2020 Asia Pacific Infrastructure Report

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SPECIAL FEATURE: OEM MAINTENANCE COST PROGRAM Another Airtime article reported on a study conducted by Asset Insight. The study looked at an Embraer Phenom 300 business jet (PW535 engines): “After five years, the value of the Phenom 300 with engines enrolled in ESP was $6,607,986, compared to a value of just $4,189,227 had the engines not been enrolled. With that sort of capital at stake, you really want to have the right plan for your aircraft.” – Catherine Cunningham, Associate Director – Public Relations & Communications, Pratt & Whitney Canada GIVEN THE BENEFITS OF ENROLLING AN AIRCRAFT ON AN AIRFRAME MAINTENANCE COST PROGRAM, WHY DO YOU THINK THAT SOME OPERATORS CHOOSE NOT TO ENROL THEIR AIRCRAFT? “Reasons for not enrolling in the program include: • New aircraft under warranty, so parts are replaced free of charge. • New aircraft with very few defects. • Operators want to perform scheduled maintenance by themselves but aren’t authorized by Dassault to claim for such labor. • New aircraft owner has no idea on how much is reasonable for maintenance costs. Some aircraft owners consider joining the program after the 1C inspection – Kathy Liu, General Manager, Dassault Falcon Business Service (Beijing) Ltd “Essentially, customers do not enrol in an airframe maintenance cost program because they may not have experienced first-hand the many significant benefits of the program. The reality is, there are so many benefits to these essential services. The Bombardier Smart Services cost-per-flight hour provides customers with immediate peace of mind due to budget predictability for genuine OEM aircraft parts and maintenance costs. A Smart Services maintenance plan can provide customers with a convenient monthly flight-hour service charge, that essentially replaces the unpredictable expenses that can occur for most parts. Not to mention certain labour costs as well. These programs also offer customers the utmost in cost protection when it comes to The “Smart Services” program is available from the time of new-delivery, as well as for all in service customers. The “Falconcare” covers parts and labor costs on scheduled maintenance, unscheduled maintenance, AOG on-site support, service bulletins, consumables, etc. maintenance services, enabling them to tailor their cost coverage based on operational needs through all available options. Complete coverage begins by enrolling in the Smart Services program, which provides extensive parts coverage for Learjet, Challenger and Global aircraft. Customers then have the freedom to choose a selection of additional coverage options, including landing gear overhaul, cabin system components, scheduled and unscheduled labour related to part removals from normal operations. Some of the important elements covered in the Smart Services program include avionic components; brakes and tires; windshields; electrical; hydraulic and flight control system components and more. – Annick Gagniere, Sr. Program Manager, Smart Services Sales & Development, Bombardier Aviation “On a very basic level, the customer may be new to aircraft ownership and unaware of the benefits of a PPH program. Or, they may not be far enough along in their ownership journey to fully appreciate how engine maintenance requirements – especially unplanned ones – can affect flight operations, particularly if their business depends on aircraft dispatch reliability. It is also possible that they may be unaware that a program like ESP is not just about budgeting for maintenance requirements, it is about moving their aircraft towards a more fully planned maintenance environment with no maintenance surprises. For example, some levels of ESP coverage provides complementary digital engine services – such as Oil Analysis, our FAST diagnostic and prognostic solution, and Proactive Services – which monitors and predicts engine performance, so that remedial action can be taken long before an issue occurs. These highly advanced, software-based systems alert us and operators when future maintenance might be required. This helps extend the time between maintenance events and helps eliminate unscheduled downtime. As an example, our Oil Analysis technology is up to 100 times more sensitive than other oil analysis methods and can detect a possible event up to hundreds of hours in advance. – Catherine Cunningham, Associate Director – Public Relations & Communications, Pratt & Whitney Canada 62 | <strong>2020</strong> INFRASTRUCTURE REPORT
IDENTIFY, GAIN INSIGHT & CLOSE ON BUSINESS & GENERAL AVIATION OPPORTUNITIES FIXED & ROTARY WING IN THE ASIA-PACIFIC REGION OPERATIONAL & INFRASTRUCTURE PRODUCT DEVELOPMENT & LAUNCH POLICIES & REGULATIONS IMPLEMENTATION JESSIE RAN Commercial Operations Director | MSc Investment Management MICHAEL HUI Consulting Manager | BASc Aviation Management CASPER ZHUANG Commercial Manager| MSc Accounting & Finance AVINAVA SENGUPTA Senior Commercial Analyst | MSc Engineering Enterprise Management ASIAN SKY GROUP - AVIATION CONSULTING & MARKET RESEARCH TEAM AVIATION A CONSULTING With our experienced team, senior executives and advisory council, we can provide you with valued analysis and strategies necessary to make the right business decisions. • Feasibility Studies • Business & Implementation Plans • Candidate Selection & Acquisitions MARKET RESEARCH Renowned for our market intelligence and industry reports, with almost a decades worth of proprietary data, this serves as an unmatched source of metrics for our market research. • Fleet <strong>Report</strong>s • Market Surveys • Demand & Forecasts • Market & Aircraft Valuations www.asianskygroup.com | E-mail: sales@asianskygroup.com
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ASIA PACIFIC REGION 2020 COVER FEAT
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2020 CONTENTS 02 03 04 06 09 12 14
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EXECUTIVE SUMMARY There are 3,566 a
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INFRASTRUCTURE OVERVIEW 121 5 428 1
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INTERVIEW: RICHARD WOLFSKEIL, ACTSI
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FBO OVERVIEW Fixed-base operators (
Page 13 and 14: FBO OVERVIEW COUNTRY/REGION FBO NAM
Page 15 and 16: INTERVIEW: RITA DAVID, COMLUX AVIAT
Page 17 and 18: The Future of the FBO Industry 2020
Page 19 and 20: INTERVIEW: PAUL DESGROSSEILLIERS, E
Page 21 and 22: MRO OVERVIEW Maintenance, Repair an
Page 23 and 24: MRO OVERVIEW ASIA PACIFIC TOP MRO S
Page 25 and 26: MRO OVERVIEW ASIA PACIFIC TOP MRO S
Page 27 and 28: RedeFIning mobility PROPELLING THE
Page 29 and 30: INTERVIEW: GREG EDMONDS, SALUS AVIA
Page 31 and 32: CUSTOMER SERVICE NETWORKS The Asia-
Page 33 and 34: CUSTOMER SERVICE NETWORKS - BUSINES
Page 45 and 46: COMPANY PROFILE: DASSAULT AVIATION
Page 47 and 48: SPECIAL FEATURE
Page 49 and 50: 2020 INFRASTRUCTURE REPORT | 47
Page 51 and 52: INTERVIEW: DAVID WEARMOUTH, GAMA AV
Page 53 and 54: CUSTOMER SERVICE NETWORKS - HELICOP
Page 61 and 62: Asia's FBO, proudly serving the reg
Page 63: SPECIAL FEATURE: OEM MAINTENANCE CO
Page 67 and 68: CUSTOMER SERVICE NETWORKS - ENGINES
Page 77 and 78: DIRECTORY LISTINGS 2020 INFRASTRUCT
Page 79 and 80: DIRECTORY LISTINGS Your ground hand
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Page 83 and 84: November 30, 2020, Senior Commercia
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2020 Asia Pacific Infrastructure Report

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