First Healthcare Compliance CONNECT February 2020
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<strong>CONNECT</strong><br />
An Exclusive Monthly Publication for Clients<br />
March <strong>2020</strong><br />
Whistleblower Actions<br />
and <strong>Healthcare</strong><br />
The Role of Boards in<br />
<strong>Healthcare</strong> <strong>Compliance</strong><br />
Q&A: Learning from<br />
Health Care Scams in<br />
2019 & How to Avoid<br />
Being a Target in <strong>2020</strong><br />
1st Talk <strong>Compliance</strong>:<br />
Understanding the<br />
<strong>Healthcare</strong> Quality<br />
Measurement Data<br />
Landscape: “Data is<br />
the New Oil”<br />
New Training Modules<br />
Client FAQ Corner
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In This Issue:<br />
Client FAQ Corner<br />
Whistleblower Actions and <strong>Healthcare</strong><br />
Q&A: Learning from Health Care Scams in 2019 & How to Avoid Being a Target in <strong>2020</strong><br />
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<strong>Compliance</strong> Super Ninja <br />
Betty M Perryman, Administrator<br />
Southern Avenue Family Practice<br />
How would you describe your experience with <strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>?<br />
Since working with <strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong> I feel assured that our office is compliant and I can<br />
spend my time meeting other office needs. It is easy to keep up since we are reminded often of<br />
areas of concern. It has certainly helped me to feel confident in my compliance program.<br />
What do you enjoy most about working with Southern Avenue Family Practice?<br />
I have worked with my doctor for many years and I really enjoy the interaction with the patients.<br />
We have a concierge practice and we are able to spend more time with the patients when they<br />
come in. Our staff has been together for a long time and we work well as a team and it is a<br />
pleasure working with them.<br />
Would you rather explore space or the ocean and why?<br />
The ocean is a favorite place to visit and hearing the waves is<br />
very calming and relaxing to me. California is a great getaway<br />
from the heat in Arizona.<br />
The Role of Boards in <strong>Healthcare</strong> <strong>Compliance</strong><br />
1st Talk <strong>Compliance</strong>: Understanding the <strong>Healthcare</strong> Quality<br />
Measurement Data Landscape: “Data is the New Oil”<br />
Training Modules<br />
Contact Toll Free: 888-54-FIRST 3
Client FAQ Corner<br />
Does HIPAA Allow <strong>Healthcare</strong> Providers to Share PHI related to the<br />
Coronavirus?<br />
With the outbreak of the Novel Coronavirus (2019-nCoV), healthcare providers need to understand their responsibilities<br />
when it comes to handling protected health information (PHI). This month, the U.S. Department of Health and Human<br />
Services (HHS) issued a bulletin to ensure that healthcare providers understand how PHI may be shared under HIPAA<br />
during an infectious disease outbreak:<br />
To ensure public health and safety, healthcare providers are permitted to disclose PHI without individual authorization:<br />
• To a public health authority, such as the CDC or state or local health department, that is authorized by law to collect/<br />
receive such information for the purpose of preventing or controlling disease, injury or disability. This includes<br />
the reporting of disease or injury; reporting vital events, such as births or deaths; and conducting public health<br />
surveillance, investigations, or interventions. As an example, HHS states that a covered entity may disclose PHI on an<br />
ongoing basis to the CDC to report all prior and prospective cases of patients exposed to or suspected or confirmed to<br />
have Coronavirus.<br />
• At the direction of a public health authority, to a foreign government agency that is acting in collaboration with the<br />
public health authority.<br />
• To persons at risk of contracting or spreading a disease or condition if other law, such as state law, authorizes the<br />
covered entity to notify such persons as necessary to prevent or control the spread of the disease or otherwise to<br />
carry out public health interventions or investigations.<br />
<strong>Healthcare</strong> providers may disclose, without a patient’s authorization, PHI about the patient as necessary to treat the<br />
patient or to treat a different patient. PHI may also be shared with a patient’s family members, relatives, friends, or other<br />
persons identified by the patient as involved in the patient’s care. A healthcare provider may share patient information as<br />
necessary to identify, locate, and notify family members, guardians, or anyone else responsible for the patient’s care, of<br />
the patient’s location, general condition, or death. This may include, where necessary to notify family members and others,<br />
the police, the press, or the public at large.<br />
• In doing so, the healthcare provider should get verbal permission from individuals or otherwise be able to reasonably<br />
infer that the patient does not object, when possible; if the individual is incapacitated or not available, healthcare<br />
providers may share information for these purposes if, in their professional judgment, doing so is in the patient’s best<br />
interest.<br />
• A covered entity may share PHI with disaster relief organizations, like the American Red Cross, that are authorized<br />
by law or by their charters to assist in disaster relief efforts, for the purpose of coordinating the notification of family<br />
members or other persons involved in the patient’s care, of the patient’s location, general condition, or death. A<br />
patient’s permission to share their information is not necessary if it interferes with the organization’s ability to respond<br />
to the emergency.<br />
Health care providers may share patient information with anyone as necessary to prevent or lessen a serious and<br />
imminent threat to the health and safety of a person or the public – consistent with applicable law (such as state statutes,<br />
regulations, or case law) and the provider’s standards of ethical conduct.<br />
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HHS reminds healthcare providers that except in the limited circumstances outlined in the bulletin reporting to the media<br />
or the public at large about an identifiable patient, or the disclosure to the public or media of specific information about<br />
treatment of an identifiable patient, such as specific tests, test results or details of a patient’s illness, may not be done<br />
without the patient’s written authorization.<br />
In disclosing PHI, healthcare providers must comply with the minimum necessary standard. For more information,<br />
see: https://www.hhs.gov/sites/default/files/february-<strong>2020</strong>-hipaa-and-novel-coronavirus.pdf<br />
Explore the FAQs tab in your compliance solution to<br />
find answers to your compliance questions!<br />
Navigating Workplace Violence<br />
Prevention Under OSHA<br />
Workplace violence is a serious issue, especially in healthcare facilities. In 2013<br />
alone, over 25,000 occupational assault injuries occurred, most of which were<br />
in the health care and social services industries. The Occupational Safety and<br />
Health Administration (OSHA) responded in 2015 by updating and publishing<br />
their guidelines on how to best prevent workplace violence. The OSHA workplace<br />
violence prevention guidelines help employees and employers alike by providing<br />
the necessary steps to maintain a safe work environment.<br />
DOWNLOAD NOW<br />
Contact Toll Free: 888-54-FIRST 5
Whistleblower Actions and <strong>Healthcare</strong><br />
By Catherine Short<br />
Shauna Itri, Partner at Seeger Weiss<br />
LLP will lead the presentation<br />
Whistleblower Actions and <strong>Healthcare</strong> at<br />
the <strong>Healthcare</strong> <strong>Compliance</strong> Symposium<br />
<strong>2020</strong> on April 23, <strong>2020</strong>.<br />
Shauna Itri, Partner at Seeger Weiss LLP will lead the<br />
presentation Whistleblower Actions and <strong>Healthcare</strong> at the<br />
<strong>Healthcare</strong> <strong>Compliance</strong> Symposium <strong>2020</strong> on April 23, <strong>2020</strong>.<br />
Shauna Itri, Partner at Seeger Weiss Whistlerblower lawFor<br />
well over a decade Shauna has been leading litigation<br />
teams in complex fraud cases in both state and federal<br />
courts. Shauna’s nationwide practice has focused on<br />
representing plaintiffs in various settings, including class<br />
action securities and consumer matters; antitrust; and<br />
cases involving patient harm. Shauna also has extensive<br />
experience representing whistleblowers in False Claims<br />
Act lawsuits, and tax and securities whistleblowers with<br />
claims under the IRS and SEC whistleblower programs.<br />
After obtaining her law degree, Shauna sought to represent<br />
plaintiffs because of her deep-seated notions of fairness<br />
and her desire to represent individuals who wanted to bring<br />
corporate fraud to light. She believes the key to success in<br />
complex litigation is using experience to lay bare various<br />
defense tactics that are designed to obscure the truth.<br />
Shauna’s temperament brings a sense of calmness to her<br />
litigation teams, even under the most demanding conditions.<br />
Using her legal skills, vision, work-ethic, and attention<br />
to detail, she has regularly generated multi-million-dollar<br />
settlements for her clients.<br />
Prior to becoming an attorney, Shauna received a B.A.<br />
and an M.A. from Stanford University, where she was<br />
two-time captain of the University’s women’s nationally<br />
ranked soccer team. She received her J.D. from Villanova<br />
University.<br />
Shauna is an avid volunteer and educator. She has served<br />
as an adjunct professor at Villanova University (2011-2013)<br />
and Widener Law School (2013-2018), teaching corporate<br />
deviance courses. Shauna currently serves as co-chair<br />
of Stanford University Alumni Undergraduate Admissions<br />
Volunteer Interview Program, and is the President of the<br />
Junior League of<br />
Philadelphia, Inc.,<br />
an organization of<br />
approximately 800<br />
women committed to<br />
promoting voluntarism,<br />
developing the<br />
potential of women,<br />
and improving the<br />
community through<br />
the effective action<br />
and leadership of<br />
trained volunteers.<br />
6<br />
<strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>, LLC © <strong>2020</strong>
The most comprehensive<br />
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The Fundamentals course is packed with useful, easy-to-understand<br />
information that covers HIPAA, OSHA, employment law and enforcement<br />
of federal healthcare laws.<br />
The course takes less than four hours to complete, and the modules can<br />
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following successful completion of the online course and exam.<br />
The <strong>Compliance</strong> Certification Board (CCB)® has approved this event for up to 4.0 nonlive CCB CEUs.<br />
Continuing Education Units are awarded based on individual attendance records. Granting of prior approval<br />
in no way constitutes endorsement by CCB of this event content or of the event sponsor.<br />
Buy Course Today<br />
Contact Toll Free: 888-54-FIRST 7
Q&A: Learning from Health Care<br />
Scams in 2019 & How to Avoid<br />
Being a Target in <strong>2020</strong><br />
By Catherine Short<br />
Stephen D. Bittinger, Esq. Partner at Nexsen<br />
Pruet, presented the webinar The Biggest<br />
Health Care Scams in 2019 and How to Avoid<br />
Being a Target in <strong>2020</strong>. Stephen answered<br />
many commonly asked questions on our blog in<br />
conjunction with this webinar. Be sure to catch<br />
Stephen presenting in person on April 23, <strong>2020</strong><br />
in Wilmington, DE at the 3rd Annual <strong>Healthcare</strong><br />
<strong>Compliance</strong> Symposium co-sponsored by <strong>First</strong><br />
<strong>Healthcare</strong> <strong>Compliance</strong> and Widener University<br />
Delaware Law School.<br />
Why are you, a health care reimbursement attorney,<br />
presenting about fraud schemes, rather than a<br />
criminal defense attorney?<br />
Great question! The main reason is that I want to help<br />
providers avoid innocent mistakes that could get them<br />
accused of health care fraud. I defend fraud, waste, and<br />
abuse audits nationally, and 95% of them turn out to be<br />
based on negligent, not intentional, conduct that caused<br />
errors in billing.<br />
What do the fraud schemes from 2019 tell you?<br />
Two main things: (1) the fraudsters are becoming far more<br />
sophisticated; and (2) the government is getting even<br />
better at hunting fraud. Unfortunately, this means there<br />
are far more innocent providers caught from both sides –<br />
providers that become unknowing participants in schemes,<br />
and providers that are wrongly accused of fraud by the<br />
government based on negligence-based errors.<br />
How do providers educate themselves?<br />
<strong>First</strong> and foremost, the entire medical training system<br />
(i.e. medical schools, residency programs, continuing<br />
education programs, etc.) must be far more focused on<br />
compliance training of the providers, not just support staff<br />
and administration. Too many providers have relied on<br />
support staff that were not adequately educated and the<br />
provider ends up paying a severe price for someone else’s<br />
failure.<br />
How do providers educate patients on how not to be<br />
victims of health care fraud?<br />
This is very difficult for providers because of the incredible<br />
time constraints of providers with patients due to<br />
reimbursement values. However, providers must lead a<br />
culture of compliance in their practice. Whether a provider<br />
is inside a large hospital system or a small practice,<br />
their mentality towards compliance and protecting both<br />
themselves and patients from fraud sets the tone for all<br />
those who work with them.<br />
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Stephen D. Bittinger – Partner at Nexsen Pruet, LLC<br />
(Charleston, SC) – represents providers in disputes and<br />
litigation with private and government payors regarding<br />
reimbursement, contracting, credentialing, and regulatory<br />
matters. He has been named a Rising Star in Health Care<br />
Law by Super Lawyers Magazine since 2016 and the<br />
Legal Elite in Health Care Law by Charleston Business<br />
Magazine. He can be reached at:<br />
sbittinger@nexsenpruet.com.<br />
Be sure to view a replay of Stephen’s webinar The<br />
Biggest Health Care Scams in 2019 and How to Avoid<br />
Being a Target in <strong>2020</strong> and check out his other webinars<br />
with us, The UPIC Revolution: CMS Integrity Auditors 2.0.,<br />
and The New Personal Audit Threat Targeted Probe and<br />
Educate TPE Audits. The UPIC is Coming: CMS Auditors<br />
2.0 also available on-demand in our shopping cart as part<br />
of our online compliance training courses and checkout<br />
Stephen’s podcast.<br />
HIPAA Privacy and Security<br />
This book provides an easy-tounderstand<br />
overview of HIPAA and how<br />
it impacts healthcare companies and<br />
their employees.<br />
BUY BOOK NOW<br />
Contact Toll Free: 888-54-FIRST 9
The Role of Boards in <strong>Healthcare</strong> <strong>Compliance</strong><br />
By Catherine Short<br />
Jennifer Gimler Brady, Partner and General<br />
Counsel at Potter Anderson & Corroon<br />
LLP will lead the presentation The Role of<br />
Boards in <strong>Healthcare</strong> <strong>Compliance</strong> at the<br />
<strong>Healthcare</strong> <strong>Compliance</strong> Symposium <strong>2020</strong><br />
on April 23.<br />
include: seminars on exclusions under federal health<br />
care programs, reasonable accommodations under the<br />
Americans with Disabilities Act, business associate<br />
agreements under HIPAA, and “hot topics” for employers.<br />
Ms. Brady is the immediate past chair of the firm’s<br />
Litigation Group and a former member of the firm’s<br />
Executive Committee, on which she served for over a<br />
decade. She currently serves as General Counsel to the<br />
firm. Ms. Brady concentrates her practice in the areas of<br />
health law, labor and employment law, and commercial<br />
litigation. She regularly advises long- term care providers,<br />
physician practices and other health care providers on a<br />
variety of issues, including licensing and certification, fraud<br />
and abuse laws, medical privacy and confidentiality, and<br />
litigation matters. Jennifer also counsels employers on<br />
labor and employment issues, including unionization and<br />
collective bargaining, employee supervision, discipline<br />
and discharge, sexual harassment, and employment<br />
discrimination.<br />
Jennifer is a frequent lecturer on such topics as<br />
employment practices, fraud and abuse laws, longterm<br />
care litigation and regulation, medical records<br />
confidentiality, compliance under the Health Insurance<br />
Portability and Accountability Act (“HIPAA”), and medical<br />
practice management. Recent speaking engagements<br />
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Early Bird<br />
Tickets<br />
Available<br />
Now<br />
<strong>Healthcare</strong> <strong>Compliance</strong><br />
Symposium <strong>2020</strong><br />
April 23, <strong>2020</strong><br />
Contact Toll Free: 888-54-FIRST 11
hosted by Catherine Short<br />
Catherine Short speaks with Reid Kiser, MS, founder and chief consultant of Kiser <strong>Healthcare</strong> Solutions,<br />
LLC where he applies his innovation, leadership, and industry experience to build collaborative solutions<br />
for clients associated with quality measurement, analytics and reporting tools, and business systems. We<br />
will discuss ‘Understanding the <strong>Healthcare</strong> Quality Measurement Data Landscape: “Data is the New<br />
Oil”.’ Through our discussion, we will have a deeper understanding of the general healthcare quality and<br />
performance measurement landscape, define the various measurement types and categories, explore the<br />
data source types for quality measurement reporting including the strengths and weaknesses of each, as<br />
well as explore what the future holds based on current trends and insights.<br />
Listen weekdays at<br />
7:30am, 3:30pm, 11:30pm ET<br />
Check out our Show Page!<br />
Looking for the latest compliance insights?<br />
Subscribe to our feed and don’t miss a thing!<br />
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WORD SEARCH<br />
R P B U W S U R I V A N O R O C Q C F U<br />
O Y A O R U F R A U D N G U X I Q P P K<br />
I K G O E E C N A I L P M O C C P B P G<br />
L Z F N W L W E V N B A L U S X F M N J<br />
L L A Z O R J M R D A T A O M G U G L A<br />
S U Y M L T S M E A S U R E M E N T P E<br />
S E S N B V N E H D C I Z W L K C F U E<br />
W F P E E Y T E L P M H A V F C K Z V O<br />
U W X G L T J N M Q R J T G B A R I T Q<br />
N L A L T I R V V E S A V L E U S Y N Q<br />
M X Y I S L K M O S S C C R A N N S F K<br />
K M H G I A R E X L X R B T E E N N N W<br />
L A B E H T P X W A U T U H I O H F I G<br />
K X K N W N L F Z O U N E B I C N B G F<br />
J Z V C C E K G X O M R T T M X E A S N<br />
A T W E Q M C I K S P O U E M I L C O Y<br />
N D O O Z Y V Y R M U L D H E I E U J Q<br />
U S G G B R D F O Z O T Q F F R P R A K<br />
B B H A B J S C A S W W A R W C Z W H G<br />
A J R D V I O Y I C Y B E P Q J Z I I U<br />
HEALTHCARE COMPLIANCE PRACTICE<br />
CORONAVIRUS OUTBREAK COMPREHENSIVE<br />
WHISTLEBLOWER VOLUNTEER REIMBURSEMENT<br />
FRAUD NEGLIGENCE MENTALITY<br />
DATA SOLUTIONS MEASUREMENT<br />
Contact Toll Free: 888-54-FIRST 13
New Training Modules Now Available!<br />
Training<br />
Health Industry Data Protection<br />
in the Age of Hardware Hacking<br />
I Fought The Law: What To Do When<br />
Facing A Potential/Actual Lawsuit<br />
Making Your Referral Sources Legal<br />
Surviving an OCR Audit<br />
Avoiding HR Issues at Company Events<br />
& Building an Engaging Culture<br />
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Contact our Client Services Team with your questions!<br />
888.54.FIRST or clientservices@1sthcc.com<br />
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