August 2021 IDM Special Edition
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POPI BASICS FOR DEBT COUNSELLORS<br />
INTRODUCTION<br />
Debt review is an information rich process with<br />
personal information at its core. Introduce the<br />
Protection of Personal Information Act, 2013 (‘POPIA’)<br />
to the mix and suddenly the information obligations<br />
upon Debt Counsellors become that much heavier.<br />
Your Client is now<br />
the “Data Subject”<br />
There is a lot to consider from a processing perspective when<br />
undertaking a debt review process for a consumer, who is now<br />
known as the ‘data subject’ in the PoPI Act.<br />
Personal information is processed from the start of a debt review and<br />
continues for an extended period of time until the consumer is finally<br />
cleared by the Debt Counsellor.<br />
Even after the review ends, data has to be stored for some time. What<br />
are some things you need to know about the PoPI Act if you are a<br />
Debt Counsellor?
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