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InnFocus Summer 2021

InnFocus magazine for hoteliers in British Columbia

InnFocus magazine for hoteliers in British Columbia

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Courtesy of Kootenay Rockies Tourism Photo credit Mitch Winton featuring Hume Hotel, Touchstones Museum<br />

Market Performance<br />

Beyond identifying what those markets are, it’s also crucial to understand<br />

what the opportunity is with these markets. Destination BC provides a<br />

number of tools to source the latest information and ensure marketing<br />

programs and funds are being directed to the right places, thereby<br />

helping us drive more business to<br />

To be successful it’s essential<br />

that we have the support and<br />

buy-in of BC residents.<br />

you.<br />

Environics Analytics’ mobility data,<br />

VisitorView, tracks domestic visits,<br />

trips and total nights to BC and its<br />

tourism regions monthly, and is soon<br />

expected to distill that information<br />

even further at the regional district<br />

level. This data is published in a weekly Research Round-up, allowing<br />

tourism businesses to use this information to assess the latest travel<br />

patterns of key markets and determine whether a shift in how they<br />

market, including how they position themselves within a destination<br />

experience, is needed.<br />

While we know that international travel is not likely for a little while<br />

longer, it is important to note that once borders do open and we’re<br />

able to welcome back our international visitors, there are a number of<br />

data sources we can continue to leverage to compete on the global<br />

stage. In addition to standard tourism performance indicators such<br />

as international visitor arrivals, Destination<br />

BC has also launched a Signals and<br />

Sentiments Dashboard: an easy-to-access<br />

dashboard to monitor what is happening in<br />

each of our core geographic markets. The<br />

dashboard data helps us, and BC’s tourism<br />

industry, quickly understand which markets<br />

and audiences can start travelling again,<br />

and when—helping us make informed decisions about when to restart<br />

marketing activities and in which geographic markets.<br />

We encourage all businesses to leverage these resources when<br />

creating their strategies as we move forward toward recovery.<br />

10 <strong>InnFocus</strong>

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