Heartbeat March 2020

CORPORATE AND GENERAL
NEWS
Shout out has been a regular feature
in Heartbeat and it is fantastic to see
colleagues regularly taking the time
to give positive feedback to each
other.
We regularly receive positive feedback
from our patients too, and this month
we wanted to share some of those
heart-warming messages which have
been sent via our website and social
media platforms.
To – Zain Shah
Zain is one of the Trust volunteers. Treats
everyone with respect, is very pleasant,
polite and very helpful. Great energy when
up and down the corridor guiding people
and engages so well with everyone. Will
always ask how you are and always there
with a smile on his face. Keep up the good
work you absolutely brighten up my day
and no doubt many others feel exactly the
same way.
From – Harpal Tiwana
To – Paediatric Diabetic Team
Well done to the Paediatric Diabetic Team
who have the best results in the West
Midlands for blood sugar control and
better than the national average in the
recent national audit. Keep up the good
work and congratulations!
From – Maria Atkinson
To – Peter Smith
A top nurse, always going well and beyond
the call of duty to make sure patient
transfers are done safely and efficiently. A
true gem in AMU!
From – Kenny Tingson
To – Laura Morris
An exceptionally dedicated, hardworking
nurse. I am proud to call her my colleague
and as a team we are lucky to have her.
From – Sophie Fox
To – Charlene Bennett
Charlene always goes above and beyond
to help us to co-ordinate CT scans around
patient's out-patient appointments. She is
always so helpful and friendly.
From – Elizabeth Broome
To – Charlotte Street
Thank you for all the help and support you
have given me for last pass few weeks. It is
nice to know I can call or message you any
time. Once again thank you!
From – Joey Bhirth
To – Kully Sidhu
An exceptional team member! Highlighted
as being caring and compassionate by
doctors, nurses and patients. A true asset to
the team and the respiratory hub!
From – Jacqueline Moore
To – Abiola Adesina and Emma Race
We couldn't have got through a
challenging shift without these fantastic
health care assistants going the extra mile
supporting staff nurses with safe rapid
patient flow, whilst always providing the
gold standard care required.
From – Levie O'Gorman
To – Sylvia Haywood
Thanks for being a great manager from all
of the admin team.
From – Angela Jones
To – Tiffany Jones
One of the most amazing managers I have
come across from the start of my nursing
career (from my fist placement as a student
nurse to present almost 4 years qualified).
You are honestly doing an amazing job,
the way you motivate your team, I've never
worked anywhere were everyone is so
happy to be at work.
From – Vanessa Wright
To – Claire Bingham
Thank you Claire for all your help and
support on tonight’s shift D17 - you are
just fab!
From – Charity Sibanda
To – All the palliative HCAs and DET team
working with the Palliative Care Hub
A massive thank you to all of the HCAs
and DET team for the wonderful care
and support they provide to many of
our patients at a very challenging and
emotionally demanding time. They are
always willing to help and go the extra
mile, with a smile on their face and
treat everyone with dignity, respect and
compassion. We would be lost without you.
From – Molly Casey
To – Fit Testers
Shout out for your kind support with a
particularly difficult situation during the
last hour of a palliative gentleman's life.
Your compassion for our patients is a credit
to you all. Thank you.
From – Yvette Bayley
To – Mandy Mason
I would like to thank Mandy for coming to
help out on neonatal when we was really
busy. Mandy went out of her way to come
and help from her own ward (M1) and help
feed our babies, nothing was too much
trouble.
From – Sarah Shaw
16