br />
listings and citations that you show<br />
up on. If Google sees any inconsistencies<br />
with your NAP, it will be<br />
confused. And Google doesn’t like to<br />
be confused.<br />
Local Pressure Washing Business<br />
Listings and Citations: List your business<br />
on local business listing <strong>web</strong>sites<br />
(Yellow pages, Foursquare, Hotfrog,<br />
CitySearch, Angie’s List, Yelp, and<br />
hundreds more) to obtain citations.<br />
This usually requires adding your NAP<br />
(see above) to such <strong>web</strong>sites and also<br />
including a <strong>web</strong>site link back to your<br />
site. Keep in mind that your NAP also<br />
needs to be consistent on each external<br />
<strong>web</strong>site profile.<br />
Google My Business Listing: This is<br />
similar to the local business listings but<br />
we single it out because it’s a Googleowned<br />
property (and therefore more<br />
important!). Having a full, Googleoptimized<br />
business listing is critical for<br />
local pressure washing SEO. Having an<br />
active company presence -- combined<br />
with positive pressure washing reviews<br />
-- is a big advantage over your competitors<br />
when it comes to local SEO.<br />
Positive Pressure Washing Business<br />
Reviews: If you’re not getting positive<br />
reviews, then your pressure washing<br />
SEO is going to struggle. Cultivate<br />
positive reviews on as many business<br />
listings as you can. Positive reviews<br />
give your business credibility and<br />
play a huge role when converting the<br />
visitor to a customer when they search<br />
for your “Company Name” + reviews.<br />
Next, creating location/city pages for<br />
your pressure washing <strong>web</strong>site is another<br />
important step for successful pressure<br />
washing SEO strategies, especially if you<br />
operate in multiple locations.<br />
A pressure washer location page<br />
structure should look like this:<br />
Home Page: General pressure<br />
washing terms that do not target a<br />
specific city or local area. Usually this<br />
is targeted for the State or country (if<br />
multiple states).<br />
Home page title example:<br />
[Your State(s)] Premier Pressure<br />
Washing Company<br />
The home page should talk about<br />
your general pressure washing services<br />
and the state in general (no city or<br />
location pages). Include overall state<br />
information like landmarks, population,<br />
sports teams, etc. This will<br />
provide more relevancy to the page.<br />
Location Pages (inner<br />
pages): Pressure washing terms<br />
targeting a specific city or location.<br />
Inner city page example: Premier<br />
Pressure Washers in [Your City]<br />
Inner city pages should talk about<br />
the pressure washing services offered<br />
in that location, as well as information<br />
about that particular location.<br />
Include items like location specific<br />
landmarks, population, sports teams,<br />
etc. This will provide more relevancy<br />
to the location page.<br />
A SNIPPETS<br />
STRATEGY<br />
What are pressure washing<br />
featured snippets? How are<br />
they related to SEO for pressure<br />
washers? And how the<br />
heck do you “win” them?<br />
Featured snippets for the<br />
pressure washing industry are<br />
what you see at the top of the<br />
search results that are relevant<br />
topics related to the industry,<br />
often known as position 0.<br />
They usually appear when<br />
a question that is relevant to<br />
the pressure washer is searched for<br />
by a Google user. Google will show<br />
an answer box with a snippet of the<br />
high quality article that answers the<br />
pressure washing question.<br />
Here’s the bottom line: Google<br />
loves showing them and users love<br />
seeing them.<br />
Quality pressure washing content<br />
that targets featured snippet topics is<br />
what Google wants. When you rank<br />
for featured snippets, you’re giving<br />
Google what it wants and it’ll reward<br />
you with higher rankings overall.<br />
A few of Servgrow’s pressure<br />
washing clients have reported that<br />
when they ranked for more featured<br />
snippets, they ranked better for their<br />
service pages too.<br />
“Win” the featured snippets relevant<br />
to pressure washing questions<br />
and Google will reward you with<br />
higher-ranking service pages.<br />
Here are a few examples of featured<br />
snippets relevant to the pressure<br />
washing industry:<br />
• Question: Can pressure washers<br />
remove paint or stains?<br />
• Question: Are pressure washers<br />
efficient for removing dirt and grime?<br />
• Question: Are pressure washers<br />
energy-efficient?<br />
• Question: Are pressure washers<br />
safe for use on all surfaces?<br />
These kinds of pressure washing<br />
questions are being searched a lot by<br />
Google users, which means you get a<br />
big “high five” from Google if you’re<br />
“winning” them.<br />
VOL. 5, NO. 1 | SUMMER <strong>2023</strong> | PRESSURE WASH NEWS | 21
Focus on the following strategies<br />
to be successful with snippets.<br />
1. Write high-quality pressure<br />
washing articles covering the<br />
featured snippet question: Take a<br />
look at an article that currently has<br />
the featured snippet and simply write<br />
a better one. Provide more detail<br />
about the question, provide an expert<br />
opinion, or make your article longer.<br />
2. Build Pressure Washing Authority<br />
(Backlinks): According to a<br />
recent study, backlinks were the #1<br />
contributing factor to high Google<br />
rankings. For Google to differentiate<br />
between two pieces of information,<br />
evaluating backlinks from other<br />
<strong>web</strong>sites is the main way. Authority<br />
is built from backlinks.<br />
How do you get backlinks to build<br />
pressure washer authority in the<br />
industry? Two tactics can generate<br />
quite a bit of authority to outrank the<br />
competition.<br />
1. Explore competitors’ backlinks<br />
by leveraging tools like Ahrefs.<br />
com. These tools will allow you to<br />
see who is linking to your competitors<br />
and not to you. Export that list,<br />
and reach out to those sites to try<br />
to gain a link from them.<br />
2. Do outreach and build relationships<br />
with <strong>web</strong>site owners in the<br />
home services industry. Building<br />
such relationships can generate<br />
high-quality backlinks that provide<br />
massive amounts of authority and<br />
great relevancy to the pressure<br />
washing industry.<br />
Building backlinks and authority<br />
for successful pressure washing SEO<br />
can be done by anyone. It just takes<br />
time -- a lot of time -- which is why<br />
most businesses turn to pressure<br />
washing SEO companies to handle<br />
their authority and backlink building.<br />
AUTHORITY<br />
BUILDING<br />
We saved this particular pressure<br />
washer SEO component for last.<br />
Why? Because this is the hardest one<br />
to implement as it takes quite a bit of<br />
time and resources.<br />
High-level, off-page SEO for<br />
pressure washing companies consists<br />
of actions taken to build authority<br />
(backlinks) from relevant, quality, and<br />
trusted 3rd party <strong>web</strong>sites. This stage<br />
is similar to how we build authority in<br />
the ‘featured snippet’ section.<br />
Think of pressure washer links<br />
from other home service <strong>web</strong>sites<br />
as votes in a popularity contest. The<br />
more quality votes your pressure<br />
washing company gets, the higher you<br />
rank in the search engines.<br />
If fact, it doesn’t matter how<br />
good or high-quality your <strong>web</strong>site is,<br />
without votes or backlinks from other<br />
sites, your pressure washing company<br />
will not rank at the top. Google needs<br />
to see relevant <strong>web</strong>sites vouching/<br />
voting for your site, and backlinks are<br />
the #1 way to do this.<br />
Here are a couple ways of acquiring<br />
backlinks to build pressure washer<br />
authority:<br />
Publish high-quality pressure<br />
washing content on your <strong>web</strong>site that<br />
other <strong>web</strong>sites and bloggers will want<br />
to link to. This can include blog posts,<br />
articles, infographics, and other types<br />
of resources relevant to the pressure<br />
washing industry that provide value to<br />
your audience.<br />
Reach out to other <strong>web</strong>sites and<br />
bloggers in the home services industry<br />
and ask them to link to your <strong>web</strong>site.<br />
This can be done through email, social<br />
media, or by leaving comments on<br />
their blog posts or articles.<br />
Use social media to promote your<br />
<strong>web</strong>site and its content. Share links to<br />
your <strong>web</strong>site and its content on your<br />
social media profiles, and engage with<br />
other users to build your online presence<br />
and attract new visitors to your <strong>web</strong>site.<br />
TRACKING<br />
SEO RESULTS<br />
Set up Google Search Console<br />
and Google Analytics to track your<br />
newfound success.<br />
Google offers Google Search<br />
Console as a free tool to help <strong>web</strong>site<br />
owners monitor their SEO results and<br />
to maintain their <strong>web</strong>site’s presence in<br />
Google Search results.<br />
Pressure washing companies can<br />
also use it to submit their <strong>web</strong>site to<br />
Google for indexing, to see how their<br />
<strong>web</strong>site is performing in search results,<br />
and to get alerts when there are issues<br />
with their <strong>web</strong>site that need to be<br />
addressed.<br />
Use GSC for: Tracking what<br />
keywords your <strong>web</strong>site shows up<br />
for the most and what keywords are<br />
sending the most visitors to your site.<br />
For example: Are customers coming<br />
to your pressure washing <strong>web</strong>site by<br />
searching for pressure washer reviews<br />
or pressure washer for deck cleaning?<br />
Tracking how high on the search<br />
results page your <strong>web</strong> page appears.<br />
For example: Where do you rank when<br />
someone types in the keywords pressure<br />
washer maintenance, commercial<br />
pressure washer, best pressure washer<br />
for home use or other pressure washing<br />
services related keywords?<br />
Tracking what <strong>web</strong> pages<br />
are receiving the most visitors.<br />
For example: Are your pages for<br />
commercial pressure washer<br />
receiving more visitors than your<br />
pressure washing pages related to<br />
pressure washing decks?<br />
Google Analytics, by contrast,<br />
helps pressure washers track and<br />
analyze how visitors interact with<br />
their <strong>web</strong>site. Pressure washers<br />
can use this free Google tool to<br />
gain insights into their <strong>web</strong>site<br />
traffic, including where their visitors<br />
are coming from, how long<br />
they stay on the site, and which<br />
pages they view.<br />
Google Analytics is vital in helping<br />
pressure washers understand what<br />
aspects of their pressure washer SEO<br />
is working well on their <strong>web</strong>site and<br />
what might need improvement.<br />
Use GA: To track how many visitors<br />
are coming to your <strong>web</strong>site, how long<br />
they stay on your site, and how many<br />
<strong>web</strong> pages they view while they are<br />
there.<br />
To track how potential customers<br />
are finding your pressure washing<br />
business. This is a direct correlation to<br />
how well your pressure washing SEO<br />
services are working!<br />
THAT’S A WRAP!<br />
SEO is hands down the best way<br />
to grow your online visibility. But<br />
remember to be patient. Investing into<br />
SEO is a long-term strategy and will<br />
take some time to see results. But by<br />
focusing on the key SEO strategies<br />
outlined in this article, your pressure<br />
washing company will be poised to see<br />
major results.<br />
22 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>
phone 800.831.0660 • fax 800.821.0660<br />
email sales@suttner.com • <strong>web</strong> www.suttner.com<br />
PRODUCING QUALITY SOFT WASH<br />
PRODUCTS SINCE 1965<br />
Wash<br />
Down<br />
Spray Guns<br />
Foam Nozzles<br />
Universal Foam<br />
Kit<br />
(foam nozzle & injector)<br />
Soft Wash<br />
Spray Gun<br />
Foam Injector<br />
GERMAN ENGINEERED TECHNOLOGY
How Has the<br />
Game Changed?<br />
An expert’s list of the Top 10 Changes in the<br />
Pressure Wash Industry over the last quarter century<br />
BY ALLISON HESTER<br />
I’ve written for the cleaning<br />
industry for more than half my life.<br />
The year was 1994. I was 24 years<br />
old and needed a job, so I answered a<br />
newspaper ad for a magazine editor.<br />
During the interview, I learned<br />
the publication went to the pressure<br />
washing industry. (The what?)<br />
I remember leaving the interview<br />
thinking there was no way I wanted to<br />
write about pressure washers.<br />
Then I got the job. Little did I know<br />
how that would change my life. I’ve<br />
seen a lot of industry changes since I<br />
took that first industry job 28 years ago.<br />
Here, in my opinion, are some of<br />
the bigger ones.<br />
About the author: As the former publisher<br />
of eClean Magazine and past editor for<br />
Cleaner Times Magazine, Allison Hester<br />
has been writing for the exterior cleaning<br />
industry since 1994. She is now a member<br />
of the marketing team at J. Racenstein, a<br />
preeminent distributor of window cleaning<br />
supplies, tools, equipment, and more. The<br />
company has been around for over 110<br />
years -- almost the very beginning of the<br />
professional window cleaning industry!<br />
1<br />
Pressure washers<br />
hit the big box<br />
stores.<br />
This occurred shortly after I started<br />
my job, and for many in the industry,<br />
the idea of pressure washers showing<br />
up in Home Depot was terrifying.<br />
How would equipment distributors<br />
survive?<br />
What about the professional<br />
contract cleaners?<br />
Would they still have a job?<br />
In the long run though, it helped<br />
create awareness and grow the industry.<br />
2<br />
The world-wide<br />
<strong>web</strong> made<br />
its debut.<br />
I remember around 1996, I wrote<br />
a story explaining what the internet<br />
even was. It was new and most of us<br />
didn’t really understand it.<br />
Of course, we had no idea in that<br />
day how it would take over the world<br />
and change the way the industry did<br />
business.<br />
3<br />
Distributors began<br />
selling nationwide<br />
(and beyond).<br />
When I first started in the industry,<br />
there was a pressure washing distributor<br />
who was ostracized by many in<br />
the industry because he sold his equipment<br />
nationwide, which was seen as a<br />
huge “no-no” in those days.<br />
It was stepping on other distributors’<br />
toes. With the introduction of the<br />
internet, however, the “rules” changed.<br />
4<br />
Working from<br />
the ground.<br />
Not counting the original Tucker<br />
poles, the first water-fed poles started<br />
showing up in the late 1990s, but took<br />
a while to catch on.<br />
Since that time, the technology<br />
keeps on improving to comfortably<br />
reach new heights, keeping window<br />
cleaners off of ladders.<br />
5<br />
Going from<br />
High Pressure<br />
to Soft Washing.<br />
When I first started in the industry,<br />
pressure washing was all about high<br />
pressure.<br />
The higher the psi, the better. Part<br />
of this had to do with environmental<br />
concerns around water consumption<br />
and wastewater, but it also just came<br />
from a misnomer that blasting away dirt<br />
was the best way to clean.<br />
I remember roof cleaning was often<br />
done using surface cleaners.<br />
These days, the industry has<br />
gotten smarter. Today’s professionals<br />
look at flow in order to work faster,<br />
and they recognize that soft washing<br />
is the safest way to go when cleaning<br />
buildings and roofs.<br />
6 Overlapping<br />
services.<br />
When I first started in the industry,<br />
there were window cleaners and there<br />
were pressure washers, but very rarely<br />
were there both.<br />
As equipment technology advanced<br />
and as awareness of the industries<br />
grew online, contractors began to offer<br />
add-on services.<br />
The water-fed pole has made it<br />
24 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>
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easier for pressure washing contractors<br />
to add window cleaning services since<br />
they can do a basic cleaning without<br />
mops and squeegees.<br />
New products also allow window<br />
cleaners to add soft washing without<br />
having to purchase a pressure washer<br />
or a large soft washing system.<br />
7 Connecting<br />
through bulletin<br />
boards and social<br />
media.<br />
I left Cleaner Times Magazine in<br />
1998, did a little freelance for the<br />
industry starting back in 2000, then<br />
came back full force around 2008.<br />
By then, industry bulletin boards<br />
were a big thing. (They actually started<br />
in the ’90s.)<br />
A few years later, Facebook groups<br />
started catching on and eventually taking<br />
over. It was a whole new world for me,<br />
as I could actually see what industry<br />
members were interested in and what<br />
types of issues they were having.<br />
It also made it so much easier for<br />
contractors to connect with each other.<br />
Social media has been an amazing<br />
catalyst in helping educate the industry<br />
on how to do things better and has been<br />
a huge boost for the industry overall.<br />
8<br />
Respecting the<br />
pressure washing<br />
contractor.<br />
When I first started working for<br />
Cleaner Times, we published two<br />
magazines – one for the distributor,<br />
supplier, and manufacturer, and one<br />
for the contract cleaner.<br />
But we soon decided to merge the<br />
two. This was a bold decision, and<br />
not a popular one with many of the<br />
pressure washing distributors, primarily<br />
because they worried about manufacturers<br />
selling directly to the end user.<br />
In my experience, this attitude<br />
hadn’t gotten a whole lot better when I<br />
started eClean Magazine back in 2012.<br />
Thankfully, I believe we’ve finally<br />
come to a place where this kind of<br />
thinking has at least begun to change.<br />
The partnership of the <strong>PWN</strong>A and<br />
CETA trade associations has been a<br />
huge step forward.<br />
9<br />
Hosting new<br />
industry events<br />
and organizations.<br />
When I first started, there were<br />
three industry associations: IWCA<br />
for the window cleaners, <strong>PWN</strong>A for<br />
the pressure washing contractors, and<br />
CETA for the pressure washing manufacturers,<br />
suppliers, and distributors.<br />
(That’s not counting the ISSA.)<br />
We still have these three non-profit<br />
groups, plus a ton of for-profits that<br />
keep coming … and a few going.<br />
There used to be one or two industry<br />
events per year. Now it seems like there’s<br />
something happening every month.<br />
While it’s hard to keep up with all<br />
that’s going on, it’s awesome that there<br />
are so many opportunities to connect<br />
with other industry members and to<br />
learn from each other.<br />
There are also plenty of groups to<br />
choose from, and each has its own<br />
unique feel and personality, so you can<br />
find the one that best fits you.<br />
10<br />
The Growing<br />
Respect for<br />
Women in the<br />
Industry.<br />
Let’s face it. When it comes to<br />
exterior cleaning, it’s still largely a<br />
man’s world.<br />
That is changing, however, and<br />
I believe that this is going to be the<br />
decade for women in the industry.<br />
There are a ton of women who work<br />
for companies behind the scenes, and<br />
there are also more and more women<br />
getting out in the field and cleaning.<br />
It’s time they get the accolades<br />
they deserve.<br />
26 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>
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