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How Has The<br />

Game Changed?


contents<br />

18<br />

THE ABCs of SEO<br />

Potential customers are taking physical action in real time to<br />

search Google for pressure washer [your city] or other pressure<br />

washing services that you provide; if your <strong>web</strong>site is not listed<br />

on the first page of the search results (as a result of some<br />

simple search engine optimization techniques that you can<br />

learn and employ), you are basically handing customers to your<br />

competitors every single day. In this ultimate guide to SEO for<br />

pressure washers, we get you pointed in the right direction.<br />

24<br />

How Has the Game Changed?<br />

A list of the top 10 biggest changes that have occurred<br />

in the pressure wash industry over the past 25 years<br />

(selected and described by one of the longest-tenured<br />

writer/journalists working in the industry).<br />

4<br />

By the Numbers<br />

A deep data dive into<br />

the pressure wash<br />

industry, revealing<br />

just how much<br />

upside the<br />

future holds.<br />

16<br />

Growing the Game<br />

A video game about pressure washing grew to an amazing<br />

7 million fans in less than a year. Yes, people do find your job<br />

satisfying and desirable (even though – ironically – it’s hard to<br />

find good labor ready to work.) Now the popular game is going<br />

to an even greater platform – Sponge Bob’s Bikini Bottom.<br />

Vol. 5, No. 1, Fall <strong>2023</strong><br />

Publisher: Jackson Vahaly<br />

Editor: Drew Ruble<br />

Design: Katy Barrett-Alley<br />

Pressure Wash News is published 4 times per year and is independently owned by Jackson Vahaly.<br />

All inquiries should be directed to: Pressure Wash News, 110 Childs Ln. Franklin, TN 37067 |<br />

jacksonv@pressurewashnews.com<br />

Copyright © 2022 2 Dollar Media / Pressure Wash News. All Rights Reserved.<br />

DEPARTMENTS<br />

3 Editor’s Letter:<br />

The Heart of an Industry<br />

The pressure washing world is full of good people<br />

who are generous with their talents and have a<br />

heart for their communities.<br />

6 Commentary:<br />

Kids in the Back Seat<br />

Anybody who’s owned a business for any length<br />

of time has experienced periods when their<br />

job as CEO felt more like a parent driving a car<br />

with unruly kids in the backseat than it did the<br />

enlightened leader of a growing business.<br />

8 Industry Dirt<br />

A look around the exterior cleaning world for<br />

news and notes of interest.<br />

2 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>


EDITOR’S<br />

NOTE<br />

The Heart<br />

of an Industry<br />

Our cover story this month provides<br />

a look at the 10 biggest changes in the<br />

pressure wash industry over the past<br />

quarter century, as selected by the<br />

most veteran journalist in the field.<br />

One thing I’ve found in my own<br />

years of covering the pressure wash<br />

industry is that the pressure washing<br />

world is full of good people who are<br />

generous with their talents and have a<br />

heart for their communities.<br />

Bill Hutson and his wife Pam of H&H<br />

Softwash in Franklin, North Carolina are<br />

my case in point. Here’s why.<br />

Fields of the Wood is a Christian<br />

religious park of more than 200 acres<br />

in Cherokee County, NC, owned by<br />

the Church of God of Prophecy—a<br />

Holiness Pentecostal denomination.<br />

It is best known for its 300-footwide,<br />

mountainside representation of<br />

the Ten Commandments, with letters<br />

five feet high and four feet wide. The<br />

park includes numerous other markers<br />

and monuments, including representations<br />

of the three crosses on Golgotha.<br />

The roadside attraction is named<br />

after a reference in the King James<br />

Version of Psalms 132: 6: "We found it<br />

in the fields of the wood."<br />

The Hutsons relocated to Macon<br />

County, NC for retirement a few<br />

years back. But a businessman at<br />

heart, Bill Hutson “saw a need in the<br />

community and couldn’t resist filling<br />

that gap.” He did so by founding H&H<br />

Softwash in 2021.<br />

The Hutsons had long ago started<br />

a nonprofit, Table Talk Foundation<br />

for Better Living, which provided<br />

free home repairs for the elderly<br />

and disabled. Once, while cleaning a<br />

90-year-old woman’s algae-covered<br />

sidewalk, Hutson researched how to<br />

clean it, discovered soft washing, and<br />

began offering softwash as another<br />

free service.<br />

Hutson retired from Table Talk<br />

Foundation after it had grown to<br />

operate two offices in two states, with<br />

clients in 12 states.<br />

Since its founding, H&H Softwash<br />

has commonly offered lucky community<br />

members in Macon County the<br />

chance to win a free exterior wash. In<br />

one contest, area churches were able<br />

to upload photos to H&H Softwash on<br />

Facebook and the photo with the most<br />

likes received a free roof and exterior<br />

wash for their church.<br />

So it was that the Hutsons happened<br />

to visit Fields of the Wood in recent<br />

months and were moved to a singular<br />

conclusion: they had to clean the park.<br />

Hutson spent three weeks on the<br />

job, estimating at least $10,000 in<br />

donated services. He was very careful<br />

with the structures given their age.<br />

Following his work, the park is by no<br />

means spotless; but importantly, the<br />

algae growth has at long last been put<br />

in check.<br />

Hutson, who plans to retire from<br />

pressure washing for good in the near<br />

future, said cleaning the theme park<br />

made him feel like he “ended with a<br />

purpose.”<br />

Regardless of your religious faith,<br />

it’s a feel good story that speaks to the<br />

heart of people in our industry.<br />

Well done, Mr. and Mrs. Hutson.<br />

Drew Ruble<br />

drewruble@gmail.com<br />

Editor | PW News<br />

VOL. 5, NO. 1 | SUMMER <strong>2023</strong> | PRESSURE WASH NEWS | 3


BY THE<br />

NUMBERS<br />

Market forecast after market forecast points<br />

to strong growth in the pressure wash industry<br />

Jobber, an award-winning platform that helps small home services businesses<br />

organize their entire operations, from scheduling jobs and managing their crews,<br />

to invoicing customers and collecting payments, recently took a deep statistical<br />

dive into the pressure wash industry. Here were some of its findings:<br />

98% local<br />

of people read<br />

online reviews for<br />

businesses.<br />

$1<br />

BILLON<br />

pressure washing<br />

market value in the<br />

United States<br />

93.9%<br />

MEN<br />

6.1%<br />

WOMEN<br />

gender breakdown<br />

of pressure washers<br />

22,186<br />

pressure washing businesses<br />

currently in the U.S.<br />

33,679<br />

number of workers employed by<br />

the pressure washing industry<br />

38 YEARS<br />

average age of a<br />

pressure washer<br />

$22 PER HOUR<br />

average earnings of a pressure<br />

washer technician in the U.S.<br />

HOME<br />

SERVICE<br />

PROVIDERS<br />

Operators increased their revenue<br />

by an AVERAGE OF 35% when<br />

offering optional add-ons like soft<br />

washing, window cleaning, or deck<br />

and fence cleaning<br />

Businesses that offer online booking<br />

options receive up to<br />

24% MORE CUSTOMER CALLS.<br />

55% OF CUSTOMERS<br />

search for a business online<br />

before requesting a service.<br />

digital payments accounted<br />

for 40% OF PAYMENTS<br />

collected in 2022.<br />

Average home service invoice<br />

sizes were 10% HIGHER<br />

in 2022 than in 2021.<br />

SOURCE: Jobber, February <strong>2023</strong>. Visit www.getjobber.com for more.<br />

HOME<br />

SERVICE<br />

INDUSTRIES<br />

HOME<br />

SERVICE<br />

INDUSTRIES<br />

The U.S. industry<br />

grew on average<br />

5.7%<br />

PER YEAR<br />

between<br />

2018 and <strong>2023</strong><br />

$607.86<br />

MILLION<br />

expected growth<br />

of the global<br />

market by 2026<br />

$2<br />

BILLION<br />

expected growth<br />

of the global<br />

market by<br />

2030<br />

4 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>


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Kids in the<br />

Back Seat<br />

Editor’s Note: Chuck Violand founded<br />

Violand Management Associates in<br />

1987. VMA is a leader in executive<br />

development, management training, and<br />

business performance maximization for<br />

entrepreneurial restoration and cleaning<br />

companies. As an author and popular<br />

speaker (including at this month's<br />

upcoming <strong>PWN</strong>A convention), Violand is<br />

a respected authority on entrepreneurial<br />

small businesses, having spent more<br />

than 30 years as both a business<br />

consultant and an executive coach. He<br />

is a regular contributor to trade journals<br />

and newsletters and is the author of<br />

the popular weekly leadership series<br />

Monday Morning Notes. See violand.<br />

com for details or contact them at<br />

1-800-360-3513.<br />

BY CHUCK VIOLAND<br />

Anybody who’s owned a business<br />

for any length of time has experienced<br />

periods when their job as CEO felt<br />

more like a parent driving a car with<br />

unruly kids in the backseat than it did<br />

the enlightened leader of a growing<br />

business.<br />

And, although the wisdom<br />

contained in the parenting phrases we<br />

heard as kids in the back seat―or have<br />

found ourselves repeating to our own<br />

kids from the front seat―can be sound<br />

advice at times, does it also apply to<br />

business?<br />

When you’re a parent, the kids<br />

can’t get out of the moving car and<br />

find another family to join. Employees<br />

can, and it’s usually pretty costly when<br />

they do, so we need to be sure our<br />

wisdom is sound.<br />

Let’s look at a few phrases.<br />

DO I NEED TO PULL<br />

THIS CAR OVER?<br />

You knew things were serious when<br />

it wasn’t just any car they were going<br />

to pull over. It was THIS car. While my<br />

own parents never used this particular<br />

expression, I’m sure there were times<br />

when they thought about it.<br />

In business, there is no “pulling this<br />

car over” to have that big Texas talkin’<br />

to with an unruly employee. Things<br />

keep right on moving while you<br />

employ radical candor to remind them<br />

of your expectations. But I would<br />

recommend closing your door first.<br />

DON’T MAKE ME<br />

COME BACK THERE!<br />

Even as a kid, you knew your<br />

parents couldn’t “come back there”<br />

while they were driving the car, so this<br />

threat was an empty one unless they<br />

chose to abandon forward momentum<br />

and stop the car to climb over the seat.<br />

This is the equivalent of stepping<br />

down from your role as CEO to get<br />

involved at a level of your organization<br />

that you’re already paying someone<br />

6 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>


else to handle. While on rare occasions<br />

this might be necessary, it’s also a<br />

slippery slope. Not only are you not<br />

doing the things you’re supposed to<br />

be doing to keep the business moving<br />

forward, but it causes people in your<br />

organization to stop doing the things<br />

they’re being paid to do.<br />

HOW MANY TIMES DO I<br />

HAVE TO TELL YOU…?<br />

complaining out loud, verbal warning,<br />

written warning, time off without pay,<br />

shunning, and, finally, termination—<br />

occasionally with the option to return<br />

at some later date.<br />

DON’T MAKE ME<br />

REACH AROUND AND<br />

SMACK SOMEONE.<br />

In today’s gentrified parenting<br />

climate, it’s frowned upon to smack<br />

your kid. But, let’s face it, any kid with<br />

a parent whose arm is long enough to<br />

actually reach the back seat and connect<br />

with their kid’s bobbing and weaving<br />

head is worth being listened to.<br />

The last time I checked, using<br />

physical force on a wayward employee<br />

not only alarms the other employees,<br />

but it’s illegal. I recommend against it.<br />

While the sage wisdom of automotive<br />

discipline practiced by our parents<br />

makes for great stories to tell our kids,<br />

I would recommend you stick with<br />

healthier, more effective approaches<br />

to employee engagement.<br />

This phrase served as an early warning<br />

system for my siblings and me. We knew<br />

the first time our parents said this we<br />

were safe. It was when it was repeated in<br />

progressively higher pitched voices that<br />

we knew their fuse was getting shorter<br />

… and so were our leashes.<br />

Many businesses use a progressive<br />

discipline approach: verbal warning,<br />

written warning, termination. But for<br />

most small business owners this is<br />

easier in theory than it is in practice.<br />

As a result, we end up with the five- or<br />

six-step progressive discipline policy:<br />

VOL. 5, NO. 1 | SUMMER <strong>2023</strong> | PRESSURE WASH NEWS | 7


INDUSTRY<br />

DIRT<br />

A look around the cleaning equipment<br />

world for news and notes of interest<br />

Send your company news and press releases to drewruble@gmail.com<br />

Silver-Lined Success<br />

Schieffer Co. International, a<br />

manufacturer of high-pressure hoses<br />

for large original equipment manufacturers<br />

and distributors, recently celebrated<br />

its 25th anniversary in business.<br />

Schieffer opened in Peosta, Iowa<br />

in 1998 with just six employees in a<br />

12,000-square-foot facility. In the two<br />

and a half decades since, the company<br />

has changed its name and expanded<br />

exponentially. Now known as ProPulse,<br />

a Schieffer Company, it employs 130<br />

and utilizes 130,000 square feet of<br />

space. It officially celebrated its silver<br />

anniversary in March <strong>2023</strong>.<br />

“25 years is a long time,” said Jeff<br />

Theis, President and CEO of ProPulse,<br />

“but I believe ‘blink of an eye’ is appropriate<br />

when describing our journey.”<br />

During this ‘blink of an eye,’<br />

ProPulse built expansions, acquired<br />

land, and invested into new manufacturing<br />

automation opportunities.<br />

Over the last 25 years, the hose<br />

manufacturer transitioned from a<br />

small hose distributor to a mid-sized<br />

hose manufacturer who supplies<br />

major original equipment manufacturers<br />

across the country.<br />

In 2021, ProPulse added 20,000<br />

square feet of manufacturing space to<br />

the production facility, allowing it to<br />

invest in industry leading hose manufacturing<br />

technology. The two-year<br />

expansion on production facilities<br />

resulted in what company officials<br />

call the most modern and advanced<br />

thermoplastic hose extrusion process<br />

in the United States.<br />

Much of ProPulse’s success stems<br />

from their ability to uphold customer<br />

satisfaction, which in turn allows<br />

them to consecutively increase sales<br />

year over year.<br />

“We say what we are going to do, and<br />

we do it on-time, every time,” said Theis.<br />

That customer-focused mindset<br />

isn’t going away anytime soon,<br />

according to Theis.<br />

“ProPulse will always be known<br />

as a company that keeps its commitments<br />

to our customers,” said Theis.<br />

Customer satisfaction isn’t the only<br />

legacy ProPulse plans to uphold. Backed<br />

by German manufacturing from their<br />

partners at Schieffer International<br />

Group, ProPulse is carrying on generations<br />

of manufacturing excellence.<br />

New automation will allow the<br />

Iowa manufacturer to dive into new<br />

product markets and build upon their<br />

current products.<br />

“We will continue to fill out our<br />

line of thermoplastic hoses and challenge<br />

new markets,” said Theis.<br />

ProPulse’s focus on customer-communication,<br />

innovation, delivery, and<br />

quality has allowed them to expand at<br />

a rapid rate for consecutive years. The<br />

hose manufacturer plans to continue<br />

its legacy of growth into the next 25<br />

years of business and beyond.<br />

Kleaning Up<br />

Last summer, Krystal Klean, a<br />

building care company, announced it<br />

had finalized its acquisition of Under<br />

Pressure Washing, a Bradenton,<br />

Florida -based commercial pressure<br />

washing company that serves the<br />

Sarasota area.<br />

It was the 108th acquisition for<br />

Krystal Klean, which is part of the<br />

U.S. organization FleetWash. Terms<br />

weren’t disclosed.<br />

The Jacksonville-based company<br />

was founded in 1996 by Brian and<br />

Leatt Lipker. Now, with more than<br />

135 employees that serve more than<br />

10,000 clients, Krystal Klean is looking<br />

to continue expanding through more<br />

acquisitions.<br />

"If you have a cleaning or coating<br />

business with annual revenues<br />

between $200,000 and $200 million,”<br />

Jeremy Morgan of Krystal Klean says,<br />

“we'd like to talk."<br />

Go West, Young Man!<br />

CETA is Westward Bound!<br />

CETA will host PowerClean ®<br />

<strong>2023</strong> at the Renaissance Hotel &<br />

Spa in Glendale, AZ from October<br />

11-14, <strong>2023</strong>.<br />

The hotel is just steps away<br />

from the Westgate Entertainment<br />

District, which includes myriad<br />

options for food and entertainment,<br />

the Tanger Outlets Glendale for<br />

shopping, and a PopStroke Tiger<br />

Woods/TGR designed mini golf<br />

course for fun! The Spa Botanica is<br />

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Extend your stay, pre/post show,<br />

and explore all the Greater Valley of<br />

the sun has to offer, the galleries of<br />

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the outdoor adventure of Tucson, and<br />

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Attention Exhibitors - If you<br />

haven't already made plans to<br />

exhibit...Don't let your company be<br />

conspicuously absent from the #1<br />

Trade Show in the power washing<br />

industry, second to none! Limited<br />

Exhibit space is still available.<br />

Contact the CETA Office at info@<br />

ceta.org to reserve your spot today!<br />

8 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>


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INDUSTRY DIRT<br />

We Got the Beat<br />

Klangphonics, a German<br />

techno music trio, recently used a<br />

power washer as an active instrument<br />

for their aptly-named <strong>2023</strong><br />

single “Pressure.”<br />

The band commonly produces<br />

techno music not with computers<br />

but with household items.<br />

EDM.com has stated that<br />

the Berlin-based “with a myriad<br />

of instruments and sounds that<br />

would otherwise be thought of as<br />

unconventional for the job, such<br />

as ukuleles, cats, pans, buckets,<br />

and even wine glasses.”<br />

Other recent musical efforts<br />

by the band included one song<br />

using a vacuum cleaner, plastic<br />

bucket, and cleaning spray while<br />

another used a rubber duck and<br />

an electric toothbrush to complement<br />

their other more traditional<br />

instruments.<br />

See the pressure washer video<br />

at https://www.youtube.com/<br />

watch?v=teTiW4zUktY<br />

Scrubbing<br />

Space<br />

Mountain<br />

Made in America<br />

Disney Parks are renowned for<br />

their spotlessness. Insiders know<br />

that overnight cleaning crews –<br />

including an army of pressure<br />

washers – tackle the park each<br />

night in an effort to present that<br />

signature spotless feel for visitors<br />

each morning.<br />

In January, <strong>2023</strong>, Walt Disney<br />

World News Today reported on<br />

“several instances of public backlash<br />

in the past month regarding<br />

cleanliness issues around the parks,”<br />

and published photographs of<br />

pressure washing crews cleaning<br />

up Space Mountain at the Magic<br />

Kingdom “to get all that dirt and<br />

grime off the iconic structure’s<br />

exterior.”<br />

In March, <strong>2023</strong>, Pleasant Prairie,<br />

Wisconsin-based FNA Group<br />

announced it would move the<br />

manufacture of critical components<br />

including internal combustion engines<br />

to North America.<br />

The decision allows FNA to<br />

strengthen its supply chain and better<br />

control costs, the company stated in a<br />

press release.<br />

The move also allows FNA Group<br />

to field a more robust Research and<br />

Development team close to its manufacturing<br />

facilities to innovate new<br />

and more efficient products including<br />

internal combustion engines, the<br />

company said.<br />

“The COVID pandemic<br />

hammered home the challenges<br />

of offshore product development<br />

and manufacturing,” said William<br />

Alexander, executive vice president,<br />

sales and marketing. “We think the<br />

environment is right to move our<br />

manufacturing closer to home so we<br />

can continue to design, engineer and<br />

sell the best products imaginable.”<br />

While competitors have stalled<br />

manufacturing capacity and product<br />

development, especially for internal<br />

combustion engines, FNA Group is<br />

convinced they are better able to serve<br />

their customers and markets by ramping<br />

up nearshore manufacturing plants.<br />

The decision will solidify supply<br />

chain, shorten lead times, enhance<br />

quality control, and contain cost on<br />

finished goods for their customers.<br />

The move also makes it easier to<br />

develop projects with partners and<br />

fine-tune processes.<br />

“We are proud of this opportunity<br />

to grow our manufacturing footprint<br />

in North America,” said Chris<br />

Alexander, vice president of business<br />

development. “As we nearshore our<br />

supply chain, we plan to be more<br />

available to our customers, support<br />

hundreds more families, make a positive<br />

impact on the communities we<br />

serve, and create a great value to the<br />

marketplace.”<br />

FNA Group is one of the most<br />

vertically integrated manufacturers<br />

of power equipment under the<br />

brand names Simpson®, Delco®,<br />

POWERWASHER®, AAA® Pumps,<br />

Clean Machine® and CRX® Power<br />

(engine power and E-power).<br />

FNA Group also manufactures<br />

private label products for some of the<br />

largest power equipment brands in<br />

the world. Today FNA Group manufactures<br />

electric and gas pressure<br />

washers, cold water and hot water<br />

pressure washers, pressure washer<br />

pumps, generators, water pumps, high<br />

pressure thermoplastic hoses, accessories,<br />

and replacement parts.<br />

FNA Group sells worldwide<br />

through retailers, distributors, dealers,<br />

and online.<br />

10 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>


INDUSTRY DIRT<br />

Meet the New Boss<br />

PowerWash.com, a leading<br />

one-stop shop for those in the mobile<br />

power-washing industry, recently<br />

announced the hiring of Christopher<br />

Blann as CEO.<br />

Blann is charged with leading the<br />

company's aggressive retail-focused<br />

expansion efforts while cultivating the<br />

company's industry professional training<br />

platform, PowerWash Academy.<br />

Previously with Men's Best Primary<br />

Care, Blann began transitioning into<br />

his new role at the family-owned and<br />

-operated business earlier this year.<br />

"Christopher's operational and<br />

retail expertise exemplify the 'power'<br />

in PowerWash.com," said Powerwash.<br />

com’s president Michael Hinderliter.<br />

"His hands-on approach and leadership<br />

experience will be an invaluable<br />

asset as we elevate the business that<br />

my father started nearly 50 years ago."<br />

Blann is a retail industry veteran<br />

with more than 30 years of experience<br />

in e-commerce and operations. He<br />

most recently served as president of<br />

Men's Best Primary Care, where he<br />

led the launch and 15-month growth<br />

of the health care startup.<br />

Prior to that, Blann served as senior<br />

vice president of store operations at<br />

Eyemart Express, where he oversaw<br />

everything from retail operations to<br />

supply chain to manufacturing at the<br />

national optical retailer's more than<br />

200 locations.<br />

"I am excited to join a growing and<br />

innovative company that is paving the<br />

way in this niche industry," said Blann.<br />

"The Hinderliter family has created an<br />

impressive foundation and legacy, and<br />

I look forward to building upon that<br />

success with the team."<br />

A subsidiary of Delux Cleaning<br />

Supply, Inc., PowerWash.com is based<br />

in Fort Worth, Texas, and offers a<br />

complete selection of equipment and<br />

supplies including detergents for all<br />

aspects of power washing, including<br />

truck washing, kitchen hood exhaust<br />

cleaning, house washing, concrete<br />

cleaning, wood restoration, awning<br />

cleaning, and more.<br />

The company also provides<br />

comprehensive hands-on and online<br />

training for industry professionals with<br />

its own PowerWash Academy through<br />

the Washaholic Program.<br />

Power Play<br />

Droning On<br />

Charlotte, North Carolinabased<br />

industrial drone maker Lucid<br />

Drone Technologies’ Lucid C1<br />

spraying drone was recognized as<br />

the Best Power Washing Drone of<br />

2022 at The Droning Company’s<br />

annual Droning Awards, which<br />

recognizes the year’s most impressive<br />

drone innovations.<br />

The nominees were chosen<br />

by members of The Droning<br />

Company, with a panel of drone<br />

experts, pilots and enthusiasts<br />

voting for the winners across<br />

several categories.<br />

Lucid was first profiled in PW<br />

News in 2021.<br />

Pleasant Prairie, Wisconsin-based<br />

FNA Group also recently filed critical<br />

circumstances allegations against<br />

Chinese and Vietnamese producers<br />

of gas-powered pressure washers.<br />

Because of a surge of imports,<br />

FNA Group has requested that the<br />

U.S. Department of Commerce<br />

impose early antidumping and countervailing<br />

duties against imports from<br />

these two countries, as part of its<br />

trade case filed at the end of 2022.<br />

Shipment data reveals that<br />

Chinese and Vietnamese producers,<br />

along with their U.S. importers and<br />

customers, are trying to evade the<br />

proposed additional import duties<br />

by stockpiling their products in the<br />

United States before a decision by<br />

Commerce.<br />

FNA Group, determined to put<br />

an end to these unfair practices,<br />

believes that the U.S. Department<br />

of Commerce will substantiate FNA<br />

Group allegations of a surge, and<br />

backdate the additional duties to<br />

dates as early as March <strong>2023</strong>.<br />

FNA Group's CEO, Gus<br />

Alexander, stated, "Such practices<br />

fundamentally contradict the<br />

purpose of the duties and will not be<br />

tolerated by the U.S. authorities. We<br />

fully expect that the allegation will<br />

succeed, and the retroactive duties<br />

will apply. It is our hope that the<br />

Department of Commerce and the<br />

International Trade Commission will<br />

make a rightful determination based<br />

on the evidence available."<br />

The case numbers of the investigations<br />

are A-570-148, A-552-008,<br />

and C-570-149. FNA Group is represented<br />

by Matthew J. McConkey of<br />

Mayer Brown LLP.<br />

Data from the US International<br />

Trade Commission (USITC) shows<br />

that in 2021, Vietnam exported<br />

about $430 million worth of the<br />

investigated products to the U.S.,<br />

accounting for about 44% of the<br />

total export value from all countries<br />

to the U.S. and increasing more than<br />

1.5 times compared to 2020 and<br />

25 times to 2019. The estimated<br />

dumping margin for Vietnam is<br />

110.23 - 225.65%.<br />

At press time, the U.S. Department<br />

of Commerce was still investigating<br />

whether the named subject imports<br />

are being sold to the United States<br />

at less than fair value (“dumping”)<br />

or benefit from unfair government<br />

subsidies. ITC was also investigating<br />

whether the subject imports are<br />

causing “material injury” or “threat<br />

of material injury” to the domestic<br />

industry.<br />

According to Adams Lee, attorney<br />

with Harris Bricken, and author<br />

of China Law Blog, these pressure<br />

washers are just the latest gas powered<br />

equipment to be targeted for AD<br />

and CVD duties. In 2020, Briggs &<br />

Stratton filed AD/CVD cases on large<br />

and small gas vertical shaft engines.<br />

Soon thereafter, U.S. producers could<br />

no longer afford to import Chinese<br />

engines or get enough engines from<br />

Briggs & Stratton. Facing their own<br />

import competition, they then filed<br />

their own AD/CVD against imports<br />

of lawn mowers and snow blowers<br />

primarily from China. After very<br />

high AD/CVD duties were imposed<br />

in these cases, the volume of imports<br />

from China dropped significantly.<br />

“It is not surprising to see domestic<br />

producers in other gas powered products<br />

wanting to try to get similar AD/<br />

CVD duties to protect themselves<br />

from their own Chinese import<br />

competition,” Lee wrote.<br />

12 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>


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INDUSTRY DIRT<br />

Jet Setters<br />

The Water Jetting Association, a<br />

trade association representing organizations<br />

that have a professional and<br />

commercial interest in all aspects of<br />

high-pressure water jetting in the United<br />

Kingdom, recently launched a new<br />

code of practice for pressure washing.<br />

“Pressure washing has become so<br />

commonplace that many businesses<br />

are not taking nearly enough precautions<br />

to protect their operatives or<br />

colleagues in the work area,” stated<br />

WJA president John Jones at the<br />

time of the announcement. “The need<br />

is urgent. Many operatives do not<br />

receive structured training, do not use<br />

the right PPE, and are unaware of the<br />

hazards they face.”<br />

Jones argued that easy access to<br />

pressure washing equipment has lulled<br />

people into a false sense of security.<br />

“Those who operate home pressure<br />

washers in shorts and flip-flops are<br />

likely to take that mindset into the<br />

workplace,” he said.<br />

The new code also includes new<br />

water jetting medical guidelines<br />

created following research into water<br />

jetting injuries commissioned by the<br />

WJA and carried out by a team of<br />

leading NHS trauma doctors. Their<br />

study, published in European Journal<br />

of Trauma and Emergency Medicine,<br />

confirmed the likelihood that many<br />

high-risk fluid injection injuries are<br />

not being properly diagnosed by GPs<br />

and emergency doctors.<br />

“Every person, from the first<br />

responder, to the paramedic, the emergency<br />

doctor,<br />

GP and<br />

therapist,<br />

has a part to<br />

play in minimizing<br />

long-term<br />

effects,” Jones stated.<br />

“With this in mind, all<br />

WJA-qualified water jetting operatives<br />

carry a medical card alerting<br />

emergency medics to consider fluid<br />

injection injuries.”<br />

Ganging Up<br />

Charlottesville, Virginia-based<br />

Premium Service Brands (PSB), a<br />

leader in home services franchise<br />

opportunities, announce in May <strong>2023</strong><br />

the acquisition of Window Gang, an<br />

exterior cleaning franchise.<br />

Tim McCullen founded Window<br />

Gang in 1986 in Wrightsville Beach,<br />

North Carolina. The company specializes<br />

in environmentally friendly exterior<br />

cleaning services for residential and<br />

commercial customers. Serving 1,600<br />

cities across the U.S., Window Gang<br />

offers professional window cleaning,<br />

pressure washing, soft washing, and<br />

gutter cleaning.<br />

Paul Flick, PSB's CEO, stated,<br />

"Window Gang is an optimal addition<br />

to our lineup and leverages the same<br />

end-user as our existing brands."<br />

PSB franchises nine home services<br />

brands, including Renew Crew, a<br />

pressure washing and outdoor surface<br />

renewal company.<br />

PSB's existing Renew Crew franchises<br />

will rebrand under the Window<br />

Gang name as part of the deal.<br />

McCullen will continue to lead the<br />

Window Gang team indefinitely.<br />

For more information on Window<br />

Gang, visit www.windowgang.com<br />

Visit the Premium Service Brand's<br />

<strong>web</strong>site at: www.premiumservicebrands.com<br />

PSB’s company's lineup of niche<br />

home services brands also includes:<br />

360° Painting, Maid Right, ProLift<br />

Garage Doors, Kitchen Wise & Closet<br />

Wise, Renew Crew, Rubbish Works<br />

Junk Removal, The Grout Medic,<br />

House Doctors, and RooterMan.<br />

Don’t Fear the Reaper<br />

Savage, MN-based Hydra-Flex,<br />

Inc. aims to once again “revolutionize”<br />

the sewer jetting industry with the<br />

launch of its newest innovation –<br />

the Revolution by Reaper sewer<br />

jetting nozzle.<br />

According to the company, the<br />

Revolution combines unparalleled<br />

new cleaning power with everything<br />

customers already love about Hydra-<br />

Flex’s Reaper nozzles.<br />

Like the Reaper, the Revolution<br />

features a forceful front rotating stream<br />

and powerful back jets to cut and clear<br />

the toughest blockages, but it goes a<br />

step further with a new 360° rotating<br />

sub-head with dual jets that completely<br />

clean and de-scale the pipe.<br />

This all-in-one tool simultaneously<br />

cuts, clears, and cleans to help operators<br />

work faster, save water, and save money.<br />

The Revolution is built for<br />

6” to 36” sewer pipes and can<br />

take on even the biggest jetting<br />

challenges.<br />

“We’re thrilled to introduce<br />

the Revolution and its<br />

unmatched cleaning power to<br />

the sewer jetting industry,” said<br />

Ryan Lindaman, Hydra-Flex<br />

industrial sales manager. “The<br />

results from our field trials around the<br />

country have exceeded our very high<br />

expectations, and we can’t wait to get<br />

this nozzle into our customer’s hands<br />

so they can work more efficiently.”<br />

Hydra-Flex tested its new nozzle<br />

against leading competitors and<br />

found the Revolution removes nearly<br />

three times more debris on the first<br />

pass and uses at least 25% less water.<br />

Rather than using one nozzle to<br />

clear blockages and another to clean<br />

the pipe, the Revolution does it all to<br />

improve efficiency and help improve<br />

the bottom line.<br />

“Our operators were impressed by<br />

the nozzle’s performance,” said Andy<br />

Keller, Sewer Department foreman<br />

for Big Bear City, California. “It is<br />

excellent at cleaning the pipe walls.<br />

This nozzle is now our first choice for<br />

pre-jetting for CCTV inspections.”<br />

The Revolution is ready<br />

to take on countless tasks,<br />

including municipal sewer<br />

cleaning and removal of roots,<br />

fats, oil, grease, and more.<br />

The nozzle operates between<br />

1,000 and 2,500 PSI with a<br />

flow range of 40-80 GPM.<br />

The new rotating sub-head is<br />

designed to maintain consistent<br />

speed throughout the nozzle’s life.<br />

A stainless-steel centralizer is included<br />

to ensure the nozzle stays centered<br />

within the pipe.<br />

Speaking of life, the Revolution is<br />

proven to outlive the competition. It’s<br />

made from premium materials – stainless<br />

steel housing and tungsten carbide<br />

wear surfaces – and is both field and<br />

shop repairable to extend its life.<br />

14 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>


Human Error<br />

Vistara, India’s leading full-service<br />

carrier and a joint venture of Tata Sons and<br />

Singapore Airlines, announced in June <strong>2023</strong><br />

the implementation of Aerowash, an automated<br />

aircraft exterior washing and cleaning<br />

solution introduced by AeroTech Support<br />

Services Pvt. Ltd.<br />

Operated by a user friendly and wireless<br />

remote control, Aerowash is equipped with<br />

several safety features and alarm indicators.<br />

Traditional aircraft washing is considered<br />

difficult, time-consuming, risky to workers,<br />

and most importantly, fraught with potential<br />

errors that a robot is less likely to make.<br />

According to a study by The International<br />

Shooting from the Tip<br />

Southeast Softwash LLC, a<br />

company based in Roanoke, AL,<br />

announced in late 2022 the release of<br />

the company’s new titanium shooter<br />

tip for downstreaming and a soap tip<br />

for softwashing.<br />

The Titanium Tall Reach Tip<br />

(Shooter Tip) For 8-10 Gpm Anodized<br />

Blue / Purple Finish is to be used on<br />

on 8gpm-10gpm pressure washers or<br />

10gpm softwash pumps. It is made<br />

from titanium, which means its weight<br />

is approximately 50 percent that of a<br />

stainless steel shooter tip.<br />

Also available is the Titanium Tall<br />

Reach Tip (Shooter Tip) For 4-7 Gpm<br />

Anodized Blue / Purple Finish, which is<br />

used as a soap tip for pressure washing.<br />

It is to be used for on 4gpm-5.5gpm<br />

pressure washers or 5-7gpm softwash<br />

pumps. It also makes use of titanium as<br />

material, which means that compared<br />

to steel, it is lightweight, strong, and<br />

corrosion resistant.<br />

Southeast Softwash LLC introduced<br />

their equipment manufacturing<br />

Air Transport Association (IATA), 26% of<br />

airplane accidents were started off by human<br />

error in maintenance-related overlooks.<br />

Automatizing processes like aircraft exterior<br />

cleaning, an important part of maintenance,<br />

repair, and overhaul (MRO) services,<br />

could aid in cutting down the number.<br />

IATA showed that in 1903, in the early<br />

days of aviation, around 80% of accidents<br />

related to maintenance were caused by<br />

machines. Today, however, the number has<br />

flipped, representing the rate of human errors<br />

instead.<br />

Aircraft washing is done to save fuel and<br />

ensure safety.<br />

division in 2018 and since then, they<br />

have evolved into the biggest turn-key<br />

equipment provider for softwashing<br />

in the world. The company offers<br />

softwashing components and supplies,<br />

including chemicals, wands/manifolds,<br />

pumps, hoses/hose reels, tips/nozzle<br />

holders, surface cleaners, and more.<br />

Coty Yarbrough, Southeast<br />

Softwash’s CEO, stated, “Our story<br />

begins in 1987 with my dad Lane<br />

Yarbrough. Dad began studying on<br />

why the asphalt shingles they built<br />

in the factory would start showing<br />

the ugly black streaks after a few<br />

years. Dad began experimenting with<br />

how to clean the roofs and the first<br />

successful roof cleaning was our own<br />

house in 1988. Fortunately for Dad,<br />

the factory had an on-site chemist<br />

who was also working on this problem<br />

and gave Dad a few suggestions on the<br />

proper chemicals to start trying. Since<br />

that day, we’ve completed thousands<br />

of wash jobs and refined our processes<br />

to perfection.”<br />

Rollin’, Rollin’,<br />

Rollin’…<br />

Philadelphia-based pressure<br />

washer Rolling Suds<br />

announced the introduction<br />

of franchise opportunities in<br />

markets around the country.<br />

Rolling Suds was founded in 1990 by Brian<br />

Wendling Sr. and eventually became a father-duo<br />

business with the addition of Brian Wendling Jr. as<br />

co-owner.<br />

Spearheading the franchising growth strategy is<br />

Rolling Suds CEO Aaron Harper, who is also the<br />

CEO and Founder of Franchise Overdrive.<br />

"Currently, the power washing industry is fragmented<br />

with companies that lack the necessary<br />

experience to do the job right,” said Harper. “With<br />

more than 30 years under their belt, the Wendling's<br />

have dialed in systems and processes that allow<br />

them to provide services better than anyone else."<br />

The launch of the Rolling Suds franchise comes<br />

at an opportune time, as the global home services<br />

industry is projected to reach $1.8 billion by 2030,<br />

a 21+% increase from 2022.<br />

For more information on its franchise opportunity,<br />

visit https://rollingsudsfranchise.com/<br />

get-started/<br />

VOL. 5, NO. 1 | SUMMER <strong>2023</strong> | PRESSURE WASH NEWS | 15


Growing the Game<br />

A video game about pressure washing structures<br />

grew to 7 million fans. Now it’s going to Bikini Bottom.<br />

BY DREW RUBLE<br />

Vast sections of the internet are<br />

dedicated to videos of things being<br />

power washed because a broad swath<br />

of the general public finds the process<br />

of transforming grime-covered surfaces<br />

to clean and bright spaces to be utterly<br />

mesmerizing.<br />

Millions of people have watched<br />

clips from YouTube channels like<br />

Power Washing World, where outdoor<br />

furniture, trucks, patios -- even vegetables—are<br />

pressure washed.<br />

What’s the attraction?<br />

Autonomous Sensory Meridian<br />

Response (ASMR), which, defined<br />

in medical terms, describes the experience<br />

of tingling sensations in the<br />

crown of the head, in response to a<br />

range of audio-visual triggers.<br />

You may think what you do for a<br />

living is boring. But in the eyes of the<br />

general public, its dreamy.<br />

This human obsession with pressure<br />

washing entered the multi-billion-dollar<br />

video gaming realm in 2021<br />

when a small, UK-based game developer<br />

– FuturLab – created PowerWash<br />

Simulator.<br />

The game lets interested gamers<br />

blast dirt into oblivion right from their<br />

16 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>


desktop.<br />

How successful has it been?<br />

FuturLab announced in May <strong>2023</strong> that<br />

since its creation, 7 million players have<br />

joined in on the power washing game.<br />

It’s an amazing achievement for a<br />

small studio like FuturLab.<br />

Kirsty Ridgen, the Co-CEO of<br />

FuturLab said of the milestone, “With<br />

over 7 million players, we are honoured<br />

that so many people have found their<br />

zen with PowerWash Simulator. The<br />

strength in our community is palpable.<br />

Since we launched into Early Access,<br />

the support for our soothing sim has<br />

been immense, and we are extremely<br />

grateful that this has continued to<br />

strengthen past release.”<br />

The game first launched in May of<br />

2021 and fully released the following<br />

year in July 2022. By September<br />

2022, FuturLabs announced 3 million<br />

players had joined in on the scrubbing<br />

fun. Now that number has more than<br />

doubled.<br />

Up until recently, PowerWash<br />

Simulator simply had players power<br />

washing cars, houses, trains, literally<br />

everything dirty requires players<br />

to clean. Its monotonous, precision<br />

gameplay became a relaxing form of<br />

escapism, with every cleaned environment<br />

another achievement. Players<br />

could go through a career mode and<br />

build their power washing business,<br />

starting with simple tasks and working<br />

up to more demanding jobs. There’s<br />

also a challenge mode which tests<br />

players speed to clean under a time<br />

limit. Moreover, others can join in on<br />

the fun and make cleaning go quicker.<br />

Since then, however, due to its<br />

incredible success and popularity,<br />

PowerWash Simulator has “crossedover”<br />

in to new, more celebrated<br />

realms of the video gaming world.<br />

Over the past few months, Power<br />

Wash Simulator has received free<br />

updates, two from Square Enix, letting<br />

players clean the iconic Croft Mansion<br />

from Tomb Raider, and a Midgar<br />

Special Pack, featuring Hardy Daytona,<br />

Scorpion Sentinel, Seventh Heaven<br />

and more for cleaning, from Final<br />

Fantasy 7 Remake.<br />

The game, which was initially<br />

only available on Microsoft Windows,<br />

Xbox One, and Xbox Series X/S., has<br />

also crossed some incredible access<br />

thresholds in recent months and is<br />

now available on the following additional<br />

platforms: Nintendo Switch,<br />

PlayStation 5, and PlayStation 4.<br />

But perhaps its greatest achievement<br />

to date was announced in May<br />

<strong>2023</strong> when PowerWash Simulator<br />

expanded to…wait for it…Bikini<br />

Bottom. As in the home of cartoon<br />

icon SpongeBob.<br />

Unlike past themed expansions,<br />

the SpongeBob SquarePants<br />

PowerWash Simulator Special<br />

Pack will be a paid release, meaning<br />

interested gamers will have to cough<br />

up $8 to play.<br />

It’s considered a small price to pay<br />

for gamers to gain the chance to pressure<br />

wash Conch Street, The Bikini<br />

Bottom Bus, The Krusty Krab, The<br />

Patty Wagon, The Invisible Boatmobile,<br />

and The Mermalair. The game is to be<br />

released sometime this summer.<br />

For the first time ever, FuturLab<br />

even redesigned the PowerWash<br />

character model exclusively for this<br />

Special Pack.<br />

“Well, you couldn’t go wandering<br />

about under the sea looking like that,<br />

you’d give yourself away as a landlubber.<br />

Now, you’ll fit right in with<br />

the crowd as a true Bottomite, with a<br />

custom-designed gear that could rival<br />

even Sandy Cheeks’ best inventions.<br />

We’ve been ashore-d that your power<br />

washer will work just fine underwater,<br />

powered by advanced technology<br />

from the SpongeBob SquarePants<br />

universe: imagination,” the company<br />

stated in a release.<br />

It all begs two significant questions:<br />

First, how exactly do you pressure<br />

wash underwater? And second, in a<br />

day and time when most pressure<br />

wash operators are struggling to find<br />

the labor force they need to run their<br />

businesses, how is it possible that so<br />

many people out there are fascinated<br />

with the art of pressure washing?<br />

Perhaps in your next job advertisement,<br />

you could begin by stating<br />

“Are you a fan of the video game<br />

PowerWash Simulator…???”<br />

VOL. 5, NO. 1 | SUMMER <strong>2023</strong> | PRESSURE WASH NEWS | 17


The ABCs of<br />

A Complete Guide to Search Engine<br />

Optimization for Pressure Wash operators<br />

EDITOR’S NOTE:<br />

Phoenix-based Servgrow,<br />

which provided this article,<br />

helps service businesses like<br />

those in the pressure wash<br />

business increase overall<br />

efficiency through the use of<br />

its field management software<br />

offerings. But Servgrow can<br />

also work wonders in boosting<br />

a service company’s online<br />

presence, building custom<br />

<strong>web</strong>sites woven together<br />

with laser-focused, pressure<br />

wash specific Search Engine<br />

Optimization. See more at<br />

www.servgrow.com<br />

When it comes to SEO for pressure<br />

washers, is your company losing potential<br />

customers to your competitors<br />

when they search for these popular<br />

pressure washing search terms online?<br />

“pressure washer reviews”<br />

“best pressure washer for home”<br />

“commercial pressure washer”<br />

“pressure washer for deck cleaning”<br />

These terms are being searched<br />

thousands of times a day by potential<br />

customers looking for pressure<br />

washing services that you provide.<br />

Think about it, potential customers<br />

are taking physical action in real time<br />

to search Google for “pressure washer<br />

[your city]” or other pressure washing<br />

services that you provide and if your<br />

<strong>web</strong>site is not listed on the first page<br />

of the search results, you are basically<br />

handing customers to your competitors<br />

every single day.<br />

On the other hand, if you are in the<br />

top spots when potential customers<br />

search for those pressure washing<br />

keywords, you are primed to dominate<br />

your market.<br />

In this guide to SEO for pressure<br />

washers, we’re going to get you<br />

pointed in the right direction, so your<br />

customers start to find your pressure<br />

washing services (instead of your<br />

competitors’ services).<br />

We’ll go over key strategies you<br />

can implement right away to get<br />

your pressure washing <strong>web</strong>site moving<br />

in the right direction.<br />

THE BASICS<br />

SEO is a marketing strategy to<br />

improve your pressure washing business’s<br />

visibility on search engines and<br />

help you get found online.<br />

Appearing at the top of online<br />

search results pages helps to generate<br />

free traffic to your <strong>web</strong>site and allows<br />

you to connect with customers actively<br />

looking for your services.<br />

Why is SEO so effective? Because<br />

customers are looking for pressure<br />

washing services in real time. It’s<br />

similar to customers walking in to your<br />

office at the exact time they need your<br />

services. Priceless!<br />

There are four types of SEO for<br />

pressure washing companies.<br />

Local SEO: This is the practice of<br />

optimizing your online presence to<br />

rank higher in local search results. This<br />

is especially important for pressure<br />

washing contractors because most of<br />

their customers are likely to be located<br />

in close proximity.<br />

Technical SEO: This focuses on<br />

methods of optimizing the technical<br />

aspects of your <strong>web</strong>site to improve its<br />

visibility in search engine results. This<br />

can include things like optimizing your<br />

<strong>web</strong>site’s code, improving the loading<br />

speed of your <strong>web</strong>site, and ensuring<br />

that your <strong>web</strong>site is mobile-friendly.<br />

On-Page SEO: This targets individual<br />

<strong>web</strong> pages within your <strong>web</strong>site and<br />

refers to the process of optimizing<br />

each one to rank higher and earn more<br />

relevant traffic. This entails the use of<br />

relevant and high-quality content, the<br />

inclusion of keywords in headings and<br />

page titles, and the use of alt-text to<br />

describe images.<br />

Off-Page SEO: This refers to the<br />

practice of building authority and<br />

backlinks to your <strong>web</strong>site in order to<br />

improve its visibility in search engine<br />

results. Building high-quality inbound<br />

links grows your site’s authority, which<br />

is what Google analyzes when determining<br />

where pressure washing sites<br />

should rank in their search engine.<br />

OPTIMIZE YOUR<br />

PRESSURE<br />

WASHING WEBSITE<br />

It starts with optimizing for user<br />

experience (UX) because it’s vitally<br />

18 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>


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important that your <strong>web</strong>site is<br />

providing a good user experience to<br />

your pressure washing customers.<br />

The mantra is “Happy Google,<br />

Happy Rankings!”<br />

If your <strong>web</strong>site is not providing a<br />

good user experience, all the best pressure<br />

washer SEO in the world isn’t<br />

going to make a difference.<br />

It’s like having heavy weights<br />

placed on your <strong>web</strong>site as you try to<br />

move it up search engine rankings.<br />

Why? When it comes to SEO, UX<br />

is one direct measure that Google has<br />

clear insight into. Google starts tracking<br />

the UX of a user from the moment<br />

they first appear on its search engine.<br />

For instance, imagine a user<br />

starts on Google’s servers to type in<br />

a search term like “pressure washer<br />

maintenance” or some other pressure<br />

washing service that you provide.<br />

Next, the user clicks on a search result<br />

to visit the listed pressure washing<br />

company that was on the first page.<br />

Now comes to crucial step: this is<br />

where Google sits and waits to see<br />

what this user does next. The dreaded<br />

‘back button’ is at play here!<br />

The following are the measurements<br />

Google can then take away from<br />

the user experience on your <strong>web</strong>site.<br />

Great user experience: Google user<br />

searches for “pressure washer [your<br />

city],” finds your company, clicks to<br />

visit your <strong>web</strong>site, and then never<br />

returns to Google’s servers. Yay! They<br />

found what they were looking for,<br />

liked it a lot, and Google is happy! This<br />

is great pressure washer SEO and your<br />

<strong>web</strong>site stays where it is on Google<br />

rankings or travels up the charts.<br />

Good user experience: Google user<br />

searches, finds your site, clicks to visit,<br />

and then returns to Google’s servers<br />

after a couple minutes or more. Ok,<br />

that’s good. They obviously liked your<br />

site but still might need to look more.<br />

Google is still happy. Good SEO for<br />

your pressure washing services and<br />

your site stays where it is or moves up<br />

the rankings.<br />

‘OK’ user experience: Google user<br />

searches, finds your site, clicks to visit<br />

your <strong>web</strong>site, and then returns to<br />

Google’s servers in around 30 seconds<br />

a minute. Eh, ok. They stuck around<br />

for a little bit but not a definitive signal.<br />

Most likely your ranking stays the<br />

same or moves down/up compared to<br />

other sites UX signals to Google.<br />

Bad user experience: Google user<br />

searches, finds your pressure washing<br />

company, clicks to visit your <strong>web</strong>site,<br />

and then quickly returns to Google’s<br />

servers. Almost 100% they didn’t<br />

like what they found and are looking<br />

immediately for another search result.<br />

Not good and this site will most likely<br />

move down the rankings -- and that<br />

will be the case no matter how good<br />

the pressure washers’ SEO is.<br />

TAKING ACTION<br />

Google has been using UX signals<br />

more and more to determine which<br />

pressure washing company is deserving<br />

of top spots. It’s the path to the first<br />

search page.<br />

Here are several strategies to equip<br />

you with the correct UX optimization:<br />

Keyword Research for Laser<br />

Focused Relevancy: Successful SEO<br />

and making sure your <strong>web</strong>site is<br />

relevant relies heavily on keyword<br />

research.<br />

The focus should be on keywords<br />

that consumers are actually searching<br />

for, not what you think they are<br />

searching for.<br />

Eliminate ‘assuming’ when it<br />

comes to keyword research for pressure<br />

washing SEO and go straight to<br />

the hard facts. Using tools like Ahrefs<br />

and SEMrush can show you exactly<br />

what your customers are searching for.<br />

Oftentimes, after doing keyword<br />

research with such a trusted tool, you<br />

will find that what you thought people<br />

were searching for actually doesn’t get<br />

searched at all.<br />

Without help, you might go crazy<br />

wondering why your phone isn’t<br />

ringing. This is why considering hiring<br />

a quality SEO company for pressure<br />

washing services is a key consideration.<br />

Once you have identified the top<br />

keywords or search terms for your pressure<br />

washing business, you’ll want to<br />

dedicate a page for each different one.<br />

For example: If your keyword<br />

research shows that users are searching<br />

for ‘pressure washing decks’, then you<br />

will want to have a page dedicated<br />

solely to ‘pressure washing decks.’<br />

With this search term, you will want<br />

to include “pressure washing decks” in<br />

the title and headlines of your dedicated<br />

<strong>web</strong>site pages. You’ll also want<br />

to include the search term ‘pressure<br />

washing decks’ into the meta tags and<br />

descriptions, as well as in the alt text<br />

for images.<br />

Feature the “pressure washing<br />

decks” term prominently and naturally<br />

throughout your <strong>web</strong>site or content.<br />

Avoid stuffing the term in excessively,<br />

though, as this can hurt the quality of<br />

your content.<br />

Also use variations of ‘pressure<br />

washing decks’ and related terms<br />

throughout your <strong>web</strong>site or content.<br />

This can help your content rank for a<br />

broader range of search queries.<br />

Site Speed for Optimal Pressure<br />

Washer SEO: Get your <strong>web</strong>site loading<br />

fast. Then, make it faster.<br />

20 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>


Research shows that users that<br />

leave your <strong>web</strong>site increase<br />

by 32% when your <strong>web</strong>site<br />

increases load time from 1 to<br />

3 seconds.<br />

Mobile Friendly: Around<br />

64% of users search for pressure<br />

washing services from a mobile<br />

device.<br />

If your <strong>web</strong>site doesn’t<br />

display correctly for a mobile<br />

user searching for pressure<br />

washing services, they are<br />

gone faster than cake in a<br />

workplace lounge area. SEO<br />

depends heavily on mobile<br />

optimization.<br />

A Call to Action: Make sure your<br />

<strong>web</strong>site has a great call to action when<br />

it first loads. And make sure that call<br />

to action is visible without having to<br />

scroll down.<br />

For example, having a nice headline<br />

with a ‘Quick Quote’ or ‘Free<br />

Estimate’ button has been shown to<br />

increase leads for Servgrow clients.<br />

Here’s an example:<br />

Headline: Pressure Washing Specialists<br />

in [Your Location]<br />

Button: Get a Free Pressure Washing<br />

Estimate<br />

Test and Analyze: Successful SEO<br />

consists of a lot of testing and analyzing.<br />

Always test all of your links and<br />

buttons to make sure they are working.<br />

Nothing drives customers away faster.<br />

Dive deep into your visitors’ behaviors<br />

by analyzing analytics and heat maps.<br />

As an example, one Servgrow<br />

pressure washing client increased lead<br />

generation by simply changing the color<br />

of a button. What color? Test and you’ll<br />

find out what works best for your brand.<br />

A LOCAL<br />

EMPHASIS<br />

SEO focused on targeting a local<br />

area can make a company stand out<br />

organically for searches in a specific<br />

geographical market.<br />

Here are some of the critical variables<br />

that your company needs to get<br />

right when it comes to highly-localized<br />

SEO.<br />

NAP Consistency: NAP information<br />

consists of your pressure<br />

washing company name, address, and<br />

phone number. Your NAP needs to be<br />

consistent across all of your business<br />

listings and citations that you show<br />

up on. If Google sees any inconsistencies<br />

with your NAP, it will be<br />

confused. And Google doesn’t like to<br />

be confused.<br />

Local Pressure Washing Business<br />

Listings and Citations: List your business<br />

on local business listing <strong>web</strong>sites<br />

(Yellow pages, Foursquare, Hotfrog,<br />

CitySearch, Angie’s List, Yelp, and<br />

hundreds more) to obtain citations.<br />

This usually requires adding your NAP<br />

(see above) to such <strong>web</strong>sites and also<br />

including a <strong>web</strong>site link back to your<br />

site. Keep in mind that your NAP also<br />

needs to be consistent on each external<br />

<strong>web</strong>site profile.<br />

Google My Business Listing: This is<br />

similar to the local business listings but<br />

we single it out because it’s a Googleowned<br />

property (and therefore more<br />

important!). Having a full, Googleoptimized<br />

business listing is critical for<br />

local pressure washing SEO. Having an<br />

active company presence -- combined<br />

with positive pressure washing reviews<br />

-- is a big advantage over your competitors<br />

when it comes to local SEO.<br />

Positive Pressure Washing Business<br />

Reviews: If you’re not getting positive<br />

reviews, then your pressure washing<br />

SEO is going to struggle. Cultivate<br />

positive reviews on as many business<br />

listings as you can. Positive reviews<br />

give your business credibility and<br />

play a huge role when converting the<br />

visitor to a customer when they search<br />

for your “Company Name” + reviews.<br />

Next, creating location/city pages for<br />

your pressure washing <strong>web</strong>site is another<br />

important step for successful pressure<br />

washing SEO strategies, especially if you<br />

operate in multiple locations.<br />

A pressure washer location page<br />

structure should look like this:<br />

Home Page: General pressure<br />

washing terms that do not target a<br />

specific city or local area. Usually this<br />

is targeted for the State or country (if<br />

multiple states).<br />

Home page title example:<br />

[Your State(s)] Premier Pressure<br />

Washing Company<br />

The home page should talk about<br />

your general pressure washing services<br />

and the state in general (no city or<br />

location pages). Include overall state<br />

information like landmarks, population,<br />

sports teams, etc. This will<br />

provide more relevancy to the page.<br />

Location Pages (inner<br />

pages): Pressure washing terms<br />

targeting a specific city or location.<br />

Inner city page example: Premier<br />

Pressure Washers in [Your City]<br />

Inner city pages should talk about<br />

the pressure washing services offered<br />

in that location, as well as information<br />

about that particular location.<br />

Include items like location specific<br />

landmarks, population, sports teams,<br />

etc. This will provide more relevancy<br />

to the location page.<br />

A SNIPPETS<br />

STRATEGY<br />

What are pressure washing<br />

featured snippets? How are<br />

they related to SEO for pressure<br />

washers? And how the<br />

heck do you “win” them?<br />

Featured snippets for the<br />

pressure washing industry are<br />

what you see at the top of the<br />

search results that are relevant<br />

topics related to the industry,<br />

often known as position 0.<br />

They usually appear when<br />

a question that is relevant to<br />

the pressure washer is searched for<br />

by a Google user. Google will show<br />

an answer box with a snippet of the<br />

high quality article that answers the<br />

pressure washing question.<br />

Here’s the bottom line: Google<br />

loves showing them and users love<br />

seeing them.<br />

Quality pressure washing content<br />

that targets featured snippet topics is<br />

what Google wants. When you rank<br />

for featured snippets, you’re giving<br />

Google what it wants and it’ll reward<br />

you with higher rankings overall.<br />

A few of Servgrow’s pressure<br />

washing clients have reported that<br />

when they ranked for more featured<br />

snippets, they ranked better for their<br />

service pages too.<br />

“Win” the featured snippets relevant<br />

to pressure washing questions<br />

and Google will reward you with<br />

higher-ranking service pages.<br />

Here are a few examples of featured<br />

snippets relevant to the pressure<br />

washing industry:<br />

• Question: Can pressure washers<br />

remove paint or stains?<br />

• Question: Are pressure washers<br />

efficient for removing dirt and grime?<br />

• Question: Are pressure washers<br />

energy-efficient?<br />

• Question: Are pressure washers<br />

safe for use on all surfaces?<br />

These kinds of pressure washing<br />

questions are being searched a lot by<br />

Google users, which means you get a<br />

big “high five” from Google if you’re<br />

“winning” them.<br />

VOL. 5, NO. 1 | SUMMER <strong>2023</strong> | PRESSURE WASH NEWS | 21


Focus on the following strategies<br />

to be successful with snippets.<br />

1. Write high-quality pressure<br />

washing articles covering the<br />

featured snippet question: Take a<br />

look at an article that currently has<br />

the featured snippet and simply write<br />

a better one. Provide more detail<br />

about the question, provide an expert<br />

opinion, or make your article longer.<br />

2. Build Pressure Washing Authority<br />

(Backlinks): According to a<br />

recent study, backlinks were the #1<br />

contributing factor to high Google<br />

rankings. For Google to differentiate<br />

between two pieces of information,<br />

evaluating backlinks from other<br />

<strong>web</strong>sites is the main way. Authority<br />

is built from backlinks.<br />

How do you get backlinks to build<br />

pressure washer authority in the<br />

industry? Two tactics can generate<br />

quite a bit of authority to outrank the<br />

competition.<br />

1. Explore competitors’ backlinks<br />

by leveraging tools like Ahrefs.<br />

com. These tools will allow you to<br />

see who is linking to your competitors<br />

and not to you. Export that list,<br />

and reach out to those sites to try<br />

to gain a link from them.<br />

2. Do outreach and build relationships<br />

with <strong>web</strong>site owners in the<br />

home services industry. Building<br />

such relationships can generate<br />

high-quality backlinks that provide<br />

massive amounts of authority and<br />

great relevancy to the pressure<br />

washing industry.<br />

Building backlinks and authority<br />

for successful pressure washing SEO<br />

can be done by anyone. It just takes<br />

time -- a lot of time -- which is why<br />

most businesses turn to pressure<br />

washing SEO companies to handle<br />

their authority and backlink building.<br />

AUTHORITY<br />

BUILDING<br />

We saved this particular pressure<br />

washer SEO component for last.<br />

Why? Because this is the hardest one<br />

to implement as it takes quite a bit of<br />

time and resources.<br />

High-level, off-page SEO for<br />

pressure washing companies consists<br />

of actions taken to build authority<br />

(backlinks) from relevant, quality, and<br />

trusted 3rd party <strong>web</strong>sites. This stage<br />

is similar to how we build authority in<br />

the ‘featured snippet’ section.<br />

Think of pressure washer links<br />

from other home service <strong>web</strong>sites<br />

as votes in a popularity contest. The<br />

more quality votes your pressure<br />

washing company gets, the higher you<br />

rank in the search engines.<br />

If fact, it doesn’t matter how<br />

good or high-quality your <strong>web</strong>site is,<br />

without votes or backlinks from other<br />

sites, your pressure washing company<br />

will not rank at the top. Google needs<br />

to see relevant <strong>web</strong>sites vouching/<br />

voting for your site, and backlinks are<br />

the #1 way to do this.<br />

Here are a couple ways of acquiring<br />

backlinks to build pressure washer<br />

authority:<br />

Publish high-quality pressure<br />

washing content on your <strong>web</strong>site that<br />

other <strong>web</strong>sites and bloggers will want<br />

to link to. This can include blog posts,<br />

articles, infographics, and other types<br />

of resources relevant to the pressure<br />

washing industry that provide value to<br />

your audience.<br />

Reach out to other <strong>web</strong>sites and<br />

bloggers in the home services industry<br />

and ask them to link to your <strong>web</strong>site.<br />

This can be done through email, social<br />

media, or by leaving comments on<br />

their blog posts or articles.<br />

Use social media to promote your<br />

<strong>web</strong>site and its content. Share links to<br />

your <strong>web</strong>site and its content on your<br />

social media profiles, and engage with<br />

other users to build your online presence<br />

and attract new visitors to your <strong>web</strong>site.<br />

TRACKING<br />

SEO RESULTS<br />

Set up Google Search Console<br />

and Google Analytics to track your<br />

newfound success.<br />

Google offers Google Search<br />

Console as a free tool to help <strong>web</strong>site<br />

owners monitor their SEO results and<br />

to maintain their <strong>web</strong>site’s presence in<br />

Google Search results.<br />

Pressure washing companies can<br />

also use it to submit their <strong>web</strong>site to<br />

Google for indexing, to see how their<br />

<strong>web</strong>site is performing in search results,<br />

and to get alerts when there are issues<br />

with their <strong>web</strong>site that need to be<br />

addressed.<br />

Use GSC for: Tracking what<br />

keywords your <strong>web</strong>site shows up<br />

for the most and what keywords are<br />

sending the most visitors to your site.<br />

For example: Are customers coming<br />

to your pressure washing <strong>web</strong>site by<br />

searching for pressure washer reviews<br />

or pressure washer for deck cleaning?<br />

Tracking how high on the search<br />

results page your <strong>web</strong> page appears.<br />

For example: Where do you rank when<br />

someone types in the keywords pressure<br />

washer maintenance, commercial<br />

pressure washer, best pressure washer<br />

for home use or other pressure washing<br />

services related keywords?<br />

Tracking what <strong>web</strong> pages<br />

are receiving the most visitors.<br />

For example: Are your pages for<br />

commercial pressure washer<br />

receiving more visitors than your<br />

pressure washing pages related to<br />

pressure washing decks?<br />

Google Analytics, by contrast,<br />

helps pressure washers track and<br />

analyze how visitors interact with<br />

their <strong>web</strong>site. Pressure washers<br />

can use this free Google tool to<br />

gain insights into their <strong>web</strong>site<br />

traffic, including where their visitors<br />

are coming from, how long<br />

they stay on the site, and which<br />

pages they view.<br />

Google Analytics is vital in helping<br />

pressure washers understand what<br />

aspects of their pressure washer SEO<br />

is working well on their <strong>web</strong>site and<br />

what might need improvement.<br />

Use GA: To track how many visitors<br />

are coming to your <strong>web</strong>site, how long<br />

they stay on your site, and how many<br />

<strong>web</strong> pages they view while they are<br />

there.<br />

To track how potential customers<br />

are finding your pressure washing<br />

business. This is a direct correlation to<br />

how well your pressure washing SEO<br />

services are working!<br />

THAT’S A WRAP!<br />

SEO is hands down the best way<br />

to grow your online visibility. But<br />

remember to be patient. Investing into<br />

SEO is a long-term strategy and will<br />

take some time to see results. But by<br />

focusing on the key SEO strategies<br />

outlined in this article, your pressure<br />

washing company will be poised to see<br />

major results.<br />

22 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>


phone 800.831.0660 • fax 800.821.0660<br />

email sales@suttner.com • <strong>web</strong> www.suttner.com<br />

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How Has the<br />

Game Changed?<br />

An expert’s list of the Top 10 Changes in the<br />

Pressure Wash Industry over the last quarter century<br />

BY ALLISON HESTER<br />

I’ve written for the cleaning<br />

industry for more than half my life.<br />

The year was 1994. I was 24 years<br />

old and needed a job, so I answered a<br />

newspaper ad for a magazine editor.<br />

During the interview, I learned<br />

the publication went to the pressure<br />

washing industry. (The what?)<br />

I remember leaving the interview<br />

thinking there was no way I wanted to<br />

write about pressure washers.<br />

Then I got the job. Little did I know<br />

how that would change my life. I’ve<br />

seen a lot of industry changes since I<br />

took that first industry job 28 years ago.<br />

Here, in my opinion, are some of<br />

the bigger ones.<br />

About the author: As the former publisher<br />

of eClean Magazine and past editor for<br />

Cleaner Times Magazine, Allison Hester<br />

has been writing for the exterior cleaning<br />

industry since 1994. She is now a member<br />

of the marketing team at J. Racenstein, a<br />

preeminent distributor of window cleaning<br />

supplies, tools, equipment, and more. The<br />

company has been around for over 110<br />

years -- almost the very beginning of the<br />

professional window cleaning industry!<br />

1<br />

Pressure washers<br />

hit the big box<br />

stores.<br />

This occurred shortly after I started<br />

my job, and for many in the industry,<br />

the idea of pressure washers showing<br />

up in Home Depot was terrifying.<br />

How would equipment distributors<br />

survive?<br />

What about the professional<br />

contract cleaners?<br />

Would they still have a job?<br />

In the long run though, it helped<br />

create awareness and grow the industry.<br />

2<br />

The world-wide<br />

<strong>web</strong> made<br />

its debut.<br />

I remember around 1996, I wrote<br />

a story explaining what the internet<br />

even was. It was new and most of us<br />

didn’t really understand it.<br />

Of course, we had no idea in that<br />

day how it would take over the world<br />

and change the way the industry did<br />

business.<br />

3<br />

Distributors began<br />

selling nationwide<br />

(and beyond).<br />

When I first started in the industry,<br />

there was a pressure washing distributor<br />

who was ostracized by many in<br />

the industry because he sold his equipment<br />

nationwide, which was seen as a<br />

huge “no-no” in those days.<br />

It was stepping on other distributors’<br />

toes. With the introduction of the<br />

internet, however, the “rules” changed.<br />

4<br />

Working from<br />

the ground.<br />

Not counting the original Tucker<br />

poles, the first water-fed poles started<br />

showing up in the late 1990s, but took<br />

a while to catch on.<br />

Since that time, the technology<br />

keeps on improving to comfortably<br />

reach new heights, keeping window<br />

cleaners off of ladders.<br />

5<br />

Going from<br />

High Pressure<br />

to Soft Washing.<br />

When I first started in the industry,<br />

pressure washing was all about high<br />

pressure.<br />

The higher the psi, the better. Part<br />

of this had to do with environmental<br />

concerns around water consumption<br />

and wastewater, but it also just came<br />

from a misnomer that blasting away dirt<br />

was the best way to clean.<br />

I remember roof cleaning was often<br />

done using surface cleaners.<br />

These days, the industry has<br />

gotten smarter. Today’s professionals<br />

look at flow in order to work faster,<br />

and they recognize that soft washing<br />

is the safest way to go when cleaning<br />

buildings and roofs.<br />

6 Overlapping<br />

services.<br />

When I first started in the industry,<br />

there were window cleaners and there<br />

were pressure washers, but very rarely<br />

were there both.<br />

As equipment technology advanced<br />

and as awareness of the industries<br />

grew online, contractors began to offer<br />

add-on services.<br />

The water-fed pole has made it<br />

24 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>


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easier for pressure washing contractors<br />

to add window cleaning services since<br />

they can do a basic cleaning without<br />

mops and squeegees.<br />

New products also allow window<br />

cleaners to add soft washing without<br />

having to purchase a pressure washer<br />

or a large soft washing system.<br />

7 Connecting<br />

through bulletin<br />

boards and social<br />

media.<br />

I left Cleaner Times Magazine in<br />

1998, did a little freelance for the<br />

industry starting back in 2000, then<br />

came back full force around 2008.<br />

By then, industry bulletin boards<br />

were a big thing. (They actually started<br />

in the ’90s.)<br />

A few years later, Facebook groups<br />

started catching on and eventually taking<br />

over. It was a whole new world for me,<br />

as I could actually see what industry<br />

members were interested in and what<br />

types of issues they were having.<br />

It also made it so much easier for<br />

contractors to connect with each other.<br />

Social media has been an amazing<br />

catalyst in helping educate the industry<br />

on how to do things better and has been<br />

a huge boost for the industry overall.<br />

8<br />

Respecting the<br />

pressure washing<br />

contractor.<br />

When I first started working for<br />

Cleaner Times, we published two<br />

magazines – one for the distributor,<br />

supplier, and manufacturer, and one<br />

for the contract cleaner.<br />

But we soon decided to merge the<br />

two. This was a bold decision, and<br />

not a popular one with many of the<br />

pressure washing distributors, primarily<br />

because they worried about manufacturers<br />

selling directly to the end user.<br />

In my experience, this attitude<br />

hadn’t gotten a whole lot better when I<br />

started eClean Magazine back in 2012.<br />

Thankfully, I believe we’ve finally<br />

come to a place where this kind of<br />

thinking has at least begun to change.<br />

The partnership of the <strong>PWN</strong>A and<br />

CETA trade associations has been a<br />

huge step forward.<br />

9<br />

Hosting new<br />

industry events<br />

and organizations.<br />

When I first started, there were<br />

three industry associations: IWCA<br />

for the window cleaners, <strong>PWN</strong>A for<br />

the pressure washing contractors, and<br />

CETA for the pressure washing manufacturers,<br />

suppliers, and distributors.<br />

(That’s not counting the ISSA.)<br />

We still have these three non-profit<br />

groups, plus a ton of for-profits that<br />

keep coming … and a few going.<br />

There used to be one or two industry<br />

events per year. Now it seems like there’s<br />

something happening every month.<br />

While it’s hard to keep up with all<br />

that’s going on, it’s awesome that there<br />

are so many opportunities to connect<br />

with other industry members and to<br />

learn from each other.<br />

There are also plenty of groups to<br />

choose from, and each has its own<br />

unique feel and personality, so you can<br />

find the one that best fits you.<br />

10<br />

The Growing<br />

Respect for<br />

Women in the<br />

Industry.<br />

Let’s face it. When it comes to<br />

exterior cleaning, it’s still largely a<br />

man’s world.<br />

That is changing, however, and<br />

I believe that this is going to be the<br />

decade for women in the industry.<br />

There are a ton of women who work<br />

for companies behind the scenes, and<br />

there are also more and more women<br />

getting out in the field and cleaning.<br />

It’s time they get the accolades<br />

they deserve.<br />

26 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>


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