Mobility News | September – October 2019

Everything you need to know
about named drivers on the
Motability Scheme
Your Motability Scheme
lease includes insurance for up
to three named drivers, so if
you don’t want to or aren’t able
to drive yourself, your car can
be driven by a family member,
friend or carer. We often get
queries from customers during
their lease about who can
drive their car, so here are the
answers to some of the most
commonly asked questions.
Can I change a driver
during my lease?
If you wish to add or change
a driver during your lease, you
can call RSA Motability (RSAM)
on 0300 037 3737 and they’ll
make the changes for you.
Only the customer or their
nominee can request a change
of driver. RSAM will need to
speak to your proposed named
driver to confirm they will drive
your car in accordance with
Scheme guidelines, and to take
them through a fair processing
declaration form in order for us
to check their licence with the
DVLA, so they must be with
you when you call.
What happens if my
named driver can no
longer drive?
If your current named driver
is no longer able to drive, it’s
worth seeing if there is anyone
else that can drive your car
before considering cancelling
your lease agreement. If a
named driver is convicted of
a motoring offence during
the agreement, you must tell
RSAM immediately to make
sure you are still covered. You
should also let the DVLA know
about any change in your or
your driver’s mobility or health
which might make driving
unsafe. If your GP has passed
you to drive and the DVLA are
aware of these changes you do
not need to contact us.
Can I add a third
driver to my lease?
If you would like to
nominate a third driver during
your lease you should contact
RSAM to arrange this. As with
changing a driver, only the
customer or their nominee
can request to add a driver
and RSAM will need to speak
to the proposed named driver
when you call.
Can I add temporary
driver to my lease?
From time to time, you may
require a temporary driver,
for example, when you go on
holiday or relatives come to
visit. You can add a temporary
driver, however, please note
that if you already have three
drivers on your insurance policy
you would need to swap out
one of your existing drivers to
accommodate this.
A temporary driver can be
added onto your lease for up
to 30 days at a time and must
always abide by the Scheme
rules and use the car for your
benefit. If you rely on this driver
multiple times throughout the
year, they must be included
on your Certificate of Motor
Insurance as a permanent
driver. Please remember that
temporary driver additions
cannot be used as a substitute
for a permanent driver. You
can contact RSAM for more
information.
mobilitynews
15