Newslink September 2021

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Driving test centre update
Opening of new theory test centre delayed
The DVSA has revealed that the new
theory test centre in Ilford, at Pioneer
Point, 3-5 Winston Way, will not be
opening for tests in September.
Reed in Partnership, which will be
carrying out tests on behalf of DVSA
under the new theory test contract
delivery, has informed the agency that
the new site will not be available as
initially planned and will now not open
until mid-to-late October.
DVSA is notifying candidates who have
booked directly through the theory test
booking service that their test will be
Bridge closure hits Whitby testing
The DVSA has been forced to close its
driving test centre in Whitby after a local
bridge closure left test routes inaccessible.
The centre shut on August 16 and will
re-open on October 31.
The DVSA says it will contact and
rebook all affected candidates with an
appointment at the Scarborough test
rescheduled. They will be offered the first
available dates at the new Ilford theory
test centre. Pupils should have received
a confirmation by the start of September.
If your pupil needs a theory test sooner,
they can choose a new date, time and
location that suits them online. They will
need their booking confirmation reference
and driving licence number to be able to
do this.
Trainer bookers will need to cancel and
re-book their candidates through the
trainer booker service and will be emailed
directly about this requirement.
centre on the same date and time where
possible.
ADIs do not need to do anything as the
DVSA will contact affected candidates
directly. Please be mindful of changes
when candidates go to sit their L-test.
Testing will resume at Whitby from
November when the bridge re-opens.
Call for vocational
trainers’ views
DVSA is recruiting
business managers to
work with vocational
trainers, to better
understand the sector’s current and
future business needs. The new roles
will also be a local contact so the DVSA
can improve its support services and
help you build your business.
Recruiting these new posts is underway.
However, to help DVSA understand
what will be required by these roles, it
has launched a new survey on how
vocational trainers’ relationship with
DVSA works and any areas in which it
can be improved.
The survey seeks your views on:
• DVSA communications
• the online business service
• test allocation and availability
The vocational trainer survey can be
found by clicking on the panels below,
to be completed by Tuesday, 14 September.
Click here for
the full story
Click here to
complete
survey
NEWSLINK n SEPTEMBER 2021
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