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Kids in the<br />

Back Seat<br />

Editor’s Note: Chuck Violand founded<br />

Violand Management Associates in<br />

1987. VMA is a leader in executive<br />

development, management training, and<br />

business performance maximization for<br />

entrepreneurial restoration and cleaning<br />

companies. As an author and popular<br />

speaker (including at this month's<br />

upcoming <strong>PWN</strong>A convention), Violand is<br />

a respected authority on entrepreneurial<br />

small businesses, having spent more<br />

than 30 years as both a business<br />

consultant and an executive coach. He<br />

is a regular contributor to trade journals<br />

and newsletters and is the author of<br />

the popular weekly leadership series<br />

Monday Morning Notes. See violand.<br />

com for details or contact them at<br />

1-800-360-3513.<br />

BY CHUCK VIOLAND<br />

Anybody who’s owned a business<br />

for any length of time has experienced<br />

periods when their job as CEO felt<br />

more like a parent driving a car with<br />

unruly kids in the backseat than it did<br />

the enlightened leader of a growing<br />

business.<br />

And, although the wisdom<br />

contained in the parenting phrases we<br />

heard as kids in the back seat―or have<br />

found ourselves repeating to our own<br />

kids from the front seat―can be sound<br />

advice at times, does it also apply to<br />

business?<br />

When you’re a parent, the kids<br />

can’t get out of the moving car and<br />

find another family to join. Employees<br />

can, and it’s usually pretty costly when<br />

they do, so we need to be sure our<br />

wisdom is sound.<br />

Let’s look at a few phrases.<br />

DO I NEED TO PULL<br />

THIS CAR OVER?<br />

You knew things were serious when<br />

it wasn’t just any car they were going<br />

to pull over. It was THIS car. While my<br />

own parents never used this particular<br />

expression, I’m sure there were times<br />

when they thought about it.<br />

In business, there is no “pulling this<br />

car over” to have that big Texas talkin’<br />

to with an unruly employee. Things<br />

keep right on moving while you<br />

employ radical candor to remind them<br />

of your expectations. But I would<br />

recommend closing your door first.<br />

DON’T MAKE ME<br />

COME BACK THERE!<br />

Even as a kid, you knew your<br />

parents couldn’t “come back there”<br />

while they were driving the car, so this<br />

threat was an empty one unless they<br />

chose to abandon forward momentum<br />

and stop the car to climb over the seat.<br />

This is the equivalent of stepping<br />

down from your role as CEO to get<br />

involved at a level of your organization<br />

that you’re already paying someone<br />

6 | PRESSURE WASH NEWS | VOL. 5, NO. 1 | SUMMER <strong>2023</strong>

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