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First Healthcare Compliance CONNECT February 2020

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<strong>CONNECT</strong><br />

An Exclusive Monthly Publication for Clients<br />

March <strong>2020</strong><br />

Whistleblower Actions<br />

and <strong>Healthcare</strong><br />

The Role of Boards in<br />

<strong>Healthcare</strong> <strong>Compliance</strong><br />

Q&A: Learning from<br />

Health Care Scams in<br />

2019 & How to Avoid<br />

Being a Target in <strong>2020</strong><br />

1st Talk <strong>Compliance</strong>:<br />

Understanding the<br />

<strong>Healthcare</strong> Quality<br />

Measurement Data<br />

Landscape: “Data is<br />

the New Oil”<br />

New Training Modules<br />

Client FAQ Corner


Got a Minute? Please Rate Us!<br />

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We appreciate your support and look forward<br />

to hearing from you!<br />

In This Issue:<br />

Client FAQ Corner<br />

Whistleblower Actions and <strong>Healthcare</strong><br />

Q&A: Learning from Health Care Scams in 2019 & How to Avoid Being a Target in <strong>2020</strong><br />

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<strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>, LLC © <strong>2020</strong>


<strong>Compliance</strong> Super Ninja <br />

Betty M Perryman, Administrator<br />

Southern Avenue Family Practice<br />

How would you describe your experience with <strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>?<br />

Since working with <strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong> I feel assured that our office is compliant and I can<br />

spend my time meeting other office needs. It is easy to keep up since we are reminded often of<br />

areas of concern. It has certainly helped me to feel confident in my compliance program.<br />

What do you enjoy most about working with Southern Avenue Family Practice?<br />

I have worked with my doctor for many years and I really enjoy the interaction with the patients.<br />

We have a concierge practice and we are able to spend more time with the patients when they<br />

come in. Our staff has been together for a long time and we work well as a team and it is a<br />

pleasure working with them.<br />

Would you rather explore space or the ocean and why?<br />

The ocean is a favorite place to visit and hearing the waves is<br />

very calming and relaxing to me. California is a great getaway<br />

from the heat in Arizona.<br />

The Role of Boards in <strong>Healthcare</strong> <strong>Compliance</strong><br />

1st Talk <strong>Compliance</strong>: Understanding the <strong>Healthcare</strong> Quality<br />

Measurement Data Landscape: “Data is the New Oil”<br />

Training Modules<br />

Contact Toll Free: 888-54-FIRST 3


Client FAQ Corner<br />

Does HIPAA Allow <strong>Healthcare</strong> Providers to Share PHI related to the<br />

Coronavirus?<br />

With the outbreak of the Novel Coronavirus (2019-nCoV), healthcare providers need to understand their responsibilities<br />

when it comes to handling protected health information (PHI). This month, the U.S. Department of Health and Human<br />

Services (HHS) issued a bulletin to ensure that healthcare providers understand how PHI may be shared under HIPAA<br />

during an infectious disease outbreak:<br />

To ensure public health and safety, healthcare providers are permitted to disclose PHI without individual authorization:<br />

• To a public health authority, such as the CDC or state or local health department, that is authorized by law to collect/<br />

receive such information for the purpose of preventing or controlling disease, injury or disability. This includes<br />

the reporting of disease or injury; reporting vital events, such as births or deaths; and conducting public health<br />

surveillance, investigations, or interventions. As an example, HHS states that a covered entity may disclose PHI on an<br />

ongoing basis to the CDC to report all prior and prospective cases of patients exposed to or suspected or confirmed to<br />

have Coronavirus.<br />

• At the direction of a public health authority, to a foreign government agency that is acting in collaboration with the<br />

public health authority.<br />

• To persons at risk of contracting or spreading a disease or condition if other law, such as state law, authorizes the<br />

covered entity to notify such persons as necessary to prevent or control the spread of the disease or otherwise to<br />

carry out public health interventions or investigations.<br />

<strong>Healthcare</strong> providers may disclose, without a patient’s authorization, PHI about the patient as necessary to treat the<br />

patient or to treat a different patient. PHI may also be shared with a patient’s family members, relatives, friends, or other<br />

persons identified by the patient as involved in the patient’s care. A healthcare provider may share patient information as<br />

necessary to identify, locate, and notify family members, guardians, or anyone else responsible for the patient’s care, of<br />

the patient’s location, general condition, or death. This may include, where necessary to notify family members and others,<br />

the police, the press, or the public at large.<br />

• In doing so, the healthcare provider should get verbal permission from individuals or otherwise be able to reasonably<br />

infer that the patient does not object, when possible; if the individual is incapacitated or not available, healthcare<br />

providers may share information for these purposes if, in their professional judgment, doing so is in the patient’s best<br />

interest.<br />

• A covered entity may share PHI with disaster relief organizations, like the American Red Cross, that are authorized<br />

by law or by their charters to assist in disaster relief efforts, for the purpose of coordinating the notification of family<br />

members or other persons involved in the patient’s care, of the patient’s location, general condition, or death. A<br />

patient’s permission to share their information is not necessary if it interferes with the organization’s ability to respond<br />

to the emergency.<br />

Health care providers may share patient information with anyone as necessary to prevent or lessen a serious and<br />

imminent threat to the health and safety of a person or the public – consistent with applicable law (such as state statutes,<br />

regulations, or case law) and the provider’s standards of ethical conduct.<br />

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<strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>, LLC © <strong>2020</strong>


HHS reminds healthcare providers that except in the limited circumstances outlined in the bulletin reporting to the media<br />

or the public at large about an identifiable patient, or the disclosure to the public or media of specific information about<br />

treatment of an identifiable patient, such as specific tests, test results or details of a patient’s illness, may not be done<br />

without the patient’s written authorization.<br />

In disclosing PHI, healthcare providers must comply with the minimum necessary standard. For more information,<br />

see: https://www.hhs.gov/sites/default/files/february-<strong>2020</strong>-hipaa-and-novel-coronavirus.pdf<br />

Explore the FAQs tab in your compliance solution to<br />

find answers to your compliance questions!<br />

Navigating Workplace Violence<br />

Prevention Under OSHA<br />

Workplace violence is a serious issue, especially in healthcare facilities. In 2013<br />

alone, over 25,000 occupational assault injuries occurred, most of which were<br />

in the health care and social services industries. The Occupational Safety and<br />

Health Administration (OSHA) responded in 2015 by updating and publishing<br />

their guidelines on how to best prevent workplace violence. The OSHA workplace<br />

violence prevention guidelines help employees and employers alike by providing<br />

the necessary steps to maintain a safe work environment.<br />

DOWNLOAD NOW<br />

Contact Toll Free: 888-54-FIRST 5


Whistleblower Actions and <strong>Healthcare</strong><br />

By Catherine Short<br />

Shauna Itri, Partner at Seeger Weiss<br />

LLP will lead the presentation<br />

Whistleblower Actions and <strong>Healthcare</strong> at<br />

the <strong>Healthcare</strong> <strong>Compliance</strong> Symposium<br />

<strong>2020</strong> on April 23, <strong>2020</strong>.<br />

Shauna Itri, Partner at Seeger Weiss LLP will lead the<br />

presentation Whistleblower Actions and <strong>Healthcare</strong> at the<br />

<strong>Healthcare</strong> <strong>Compliance</strong> Symposium <strong>2020</strong> on April 23, <strong>2020</strong>.<br />

Shauna Itri, Partner at Seeger Weiss Whistlerblower lawFor<br />

well over a decade Shauna has been leading litigation<br />

teams in complex fraud cases in both state and federal<br />

courts. Shauna’s nationwide practice has focused on<br />

representing plaintiffs in various settings, including class<br />

action securities and consumer matters; antitrust; and<br />

cases involving patient harm. Shauna also has extensive<br />

experience representing whistleblowers in False Claims<br />

Act lawsuits, and tax and securities whistleblowers with<br />

claims under the IRS and SEC whistleblower programs.<br />

After obtaining her law degree, Shauna sought to represent<br />

plaintiffs because of her deep-seated notions of fairness<br />

and her desire to represent individuals who wanted to bring<br />

corporate fraud to light. She believes the key to success in<br />

complex litigation is using experience to lay bare various<br />

defense tactics that are designed to obscure the truth.<br />

Shauna’s temperament brings a sense of calmness to her<br />

litigation teams, even under the most demanding conditions.<br />

Using her legal skills, vision, work-ethic, and attention<br />

to detail, she has regularly generated multi-million-dollar<br />

settlements for her clients.<br />

Prior to becoming an attorney, Shauna received a B.A.<br />

and an M.A. from Stanford University, where she was<br />

two-time captain of the University’s women’s nationally<br />

ranked soccer team. She received her J.D. from Villanova<br />

University.<br />

Shauna is an avid volunteer and educator. She has served<br />

as an adjunct professor at Villanova University (2011-2013)<br />

and Widener Law School (2013-2018), teaching corporate<br />

deviance courses. Shauna currently serves as co-chair<br />

of Stanford University Alumni Undergraduate Admissions<br />

Volunteer Interview Program, and is the President of the<br />

Junior League of<br />

Philadelphia, Inc.,<br />

an organization of<br />

approximately 800<br />

women committed to<br />

promoting voluntarism,<br />

developing the<br />

potential of women,<br />

and improving the<br />

community through<br />

the effective action<br />

and leadership of<br />

trained volunteers.<br />

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<strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>, LLC © <strong>2020</strong>


The most comprehensive<br />

healthcare compliance course<br />

The Fundamentals is a user-friendly, four-module online course<br />

designed to help healthcare professionals understand the essential<br />

principles and practices of compliance.<br />

Written by our “dream team” of healthcare providers and attorneys,<br />

The Fundamentals course is packed with useful, easy-to-understand<br />

information that covers HIPAA, OSHA, employment law and enforcement<br />

of federal healthcare laws.<br />

The course takes less than four hours to complete, and the modules can<br />

be viewed in any order. A certificate of course completion is provided<br />

following successful completion of the online course and exam.<br />

The <strong>Compliance</strong> Certification Board (CCB)® has approved this event for up to 4.0 nonlive CCB CEUs.<br />

Continuing Education Units are awarded based on individual attendance records. Granting of prior approval<br />

in no way constitutes endorsement by CCB of this event content or of the event sponsor.<br />

Buy Course Today<br />

Contact Toll Free: 888-54-FIRST 7


Q&A: Learning from Health Care<br />

Scams in 2019 & How to Avoid<br />

Being a Target in <strong>2020</strong><br />

By Catherine Short<br />

Stephen D. Bittinger, Esq. Partner at Nexsen<br />

Pruet, presented the webinar The Biggest<br />

Health Care Scams in 2019 and How to Avoid<br />

Being a Target in <strong>2020</strong>. Stephen answered<br />

many commonly asked questions on our blog in<br />

conjunction with this webinar. Be sure to catch<br />

Stephen presenting in person on April 23, <strong>2020</strong><br />

in Wilmington, DE at the 3rd Annual <strong>Healthcare</strong><br />

<strong>Compliance</strong> Symposium co-sponsored by <strong>First</strong><br />

<strong>Healthcare</strong> <strong>Compliance</strong> and Widener University<br />

Delaware Law School.<br />

Why are you, a health care reimbursement attorney,<br />

presenting about fraud schemes, rather than a<br />

criminal defense attorney?<br />

Great question! The main reason is that I want to help<br />

providers avoid innocent mistakes that could get them<br />

accused of health care fraud. I defend fraud, waste, and<br />

abuse audits nationally, and 95% of them turn out to be<br />

based on negligent, not intentional, conduct that caused<br />

errors in billing.<br />

What do the fraud schemes from 2019 tell you?<br />

Two main things: (1) the fraudsters are becoming far more<br />

sophisticated; and (2) the government is getting even<br />

better at hunting fraud. Unfortunately, this means there<br />

are far more innocent providers caught from both sides –<br />

providers that become unknowing participants in schemes,<br />

and providers that are wrongly accused of fraud by the<br />

government based on negligence-based errors.<br />

How do providers educate themselves?<br />

<strong>First</strong> and foremost, the entire medical training system<br />

(i.e. medical schools, residency programs, continuing<br />

education programs, etc.) must be far more focused on<br />

compliance training of the providers, not just support staff<br />

and administration. Too many providers have relied on<br />

support staff that were not adequately educated and the<br />

provider ends up paying a severe price for someone else’s<br />

failure.<br />

How do providers educate patients on how not to be<br />

victims of health care fraud?<br />

This is very difficult for providers because of the incredible<br />

time constraints of providers with patients due to<br />

reimbursement values. However, providers must lead a<br />

culture of compliance in their practice. Whether a provider<br />

is inside a large hospital system or a small practice,<br />

their mentality towards compliance and protecting both<br />

themselves and patients from fraud sets the tone for all<br />

those who work with them.<br />

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<strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>, LLC © <strong>2020</strong>


Stephen D. Bittinger – Partner at Nexsen Pruet, LLC<br />

(Charleston, SC) – represents providers in disputes and<br />

litigation with private and government payors regarding<br />

reimbursement, contracting, credentialing, and regulatory<br />

matters. He has been named a Rising Star in Health Care<br />

Law by Super Lawyers Magazine since 2016 and the<br />

Legal Elite in Health Care Law by Charleston Business<br />

Magazine. He can be reached at:<br />

sbittinger@nexsenpruet.com.<br />

Be sure to view a replay of Stephen’s webinar The<br />

Biggest Health Care Scams in 2019 and How to Avoid<br />

Being a Target in <strong>2020</strong> and check out his other webinars<br />

with us, The UPIC Revolution: CMS Integrity Auditors 2.0.,<br />

and The New Personal Audit Threat Targeted Probe and<br />

Educate TPE Audits. The UPIC is Coming: CMS Auditors<br />

2.0 also available on-demand in our shopping cart as part<br />

of our online compliance training courses and checkout<br />

Stephen’s podcast.<br />

HIPAA Privacy and Security<br />

This book provides an easy-tounderstand<br />

overview of HIPAA and how<br />

it impacts healthcare companies and<br />

their employees.<br />

BUY BOOK NOW<br />

Contact Toll Free: 888-54-FIRST 9


The Role of Boards in <strong>Healthcare</strong> <strong>Compliance</strong><br />

By Catherine Short<br />

Jennifer Gimler Brady, Partner and General<br />

Counsel at Potter Anderson & Corroon<br />

LLP will lead the presentation The Role of<br />

Boards in <strong>Healthcare</strong> <strong>Compliance</strong> at the<br />

<strong>Healthcare</strong> <strong>Compliance</strong> Symposium <strong>2020</strong><br />

on April 23.<br />

include: seminars on exclusions under federal health<br />

care programs, reasonable accommodations under the<br />

Americans with Disabilities Act, business associate<br />

agreements under HIPAA, and “hot topics” for employers.<br />

Ms. Brady is the immediate past chair of the firm’s<br />

Litigation Group and a former member of the firm’s<br />

Executive Committee, on which she served for over a<br />

decade. She currently serves as General Counsel to the<br />

firm. Ms. Brady concentrates her practice in the areas of<br />

health law, labor and employment law, and commercial<br />

litigation. She regularly advises long- term care providers,<br />

physician practices and other health care providers on a<br />

variety of issues, including licensing and certification, fraud<br />

and abuse laws, medical privacy and confidentiality, and<br />

litigation matters. Jennifer also counsels employers on<br />

labor and employment issues, including unionization and<br />

collective bargaining, employee supervision, discipline<br />

and discharge, sexual harassment, and employment<br />

discrimination.<br />

Jennifer is a frequent lecturer on such topics as<br />

employment practices, fraud and abuse laws, longterm<br />

care litigation and regulation, medical records<br />

confidentiality, compliance under the Health Insurance<br />

Portability and Accountability Act (“HIPAA”), and medical<br />

practice management. Recent speaking engagements<br />

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<strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>, LLC © <strong>2020</strong>


Early Bird<br />

Tickets<br />

Available<br />

Now<br />

<strong>Healthcare</strong> <strong>Compliance</strong><br />

Symposium <strong>2020</strong><br />

April 23, <strong>2020</strong><br />

Contact Toll Free: 888-54-FIRST 11


hosted by Catherine Short<br />

Catherine Short speaks with Reid Kiser, MS, founder and chief consultant of Kiser <strong>Healthcare</strong> Solutions,<br />

LLC where he applies his innovation, leadership, and industry experience to build collaborative solutions<br />

for clients associated with quality measurement, analytics and reporting tools, and business systems. We<br />

will discuss ‘Understanding the <strong>Healthcare</strong> Quality Measurement Data Landscape: “Data is the New<br />

Oil”.’ Through our discussion, we will have a deeper understanding of the general healthcare quality and<br />

performance measurement landscape, define the various measurement types and categories, explore the<br />

data source types for quality measurement reporting including the strengths and weaknesses of each, as<br />

well as explore what the future holds based on current trends and insights.<br />

Listen weekdays at<br />

7:30am, 3:30pm, 11:30pm ET<br />

Check out our Show Page!<br />

Looking for the latest compliance insights?<br />

Subscribe to our feed and don’t miss a thing!<br />

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<strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>, LLC © <strong>2020</strong>


WORD SEARCH<br />

R P B U W S U R I V A N O R O C Q C F U<br />

O Y A O R U F R A U D N G U X I Q P P K<br />

I K G O E E C N A I L P M O C C P B P G<br />

L Z F N W L W E V N B A L U S X F M N J<br />

L L A Z O R J M R D A T A O M G U G L A<br />

S U Y M L T S M E A S U R E M E N T P E<br />

S E S N B V N E H D C I Z W L K C F U E<br />

W F P E E Y T E L P M H A V F C K Z V O<br />

U W X G L T J N M Q R J T G B A R I T Q<br />

N L A L T I R V V E S A V L E U S Y N Q<br />

M X Y I S L K M O S S C C R A N N S F K<br />

K M H G I A R E X L X R B T E E N N N W<br />

L A B E H T P X W A U T U H I O H F I G<br />

K X K N W N L F Z O U N E B I C N B G F<br />

J Z V C C E K G X O M R T T M X E A S N<br />

A T W E Q M C I K S P O U E M I L C O Y<br />

N D O O Z Y V Y R M U L D H E I E U J Q<br />

U S G G B R D F O Z O T Q F F R P R A K<br />

B B H A B J S C A S W W A R W C Z W H G<br />

A J R D V I O Y I C Y B E P Q J Z I I U<br />

HEALTHCARE COMPLIANCE PRACTICE<br />

CORONAVIRUS OUTBREAK COMPREHENSIVE<br />

WHISTLEBLOWER VOLUNTEER REIMBURSEMENT<br />

FRAUD NEGLIGENCE MENTALITY<br />

DATA SOLUTIONS MEASUREMENT<br />

Contact Toll Free: 888-54-FIRST 13


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in the Age of Hardware Hacking<br />

I Fought The Law: What To Do When<br />

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Surviving an OCR Audit<br />

Avoiding HR Issues at Company Events<br />

& Building an Engaging Culture<br />

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Contact our Client Services Team with your questions!<br />

888.54.FIRST or clientservices@1sthcc.com<br />

14<br />

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