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ABC #395

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OPERATOR<br />

MT GRAVATT BUS SERVICE<br />

positions when Covid-19 hit,<br />

so we immediately ceased the<br />

recruitment process. Assuming<br />

we don’t have any setbacks<br />

with the virus and restrictions<br />

continue to be lifted, we hope<br />

to restart our recruitment for<br />

these positions in the near<br />

future,” he said.<br />

With perseverance, Del<br />

became the first woman<br />

in Australia to become an<br />

accredited bus operator.<br />

Above:<br />

MTG began in<br />

1974 by Del Cole.<br />

Below:<br />

The Scania Touring<br />

coach stood out<br />

with its large<br />

luggage bins,<br />

good towing<br />

capacity and a<br />

flexible seating<br />

arrangement.<br />

Opposite:<br />

A variety of<br />

measures were<br />

implemented<br />

to cut costs as<br />

the impact of<br />

the pandemic<br />

hit, allowing<br />

MTG to continue<br />

employing all of<br />

its staff.<br />

schools were back to full<br />

attendance, we had re-instated<br />

almost half of our stood-down<br />

fleet and we are optimistic<br />

that the remaining charter<br />

fleet will be back into service in<br />

mid-July to coincide with the<br />

commencement of the third<br />

school term,” he adds.<br />

EMPLOYMENT IMPACT<br />

With many companies needing<br />

to let staff go or stagger working<br />

hours, did MTG do the same or<br />

what roles changed?<br />

“Our staff numbers have<br />

dropped off slightly as we<br />

were recruiting for a couple of<br />

BUS CLEANING<br />

Mt Gravatt says it has always<br />

prided itself in the cleanliness<br />

and presentation of its fleet and<br />

its clientele expects nothing less.<br />

Brooker explained: “We don’t<br />

employ cleaners; instead our<br />

drivers are required to keep the<br />

fleet presented to the highest<br />

of standards, so when Covid-19<br />

demanded we have additional<br />

hygiene requirements it was a<br />

fairly smooth process to provide<br />

equipment to our drivers. This<br />

came with the instructions<br />

to sanitise all grab rails, hard<br />

surfaces, etc. each time the bus<br />

emptied of customers.<br />

“Having a second depot<br />

available to us, we were able to<br />

separate almost 50 per cent of<br />

the driving staff, so that if there<br />

were an infection we wouldn’t<br />

have to isolate the entire<br />

business and could meet our<br />

contractual obligations.<br />

“Of course, we were able<br />

to have high-risk employees,<br />

including our managing director,<br />

work from home – and everyone<br />

else has been required to<br />

practice social distancing, good<br />

hygiene and common sense<br />

throughout this difficult time,”<br />

he said.<br />

According to Brooker, when<br />

management approached the<br />

staff with a plan for no-one to<br />

lose their job, it meant everyone<br />

would have to make some form<br />

of sacrifice for their colleagues.<br />

“Every single person within the<br />

business was prepared to make<br />

those sacrifices and it is a credit<br />

44<br />

<strong>ABC</strong> July 2020 busnews.com.au

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