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April/May 2020 - BAY OF PLENTY BUSINESS NEWS

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy.

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy.

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16 <strong>BAY</strong> <strong>OF</strong> <strong>PLENTY</strong> <strong>BUSINESS</strong> <strong>NEWS</strong> <strong>April</strong>/<strong>May</strong> <strong>2020</strong><br />

Help at hand for small businesses<br />

facing economic effects of Covid-19<br />

Help is at hand for New Zealand’s more<br />

than 480,000 small businesses grappling<br />

with how to keep afloat during the changing<br />

economic environment caused by the<br />

Covid-19 pandemic.<br />

A<br />

newly established social<br />

enterprise, Weather<br />

the Storm, has been<br />

launched by business consultant<br />

Isis Farrelly and sales and<br />

marketing expert Cameron<br />

Macneil.<br />

Their goal is simple –<br />

to support New Zealand’s<br />

sole-traders and small business<br />

owners in taking immediate<br />

action to mitigate the economic<br />

downturn.<br />

“These are uncertain and<br />

challenging times, so we’re<br />

providing advice, tools and<br />

resources, including our soonto-be<br />

released programme Getting<br />

Through – a step-by step,<br />

interactive programme you can<br />

complete from home to assess<br />

your current position, then develop<br />

an action-oriented business<br />

and financial plan to get<br />

through,” said Farrelly.<br />

“We’ve called upon expert<br />

advisors across a number of<br />

professions to assist, including<br />

accounting, insurance, human<br />

resources, legal, marketing and<br />

banking.”<br />

The programme, aptly<br />

named “Getting Through” offers<br />

practical tools and strategies<br />

focused on making an<br />

immediate difference to a<br />

business’s cashflow and bottom<br />

line.<br />

Co-founder Cameron<br />

Macneil says that when market<br />

conditions change for the<br />

worse, those who take swift<br />

action and adapt don’t just<br />

make it through, but often<br />

prosper in the long run.<br />

“But to come out the other<br />

side of the kind of market<br />

impacts that are ahead of us,<br />

small businesses need to have<br />

two simple priorities: be resilient<br />

and maintain profit.”<br />

Macneil says the Government<br />

has come out with a<br />

great package of measures to<br />

support businesses in the short<br />

term, but people shouldn’t rely<br />

on that continuing indefinitely.<br />

“Small businesses need<br />

to take charge of their own<br />

destiny and despite what it<br />

may feel like right now,<br />

they actually have a lot<br />

of control over how<br />

they come through<br />

this,” he said.<br />

“Often the hardest<br />

part for small businesses<br />

is knowing<br />

where to start and<br />

what can be done. The<br />

resources provided by<br />

Weather the Storm and<br />

their Getting Through programme<br />

takes a whole-ofbusiness<br />

approach, providing<br />

plain English, step-by-step<br />

strategies to reduce costs and<br />

improve profit margins in a real-world<br />

way.”<br />

In addition, members get<br />

the benefit of an entire panel<br />

of expert advisors, including<br />

Tom Beswick of Ingham<br />

Mora. For less than the cost<br />

of one hour with an expert,<br />

you gain access to advice and<br />

strategies across the entire<br />

range of topics covered in the<br />

programme including cashflow<br />

management, staff engagement,<br />

lease negotiations,<br />

sales generation and many<br />

more.<br />

Isis Farrelly<br />

“Whatever the business,<br />

this programme will work, and<br />

it can be completed from the<br />

comfort of your home and at<br />

your own pace,” says Macneil.<br />

Farrelly, business performance<br />

and change management<br />

expert, says they had an<br />

early opportunity to test their<br />

programme when a family<br />

member in Whakatane found<br />

her business in dire straits<br />

overnight after the Whakarei<br />

White Island tragedy and<br />

then the emerging effects of<br />

Covid-19.<br />

Cameron Macneil<br />

“By February her revenue<br />

was down almost 50 percent<br />

and she was on a path to<br />

insolvency.<br />

“Within days of completing<br />

the programme prototype, she<br />

had re-negotiated her lease,<br />

reduced her operating costs,<br />

agreed improved payment<br />

terms with her suppliers and<br />

restructured her team’s hours.<br />

“These fairly straight-forward<br />

changes meant she could<br />

keep drawing a wage for herself<br />

and continue making her<br />

mortgage payments.<br />

“Simply put, they saved her<br />

business.”<br />

Macneil and Farrelly say<br />

if there’s one piece of advice<br />

they can give small businesses,<br />

it’s this: act now and take<br />

control.<br />

Getting Through is available<br />

to any business in soletrade<br />

or small business in New<br />

Zealand and launches in early<br />

<strong>April</strong>.<br />

People wanting to find<br />

out more or to access the<br />

free available resources visit<br />

https://weatherthestorm.org.nz/<br />

Buying in uncertain times<br />

A quote often used in relation to the stock market, is:<br />

“Buy on the sound of cannons, sell on the sound of trumpets.”<br />

It means that savvy investors will buy shares when things seem the<br />

direst (when everyone is running away) – and sell when things seem<br />

the rosiest (when your Uber driver is providing stock tips). And as it<br />

applies to shares, it can also apply to buying businesses.<br />

BETTER <strong>BUSINESS</strong> BUYING<br />

> BY TOM BESWICK<br />

Director at Ingham Mora Chartered Accountants in Tauranga, is a<br />

business advisor who specialises in buying and selling businesses.<br />

He can be contacted on 027-5744- 019 or tom@inghammora.co.nz<br />

Some will now be wondering<br />

whether to push<br />

pause on those business<br />

ownership dreams. However<br />

here are a few reasons to keep<br />

considering this – as well as a<br />

few extra things to watch for in<br />

the current market.<br />

Three reasons to buy<br />

now<br />

It is the opportunity to be the<br />

master of your own destiny<br />

and not reliant on an employer.<br />

Often a major reason<br />

for buying a business is to be<br />

self-reliant.<br />

In times of uncertainty this<br />

can be both a positive and a<br />

negative.<br />

If you back yourself and<br />

find the right business, then<br />

potentially it can be safer to<br />

be your own boss rather than<br />

working for someone else. It<br />

might seem risky right now to<br />

leave a solid job to buy a business.<br />

However, we may soon<br />

find that for many staying put<br />

in employment comes with its<br />

own risks.<br />

There are likely to be some<br />

good buying opportunities<br />

around soon. A smart buyer<br />

will take advantage right when<br />

the cannons are loudest.<br />

There are likely to be vendors<br />

out there who realize<br />

they would prefer to not hang<br />

around unsold given the uncertainty<br />

and that might loosen up<br />

a few prices.<br />

It takes guts to do it, but unless<br />

you have the opinion that<br />

things are going to stay down<br />

for years, then now (or soon)<br />

will be a great time to buy.<br />

Staff retention is likely to<br />

get slightly easier. People are<br />

less likely to jump ship during<br />

times like this – certainty of the<br />

known outweighs any grass is<br />

greener considerations.<br />

In recent years we’ve had<br />

a very tight labour market, so<br />

retention of key staff has often<br />

been right up there as something<br />

to watch when buying a<br />

business. If staff retention risk<br />

eases this lessens the risk on<br />

buying a business.<br />

Three things to watch<br />

Paying a price that is relevant<br />

to current profits and<br />

forecasts.<br />

One thing a recession does is it<br />

makes last years’ “record profits”<br />

a lot less alluring.<br />

Just because the business<br />

had a great March <strong>2020</strong> fiscal<br />

year doesn’t mean that 2021<br />

will look anything like it. A<br />

buyer needs to pay a price that<br />

is sustainable going forward<br />

(and for which they will be<br />

able to get finance).<br />

Getting the right finance is<br />

If you back yourself and find the right business, then potentially it<br />

can be safer to be your own boss rather than working for someone<br />

else. It might seem risky right now to leave a solid job to buy a<br />

business. However, we may soon find that for many staying put in<br />

employment comes with its own risks.<br />

key. Cashflow is going to get<br />

harder to predict. Previously<br />

reliable customers might become<br />

slow payers, given their<br />

own cash flow constraints. If<br />

you are looking to buy a business,<br />

you are going to need a<br />

more robust finance package<br />

now than you did say three<br />

months ago.<br />

When you are in the due<br />

diligence phase, you should<br />

spend more time on things like<br />

scenario modelling where you<br />

work out how your overdraft<br />

is affected if say 10 percent<br />

fewer sales are made, margins<br />

soften five percent, and<br />

customers pay 15 percent etc.<br />

Doing your homework is key<br />

to make it through to the easier<br />

times.<br />

Customer retention. If consumer<br />

spending starts to decline,<br />

then competition will increase<br />

(particularly on price).<br />

In my view we never really<br />

recovered from the sale addition<br />

that seemed to kick in<br />

during the GFC.<br />

Whether ever bigger ongoing<br />

sales will have any affect<br />

on spending remains to be<br />

seen. Make sure you spend a<br />

bit more time than you would<br />

have considering the competition<br />

and what things you can<br />

do to ensure that you are not<br />

relying just on price cutting to<br />

stay in business.<br />

Unless things are spiralling<br />

to an end of days scenario<br />

(surely the health impact is not<br />

severe enough for that) there’s<br />

no reason to hunker down and<br />

stop buying businesses.<br />

However, the cost of getting<br />

it wrong grows in tough<br />

times. Take your time to get<br />

advice and you should buy<br />

well, get through the next period<br />

and be well placed to succeed<br />

in the recovery.<br />

A smart buyer will be well<br />

dug in to whether the shortterm<br />

cannon fire and will be<br />

the one blowing their own<br />

trumpet in years to come.

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