Retailers Forum Magazine Nov. 2020 EMAG

forumworkshop
FORUM WORKSHOP
The interest charges you might add to your
clientʼs bill will in no way compensate you (or
your employee) for the amount of time and
postage you will spend trying to collect old
debts. The time you spend collecting old debts
is time you cannot devote to making sales or
managing your company. Collection is an essential
part of managing a business that has
credit customers. But good management
means you extend credit to the credit-worthy –
people who will pay you the amount they owe,
when they owe it. If you handle collections
when you make your sales presentation, your
money should
arrive in the mail,
unless someone
brings it to you in
person, as promised.
Page 58 NOVEMBER 2020 | RETAILERS FORUM MAGAZINE
SUCCESS
How can you measure success?
How will you know when you have it?
Success, like salary, is relative to your circumstances
and expectations. It is different things
to different people. There is personal success;
and then there is the type of success that will
allow you to stay in business.
Doing a good job is part of personal success.
Providing your customers with value, service,
and a fair exchange is also a facet of personal
success that will foster business success. Business
success is measured in dollars and cents.
continued..
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