Waikato Business News January/February 2020


Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.




Business with heart

The Raglan Coconut

Yoghurt story Page 4

Fresh Opportunities

Next steps for Good

George Page 8

$15m Health Centre

Screening plan huge boost

for Māori Page 12





Kahl Betham lends a hand.


Gallagher Group is eyeing huge growth in its

global security business as it reaps the benefits

of a strategic plan put in place four years ago.

Contracts range across

government and enterprise

sectors, and

include the National Grid in

Britain, and Fitbit.

Almost all revenue is

export-driven, with deputy

CEO Kahl Betham saying

America is highly promising,

along with Australia and Britain.

The company is also trialling

a cloud-based security

system for small enterprises

and has embarked on a major

future of work project.

The strategic plan was put

in place after what Betham

says was “minimal growth” for

the security division, including

a loss-making year.

Since then, the numbers

have been highly impressive as

the company sees what Betham

describes as a 20 year graph

that is now showing “hockey

stick” growth.

Betham says at the end of

financial year 2015, the security

business revenue was $50

million, and last year it broke

through $100 million.

“This year, it's 30 percent

growth, and we now have

plans to be $500 million within

five years for security alone.”

Gallagher produces command

and control software,

access control electronics and

also perimeter electronics and

physical fence hardware.

The company is targeting

what Betham calls the high end

of town as it pours resources

into R and D and innovation.

It is certified to the highest

level of national security in

Australia, the US

and New Zealand,

and is aiming for the

same in the UK.

It has nuclear power

plants, prisons, banks,

universities and Parliaments

around the world among a

growing base of clients.

“Everything that's either

got a large number of buildings,

a large amount of access

control, or a large amount of

risk of some kind, so high consequence.

We look after all the

power and gas in National Grid

UK,” he says.

Betham says the high

level of security clearance is

one reason why America as

a region is growing strongly

for the company - more than

80 percent this year, off the

back of a number of years of

40-50 percent growth. “We've

decided that's a real capability

we have: you go from 100

competitors down to under a

handful. It's a really high-consequence,

high-value space.”

He says Gallagher believes

it is the most globally certified

company in its space because

it sees different competitors in

each country where it operates.

That enables it to secure contracts

that span countries, and

Betham says it is starting to

get government to government


Providing the combination

of software and electronics

makes for a unique offering,

he says.

“It's really unusual still to

find a security provider that

has the software and the electronics

piece because a lot of

others are focused on either

being a software expert or an

access control controller or

reader expert. And we've kept

that whole ‘end to end’ because

we think it's a better experience.

“We're able to innovate

across the experience by having

control of those pieces.”

Having the factory in Hamilton

is important, he says. “We

are spending more and more

and more on innovation, which

is critical to how we manufacture


“We can't compete on price.

So we have to target areas

where there's high value, and

you sell at high value.

“It's not a price-sensitive

market, but they do expect a

lot and require a lot for their

money. So if we're better, we

can keep manufacturing here.

Continued on page 3

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WAIKATO BUSINESS NEWS January/February 2020


Gallagher securing

high-tech future

From page 1

We've been fighting commoditisation

with R and D.”

Manufacturing in Hamilton

means they can meet requirements

of governments around

the world. He says the company

made a conscious decision

during the last downturn

not to shift manufacturing to

China, despite the potential

savings. “Had we gone to

China, we wouldn't be able to

get certified.”

The pace of growth sees

Gallagher Group as the biggest

privately owned technology

exporter in New Zealand.

“We're really proud that

we're doing it from New Zealand.

We believe in Waikato,

we believe in New Zealand.

“New Zealand needs a bit

more than primary industries

going forward. So we really

believe in that, we really

believe in developing the New

Zealand tech sector.”

The company is also trialling

a security system for

SMEs, which can be self-managed.

“We've decided to create

a variant of our product, a

cloud-based variant for small

to medium business, and we're

piloting that now,” Betham

says. “That will open up the

other 80 percent of the global


The company is treating it

as a separate business within

security. It anticipates a full

release within the next two

quarters, and is likely to take it

offshore before year-end.

These days the growth

in security is being driven

by Mark Junge after he took

over as general manager when

Betham was appointed group

deputy CEO in April last year.

There was continuity in the

appointment as Junge had been

a chief operating officer alongside

Betham in security.

We call it personalised

work experiences,

working out what

things can be flexible

in what departments

and providing enough

autonomy to each

of those leaders in a

high trust way.

“How did we go from a

$50 million minimally or

unprofitable business to a

globally successful, highly

scaled one? We did a massive

culture change. We had to

really focus on culture and we

had to restructure. We had to

basically stop doing things the

way we always had done as a

small business, and actually

set the thing up. So we put a

strategic plan in place, which

we executed over the following

four years,” Betham says.

“We assessed what the

most lucrative targets were and

focused on those, we put the

right people in the right places

and we got the thing moving.

So it was a really big transformation


Now the company is

embarking on further culture

change, across the whole group

and involving staff at all levels,

in what Betham describes as a

co-design of their work future.

“We're 82 years old. We've

been doing some things the

same way for a long time. So

how do we evolve? And how

do we evolve to be an attractive

and inspiring workplace for the

next generation in order to be

sustainable for the next 80?”

That comes with high ambition.

“We've got a goal to go

from $300 million to $1 billion

as fast as we can.”

Betham says when he started

in the deputy role, they got all

the executive teams together - a

first for the company - off site

for two days to talk about the

future of the group and modernisation.

They agreed on key

themes, including diversity,

environmental and sustainability

issues, and flexible work


They also recognised

that staff needed to be fully

involved, and began a consultation

process which included a

one-day future of work expo for

all of the staff on site.

“We asked for their feedback,

their raw insights, and

Kahl Betham talking to staff

about the future of work.

killed quite a few thousand

Post-it notes.”

Flexibility came through as

a core concern for staff.

“That's a workforce megatrend

- that people want more

flexibility in general about how

they organise their lives and

manage the balance of their

home and their work life while

still providing great outcomes

for both.

“We knew that's a mega

trend, and they [staff] confirmed


But flexibility also meant

different things in different

departments, Betham says.

“It doesn't have to be one

size fits all. That's the biggest

insight - one size does not fit

all. Because we've got factory

workers to innovation workers

to sales people remotely working

from home to executives to

cleaners - we have everything.

So what is equal is not fair,

equal is not correct. Equal is not

what people need.

”We call it personalised

work experiences, working out

what things can be flexible in

what departments and providing

enough autonomy to each

of those leaders in a high trust


He says the first focus has

been on leadership development

and training. “Because the

number one indicator of outstanding

success or catastrophic

failure is leadership,” he says.

They have also engaged an

external organisation to help

them reimagine the group’s


He says successful organisations

have a clear view of their

purpose and their impact on the


“A purpose should be something

that combines what the

group is really good at, what

the customers really value

and what the employees really

value, and in between that

should be something that connects

them all.”

Betham is loathe to give his

own take on what that purpose

might be. “You don't invent

your purpose, you discover

what it really is by talking to

people from the ground up. So

we'll find out.”

That is set to happen in the

next six months.

“But then the rollout would

be forever.”

When its Time to Sell Your Business, or Invest into a Business,

Talk to the People Who Get Results

Graeme Finch

027 495 3413

Greg Dunn

027 293 0377

Suzanne Boulle

Office Support

Craig Paul

021 786 496

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027 232 1516

Tony Begbie

029 200 6515

Scott Laurence

027 473 5425



Licensed REAA 2008

4 WAIKATO BUSINESS NEWS January/February 2020

Welcome Back

to Business

With many Waikato businesses back in full swing, your

Chamber would like to take the opportunity to wish you

and your families a prosperous and healthy 2020.

We are here to help you and

your business grow and contribute

to a healthy Waikato


2019 ended with two horrific disasters

that struck New Zealand and Australia.

Our thoughts and wishes went out

to those affected by the White Island

eruption and the Australian bush fires.

We can only guess at the depth of trauma

and anguish they have been through.

Our Eastern Bay of Plenty Chamber

has been on the front line assisting

businesses in Whakatane with the White

Island disaster. Chamber members have

had to deal with the loss of family,

friends and for some their businesses.

Crete Wana, their newly appointed GM,

has kept us informed of the aftershocks

on business people that accompany a

tragedy like this. We expect to assist

where we can in the longer term recovery

alongside him.

One of the first actions this year by

the New Zealand Chambers of Commerce

was to offer sympathy and support

on behalf of us all, to our chamber

counterparts in Australia. The Australian

network is made up of large and small

chambers, much like New Zealand. Several

of our chambers have experienced

significant events in the last decade, in

particular Canterbury, Wellington, Blenheim

and Bay of Plenty. They have been

well supported by our Australian cousins.

We have reached across the Tasman

to offer our own learnings.

There is a remarkable camaraderie

amongst Chambers of Commerce, much

like what you enjoy as a member within

each chamber. Late last year the Northern

Hub of Chambers of Commerce met

in Auckland at the premises of Office-

Max, one of our Supplier Partners. The

tour of their factory, with its impressive

“just in time” (JiT) production ethos and

processes, was an eye opener. If you are

looking for ways to improve the productivity

of your distribution warehouse OfficeMax

would be a great place to start.

Talking of Supplier Partners, this

is a quick reminder to you all to make

sure you make the most of your membership

advantages by saving with our

Partners. You can save on fuel, stationery,

electricity, phone and data, bank

fees and earn airpoints with our partners

including Hertz, OfficeMax, Z Energy,

Vodafone, Mercury, Noel Leeming,

Westpac, Air New Zealand and Torpedo7.

Give us a call to assist you to get

these savings.

The camaraderie of the Northern Hub

Chambers extended onto the Auckland

Chamber’s Business Awards later that

night. There was an impressive array

of companies in the finals. From an entirely

parochial Waikato viewpoint our

finalists would have made their podium

with ease. Not that we are at all biased.

In another Auckland and also international

development, we have been advised

that Michael Barnett, the Auckland

Chamber CEO, has been elected

on to the Council of the World Chamber

Federation. This is the first time the NZ

Chambers has had a voice in this organisation

and a real honour. He will use the

opportunity to discuss issues such as the

proposed Certificate of Origin changes

for both Australia and New Zealand

By Don Good, Waikato Chamber

of Commerce executive director

and matters such as climate change and


We have set up a Business Education

Group to steer regular feedback to

our two tertiary providers, on what business

needs in their graduates.

It is not a committee, nor a talk fest, it

is Waikato businesses saying to us what

they need and want. Tertiary providers

are big beasts and change can be slower

than everyone would like given the

constraints they must live with. They

are keen to listen, keen to be agile and

adapt, if given well thought out, well researched,

and timely advice. If you wish

to be involved and actively contribute,

please contact the Chamber, and we will

brief you on the group led by our deputy

chair, Riki Manarangi

Business Expo September 2020

In talking to many of the exhibitors

at our inaugural Expo, the one thing

that stood out was the number of leads

they received that turned into business.

For one exhibitor their stand investment

had returned 10 times the cost they had

incurred, all within three months. The

Lifetime Value of these new clients will

run into hundreds of thousands of dollars

of additional revenue to their business.

Here a few reasons why you should

be there.

• Experience a unique opportunity to

showcase your brand, service and/

or product outside of your traditional

marketing and sales methods.

• Connect or reconnect with leading

edge, likeminded business owners,

executives and entrepreneurs from

the wider Waikato and other regions

of New Zealand.

• The opportunity to develop your

sales pipeline in ‘one day’ that could

otherwise take months to do.

• Learn and develop new skills and

ideas from the various presentations

and masterclasses.

• Have some fun doing business in a

different environment from your normal

day to day activities.

• These are just a few reasons to exhibit,

there are many more!

If you are serious about growing

and developing your business, the

Business Expo offers a great platform

right on your doorstep to do just that.

www.businessexpo.biz for details.

All the best for the year ahead.

Business Floor, Wintec House Cnr Nisbet and Anglesea Street, HAMILTON

07 839 5895 | help@waikatochamber.co.nz


Fairness at heart of

booming business


Tesh Randall was an entrepreneur of her

time when she got her start, buying and

selling phones.

They were old-school

“brick” cellphones, it

was the early days of

Trade Me, and she spotted

an opportunity. Many of the

phones were poorly promoted,

with bad photos and inadequate

descriptions. She would

buy such a phone, take a good

photo, write a smart description,

resell it and pocket the


What makes Tesh’s story

stand out was her age - she

was just 12. That early entrepreneurial

spirit stayed. Homeschooled

in Dargaville, she

started full-time work at 15

and self-published her first

children’s book by the age of

18 - going on to sell a highly

creditable 1200 copies. She

was in Christchurch involved

in a startup incubator when the

earthquake struck, then headed

to Auckland where she set up

a copywriting business before

shifting to Raglan with her

partner Seb Walter, where they

established The Good Agency.

They also co-founded Raglan

Coconut Yoghurt in 2014,

after Randall began experimenting

in response to Walter’s

lactose intolerance. Facebook

posts promoting surplus prod-

Saving Rose fundraiser

provides lifeline for Waikato

Women’s Refuge

It’s set to be a stunning

night of fine food, amazing

guest speakers and

awesome entertainment at

the Waikato Women’s Refuge

annual gala dinner fundraiser

at Claudelands on Friday,

March 6.

Coinciding with International

Women’s Day, Saving

Rose is the refuge’s major

fundraiser for the year and

chief executive Roni Albert

said the event is a vital financial

lifeline to supporting the

critical work that the refuge

does in the community.

“We operate 24/7 to ensure

we can reach families as and

when they need the help and

support on their journey to living

a life that is free of fear and

without the threat of domestic


The evening will consist of

a three-course Māori fusion

dinner, live and silent auction,

kapa haka, entertainment, fashion

and more.

This year, media personality

Alison Mau will MC the

evening; she currently leads a

team of Stuff journalists in the

national #metoonz investigation

into sexual harassment in

New Zealand.

Celebrity guest speaker

is former All Black Glen

Osborne, who recently graced

the screens in Dancing with

the Stars where his nominated

charity was The Women’s

Refuge. As well as being a

thought-provoking and entertaining

speaker, Glen will be

performing with his Dancing

with the Stars partner Vanessa


All of the money raised at

Saving Rose will help towards

the operating costs and services

the Waikato Women’s

Refuge provides.

Waikato Women’s Refuge

is New Zealand’s largest

women’s refuge organisation.

It operates safe houses and

domestic violence support

services for women of all ethnic

backgrounds who come

from throughout the region to

receive help in Hamilton city.

Albert said the Saving Rose

event was very important for

the refuge’s survival.

“We have budgeted for $2.5

million of funding from Government

and a further $200,000

from non-government sources.

Our expenses are budgeted at

$3.4 million – so we rely on

other fundraising to make up

Tesh Randall and Seb Walter.

Glen Osborne

this shortfall,” Albert said.

“We rely on fundraising,

donations and grants to make

up this difference.”

In its fifth year, Albert says

raising awareness was the

overall aim of the event.

“It’s really awesome to

share our journey with the

wider community and show

the range of things that we do,”

she said.

Saving Rose, Friday,

March 6 from 6pm until 11pm,

Claudelands Event Centre,

Hamilton. To purchase tickets

visit www.waikatowomensrefuge.co.nz/events,


info@wwrt.co.nz or call 07

855 1569.

WAIKATO BUSINESS NEWS January/February 2020


Tesh, left, and Lara showcasing their product at a food expo

uct drew unexpected interest

from locals, and a business was

“accidentally” born.

It was, Randall reflects, not

the best timing. The couple had

just got engaged and were planning

their wedding, they had

schemes for developing glamping

accommodation and were

putting a lot of energy into The

Good Agency. Randall also had

a couple of books coming out

and was editing a travel magazine.

But the yoghurt sideline was

fun and they were meeting lots

of locals, so they decided to

tackle it seriously, setting a target

of selling 1000 jars a week,

which would allow them to hire

staff and have a “self-sustaining

little local food enterprise”.

Their business backgrounds

and smarts paid off. These days

they sell their product around

the country and overseas to

the tune of about 75,000 jars a

month - giving them 49 percent

of the New Zealand non-dairy

yoghurt market, Randall says.

They have begun exporting

to Hong Kong, Singapore and

Pacific islands, and source their

coconut cream from an Indonesian

supplier which has a school

and hospital for its workers.

They have 24 staff, and

have bought a site at Nau Mai

business park on the outskirts

of Raglan, which will allow

them to treble their currently

cramped and ever-expanding,

leased factory space off the

town’s main street.

Theirs is a story not only

of commercial flair, but also

of a commitment to doing

good. They use organic coconut

cream, sell their product in

glass jars with easy-peel labels

so the jars are easy to reuse, are

CarboNZero accredited and

pay their staff at least the living


They have taken that commitment

to fairness an intriguing

step further. No one at the

company, including the owners,

can be paid more than three

times the lowest-paid worker.

The average in New Zealand

for CEOs and upper management

is 30 to 50 times the

lowest wage, Randall says. “In

America, it’s something more

like 500 times. And that’s just

the scale of the inequality that

we have in our system, which

is broken.”

Randall and Walter

addressed that by imposing

the wage cap, one which also

changes incentives so that anyone

at the higher end wanting a

pay increase will have to come

up with a way in which everyone

else also gets paid more.

“I don’t think it’s fair that,

say, we hire a general manager

and they get paid five,

six, seven, 10 times more

than someone who’s making

yoghurt. Because the person

making yoghurt is working

really hard, they’re working

long hours, they’re taking care,

they’re making the actual product,

and then why is someone

who can do a spreadsheet getting

paid a lot more? I don’t

think it’s fair.”

That thoughtfulness is similarly

evident when Randall

talks about their environmental

commitment. The couple memorably

rapped a double-hander

poem about the urgent need to

shift to a plant-based economy

when they took the stage to

accept a sustainability award at

the Westpac Waikato Business

Awards in November.

“That’s the thing, we try

and make it fun,” Randall says.

Preaching is an ineffective

strategy for getting people on

board, she says. “We try and

keep it fun and playful and

we share stuff but not in an

aggressive and judgey way. At

least that’s how I hope it comes


But she is well-researched

and passionate in her views.

“It just seems overwhelmingly

clear that the planet cannot

continue with the high rate

of meat consumption and dairy

consumption that it has at the

moment - that’s not going to be

possible for the billions of people

on Earth,” she says.

“We cannot sustain it, we

do not have the land mass, we

can’t grow enough corn and soy

and all these things you need to

feed animals with.

“The ratio of land required

to grow feed for an animal and

then the land that the animal

takes up versus the amount of

actual finished product you get

out to feed people with, it’s just

a terrible ratio compared to if

you’re growing a tonne of vegetables

on that same land.

“And the fact that you have

to cut down rainforest in order

to grow those that corn and soy

- I mean, it’s just a very flawed

model in a lot of different areas.

“Even if it tastes good to

people, that’s not really the

question any more. It just

makes sense to me that we

would increase growing and

eating vegetables, fruit, seeds

- plant-based foods that are

taking carbon out of the atmosphere

as they’re growing.”

She believes the world has

“a lot less” time to change than

many people realise but she is

also optimistic, particularly in

New Zealand, citing the Zero

Carbon Bill as a step in the

right direction. She also sees

innovation in farming, having

grown up in rural Dargaville

where she would spend time

on her dairying grandfather’s

farm. An example comes from

a friend who, when she inherits

the family farm, plans to grow


“That’s great, that’s an

opportunity. There are plenty

of opportunities to do things

with the land that we have and

also the tech that we have here

and the experience we have in

growing things.”

Raglan Coconut Yoghurt

itself is, as she says, representative

of the trend towards

plant-based, healthy and environmentally


There have been plenty of

business challenges along the

way, including building a factory

which started with a shipping

container. Rebuffed in

the early days by banks, they

brought in a kitchen equipment

manufacturer as a shareholder.

“That was how we’re able to

make the first factory happen.

We basically traded shares for


Developing a formal staff

structure was also uncharted

territory. The stability and clarity

staff need around their roles

is quite different from Randall’s

entrepreneurial mindset.

These days, as they prepare

for a shift in May to their purpose-built

850 square metre

building, banks are more than

happy to be on board.

Raglan, full of like-minded

people, has been a perfect place

for them to get started. Now 29,

Randall, who cannily caught

the early Trade Me wave as a

youngster, remains an entrepreneur

for her time.

See earlier story at http://wbn.




9m 3 Skip Bin from






6 day hire

6 WAIKATO BUSINESS NEWS January/February 2020

Talent trends for the ’20s

Why can’t I find great employees in

Waikato? Why can’t I find a great job

in Waikato? Two of the most common

questions I’m asked these days. Employers

are screaming out for talent and new

candidates are coming to the market

every day but are frustrated by the lack of

opportunity. So, what is actually happening

in the Mighty Waikato?

If you’re an employer, the

challenges you’ve been

experiencing for the last

decade are still pretty much the

same – just not enough of the

“right” people out there. But

what do you mean by right?

Years ago, the right person had

to have the right skills, experience

and qualifications. Personality

was often last on the list, as

we just needed people to do the

jobs we had available.

Then we moved to cultural

and personality fit a few years

ago, and late last year we saw

the rise of adding value to the

culture and alignment to values

– many employers looking

beyond their current needs and

recruiting to future proof their


Moreover though, we are

now seeing a degree of MUST-

HAVES. Now, must-haves

can be great, but they can also

seriously limit your talent pool.

Discrimination is still rife in

many businesses when they tell

me “they must be a woman/

man, they must have a 10 plus

years’ experience, they must be

a qualified XYZ, they must….”

and the list goes on.

Naturally, it’s our job to

challenge your must-haves as

we regularly meet candidates

who could add significant value

to your business, but don’t tick

all the must-have boxes. Some

employers will flex, but many

won’t. Of course, if you’re hiring

a brain surgeon there will be

lots of must-haves – they must

have. Consider broadening

your thinking about what great

talent looks like for your business

and change the viewpoint

from MUST HAVE to perhaps

IDEAL? You never know, the

perfect person just might need

some of your wonderful direction

and coaching to quickly

become your best employee.

Now, you employees out

there looking for work – firstly

... please stop randomly applying

for every job that you see

advertised online. Focus. Take

time to carefully look at what

the employer is searching for

and dig deep to make sure

you are aligned to their needs,

research who the company is.

Tailor your application letter

to highlight your match to their

needs and talk to the recruiter

who is filling the role.

Ask questions. How do you

know if the company is going

to be a great place to work if

you don’t do a bit of digging?

By simply firing off your CV

within five minutes of a job

being posted, you’re telling us

that you really don’t care who

the employer is, you just want a

job. Chances are you won’t get

past the first screen. If you’re

seriously looking for a new

opportunity – meet with a variety

of recruiters to see how they

can help you, tap into your personal

and professional network

and be clear about what you’re

looking for in a workplace. Prepare

a list of the places you’d

like to work and places you

don’t. Employers will ask you

From the editor

Kia ora

I have had the good

fortune to interview

some inspirational business

leaders for this issue of Waikato

Business News.

Last year, I covered Raglan

Coconut Yoghurt’s win at

the Westpac Waikato Business

Awards. Their story is so

strong, and co-founder Tesh

Randall was such a compelling

interview subject, that we’re

telling their story in more depth

in this issue. Tesh, aged just 29,

has a commitment to environmental

and social sustainability

and fairness that is well beyond

what I normally encounter.

She and her partner Seb Walter

are putting that into prac-

questions about why you want

to work for them, how you

match their needs and if you

haven’t done your homework,

well, quite frankly, you’re dead

in the water. Similarly – you

may want to ask employers

about their culture and how

you can add value to that. It

certainly is a great way to show



Managing Director, Everest – All about people TM


your potential.

Here’s what we know at

the beginning of 2020 – there

is plenty of work out there and

new jobs coming online all

the time. There is good talent

out there but not every candidate

is skilled at selling their

worth and value to their future

employer. Employers should

tice in their highly successful

business. In my interview with

Tesh, I felt like I was listening

to the future. It was a thoroughly

heartening experience.

Also compelling was Gallagher

deputy CEO Kahl Betham.

Once again I was talking to

someone who valued their staff

highly and had a strong sense

of what the future might hold

and how to get there. Kahl

knows the company well after

working his way up through

various roles since getting his

start in Marton. That includes

a stint heading up the security

division, which is a global

success story in its own right.

His experience gives him great

insight into the company’s culture,

and positions him well to

lead them through the future

of work changes that all businesses


In a trifecta of strong,

clear-eyed business leaders

interviewed for the issue, I

also talked to Lady Tureiti

Moxon. She heads Te Kōhao

Health, which is a very different

business again, as a social

enterprise with a tight focus on

improving Māori health outcomes.

Lady Moxon pulled no

punches as she talked about the

challenges facing Māori. It was

a useful corrective - for all the

well-meaning talk that goes on,

her organisation still deals in

alarming numbers with people

facing homelessness, poverty

and ill health. The answer, she

argues, is to give Māori control

over their own destiny, and the

funding to support it.

be expanding their vision on

what makes the perfect candidate,

and employees should be

focusing on what they really

want in a role, in a culture and

how they can truly add value to

their future employer. Perhaps

if these two paradigms merge,

talent challenges in the 2020s

will be easier to navigate.

You can read their stories

and more in this issue of

Waikato Business News - the

first of a new decade.

Ngā mihi

Richard Walker


We partner with you to deliver end-to-end property

services to help you achieve your objectives.

Located in Hamilton, Tauranga & Rotorua | info@veros.co.nz | www.veros.co.nz

WAIKATO BUSINESS NEWS January/February 2020


CUTTING EDGE: Company-X used virtual reality

technology to replicate the high-risk procedure for

emergency venting of a ruptured gas pipeline.

Virtual reality eliminates risk and

improves safety responses

The future of work is the driver behind new

state-of-the-art technology being deployed

in the gas sector.

The operator of one of

New Zealand’s largest

gas networks is using

state-of-the-art technology

to train its team for high-risk


Taranaki-based FirstGas,

operator of more than 2,500

km of high-pressure gas

transmission pipelines and

4,800kms of gas distribution

networks in the North Island,

turned to Waikato virtual reality

(VR) specialist Company-X

to design and develop

a custom-built VR training


The Company-X VR team

developed a solution for

FirstGas through ideation

following an agile software

development process.

Key members of the Company-X

team included augmented

and virtual reality

specialist Lance Bauerfeind,

project manager Dilan Prasad,

and interactive artist Wonkee

Kim. The Company-X team

worked closely with FirstGas

Information Services project

manager Reuben Uncles.

The minimum viable product

took 12 weeks to design

and develop, with Uncles

receiving weekly updates from

Prasad and his team.

“It’s amazing what they

could get achieved in that short

time,” Uncles said.

“There was a real sense of

keenness to deliver something

that did what we expected and

ticked all the boxes.”

Company-X used cutting-edge

VR technology to

replicate, in exacting detail,

the high-risk procedure for

emergency venting of a ruptured

pipeline before maintenance

could be carried out.

“Virtualising the emergency

venting process removed all

risk to the FirstGas team,”

Uncles said.

Company-X built a trueto-life

VR model of the Te

Kowhai DP Main Line Valve

(MLV) in the Waikato. The

team used state-of-the-art point

cloud scanning technology and

as-built drawings to collect

accurate location and dimension

data of all pipework and


“The FirstGas project team

was delighted to work with

Company-X and found their

approach to the project to be

well thought out, which in turn

made it easy for us to know

what was required from us, and

what their project team was

responsible for,” Uncles said.

“Throughout the project

we were impressed with the

communication, documentation

and continuous progress

updates provided by their

project team. The project management

was well delivered

with detailed updates leaving

us confident the project was

always controlled and would

be delivered on schedule.”

A demonstration day in Bell

Block, Taranaki was popular

with the FirstGas team.

“The reactions of people

who tried the VR headset

in the FirstGas VR Training

scenario conveyed a sense of

amazement, as they explored

the environment and interacted

with the valves, control

panel button and the tools,”

Uncles said.

“There were no reports

of dizziness, motion sickness,

nausea or any other

ill-feeling as can be attributed

to older VR technology.

The consensus was that it

was a very realistic life-like

world with ‘good effects’, that

makes for a viable training


Company-X developed

many reusable artefacts in

the process which FirstGas

can use in future VR training


FirstGas field technicians

suggested further simulations,

such as scenarios for

unexpected events on the gas

network, training on new slamshut

valves, servicing and

overhauling regulators.

Future projects and scenarios

are limited only by

the imagination and ideas of

the people within FirstGas,”

Uncles said. “They provide an

engaging, fun and cost-effective

way of exposing our people

to what would normally be

a high-risk task.”

“The delivered products

possessed the ‘wow’ factor

we wanted to show that training

for high-risk activities can

now be virtualised in a fun and

engaging manner, removing

almost all risk to our people

and assets in a cost-effective


Company-X ranks among Deloitte

Technology Fast 500 Asia Pacific

Company-X has ranked

Number 496 on the

Deloitte Technology

Fast 500 Asia Pacific 2019,

a ranking of the 500 fastest

growing technology companies

in Asia Pacific. Rankings

are based on percentage revenue

growth over three years.

Company-X grew 98 percent

during this period.

Company-X co-founders

and directors David Hallett

and Jeremy Hughes credit hiring

the best and the brightest

for their team delivering service

excellence for the company’s

98 percent revenue

growth over the past three


Hallett said, “Company-X

offers a multi-award-winning

Silicon Valley savvy team

with a Kiwi can-do attitude to

multi-national and domestic


Hughes added: “Our commitment

to service excellence

flows from our number one

value which is delivering what

we said we would.”

Asia Pacific Deloitte Private

Leader Mike Horne said:

“Being ranked on the Deloitte

Technology Fast 500 is an

impressive achievement, especially

because today’s technology

companies are thriving in

extraordinarily competitive

and changeable environments.

“Success in the technology

sector requires a special mix

of innovation, creativity and


“With its 98 percent growth

rate over three years, Company-X

has shown that they have

what it takes to create and

sustain success.”

Overall, companies that

ranked on the Deloitte Technology

Fast 500 Asia Pacific

2019 program had an average

growth rate of 717 percent -

the highest average growth

rate since 2008.

Deloitte Technology Fast

500 Asia Pacific selection

and qualifications The Technology

Fast 500 list is compiled

from the Deloitte Asia

Pacific Technology Fast 50

programs, nominations submitted

directly to the Technology

Fast 500, and public

company database research.

To qualify for the Technology

Fast 500, entrants must

have had base-year operating

revenues of at least US$ 50,000.

Entrants must also be public

or private companies headquartered

in Asia Pacific and

must be a “technology company,”

defined as a company

that develops or owns proprietary

technology that contributes

to a significant portion

of the company’s operating

revenues; or manufactures a

technology-related product;

or devotes a high percentage

of effort to the research and

development of technology.

Using other companies’

technology in a unique way

does not qualify.

Innovation that works

Our custom-built virtual reality software allows

FirstGas to replicate high-risk procedures in a

safe virtual training environment.

Make our award-winning innovative thinking

work for you too.

8 WAIKATO BUSINESS NEWS January/February 2020




What Did Early January

Indicate For The Rest Of


When the office opened again officially

on Monday, 13th January

there was some debate as to

what market conditions were going to be

like and should we be opening later. With

an election year looming (and the associated

political circus), would we see greater

decision making or more of the uncertainty

that we had faced in 2019?

With the banks’ capital requirements

now confirmed, further interest rate cuts

seeming unlikely and the sky not having

fallen in, my first week back indicated that

people had made definitive decisions over

the Christmas break, probably over the

BBQ with a beer or wine or two - to just

get on with things, whether it be to lease,

sell or buy.

My diary, which was pretty standard

within the office in terms of activity that

week, showed that a wide variety of parties

were keen to actively kickstart 2020 – its

not uncommon for the industrial and commercial

market not to really get into full

swing until after Anniversary weekend or

even Waitangi.

CBD related diary notes:


• Inspection of a large commercial asset

by a developer. Post inspection requested

all available Due Diligence information

be sent to their solicitor.

• Inspection of a unit in Casabella Lane

by a new prospective tenant, who are

currently outside the CBD in another

shopping Centre, but looking to move

back into the city. Also considering becoming

an owner occupier.

• Enquiry from a pop-up fashion tenant

for a retail premises (new to Hamilton

- for 2 months).

• Call from a government department

looking to now progress their lease options,

having undertaken inspections

prior to Christmas.


• Inspection by a retail tenant of a Victoria

Street premises for a new beauty

therapy business.

• Inspection of a small retail premises

below VR Hotel for a new hospitality


• Inspection by an owner occupier of a

significant development property for an

alternative use.

• Call from a retail tenant that had

viewed a Bryce Street premises prior

to Christmas, wanting to proceed with a

lease offer.


• Government agency called wanting to

view several office options, with an immediate


• Call from another real estate company

for a meeting regarding a joint sale of

a commercial property that has recently

had refurbishment work completed.

• Second inspection of the retail tenancy

on Victoria Street for a new beauty

therapy business. Post inspection asked

to draw up a lease offer at the asking


• Call from a retail owner occupier looking

for purchase options of 50sqm

or less.


• Franchisor to Hamilton to view and assess

a proposed new retail operation of

450sqm. Lease negotiations then proceeded.

• Inspection by an owner occupier of a

Mike Neale - Managing Director,

NAI Harcourts Hamilton.

large development asset (seismic issues,

refurbishment required etc). Subsequent

to the inspection they are looking

to get a number of consultants back

through, for due diligence purposes.


• Enquiry from an established professional

services company of an office

premises on Tristram Street.

• Enquiry from an office tenant for a 4

month lease (project space of around


• Email from a tenant wanting to view a

particular relocation option.

• Enquiry from a professional services

company looking to set up a small operation

in Hamilton.

Luck is what happens

when preparation meets


- Seneca

This amount of enquiry so early in

January was surprising, yet reinforced our

belief that the momentum Hamilton has

experienced in recent years, really is now

snowballing across the commercial, industrial

and residential markets. There appears

to be a new fear – the fear of missing out.

So, with historic low interest rates for at

least the medium term, coupled with strong

population and business growth, 2020 appears

to be a year where we could outperform

the rest of New Zealand on many

fronts. You may need to cancel some tee

times and your golf handicap may suffer,

but the prospects appear generally positive.

There remain opportunities for those

with vision and a desire to be part of the

Hamilton Story. So, get out there, make

things happen and get it done!

Little known fact:

Ice cream consumption: Per capita consumption

of ice cream and related products

is estimated to be 22-23 litres per annum.

New Zealanders are amongst the biggest

consumers of ice cream in the world - most

recent figures put us at the very top, just

ahead of Australia and the USA.

NAI Harcourts Hamilton

Monarch Commercial Ltd MREINZ Licensed

Agent REAA 2008

Cnr Victoria & London Streets, HAMILTON

07 850 5252 | hamilton@naiharcourts.co.nz



Inventive next

chapters in brewer’s

good story


With an international award and some

new brews in the chiller for summer,

Good George co-founder Darrel Hadley

is feeling positive about the prospects

for the Frankton-based company.

The brewery claimed an

esteemed award in 2018

at the Octfest Beer Fest

in New York with its specially

brewed Kiwi sour beer, containing

New Zealand kiwifruit

in a German style sour beer.

“Given that it was a publicly

awarded beer, judged by 6000

people who know their beer,

and it was out of 90 breweries

present, it was quite an achievement

for us,” says Hadley.

While Good George is

working on some export possibilities,

the logistical challenges

of exporting and delivering

a quality unpasteurised

beer unspoilt to overseas

markets can be a tough one,

and Hadley still sees plenty of

potential here at home.

In early December, Good

George launched a quirky sour

beer “Smashed Blueberry” in

time for summer, and a market

more receptive than ever to

new beer styles and flavours.

“The sour beer phenomenon

is something that in the

United States followed on

from the IPA craze. It has not

caught on yet in New Zealand,

but we are looking to be the

ones who help pioneer it, and

the blueberry beer is at the

front of that.”

Combining the company’s

brewing skills with locally

grown blueberries from

Matangi grower Dan Peach

has provided a valuable provenance

link to the new beer,

something Hadley says more

and more consumers are seeking

in their food and beverage


“We have done other collaborations

with the likes of

Zealong Tea and local coffee

makers. People are looking for

nice stories with their experiences.”

He acknowledges as it has

matured the craft market is a

tough business, with growth

nearer 10 percent a year than

the earlier 30 percent, in a

small country that now claims

almost 200 breweries.

“It is not easy competing

with the big breweries for taps

in establishments. It was easier

in the early days to pick up a

tap here and there. But understandably

local outlets want

to support their local brewers.

Having our own outlets means

we are fortunate to have a

blank canvas for promoting our

beers, and introducing customers

to new ones.”

The company now has 11

food and beverage outlets,

including two in Auckland. Its

North Wharf outlet near Auckland’s

trendy Wynyard Quarter

is trading well only a few

Waikato blueberry grower Dan Peach, left,

and Good George brewer Brian Watson.

Darrel Hadley

weeks into its opening.

Hadley says management

are constantly on the lookout

for other flagship locations,

which play a big part

in building customer loyalty

and helping them make a purchase

choice when faced with

the “wall of beer” in the local


“Having enjoyed our product

in one of our outlets, that

gives them a point of reference

when buying in the retail environment.”

With the company’s founders

all having a strong hospitality

background, including Hadley’s

13 years with Phoenix

Hospitality, there is an equally

strong focus on food as the liquid

product in all Good George


“People’s habits have

changed and food is a big part

of any hospitality experience

and all our menus have at least

a 50 percent food component to


In the coming year the company

is also launching into the

spirits market, leveraging off

its brewing and distillery skills

to produce a Good George Gin.

Hadley is clearly excited

about the extension beyond

beer, seeing gin as a spirit

enjoying something of a renaissance.

“We are seeing a shift in

health-conscious consumers

who see spirits like gin as a

refreshing drink, low in sugars

and carbs. It is a massive trend

in the United States at present.”

He sees gin falling into

that sweet spot and describes

Good George’s as a “forward,

citrusy” blend or aromatics

enjoying a positive reception

from customers sampling the

first version of it at the company’s


Additional beer types and

the gin all bring added pressure

to the brewery’s Frankton

premises and capacity.

But Hadley says the company

enjoys its position in the heart

of Waikato, and believes customers

appreciate having their

own local brewery punching

above its weight in Hamilton.

“It think it reflects how

much Hamilton has grown up

in recent years.

“Meantime for us the challenge

is to keep new products

coming out, like the Blueberry

beer and the gin and our ciders,

generating interest and giving

people a reason to buy our


“The days of sitting back

and just brewing an IPA just

don’t cut it anymore.”

WAIKATO BUSINESS NEWS January/February 2020


Fosters awarded contract for Waikato

Innovation Park expansion

Prominent Hamilton firm Foster

Construction has been awarded the

contract for the Waikato Innovation Park

expansion, with the local community set to

reap the benefits.

Waikato Innovation

Park received

resource consent in

November to extend its size

by more than 30 percent.

Fosters was one of three

firms that tendered for the

project, which will add 2900sq

m to the business hub. This

building is the sixth of 16

planned for the site. Waikato

Innovation Park CEO Stuart

Gordon says Fosters’ reputation

for quality, capability and

environmentally sound construction

practices was a key

driver behind the final decision.

“Fosters put forward a

highly competitive tender

and we are confident they can

deliver a quality build on time

and within budget,” he said.

“The fact that Fosters are

Waikato-based was also a contributing

factor to our decision.

Being able to connect with the

Fosters management team on

the ground in Hamilton will

help ensure the project runs

smoothly from start to finish.

“And because they’re local,

we take heart in knowing the

returns from this project will

go back into the Waikato community.”

Foster Construction

CEO Leonard Gardner says

the company is grateful to be

selected as the main contractor

to work with Waikato Innovation

Park on its next phase of

development to provide more

office space to grow Hamilton’s

technology sector.

“The project will have benefits

for the Waikato community

by providing a hub where

business can thrive and connections

will forge,” he said.

Fosters follows the more

traditional construction model

of employing its own construction

labour workforce,

and invests in apprentices.

Along with predominantly

local subtrades and suppliers,

Gardner said there is likely to

be around 60-80 people on site

at Waikato Innovation Park at

any one time during the project


“At Fosters, our target for

any project is for eighty percent

of our construction spend

to be local. This helps grow,

develop and strengthen the

benefiting community’s local

supply chain.

“Sustainability is a key

focus of the tech sector, as it

is with construction. Fosters

is proud to be certified EnviroMark

Diamond level, the

highest level, showing construction

practices that reduce

landfill waste, minimise environmental

harm and make

sustainable decisions that

will have a long-term positive


Construction of the expansion

project started in January,

and the new building is

expected to be fully operational

during the first quarter

of 2021.

Experience care as it

should be, experience

the Braemar way.

Braemar Hospital is one of the largest

private surgical hospitals in New Zealand,

and it’s here in Hamilton.

With more than 100 world class specialists,

10 state-of-the-art operating rooms, 84 beds

including 32 private rooms, at Braemar

you’ll receive the highest level of care.

Choose the very best.

Choose Braemar.


Waikato Branch – Upcoming events/courses

At the Institute of Directors we’re

on the pulse of governance.

Connecting, equipping and

inspiring directors through thought

leadership and our extensive

network, professional governance

courses, events and resources.

An economic update and outlook for 2020 with Mark Lister

11 February, 12.00pm - 2.00pm, Jet Park Hotel, Hamilton Airport

What does the reserve bank’s monetary policy mean for you?

25 February, 12.00pm – 2.00pm, Claudelands Arena

Event in partnership with the Waikato Chamber of Commerce.

Waikato’s own toy story and AGM

11 March, 12.00pm – 2.00pm, FMG Stadium, Waikato

Speaker: Harry Mowbray

To register, please contact

Megan Beveridge

Branch Manager


021 358772


Waikato branch is kindly sponsored by:



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Te Kauwhata

















Huntly bypass a time-saver

The drive to Auckland is set to get quicker

and easier with the opening of the Huntly

expressway bypass.

Four-laning State Highway

1 through Waikato is

the biggest single infrastructure

project ever undertaken

in the region. One of the

most significant sections will

be celebrated with completion

events on February 14 and 15,

ahead of the road opening to

traffic at a date to be confirmed.

The 15km Huntly section

takes traffic away from congestion

points at Huntly and

Taupiri, across lowlands and

streams, and over the Taupiri

Range. It will be a time-saver

and provide a much safer route

for travellers with its central

and side barriers.

The $384 million project

has been delivered for Waka

Kotahi NZ Transport Agency

by a joint venture between

Fulton Hogan and HEB Construction.

Construction started

in late 2015.

Two days of celebrations

are planned to mark its completion.

On February 14, a

blessing of the site by iwi will

be followed by a formal stakeholder

event, ribbon-cutting

and lunch on the highway, near

Te Iringa Lagoon, about 4km

from the southern end.

The following day, Saturday

February 15, the project

will be open to the public to

walk, run, cycle and bus along

the new road, which connects

the completed expressway sections

at Ohinewai in the north

and the Ngāruawāhia section at

Gordonton Road in the south.

It has been a remarkable

journey by all involved in the

project, says Waka Kotahi NZ

Transport Agency acting director

regional relationships Ross


“We are expecting a good

turnout on both days in February

and are planning for two

very memorable occasions.”

A highlight on Saturday

is the Expressway Classic

half-marathon, starting near

the lagoon and providing an

out-and-back course over

Taupiri Range to the Northern

Interchange. There are shorter

races for runners and walkers

from the same start point.

Find out more and register at


Expressway Classic events

will start from 7am. Less competitive

people can walk, run

or cycle the route at their leisure,

or take a bus ride from

mid-morning when most athletes

will have finished.

With the project winding

up, final surfacing has continued

this year, including

the SMA asphalt, and barrier

installation and line marking.

The last few hundred thousand

native plants went into the

ground in spring – bringing the

total to 1.3 million.

Some of those plants have

gone in around the Te Iringa

Lagoon, just north of Orini

Road, which will be the base

for the opening events.

This area will have four

large waka-maumahara in

place to mark its cultural significance

– as do other sites

where pou, gateways and palisades

will appear.

“Without a strong relationship

with Waikato–Tainui we

could not have got this road

built in such a culturally significant

area, and that relationship

has developed further as the

project has progressed from

planning to construction,”

I’Anson says.

A feature of the project

and the biggest challenge was

a 57m cutting at Taupiri Pass.

This required 1.3 million cubic

metres of earth and rock to be

removed. The cutting lowers

the gradient to less than five

per cent so heavy vehicles can

maintain speed.

All up, the project saw

more than four million cubic

metres of earth moved – with

giant culverts installed in steep

ravines and filled with cut


There are nine bridges on

the route, including one at 80m

over the Main Trunk Railway

Line at the Northern Interchange.

Another feature of the project

has been a wetland creation

off Evans Road, adjacent to

Lake Kimihia.

Improving the ecology in

the area has seen four years of

pest control, with the project

team winning the battle against

goats, possums, rats and stoats.

This has led to big improvements

for flora and fauna in the











Completed sections 23

In progress

Territorial authority boundary

Existing state highway

Other roads

Hamilton urban area

neighbouring Taupiri Scientific


With Huntly opening in

February and traffic on all

lanes at the Longswamp section,

there is just one remaining

piece in the 102km expressway

project – the 22km Hamilton






1 million tonnes of aggregate from local quarries

42,000 tonnes of Stone Mastic Asphalt

4.4 million cubic metres of earth moved

At peak 150 machines on site

1.3 million native plants planted

9 bridges








36 culverts – from 13m to 130m

110 decanting earth bunds and

18 sediment retention ponds











The Hamilton project – the

biggest of all the sections – has

moved past the halfway stage

with the focus shifting from

earthmoving and drainage to

completing bridges and pavement

construction. The Hamilton

section is scheduled for

completion in late 2021.



Community open day – Huntly section of the Waikato Expressway

Come along to walk, run, cycle or take a bus along

the 15km Huntly section before it opens to traffic.

When: Saturday 15 February 2020, 10am-3pm (last bus departs

2pm). No bus bookings needed.

Where: On the new road, enter and exit at SH1-Gordonton Road

Interchange, Taupiri.

Expressway Classic half-marathon and other shorter running and

walking events will be held earlier in the day – see details at:


BE SUN SMART Wear a hat and apply sun screen.






















and exit /

North and



Gordonton Road







More information



Huntly section



12 WAIKATO BUSINESS NEWS January/February 2020

$15m centre huge boost for Māori health


Lady Tureiti Moxon has big plans for 2020.

There are Treaty claims to progress and there

is her dream of a wellness screening centre

in the heart of Enderley, where patients will

be given results within just 45 minutes.

By the end of the year, she

hopes to have raised the

$15 million needed to

make the centre a reality, with

building to start in 2021.

The free screening envisaged

at the new centre could

make a significant difference.

At the moment, many Māori

don’t go for x-rays because they

can’t afford them, says Lady

Moxon, managing director of

Te Kōhao Health on Wairere

Drive. “It’s as simple as that.”

She lists the five biggest

killers of Māori: lung cancer,

bowel cancer, cervical cancer,

breast cancer, cardiovascular


“What is driving this is

the fact a lot of our people do

not get x-rays, they don't get

screened, they don't get diagnosed.

“So they're dying young of

preventable disease. The idea is

that we will put this centre up so

that they will be able to come in

and be screened free of charge.”

Modelled on the Ascot

Mercy private hospital in Auckland,

the new centre would

bring together radiologists,

pathologists and surgeons so

a patient could be given their

results in just 45 minutes, rather

than the months that are often


Lady Tureiti Moxon has a new

screening centre in her sights.

“I love that in 45 minutes

they can tell you whether you

got something to worry about.”

The complex, on land Te

Kōhao Health bought two years

ago, will also include a training


She has been talking to

Waikato DHB and has begun

the fundraising process, casting

the net wide for potential


“For this to happen, we need

as much sponsorship as we possibly

can get.”

Te Kōhao Health celebrated

25 years in November last year,

after starting out in a prefab

building on Kirikiriroa Marae

in 1994. When Lady Moxon

joined in 2002, there were 16

staff, and now there are 233.

“We had four or five contracts

with the DHB; now we

have 25 or 30 contracts. We

have grown from strength to


That sees Te Kōhao providing

a range of integrated

services to Māori and others,

headquartered in a two-storey

health centre on Wairere Drive

which it built 10 years ago.

The focus is on whānau ora,

or family health, a path which

it embarked on well before

the national whānau ora programme

was rolled out.

At Te Kōhao Health’s 25th celebrations are, front row from left, Lady Tureiti Moxon, Te Makau Ariki Atawhai, Kiingi Tuheitia,

Hoki Purcell, Owen Purcell. Back row, Lawrence Jensen, Tumuaki Anaru Thomson, Raewyn Hawera, Hine Thompson.

Offerings at the Wairere

Drive centre include a pharmacy

as well as a doctors’

clinic, with patients paying

what they can afford. That way,

Lady Moxon says, people with

multiple complex conditions

are not having to make choices

about which medication they

can afford to take.

It also offers a credit union,

exercise rooms, massage,

hyperbaric chambers and traditional

rongoā healing. There are

two satellite clinics, and a range

of other services off-site including

early childhood centres and

home-based caregiving.

Altogether, she says about

9000 people use Te Kōhao’s

services, with about 6000 using

the doctors’ clinic. Despite the

organisation living contract to

contract, it has just raised its

minimum wage to $22 an hour,

with the exception of some

caregivers, for whom the first

level is $19.

At Te Kōhao’s core is the

whānau ora philosophy, which

is about empowering whānau,

family by family, rather than

patient by patient.

That starts with the creation

of a plan of their hopes for the

future. “That gives them a picture

of where they might want

to go, and where they can go,”

Lady Moxon says.

Many new arrivals are

homeless and lack enough food

to feed the family. “There's a

whole lot of social deprivation-type

issues going on that

they're all grappling with. So

we support them with those

immediate issues, and then we

start to support them to follow

their own path that they've set

themselves in terms of those


The services included

employment coordinators who

support people into meaningful

work. With that comes the

feeling of being in control of

their own lives, Lady Moxon

says. “Then you see them going

off to university. You see them

re-engaging with schools and

being more a part of the communities

in which they live.

That's the strength of it.”

Persistent poverty and the

impact it has on Māori is a

recurring concern for Lady

Moxon. She is forthright in her

views about the overall solution,

which would see Māori

taking charge of their own

health and services.

We have to be looking

at better ways of

doing what we're

doing, because

there are very well

populations in our

country and very poor

and ill populations

in our country. And

unfortunately, a lot of

our Māori people fall

in the latter.

She was involved in a claim

to the Waitangi Tribunal, which

resulted in an interim report

released last year that she

describes as “fantastic”.

“One of the recommendations

is that they should look

at a standalone Maori funding

authority. Because the truth of

the matter is, as long as we stay

within the system, we're always

going to be treated like second

class citizens. Unless we take

control of our own development,

our own growth, it's

always going to be like that.”

She has also lodged, with

others, an urgent Waitangi

Tribunal hearing over the government's

handling of Whānau

Ora funding.

She is critical of the last

Government over failing infrastructure,

and cites welfare

reforms which she says kept

Māori in significant poverty.

She says while there might be

“minimal” assistance for oneoff

costs such as after-hours

emergency visits, that money

then had to be paid back.

“Actually what that did was

keep them in constant debt.”

Equally, she has the current

Government in her sights, as -

regardless of intentions - over

successive election cycles,

Māori continue to struggle,

with inequitable health outcomes.

“We have to be looking

at better ways of doing what

we're doing, because there are

very well populations in our

country and very poor and ill

populations in our country.

And unfortunately, a lot of our

Māori people fall in the latter.”

• Anyone who would like

to contribute to the new

screening centre at Enderley

can bank-transfer

money to 060317-0883390-

00. Please write Enderley in

the particulars box and New

Centre as the reference.

Is it time to rethink how we do corporate events?

Everyone recognises the

feeling of dread walking

into a conference

or event. The big, windowless

room, the corporate table, the

notepads, the refreshments.

When is it ever going to


One local business is ditching

the executive chairs in

favour of yoga mats and rethinking

the traditional approach to

hosting conferences.

The Zealong Tea Estate

in Gordonton has a new and

refreshing take on the classic


All the amenities are still

available of course, but with

a large conference room that

opens directly onto the stunning

views of the Waikato-based tea

farm, they’ve ditched the sense

of entrapment and claustrophobia

brought on by your typical

conference centres.

Getting fresh air and sunlight

is important, and there’s

plenty of that to go around at

Zealong. From the Tea House

to the events room, the versatility

of the Zealong Tea Estate

means you can choose the setting

that suits your event best.

Previous events hosted by

Zealong included team building

exercises and yoga, which was

held on the Vista lawn.

General manager Sen

Kong described the way they

approached events at Zealong

as refreshing.

“It was great to see people

getting out there and having

fun. It’s an opportunity to experience

a new approach to creating

ideas, which is rare.”

Other ways to beat the stress

that comes with attending conferences

include the serene art

of tea making, which is taught

to attendees in an arrival ceremony.

Kong says Zealong does this

so employees take the time out

of their day to brew tea, and

stop and reflect on what’s going

on around them.

“It’s important that we stop

for a moment and take time to

reflect on what’s happening

around us in the workplace. It

helps to destress the mind and

focus on the important things.”

- Supplied copy

WAIKATO BUSINESS NEWS January/February 2020


1 The Boulevard, Hamilton

(07) 838 1249


Artwork Mark and Payoff

AW_01_Flat Version.eps

14 WAIKATO BUSINESS NEWS January/February 2020





waves in


A major development in Otorohanga is

forging ahead, with a modern, bustling cafe

soon to be joined by 11 apartments on the

site of a former hotel.

Melanie Simpson and

Jaimee Poole owners

of The Fat Kiwi Cafe.

The Fat Kiwi Cafe has

exceeded its owners’

expectations since it

opened in early January on Te

Kanawa Street.

There have been queues out

the doors, a reflection of how

well the owners, Jaimee Poole

and Melanie Simpson, know

their business. Within two

weeks of opening, they already

had regulars and were buying

five new outdoor tables to meet


“A lot of locals said, ‘we’ve

been waiting for this’ - they just

love it,” Melanie says.

They are tracking better

than forecast, and are confident

the cafe, which employs

12 staff, will continue pumping

during the winter months

thanks to ski traffic taking the

busy State Highway 39 route

past their door.

Melanie also owns the Fat

Pigeon Cafe in Piopio, a local

drawcard as well as a wellknown

stop for travellers to

and from Taranaki.

She managed Bosco Cafe

when it opened in Te Kuiti in

2001, and that’s also where Jaimee

got her start in the industry

- as a schoolgirl employed

by Melanie, who is a family


They’ve stayed in touch

ever since, and when Alan

Buckman, who is driving the

redevelopment of the former

Otorohanga Hotel, approached

Melanie in September 2018,

they jumped at the chance to

work together again.

“When Alan Buckman

Continued on page 16

The perfect venue for:

Business Meetings

Private Functions

Catering For All Occasions

Ample Car Parking


10 Te Kanawa Street, Otorohanga

07 214 6300



The former Otorohanga

Hotel under renovation.

10 Waitomo News Tuesday, July 24, 2018


10 Waitomo News Tuesday, July 24, 2018



Innovation by Design

10 Waitomo News Tuesday, July 24, 2018


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making waves

in Otorohanga

From page 14

came to see me, he said, ‘I want

a Fat Pigeon in Otorohanga’,”

says Melanie. “So I said I’ll go

and have a look. And when I

had a look it was just the most

perfect location. There’s good

parking, it’s very visual. It’s

got all that Pirongia, state highway


Meanwhile, Jaimee, who

was on maternity leave, had

seen a gap in the market.

“Jaimee rang me and said,

Melanie we need a good cafe

in Otorohanga. It was absolute

perfect timing.”

Jaimee had also worked

with Melanie at Fat Pigeon,

before leaving to have two

children. Both are locals - Jai-

mee lives in Otorohanga while

Melanie lives in Piopio - and

they know their market. That

sees them combining traditional

fare with modern nutritional

options, including their

popular smoothies and juices.

The extensive range of

offerings covers everything

from a scone and cup of tea to

vegan and gluten-free options.

Melanie says a lot of the

food is similar to Fat Pigeon,

but pays tribute to Jaimee for

lifting it to the “next level”.

They drove the design of

the light and airy cafe themselves.

“We both had the same

ideas, so that made it easier,”

Melanie says. “We wanted a

more industrial look.”

They picked the colours and

chose the lights. The polished



Congratulations on your recent success

Todd Horsburgh 021 951 186


Concrete Grinding & Polishing


Proud suppliers to The Fat Kiwi Cafe

0800 873 808 www.customtone.co.nz info@customtone.co.nz 33 Progress Drive, Otorohonga


WAIKATO BUSINESS NEWS January/February 2020


concrete floor is the original,

but there is little else to remind

locals of the sports bar from

back in the day.

“At our opening people

were just blown away at what

we have achieved,” Jaimee


Jaimee, whose background

includes working for Chris

Rollitt at The Cook in Hamilton

East, and then going

into business with him at The

Homestead in Hillcrest, is

working six days a week in the

Fat Kiwi, mostly in the kitchen.

Meanwhile Melanie, who has

been in the food industry 30

years and also has a motel and

a bar and restaurant in Piopio,

divides her time with a focus

on Fat Pigeon.

As if the cafe itself isn’t

busy enough, they offer catering

and are developing a line

in pre-ordered take-home dinners.

They are active on social

media, and also have a Fat

Kiwi app, which people can

use to order and pre-pay.

“I think we are way up there

- I think we are as good as any

cafe anywhere,” Melanie says.

Their extensive connections

in the industry see them sourcing

Ozone coffee from Craig

Macfarlane in Taranaki.

“They are the most amazing,

supportive coffee supplier,”

says Melanie. “We wouldn’t go

anywhere else. Craig has been

like a mentor for us.”

As for the quirky name

- with Fat Pigeon already flying,

and with Otorohanga well

known for its kiwi house, that

As if the cafe itself

isn’t busy enough,

they offer catering and

are developing a line

in pre-ordered takehome


was a given.

Developer Alan Buckman

says he always knew the Fat

Kiwi site would be perfect for

a food outlet because of the

volume of traffic from Auckland

and to Waitomo, and he

approached Melanie early in

the piece.

He bought the former hotel

site, which had been lying idle,

Continued on page 18






Farm Maintenance / Cowsheds

New Homes / Alterations / Rewires

Kurt Dunn Director

M 027 4436 878 | E kurt@kdelectrical.info

7 Lawrence St, Otorohanga | PO Box 42, T.A 3840


The team at Murray Hunt Furnishers are proud

to be associated with the new Fat Kiwi Cafe

Murray Hunt Furnishers

63 Maniapoto Street, Otorohanga P 07 873 8640 • 220 Alexandra Street, Te Awamutu P 07 214 2161



18 WAIKATO BUSINESS NEWS January/February 2020



For All Your Electrical and Air Conditioning Needs

Commercial • Industrial • Residential • Rural

Congratulations to Melanie and Jaimee

for the opening of The Fat Kiwi Cafe

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Chillin NZ Ltd is a locally owned and

operated business located in the Waitomo

area. We supply walk-in chillers and freezers

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freezers are built on site ready for pick up

or delivery by arrangement.

All products come with a full warranty and

we service what we sell. For all pricing refer

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Café, apartments

making waves in


From page 17

in June 2018 with his son,

rugby player Richard, who is

currently plying his trade in

Japan after stints with the Hurricanes

and Highlanders. More

recently, two further business

partners, local accountants

Tim Jones and Aaron Robinson,

have joined them.

Alan doesn’t have to go

far to keep an eye on the

multi-million dollar development

- he is managing director

of Otorohonda just a couple of

doors along Te Kanawa Street.

That was another refurbishment,

after he bought the site

five years ago when it held a

deserted supermarket. He has

four motorcycle dealerships

stretching from Otorohanga

to Taihape and also two Stihl

stores including the one next

door to Otorohonda along with

the neighbouring Subway. That

gives the former farmer a good

understanding of the market,

and he is confident about the

apartment complex, which he

anticipates appealing to single

professional people who want

somewhere “nice and tasteful”

to live without the hassle of

gardening and maintenance.

With two of the street-level

apartments finished in late January,

progress is well underway

on the main two-storey

complex, and the remaining

apartments are set to be finished

about May.

He and his business partners

have the advantage of

starting with a solid structure,

after the former hotel was

originally completed in the

late 1950s. “The builders are

quite astounded at how true

the building is, how well built

it was.”

The one-bedroom apartments,

which range from about

55-60 square metres, are being

developed as long-term rentals.

Buckman sees a shortage

of rental accommodation in

both Te Kuiti and Te Awamutu.

“Our housing is definitely

cheaper than Te Awamutu, so

there are a lot of people who

live here and work there.”

The nearby Waikeria prison

development is likely to help

drive demand.

Buckman is pleased that

they have been able to work

with local contractors including

builder Todd Ormsby on

the multimillion dollar development

which represents a

major vote of confidence in the

town’s future.

“It is something that everybody

thought needed to be

done, but nobody did it.”

Proud to be a supplier to the build of The Fat Kiwi Cafe


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2 WAIKATO BUSINESS NEWS January/February 2020



Talk to us today and speak with one of the most experienced professional teams in the

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tracks, and the sea, this exciting new

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With the first stage of the Rangitahi project due

to be completed in early 2020, the Rangitahi

team look forward to welcoming the first

residents to their new beautiful neighbourhood

that will bring with it a life full of nature and the

outdoors. Rangitahi is just a stone’s throw away

from the heart of Raglan, but when you’re on

the peninsula, it feels like you’re miles away from

any town, in your own piece of paradise. The

Rangitahi bridge weaves the two pieces of land

together and allows just a few minutes’ drive to

the beach or Raglan town. The bridge will officially

be open at the end of January 2020.

Stage two of the project, The Retreat, is due

to be complete by the end of April 2020. With

many of the sections already sold, Rangitahi will

be releasing a number of new sections in The

Retreat at the end of January 2020. They will be

available for viewings at this time also; head to

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find your piece of paradise in this exciting new

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WAIKATO BUSINESS NEWS January/February 2020


Elektron Group have been providing installation and maintenance

services to Hamilton Airport since 1990 and are proud to be involved

with the refurbishment of the Jetpark Hotel facility.

P +64 957 2600 E enquiries@elektron.co.nz 5 Mainstreet Place, Te Rapa 3200

Master Electricians Member Logo

February 2015

Business flourishing

as Jet Park Hamilton

gains four stars

Jet Park Hamilton has secured a coveted

Qualmark four-star rating and is seeing

an increase in business as its $4 million

refurbishment pays off.

The New Zealand tourism

official mark of quality

rating is a much needed

addition to Waikato’s stock of

higher-end accommodation,

and comes as part of an extensive

overhaul of the 62-room

hotel and conference centre

that sees family-owned Jet

Park gaining a presence in the

region. Jet Park, which already

operates at Auckland airport

improving its offering.

Jet Park came on board

in May in what Herrmann

describes as an “obvious”

shift that builds on their

21 years’ of experience at

Auckland airport.

“There is a real demand

for a high quality product at

the airport and we’re already

seeing that,” says group general

manager Nicole Lawson.

“We’re already seeing people

choosing to stay here who previously

may not.”

Herrmann: “The other thing

and in Rotorua’s CBD, says its

sales team kept hearing there

was demand for four-star hotel

Mark Morgan, Ian Foster and David Latu

accommodation in Waikato.

“After sales trips, our sales that sets us apart is we are a Tourism Business award. have also been extensively

staff would always come back standalone, family-operated The upgrade has been upgraded, with high-speed

and say, we need a hotel in brand. More and more, with extensive, including shifting wi-fi and full AV. One of the

Waikato,” says director Liz sustainability, I think people the reception to the front of the big investments was to soundproof

the dividing wall in


would like to support a local building, completely refurbishing

all rooms, including new their largest conference room,

The opportunity opened up company.”

when Waikato Regional Airport

Ltd bought the Hamilton tainability has seen them gain bathrooms and themed wings.

Their commitment to sus-

beds, furniture and TVs, new meaning two conferences can

Airport hotel with a view to a Qualmark Silver Sustainable The conference rooms

Continued on page 8

Pleased to have supported and worked with Waikato Regional

Airport on this Project.

Congratulations to Jetpark Hotel on your refurbishment.

Kelvin O’Connell,

Regional Manager Waikato,

021 335 319



8 WAIKATO BUSINESS NEWS January/February 2020

Business flourishing

as Jet Park Hamilton

gains four stars

From page 7

It’s about trying to

create an area where

companies can

best synergise their


be held without interruption.

The area also now includes an

operating cafe.

Their conference business

is building, and drawing interest

locally and throughout

New Zealand. “When we first

came and saw the property, the

potential to increase that conference

business stood out,”

says Lawson.

Location is a huge advantage.

Herrmann points to the

appeal of their conferencing’s

one-stop nature, with companies

able to fly staff in. Meanwhile,

the facility is within

driving distance of Auckland,

Tauranga and Rotorua.

“The good thing is we’re

outside the city. As much as

the airport is busy, it’s still

quiet,” says hotel manager

David Latu. There are three

main conference rooms. Hudson

1 and Hudson 2 are each

100sq m, and can be combined

Liz Herrmann and Nicole Lawson

into one. Harvard is 200sq m

and can take up to 200 people

theatre-style. Each room

has plenty of natural light, and

there are extensive outdoor

green spaces for guests during

breaks. There is also a boardroom

available for hire.

“It’s about trying to create

an area where companies can

best synergise their meetings,”

Latu says.

Meanwhile, the hotel

rooms, which are generous

in size but were getting tired

after more than two decades of

use, have been given complete

makeovers, and in a nice touch

two of them are pet friendly.

Their floors are tiled, and

pet-loving visitors can bring

their dog, cat or even bird.

Herrmann says the petfriendly

rooms at their Auckland

hotel have been very popular.

“It’s wonderful if people

are in the middle of moving

and it makes a safe, comfortable

space for them.”

The extensive range of

rooms includes family suites,

executive suites, and single

and double configurations.

As they refurbish rooms,

they are donating furniture and

beds to Waikato Women’s Refuge,

and are also involved with

SPCA and Waikato Hospice.

Lawson says it was important

for them to quickly embed

in the local community. “It’s

very very important to us. All

our philosophy is around care

and caring for our staff, our

people, our community. That’s

why we want to look local as

much as possible.”

This year will see a joint

collaboration with a local

Boys’ High School to create an

outdoor wall mural at the hotel.

“It’s just about saying, here we

are, we’re new, we love being

here, we want to get to know

you, we want you to get to

know us,” Lawson says.

Art is important to Jet Park,

and the complex showcases a

tui sculpture made from corten

steel in the front carpark and

large silhouette corten steel

trees elsewhere, created by

New Zealand sculptor James

Wright. Leading Māori artist

Rex Homan, who recently won

the Supreme Award at the 2019

Te Waka Toi Awards, is currently

completing artworks for

the hotel.

Meanwhile, in a further creative

flourish, an old Hawker

Hind wooden propeller from

the previous owner takes

pride of place on a wall of the

renamed Propeller Restaurant

and Bar. Much of the food

they serve at the restaurant

is sourced locally and Good

George is on tap. The hightech

kitchen has been refurbished,

and Propeller, which is

open daily from 11am-6pm, is

available for airport visitors -

with free parking. They can sit

with a coffee, a meal or a drink

while waiting to pick someone

up from a flight.

Lawson says Jet Park have

been delighted by their reception.

“When we first announced

we were coming, everybody

was so supportive, even other

hotel brands. They were very

welcoming, very excited to

see another quality brand

enter the market, because what

it does for the region is lift


It’s fair to say Jet Park

have had a happy landing in

Waikato. “We’re on a long journey

and this is part of our journey,

which is very exciting,”

Herrmann says.




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A look to the future

Information is king. Better still, when good

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maintenance planning and programming for

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There’s a common misconception

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a highly accurate model of a

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BIM allows consultant and

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This combination of visualisation

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By pairing intelligence with

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BTW is leading the way with

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Facebook wants to read your mind

Social networking giant Facebook is

developing an interface between the human

brain and a personal computing device that

will enable users to operate devices with

thoughts, The Information reports.

Imagine the rise in productivity

if Facebook realises

its dream.

“We spend a lot of time

trying to get our technology to

do what we want rather than

enjoying the people around

us,” said Facebook vice president

of augmented and virtual

reality Andrew Bosworth in a

post last year.

“We know there are more

natural, intuitive ways to

interact with devices and

technology. And we want to

2020 TechFest attracts industry leaders

Callaghan Innovation

boss Vic Crone has

been confirmed as a

keynote speaker at the 2020

TechFest, recognising Waikato’s

strength in technology and


Crone is CEO of the

Government-owned innovation

agency, which partners

with businesses of all sizes to

provide a range of innovation

and research and development

services. During 2019, Waikato’s

tech sector received a total

of 32 grants for R&D co-funding

from Callaghan Innovation.

The projects had a combined

value of $29.5 million,

build them.”

Mind control of devices

follows a long line of input

methods that started with

keyboards and mice and progressed

to touch screens and

voice controls.

Facebook has reportedly

shrunk the mind control technology

required from the size

of a refrigerator to a handheld

device, through its purchase of

CTRL-Labs in September.

“[W]e hope to build this

kind of technology, at scale,

which signals the significant

business spend on high-value

tech and science-related activities

in the region.

Driven by CultivateIT in

partnership with Te Waka,

TechFest is Waikato’s Festival

of Technology and Innovation,

with this year’s event

being held on March 3 at the

Claudelands Event Centre.

Event director Jannat Maqbool

says securing a speaker of

Crone’s calibre is a reflection

of how much the region’s tech

sector is thriving.

“Ms Crone will be the

keynote at one of the three

main stage sessions running

and get it into consumer products

faster,” Bosworth said.

It could be another five to

10 years before Facebook can

include such capability in consumer

products. As well as the

social networking platform,

Facebook owns Oculus virtual

reality headsets and the Portal

range of video conferencing


In the shorter term Facebook

may build a variant that

translates body movements

captured by a smart armband

to send commands to devices.

“The vision for this work

is a wristband that lets people

control their devices as a natural

extension of movement,”

Bosworth said.

“Here’s how it’ll work:

You have neurons in your spinal

cord that send electrical

Vic Crone will be keynote

speaker at 2020 TechFest.

signals to your hand muscles

telling them to move in specific

ways such as to click a

mouse or press a button. The

wristband will decode those

signals and translate them into

a digital signal your device can

understand, empowering you

with control over your digital

life. It captures your intention

so you can share a photo with

a friend using an imperceptible

movement or just by, well,

throughout the day, including

panel discussions. Based

on feedback from previous

years, we will also be offering

smaller, interactive seminars

and workshops, which focus

on specific technology topics.”

Maqbool says the Callaghan

Innovation team will be

facilitating one of these workshops.

Others will be hosted

by leading Waikato-based

companies including RocketSpark,

Enlighten Designs,

and SkyPoint Technologies.

NZ Story is also running a

session and Payments NZ is

hosting a financial technology

innovation focused session.



David Hallett is a director of Hamilton software specialist Company-X.

intending to.

“Technology like this has

the potential to open up new

creative possibilities and

reimagine 19th Century inventions

in a 21st Century world.

This is how our interactions

in VR and AR can one day

look. It can change the way we


Facebook is also freeing

itself from other technology

giants by building its

Maqbool says there is

growing interest in the festival

from people with non-technical

backgrounds and they are

including a schools experience

as part of the festival.

Securing a speaker

of Crone’s calibre is

a reflection of how

much the region’s tech

sector is thriving.

own operating system from

scratch in a project led by former

Microsoft engineer Mark


Facebook's hardware products

could run the new operating

system, Facebook head of

augmented reality Ficus Kirkpatrick

said. The OS will be

built from scratch. Facebook

has not said when its operating

system might arrive or what

products would use it first.

Te Waka chief executive

Michael Bassett-Foss says

TechFest is an opportunity

for the Waikato tech sector to

showcase its knowledge and

expertise and demonstrate

why it is experiencing such

phenomenal growth.

“TechFest is also about

connecting and providing an

opportunity for people to network

and build relationships.”

TechFest (Waikato Festival

of Technology and Innovation)

will be held at the Claudelands

Event Centre on March 3,

2020. It is free to attend the

exhibition, keynote sessions

and panel discussion, and

there are affordable workshops

on offer. For more information

visit www.techfest.nz

3 March 2020 Claudelands Events Centre

TechFest celebrates the regions

technology sector strength

and supports the building of

networks and opportunities to

continue to build on this strength

with upcoming talent, businesses

that are confident and capable

of undertaking their own digital

journey, a thriving innovation

ecosystem, access to capital for

growth, and an overall approach

that fosters inclusion in

underpinning economic growth

and community wellbeing.

A curated programme providing unique experiences and an

opportunity to forge deep connections.

Tech and data for

Sustainable cities

and communities

An invitation

to smart cities

leaders, councils,

designers and

planners, decision

makers, academics,


entrepreneurs and

innovators from

around the country to

consider an approach

to smart cities that is

aligned with SDG 11.

STEM Schools


An engaging

experience for schools

offering students and

teachers opportunities

to get hands on

with technology,

talk to educators

and innovators,

and take time

out to participate

in workshops

presented by

leading educational

technology providers.



Supporting the

festivals inspire,

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keynote themes,

with demonstrable

tech and innovation

stands, and

providing networking


to connect and

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leading innovators,

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crafting your NZ


This workshop is

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Proudly suPPorted by

There are also a wide range of workshops

and seminars on offer covering:

• Cybersecurity

• Productivity tools

• data analytics and visualisation

• digital marketing

• Website basics

Plus, sessions on the future of financial

technology innovation in payments and

support available for businesses through

Callaghan Innovation.

techFest will provide businesses and the

wider community with a platform to inspire,

connect, share knowledge and build capacity.


Venue Partner

For more information and to register for sessions visit www.techfest.nz

20 WAIKATO BUSINESS NEWS January/February 2020

Are you part of my

mission 2020 squad?

Happy 2020



Has yours started well?

Have you had a chance

to do your business

planning? I'd love to know what

your business planning consists

of! Here at The Good P.A at the

start of each year I have four

key documents I update:

1. Our business plan.

2. Our budget sheet - which

includes a cashflow, P&L

budget and some other various


3. Our goals for the year, along

with staff hours, current

packages and new client


4. My Ideal Business Vision -

SUPER important. Keeps

me focused.

So please do tell me - how

do you get ready for the year

ahead? Do you do any planning?

Flick me an email:


I think planning is SO

important. Goals without action

plans are simply dreams. While

it is lovely to dream up all the

awesome things we want our

businesses to do for us, if we

don't PLAN and then ACTION,

these 'dreams' will often stay

just that - dreams. It's so easy

to get to the end of the year

and think, huh I really didn't

get everything I wanted to get

done, done. If you're one of the

MANY few who hasn't planned

yet - don't feel bad. We're here

to help.

I am hugely excited about

My Mission for 2020 because I

Chantelle Good

want to help you as a business

owner be less stressed, have

a better life balance, earn a

good income and really just be

HAPPY in your business.

We’re only one month into

the new year (and decade) and

I’ve already come across so

many stressed-out business

owners – trying to make plans

for 2020 but feeling overwhelmed.

We at The Good P.A

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by giving you the Gift of


While coaches and consultants

will often put a plan in

force for you (believe me there

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new year but our team will then

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Plan for 2020 happens.

What's my actual mission?

My mission for 2020 is to help

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Let's conquer 2020 together!

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Residential / Commercial / Rural / Property Services

WAIKATO BUSINESS NEWS January/February 2020


How to spot a good news story



Heather Claycomb is director of HMC Communications, a

Hamilton-based, award-winning public relations agencys.

A client asked me the other day, “How do

you know when a company milestone is

worthy of a news story?”

colleagues and see what reaction

you get. If they want to

know more and ask a lot of

questions, you might just be

onto a winning news story.

This wasn’t an easy question

to answer off-thecuff

without simply

saying, “I just know.” I suppose

after working in PR for

20 years, spotting a good news

story among the myriad of

things happening at a company

has just become instinct. I’ve

“developed a nose for news”

as the saying goes.

So, here are a few factors

that make up my litmus test for


Is it unique?

This is non-negotiable. If it’s

not unique, it’s rarely news.

If you’ve developed a product

that is the first of its kind in

the country or the world, that is

a news story. If you’ve discovered

something no one has ever

discovered or achieved a milestone

no other New Zealand

company has ever achieved,

that’s a news story.

And remember, when it

gets to the point of talking to

a journalist about your unique

news, you’ll likely be talking

to a journalist who knows little

about your industry or products.

So, you’ll need to be able

to very quickly develop an elevator

pitch that easily portrays

just how amazing your milestone


It’s one thing to have a

unique achievement, but you

also need to know how to convey

that without industry jargon

to a journalist who can in

turn convey it to their readers,

listeners or viewers.

Would it make an industry

colleague take notice?

Sometimes your news isn’t

something the mass population

would find interesting, but it

could be something industry

colleagues would recognise

as a major milestone. If this is

the case, then you might have

a news story that the editor of

an industry magazine or business

media outlet would find


Test your news with a few

Does the news have a

‘clickable’ angle?

As much as you hear people

complain about online media

channels publishing a lot of

“click bait,” it is the world we

are living in. So, you can complain

about it or play the game.

If your news lends itself to

a sensational, controversial or

alarming angle that can draw a

reader in to read more, media

could be interested. That’s

because if you can give online

news channels a story that

results in clicks, it’s a win-win:

the media gets more eyeballs

on its website and you get a lot

of eyeballs on your story.

My advice on this point,

however, is to create a clickable

headline or first paragraph

that is authentic and honest.

Resist the urge to go over

the top.

Does it appeal to a mass,

national audience?

News that appeals to a very

local or niche market is much

harder to get picked up by

mainstream media channels

these days. That’s because NZ

Herald and Stuff are primarily

looking for stories that have

national appeal.

And there’s the added challenge

that many community

papers have folded in recent

years. So there are fewer

places for an ultra-local story

to land. But if you are one of

the lucky communities that

still have a community paper,

they are always interested in

good news stories that appeal

to local people.

Does your news have a

human angle?

If your news involves a staff

member or customer who’s

done something extraordinary,

media could be interested in

the story. That’s because at

the heart of great news stories,

the most interesting points are

about people involved.

Most of us want to read

about people achieving great

things, struggling and overcoming

or even encountering

the quirky.

So, next time you think you

might have a news story, think

about how you can humanise

the angle.

1050 Te Rapa Road, Hamilton - 07 839 0777 - 0800 647 726 - sales@jwn.co.nz

Matt 027 231 4378, Andrei 022 637 4174, Melody 022 343 1375, Daniel Wright 021 126 9275

16 Huiputea Drive, Otorohanga. 07 873 8066 - merv@jwn.co.nz

22 WAIKATO BUSINESS NEWS January/February 2020

It’s the putting right

that counts

Anyone exposed to local advertising in

Wellington a few years back is probably

familiar with the line “It’s the putting right

that counts”, made famous in the capital by

electronics retailer L V Martin and Son.

An odd position to take,

I first thought, when I

came across it 20 years

ago. Admitting you could be

wrong as a marketing claim

initially seemed like a negative

but, of course, in the context of

their company, it’s was a real

positive. Not selling their own

brands, the family business

was taking responsibility for

the quality of the products it

sold, championing the rights of

their customers.

As a marketing strategy, it

worked on us at the time. Fresh

from London and unfamiliar

with many of the brands, the

reassurance that we’d be okay

if anything went wrong gave

the promise real value.

What’s the line – “to err is

human”? Very true. In a service

industry, managing customers’

expectations and the

impact of getting things wrong

can be a different kettle of fish.

Miss 18 had a less than

favourable experience with a

hair salon recently. Fortunately

for us, she’d always been frugal

around ball season but, for

her last hurrah, she decided on

a bold hair colour.

The colour was badly done

and faded quickly. To their

The potential damage

to your brand by

not bringing your

customers along

with you can be

significant, especially

if there are plenty of

other providers for

your customers to

choose from.

credit, the salon agreed to “put

it right” when we questioned

the quality, but the colour disappeared

again as she washed

hundreds of dollars down the

drain. I messaged my disappointment

(terribly politely!)

via Messenger – not on a

public platform, because my

pet hate in the modern world

is when people rant on social

media without having raised

their issue directly first.

The message wasn’t read

for days, so we booked a

fix-up appointment elsewhere.

(Obvious tip – if you’re going

to bother having a social

media presence, be present.)

When we did get to talk it

through, their response was

neither good nor bad. They

were defensive at first, then

overly technical and, on the

whole, well, just a bit ‘meh’.

The key difference with the

second salon was the clarity

of the explanation, especially

to a young customer. They

understood their audience and

managed expectations well.

So often, we go to specialists

for a service because we’re

not experts ourselves. We

don’t understand the language

and don’t have the technical


The original salon implied,

intentionally or not, that it was

our responsibility to challenge

what wasn’t clearly understood.

But was it equally their

responsibility to make sure

their communication did the


The potential damage to

your brand by not bringing

your customers along with you

can be significant, especially if

there are plenty of other providers

for your customers to

choose from.

In the marketing agency

game, having a client look at

their ad, video or brochure

and say “I didn’t realise it was

going to look like that in the

end” is a bit of a fail. It’s great

if it looks better than they

expected, of course! But even

then, the fact that you weren’t

all on the same page could be a

concern in terms of managing

expectations between client

and agency in the long-term.

How many of you choose

a store or a service provider

based not purely on price but

because of the experience?

If the assistant in the first

store shows good knowledge

and explains the product

well, would you pay that little

bit more to buy it from that

retailer over the second store

where the assistant couldn’t

explain his way out a paper


It probably depends on the

dollar value but, in most cases,

I imagine it would indeed be a

factor. And when you want to



Vicki Jones is director of Dugmore Jones, Hamilton-based brand

management consultancy. Email vicki@dugmorejones.co.nz

buy another similar product,

the first store has put themselves

top of your list.

The days of businesses

being able to have the attitude

of “if you don’t like it,

go somewhere else” must

be fading fast. It feels like a

horribly ’80s concept that a

brand could, when business is

sufficiently buoyant, afford to

relax on customer care.

Now, business value propositions

are overloaded with

promises of “putting the customer

first”. They shouldn’t

be. It should be a given, deeply

inherent not a bullet point and

the brand guide.

The cynic in me says that

some companies feel the

need to remind themselves to

always be customer-focused

out of fear. Fear of the speed

with which negative feedback

can grow from spark to wildfire

that can burn a brand’s

reputation within days.

Yes, brands care more

about what people think now

customers can broadcast their

unhappiness through social

media before they’ve had a

chance to put things right. But

great brands care if one person

is unhappy and tells no one.

Show the world you mean business

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Talk to us today

0800 255 553 | twoa.ac.nz/business

Visit our website to find out more detailed information about each programme. © Te Wānanga o Aotearoa December 2019 | 569

WAIKATO BUSINESS NEWS January/February 2020


Are you managing your

change risk effectively?

The world is changing faster than ever.

The race to increase or retain competitive

advantage is intensifying. Time to market

and the length of competitive advantage

is reducing as new technologies and

wholesale market disruption create threats

and opportunities.

Flexibility and agility

are required to respond

swiftly in order to reduce

the threats and take advantage

of the opportunities. Business

transformation is becoming a

constant state rather than the

major transformation projects

of old. Businesses are focusing

on key areas including new

citizen and customer-focused

products and services, expansion

into new markets, new

technologies and efficiency


These include digital transformation

of business processes

utilising technologies

such as cloud computing,

business analytics, artificial

intelligence and the internet of

things to maximise the value

of data.

Yet, we are still seeing a

high volume of change efforts

failing to meet stakeholder

expectations - in fact up to

70 percent. That is significant

when you factor in that these

change projects typically

impact the wider business, customers

and suppliers. With the

volume and speed of change,

business sponsors often feel

removed from the detail

and need help to feel closer,

increasing their confidence

and the certainty of projects

achieving the desired outcome.

There are three critical

questions that business

sponsors should be guided


1. Is it achievable?

Is the vision, objective and

benefit realistic and clearly



Aaron Steele is a senior manager at PwC Waikato.

Email: aaron.steele@pwc.com

understood? Does it align

to your strategic goals?

Does your organisation

have the culture, capability

and drive to see it through?

2. Is the time right?

Does your organisation

have the capacity to undertake

this change or will

other commitments get in

the way and undermine it?

3. Do you have the necessary


Does your organisation

have the necessary project

management skills and

access to the right resources

at the right time?

Framework for success

Business transformations need

a framework and active management

if they are to succeed

through the three main stages

of creating the business case,

delivering the change, and

realising the benefits and outcomes.

What should you look out


Project failures are often the

result of inexperience leading

to poor project management

and leadership. Warning signs

to act on include:

• A lack of objective criteria

and quality factbased

information to support

your investment in


• A complex, risky project

or programme of strategic


• You are receiving

mixed messages or are

A PwC framework of what

to focus on for project

delivery success consists of:

beginning to question

the quality of the status

reporting you are receiving.

• Concerns about the

organisation’s capacity

and capability to deliver

the change.

• Concerns about an implementation

or systems

vendor capacity and

capability to deliver the


• Insufficient information

and insight into progress

of your transformation


• Projects beginning to run

behind schedule, over

budget, or there are significant

or a high number

of scope changes.

• Project issue resolution is


What good looks like:

1. Projects that are leadership-led,

sponsored by

senior executives who are

actively focused on outcomes.

2. Projects that are business-led,

focusing on the

content and quality of

what’s being delivered

with corporate strategy. To

avoid ending up as system

implementation projects

and shifting attention away

from your original business

objectives transformation,

projects should not be technology-led.

3. Stay focused on delivering

business outcomes. The

project’s goals need to be

clearly understood across

the team and the wider


4. You know your project

structure and your team’s

skills and experience and

most importantly what skills





assurance and


and experience

need supplementing

or sourcing


5. Taking prompt action to

ensure that the project is

resourced appropriately.

6. You have access to the right

information enabling you

to ask the right questions

and make informed, timely

decisions over the lifetime

of the project.

7. You aren’t overly reliant

on a third-party (risk losing

control of your project).

The contractual obligations

of any third-party are

clearly aligned with your

project objectives.

Six project to-dos





Set up for success

You need to make sure upfront

that you have the right project

governance and leadership

in place. This includes

effective sponsorship, strong

stakeholder management and

third party relationships. Clear

objectives, scope and benefits

make a strong compelling

business case.

Right people, in the right

place, making informed


Successful projects rely on

having experienced, skilled

people who know how to

deliver them, along with business

people who have deep

knowledge of the organisational

functions and processes.

Good reporting doesn’t guarantee








The 12 Elements

of Delivery




Agile change


Effective and accurate progress

reporting is critical, but

don’t spend too much time and

effort on reporting and progress

meetings at the expense of

the quality of delivery.

Keep an eye on the bigger


Project leadership needs to

remain objective and focus on

what really matters.

Projects are never easy

Transparency of issues, which


risk and


Active quality






allow you

to tackle them

early and head on.

Projects are inherently

complex and you should

expect to deal with some difficult


Projects don’t exist in a


Regularly connect with the

wider organisation and be prepared

to reflect changes driven

from outside of the project.

The comments in this article

of a general nature and should

not be relied on for specific

cases. Taxpayers should seek

specific advice.

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24 WAIKATO BUSINESS NEWS January/February 2020

Gallagher achieves


Gallagher has achieved

certification under Plastics New

Zealand’s Operation Clean

Sweep programme, which

aims to keep plastics out of

marine environments through

good housekeeping and pellet,

flake, and powder containment

practices. Gallagher’s

manufacturing site in Hamilton

is one of just 59 New Zealand

premises to achieve this


Waitomo takes

low-emission step

Energy companies Waikatobased

Waitomo Group and

Taranaki-based Hiringa Energy

have announced their intentions

to work in partnership to

develop New Zealand’s first

nationwide hydrogen refuelling

stations network. They will work

on the detailed engineering

requirements and consenting

for a network of hydrogen

refuelling sites - some of which

will be on existing Waitomo Fuel


Tompkins Wake


Tompkins Wake has gained

rankings in six practice areas

in the Legal 500 Asia Pacific,

up on two the previous year.

The Hamilton-based firm

now has 16 recommended

lawyers – seven more than

last year. It is the only law firm

in Waikato and Bay of Plenty

to be ranked in The Legal 500

Asia Pacific this year. Tompkins

Wake featured in the rankings

for their work in dispute

resolution, corporate and M&A

(mergers and acquisitions),

intellectual property, real estate

and construction, banking

and finance, and projects and

resource management including

environmental. The Legal 500

is an independent organisation

that analyses the capabilities of

law firms around the world.

Real estate ups

and downs

Hamilton house prices

increased by 63 percent in the

decade since January 2010,

rising from an average asking

price of $408,739 in January

2010 to $664,696 in December

2019, according to data from

realestate.co.nz. In Matamata-

Piako and Waipa the average

asking house price increased

by 47 percent and 45 percent

respectively. During the same

perioed, Waitomo district

bucked the trend, with a 20

percent decrease in average

asking price from $381,098 to


Grad set for US


Hamilton-based product

development manager and

Wintec engineering graduate

Huzaifa Mohsinally is about

to take part in an exclusive

MIT-Harvard Medical School

Healthcare Innovation

Bootcamp in the United States.

It is an accelerated learning

programme which prepares

participants to comprehensively

contribute to healthcare

innovation. Mumbai-born

Mohsinally, 26, works for DEC

International NZ.

Cannasouth appoints new CFO

Hamilton-based medicinal cannabis

company Cannasouth has appointed

Colin Foster as the company’s new

chief financial officer.

Foster will succeed Rob

Braithwaite, who has

been working with

the Cannasouth team since

its inception and played an

important role in preparing the

company for its public listing

in June 2019.

Cannasouth CEO Mark

Lucas says the transition is a

logical progression as Cannasouth

grows from a purely

research-based organisation

into a fully commercial enterprise.

“Rob played an integral

role in the formation of Cannasouth

and helped us navigate

our way through the complex

process of becoming a listed

NZX company.

“Rob has built a solid financial

foundation from which we

can now grow into the next

phase of our business.

“Colin is a chartered

Karl Retief

accountant with strong corporate

and financial management

skills gained over 33 years of

senior financial leadership at

Tatua Dairy Co-operative Ltd

and Anchor Products Ltd.

“His wide general management

experience will add significantly

to the senior leadership

team of Cannasouth.”

In October 2019, Cannasouth

expanded with the acquisition

of a 60 percent strategic

stake in Midwest Pharmaceutics

NZ Limited. Since then,

the Government has released

its new medicinal cannabis

regulations and Cannasouth

Cultivation Ltd has received

resource consent to begin construction

of its medicinal cannabis

cultivation facility in the


In announcing Foster’s

appointment, Lucas said the

company is now well placed to

move to full commercial production

as soon as the appropriate

licences can be obtained

once the Government’s scheme

comes into force on April 1.

Foster was the general manager

finance and administration

for Waikato-based Tatua

Dairy Cooperative, where he

was instrumental in developing

subsidiary businesses in Asia

and the US.

He also held a senior

financial management role

at Anchor Products, which

subsequently became part of

Fonterra. He holds a Bachelor

of Management Studies and

a Diploma in Treasury Management

from the University

of Waikato and is a member

of the Institute of Chartered

Accountants in Australia and

New Zealand.

“I am excited to join Cannasouth

at this early stage of

its corporate development,”

Foster said. “The focus of Cannasouth

will be on delivering

value added, top quality, highend

medicinal cannabis products

and I am looking forward

to playing a part in making that


Colin Foster

TGH appoints GM property

Tainui Group Holdings

has appointed Karl

Retief as general manager


TGH chief executive Chris

Joblin said Retief brings

almost two decades of experience

in managing multi-property


“His appointment is timely

as we look to grow our capability

as a significant commercial

property investor in

Waikato and South Auckland

and deliver long-term returns

for Waikato-Tainui,” Joblin


Windows 7 a security risk


Company-X co-founder

and director

Hundreds of millions of

Windows 7 computers

became vulnerable

to cyber-attacks after Microsoft

ended support for its

popular operating system on

January 14.

The end of support means

Microsoft will no longer provide

security updates for the

11-year-old operating system.

Technology writer Ed Bott

estimated about 19 percent of

more than a billion computers

running Windows were still

using Windows 7 after support

ended. One of the UK’s leading

enterprise IT websites IT

Pro suggested it was almost

double Bott’s estimate at 36

per cent.

“If you continue to use

Windows 7 after support has

ended on January 14, 2020,

your PC will still work, but it

may become more vulnerable

to security risks,” Microsoft

said in a post.

A high percentage of the

Windows 7 machines still

in use will be in small and

medium sized businesses,

many without on-site technology

staff in the loop about the

end of Windows 7 support.

Windows 7 machines can

either be upgraded to Windows

10, providing they meet the

minimum requirements, or be

replaced with new models with

Windows 10 pre-installed.

Users reluctant to

upgrade to Windows

10 are playing into

the hands of cyber

criminals who

unleashed nearly

68 million strains of

Windows malware

(malicious software)

in 2018.

The minimum requirements

for Windows 10 are a 1

gigahertz or faster processor,

1 gigabyte (GB) of RAM for

a 32 bit processor or 2 GB of

RAM for a 64 bit processor, 16

GB of hard drive space for 32

GB processors and 32 GB of

hard drive space for 64 bit processors,

and DirectX9 graphics

card or later with Windows

Display Driver Mode

1.0 driver with a minimum

800x600 display.

Business users also have

the option of opting in to

Microsoft’s Extended Security

Updates for up to three

years. Prices start at US$25

per machine per year and double

each year. The idea behind

this offer is to give large corporations

with hundreds or

thousands of machines time

to finalise their upgrade plans.

But it will only delay the inevitable.

Microsoft would prefer

businesses to upgrade.

Some businesses, with a

Retief has been working on

contract for TGH since July.

His most recent property role

was 17 years with listed company

Kiwi Property where his

role as general manager retail

portfolio involved running

New Zealand’s largest retail

property portfolio, including

developments such as Sylvia

Park in Auckland and Centre

Place in Hamilton.

Retief said he was

attracted to work at TGH by

the opportunity to deliver new

and exciting property projects,

and help the iwi build an

history of light usage, may opt

for Apple iPads or Android

tablets. Some will switch to

Apple Macs, but the majority

are likely to remain on PC,

especially if they rely on legacy

software for their business.

Those who remain on Windows

7 are putting their passwords

and business critical

data at risk.

Users reluctant to upgrade

to Windows 10 are playing

into the hands of cyber criminals

who unleashed nearly 68

million strains of Windows

malware (malicious software)

enduring high-performance


Tainui Group Holdings

manages around $950 million

of assets, including significant

whenua and property holdings

within the Hamilton CBD.

Other major projects underway

include the 480-hectare

Ruakura inland port and logistics

hub, construction of the Te

Arikinui Pullman Auckland

Airport Hotel with joint venture

partner Auckland Airport,

as well as a 40-room extension

to the Novotel Hamilton

Tainui Hotel.

in 2018.

Computer Emergency

Response Team operations

manager Declan Ingram said it

was important computer software

was up to date and fit for

the modern environment.

“Updating systems can

be a fine balance for organisations.

There are cost and

security aspects that need to

be balanced by the business,”

he said.

Read Cert NZ’s top 11

cyber security tips for your

business at https://www.cert.



WAIKATO BUSINESS NEWS January/February 2020


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26 WAIKATO BUSINESS NEWS January/February 2020

Should my business get its own app?

Since Apple launched the AppStore in

2008, smartphones and apps have literally

changed the way we interact with the world.

So, should your business get its own app?

From reading the news

to paying bills, from

connecting with friends

and family to ordering our

takeaways, from watching TV

shows to learning the road

rules – we live our life through


Recently at a food court I

noticed a group of six friends

having lunch together, but not

one of them was talking – they

were all glued to their phones,

stuck in the world of infinite

scroll. (How often are we

guilty of that?)

Since apps have taken over

the world, and are consuming

people’s attention, does it

make sense for your business

to get its own app?

The answer to that question

very much depends on the

nature of your business.

Whole businesses have

been built on apps – social

media companies for example,

plus the likes of Uber Eats,

Lime scooters and more.

Closer to home, the list

of New Zealand’s top downloaded

paid iPhone apps of

2019 featured several NZ-specific


According to Apple, the top

five downloaded paid apps in

New Zealand last year were:

1. New Zealand Driving

Theory Test

2. Coastguard New Zealand

3. The Wonder Weeks

4. Road Code Learners

Test New Zealand

5. Te Reo Māori

So, four of the top five paid

apps were New Zealand-specific.

Whereas in the list of top

free apps for New Zealand, the

highest ranking New Zealand

app was TVNZ at number 20.

The only other New Zealand

apps in the top 30 belonged to

Vodafone NZ, Spark, Air NZ

and ANZ.

Seeing that these New

Zealand household names

only just scraped into the top

30 is a good reality check. If

you’re thinking about getting

an app built for your business,

it is important to realise that a

“build it and they will come”

mindset does not work in the

world of apps.

Secondly, even when you

manage to get users to download

your app, studies by

Quettra found that 77 percent

of apps stop being used within

just three days. After 30 days

that figure jumps to 90 percent!

If that surprises you, just

pause and think about how

many apps you have installed

on your phone, and which

apps you actually use most

weeks. The number of apps

that we regularly use is tiny

compared with the vast number

of apps available.

But apps can still be beneficial

for some businesses.

Firstly, if an app is part of

your core product offering,

then of course you need to

invest in the app.

But for businesses where

an app is completely optional,

here are two key questions that

can help you decide whether

an app will help your business.

How big and engaged is

your customer-base?

The New Zealand companies

that made it onto the top

30 downloaded apps in New

Zealand are big household

names with hundreds of thousands

of customers each and

they already have customer

portals for their customers to

login to. So, it makes sense for

these businesses to have their

own apps.

While your business might

not be as large, if you have a

sizeable customer-base that is

highly engaged, with highly



Josh Moore is the head marketing fanatic at Duoplus, a

Hamilton-based digital marketing agency that helps clients

across NZ grow faster. www.duoplus.nz

regular touch points, it could

make sense to have an app.

For example, do you have a

customer login portal and your

Analytics shows that many

customers are logging in on

their mobiles? This could be a

good indicator of potential for

an app.

In this situation an app’s

purpose would be to serve

your existing customer-base.

What doesn’t work is thinking,

“I want more customers in

my XYZ business so I’ll get

an app. Potential customers

will download it and then use

it to contact me”. This type of

strategy never works. If your

aim is to get found by more

customers, it would be far better

to invest in Google Ads or

Facebook and Instagram ads


What unique usefulness

will the app provide?

Since 77 percent of apps

stop being used within three

days, this second questions

requires that you identify what

your app will provide that is

uniquely useful and will cause

your customers to use it again,

and again, and again.

If your website is mainly

information and marketing

material, then having

that information in an app is

not useful enough to get the

user to open your app again.

They’ll just visit your website

in their mobile browser.

Whereas, do your customers

need to upload images or

forms to you regularly? An

app could give them a much

more user-friendly mobile


Perhaps you have some

specific tests or reporting that

your customers need to do

while out and about - offering

an app could make it much

easier for them.

If you can define a clear

unique useful purpose, that

can’t be easily satisfied on

your website, it could be a

good reason to look at developing

an app.

But if instead you were

wondering if an app will

help you get found by more

customers, the answer is a

very definitive “no”. We find

the best way to get found by

more customers is to use digital

advertising to get your

ads inside of those apps that

people are already glued to.

I recommend ads in Google,

YouTube, Facebook and Instagram

as powerful ways for

getting found.

WAIKATO BUSINESS NEWS January/February 2020


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28 WAIKATO BUSINESS NEWS January/February 2020


Creating strong

foundations for

children and families

in the community

Barnardos Early Learning supports

children, whānau and communities so that

all children can flourish and reach their

potential. Learning starts from the moment

children are born, and the first five years of

development creates a strong foundation

for the rest of their lives.

This February we are

excited to open our

doors to “Te Rapa”, our

second early learning centre

in the Hamilton community,

as well as our new Waikato

home-based educator network.

Te Rapa is a bright and

welcoming space with large

indoor and outdoor play areas,

and is purpose-designed to

stimulate and develop children’s

natural curiosities. Our

centre also has separate areas

for babies and toddlers, to

provide for their developmental


We know that having

high-quality, convenient early

learning options close to

schools makes a huge difference

to parents and whānau.

Te Rapa is a one-minute drive

from Forest Lake School,

Vardon School and St Peter

Chanel School – making

dropoff and pickups for siblings

relaxed and simple. Te

Rapa complements our existing

centre in Hamilton “Te

Totara”, which opened in

2010 in Rototuna, next door

to Te Totara Primary School.

At Barnardos Early Learning

we nurture the uniqueness

of every child, by providing

both centre and home-based

options. Some children thrive

in our early learning centres

and can’t wait to return for

another day of fun and exploration.

Other children feel

more comfortable in smaller

settings, in a place that’s like

their own home. We give

whānau this choice and have

a solution for all children,

including a blended option for


From experience we know that offering a

choice of early learning options is important

to meet a child or family’s needs.


a child to attend sessions at our

centre, as well as having

sessions with a home-based

educator. This is great for

transitioning children from

home-based to centre-based

early learning, or matching

our services to a whānau’s

particular needs.

Home-based and centre-based

early learning

provides a comprehensive

programme of learning experiences,

planned and supported

by qualified teachers. With

our two Hamilton centres and

Waikato home-based network,

Barnardos can cater to the different

needs of all Hamilton

families and whānau.

Whether centre or home

based, we place emphasis on

creating a sense of wonder,

connectedness, and responsibly

to the natural environment

for every child. Children

from all our centres and

home-based early learning

networks throughout Aotearoa

participate in many visits and

activities, including nature

reserves, animal parks, science

exhibitions, neighbourhood

clean-ups, and visiting

and local parks. This is what

you can expect from our new

services in Hamilton too. We

want children to explore and

develop a growing interest

and responsibility for their

environment and learn about

their role as kaitiaki of the

world around them.

No child is an island. Children

exist within the context

of the family, whānau

and community. We value

the principle of whanau

-ngatanga – a sense of family

connection and relationships

built through shared experiences

and working together,

which provide children with

a sense of belonging. Te Tiriti

o Waitangi is intrinsic to the

way we work at Barnardos,

and creating opportunities for

cultural connections is part

of daily learning. Throughout

Aotearoa, we demonstrate

our community development

approach in action, acknowledging

the importance of

bringing everyone together.

Whānau evening and weekend

celebrations with arts and

crafts, storytelling and language

learning from different

nationalities are a great way

for our diverse communities

to share and celebrate their

own cultures, and for others

to learn and embrace cultures

different to their own.

Our general manager Barnardos

early learning Jo Lambert

explains that “for 40 years

Barnardos has been offering

home-based early learning,

and so opening a home-based

network in Hamilton to complement

our new centre in Te

Rapa was a natural choice.

From experience we know

that offering a choice of early

learning options is important

to meet a child or family’s

needs. We are now welcoming

teacher and educator applications

from individuals who are

interested in a career in early


Barnardos Early Learning

is part of Barnardos New

Zealand, which is Aotearoa’s

charitable NGO for children

and whānau. For 60 years,

we’ve been part of communities

around Aotearoa, helping

children and young people to

shine bright in childhood and

beyond. Today our unique

combination of social services,

early learning services,

and advocacy for the child

sets us apart.

Our early learning services

contribute to Barnardos New

Zealand’s broader vision for

each and every child – ‘an

Aotearoa New Zealand where

every child shines bright’.

Our shareholders are the

children of Aotearoa, and

through Barnardos Early

Learning, we are here to create

a social profit for them. That

social profit manifests itself in

resilient communities, families

and whānau, and tamariki

who benefit from learning and

social development from an

early age. It also means we

can reinvest in our staff, services,

facilities and innovative

learning programmes.

We’re making a positive,

long-lasting difference to children's

lives every day.


Proud to be associated with Cornerstone

Developments with the new build for Barnardos



Baiinardos, Baiinardos, Te Rapa!

Te Rapa!

It’s been our privilege It’s been to our partner privilege with to Barnardos partner with Early Barnardos Learning Early to design Learning and to design and

deliver their contemporary deliver It’s been their our contemporary privilege philosophy-first to partner philosophy-first early with learning Barnardos early environments.

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deliver their contemporary philosophy-first early learning environments.

Barnardos Te Rapa Barnardos has been Te Rapa designed has been with designed free movement with free and movement respect for and the respect for the

child as key philosophies. Barnardos child as key Te philosophies. Deliberately Rapa has been choosing Deliberately designed warm with choosing natural free movement warm colours natural allows and colours the respect allows for the the

space to feel calming child space as to and key feel philosophies. nurturing. calming and There Deliberately nurturing. is enough There choosing flexibility is enough warm for the flexibility natural staff colours for the allows staff the

to provide subtle space to provide environment to feel subtle calming changes environment and as nurturing. well. changes There as well. is enough flexibility for the staff

to provide subtle environment changes as well.

Congratulations Congratulations Barnardos your Barnardos latest on bespoke your latest early bespoke childhood early centre childhood – centre –

we look forward Congratulations we to look seeing forward the positive Barnardos to seeing impact the on positive your this latest has impact on bespoke the this Te Rapa has early on community.

childhood the Te Rapa centre community. –

we look forward to seeing the positive impact this has on the Te Rapa community.

Play ‘n’ Learn exists Play ‘n’ to Learn support exists the to early support education the early operators education to create operators to create

COMMUNITIES Play COMMUNITIES OF ‘n’ LEARNING; Learn exists OF where LEARNING; to support families, where the teachers, early families, education children teachers, operators and management

children to create and management

are brought together COMMUNITIES are brought in caring together OF for LEARNING; and in caring educating for where and citizens families, educating of the teachers, citizens future. children of the future. and management

are brought together in caring for and educating citizens of the future.

Proud to associated with this new

build for Barnardos

• Driveway

and carpark


• Cartage

• Repairs

• Siteworks

• Drainage

• Bulk excavation,

demolition and


• Tarsealing

• All kerbing










+ =



playnlearn.co.nz playnlearn.co.nz | 0508 111 444 | 0508 111 444

playnlearn.co.nz | 0508 111 444

30 WAIKATO BUSINESS NEWS January/February 2020


Pre-schoolers enjoy


Independence is one of the most crucial

human desires. Children will frequently try

to wrangle an item off a parent to do it for

themselves. They want to put their own

shoes on, to use the toilet themselves, to

help to prepare food, and to then eat for

themselves using small forks and spoons.

They do want to grow up.

In Montessori, we call

the activities mentioned

above, examples of “Prac-

tical Life”. This category of

our classroom includes activities

that allow a child to

contribute to the family, the

classroom, and also to have

independence and control

over their own body.

While many families see

the value of the Montessori

education in our 3-6 year old

pre-school classroom with

children who enjoy reading,

writing and mathematics, it

is surprising to see how many

toddlers simply haven’t been

given the opportunity to do

basic practical life activities

at home for themselves. It is

common sense (and in fact

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science) that children simply

need to master independence

and control over their own

body (for example, feeding

themselves using a spoon)

before other curriculum offerings

(for instance, holding a

pencil correctly and writing).

Many children don’t know

how to sit at a table at lunch

time. It’s such a simple thing.

Perhaps they don’t eat at a

table at home, or they sit on

someone’s knee. Perhaps

Nana chases the child around

the house trying to shovel

food in when the child isn’t

looking. Or the easy option

of providing milk is taken – a

whole food to sustain a baby

calf, which then fills the child

up, so they don’t eat, they

don’t taste different foods

(perpetuating picky eating),

they don’t develop their jaw

muscles (impacts on speech),

they can’t use a spoon, and in

some cases the toddler won’t

let their bottle go. When in

fact, toddlers are capable of

drinking from a plastic sippy

cup by the time they are one,

and from a glass by around the

age of two. IF we let them.

Montessori discovered that

all children have a desire for

independence. Toddlers in

particular have strong ideas

for ‘how’ something should

be done. They will also get

agitated if it isn’t done as they

feel it should be, or if it is done

for them that they feel they

could do for themselves. And

without the ability to speak,

this can be a particularly frustrating

time for everyone!

Tantrums are often a symptom

of children wanting to do

things for themselves, but not

being given enough time to

achieve it for themselves, particularly

when they are being

rushed or not given enough

notice or time that it is time

for XYZ. It is certainly hard

for busy parents to slow down

to the brain processing speed

of a toddler when they need to

leave the house NOW! And all

we parents are trying to do is

just get by…

Dr Maria Montessori spent

a lot of time observing children

to figure out strategies to

best respect children as they

go through the challenge of

gaining independence and

doing meaningful work that

they can be proud of. It is her

scientific approach to child

development that is integral

to a Montessori preschool and

how we teach children.

Fountain City Montessori

now has two centres in Hamilton

for 0-6 year olds – the first

in the CBD in Claudelands,

and their newest centre which

is now open near the hospital

on Tawa St. You would truly

be amazed at the types of

activities that our toddlers can

You would truly be

amazed at the types

of activities that our

toddlers can proudly

do for themselves.

proudly do for themselves.

With extended hours for

busy working families, visit

us now in person, or on check

us out online - www.fcm.nz –

we’d love to meet you!

Rowena Harper

Managing Director,

Fountain City Montessori

Our NEW Tawa Street

Montessori daycare is


We are the second Fountain City Montessori site - a family orientated, nurturing,

calm and respectful environment for 0-6 year olds near the hospital. We have longer

opening hours from 6.30am to 6pm, perfect for working families. Book an appointment

now to see how a Montessori classroom operates. We look forward to meeting you!

Open 6.30am - 6pm 07 843 0441 www.fcm.nz

103 Tawa Street, (Off Kahikatea Drive), Melville, Hamilton







More details including full maps for each route,

timetables and exact locations of all the bus stops

are on www.busit.co.nz. And while you’re there,

check out the Journey Planner, and information on

the free Transit realtime app.

Free realtime bus app.

Download Transit.


Stand on the footpath near the

front of the designated bus stop.

Many bus stops are used by more

than one route, so as the bus

approaches, check the route number and

destination displayed on the front of the bus.

Raise your arm as a signal to the driver that you

want the bus to stop.








If you’re going to use the bus regularly, pick yourself up

a BUSIT card and get a discount on your fares every time.

Child fares reduce from $2.20 to $1.70 and it’s easy to get



Purchase your card from the driver or at the Transport

Centre. There’s a one-off $5 cost to pay for the card and

then you can top it up with any amount of $10 or more.

When you buy your card, keep your original receipt – this

has a reference number on it which helps us transfer your

credit onto a new card if you lose yours.

You just have to present your card when you get on the bus

and the driver will give you a ticket as usual. You’ll see a

figure on your ticket that shows you how much credit you’ve

got left on your card. When it gets low, just pay the driver in

cash to top it up, or by cash or Eftpos

at the Transport Centre.



Child fares apply to

children aged 5-14 and

year 9-13 students in

school uniform or with

approved school ID.




Berkley Normal Middle School

Hillcrest to Cambridge Road

Crawshaw School

Frankton to Lloyd Drive

Fairfield Intermediate

11 Fairfield, Rototuna Circular to Clarkin Road, or

Orbiter or 4N Flagstaff North to Peachgrove Road

Hamilton North School

Fitzroy or

Hammond or Fow St

Hamilton West School

Fitzroy or

Hammond or Fow St

Maeroa Intermediate School

Te Rapa to Maeroa Road

Marian Catholic School

Orbiter to Palmerston St, walk to

Orbiter to Palmerston St, walk to

Orbiter or 4N Flagstaff North to Clyde Street.

Silverdale, Hillcrest, or Hamilton East/Uni to Grey

St, then walk to Clyde St

Melville Intermediate School

C Comet to Ohaupo Road, walk down Mount View Road

Peachgrove Intermediate School


Peachgrove Road

Rhode Street School

Dinsdale or

Orbiter or 4N Flagstaff North to

Orbiter to Killarney Road.

Bremworth to Duke Street and walk to Rhode Street

Southcity Christian School

C Comet to Deanwell Avenue, then walk to Collins Road

Southwell School

Orbiter or 4N Flagstaff North to Peachgrove Road

St Columba’s Catholic School

Frankton to Rifle Range Road

St Joseph’s Catholic School

RC Rototuna Circular to Clarkin Road or

Flagstaff or Rototuna to Heaphy Terrace.

Flagstaff to Heaphy Terrace

St Peter Chanel Catholic School

Northern Connector to Te Rapa Straight or

Te Rapa to Garnett Ave

St Pius X School

Fitzroy to Pine Avenue

Te Rapa School

Orbiter or Pukete to Moreland Avenue

Waikato Waldorf School

Rototuna Circular to Barrington Drive

Whitiora School

CBD Shuttle to Anglesea Street


Fairfield College

Flagstaff, 11 Fairfield, Rototuna or

Rototuna Circular to Bankwood Rd.

Fraser High School

Nawton to Waimarie Street or Orbiter to Ellicott Road

Hamilton Boys’ High School

4N Flagstaff North, University or Orbiter to Peachgrove Rd

Hamilton Christian School

Rototuna Circular, Flagstaff, 4N Flagstaff North,

Rototuna to Borman Road

Hamilton Girls’ High School

Any bus that terminates at the Transport Centre, then a

short walk to Ward Street

Hamilton Junior High School

Te Rapa to Bryant Road, then walk to Heath Street

Hamilton North School

Pukete to Sandwich Road, then walk to Warwick Avenue

Hillcrest High School

Silverdale to Masters Avenue

Melville High School

C Comet to Ohaupo Road, then walk to Collins Road

Nga Taiatea Wharekura

Frankton to Rotokauri Road

Rototuna High Schools

Flagstaff, Rototuna, Rototuna Circular to

Kimbrae Drive or 4N Flagstaff North to Borman Rd

Sacred Heart Girls’ College

Orbiter or 4N Flagstaff North to Clyde Street.

Silverdale, Hillcrest or Hamilton East/Uni

to Grey St, then walk to Clyde St

St John’s College

Silverdale or Hamilton East Uni to Hillcrest Road

St Paul’s Collegiate School

Orbiter, 4N Flagstaff North to Hukanui Road.

Flagstaff, Rototuna to Bankwood Road

Tai Wananga

4N Flagstaff North, Orbiter to Peachgrove Road

Te Kōpuku High

Orbiter or Nawton to Foreman Road

Waikato Diocesan School for Girls

Rototuna Circular to Clarkin Road or Chartwell to

River Road, Flagstaff, Rototuna to Bankwood Road

If you have any questions about bus routes, or timetables and fares, our team at the

Transport Centre are here to help. Look for the BUSIT counter inside the Transport Centre

– we’re open from 8am until 4.30pm, Monday to Friday.


32 WAIKATO BUSINESS NEWS January/February 2020


At Kip McGrath Hamilton West &

East we have been successfully

providing Maths and English tuition

to primary and secondary children

through 80 minute sessions which

include one-on-one attention with a

teacher, and a combination of written

and computer-based activities in a

small group learning environment.

Success in learning helps to boost a

child's self esteem and encourages

a positive attitude towards learning.

The Centres have a great reputation in

Kip McGrath Hamilton West & East

Hamilton for providing excellent up to

date and relevant tuition in Maths and

English; reading, writing and spelling,

as well as science. They have caring,

knowledgeable teachers who inspire

students to achieve high goals as well

as supporting low ability students

to make pleasing progress. Dyslexic

students are well catered for.

Book a FREE assessment today and

find out how we can help your child

build a brighter future!

Hamilton East:

29 Hukanui Road Farfield, Hamilton 3214 I Phone 07-853 5013

Hamilton West:

89 Rimu Street, Whitiora, Hamilton 3200 I Phone 07-848 2262


Encouraging creativity in the Arts

Music, Art, Drama & Dance Classes

Taster Sessions available

Bookings essential


29 Gilchrist Street, Avalon, 3288

07 444 5047



Would you like your child to be

more resilient, confident and calm?



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child in the CHOICE


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• Gratitude

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Parents receive an informative book so they can continue to

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Book now

for term 1:

Email: jenny@jennybell.co.nz

Phone: 027 245 2749



Contact Valerie 07 855 1524 | lissettevalerie@gmail.com



WAIKATO BUSINESS NEWS January/February 2020


High-quality care

and education

Curious Cubs Early Learning Centres provide a stimulating

educational environment with qualified early childhood educators.

Curious Cubs is committed to providing high-quality care and

education in a learning environment that stimulates and provokes

children to investigate, nurturing their natural curiosity.

Two locally owned centres,

Hillcrest and Hamilton LOCATION Central



Norton Road

Seddon Road

Norton Road

Seddon Road


Locally owned and operated

OPENING Licensed for 80 children OPENI

EARLY in three rooms


High-quality ratios with qualifi ed teachers

Nutritious meals provided

Register your interest online




Both our Hillcrest and

City Centre feature natural

and stimulating

environments for children to

explore, learn and grow in. The

Both Centre’s at curiouscubs.co.nz


interior play spaces are filled



with natural wooden furniture,


Stimulating environments inside and out that

email jenni@curiouscubs.co.nz

lots of light and all the walls

encourage children’s or phone curiosity 07 839 4130

and hunger to learn.

are covered in Autex to reduce

noise and make the play spaces

Qualified enthusiastic teachers with good teacher to child ratios.


more comfortable for every-

Locally Nutritious owned meals and provided.

one to be in. We transplanted


a mature pohutukawa tree into



Centre Place

our playground at the City and

Licensed for Locally 80 owned New Save children and operated

in three rooms

Seddon Park

Register your Locally interest owned and online operated

Asian Fresh

at Hillcrest we already have a together. This means siblings

Licensed for 80 children in three rooms

at www.curiouscubs.co.nz Licensed Supermarket for 80 children or in The phone three rooms



wonderful tree that the children can learn and grow together. ment is aesthetically pleasing High-quality High-quality ratios High-quality with with qualifi ratios ed with teachers

qualifi ed teachers teachers

love to climb.

Curious Cubs is committed and inspires children’s learning

visit our Hillcrest centre 07 856 4424

Nutritious meals Nutritious provided

meals provided

Both centres have age appropriate

separate indoor areas; care and education in a learn-

reciprocal relationships with

Register your interest Register online

your interest online

to providing high quality child investigations. Responsive and

109 Cambridge meals Road, Kmart


however, the outdoor space ing environment that stimulates

and encourages children are valued.

children, parents and whānau

Curious Founders

Cubs City Early Learning City at curiouscubs.co.nz

Centre: 150 at 07 curiouscubs.co.nz

Tristram 839 4130


Street, Hamilton Central, Hamilton



provides many opportunities


Located up the driveway behind facebook.com/curiouscubscity

150 email Tristram jenni@curiouscubs.co.nz

Street, New Hamilton Save Asian Central

Fresh Supermarket.

Register your email jenni@curiouscubs.co.nz

throughout the day for children to investigate, nurturing their

interest online

or phone 07 839 or 4130

phone 07 839 4130

of all ages to play and interact natural curiosity. This environ-

- Supplied copy

at curiouscubs.co.nz






email jenni@curiouscubs.co.nz



Centre Place


Centre Place

New Save


New Save

Learn to Dance with:

or phone 07 839


Seddon Park

Seddon ParkAsian Fresh


Asian Fresh



The Warehouse

The Warehouse





Curious Cubs City Early Learning Centre: 150 Tristram Street, Hamilton Central, Hamilton


Curious Cubs City Early Learning Centre: 150 Tristram Street, Hamilton Central, Hamilton

Located up the Located driveway up behind the driveway New Save behind Asian New Fresh Save Supermarket.

Asian Fresh Supermarket.

American Jazz, American Tap, Classical Ballet, Hip Hop,


Contemporary. Plus Musical Theatre and acting classes.

Centre Place


New Save

Ages: 3 years to adult.

Seddon Park

Asian Fresh


The Warehouse

Learn in a caring, positive, joyful, inclusive and successful studio

culture. You are welcome to visit our upmarket facility and see



the culture in action. We have highly trained teachers, superb


exam results, the biggest range of top-quality syllabi, and fabulous

end-of-year Shows. Teaching standards are extremely high, and

exams are moderated by external experts. It’s a great place Curious to be.

Cubs City Early Learning Centre: 150 Tristram Street, Hamilton Central,

Saturday classes are also available. Class sizes are limited. Fees are

Located up the driveway behind New Save Asian Fresh Supermarket.

paid by the term.

We have the best facilities in the region - a new, custom-designed,

4-studio complex, with sprung floors, commercial air conditioning,

ventilation system, wall-length safety mirrors, double ballet barres,

with the latest health and safety features, viewing areas, and free

parking. We’ve been in Hamilton for nearly 30 years.



Enrolments are now open for Term 1, 2020. Spaces may be limited.

Please pre-register by email. Term 1 begins on Monday 3 February.

There is a full week of FREE classes prior to that, for students who


have completed their enrolment – enquire now.

Norton Road

Tristram Street

London Street

Bryce Street

Triple the


Seddon Road

Norton Road

Seddon Road

Tristram Street

Tristram Street

London Street

Tristram Street

London Street

Bryce Street

Barton Street

London Street

Anglesea Street

Bryce Street

Barton Street

Anglesea Street

Ward Street

Bryce Street

Barton Street

Ward Street

Anglesea Street

Barton Street

Victoria Street

Ward Street

Anglesea Street

Victoria Street

Victoria Street

Ward Street



Email: jazzunlimited@xtra.co.nz | Phone: 838 0096

The timetable is on www.jazzunlimited.co.nz from 25 December.


Partner dance classes - Ballroom, Latin, Salsa, Argentine Tango,

Modern Jive. Teens and adults. We are also wedding dance specialists.

Email: planetdance@xtra.co.nz | Phone: 838-0096



Mark Ewing, Catherine Carleton & Andrew Quick

07 839 5870 / 17 Pembroke St / hamiltonorthodontics.co.nz

He says this includes a

The “pillars” of internationalisation,


Continued on page 4

34 WAIKATO BUSINESS NEWS January/February 2020


Deidre Morris

Ph: (07) 838 1333

Mob: 027 228 8442

Email: deidre@dpmedia.co.nz


Richard Walker

Ph: (07) 838 1333

Mob: 027 814 2914

Email: richard@dpmedia.co.nz


Kelly Gillespie

Ph: (07) 838 1333

Email: kelly@dpmedia.co.nz

Graphic designer

Olivia McGovern

Ph: (07) 838 1333

Email: olivia@dpmedia.co.nz


Please contact:



Joanne Poole

Ph: (07) 838 1333

Mob: (021) 507 991

Email: joanne@dpmedia.co.nz

Carolyn Jonson

Ph: (07) 838 1333

Mob: (027) 821 5777

Email: carolyn@dpmedia.co.nz



News releases/Photos/Letters:







25 Ward Street, Hamilton

PO Box 1425, Hamilton, 3240.

Ph: (07) 838 1333 | Fax: (07) 838 2807


It’s a new dawn, it’s a new day

As we start a new year and a new decade,

I found myself reflecting on the last 12

months and thinking about what motivates

me to get out of bed in the morning.

Naturally, my family

was the first thing that

came to mind. Surf ski

paddling has been a passion of

mine for more than 40 years

and I enjoy the tranquility of

my evening training sessions

on the Waikato River.

More recently, I was honoured

to be invited to join

the Haeata Waka Ama team,

which recently medalled in the

2020 National Sprint Championships

at Lake Karapiro.

But when I’m not paddling

my own waka, I am motivated

and inspired each day

by the opportunity my team

and I have to help the Waikato

region thrive.

Improving the wellbeing

and prosperity of Waikato

communities is at the heart of

what we do.

It’s a big job. But our

responsibilities essentially boil

down to delivering on three

key priorities for our region –

building infrastructure, growing

capability and attracting


We didn’t just pluck these

priorities out of thin air.

Instead, they represent what

more than 250 of the region’s

business, iwi and community

leaders believe is essential for

Waikato to thrive.

These three themes capture

the essence of the Waikato

2018-2022 Regional Economic

Growth Programme, which we

launched in November 2018.

Since then, Te Waka has been

working hard to ensure all the

talking and planning translates

into action and gets results. So

we’re sharpening our aim.

Let’s talk infrastructure.

We need a strong platform

of infrastructure to support

our region’s growth. That

means making sure Waikato

is well-connected to the rest of

the country and the world by

road, air, rail and sea.

Te Waka is playing a leadership

role, talking with key

Government officials, promoting

Waikato’s infrastructure

needs, and providing a voice

for the region on the project

team for major projects,

such as the Hamilton-Waikato

Metro Spatial Plan.

Securing land for business

and housing development is

also a priority. Te Waka is connecting

businesses with the

right people at local councils

to help break down any barriers

to business development

and growth in our region.

We’re also tackling the

issue of housing availability

and affordability.

The Waikato Region Housing

Initiative – 2018 Housing

Stocktake showed that the

Waikato needs 51,000 more

houses in the next 25 years.

We already have a shortfall

of 7500, with 4500 of those in

Hamilton alone.

Te Waka is part of the working

group driving the Regional

Housing Initiative, which is

charged with finding solutions

to address the issue.

Housing solutions, like that

proposed at Te Awa Lakes,

will play a significant role

in helping Hamilton address

its housing needs, in terms

of both supply and affordability.

Te Waka helps ensure

these solutions are sustainable



Chief executive, Te Waka: Waikato’s economic development agency

and contribute to improving

the well-being of our


A thriving economy also

relies on strong and consistent

energy, fibre and telecommunications

networks. This is where

the Digital 2025 Waikato Strategy

comes into play because

it’s all about creating a digitally

well-connected region.

Te Waka funds Waikato’s tech

sector lead, CultivateIT, to

deliver on this strategy.

To this end, we’re talking

with councils and key players

in our local electricity and

telecommunications industries

to make sure we have the infrastructure

and capacity to support

our region’s growth.

The nature of Te Waka’s

business means we do a lot of

talking, relationship building

and planning. Our job is to

lead, connect and enable. Rest

assured, we are taking action

and we are getting results. I

am committed to keeping you

up-to-date on our progress.


AgriBusiness News

Book your

spot in the




a focus for



Delegations from nearly 20 countries are

coming to June’s National Agricultural

Fieldays as the Southern Hemisphere’s

largest agricultural event underlines its

reputation as an essential tool in the

country’s trade relationships.



he 49th Fieldays at

Mystery Creek is gearing

up to be another

massive event following on

from last year when despite

very tough economic conditions

for dairying, Fieldays

attracted its second highest

attendance ever.

Many of the 1100 exhibitors

have begun the often significant

job of erecting sites and

New Zealand National Fieldays

Society chief executive Peter

Nation says staff have inducted

more than 7000 tradespeople

to work on the 114 hectare

property. Meanwhile volunteer

numbers have been expanded

this year to nearly 300 for the

June 14 event.

Fieldays’ theme this year

is “Leading Change” and one

AgriBusiness News


M A Y 2 0 1 7 W W W . W B N . C O . N Z F A C E B O O K . C O M / W A I K AT O B U S I N E S S N E W S

vital element of that is leveraging

off Fieldays’ international

United Kingdom delegation

which has extra significance

in the post-Brexit era, while

the many other delegations

include teams from Mexican

and Vietnam.

“Meanwhile China is bringing

out two or three large trade

missions and the Koreans are

putting two entries into the

Innovation Centre.”

“Trade missions are looking

at either distribution in or distribution

out so the platform of

Fieldays enables willing buyers

and sellers to come together

and form trade relationships.

That is why we have the

International Business Centre.”

The theme “Leading

Change” relates to Fieldays’

two underling goals which are

growing agriculture through

innovation, internationalisation

and education and bringing

town and country closer


representation, says Peter.

“We have nearly 20 countries

coming to exhibit or


and education are represented

at the event through the

Call the team

on 07 838 1333 or email


Peter Nation.

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McCaw Lewis Director, Daniel Shore & Operations Manager, Chris Wano

Foster’s extensive redevelopment of 586

Victoria Foster’s Street extensive resulted redevelopment in a new home of 586 for law

firm Victoria McCaw Street Lewis. resulted in a new home for law

firm McCaw Lewis.

Their objectives were to find an open plan

office Their objectives space where were they to could find an live open their plan ‘one

team’ office philosophy space where but they also could ‘wow’ live their their client ‘one

whānau team’ philosophy and deliver but a also workspace ‘wow’ their staff client were

proud whānau of. and The deliver result is a a workspace big open space staff were

office proud on of. the The fifth result floor is a of big the open building space at 586

Victoria office on Street, the fifth with floor the of sixth the building floor devoted at 586

Victoria a reception Street, area, with client the sixth rooms floor and devoted a staff

room to a reception with enviable area, panoramic client rooms views and a over staff

Hamilton room with City. enviable The industrial panoramic chic views finish over is


Hamilton City. The industrial chic finish is


As a modern law firm with a 100-year

history, As a modern it’s also law very firm fitting with that a 100-year McCaw

Lewis’s history, brand-new it’s also very office fitting space that McCaw was part of a

project Lewis’s designed brand-new to create office space a new was identity part for of a

an project older designed part of town.

create a new identity for

an older part of town.

Director Daniel Shore says it took 2-3 years

and Director talks Daniel with multiple Shore says developers it took 2-3 before years

they and talks settled with on multiple the space developers at 586 Victoria before

Street. they settled “The opportunity on the space to at rejuvenate 586 Victoria and

invest Street. in “The the opportunity CBD was a good to rejuvenate fit for us and from

both invest a in community the CBD was and a business good fit perspective.

for us from

both a community and business perspective.

“We liked Fosters’ vision for this space, plus

they “We had liked the Fosters’ resource vision to get for this it done space, within plus a

fairly they had tight the timeframe.” resource to get it done within a

fairly tight timeframe.”

The contract was signed in September 2018

with The contract McCaw Lewis was signed scheduled in September to move in 2018

come with McCaw January Lewis 2019. scheduled to move in

come January 2019.

“We put a fair amount of faith in both Fosters

and “We[architects] put a fair amount Chow:Hill” of faith continues both Daniel. Fosters

and Chow:Hill” continues Daniel.

“I remember visiting the ‘new’ office space

in “I remember December visiting last year the and ‘new’ it had office been space

completely in December gutted. last year Somehow and it had Fosters been came

through completely and gutted. we were Somehow in by the Fosters end of came

January. through and we were in by the end of


“Fosters’ ability to work under pressure and

engage “Fosters’ with ability sub-contractors to work under to pressure get the and

project engage over with the sub-contractors line was pretty to impressive. get the

project over the line was pretty impressive.

“I would work with Fosters again. They’re a

quality “I would organisation work with Fosters of dependable, again. They’re credible a

and quality good organisation people.” of dependable, credible

and good people.”

FOSTERS.CO.NZ . 07 849 3849

FOSTERS.CO.NZ . 07 849 3849

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