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HOW DOES ENROLLMENT WORK? • Central Coast Community Energy replaces PG&E or SCE’s role in deciding how and where your electricity is generated. • Your PG&E or SCE will continue delivering electricity and maintaining electric infrastructure along with billing. Customers still receive only one bill which now includes 3CE Electric Generation Charges. • Electricity customers have always paid for electric generation, but prior to 3CE service these costs were part of your utility’s Bundled Service charges. Now electric generation charges are broken out on a separate 3CE page for more transparency. • At the direction of your city or county, 3CE service begins for all eligible customers in your community during the designated enrollment month – no action is needed to begin supporting benefits for your community and your business. • Net Energy Metering customers will be enrolled in one of three NEM enrollment phases. Enrolling customers will be assigned to the enrollment phase that is closest to their existing NEM True up date. Once enrolled, 3CE customers will receive monthly invoicing of 3CE generation charges. For more information regarding your specific enrollment dates, please visit the Enrollment page of the 3CEnergy.org website or speak with an Energy Advisor at 888.909.6227. • Changes to your account can be made by visiting 3Cenergy.org or by calling 888.909.6227. WHAT ARE MY SERVICE OFFERINGS? At the direction of the cities and counties which 3CE serves, all eligible electricity customers are enrolled with 3Cchoice when 3CE service begins. You may choose to change service offerings at any time, at no cost. 3Cchoice supports community reinvestment as well as the growth of clean and renewable energy sources. All new or returning 3CE customers are enrolled in 3Cchoice unless they choose to opt-up to 3Cprime. 3CE’s 100% renewable energy offering, 3Cprime supports local and state clean-energy goals. Exclusively from California wind and solar, 3Cprime supports these eligible renewable energy sources for an extra cost of $.008 per kWh (aka eight-tenths of a cent).
FAQs AS A 3CE CUSTOMER, WILL SERVICE RELIABILITY BE AFFECTED? No, reliability will not be affected. 3CE provides electric generation services, but responsibility for power transmission, distribution, billing and service reliability remains with your PG&E or SCE. Depending on your service address, PG&E or SCE will continue to maintain the power distribution network and repair any outages. The CAISO is responsible for balancing the grid and the IOUs transmit and support those efforts. HOW ARE COMMERCIAL RATE SCHEDULES STRUCTURED? 3CE follows the regional investor-owned utility rate schedules as well as Time-Of-Use (TOU) periods. HOW DOES 3CE DELIVER COMPETITIVE RATES? 3CE delivers competitive rates through low overhead, zero debt, low administrative costs and from sourcing competitively priced clean and renewable energy. 3CE rates include our operating costs, funding rate stabilization fund as well as funding energy programs. 3CE evaluates PG&E and SCE rates in order to assess our competitiveness inclusive of fees. HOW IS 3CE GOVERNED AND FINANCED? 3CE is a Joint Powers Authority governed by a Policy Board comprised of elected officials representing the cities and counties which 3CE serves, as well as an Operations Board assembled from administrators from the cities and counties served. Additionally, 3CE reports to a Community Advisory Council which represents the Central Coast region’s major industries and demographic groups. 3CE reports to the California Public Utilities Commission (CPUC) on grid reliability, renewable energy portfolio standards and customer privacy. As a public entity, 3CE is solely funded by its customers. 3CE ensures a strong financial position and re-invests to customers through stable and competitive rates as well as local energy programs. WHO DO I CALL FOR SERVICE? Contact 3CE to evaluate your rate options, review a rate analysis with your 3CE staff member, discuss changes to your service offerings, opt-out or return to 3CE service. Contact PG&E or SCE for matters related to your delivery rate schedules and to report service issues including repairs, power outages and stopping or starting electricity service.
Page 1 and 2: Energize Your Business With 3CE
Page 3: 3CE Serves: • County of Monterey

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