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Co-op News - February 2020

Co-operative Retail: ethical challenges in the modern world

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Some of Eur<strong>op</strong>e’s largest retailers are funding tech<br />

projects to address the needs of customers. From<br />

joint ventures to discover and devel<strong>op</strong> start-ups,<br />

to digital business <strong>op</strong>portunities, here are some<br />

examples from retailers in Sweden and Italy.<br />

COOP SWEDEN<br />

Retail innovation in Sweden does not begin and<br />

end with do-it-yourself furniture. As technology<br />

transforms the retail landscape, a Swedish co-<strong>op</strong><br />

retailer is looking for new ways to make the most of<br />

the nation’s tech powerhouse status.<br />

Dating back to 1918, <strong>Co</strong><strong>op</strong> Sweden is today at the<br />

forefront of food retail innovation. In recent years,<br />

it has embarked on a digitisation mission with the<br />

aim of using tech to benefit its 3.5 million members.<br />

New initiatives include using software to create<br />

better store offerings, based on local sh<strong>op</strong>per<br />

requirements, in order to reduce waste.<br />

In September <strong>Co</strong><strong>op</strong> Sweden launched a new<br />

digital unit to devel<strong>op</strong> the business <strong>op</strong>portunities<br />

through digitisation. It is also launching an<br />

innovation team.<br />

Jessica Wolf, senior strategic business devel<strong>op</strong>er,<br />

says the retailer is driven by the vision to be “the<br />

force for good in the food sector”. This includes<br />

ensuring data and tech are <strong>op</strong>timised for pe<strong>op</strong>le<br />

and the planet.<br />

<strong>Co</strong><strong>op</strong> Sweden realised early on that embarking<br />

on a digitisation journey required working in<br />

partnership with others, she adds. “We knew we<br />

could not innovate enough for consumers and<br />

our planet on our own. We needed to find a way of<br />

working together with others.<br />

“As the proverb says, if you want to go fast,<br />

go alone. If you want to go far, go together. We<br />

really need to go far in order to reshape the food<br />

system in the extent we need to, in order to tackle<br />

the significant challenges we are all up against<br />

and contribute enough to save our planet. Hence<br />

we need to go together, we need to co-<strong>op</strong>erate.<br />

That’s why we initiated the work to embrace more<br />

co-creation and <strong>op</strong>en innovation.”<br />

As part of this approach, <strong>Co</strong><strong>op</strong> Sweden launched<br />

a tech innovation incubator, Bloomer, which targets<br />

food tech entrepreneurs who have devel<strong>op</strong>ed a<br />

solution and want to test it on the market. <strong>Co</strong><strong>op</strong><br />

Sweden provides them with the capital, mentorship<br />

and platform to implement their innovation. They<br />

will also be able to access anonymous data from<br />

<strong>Co</strong><strong>op</strong> Sweden members and customers.<br />

The main partners on this project are Norrsken,<br />

a foundation which supports and invests in<br />

businesses that have a positive impact on society,<br />

and Sweden Foodtech, a consultancy firm working<br />

with foodtech start-ups.<br />

“We do have a lot to offer in terms of our rich<br />

knowledge and data, our 817 stores and online<br />

channels – assets which could be very valuable<br />

for start-ups and other large companies and for<br />

innovating together with them,” says Ms Wolf. “I<br />

am proud that we do not only have assets which<br />

could help – we are helping others as well. That is<br />

what the innovation platform we have initiated is<br />

all about, and the Bloomer will be the first initiative<br />

aimed to prove this”.<br />

<strong>Co</strong><strong>op</strong> Sweden’s innovation team will not be<br />

driving the platform but will act as an enabler<br />

connecting the different players involved.<br />

The retailer has allocated SEK 10m (£808,153) for<br />

the programme, which will select eight start-ups in<br />

its first year. Bloomer is not the first project of this<br />

kind in Sweden. In 2018 Ikea launched the start-up<br />

programme IKEA Bootcamp, a similar drive to find<br />

20 growth stage start-ups and work with them.<br />

“IKEA is another inspiring actor embracing <strong>op</strong>en<br />

innovation for sustainability,” says Ms Wolf. The<br />

BY ANCA VOINEA<br />

"IF YOU WANT TO GO FAST, GO ALONE.<br />

IF YOU WANT TO GO FAR, GO TOGETHER.<br />

WE REALLY NEED TO GO FAR IN ORDER<br />

TO RESHAPE THE FOOD SYSTEM"<br />

42 | FEBRUARY <strong>2020</strong>

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