InnFocus Summer 2021

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Emerald Lake Lodge crmr.com Located in Yoho National Park, not far from the Alberta border, Emerald Lake Lodge is designed for those who want to unplug and get close to nature. But that doesn’t exactly mean roughing it. The lodge’s parent company, Canadian Rocky Mountain Resorts, is known for offering exceptional cuisine and luxuriously comfortable accommodation, and this resort is no exception to that rule. “The lodge has been around for ages,” says Caitlyn Murphy, CRMR’s marketing manager. “The O’Connor family, the owners of Canadian Rocky Mountain Resorts, bought it in 1979 and before that it was a campground. A lot has changed since then.” The lodge perches on a 13-acre car-free peninsula in the middle of glacier-fed Emerald Lake (visitors take a shuttle across a bridge to reach the resort), and features a main building that houses the restaurant and lobby, as well as 85 guest rooms divided among 24 cabins. “They are scattered all around the property,” Murphy says. “Some are in the forest, some are by the lake itself.” Cozy mountain tradition is the ambience here, from the centuryold fireplaces and an oak bar salvaged from an 1890s Yukon saloon to the hand-hewn timbers, quiet reading rooms, and “epic hot tub” with surrounding mountain vistas. Guests can hike and paddle in summer, and ski and snowshoe in winter. “It’s a place you can go any season,” Murphy says. “There’s a loop that goes around the lake—it’s about an hour walk, and in winter that turns into a cross-country ski trail. I like to do a nice loop around the lake and then have a glass of wine on the patio.” She adds: “It’s a great, relaxing destination. It’s just the perfect place to detach from your phone.” Comfort in the Wild 18 InnFocus Courtesy of Emerald Lake Lodge
y Deb Froehlick Courtesy of Destination BC Integral Services Group’s MediDefense mPulse Hand Sanitizer is a revolutionary new formula that provides eight hours of protection against harmful microbes. Using advanced antimicrobial technology approved by Health Canada, it is odourless, free of VOCs, and moisturizes skin. www.integralservicesgroup.com/wp-content/uploads/2021/04/ ISG_Medi_Defense.pdf VI Banking’s 2021 ATMs provide large screens, fast transactions with Internet connection, and processing for all international cards globally. www.vibanking.ca Inntegrated Hospitality Management Ltd. has a new human resource administration service tailored for owner/operators that reduces administrative workload and fully administers the human resource function. www.inntegratedhospitality.com MTech Locks’ STAYmyway System includes a mobile key delivered to guests’ smartphones, which enables digital access to guestrooms and other hotel areas. It reduces touchpoints, saves time and costs, and streamlines check in. The system is compatible with MTech Locks and leading industry lock brands. www.mtechlocks.com LOC International Inc.’s new Nonstop product line, exclusively for Canada, features modern alarm clocks, wireless chargers, Bluetooth speakers, and UV sanitizers. They are approved by Marriott, Hyatt, and Hilton and can be custom branded to include your hotel’s logo and more. www.locinternational.com/technology-based-alarm-clock-chargingstations/ Sunco’s new SIP for Business is reliable, cost-effective SIP trunking for business communication systems. This system enables consolidation of phone numbers from multiple locations, maintaining existing phone numbers, fast activation of new phone numbers, unlimited long distance across most of North America, comprehensive failover options, and the potential to use existing telephone systems without requiring upgrades. www.sunco.ca/products/sunco-sip-business/ Royal Roads University is introducing three new specialization streams for their Master of Arts in Tourism Management: Social Entrepreneurship, Disaster and Emergency Management, and Sustainability. www.royalroads.ca/tourism-management-leaders Nespresso Professional is proud to introduce the Momento 100. Awarded the iF Design Award, it is aesthetically pleasing and easy to use. A touchscreen display with touch-free capabilities makes it perfect for self-serve or high-volume coffee environments. www.nespresso.com/pro/ca/en/order/machines/pro/momento-100- commercial-coffee-machines GreenStep Solutions Inc.’s Sustainable Tourism 2030 Pledge is a new initiative that provides an opportunity to tourism businesses and accommodations across Canada, the United States, and beyond, to commit to measuring and improving their sustainability performance between now and 2030. It’s free to sign up – the only investment is your time. www.sustainabletourism2030.com InnFocus 19
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Page 6 and 7: Courtesy of The Cove Lakeside Resor
Page 8 and 9: Understanding Traveller Behaviour a
Page 10 and 11: Courtesy of Kootenay Rockies Touris
Page 12 and 13: TRENDS & INSIGHTS by Greg Klaasen T
Page 14 and 15: GO Green A Journey Towards Sustaina
Page 16 and 17: Comfort in the Wild Three BC Wilder
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Page 22 and 23: you know what? My client still has
Page 24 and 25: The Potential of Productivity! How
Page 26 and 27: guests, it is important that we con
Page 28 and 29: NAMES IN THE NEWS by Deb Froehlick
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InnFocus Summer 2021

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