022_BILKENT_FAALİYET_RAPORU_INGILIZCE (1)

2020

Annual Report

CONTENTS

Bilkent Holding at a Glance

Bilkent Holding in Brief 04

Vision & Mission 09

Ethics Policy 11

Quality Policy 12

Shared Values of Bilkent Holding 13

Message from the Chairman

of Board of Directors 17

Board of Directors 19

CEO’s Message 23

Coordination Committee 27

Key Financial Indicators 29

Bilkent Holding in Turkey 33

Bilkent Holding in the World 35

Milestones 39

Fields of Activity

Contracting and Project Companies

Tepe Construction 45

Tepe Prefabricated Construction 47

Meteksan Defence 48

Bilbak 51

Industry and Trade Companies

Tepe Home Furniture and Decoration 52

Tepe Betopan 53

Meteksan Printing 54

Bilkent Energy Plant 55

Corporate Service Companies

Tepe Service & Facility Management 56

Tepe Defence 57

Bilintur Catering Centre 58

Tepe Health and Safety 59

Tepe Service Card 60

Adonis 61

Individual Service Companies

Sports International 62

Bilkent Insurance and Reinsurance Brokerage 63

Tepe Security 64

Bilintur/Bilkent Hotel 65

Real Estate Management Companies

Bilkent CYBERPARK 67

Tepe Real Estate Investment 69

Subsidiaries

Felisya Biomedical 71

TAV Airports Holding 72

TAV Investment Holding 73

İstanbul Sea Buses (İDO) 75

Travelex Turkey 77

Sustainability

Human Resources 79

Quality, Environment,

Occupational Health and Safety 81

Corporate Management

Unique to Bilkent Holding

Effective Managerial Structure 83

Internal Audit 84

Independent Auditor's Report 85

Contact 91

2020 Annual Report

The Future

is Ours

We adopt innovation as a part of our culture and operate

in a future-oriented way with our belief in the power of

development.

3

2020 Annual Report

Bilkent Holding

in brief

Total Assets

4,98 2,99

Total Equity

Billion TL

Billion TL

Total Revenue

3,01 538,5

Billion TL

EBITDA

659,2

Million TL

Gross Profit

Million TL

*TFRS figures in TL, which have been independently audited.

See page 85 for the independent audit opinion.

4

2020 Annual Report

Contracting and

Project Companies

Industry and

Trade Companies

Bilkent Holding A.Ş.

bilkentholding.com.tr

Tepe Construction

tepe.com.tr

Tepe Prefabricated

Construction

tepeprefabrik.com.tr

Meteksan Defence

meteksan.com

Bilbak

Tepe Home Furniture

and Decoration

tepehome.com.tr

Tepe Betopan

betopan.com.tr

betopan.net

Year of

Incorporation

1986

Number of

Employees

Blue Collar: 4

White Collar: 45

Total: 49

Field of Activity

-Construction

-Furniture

Production

-Retail

-Printing

-Defence Industry

-Security

-Sports Centers

-Insurance

-Tourism

-Energy

-Real Estate

-Service

Year of

Incorporation

1969

Number of

Employees

Blue Collar: 39

White Collar: 49

Total: 88

Field of Activity

-Contracting

-Investment

-Program

Management

Year of

Incorporation

1977

Number of

Employees

Blue Collar: 42

White Collar: 46

Total: 88

Field of Activity

-Prefabricated

Buildings

Year of

Incorporation

2006

Number of

Employees

Blue Collar: 62

White Collar: 261

Total: 323

Field of Activity

-Defence Industry

Year of

Incorporation

1991

Number of

Employees

Blue Collar: 48

White Collar: 11

Total: 59

Field of Activity

-Maintenance,

Support,

Operation,

Construction

Year of

Year of

Incorporation Incorporation

1997

1984

Number of Number of

Employees Employees

Blue Collar: 273 Blue Collar: 224

White Collar: 151 White Collar: 58

Total: 424

Total: 282

Field of Activity Field of Activity

-Furniture and -Production of

Home Accessories Building Boards

Retailing

-Furniture Exports

-Turnkey

Projects / Crowd

Sales

-E-Commerce

5

2020 Annual Report

Industry and

Trade Companies

Corporate

Service Companies

Meteksan Printing

meteksan.com.tr

Bilkent Energy Plant

bilenerji.com

Tepe Service & Facility

Management

tepeservis.com.tr

Tepe Defence

tepesavunma.com.tr

BCC Catering

bcccatering.com.tr

Tepe Health and Safety

tepeisg.com.tr

Year of

Incorporation

1969

Number of

Employees

Blue Collar: 333

White Collar: 94

Total: 427

Field of Activity

-Printed Products

-Customized

Printing and

Distribution

Services

-Notebooks,

Block Notes etc.

Stationery and

Digital Printed

Products

Year of

Incorporation

1993

Number of

Employees

Blue Collar: 10

White Collar: 7

Total: 17

Field of Activity

-Energy Production

Year of

Incorporation

2008

Number of

Employees

Blue Collar: 8.037

White Collar: 377

Total: 8.414

Field of Activity

-Integrated Facility

Management

Services

-Corporate

Cleaning Services

-Call Center

-Special Integrated

Projects (City

Hospitals Support

Services P1.P2)

Year of

Incorporation

1993

Number of

Employees

Blue Collar: 12.307

White Collar: 144

Total: 12.451

Field of Activity

-Private Security

Consulting and

Service

-360° Security

Consulting and

Service

-RSO and

Consultancy

Service for Ports

and Ships

-Private Security

Training

Year of

Incorporation

1993

Number of

Employees

Blue Collar: 2.417

White Collar: 156

Total: 2.573

Field of Activity

-Production,

Distribution and

Service in the

Catering Industry

Year of

Incorporation

2013

Number of

Employees

Blue Collar: 0

White Collar: 125

Total: 125

Field of Activity

-Occupational

Health and Safety

6

2020 Annual Report

Corporate Service

Companies

Individual Service

Companies

Tepe Service Card

tepeserviskart.com.tr

Adonis

adonis.com.tr

Sports International

sportsinternational.com.tr

Bilkent Insurance and

Reinsurance Brokerage

bilsigorta.com.tr

Tepe Security

tepeguvenlik.com.tr

Bilintur/Bilkent Hotel

bilkentotel.com.tr

Year of

Incorporation

2017

Number of

Employees

Blue Collar: 0

White Collar: 12

Total: 12

Field of Activity

-Smart Card

Service

Year of

Year of


2010

1994

Number of Number of

Employees Employees



Total: 72

Total: 448


-Sales and After- -Sports and

Sales Service in Healthy Living

Cleaning Products

and Hygiene

Solutions Industry

Year of

Incorporation

1989

Number of

Employees

Blue Collar: 1

White Collar: 19

Total: 20

Field of Activity

-Insurance and

Reinsurance

Brokerage

Service

Year of

Year of


2011

1990

Number of Number of

Employees Employees



Total: 260

Total: 145


-Private Electronic -Hotel

Security Solutions, Management

Alarm Systems

and Alarm

Monitoring

System for

Individuals and

Organizations

7

2020 Annual Report

Real Estate Management

Companies

Subsidiaries

Bilkent CYBERPARK

cyberpark.com.tr

Tepe Real Estate

Investment

tepeemlak.com.tr

Felisya Biomedical

felisyabiyomedikal.com

Istanbul Sea Buses

(IDO)

ido.com.tr

TAV Airports Holding

tavhavalimanlari.com.tr

TAV Investment Holding

tavyatirimholding.com

Travelex Turkey

travelex.com.tr

Year of

Incorporation

2001

Number of

Employees

Blue Collar: 0

White Collar: 23

Total: 23

Field of Activity

-Technology

Development

Zone

Year of

Incorporation

1996

Number of

Employees

Blue Collar: 5

White Collar: 66

Total: 71

Field of Activity

-Mall and Asset

Management

-Leasing

-Project and

Concept

Consultancy

Year of

Incorporation

2020

Number of

Employees

Total: 8

Field of Activity

-Medical Device

Production,

Promotion and

Sales

Year of

Incorporation

1987

Number of

Employees

Total: 1.027

Field of Activity

-Sea Bus

Management

Year of

Incorporation

1997

Number of

Employees

Total: 14.484

Field of Activity

-Airport

Management

Year of

Incorporation

2005

Number of

Employees

Total: 1.500

Field of Activity

-Construction

and Parking Lot

Management

*Number of

Employees

Excluding Holding

Companies

Year of

Incorporation

2000

Number of

Employees

Total: 42

Field of Activity

-Airport and

Kuşadası

Cruise Port

Exchange Offices

Management

8

2020 Annual Report

Vision

& Mission

Bilkent Holding will continue to grow stronger by

carrying its experience into the future, with its

reliable stance created with the Bilkent image,

its leading position in the sector, its strong

financing structure, and its respect for laws and

ethical values.

9

2020 Annual Report

The vision

of Bilkent

Holding;

To make Bilkent Holding and its companies a

global brand in line with the goal of achieving

the best in all sectors in which it operates, and

to contribute to the creation of a sustainable

world by adopting respect for the environment

and people as indispensable principles.

The mission

of Bilkent

Holding;

To contribute to Bilkent University's objective

of being one of the world's leading educational

institutions by means of its sustainable

sources of income in all sectors it operates

with a contemporary, reliable, competitive and

dynamic management approach.

10

2020 Annual Report

Ethics Policy

Bilkent Holding aims to ensure that all of its employees are distinguished individuals in their

personal and professional lives by serving as a role model for future generations.

Accordingly, Bilkent Holding undertakes that;

• The employees accurately record all information and comply with all existing legal regulations and

legislation,

• The employees neither use corporate information outside the institution, nor disclose them to

unauthorized persons,

• The employees act in line with the interests of Bilkent Holding while making their decisions,

• The employees are aware of their responsibilities towards the environment in all fields in which it

operates,

• The employees act with respect and fairness towards the competitors and avoid unfair competition,

• The employees respect personal data and comply with the regulations required by the legislation on

this matter,

• The employees shall not receive gifts, accept donations or benefit in any way whatsoever from

companies or individuals who do or want to do business with Bilkent Holding, except under the

conditions permitted by the applicable laws.

Ali Haydar KURTDARCAN


Chief Executive Officer (CEO)

Date of Approval: 29.06.2018

Rev. No/ Date: 00 / -

Abdullah ATALAR

Bilkent Holding

Chairman of Board of Directors


Rev. No: 00 / -

11

2020 Annual Report

Quality Policy

Operating in a wide range of different industries, Bilkent Holding

has adopted the approach of sustainability of today's needs without compromising its

ability to meet the needs of future generations. Continuous improvement is supported both

financially and operationally in quality management systems, and suppliers and customers

are encouraged to participate in this process in the entire holding and all companies.

Accordingly, Bilkent Holding has adopted the following principles in order to ensure the

satisfaction of its stakeholders:

• Compliance with national and international standards and rules

• Efficient use of resources

• Being responsive to human and environmental health

• Compliance with the requirements of quality management system and continuously

improving its effectiveness

In line with these principles, Bilkent Holding, which offers its services in accordance with

contractual requirements and company rules, undertakes to share its experiences with all its

customers and stakeholders.





Rev. No/ Date: 00 / -

Abdullah ATALAR

Bilkent Holding



Rev. No: 00 / -

12

2020 Annual Report

Shared Values of

Bilkent Holding

Our shared values are a basic guideline for all

group companies and the employees under the

roof of Bilkent Holding. These values make up the

cornerstone of all our relationships inside and

outside the organization.

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2020 Annual Report

Every employee of Bilkent Holding performs their

duties in line with our shared values.

Development Reliability Loyalty Dignity

• Investigates all

developments (industrial,

economic, technological

developments etc.),

innovations and

opportunities that may

affect his/her job.

• With a creative

approach, makes use of

all the developments that

will take his/her job one

step further.

• Regarding his/her

duties, continuously

improves himself/

herself professionally and

personally by making use

of all kinds of

development

opportunities (reading,

researching, trying,

getting feedback etc.).

• Behaves actively

and extrovert in social

relationships and

strives to develop

effective collaborations

and build beneficial

relationships.

• Quickly adapts to new

processes and

applications

(technological,

systematic, standards

etc.) required by business

and adapts himself/

herself and the way

he/she does business to

change.

• Works in a way to

increase efficiency and

added value created

within his/her

department/unit.

• Inspires confidence

with his/her in-depth

knowledge, experience

and expertise.

• Assumes the

responsibility for his/her

decisions and actions

and stands behind their

results.

• Performs his/her works

accurately and on time

without compromising on

quality standards.

• Keeps his/her promises

(even if they are not

written) and does not

make promises that he/

she cannot keep.

• Adopts a straightforward

and transparent

approach in his/her

relations with

stakeholders (customers,

suppliers, employees,

holding companies, etc.)

and protects mutual

rights.

• Sees himself/herself

as a member of the huge

Bilkent family and acts

with the consciousness

of “We”.

• Works with a heartfelt

commitment in line

with the “Contribution

to Education” mission of

Bilkent group

companies.

• Exhibits an attitude that

is aware of his/her

duties and

responsibilities in his/her

works.

• Exhibits attitudes

and behaviors in line

with the spirit of unity

among group

companies, solidarity

and common interests.

• Considers working in the

long-term at the Bilkent

Group.

• Reflects the reputation of

the company and Bilkent

Holding consistently

(with his/her words and

behavior, relationships,

clothing etc.) in every

platform.

• Does not compromise on

long-term relationships

and principles.

• Complies with legal

and ethical rules in all

conditions and ensures

that they are complied

with.

14

2020 Annual Report

We are the

Pioneer

of Innovation

We adapt to today's changing dynamics and go after

the new and the "best" through our R&D activities.

15

2020 Annual Report

16

2020 Annual Report

Message from

the Chairman

of Board of

Directors

Bilkent Holding increased

its total revenue by 3% to

TL 3,012 billion in 2020.

2,914

2019

3,012

2020

Total Revenue

(Billion TL)

17

2020 Annual Report

It has been a challenging year with

extraordinary developments for our country as

well as for the entire world.

While the Covid-19 pandemic has turned into a

human tragedy, it has also affected global and

national economies seriously.

The pandemic has costed the lives of millions

of people, while it has changed our lifestyles

and the ways we do business. In this difficult

year, we have managed to maintain our strong

financial structure and increase our revenues,

with the great commitment and outstanding

efforts of our employees. Thanks to our financial

discipline, we closed this year with growth.

Since the first day of the outbreak of pandemic

in Turkey, we have taken measures to protect all

our employees against pandemic and regularly

monitored their health with the understanding

of "human health first". In the light of all these

measures, we have made great efforts to

continue our operations uninterruptedly.

Another development that I am proud of is the

responsibility that Bilkent Holding has assumed

in the fight against Covid-19. The company

named Felisya Biomedical was incorporated

within Bilkent Holding for the Covid-19 rapid

diagnosis kit "Diagnovir", which was developed

using the infrastructure of the National

Nanotechnology Research Center (UNAM) of

Bilkent University. Developed with domestic and

national resources, this device will significantly

reduce the spread of the virus and Diagnovir

will be of great benefit in returning to social life.

While the Turkish economy grew by 4.5% in

the first quarter of 2020, it experienced a

significant contraction by 9.9% in the second

quarter due to the restrictions caused by the

pandemic. With the normalization process in

the third quarter, domestic demand started to

increase and an annual growth of 6.7% was

realized. In total, 0.5% growth was recorded in 9

months of 2020.

The effectiveness of the vaccination process,

which will affect the course of the pandemic,

and the impact of the correct and decisive steps

we will take in this process will decide on what

kind of year 2021 will be. We have observed

that the economic problems that emerged

during this period has triggered significant

changes in many areas. We have responded

to such change very quickly, together with our

companies which have broken new grounds

and set the standards in their respective field of

activity since the day they were incorporated,

as well as our valuable employees. We have

taken and will continue to take the necessary

actions by reviewing our investment and

production strategies and the ways we do

business accordingly.

We will continue to work with all our efforts

to offer scholarships for more students and

educate students who can open new horizons

for our country in line with our founder Prof.

Dr. İhsan Doğramacı's motto of "Further, to

the best...". Accordingly, I am pleased that

we have successfully closed this year which

was challenging for the whole world and our

country, and I express my sincere thanks to

all our employees, customers, suppliers and

stakeholders for their efforts.

Abdullah ATALAR


18

2020 Annual Report

Board of

Directors

Abdullah ATALAR




Serving as the Chairman of

Board of Directors of Bilkent

Holding since 2016, Abdullah

ATALAR is also the President

of İhsan Doğramacı Bilkent

University.

Serving as the Chief Executive

Officer (CEO) of Bilkent

Holding since 2016, Ali Haydar

KURTDARCAN is also in

charge as the Vice Chairman

of the Board of Directors of TAV

Airports, one of subsidiaries of

Bilkent Holding.

19

2020 Annual Report

Hitay ÖZBAY

Member of the Board of Directors

Erdal EREL


A. Kürşat AYDOĞAN


Serving as the Member of the

Board of Bilkent Holding since

2019, Prof. Dr. Hitay ÖZBAY is

also a Faculty Member at the

Department of Electrical and

Electronics Engineering of İhsan

Doğramacı Bilkent University.



2012, Prof. Dr. Erdal EREL is also

a Faculty Member at the Faculty

of Business Administration


University.



2016, A. Kürşat AYDOĞAN is

also the Vice Rector of İhsan

Doğramacı Bilkent University for

Administrative and Financial

Affairs.

20

2020 Annual Report

The Secret to Our

Success is Being "We"

We act with the awareness of being a family and share

the happiness of our common achievements with our

company employees and business partners.

21

2020 Annual Report

22

2020 Annual Report

CEO’s

Message

Bilkent Holding has

demonstrated its strong

capital structure by

increasing its total assets

to TL 4.98 billion by the

end of 2020.

Ali Haydar

KURTDARCAN


23

2020 Annual Report

The year 2020 brought great changes

for the whole world and our country. In

this period, which was deeply influenced

by the pandemic, we have felt its

economic consequences seriously in

Turkey and in the world.

The main feature of the economic crisis

caused by Covid-19 which distinguishes

it from other global economic crises is

that it emerged as a significant and

unexpected negative shock on both sides

of economic activity, namely supply and

demand.

Despite all the extraordinary challenges

caused by the pandemic, Bilkent Holding

has achieved the financial targets

it has set for 2020. Bilkent Holding's

consolidated sales, which were TL 2.9

billion in 2019, were maintained at TL

3.011 billion in 2020. As a result of our

increased operational profitability

in 2020, our consolidated EBITDA

increased by 65% year-on-year,

reaching TL 659 million. And our

consolidated assets increased by 9%,

exceeding TL 4.9 billion.

In 2020, when we struggled with

many changes and challenges, we, as

Bilkent Holding, continue our activities

efficiently thanks to our prudent and

effective financial management as well

as outstanding efforts of our employees.

The most important factor of our

achievements to date is undoubtedly

our strong human resources. As Bilkent

Holding and its group companies,

the number of our employees has not

decreased during this difficult period,

and as of the end of 2020, the number of

employees is 26,379. Tepe Defense, Tepe

Service and BCC Catering continue to

lead our workforce.

Tepe Service moved up to 385th place

in the Fortune 500, ranking 54th

among Ankara-based companies. In

addition, it ranked 39th in the number

of employees and 44th among the

companies that increased their sales

the most. With a female employee ratio

of 61%, Tepe Service ranked 23rd with

5,020 female employees in the "Female

Employee Friendly" category and

56th with 74 female managers in the

"Female Manager Friendly" category

among the top 100 companies in Capital

Magazine's ranking of "Women Friendly

Companies".

Moreover, Tepe Service obtained the

V-SAFE Secure Service Certificate as

part of the service competency of the

company during the Covid-19 outbreak.

And BCC Catering obtained the Covid-19

Safe Production Certificate.

Another development we are proud of is

the establishment of Felisya Biomedical

with the purpose of providing benefit

for public health and developing new

technologies and products in the field of

health technologies.

We pay importance to digital

transformation projects that will

determine our way of doing business

in the future. Accordingly, the

Information Technologies and Digital

Transformation Coordination Office

was established within the holding,

and we continue to invest in innovation

in all our companies. Almost all of the

holding and group companies have

adopted the same ERP system and we

have achieved the target of effective

management of business processes. The

modular furniture collection specially

produced by Tepe Home was launched,

the mobile application was introduced

and JivoChat application was provided

on the e-commerce site as the live

support provider.

Bilkent CYBERPARK, one of Turkey's

largest technoparks, became the

Champions of Turkey for the second

time by winning the "National

Winner" award during the European

Entrepreneurship Encouragement

Awards (EEPA) organized by the

European Commission.

Tourism is one of the most affected

sectors during the pandemic. Prioritizing

the importance it attaches to its

customers above all else, Bilkent Hotel

became the first hotel in Ankara to

receive the "Safe Tourism Certificate".

Tepe Prefabricated Construction

performed the manufacturing and

installation of the 26,134 m2 section of

Turkey's first pandemic hospital, built

by the Ministry of Health in Yeşilköy,

İstanbul, in a very short time like 45

days.

Tepe Construction, one of the leading

construction companies in Turkey

with its experience of more than 50

years, managed to enter the ENR

Contractors list in 2020, moving up 5

ranks compared to the previous year

and ranking in the 179th place. Tepe

Construction started the construction of

"Park Mozaik Su", the third phase of the

Park Mozaik project, which made a great

impression with its architectural style

and innovative design.

Developing high technology products

for the defense and security of Turkey,

Meteksan Defence signed the contract

for the Retinar FARAD Drone Detection

Radar and delivered it with great

success in the same year. A design and

consultancy contract was signed for

the second Wound Defense Training

Simulator in the Republic of Korea.

Meteksan Defence held the press release

of Turkey's First Armed Unmanned

Sea Vehicle, ULAQ, as a result of its

cooperation with ARES Shipyard.

Bilkent Center, which is managed by

Tepe Real Estate Investment, became

the first shopping mall to receive the

Zero Waste Certificate by establishing

the Zero Waste Management System.

Then, Tepe Nautilus received the Zero

Waste Certificate with the Zero Waste

Management System it established.

Tepe Betopan, one of the leading

companies in the construction materials

industry, became one of the 4 Turkish

partners in the Iceberg Project, which is

a part of the EU Horizon 2020, one of the

world's largest civil research programs.

I would like to express my gratitude to

especially our founder Prof. Dr. İhsan

Doğramacı as well as all our employees

and stakeholders, who have contributed

to Bilkent Holding's success until today.

With my best wishes to reach healthy

and happy tomorrows together...

24

2020 Annual Report

We are the Power

of Tomorrows

We take great steps for the future of our country

with our experience and the doors we open to

the world.

25

2020 Annual Report

26

2020 Annual Report

Coordination

Committee


President of Coordination

Committee


Graduated from the Department

of Civil Engineering of Middle

East Technical University in 1973,

Ali Haydar Kurtdarcan started

to work as Assistant General

Manager at Tepe Construction in

1987 and has served in various

management levels of the

holding companies. Kurtdarcan

is the Chairman of Coordination

Committee and Chief Executive

Officer (CEO) of Bilkent Holding

and also the Deputy Chairman

of the Board of Directors at TAV

Airports.

Orhan KORAL

Member of Coordination Committee

Group President

Orhan Koral graduated from

Department of Civil Engineering

of Istanbul Technical University,

in 1982, and completed his

master's degree at Faculty


of Istanbul University a year

later. Started working as a Civil

Engineer at Tepe Yapı in 1985,

Orhan Koral has served in

various management positions

in Bilkent Holding companies.

Koral, who continues working

as Bilkent Holding Coordination

Committee Member and Group

President, is the Chairman of

the Board of Directors of Bilintur

Bilkent Tourism, Tepe Home, Tepe

Construction, Tepe Turkmenistan

and Bilkent Real Estate &

Investment.

Levent GÜLER

Member of Coordination Committee

Group President

After graduating from TED

Ankara College in 1985, Levent

Güler completed his master's

degree at the Department of

Civil Engineering of Middle East

Technical University and Faculty



University. Started working

as a Field Engineer at Tepe

Construction in 1989, Levent

Güler has served in various

management levels of the

holding companies. Güler, who

continues working as Bilkent

Holding Coordination Committee

Member and Group President,

is the Chairman of the Board of

Directors of Bilkent Insurance

and Reinsurance Brokerage, Tepe

Defence, Tepe Service and Facility

Management, Tepe Security, BCC

Catering, Tepe Health and Safety,

Tepe Service Card, Adonis and

Limon.

27

2020 Annual Report

Önder SEZGİ

Member of Coordination

Committee

Tunç BATUM


Committee

Group President

Osman Suat DEMİREL


Committee

Group President

Alaattin TABUR


Committee

Group President

After graduating from

the Faculty of Political

Sciences of Ankara

University in 1988,

Önder Sezgi worked as

a Tax Inspector at the

Tax Inspectors Board of

Ministry of Finance until

1998. He joined Tepe Group

in 1998. Working as Bilkent

Holding Financial Affairs

Coordinator until 2016,

Sezgi has served in various

management levels of

holding companies and

subsidiaries. Serving

as the Bilkent Holding

Coordination Committee

Member, he is also the

Deputy Chairman of the

Board of Directors in all

group companies.

Tunç Batum completed

his high school education

at Ankara Atatürk

Anatolian High School, and

his undergraduate and

graduate education at METU

Electrical and Electronics

Engineering (1983-1989)

and then started working

as the Assistant Production

Manager at Aselsan and

served in management levels

of various companies. Tunç

Batum was appointed the

Assistant General Manager

of Communication Systems

at Meteksan Defence in

2013, a company of Bilkent

Holding, and served as

General Manager in the

same company between

2016-2019. Batum, who

continues working as Bilkent

Holding Coordination

Committee Member and

Group President, is the

Chairman of the Board

of Directors of Meteksan

Defence, Bilkent Energy

Plant, Bilkent CYBERPARK,

Tepe Betopan and Tepe

Prefabricated Construction.

Graduated from the

Department of Business

Administration of METU

in 1989, Suat Demirel

started his career

as an auditor in an

international audit firm

and later served in senior

management positions

in many multinational

companies. Demirel

joined Bilkent Holding

in 2015 and served as

the General Manager of

Bilintur Bilkent Tourism

and Tepe Home. Currently,

he is the Bilkent Holding


Member and Chairman

of the group consisting of

TAV Investment, İstanbul

Sea Buses (İDO), Travelex

Turkey and Park Villa.

After graduating from the

Department of Economics

of Hacettepe University

in 1989, Alaattin Tabur

worked as a Tax Inspector

at the Tax Inspectors

Board of Ministry of

Finance until 2005, and

then joined Bilkent Holding

as Assistant Budget

Control Coordinator

in 2005, and served

as Assistant Financial

Affairs Coordinator

and Financial Affairs

Coordinator. Serving

as the Bilkent Holding


Member and Head of

Financial Affairs Group

responsible for Financial

Affairs, Budget, Internal

Control and Corporate

Risk Management, Tabur

is a Member of the Board

of Directors of Bilkent Real

Estate Investment and

İDO Istanbul Sea Buses.

28

2020 Annual Report

Key

Financial

Indicators

Bilkent Holding has achieved a growth performance in

the last three years and its consolidated assets have

exceeded 4.9 billion TL, while the total revenue of the

Holding and its subsidiaries has reached 3 billion TL.

With the importance it attaches to its strong capital structure,

Bilkent Holding increased its total equity by 12% compared to

the previous year to TL 2.99 billion.

Key Financial Indicators*

2018 2019 2020

Total Current Assets 1.799.815.238 2.037.406.440 2.710.053.110

Total Non-Current Assets 1.967.820.824 2.534.984.467 2.274.356.875

Total Assets 3.767.636.062 4.572.390.907 4.984.409.985

Total Equity 2.473.692.472 2.672.768.159 2.996.598.571

Total Revenue 2.490.997.696 2.913.841.865 3.011.882.392

Gross Profit 414.090.958 546.811.499 538.519.074

EBITDA 272.759.093 399.188.575 659.188.324

TFRS figures in TL, which have been independently audited.

See page 85 for the independent audit opinion.

29

2020 Annual Report

Closely following the business opportunities in different industries,

Bilkent Holding has demonstrated a balanced financial performance

by steadily increasing both its total assets and total equity.

4,572

4,984

2,673

2,997

2019

2020

2019

2020

Total Assets (Billion TL)

Total Equity (Billion TL)

%9

Bilkent Holding increased its total

assets by 9% to TL 4,984 billion in

2020.

%12


equity by 12% to TL 2,997 billion in

2020.

2.914

3.012

2019

2020

Total Revenue (Billion TL)

%3


revenue by 3% to TL 3,012 billion in

2020.

30

2020 Annual Report

We are

Inside the Life

We successfully continue our activities in every

field that interacts with people, and we leave

our mark in many different sectors.

31

2020 Annual Report

32

2020 Annual Report

Bilkent Holding

in Turkey

Bilkent Holding incorporates Turkey's leading brands operating in a

wide range of industries from industry to service, from construction to

information technologies.

22

59

39

17 16 11

35

10

09

45

48

34

64

20

77

43

41

15

07

54

03

26

81

67

14

74

78

06

32 42

70

37

18

71

68

33

40

19

50

51

57

66

01

55

05

38

80

31

60

46

58

52

27

79

44

28

02

24

23

62

63

61

29 69

21

53

12

47

08

75

36

25

04

49

13

56

72

73

65

76

30

K.K.T.C

Adonis

BCC Catering

Bilbak


Bilkent CYBERPARK

Bilkent Hotel &

Conference Center



Meteksan Printing

Meteksan Defence


Tepe Betopan

Tepe Real Estate Investment

Tepe Security

Tepe Home

Tepe Construction


Tepe Prefabricated

Construction

Tepe Defence


Management

Tepe Service Card

Felisya Biomedical

İDO İstanbul Sea Buses

Marmara Sea

TAV Airports

Ankara Esenboğa Airport, Alanya Gazipaşa Airport, Antalya Airport,

İzmir Adnan Menderes Airport, Milas-Bodrum Airport


İstanbul and Tokat

Travelex Turkey

Ankara Esenboğa Airport, İzmir Adnan Menderes Airport,

Antalya Airport, Alanya Gazipaşa Airport, Kuşadası Cruise Port,

İstanbul Vadistanbul Head Office

33

2020 Annual Report

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

Adana :

Adıyaman :

Afyon :

Ağrı :

Amasya :

Ankara :

Antalya :

Artvin :

Aydın :

Balıkesir :

Bilecik :

Bingöl :

Bitlis :

Bolu :

Burdur :

Bursa :

Çanakkale :

Çankırı :

Çorum :

Denizli :

Diyarbakır :

Edirne :

Elazığ :

Erzincan :

Erzurum :

Eskişehir :

Gaziantep :

Giresun :

Gümüşhane :

Hakkari :

Hatay :

Isparta :

Mersin :

İstanbul :

İzmir :

Kars :

Kastamonu :

Kayseri :

Kırklareli :

Kırşehir :

Kocaeli :

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

Konya :

Kütahya :

Malatya :

Manisa :

Kahramanmaraş :

Mardin :

Muğla :

Muş :

Nevşehir :

Niğde :

Ordu :

Rize :

Sakarya :

Samsun :

Siirt :

Sinop :

Sivas :

Tekirdağ :

Tokat :

Trabzon :

Tunceli :

Şanlıurfa :

Uşak :

Van :

Yozgat :

Zonguldak :

Aksaray :

Bayburt :

Karaman :

Kırıkkale :

Batman :

Şırnak :

Bartın :

Ardahan :

Iğdır :

Yalova :

Karabük :

Kilis :

Osmaniye :

Düzce :

34

2020 Annual Report

Bilkent Holding

in the World

With its strong operational

structure, Bilkent Holding has

served 73 different countries

around the world with its 10

companies in 2020.

Bilkent Holding, ranked among Turkey's largest

50 groups of companies, carries its domestic

experience abroad with operations in Africa,

America, European Countries, Central Asian

Turkic Republics, Middle East and Russia.

35

2020 Annual Report

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16

17

18

19

20

USA:

Afghanistan:

Germany:

Albania:

Australia:

Austria:

Azerbaijan:

Bahrain:

United Arab

Emirates:

Bosnia and Herzegovina:

Bulgaria:

Algeria:

Czechia:

Denmark:

East Timor:

Dominican Republic:

Estonia:

Ethiopia:

Morocco:

Ivory Coast:

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

Finland:

France:

Ghana:

Guinea:

South Africa:

South Korea:

Georgia:

Haiti:

Croatia:

Holland:

Iraq:

England:

Ireland:

Spain:

Israel:

Italy:

Cameroon:

Canada:

Montenegro:

Qatar:

Kazakhstan:

Kyrgyzstan:

TRNC:

Congo:

Kosova:

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

Latvia:

Libya:

Lebanon:

Macedonia:

Malta:

Mexico:

Egypt:

Namibia:

Niger:

Uzbekistan:

Panama:

Papua New Guinea:

Peru:

Poland:

Portugal:

Romania:

Russia:

Senegal:

Seychelles:

Suriname:

Saudi Arabia:

Chile:

Tunisia:

Turkmenistan:

Ukraine:

Oman:

Venezuela:

Greece:

Bilkent CYBERPARK

Tepe Betopan

Tepe Home

Tepe Construction

Tepe Prefabricated

Construction

Tepe Defence

Tepe Service & Facility Management

TAV Airports


Meteksan Defence

36

2020 Annual Report

From Past to

Future

We take steps towards the future in the light of

our vision with the inspiration of our existence

for half a century.

37

2020 Annual Report

38

2020 Annual Report

Milestones

Operating based on the motto of "doing the best" in

all stages of its corporate and operational structure,

Bilkent Holding has become a leading organization

that is defined as competitive, open to development

and innovation, reliable, environment-friendly,

professional as well as dynamic.

1960s 1970s 1980s

1968

• Dilek Construction was founded to

undertake the construction project of

Hacettepe Children's Hospital. With the

projects it completed, the company took its

place among the most robust and reliable

firms in the construction industry of

Turkey and involved in the construction of

almost all college campuses and hospitals

in Turkey.

1969

• Tepe Wood Metal & Machinery was

incorporated to undertake the

construction of wooden works and

furniture of Hacettepe Children's Hospital.

• Meteksan was incorporated to undertake

the provision of oxygen gas requirement

of Hacettepe University Hospital.

• Oxygen and Other Gases Filling Facility

was established by Meteksan.

39

1974

• Tepe Marketing was incorporated to

carry out internal and external marketing

activities of Tepe Group products and

regional offices of the company in İzmir,

İstanbul, Antalya and Adana were

opened.

1975

• Beytepe Printing Facilities of Meteksan

Printing was established.

1976

• The first retail store was opened at Tepe

Marketing to market the products of Tepe

Group.

1977

• Tepe Prefabricated Construction was

incorporated.

1979

• The activities of the Oxygen and Other

Gases Filling Facility, established by

Meteksan, ended.

1983

• Beytepe Paper-Carton Production Facilities

were established by Meteksan Printing.

1984

• Bilkent University was founded.

• Betopan factory was founded and the first

cement chipboard was produced in

Turkey.

• During the establishment of Bilkent

University, all movable and fixed

furniture were produced by Tepe Wood,

Metal & Machinery.

1985

• Following the earthquake in Malatya,

prefabricated buildings were constructed in

the region by Tepe Prefabricated Construction.

1986

• Bilkent Holding was incorporated.

1987

• Biltepe started manufacturing

plasterboard and plaster products. In the

second half of 1997, the company merged

with the German company Knauf in the

production of cardboard plasterboard

and powder plaster and renamed Tepe

Knauf, and all shares of the company

were sold to Knauf in 1999.

• Bil Furniture factory was established in

Eskişehir Organized Industrial Zone for

the production of furniture products and

panels.

• Tepe Betopan made its first export.

1988

• Bilintur was incorporated.

• Tepe Kitchen was established to

manufacture modular kitchen and

bathroom cabinets.

1989

• As it started to operate in the construction

industry, the commercial title of Tepe

Wood Metal & Machinery was changed to

Tepe Wood, Metal & Construction.

• Alipsan was incorporated in order

to manufacture the machinery and

equipment required by printing facilities.

• Meteksan Printing was registered as a

joint stock company.

• Eskişehir Notebook Production Facility

was established by Meteksan Printing.

• Bilkent Insurance was established with

the purpose to provide insurance services

for Bilkent Holding subsidiaries and

Bilkent Holding employees.

• 5-star Movenpick Jolie Ville Hotel

constructed by Tepe Prefabricated

Construction in Cairo, Egypt.

2020 Annual Report

1990s

1990

• Management of Bilkent Hotel & Conference

Center in Ankara started to operate

within the organizational structure of

Bilintur.

1991

• Bilbak was incorporated.

• The first retail store of Tepe Furniture was

opened in the Siteler region of Ankara.

• The construction of Bilkent Residences

started.

• Tepe Prefabricated Construction

undertook the construction of 135,300 m2

prefabricated housing in Iran for UNHCR.

1992

• A Private Security Organization was

established within the organizational

structure of Tepe Construction in order

to meet the physical security system

and service requirements of companies

affiliated to Bilkent Holding.


undertook the construction of 65,000 m2

prefabricated housing in Iraq for UNHCR.

1993

• The furniture operations at Tepe Wood,

Metal and Construction were separated

and Tepe Furniture was incorporated.

• Tepe Betopan was incorporated upon

its demerger from Tepe Wood, Metal and

Construction.

• Tepe Door Joinery Factory was

established to produce wooden doors

and windows and provide complementary

services.

• Bilkent Energy Plant was established

to meet the operational steam of the

Meteksan Paper Factory and the steam

required for the heating of all buildings

on the Bilkent University campus, as

well as the electrical energy of the holding

companies and Bilkent University.

• Bilintur Catering Center was incorporated

in Bilintur primarily to provide the

food and beverage services within the

university.

• Tepe Prefabricated Construction built

830 residences and 14 social facilities in

Croatia.

1994

• The title of Tepe Wood, Metal &

Construction was changed to Tepe

Construction.

• Sports International, the first and largest

sports facility of Turkey, was founded in

Bilkent, Ankara.

• Meteksan Market was opened by

Meteksan Printing at Bilkent University.

1995


performed the construction works of

earthquake houses, school, hospital

and social facility buildings in Kocaeli

upon commissioning by the Ministry

of Public Works, METU and various aid

organizations.

1996

• Tepe Real Estate Investment was

incorporated to provide all kinds

of incorporation and administrative

services required by shopping malls and

commercial centers.

• International Tactical Security Research

Institute was founded at Tepe

Construction in order to provide

consultancy and training services to both

public and private companies on physical

security and electronic security systems.

• Tekirdağ-Muratlı Cardboard Production

Facility was established by Meteksan

Printing.

1997

• Tepe Home Furniture and Decoration

was established in order to carry out

retail marketing of Tepe Furniture and

various home decor products in Turkey.

• Tepe Financial Leasing was incorporated

to offer alternative financing to

businesses in their new investments and

renewals.

• Private security units operating at Tepe

Construction were merged under the title

of Tepe Defence and left Tepe

Construction.

• TAV Airports was incorporated with the

Tepe-Akfen partnership and the company

won the build-operate-transfer tender for

İstanbul Atatürk Airport.

• Bilkent University Bookstore Management

was established by Meteksan Printing.

1998

• Bilkent Hotel, with its Sakarya Ballroom

which was opened in 1998 with a capacity

of 1,000 people, has proven that a hotel

can also serve as a conference center,

hence introduced the capital a new

hospitality management approach.

• Bilkent Center Shopping Center was

opened in Ankara with the cooperation of

Tepe Real Estate Investment and

Metro AG.

• Tepe Cinemaxx started its activities with

a partnership agreement with Cinemaxx,

one of Germany's leading movie theater

operators.

• Sports International's İzmir Mavişehir

and İstanbul Ataköy facilities were

opened.

• Tepe Home Bilkent Store, where 40,000

types of accessories and furniture

products are sold, was opened.

• Tepe Betopan increased its production

capacity as a result of modernization

works.

1999

• The construction of the İstanbul Atatürk

Airport New International Terminal was

completed by Tepe Construction. Also,

the Domestic Terminal was modernized to

serve an average of 7.5 million passengers

per year.

• BTA Catering Services was incorporated

with the partnership of Bilintur, Tepe and

Akfen to conduct the food and beverage

operation at İstanbul Atatürk Airport

International Terminal.

• ATÜ (Akfen-Tepe-Unifree) was

incorporated in partnership of TAV and

Unifree-Gebr. Heinemann.

• M1 Tepe Gaziantep Shopping Center (Mall)

was opened.

40

2020 Annual Report

2000s

2000

• The Turkish Armed Forces Rehabilitation

Center project was launched by Tepe

Construction.

• The construction project of İş Bank

Head Office, the first and tallest smart

building of Turkey, was completed by Tepe

Construction.

• M1 Tepe Adana Shopping Center (Mall)

was opened.

2001

• Ankara Technology Development Zone

(Bilkent CYBERPARK) was incorporated

by Bilkent University.

• Tepe Kitchen was merged with Tepe

Furniture.

• Sports International İstanbul Şişli Branch

was put into service.

• M1 Tepe Kartal Shopping Center (Mall)

was opened.

• Dormitory buildings contracted by the

German Ministry of Defense in

Afghanistan were provided by Tepe

Prefabricated Construction.

• Tepe Betopan launched a new product,

which is developed in its own R&D

facilities, covered with a special mixture

with natural mineral additives, with a

very low relative humidity movement and

has high resistant A2 class fire rating;

that is “BetopanPlus®”.

• Tepe Betopan purchased the cemented

particle board plant in Arhavi.

In 2002, Turkey's first thematic

shopping center "Tepe Nautilus"

was built in the Kadıköy district of

Istanbul, one of the world's most

beautiful sea cities, based on the

"sea" concept.

2002

• Turkey's first thematic shopping center

"Tepe Nautilus" was built in the Kadıköy

district of Istanbul, one of the world's most

beautiful sea cities, based on the "sea"

concept.

• TAV Construction was incorporated and

all the construction activities developed

during the airport terminal construction

were gathered under this company.

• M1 Tepe Konya Shopping Center (Mall)

was opened.

2003

• Tepe Door Joinery was merged with Tepe

Furniture.

• Tepe Prefabricated Construction built

an office building for UNDP in Kabul,

Afghanistan.

• Sports International Kadıköy Branch

started its activities at İstanbul Tepe

Nautilus Shopping Mall.

2004

• Bil Furniture was merged with Tepe

Furniture.

• Tepe Construction built the Kanyon

Project, a modern open-air shopping

center, in İstanbul.

• Tepe Nautilus, which is managed by

Tepe Real Estate Investment, received the

special award "Retail Sun".

• The activities of the Tekirdağ-Muratlı

Cardboard Production Facility, which was

established by Meteksan Printing, came

to an end.

2005

• Tepe Construction took part in the

construction of 277 km long section of

Baku-Tbilisi-Ceyhan Crude Oil Pipeline

Project between Posof-Erzurum and the

pumping stations available on this line.

• Tepe Construction started the

construction of the İstanbul Maltepe

Narcity Project, built on 147 acres and

comprising of a total of 1,414 residences.

• Tepe Cinemaxx was sold.

• Tepe Prefabricated Construction provided

wet volume containers to various parts of

the world on behalf of the United Nations.

• Tepe Home Store at İzmir Balçova Kipa

Shopping Mall was opened.

2006

• Meteksan Defence was incorporated in

order to develop national, independent

and unique high-tech products and

subsystems for Turkish Armed Forces in

the defense industry.

• Administrative and construction

operations carried out within TAV

organization structure were restructured

under two separate holdings; namely TAV

Airports and TAV Investment.

• M1 Tepe Gaziantep, M1 Tepe Kartal, M1

Tepe Adana and M1 Tepe Konya Shopping

Centers (Mall) were sold.

2007


the camp buildings for ENI - SAIPEM in

Aktau, Kazakhstan.

2008

• Tepe Service & Facility Management was

incorporated in order to provide cleaning,

technical operation, garden maintenance,

management, office support and

marketing, installation and maintenance/

repair services of alarm systems.

• Tepe Financial Leasing amended its

commercial title as Ankara Tepe Hotel

Management.

• Tepe Betopan moved the factory located

in Arhavi to Bilkent and gathered its

production at a single point.

• Meteksan Printing opened Beytepe Digital

Printing Facilities.

41

2020 Annual Report

2009

• Meteksan Defense was declared

"Underwater Acoustics Excellence Center

of Turkey" by the Undersecretariat of

Defense Industries.

2010

• Tepe Defence signed a cooperation

agreement with Türk Telekom in the home

and office security services business.

• Tepe Call Center was established within

the organizational structure of Tepe

Service & Facility Management in order

to manage customer satisfaction, gain

new customers, to meet the requests

regarding the products and services

offered and to resolve complaints.

• Education facilities and dormitory

buildings were provided by Tepe

Prefabricated Construction for the

General Directorate of Security in Ankara.

• İstanbul Ataköy Tepe Home Store was

opened.

Tepe Prime Avenue, the first open

air project of Ankara, was opened

under the management of Tepe

Real Estate Investment.

2011

• Tepe Prime Avenue, the first open air

project of Ankara, was opened under

the management of Tepe Real Estate

Investment.

• The tender for the privatization of 100%

shares of İstanbul Sea Buses (İDO) was

awarded for an amount of USD 861

million to Tepe-Akfen-Souter-Sera Joint

Venture.

• Tepe Furniture was merged with Tepe

Home Furniture and Decoration.

• Azerbaijan branch of Tepe Prefabricated

Construction was established.

2012

• Alarm Monitoring Services which was

formerly structured under Tepe Defence

was transferred to Tepe Security in 2012.

• Transactions for the transfer of 38%

shares of TAV Airports and 49% shares

of TAV Construction to Aéroports de Paris

were completed.

• Sports International Mersin Marina

Branch was put into service.


constructed the mobilization buildings for

the new city project of Bismayah in Iraq.

• Meteksan Defence realized the first

defense industry exports of Turkey to

Oman with its Damage Control Simulator.

• Tepe Home E-Commerce website http://

www.tepehome.com.tr started to make

online sales.

• Tepe Betopan expanded its product range

with tuğpan, tuğlapan, monolin, fugalin,

and frapan.

• The activities of the Beytepe Paper-

Carton Production Facilities, which were

established by Meteksan Printing, came

to an end.

2013

• Iraq branch of Tepe Prefabricated


• Tepe Health and Safety was incorporated.

• Bilkent Hotel and Conference Center's

Konak 27 rooms and Sakarya Ballroom

were renovated in "Art Deco" style.

• Renovation works of Tepe Nautilus,

which is managed by Tepe Real Estate

Investment, were completed.

2014

• Bilintur Catering Centre acquired 100%

shares of Seçkin Food, a well-established

catering company based in İzmir.


completed its investment of production

facilities equipped with modern

technology in Ankara Temelli ASO 2nd

Organized Industrial Zone.

• Tepe Prefabricated Construction's new

facilities, with a total indoor and outdoor

area of 22,500 m2, was awarded the

LEED (Leadership Energy &

Environmental Design) Certificate, the

most prestigious Green Building

Certificate in the global arena.

• Tepe Betopan started producing fiber

cement board (another type of cemented

boards) in this new facility, which was

incorporated in the last quarter of 2014

in Ankara ASO 2nd Organized Industrial

Zone, with an investment of USD 32

million. By launching the new generation

fiber cement board tepePAN® within

the product range, Tepe Betopan became

the only manufacturer in Turkey and

the neighboring countries and one of the

limited manufacturers of the world which

is capable of simultaneously producing

cemented chipboard and fiber cement

plate.

• Tepe Construction completed the

construction of cereals storage and

processing facilities with a capacity of

360 tons in 13 locations in Turkmenistan.

• AND Plaza, one of the most prestigious A+

office projects located on the Anatolian

Side of İstanbul and awarded a

LEED Platinum certificate thanks

to its environmental policies from

its construction to management, was

completed by Tepe Construction as a

turnkey project.

• Sports International Ankara Altınoran


2015

• Tepe Construction laid the foundations

of the first glass manufacturing and

processing facility of Turkmenistan

"Turkmenistan Glass and Glass Products

Factory" which is constructed as a

turnkey Tepe Construction EPC

(engineering, procurement and

construction) project.

• Tepe Call Center launched its new 5000

m2 location in Bilkent Center, Ankara.

• Rhythm By Sports International started

its activities in Bilkent, Ankara.

• Bilkent Insurance, incorporated in 1989,

was entitled to receive the title of "Broker"

as of the date of 05.11.2015 and amended

its commercial title as Bilkent Insurance

and Reinsurance Brokerage and

has continued its operations with that

commercial title.

• Tepe Security received the "Brand

Recommended by the Association for

the Protection of All Consumers in the

European Union" award.

• Adana office of Tepe Health and Safety

was opened.

• Tepe Security installed its 50,000th alarm

system.

• Tepe Home Beytepe Outlet Store was

opened.

• Drawing attention with its different

architecture and gastronomy center,

entertainment, children's and family

club, Bilkent Station was opened inside

the Bilkent Center.

2016

• On 29.02.2016, Turkish General

Directorate of Insurance of

Undersecretariat of Treasury of Prime

Ministry approved the license application

of Bilkent Insurance and Reinsurance

Brokerage to perform insurance

brokerage activities. Bilkent Insurance

and Reinsurance Brokerage received

licenses to perform activities as a

"Reinsurance Broker", "Life Insurance

Policy Broker" and "Non-Life Insurance

Policy Broker".

• Sports International started to provide

consultancy services for new sports

facilities.

• Tepe Construction started the

construction of AND Pastel Housing

Project in İstanbul.


constructed camp buildings in Abu Dhabi.

• Tepe Security installed the very first video

alarm system in Turkey.

• Meteksan Printing established the K3

Digital Printing Facility.

42

2020 Annual Report

Tepe Security was awarded

the most reputable brand of the

year which increases the brand

perception of the security industry

in “The One Awards Integrated

Marketing Awards” in 2017.

2017

• Tepe Service Card was incorporated to

operate in the smart card industry.

• Tepe Service & Facility Management

confirmed its position among the sought

out service contractors operating in the

healthcare industry as well as the

institution of preference for the first three

city hospitals in our country. Tepe Service

& Facility Management, which assumed the

project for providing the non-medical

support services of Yozgat, Mersin and

Isparta City Hospitals, already served only

3 thousand people in this field.


camp buildings for Douala Stadium in

Cameroon.

• In a radar tender that was offered

abroad, Meteksan Defence was awarded

its first export contract for the Retinar PTR

Perimeter Surveillance Radar, surpassing

its international competitors.

• Avionic Systems developed by Meteksan

Defence were exported to a Far East

country.

• Tepe Security was awarded the most

reputable brand of the year which increases

the brand perception of the security

industry in “The One Awards Integrated

Marketing Awards” in 2017.

• Manisa office of Tepe Health and Safety

was opened.

• With the wood-patterned fiber cement

board tepePAN Wood and stone-patterned

fiber cement board tepePAN Stone, which

are started to be produced in the Tepepan

factory, Tepe Betopan diversified its product

range.

• Tepe Real Estate Investment made a 10-

year agreement with Çankaya Municipality

for the renovation, rental and management

services of commercial areas in Ahlatlıbel

Park.

• Located in İncek district of Ankara, Pia Sera

started to be operated by Bilkent Hotel.

2018

• Tepe Betopan commissioned its investment

in a hydraulic press with a force of 7,000

tons, integrated into the tepePAN

production line.

• Sports International Ankara Çankaya Vadi


• Tepe Real Estate Investment undertook the

management and leasing services of 365

AVM, one of the well-established, oldest

shopping centers of Çankaya, Ankara.

• Stores of Tepe Home in İzmir Gaziemir and

İstanbul Skyland HOM Design Center were

opened.

• Turkmenistan Glass Factory, established by

Tepe Construction, successfully started

glass production.

• Kazakhstan branch of Tepe Prefabricated


• The number of employees of Tepe Service

& Facility Management serving for City

Hospitals reached 4,500.

• In the Fortune 500 ranking, where the main

criteria for assessment was 2017 net sales,

export and profitability rates, Tepe Service

& Facility Management was ranked 18th in

terms of equity profitability and 21st in the

list of companies that have maximized their

profits before interest and tax. Tepe Service

& Facility Management, which was ranked

29th among the companies with the

highest turnover in the same list, was

awarded Turkey's 33rd largest company

with the highest number of employees. Tepe

Service & Facility Management was ranked

62nd among Ankara-based companies.

• According to the data of sikayetvar.com

as of 2018, Tepe Security was awarded the

brand with highest customer satisfaction.

• In the Fortune 500 list announced in 2018,

Tepe Defence was ranked 58th in Ankara,

39th among the most productive

companies, 19th in terms of the number of

employees, and 8th in the business support

services industry.

• Tepe Defence accomplished the Ideathon

and Hackathon projects by leading the way

in its industry with the value it attaches to

innovative ideas and innovation.

• Having already focused on providing the

catering needs of Mersin, Isparta and

Yozgat City Hospitals which were opened in

2017, BCC Catering has this time embarked

on to provide catering services to Europe's

largest hospital, Ankara Bilkent City

Hospital, in 2018.

• In line with the target of growing the

business activities in İstanbul, steps were

taken for the merger of BCC Catering and

Limon Catering.

• Tepe Health and Safety opened its Tekirdağ

and Antalya Offices.

• MİLGEM 3rd Motor Vessel YAKAMOS

Karina-Mounted Sonar System was

completed by Meteksan Defence.

• Acceptance tests of OKIS - Automatic

Landing and Takeoff System, which was

developed by Meteksan Defence, were

completed.

• Radar altimeters exported to the Far East

by Meteksan Defence, Retinar PTR

Perimeter Surveillance Radars developed

within the context of a contract concluded

with an Asian country and Damage

Control Simulator contracted in 2017 with

the Republic of Korea were successfully

delivered.

• Retinar PTR Perimeter Surveillance Radar,

which was developed by Meteksan Defence

for Turkish Land Forces' inventory, provided

protection for the military forces at many

points on the border line. In addition,

Retinar PTR Perimeter Surveillance Radars

were also delivered to the Gendarmerie by

Meteksan Defence.

• Owing to its Retinar PTR, Meteksan Defence

has concluded a contract in order to ensure

the perimeter security of an airport located

in the capital of a European country and

integrated the system within a few months

and realized their acceptance. Also, Müren

Preveze sonar subsystems project contract

was concluded.

• Meteksan Defence accomplished a

significant success in exports and signed

a Contract for the provision of the Damage

Control Simulator for the Navy of a Gulf

Country.

• Meteksan Defence developed its KAPAN

Anti-Drone System and launched it at the

Eurasia Airshow Fair. Meteksan Defence

also completed and launched the C-Band

Data Link System for UAVs.

• Tepe Real Estate Investment completed

the renovation works of Bilkent Center.

An additional area of 16,500 m² was

added to the shopping center allowing for

nearly 20 new stores. With the inclusion

of many leading brands in the project,

Bilkent Center was turned into a functional,

modern, pleasant and comfortable center

of attraction.

2019

• Adonis was acquired into Bilkent Holding

organizational structure.

• Mediterranean Regional Office of Adonis

was established in Antalya and Central

Anatolia Regional Office was established in

Ankara.

• BCC Catering started providing catering

service for Ankara City Hospital, the largest

city hospital in Europe and Turkey.

• BCC Catering released its mobile

application "BCC'deyiz" where the

customers can easily access daily and

monthly menus, communicate their

satisfaction and access the recipes.

• Bilbak completed and delivered Bilkent

University Passive House mixed dormitory

project for 800-person together with its

landscape design.

• Bilbak completed and delivered Bilkent

University 48-flat housing construction

together with its landscape design.

• Bilbak completed and delivered the

renovation constructions of Bilkent

University's main heating center, heating

gallery and local heating centers.

• Renovation of Bilkent Hotel's poolside was

completed. The poolside, which started to

serve with the name “Angelite” was renewed

with a natural design by using wooden

floors and natural-looking stone floors in

the pool. The design of plants in green areas

was completely renewed. The orchestra

and stage area, which was moved to a

fixed location and redesigned by raising,

was integrated with the entire poolside.

The lighting project of the whole space was

renewed in a special way.

• Bilkent CYBERPARK was awarded the

"Europe Top Challenger" and became the

leader of Europe among more than 300

incubation programs from 82 countries in

the "World Incubation Summit" organized

by UBI Global.

• Bilkent CYBERPARK was nominated as the

third most successful Technopark among

all mature technoparks at the 7th

Technology Development Zones Summit

held by the Turkish Ministry of Industry and

Technology in accordance with the 2018

data.

• Meteksan Defence signed the contract for

Pakistan MİLGEM Corvette Sonar System

Project Mounted on the Underwater Hull

and realized its highest volume of exports.


the Helicopter Obstacle Detection System

(HETS) Project.


its first electronic warfare project, Portable

Electronic Assault System Project, with the

Presidency of Defense Industry.

• Meteksan Defence successfully delivered

the KEMENT Project.

• Meteksan Defence developed the C-Band

UAV Data Bond which is referred to

as Turkey's first domestic and national

communication UAV system.

• Meteksan Defence accomplished another

export success and concluded a contract in

2019 with an Asian country for the export of

radar altimeters developed for air

platforms.

• Meteksan Defence and Presidency of

Defense Industry concluded an agreement

for the "Helicopter Underwater Egress

Training Facility (DUNKER)" project.

• Retinar PTR-X, developed by Meteksan

Defence as one of the models of the Retinar

Peripheral Surveillance Radars family and

used particularly for the security of critical

facilities, was commissioned in Antalya

Airport.

• Qatar office of Meteksan Defence was

opened.

• Meteksan Defence completed the

development of Retinar FAR-AD Drone

Detection Radar and launched it at IDEF

2019 Fair.

• Sports International Ankara Kuzu Effect


• Tepe Betopan launched its "Betopan Unique

Pro" product, which is colored from pulp,

has a water repellent feature, does not

require paint, and is a self-colored, fiber

cement board in its 35th year.

• Bilkent Center, managed by Tepe Real

Estate Investment, was entitled to receive

4 awards in the International Hermes

Creativity Awards for its “Ankara Coffee

Festival”.

• At the 2019-2020 International Real Estate

Awards, Bilkent Center, managed by Tepe

Real Estate Investment, was awarded the

European Real Estate Award in 2 categories

with its renovation project: "Commercial

Renovation" and "Retail Architecture".

43

2020 Annual Report

• With its 3rd Bilkent International Art

Festival, Bilkent Center, managed by Tepe

Real Estate Investment, received a

Platinum award in the "Special Events"

category from the "MarCom Awards", which

is considered as one of the most important

marketing and communication awards in

the world.

• Tepe Security accelerated its efforts in

2019 to provide faster, easier and accessible

security services.

• Tepe Security released its "Explore Fast, Buy

Fast" application. On the application, users

who complete the questions about their

home or workplace in 10 seconds can

purchase the "most effective alarm" system

on the web.

• Stores of Tepe Home in Ankara İstanbul

Road BatıPark AVM and İstanbul Idealtepe

were opened.

• Kaizen practices were introduced at Tepe

Home throughout the entire factory and

headquarters.

• Tepe Home was ranked among the most

reputable companies in the furniture

category according to the data of Turkish

Reputation Academy.

• Tepe Construction successfully fulfilled its

operational support commitment in 2019,

following the EPC contracting service of the

Turkmenistan Glass and Products Factory

abroad, and completed the final

acceptance procedures.

• Tepe Construction delivered the AND Pastel

project with 1,243 residences, one of the

distinguished housing projects of Istanbul,

as well as Tepe Aura project with 98

residences and Park Mozaik project with

885 residences in Ankara.

• Tepe Construction crowned its success

in 2019 by ranking 184th in the ENR

International Contractors List.

• Tepe Prefabricated Construction included

Papua New Guinea, Chile and Senegal

among its exporting destinations.

• Tepe Prefabricated Construction focused

on ready-made prefabricated modules for

innovation.

• Tepe Defence signed the National Quality

Act Declaration of Goodwill and became the

first company in its industry which started

to implement the excellence business model

of EFQM (European Foundation of Quality

Management).

• Tepe Defence and Security issued its first

sustainability report in 2019.

• Tepe Defence realized its social

responsibility project on distance education

portal in 2019 in partnership with Tohum

Autism Foundation. This portal provides

complementary training about early

intervention for children with autism at

home, coping with behavioral outcomes,

and preparing them for other stages of life.

• Tepe Defence and Security adopted a

lean management approach in 2019 and

implemented 8 different six sigma projects

in this context.

• Tepe Defence brought a systematic

approach for the development of talents

within the company by launching the “Let's

Go” executive development program.


awarded the Brand of the Year for Facility

Management in the Turkish Brand Awards.

• In the “Women Friendly Companies”

research of Capital magazine conducted

among 100 companies, Tepe Service &

Facility Management was ranked 35th in

the category of Female Managers, 23rd in

the number of Female Employees Category

and 15th in the category on the ratio of

Female Employees.


awarded the Customer Satisfaction Award

by Koçzer.

2020

• Adonis was appointed the distributor of

Unilever Food Solutions in İstanbul and

Antalya.

• BCC Catering obtained the Covid-19 Safe

Production Certificate.

• Bilkent CYBERPARK became the

Champions of Turkey for the second time

by winning the "National Winner" award

during the European Entrepreneurship

Encouragement Awards (EEPA) organized

by the European Commission.

• Bilkent CYBERPARK became the first

technopark to receive the Zero Waste

Certificate.

• Bilkent CYBERPARK received TSE COVID-19

Safe Service Certificate.

• Bilkent Hotel and Conference Center

became the first hotel in Ankara to receive

the "Safe Tourism Certificate".

• Felisya Biomedical was incorporated to

benefit the public health and develop new

technologies and products.

• Meteksan Printing's Zero Waste

Management System was established.


the Retinar FAR-AD Drone Detection Radar

and delivered it in the same year with great

success.

• Meteksan Defence signed a design and

consultancy contract for the second Wound

Defense Training Simulator in the Republic

of Korea.

• As a result of the Industrial Competency

Evaluation and Support Program (EYDEP)

evaluation conducted by the Presidency of

Defense Industries, Meteksan Defence was

entitled to receive the A-level certificate, the

highest score.

• Meteksan Defence held the press release of

Turkey's First Armed Unmanned Sea

Vehicle, ULAQ, as a result of its cooperation

with ARES Shipyard.

• Meteksan Defense launched the "I Have

an Idea" contest for the first time, in which

innovative ideas were presented by its

employees.

• Tepe Betopan was accepted to the

Turquality support program in line with its

global branding target.

• Tepe Betopan became one of the 4 Turkish

partners in the Iceberg Project, which is

a part of the EU Horizon 2020, one of the

world's largest civil research programs.

• Tepe Nautilus, Bilkent Center and 365

AVM, which are managed by Tepe Real

Estate Investment, were entitled to receive

TSE Covid-19 Safe Service Certificate with

the measures they have taken against the

Covid-19.

• Bilkent Center, which is managed by Tepe

Real Estate Investment, became the first

shopping mall to receive the Zero Waste

Certificate by establishing the Zero Waste

Management System. Then, Tepe Nautilus

received the Zero Waste Certificate with

the Zero Waste Management System it

established.

• The 2 halls of Bilkent Center's current

cinema were arranged as theater and

performance centers. Bilkent Sahne began

the new season with Ankara Art Theatre,

Ankara's oldest and most well-established

private theater under the name AST.

• Bilkent Center won an award in the "Best

Shopping Center Renovation" category at

the Global RLI Awards 2020, given by Retail

and Leisure, one of the UK's most respected

global magazines.

• Tepe Nautilus, which is managed by Tepe

Real Estate Investment, won an award in

the "Shopping Center Events" category with

the Back to School Festival at the DP

Awards.

• Tepe Real Estate Investment assumed the

management and rental services of the Ege

Perla project, which was introduced by İş

GYO in İzmir in 2017.

• Stores of Tepe Home in İzmir Ege Park

Mavişehir AVM, Ankara Panora AVM and

AVM 365, İstanbul Modoko and Masko were

opened.

• Tepe Home started the 3D scanning process

of standard products. The Rapid Render

Program was implemented in all Tepe

Home stores, and digital transformation

was initiated in the free Architectural

Consulting service offered for the customers.

• Mobile application of Tepe Home was

released.

• Live support provider JivoChat application

was provided on Tepe Home's e-commerce

site.

• Tepe Construction started the construction

of the "Park Mosaic Water", the third phase

of the Park Mosaic Project in Ankara, of

which it had previously completed two

phases.

• Tepe Construction ranked 179th in the ENR

International Contractors List in 2020.

• Tepe Prefabricated Construction performed

the manufacturing and installation of the

26,134 m2 section of Turkey's first pandemic

hospital, built by the Ministry of Health in

Yeşilköy, İstanbul, in a very short time like

45 days.

• Tepe Prefabricated Construction made its

first export to Namibia.

• Tepe Defence and Security won the

"Partnerships for Goals Category" award

at the Corporate Social Responsibility

Summit - Sustainable Development Goals

Awards organized by the Corporate Social

Responsibility Association of Turkey.

• Tepe Defence and Security started to focus

on its digital transformation efforts further

by creating a unit for Business Development

and Investment Assistant General Manager.

• Tepe Service moved up to 385th place in

the Fortune 500 ranking. It ranked 39th

in the number of employees, 44th among

companies that increased their sales

the most, and 54th among Ankara-based

companies.

• Tepe Service obtained the V-SAFE Secure

Service Certificate as part of the service

competency of the company during the

Covid-19 outbreak.

• Tepe Service successfully completed the

SMETA Social Compliance Audit with a high

score.

• Tepe Service started to offer disinfection

services.

• With a female employee ratio of 61%, Tepe

Service ranked 23rd with 5,020 female

employees in the "Female Employee

Friendly" category and 56th with 74 female

managers in the "Female Manager Friendly"

category among the top 100 companies

in Capital Magazine's ranking of "Women

Friendly Companies".

44

2020 Annual Report

Tepe Construction

tepe.com.tr

Offering contracting services at international quality standards, Tepe

Construction has become one of the important regional players in the

industry owing to the steady increase in its business volume.

Year of

Incorporation:

1969

Number of

Employees:

88

Field of

Activity:

Contracting,

Investment,

Program

Management

Incorporated in 1969, Tepe Construction has

completed more than 6 billion USD worth

of construction projects with its 50 years of

experience, and today successfully continues

to provide integrated service to its customers

at every stage from project to construction

and operational service thanks to its local and

international experience, high technology,

quality, and speed. Realizing large-scale

housing projects in many regions of Turkey,

Tepe Construction is proud to be the owner

of many projects such as transportation

projects, industrial facilities, infrastructure and

superstructure projects in Turkey and abroad.

In addition, as one of the leading companies

in the real estate and investment sectors, Tepe

Construction's services include investment

planning, land development, market research

and feasibility studies, architectural and

technical project design, construction contracting

and real estate sales, service and facility

management.

EPC Contracting Service at

International Standards from Project

Design to Turnkey Contracting and

Management Support Services

Providing services at international standards

at every stage of the process, from project

design to turnkey delivery and operational

support services, Tepe Construction has become

one of the important regional players in the

industry owing to the steady increase in its

business volume. Tepe Construction ranked

179th in the ENR International Contractors

List in 2020 (EPC- Engineering, Procurement,

Construction). Doing business with Engineering,

Procurement, Construction as well as Design &

Construction & Management Support models,

Tepe Construction has realized the projects of

major public institutions and private companies.

Tepe Construction stands out in the competition

against its competitors in the countries where it

operates thanks to being respectful to local laws

as well as its experience in equipment supply,

assembly and commissioning.

Real Estate Investment and Development

Tepe Construction is also one of the leading

companies in the real estate investment sector.

Its services include investment planning, land

development, market research and feasibility

studies, architectural and technical project

design, construction contracting and real estate

sales, service and facility management.

Program Management

Program Management offers the investors the

opportunity to make investment by taking the

advantage of Tepe Construction's experience

and covers the entire process following the

conclusion of the framework agreement with

the investors including zoning procedures of

the relevant land, preparation of feasibility

reports, designs, obtaining official permits,

manufacturing, marketing and sales as well as

designating the management plan.

Strategic Positioning in the CIS Region

Thanks to its strategic positioning in the CIS

Region, Tepe Construction pursues its business

development and operational activities with an

increasing momentum in target markets such as

Turkmenistan, Russia, Azerbaijan, Uzbekistan,

and Kazakhstan.

Involvement in US Government Projects

Tepe Construction strategically targets the

tenders opened by USACE, USAID, DOS-OBO

and NSPA (NATO), which are among the US

Government administrations, in line with goal

of having continuous and key customers for

business development and operation activities

abroad. Tepe Construction follows all of the

tenders issued by these administrations and

involves in the projects that are in line with the

Company's strategies.

45

2020 Annual Report

46

2020 Annual Report

Tepe Prefabricated

Construction

tepeprefabrik.com.tr

Tepe Prefabricated Construction continues its activities mainly in

Turkey and also in the Middle East, Gulf Countries, North Africa,

Continental Africa, South America, Oceania, Commonwealth of

Independent States, Russia, Kazakhstan, and the Balkan countries.

Year of

Incorporation:

1977

Number of

Employees:

88

Field of

Activity:

Prefabricated

Buildings

Incorporated in 1977, Tepe Prefabricated

Construction started its business mainly as a

coordinator within the organizational structure

of Tepe Construction. Since 2007, it has been

operating with the commercial title of Tepe

Prefabricated Construction. Having worked

with group companies and charities until 2007,

the Company started working with particularly

construction companies in the domestic market

as well as various companies abroad, after

2007. For many years, it has specialized in the

production of modular prefabricated systems,

steel structure systems, fixed or mobile living

containers with its mass production capabilities.

Tepe Prefabricated Construction continues its

activities mainly in Turkey and also in the Middle

East, Gulf Countries, North Africa, Continental

Africa, South America, Oceania, Commonwealth

of Independent States, Russia, Kazakhstan,

and the Balkan countries. Tepe Prefabricated

Construction has registered offices in Baku, the

capital of Azerbaijan and Atyrau, Kazakhstan,

and a liaison office in Iraq's capital, Baghdad.

We Keep Working in Different

Geographies of the World

Important activities of Tepe Prefabricated

Construction in 2020 included mainly Prof. Dr.

Murat Dilmener Emergency Hospital, which

was built by the Ministry of Health in Yeşilköy,

İstanbul as Turkey's first pandemic hospital,

and the camp buildings in the Chile mining

project, the prefabricated buildings of Azerbaijan

Haydar Aliyev Oil Refinery, the school containers

supplied within the scope of the project of Libyan

Ministry of Education, the mass housing villas

in Uzbekistan, the three-story office building

provided for Kazakhstan Almaty Airport Project,

the two-story prefabricated office building

supplied for the American administration in

Namibia, and the permanent prefabricated

buildings supplied for the Çanakkale Lapseki

mine project. Also, the Company has continued

its presence in Cameroon in 2020, significantly

increasing its operations in the Nachtigal dam

project site.

In addition to the projects performed

internationally, a large Faraday Cage application

was made for Meteksan Printing together with

Bilbak Construction and Bilkent University. Tepe

Prefabricated Construction aims to reach new

customers and markets by closely following

the opportunities that may arise during or

after the pandemic experienced all over the

world, and to increase its brand awareness

and market share in existing foreign markets.

In line with the current situation and future of

the prefabricated building sector, the Company

prioritizes expanding its modular structure

and ready-made bathroom module product

range, increasing the competitiveness of

existing products, focusing on customer needs,

increasing the number of infrastructure projects

and making improvements in the operational

processes of the projects.

47

2020 Annual Report

Meteksan

Defence

meteksan.com

Meteksan Defence develops high-tech products for the

defense and security of our country.

Year of

Incorporation:

2006

Number of

Employees:

323

Field of

Activity:

Defense

Industry

Meteksan Defence was incorporated in 2006 as

part of Bilkent Holding's organizational structure

with the purpose to unify and coordinate high

technology companies' projects and activities for

the defense industry under one roof.

The company's purpose of incorporation is

to develop and produce domestic, national,

independent and unique high-tech products

and subsystems for the Turkish Armed Forces

and other security forces in line with the vision of

the Presidency of Defense Industry. The systems

and subsystems produced by Meteksan Defence

are used for command control, communication,

reconnaissance, surveillance and intelligence

purposes and can be integrated into many

platforms, particularly surface and underwater

platforms, helicopters, unmanned aerial vehicles

and missile systems.

As a company of Bilkent Holding, all funds

made by Meteksan Defence are transferred

to Bilkent University so that more students get

scholarships and are given the most modern

education.

Innovative Force of Defense Industry

Meteksan Defence operates in 6 areas: Radar

Systems, Peripheral Surveillance Systems, Laser

and Electro-Optical Systems, Communication

Systems, Underwater Acoustic Systems and

Platform Simulators.

The company designs and offers military radar

solutions based on Radio Frequency (RF) based

technologies using unique technologies. The

experience that the company has gained in

the field of radar technologies that it has been

working on since its foundation has enabled

the creation of design and test infrastructure in

addition to acquiring system components in this

field.

Regarding the field of laser and electro-optic

technologies, the Company carries out practices

on high beam quality fiber laser sources, high

power laser transmitter structures and sensitive

laser / electro-optical detection techniques.

System solutions, that meet the line of sight

(LOS) and beyond the line of sight (BLOS),

point-to-point, point-to-multipoint and network

based communication needs, developed by our

company, are used on land, air, sea and missile

platforms and shows high performance in the

challenging environmental conditions.

48

2020 Annual Report

Underwater Acoustics Excellence

Center of Turkey

Meteksan Defence, which has been appointed with the

approach of the "Underwater Acoustics Excellence Center

of Turkey" in the field of underwater acoustic systems, adds

significant value to the naval platforms with the advanced

technology underwater acoustic sonar systems developed.

The Company also develops training simulators as a high-tech

product with the highest level of real world simulation for the

training needs of the surface ships, submarine and air platforms

and terrestrial facility personnel of the Naval Forces.

Local, National and Original High

Technology Systems

Since 2006, Meteksan Defence has been developing and

manufacturing unique and high-tech systems for the Turkish

Armed Forces and law enforcement forces in the focus areas

with the extensive competence gained by it. In addition, by

exporting the systems developed for the friendly and allied

countries, it contributes to international cooperation and

economic development. Attaching importance to synergy in

its sector by keeping the university-industry cooperation at the

highest level with its qualified staff, the Company continues its

activities with the mission of being the most reliable company in

its field.

The products manufactured by Meteksan Defence are used on

many platforms of Turkey such as military vessels, helicopters,

unmanned aerial vehicles, submarines and missile systems.

49

2020 Annual Report

• MİLDAR Helicopter Fire Control Radar

• MİLSAR UAV SAR/GMTI Radar

• Automatic Takeoff and Landing System for Unmanned

Aerial Vehicles

• RF Guided Bullet Heading Simulator

• Radar Altimeters

• ALACA Ka Bant Radar Cross Section Measurement System

• Retinar Peripheral Surveillance Radars

• KAPAN Drone Defense System

• Helicopter Obstacle Detection System

• Data Links of Tactical and Strategic Missile Systems

• KEMENT TDL Tactical Data Link System

• SATCOM Radom

• TMV Rangefinder Transmitter

• C-Band UAV Data Link

• YAKAMOS Hull-Mounted Sonar System

• MST-01 Transducer

• MSH-01 Sonar Hydrophone

• Fiber Optic Acoustic Sensor

• Acoustic Vector Sensor

• Digital Underwater Acoustic Modem

• Submarine Side Array Sonar Sensor

• Submarine Prediction Sonar (IPS) and Submarine

Predictive Range Detection Sonar (IDRS)

• Damage Defense Training Simulator

• Fire Training Simulator

• DUNKER Helicopter Underwater Egress Training Facility

• Anti-Jamming GNSS

• KSS Antenna and Receiver Solutions

• Flight Control Computers for Unmanned Aerial Vehicles

50

2020 Annual Report

Bilbak

İhsan Doğramacı Bilkent University dormitory construction, which

was initiated by Bilbak in 2017 as the Europe's largest Passive House

project, was completed in August, 2019.

Year of

Incorporation:

1991

Number of

Employees:

59

Field of

Activity:

Maintenance,

Support,

Operation,

Construction

Bilbak was incorporated in 1991 within the

organizational structure of Bilkent Holding in

order to provide technical personnel, support

and maintenance service for many private

businesses, public institutions and particularly

Bilkent University and has also been performing

construction activities since September,

2011. The Company's construction activities

comprise of buildings and facilities for various

industries and fields including energy, tourism,

catering, security, call center, service, sports,

printing house, defense industry, technology

development, industrial buildings, infrastructure,

education and housing depending on the

activities of Bilkent University and 27 group

companies affiliated to the university.

Europe's Largest Passive

House Project...

İhsan Doğramacı Bilkent University dormitory

construction, which was initiated by Bilbak in

2017 as the Europe's largest Passive House

project, was completed in August, 2019. In

addition, the 16,500 m² Meteksan Printing

Facility, whose construction was completed

in 2018, was built and opened for use as the

largest Faraday Cage in the world. Maintaining

the innovative corporate culture, the Company

has adopted the strategy to undertake new

building constructions, infrastructure and

environmental arrangements, electrical and

mechanical installation works to conclude them

in accordance with the needs, economically,

timely and with high quality standards and to

maintain customer satisfaction in all works.

51

2020 Annual Report

Tepe Home

tepehome.com.tr

With its facilities established on an area of 60,000 m2 and producing at

global standards, Tepe Home Furniture and Decoration serves its customers

in a total of 16 sales points throughout Turkey, in over 45,000 m2 of sales

area and with more than 5,000 products.

Year of

Incorporation:

1997

Number of

Employees:

424

Field of

Activity:

Furniture

and Home

Accessories

Retailing,

Furniture

Exports,

Turnkey

Projects /

Crowdsales,

E-Commerce

Incorporated in 1997 as affiliated with

Bilkent Holding, Tepe Home Furniture and

Decoration is the first store chain operating

in the field of retail sales of furniture

and home accessories in our country. It

launched its first store in 1998 at Bilkent

Center Shopping Center. Tepe Home is an

industry and retail company that blends

its industrial experience with world trends

that guides and grows the industry. With its

facilities established on an area of 60,000

m2 and producing at global standards, it

serves its customers in a total of 16 sales

points throughout Turkey, in over 45,000

m2 of sales area and with more than 5,000

products.

Advanced Technology and Environmentally

Friendly Production Process

Tepe Home Furniture and Decoration's production

process is a chain that comprises of the processing of

wood trunk, firing, panel and timber manufacturing,

metal parts manufacturing, chrome plating, flooring,

polishing and varnishing. The production facilities

are equipped with high-tech and environmentally

friendly machines in order to handle and process all

kinds of raw materials related to furniture. It has a fully

integrated configuration from raw material processing

to distribution of final products. The flexible production

structure enables offering thousands of products

and the ability to produce tailor-made production in

a very short time as well as the ability to make mass

production for export channels and projects.

52

2020 Annual Report

Tepe Betopan

betopan.com.tr

betopan.net

Tepe Unique Pro, Turkey's first through colored, fiber cement

board produced by Tepe Betopan, the first building board

producer of the country, is preferred in prestigious projects in

Turkey and abroad.

Year of

Incorporation:

1984

Number of

Employees:

282

Field of

Activity:

Production

of Building

Boards

Establishing its first factory in Bilkent in 1984 and

started the production of the first cement particle

board with the registered brand of betopan, Tepe

Betopan released its betopanplus, yalıpan and

taşonit products in its patented exterior facade

product range as a result of the R&D activities

carried out in the company in 2001.

In 2014, the Company started the production

of fiber-reinforced cement boards with the

TepePAN brand in its LEED Gold certified factory,

which it opened with the investment it made in

Ankara ASO 2nd Organized Industrial Zone.

Setting an example for the sector with its

social responsibility projects, respect for the

environment and quality policies, Tepe Betopan

made its first export in 1987 and today exports to

more than 50 countries in 5 continents.

Following the developments in the global

construction industry and adapts to them

rapidly, Tepe Betopan started to produce

Turkey's first ready-to-use, paint-free, waterrepellent

through colored fiber reinforced cement

boards with flat and different textures under

the Tepe Unique and Tepe Unique Pro brands

at its tepePAN Factory in 2019 as a result of the

company's R&D activities.

While enriching its product range with valueadded

products, Tepe Betopan always continues

its journey for quality and production in line with

the goal of going further and achieving the best.

53

2020 Annual Report

Meteksan

Printing

meteksan.com.tr

Meteksan Printing is recognized as the first private sector company in

Turkey that produces paper, cardboard and photocopy paper.

Year of

Incorporation:

1969

Number of

Employees:

427

Field of

Activity:

Printed

Products,

Special

Printing

and

Distribution

Services,

Notebooks,

Blocknotes

etc.

Stationery

and Digital

Printed

Products

Meteksan Printing, which initiated its structuring

in 1969, laid the foundations of its incorporation

in 1975 by investing in printing facilities. The

Company is recognized as the first private

sector company in Turkey that produces paper,

cardboard and photocopy paper. As of today,

Meteksan Printing performs its business

activities in its printing (Conventional and

Digital) and notebook production facilities,

and prioritizes the short-term strategies like

increasing the efficiency in printing facilities,

following new investment opportunities,

increasing brand awareness and competitive

advantage to higher levels as well as increasing

the productivity by upgrading operational

processes in notebook production, increasing its

export volume and considering alternative sales

channels.

54

2020 Annual Report

Bilkent

Energy Plant

bilenerji.com

Performing its energy production with a 4.5 MW gas turbine and two gas

engines with a total power of 4.29 MW, Bilkent Energy Plant started to invest

in a 5.2 MW gas turbine in 2020. The Company aims to increase its current

generation capacity from 8.79 MW to 13.99 MW.

Year of

Incorporation:

1993

Number of

Employees:

17

Field of

Activity:

Energy

Generation

Incorporated in 1993 by Bilkent Holding to

operate in the field of energy, Bilkent Energy

Plant operates to meet the electricity and steam

energy needs of the production facilities of the

group companies, Bilkent University and Bilkent

Holding Companies located in the settlement

area of Bilkent University.

Energy Production

Target of 13.99 MW

In order to increase efficiency, the Company

sold a 24 MW gas turbine and an 8 MW steam

turbine in 2017 and started production with

2 gas engines that it purchased in July 2018

to make more efficient production in line with

customer needs, and now it performs production

with one gas turbine with a power of 4.5 MW

and two gas engines with a total power of 4.29

MW.

Its current capacity will be increased to 13.99

MW with one 5.2 MW gas turbine purchased

in 2020. In addition, leading the management

of energy efficiency in Bilkent area where it

operates and determining the activities and

actions to be taken in this regard will be among

the strategic priorities of the company in the

future.

55

2020 Annual Report

Tepe Service &

Facility

Management

tepeservis.com.tr

Tepe Service & Facility Management, the only facility management company

that is able to simultaneously serve Turkey's leading 11 banks, has become an

industry leader by far in its field by accomplishing the cleaning of an average

of 121 thousand ATMs per month in 81 provinces of Turkey and TRNC.

Year of

Incorporation:

2008

Number of

Employees:

8.414

Field of

Activity:

Integrated

Facility

Management

Services,

Corporate

Cleaning

Services,

Call Center,

Special

Integrated

Projects (City

Hospitals

Support

Services

P1,P2)

Incorporated in 2008, Tepe Service & Facility

Management is the only facility management

company with 100% Turkish capital that provides

solutions to all service needs of corporate

customers under the umbrella of “Integrated Facility

Management”. Tepe Service & Facility Management

is among the leading companies in the sector with

8,414 employees and 250 corporate customers

in 81 provinces and in the TRNC. Tepe Service &

Facility Management, which is able to provide

particularly corporate cleaning services but also

Facility/Plaza/Site/Shopping Mall Management

and Operations, Technical Maintenance and Repair

Services, Cleaning Services for Bank Branches/

Off-site ATM Cleaning Services, Exterior Facade

and Construction Cleaning, City Hospital Support

Services from a single address with its strong and

diversified staff, is also capable to offer all the other

services required in the most appropriate way

through Bilkent Holding Service Group Companies

with its “Integrator” identity. Operating within the

organizational structure of Tepe Service & Facility

Management, Tepe Call Center provides 24/7

inbound-outbound service to the industry's leading

corporate customers in its 1,000 seat doublebacked

call centers in Adana, Ankara and İstanbul.

Fortune 500 Ranking

Tepe Service & Facility Management moved up to

385th place in the Fortune 500 ranking. It ranked

39th in the number of employees, 44th among

companies that increased their sales the most,

and 54th among Ankara-based companies.

The Company obtained ISO 18295 Customer

Contact Center Standard Certificate. Also, the

Company obtained the V-SAFE Secure Service

Certificate as part of the service competency of

the company during the Covid-19 outbreak.

Industry Leader in ATM Cleaning!

Tepe Service & Facility Management is currently

serving Turkey's leading 11 banks, cleaning of

an average of 121 thousand ATMs per month

in 81 provinces and TRNC and has become an

industry leader by far in its field. The Company is

a proven leader in off-site ATM cleaning service.

In 2020, the Company's customers in ATM

cleaning service were İş Bank, Yapı Kredi Bank,

Ziraat Bank, TFKB, Odeabank, Aktifbank, Arap

Türk Bank, Alernatifbank, Vakıfbank, Şekerbank

and Akbank. The Company successfully

completed the SMETA Social Compliance Audit

with a high score.

56

2020 Annual Report

Tepe Defence

tepesavunma.com.tr

With its over 25 years of experience in the private security industry, Tepe

Defence operate to build the security sector of the future today by focusing

on innovative and technological investments that will increase customer

satisfaction.

Year of

Incorporation:

1993

Number of

Employees:

12.451

Field of

Activity:

Private

Security

Consultancy

and Service,

360° Security

Consultancy

and Service,

RSO and

Consultancy

Service for

Ports and

Ships, Private

Security

Training

With its corporate heritage and values as a

company of Bilkent Holding, Tepe Defence

has continued to contribute to society and

economy increasingly in 2020. With its strong

operational structure, financial sustainable

capacity and continuous innovation oriented

vision, the Company achieved a 6.5% sector

growth rate and a turnover of TL 785 million

and an EBITDA of TL 35 million in 2020 with 14

regional representatives in 81 provinces. As in

previous years, the Company became one of the

few security companies that was ranked the list

of the 500 largest companies in Turkey prepared

by the Fortune 500 in 2020, and moved up 19

ranks compared to the previous year and took its

place in the list as the 415th company. Following

the first sustainability report it published with

2019 data, the Company also issued the second

sustainability report with 2020 data and

presented it to all its stakeholders. In business

processes, the Company, as a KAL-DER

member, continues to implement the European

Foundation for Quality Management (EFQM)

Business Excellence model and LEAN 6 SIGMA

approach, which was started to be implemented

in 2019.

The Company decided to establish an

organizational group at the level of Assistant

General Manager, whose work began in

November 2019, and which also has digital

transformation responsibility, as of March

2020, and the works to develop the business

processes of Tepe Defence within the digital

transformation have been accelerated. The

Company keeps making investments in digital

transformation with developments such as

cloud technologies, big data, internet of things

(IoT), artificial intelligence, and digitalization of

security activities.

Turkish Corporate Social

Responsibility Sustainable

Development Award to Tepe Defence

Tepe Defense won the "Partnerships for

Goals Category" award at the 12th Corporate

Social Responsibility Summit - Sustainable

Development Goals Awards, organized by the

Corporate Social Responsibility Association

of Turkey, with the "Tohum Autism Portal"

they developed together with Tohum Autism

Foundation. The distance education project

"Tohum Autism Portal", developed jointly by

Tepe Defence and Tohum Autism Foundation,

which was awarded during the Summit held in

December 2020, will continue to be developed in

the future.

57

2020 Annual Report

BCC Catering

bcccatering.com.tr

Bilintur Catering Centre offers catering services of over 110 thousand plates per

day for to a broad customer portfolio including City Hospital in Ankara, referred

to as Europe's and Turkey's largest hospital, and has always adopted the main

mission as being the first choice company by keeping its customer satisfaction

at the highest level.

Year of

Incorporation:

1993

Number of

Employees:

2.573

Field of

Activity:

Production,

Distribution

and Service

in the

Catering

Industry

Founded in 1993 in order to meet the catering

needs of Bilkent University, Bilintur Catering

Centre is today among the leading corporate

companies operating in the mass catering

industry in our country. The main mission of

the company, which offers healthy and safe

meals with its experienced and trained staff

and excellent service understanding, is to be the

indispensable solution partner of its customers.

In line with the target of growing the business

activities in İstanbul, Bilintur Catering Centre

was merged with Limon Catering with the

purpose to approach step by step towards its

growth targets by developing large projects and

collaborations.

Food Safety First

With its approximately 80 production facilities

in Turkey, Bilintur Catering Centre fulfills the

requirements of the ISO 22000 Food Safety

Management System to a maximum level and

produces over 110 thousand dishes daily in 210

locations and 5 central kitchens. The produced

food is controlled by expert food engineers and

food safety rules are followed at every stage of

production. Bilintur Catering Centre prepares

food in its kitchens with state-of-the-art

production equipment and produced dishes are

served to the customers without breaking the

hot/cold chain.

Menus that Make Difference

Bilintur Catering Centre, which offers foods

from the cuisines of different regions at

regular intervals in order to increase customer

satisfaction and expand its product range,

organizes competitions among its chefs

at various times to reach different tastes.

Bilintur Catering Centre has contributed to the

development of the C-Pack software program

that ensures effective control of purchasing,

production and presentation processes and

performs fast order management, customer

communication and satisfaction measurements

with its mobile applications such as “BCC'deyiz”.

The awards and certificates of Bilintur Catering

Centre are as follows:

• Turkish Ministry of Agriculture and Forestry

Business Registration Certificate

• ISO 9001: Quality Management System

Certificate

• ISO 14001: Environmental Management

System Certificate

• TS 18001 OHSAS: Occupational Health and

Safety Certificate

• ISO 22000: Food Safety Management System

Certificate

• ISO 10002: Customer Satisfaction

Management System Certificate

58

2020 Annual Report

Tepe Health

and Safety

tepeisg.com.tr

Tepe Health and Safety has set out to develop, implement,

continuously improve and add value to programs that will provide

benefit to all areas of the business world with its qualified workforce

and professional management approach.

Year of

Incorporation:

2013

Number of

Employees:

125

Field of

Activity:

Occupational

Health and

Safety

Tepe Health and Safety was incorporated

on 12.04.2013 in order to meet the demands

of Bilkent Holding companies in the field of

Occupational Health and Safety, to determine

the Occupational Health and Safety measures

and to provide supervision and training services

regarding the execution of preventive health

and safety services. The company serves in 36

provinces with a total of 6 branches, including

Ankara (Center), Gebze, Adana, Manisa,

Tekirdağ, and Antalya.

Increasing the number of companies and

personnel served in the future and strengthening

the brand perception have been identified as the

top priorities of Tepe Health and Safety.

Tepe Health and Safety has set out to develop,

implement, continuously improve and add value

to programs that will provide benefit to all areas

of the business world with its qualified workforce

and professional management approach. Tepe

Health and Safety provides services to more

than 30,000 people with more than 3,000

projects, carries out all its activities with its

staff who are experts in their fields, have field

experience and hold A, B and C Certifications in

OHS, workplace doctors and health officers.

59

2020 Annual Report

Tepe Service Card


Tepe Service Card enables businesses to make meal payments for their

employees whenever they want and with the desired limit and is a smart

card service that offers management convenience with a single bill

accounting and various cost advantages.

Year of

Incorporation:

2017

Number of

Employees:

12

Over 20,000 employees use Tepe Service Card

at more than 35,000 sales points across the

country. Tepe Service Card, a practical and

smart solution for companies that want to pay

for meal without being subjected to bureaucratic

transactions and without tax burden, also offers

quick solutions for credit balance, generating

account statements and requests for lost / stolen

cards.

Field of

Activity:

Smart Card

Service

Advantages of Tepe Service Card

• It provides widespread use from restaurants to

markets.

• It allows making savings in terms of kitchen

equipment, space and kitchen staff.

• It prevents waste of food.

• It gives employees the freedom to choose their

meals.

• It positively affects employee satisfaction.

• It eliminates the requirement of field personnel

to return to the workplace in order to have

meal and prevents waste of time and fuel.

• It enables you to make online transactions on

your account and keep track of your balance

and expenditure data.

Tepe Service Card - Fuel

Tepe Service Card offers companies the

opportunity to purchase the fuel required for

their company vehicles through electronic

systems with the assurance of the station

network they have contracted, economic usage

and control in a single bill.

Tepe Service Gift Card

Tepe Service Gift Card, a gift card that can be

used at many points, draws attention with

its attractive advantages for both employers

and employees. Tepe Service Gift Card, which

provides employers a tax exemption of up to

39% takes your employee satisfaction to a higher

level with the opportunity to use it in 4282

contracted points (Boyner, Kiğılı, Beta, Desa, Flo

etc.) in 14 different categories.

Advantages of Tepe Service Gift Card

• Cost

• Operational Efficiency

• Freedom of Choice

• Employee Satisfaction

60

2020 Annual Report

Adonis

adonis.com.tr

Founded in 2010, Adonis operates in the field of sales and after-sale service

of industrial cleaning materials, chemicals, paper products, plastic packaging,

consumables and packaging. Adonis has been operating as part of Bilkent

Holding since 2019.

Year of

Incorporation:

2010

Number of

Employees:

72

Field of

Activity:

Industrial

Cleaning

Products

In addition to chemicals, hygiene and paper

products Adonis sells under its own brands,

Adonis provides services with a wide range

of products thanks to its collaborations with

reputable brands in the industry.

Adonis manages its operations through

Marmara, Central Anatolia and Mediterranean

Regional Offices and aims to open its Aegean

and Black Sea Regional Offices in a short time.

Offering fast solutions for industrial cleaning

needs of all industries, Adonis continues to add

value and make a difference with cleaning and

hygiene technologies developed particularly for

hospitals, hotels, schools, retail stores, production

facilities, fitness clubs, residence/facility

management and catering industry.

The Company attaches importance to

establishing a long-term and sustainable

business relationship with its customers not only

with the professional approach in the product

selection and supply process but also with its

after-sales services, product trainings and

consultancy services.

Offering service with the motto of “makes

difference, adds value”, Adonis manages its

operations in order to provide the highest level

of customer satisfaction. Adopting a transparent

management approach in this regard, Adonis

focuses on being one of the most successful and

best companies in the industry with its dynamic

and qualified staff, sensitive to technological

innovations by protecting and developing its

resources.

Operating in compliance with national

and international legislation and all other

requirements, Adonis runs its commercial

operations with a focus on customer satisfaction.

61

2020 Annual Report

Sports

International

sportsinternational.com.tr

Sports International, the largest fitness center chain in Turkey with the

offering of widest variety of sports branches, serves in a total area of 127.114

m², including an indoor area of 62.209 m² and outdoor area of 64.905 m².

Year of

Incorporation:

1994

Number of

Employees:

448

Field of

Activity:

Sports and

Healthy

Living

Started its operations in 1994, Sports

International is the first organization that

introduced Turkey the concept of a fitness and

wellness center management. With the Bilkent,

Ataköy, Mavişehir, Şişli, Kadıköy, Mersin Marina,

Altınoran, Rhythm by Sports International,

Çankaya Vadi, Rhythm Spa Çankaya Vadi and

Sports Kuzu Effect facilities, the company gained

791.393 members by the end of 2020 in Ankara,

İzmir, Mersin and İstanbul.

Sports International plays an important role in

developing the habit of exercising from 7 to 70

with its trained personnel, customer-oriented

service approach, wide sports equipment

options, classes in compliance with international

trends, dynamic activities, exclusive programs

for children and social areas. Sports

International, the largest fitness center

chain in Turkey with the offering of widest variety

of sports branches, serves in a total area of

127.114 m², including an indoor area of 62.209 m²

and outdoor area of 64.905 m², together with a

total of 34 tennis courts, including 12 indoor and

22 outdoor courts, 1 basketball school, 8 squash

courts, 29 swimming pools and a children's pool.

62

2020 Annual Report

Bilkent Insurance

and Reinsurance

Brokerage

bilsigorta.com.tr

Bilkent Insurance and Reinsurance Brokerage stands out against its

competitors with its vast knowledge accumulated since the date of

incorporation and its experienced employees in addition to its ability to act

customer-oriented and structure that knows and analyzes the conditions

and the factors that affect competition.

Year of

Incorporation:

1989

Number of

Employees:

20

Field of

Activity:

Insurance

and

Reinsurance

Brokerage

Service

Incorporated in 1989 with the title of Bilkent

Insurance and Brokerage Services, BilSigorta's

purpose of establishment is meet the insurance

needs of holding companies and their

employees. As of 2015, the company decided

to continue its activities with the title of Bilkent

Insurance and Reinsurance Brokerage in line

with its evolving needs and growth strategy, and

with this change, it started to meet the needs

of existing holding companies for affordable

and wide coverage policies and increased its

competitiveness in non-holding operations. The

most important dimension of the company's

short-term goals is to increase the share of

its non-group activities and offer innovative

products to the market.

Our Differences

Bilkent Insurance and Reinsurance Brokerage

stands out against its competitors with its

vast knowledge accumulated since the date of

incorporation and its experienced employees in

addition to its ability to act customer-oriented

and structure that knows and analyzes the

conditions and the factors that affect the

competition and uses such elements in favor

of customer with cost advantage and attaches

importance to corporate and individual bonds.

In addition, Bilkent Insurance and Reinsurance

Brokerage gains a competitive advantage over

its competitors owing to the solutions offered

based on risk valuation, financial valuation,

damage, information and control management

that can cover a wide range rather than a

specific industry or a specific product.

Our Goals

Bilkent Insurance and Reinsurance Brokerage,

which closely monitors the changes in the

industry, tries to offer new solutions by focusing

on the evolving needs of the insured doing

business in a wide range of industries. Collateral

and product search activities are carried out

both at home and abroad in order for all these

efforts to be more healthy and productive. In

this context, the Company pursues the goal of

being a pioneer for the insured by bringing the

contacts to find direct guarantees from abroad

to the level of business partnership.

63

2020 Annual Report

Tepe Security

tepeguvenlik.com.tr

Tepe Security provides services in 81 provinces offering electronic security

solutions, alarm system and Alarm Monitoring Center for both private

individuals and institutions, and has a technical infrastructure that can

provide world class service to 1 million users.

Year of

Incorporation:

2011

Number of

Employees:

260

Field of

Activity:

Private

Electronic

Security

Solutions,

Alarm Systems

and Alarm

Monitoring

System for

Individuals and

Organizations

Started its business activities in 1992 offering the solutions it has produced to meet the electronic

security needs of companies affiliated to Bilkent Holding, the Company pursues its operations with the

commercial title of Tepe Security as of 2011 and provides services in 81 provinces of Turkey offering

electronic security solutions, alarm system and Alarm Monitoring Center for both private individuals

and institutions.

Most Admired Company in

Electronic Security

Tepe Security provides services in 81 provinces

offering electronic security solutions, alarm

system and Alarm Monitoring Center for both

private individuals and institutions, and has a

technical infrastructure that can provide world

class service to 1 million users. Establishing the

first redundant Alarm Monitoring Center that

serves in different territories of Turkey (Ankara-

Istanbul) in 2006, the Company provides a wide

range of services from homes and offices to

industrial facilities, from Turkey's leading multipoint

retail chains to banks and their affiliated

ATMs. Providing services such as camera

systems, card access and parking systems, fire

alarm and emergency announcement systems,

electromechanical lock systems, temperaturehumidity

control and automation systems and

electronic security consultancy in addition to

alarm systems, Tepe Security serves in different

areas of the electronic security market with its

expert engineers who follow the technological

developments in the world.

Tepe Security achieved two significant

successes in 2018. As a result of a survey study

conducted by Marketing Turkey magazine

in cooperation with Akademetre Research

Company, Tepe Security was awarded The

One Award upon being selected as the leading

brand in the "Security" category, particularly

based on "Admired Commercial Activities"

and "Assuring" criteria. Tepe Security has also

achieved a similar success as of the same year

on sikayetvar.com. Tepe Security has the highest

satisfaction score in the electronic security

category. It became the category leader as a

result of the assessments conducted based the

high rate of appreciation, the minimum number

of complaints and the fastest response time.

Tepe Security also holds "Recommended Brand"

certificate granted by the Association for the

Protection of All Consumers in the European

Union.

Next Generation Personal Security

and Online Store

Tepe Security introduced many services in

2020, such as mobile panic buttons, a new

generation personal security service that

makes life easier for its users, and an online

shopping store. Mobile Panic Buttons are police,

ambulance and fire brigade buttons available

in the Tepe Mobile Application that can be

pressed in an emergency. When pressed in

case of emergency, these buttons send a signal

to the Tepe Alarm Monitoring Center and the

relevant law enforcement support is directed to

the previously specified location in the fastest

way. Also, the Company launched its new online

store at magaza.tepeguvenlik.com.tr. You can

easily access all products on Tepe Security's

online store, which gives you the opportunity

to experience the comfort of online shopping,

and also you can place orders without paying

assembly and shipping expenses and use 24/7

technical support, 12-month alarm monitoring

and mobile application services free of charge.

Tepe Security has ISO 9001, ISO 14001, ISO

45001, ISO 10002 and ISO 27001 Certificates, TSE

Service Competency Certificate, TS 12849 and TS

12540 After-Sales Service Competency Certificate

issued by the Turkish Ministry of Customs and

Trade, and Covid-19 V-Safe Certificate.

64

2020 Annual Report

Bilintur/Bilkent

Hotel & Conference

Center

bilkentotel.com.tr

Started to operate in 1990, Bilkent Hotel and Conference Center offers

service at a 5-star standard with a capacity of 235 rooms and 398 beds.

Year of

Incorporation:

1990

Number of

Employees:

145

Field of

Activity:

Hotel

Management

Bilkent Hotel and Conference Center has

been serving since 1990 with the principle of

uninterrupted change and performance and the

equipment required by a 5-star hotel. As a result

of the principle of uninterrupted change, Bilintur/

Bilkent Hotel went through a comprehensive

renovation process in 2009. Within the scope of this

renovation, the number of meeting rooms furnished

using the latest technology was increased to 19, the

number of rooms was increased to 235 and the bed

capacity to 398. Konak Roof and Ceyhan Halls with

a total area of 330 m2 was presented to guests'

service, halls were provided with daylight, the foyers

are opened to the garden and features such as

technical infrastructure, smoking areas have been

highlighted at the project stage. The Mediterranean

Cuisine, which has become a flavor brand of the

hotel, has been both renovated and enlarged to

meet the demands. In addition, Sanitas Spa and

The North Shield Pub brands were included in

Bilkent Hotel. In 2013, however, "Konak 27” rooms

and Sakarya Ballroom, which is the largest hall

with an area of 940 m2 has been renovated in "Art

Deco" style. In 2017, 360 degree video mapping

technology investment was offered in Sakarya

Ballroom, the service area of the Mediterranean

Cuisine was increased by expanding the terrace

area. Since 2017, Bilintur/Bilkent Hotel has

undertaken the management of the Pia Sera

Facility, located in Incek, Ankara. The venue is home

to private events and wedding organizations, with

its indoor and outdoor areas.

Poolside “Angelite”, whose renovation was

completed in May 2019, offers its guests an

unforgettable summer wedding opportunity with

its brand new decoration and atmosphere as well

as a “Holiday in Ankara” proposal during June

and September with both membership and daily

entrance opportunities.

In 2020, Bilkent Hotel and Conference Center

became the first hotel in Ankara to receive the "Safe

Tourism Certificate".

Innovative Concept and

Perfectionist Service Quality

Bilkent Hotel plans to invest in order to improve

both the staff and hotel's physical conditions

through increasing the occupancy of rooms and

halls to meet changing guest expectations and to

maintain operations with maximum guest

satisfaction.

Features of Bilkent Hotel &

Conference Center

• 235 rooms, 398 beds in total on 5 floors

• 206 standard rooms furnished with comfort

and technology

• 2 standard suite rooms with city view

• "Konak 27" rooms renovated with "Art-Deco"

style (22 "Konak 27" standard rooms, 2 "Konak

27" suites, "Konak 27" corner suites, 1 king suite)

• 164 non-smoking rooms, 4 connected rooms, 3

rooms for the handicapped

• 19 meeting rooms (the largest hall capacity of

940 m2/1.000 persons), 830 m2 wide fair and

exhibition area

• Semi-Olympic outdoor swimming pool (with

children's section) and playground in the

garden

• Sanitas Spa in 750 m2 area (with therapy pool,

fitness center, massage and cosmetic services,

sauna, Turkish bath)

• Renovated Mediterranean Cuisine Restaurant

with its menu prepared with distinguished

tastes of Turkish and world cuisines, eye

catching and modern decoration and The

North Shield Pub.

• Poolside alternative for weddings and gala

dinners in summer

• Hairdresser for men and women

• Free parking lot with a capacity of 700 cars

• Free wireless internet throughout the hotel

65

2020 Annual Report

66

2020 Annual Report

Bilkent

CYBERPARK

Ankara Technology Development Zone

cyberpark.com.tr

Founded in 2001, Bilkent CYBERPARK is the first and largest

Technology Development Zone in Turkey which was founded by a

foundation university.

Year of

Incorporation:

2001

Number of

Employees:

23

Field of

Activity:

Technology

Development

Zone

OUR VISION

To be a center of attraction for domestic and

foreign technology entrepreneurs and an

exemplary technology base in the world.

BUSINESS VALUES OF CYBERPARK

"We are Bilkent!"

• We are the center of many firsts.

• Our Brand is Our Quality.

• We are the Cradle of Entrepreneurship.

"Our Target is the World!"

• We Have a Voice in the R&D Ecosystem.

• We are Admired, We Inspire Others.

"Service is Our Business!"

• We are Here with Our Companies.

• We are Fast, Creative and Efficient.

• We Embrace, We Care, We Add Value.

"We Turn Energy into Synergy!"

• We Bring Science and Industry Together.

• We Create Interaction, We Provide

Collaboration.

Bilkent CYBERPARK was established in 2001

by Bilkent University, one of Turkey's leading

universities and Bilkent Holding, and is the first

technocity of Turkey owned by a foundation

university. Bilkent CYBERPARK has a significant

place in technology-based entrepreneurship

ecosystem with over 250 technology companies,

5 research centers and over 4,000 R&D

personnel working in different industries.

Technopark is cited as an example due to its

services, not only in Turkey but also in the world.

Inspiring with the national and international

awards it has received, Bilkent CYBERPARK,

continuously offers growth opportunities

to technology-based companies and

entrepreneurs and supports them both locally

and globally in line with their needs as well as

innovations brought by industrial dynamics.

To this end, it always provides value-added

services that have proven its success locally and

globally.

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2020 Annual Report

Bilkent CYBERPARK, the first technopark

in Turkey deemed eligible to be awarded

by International Association of Science

Parks (IASP), has won the championship

in 2017 with its "B2B Match Making"

project.

"B2B Match Making" Project Wins the World Championship in 2017

Bilkent CYBERPARK, the first technopark in Turkey deemed eligible to be awarded by International Association of Science

Parks (IASP), has won the championship in 2017 with its "B2B Match Making" project. Bilkent CYBERPARK sets its vision

as being a center of attraction for both domestic and foreign technology entrepreneurs as well as a technology base that is

exemplified in the world, and has determined prioritized short and mid-term strategies such as to create an international

brand through developing business collaborations, to create effective entrepreneurs by establishing prototyping workshops

and collaboration areas, to enable its entrepreneurs to reach the global market and to improve the cooperation with the

industry with the purpose to both commercialize the products and to create an investment mechanism in order to realize this

vision.

Services Offered

Awards and Certificates

• Technology Incubation Center

established to encourage

entrepreneurship in technology

intensive areas

• "Bilkent CYBERPARK

Workshop" offering an open

office environment for start-ups

• “Incubation Guidance Program"

providing one-to-one

mentoring, consultancy and

training services for start-ups

• One-to-one "Mentor” support

• Training and consultancy

services

• The following services offered

through Bilkent CYBERPARK's

solution partner companies;

-Business development

-Marketing, access to financial

resources

-Financial consultancy,

accounting

-Trademark and patent

support

-Consultancy services in labor

law and in other areas that

entrepreneurs may need

-Human resources and trainee

support

-University-industry

cooperation and

communication support

• Advertisement and promotion

support for entrepreneurs and

their products in the press and

social media

• Contests, summits and

Hackathons for entrepreneurs

(GITR, Start-Up Summit)

• Acceleration Programs (CAP,

Doping XL)

• Technology commercialization

programs (UTTP)

• Market launching support,

international marketing

activities

• Clustering programs (Bil-Tel)

• Entrepreneur consultancy

programs (GDP and E-GDP)

• Online programs;

-Mentoring program

"My Mentor is with Me"

-Cooperation negotiations

"CYBER 1E1"

-One-on-one entrepreneurinvestor

meetings "Doping

Invest Camp"

-Sectoral Meeting Days

-Think Global

-Online Entrepreneurship Kit

-Online Events Series

• Conference room and meeting

rooms of various sizes

• Ankara Young Businessmen

Association, Ankara's Brands

Summit 2 Brand Awards-2012

• ISO 9001:2015 Quality

Management System

Certificate-Technopark

Management Services-2015

• IASP Inspiring Solutions

Runner-up Prize-2015

• Anatolian Brands

Award-2013-2016

• Ankara Brands Festival,

Value Adding Brand of Ankara

Award-2016

• IASP Moscow,

Certificate of Appreciation-2016

• İstanbul International

Inventions Fair (ISIF) Certificate

of Appreciation-2017-2018

• Bahrein Kingdom University,

Appreciation Plaquette-2017

• IASP Inspiring Solutions

Grand Prize-2017

• Technology Development

Zones Summit 3rd Prize 2016-

2017-2018

• UBI Global Most Successful

"University-Related Incubation

Centers" 8th Award-2018

• Anatolian Brands, Large

Enterprises, Trade Category, 1st

Prize-2018

• European Entrepreneurship

Incentive Awards,

National Winner in the

Category of "Supporting

the Internationalization of

Enterprises"-2018

• European Leadership Award

with the UBI Global World

Incubation Summit “European

Top Challenger”-2019

• European Entrepreneurship

Incentive Awards (EEPA)

Turkish Championship with the

"National Winner" Award-2020

• The First Technopark to Receive

the Zero Waste

Certificate-2020

• TSE COVID-19 Safe Service

Certificate-2020

68

2020 Annual Report

Tepe Real Estate

Investment

tepeemlak.com.tr

Tepe Real Estate Investment has realized the firsts in the retailing industry

under the roof of Bilkent Holding and has accomplished many successful

projects since 1996. Offering service with its experienced staff, Tepe Real

Estate Investment continues its business with an even greater power and

energy by gathering shopping mall and facility management, leasing, project

and concept consultancy under a single roof.

Year of

Incorporation:

1996

"Adds value to life and brands with innovative,

creative and pleasant spaces."

Number of

Employees:

71

Field of

Activity:

Shopping Mall

and Asset

Management,

Leasing, Project

and Concept

Consultancy

Tepe Nautilus

69

2020 Annual Report

Bilkent Center

In cooperation with well-known European companies such

as Metro AG and Carrefour, Tepe Real Estate Investment has

made significant investments in the shopping center sector in

many different regions of Turkey. To date, a total of 1.5 million

m2 of land of 11 shopping malls across Turkey has been

developed by Tepe Real Estate Investment.

Tepe Real Estate Investment has undertaken leasing

operations as well as shopping center and facility management

of Tepe Nautilus which is currently one of the most popular

shopping centers located on the Anatolian Side of İstanbul,

hosting many national and international brands within its

body since 2002; Bilkent Center in Ankara which offers its

visitors both shopping and living spaces where they can spend

quality time upon adding the gastronomy center Bilkent

Station with the motto "Happiness Increases As You Share"

following a recent renovation; the business and life center Tepe

Prime Avenue, which is the indispensable meeting point of

Ankara residents with its original architecture and first open

air concept; Ahlatlıbel Atatürk Park and 365 AVM preferred

with its accessible location and comfortable circulation area,

and Ege Perla, pleasant living space with a semi-open concept

located at the most beautiful point of İzmir Bay, embodying the

rhythm and entertainment of the city. It also provides rental

services for commercial areas in IDO terminals and ships.

And leasing and concept consultancy services to mixed

projects such as 42 Maslak with its concept of gastronomy,

shopping, entertainment and arts, Sığacık Teos Marina and Mix

Kayseri Shopping Mall.

Creating modern spaces that visitors will enjoy being in with

an innovative and creative perspective, Tepe Real Estate

Investment’s strategic priority is to protect the market shares

of the shopping malls where it undertakes the management, to

create brand value, to add and increase value with differences.

It also offers many national and international accessible

brands in order to provide the best service accordingly.

Tepe Real Estate Investment aims to grow in shopping mall and

facility management, leasing operations and management

services consultancy, to create living spaces that meet the

needs of all stakeholders with projects and innovative concept

applications by assessing the trends in the shopping malls and

to realize holistic sustainable projects.

Tepe Prime Avenue

70

2020 Annual Report

Felisya

Biomedical

felisyabiyomedikal.com.tr

Felisya Biomedical is incorporated to benefit the public health and

develop new technologies and products. The products and inventions

to be developed will be produced in mass production and sold by

Felisya Biomedical.

Year of

Incorporation:

2020

Number of

Employees:

8

Field of

Activity:

Medical

Device

Production,

Promotion

and Sales

The process, which started with the application of EA Technology, established in Bilkent Technopark,

to Bilkent Holding with the idea of developing a Covid-19 test kit in April 2020, continued with the

incorporation of Felisya Biomedical with the partnership of Bilkent Holding and EA Technology to

produce and sell the Diagnovir Covid 19 Rapid Diagnosis System. Diagnovir is an optical-based

diagnostic system that changes the glow color in the presence of virus, thus detecting viruses with high

selectivity. The sample is taken orally without requiring a deep swab from the patient and is mixed

with a special solution and then dripped onto the pathogen detection chip, and if there is a pathogen

in the area, the fluorescent signal is detected with high accuracy by the biosensor device. It is based

on the detection of the presence or absence of the virus by optical methods. The "multidisciplinary"

system, which includes the disciplines of physics, biophysics, optics, nanotechnology, molecular biology

and genetics, developed by academicians, will be available in less than 1 minute, with a high accuracy

rate, at a very affordable price compared to its equivalents in the market. The device, whose clinical

studies were completed at Ankara University and gave 99% accurate results, has been approved by

the Ministry of Health with CE and ISO certificates. With production line and clean room laboratory put

into operation in the Bilkent campus, Felisya Biomedical plans to produce 10 thousand kits per day in

July 2021.

Felisya Biomedical will continue to grow with new products over the years with its objective of

becoming a global medical device manufacturer company with a corporate culture committed to

environmental, social, legal and ethical values, a modern management system, compatible with the

expectations of universal solutions in healthcare, innovative, an expert in the development of new

products, constantly improving its understanding of quality and service by adapting to the changes in

the medical sector, and steadily increases its contribution to the country's economy and especially to

education with the safe, healthy and environmentally friendly products it produces. The Company has

know-how, technological infrastructure and a strong scientific staff. With its qualified and expanding

employee profile, the Company aims to produce high value-added products, services and projects for

a sustainable future.

71

2020 Annual Report

TAV

Airports

Holding

tavhavalimanlari.com.tr

Today, TAV Airports has taken its place as a global brand both in

airport construction projects as well as in a brand new area such as

operating the airports, with its highly qualified human resources and

advanced technology.

Year of

Incorporation:

1997

Number of

Employees:

14.484

Field of

Activity:

Airport

Management

TAV Airports was incorporated as a joint venture

between Bilkent Holding and Akfen Holding in

İstanbul in 1997.

The agreement governing the sales of 38%

shares of TAV Airports to the Aéroports de

Paris Group in return for USD 874 million was

signed on March 11, 2012. The share transfer

was completed on May 16, 2012, following

the fulfillment of prerequisites set forth in the

share purchase agreement. As a result of this

share transfer, Tepe Construction's share in

TAV Airports decreased to 8.1%. Upon the share

transfer realized in September 2017, Tepe

Construction's share in TAV Airports became

5%, while the Akfen Group transferred all of its

shares. About 48% of the Company's shares are

traded on Istanbul Stock Exchange.

TAV Airports, which was awarded the tender

regarding the construction of İstanbul Atatürk

Airport International Terminal one year after its

establishment, completed the construction works

in two years and opened the terminal in 2000.

Following this project which has been one of the

first examples globally and reflects the modern

face of Turkey where airport management

is contracted with a "build-operate-transfer"

model, the holding has transferred its acquired

know-how, experience and creativity to new

projects.

Today, TAV Airports has taken its place as

a global brand both in airport construction

projects as well as in a brand new area such as

operating the airports, with its highly qualified

human resources and advanced technology.

For People, With People…

With the aim to represent Turkey in the best

way and to add new ones to its success; the

Holding was restructured in 2006 in line with its

strategic goals and categorized its "operating"

and "construction" activities under two separate

holding companies, namely TAV Airports and

TAV Investment. The shares of TAV Airports,

which were offered to the public on February 23,

2007, with the code "TAVHL", are currently traded

on İstanbul Stock Exchange.

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2020 Annual Report

TAV Investment

Holding

tavyatirimholding.com

The total contract value of TAV Construction’s completed and ongoing

projects up to date has exceeded $ 22.6 billion.

Year of

Incorporation:

2005

Number of

Employees:

1.500*

*Excluding Holding

Companies

Field of

Activity:

Construction

and

Parking Lot

Management

TAV Investment, whose main field of activity is

construction and parking lot management, was

incorporated in 2005. With the share purchase

concluded in 2017, Tepe Construction's shares in

TAV Investment increased from 24% to 39%.

TAV Investment Companies

• TAV Tepe Akfen Investment and Construction

• TAV Construction Muscat LLC

• TAV Construction Qatar LLC

• TAV Al Rajhi Construction Co.

• TAV Parking Lot Investment and Management

TAV Tepe Akfen Investment and Construction

was established in 1997 as a joint venture

to construct the Istanbul Atatürk Airport

International Terminal, its car park and related

facilities. The main objective of the company is

to offer and perform airport construction and

financing, operating passenger terminals and

providing related consultancy services at an

international level.

Envisaging that aviation and travel industry

will grow rapidly both in Turkey and at the

international level in the near future and

combining their predictions with the demand

for the highest quality and technology company

founders have separated their construction

activities from TAV Airports and they have

incorporated TAV Tepe Akfen Investment and

Construction.

73

2020 Annual Report

TAV Investment’s Flagship:

TAV Construction

TAV Construction which have recently been included among

industry leaders due to its airport construction projects

successfully realized both in Turkey and the peripheral countries

has become the world's largest company in this field by ranking

first in the “airport construction” category in the international

construction industry magazine ENR (Engineering News

Record) in 2014, 2015, 2018 and 2019. The total contract value of

TAV Construction’s completed and ongoing projects as of today

has exceeded $ 22.6 billion and the Company currently has

more than 10,000 employees.

Projects Standing Out With

Functionality and Aesthetics

TAV Construction offers its vast experience acquired through

the projects to the use of not only Turkey but also to the whole

world. The Company also provides consultancy in the field of

airport infrastructure, which is an increasing need in the world

where distances are getting shorter every day. TAV Construction,

which has a large business volume in the Gulf Region, constructs

high-rise buildings that require advanced technology as well as

airport constructions.

TAV Construction that left its mark on important projects in the

regions where it operates has undertaken and completed the

construction works of İstanbul Atatürk and Ankara Esenboğa

Airports, İzmir Adnan Menderes Airport International

Terminal and the New Domestic Terminal, Alanya Gazipaşa

Airport projects in Turkey in addition to international projects

including the Hamad Airport Passenger Terminal Complex

in Doha, the capital of Qatar, Medina Airport and Riyadh

Airport Terminal 5 project in Saudi Arabia, Muscat Airport

runway and infrastructure works in Oman, Tbilisi and Batumi

in Georgia, Enfidha-Hammamet in Tunisia, Skopje and Ohrid

Airports in Macedonia, Cairo Airport Terminal 3 in Egypt and

Damac Towers by Paramount project in Dubai. Among the

ongoing projects of TAV Construction are Abu Dhabi Airport

Midfield Terminal Complex, Bahrain Airport New Terminal

Building, Amsterdam Schiphol Airport Additional Terminal

Building, Doha Hamad International Airport D and E Concourse

Area Central Concourse Additional Terminal Building. TAV

Construction continues to build high-rise buildings such as The

Address Residences Dubai, Opera and Il Primo in Dubai and

Emaar Square in Istanbul apart from airport constructions.

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2020 Annual Report

İstanbul Sea

Buses (IDO)

ido.com.tr

IDO, one of the world's largest maritime transportation companies,

offers service on 16 lines with 52 ships.

Year of

Incorporation:

1987

Number of

Employees:

1.027

Field of

Activity:

Sea Bus

Management

IDO has adopted the mission of providing fast, safe and comfortable maritime transportation

services with its innovative and sustainable activities in a way to constantly improve itself in line with

passenger expectations.

Partnership Structure

50% 20%

Akfen Holding

50%

Tepe Construction

Affiliate Structure

Zeytinburnu Port

Operations

Being one of the largest maritime transport companies in the world with its large fleet, high vehicle

and passenger carrying capacity, İDO has adopted the mission of economy, comfort, speed and travel

safety on 16 routes with 52 ships. As of the end of 2020, with its modern fleet consisting of 52 sea

vehicles (24 sea buses, 20 ferryboats, 7 fast ferries and 1 service ship), IDO operates on a total of 16

lines with a capacity of carrying 35,021 passengers in the summer, 28,903 passengers in the winter

and 2,577 vehicles in both seasons.

As of 31 December 2020, the number of employees of İDO is 1,027. The most recent collective

bargaining agreement signed with the Turkish Seafarers' Union continues to cover the period of

01.01.2020 and 31.12.2021.

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2020 Annual Report

İDO IS READY FOR FUTURE WITH

DIGITAL TRANSFORMATION

With the pandemic that has affected the

world, digitalization has gained even more

importance at İDO, like the rest of the world.

Accordingly, activities have been carried

out made to revise the web, mobile and

ticket office interfaces and to add new

functions.

Integration was made with the "Hayat

Eve Sığar" application, which was made

mandatory by the Ministry of Health during

the pandemic, enabling passengers to

travel safely. HES codes have been inquired

during the ticket purchase and risky

passengers have been prohibited to travel.

A more user-friendly structure was used

in mobile interfaces with a minimalist and

target-oriented approach.

In order to increase the number of

members of the loyalty program, necessary

revisions were made to ensure that the

processes with membership through web,

mobile, ticket office and call center channels

are made faster and more user-friendly,

allowing passengers to benefit from the

campaigns.

LOYALTY PROGRAM

As part of the loyalty program, there

are ongoing activities to improve the

travel experience of the subscribers and

enable them to use the idoPara they

earn more easily, with the possibility of

partial payment for ticket purchases with

idoPara, the use of idoPara at contracted

points, and monthly bulk purchases in the

form of subscriptions for those who travel

constantly and regularly.

In order to increase the authorized

passenger data, the necessary systematic

works were completed to obtain the

communication permits of the passengers

in the ticket purchases.

As a result of these activities, the member

data has increased from 110,000 to

195,000, and the data with communication

permission has reached 314,000 from

80,000.

CORPORATE COLLABORATIONS

Cross-campaigns were organized by

collaborating with online marketplaces

such as Gittigidiyor, D&R, İstegelsin and

many companies such as Migros, Türk

Telekom, BTT, Turkcell, Redbull, Zurich

Sigorta, Garanti Bank, Denizbank, and

Petrol Ofisi. Activities are ongoing to make

collaboration with new companies.

CORPORATE SOCIAL RESPONSIBILITY

PROJECTS

Collaboration with UNICEF

As in previous years, UNICEF and IDO

guests were brought together at İDO

terminals throughout 2020. Accordingly,

UNICEF gained 500 new supporters.

This support contributed to helping 375

disadvantaged children.

Toy Campaign in Elazığ

İDO delivered all the toys collected in the toy

collection campaign launched to contribute

to the recovery of earthquake-affected

children in Elazığ, to the Elazığ Provincial

Directorate of Family, Labor and Social

Services. A shipload of toys collected was

distributed to four different institutions

where abandoned children are staying in

cooperation with the Provincial Child Rights

Coordinator.

İDO Supports Non-Governmental

Organizations

İDO supported NGOs (Kızılay, AFAD, LÖSEV,

Darüşşafaka etc.) by giving permission for

terminal activities, terminal and onboard

announcements and posters.

Travel Support for Avşa Summer Camp

for the Disabled

İDO provided free travel for citizens with

disabilities who participated in the Avşa

Summer Camp Without Disabilities

program of the Turkish Association for the

Disabled in 2020. Between January 1 and

August 31, 2020, about 500 people traveled

in groups free of charge with IDO for 25

weeks.

Sleeping Bags and Supply Aid to

Earthquake Victims of İzmir

As part of its social responsibility approach,

İDO, under the leadership of AFAD and in

cooperation with the İzmir Metropolitan

Municipality, provided the citizens of Izmir,

who were affected by the earthquake

on October 30, 2020, with sleeping bags

and blankets that they needed the most.

In addition, the Company provided food

aid and the Red Crescent provided food

distribution to the earthquake victims with

these supplies.

İDO Memorial Forest

As part of its corporate social responsibility

and environmental awareness, İDO

brought together its employees and their

families in January 2020 to create a new

memorial forest. 2,000 saplings were

planted in Arnavutköy for the second

Memorial Forest to commemorate the 10th

anniversary of the first memorial forest

created in Arnavutköy Fenertepe in 2009.

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2020 Annual Report

Travelex Turkey

travelex.com.tr

Operating in Ankara Esenboğa, İzmir Adnan Menderes, Antalya

and Alanya Gazipaşa Airports and Kuşadası Cruise Port in Turkey,

Travelex Turkey is a leading company in its business.

Year of

Incorporation:

2000

Number of

Employees:

42

Field of

Activity:

Airport and

Kuşadası

Cruise Port

Exchange

Offices

Management

Travelex Turkey conducts the operations of

Travelex Group, the world's leading operator of

retail currency exchange, in Turkey. Operating

in Ankara Esenboğa, İzmir Adnan Menderes,

Antalya and Alanya Gazipaşa Airports and

Kuşadası Cruise Port in Turkey, Travelex Turkey is

a leading company in its business.

Travelex, headquartered in London, carries the

travel checks of the past to the digital payment

solutions of the future as a representative

of more than 40 years of tradition in foreign

exchange and related services.

Travelex operates in 22 countries, both at

airports and off-airport locations, with over 1000

service points. Using its expertise and knowhow,

Travelex has ensured the creation of a

platform to re-interpret the physical and digital

money movement across borders globally, thus

ensuring that all its customers stay one step

ahead of the competition. Through this platform,

it provides financial institutions a reliable,

effective and functioning international money

transfer service. Travelex supplements this

service with secure cash delivery service in all

currencies.

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2020 Annual Report

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2020 Annual Report

Human

Resources

With its Human Resources Policy and Systems that are based on shared values,

Bilkent Holding offers continuous development and feedback opportunities for

sustainable growth to all employees who create added value in their area of expertise.

Shaping its Human

Resources policy in

the light of Bilkent

Holding's shared

values, Bilkent

Holding requires all

its employees to adopt

corporate shared

values and become

the representative.

In this context, the

Holding aims to

recruit the right

personnel who can

carry the holding

and its companies,

and thus İhsan

Doğramacı Bilkent

University, to the

future and to support

them in their personal

and professional

development in

order to ensure their

adaptation to the

changing conditions of

the business world.

Bilkent Holding who sees its qualified and

experienced human resources among the

most important components of sustainable

success, considers its investments towards its

employees as an integral part of its corporate

goals. Bilkent Holding, with the purpose to

support İhsan Doğramacı Bilkent University,

whose aim is "to be among the world's leading

universities with its level of education, scientific

research and publications, cultural and

artistic activities", continues its efforts without

interruption to create a modern human

resource adopting the shared values of Bilkent

Holding, has a sense of belonging, improves

the quality of education and living standards,

creates added value, and is contemporary.

Human Resources policy shaped in

the light of Bilkent Holding's shared

values

Shaping its Human Resources policy in the

light of Bilkent Holding's shared values, Bilkent

Holding requires all its employees to adopt

corporate shared values and become the

representative. Accordingly, the Holding aims

to recruit the right personnel who can carry

the holding and its companies, and thus İhsan

Doğramacı Bilkent University, to the future

and to support them in their personal and

professional development in order to ensure

their adaptation to the changing conditions of

the business world.

Qualified Human Resources Profile

As of December 2020, Bilkent Holding

has 26,379 employees together with its

subsidiaries.

Transparent and Merit-Based

Recruitment Process

Bilkent Holding's main philosophy in the

recruitment process is based on employing

the most appropriate and talented candidates

for open positions. In-house candidates and

the candidates who have already submitted

their applications to the holding database are

prioritized. In case no candidate in compliance

with the requirements stated in the job

description is available in these two groups,

new candidates are reached through job

postings published on career web pages and

Bilkent Holding website.

All applications are evaluated through several

methods subject to the criteria determined for

the position.

• One-on-One or Panel Interview

• Assessment Center Applications

(It covers multiple applications such as

Personality Test, General Aptitude Test,

Foreign Language Proficiency Exam,

Presentation, External Look Assessment

Center etc.)

• Reference Inquiry

Regardless of whether the recruitment process

has resulted positively or negatively, all

candidates are required to give feedback on

their experience and improvements are made

every year accordingly.

The candidate whose recruitment process

is successful is included in the Orientation

Process and supported by the Welcome

Ambassador for 1 year.

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2020 Annual Report

Considering continuous training and development activities offered to its employees

as an investment in Turkey, Bilkent Holding prepares development plans specific

to the individual and the group within the scope of its corporate strategies and

outcomes of talent management processes.

Success Oriented Performance

Evaluation

In the Bilkent Holding Performance

Evaluation System, the contribution of

employees to corporate performance

is also measured along with their

individual job performances. The

main purpose of the system is set to

designate the models that will create

a culture of performance throughout

the organization and contribute to

the realization of corporate vision by

supporting outstanding performance in

line with the vision, mission and goals

of the Holding and its companies. The

outputs of the performance assessment

process also allow employees to be

rewarded.

Talent and Career Management

in Line With Corporate Values

The main purpose of Bilkent Holding

Talent Management is to work with

people who are compatible with

corporate values, at the right time,

in the right roles in line with the

institution's strategies and to ensure

the continuity of the leadership.

The philosophy of Bilkent Holding

Talent Management is based on

the assumption that potential and

performance are quite different terms.

In this context, the Holding attaches

importance to its managers' compliance

with corporate values as well as their

success in business performance, and

also to their managerial and functional

competencies determined for their

role together with emotional ability

factors. Accordingly, Bilkent Holding's

executives are assessed on a regular

basis with a 360-degree performance

assessment system on common values,

emotional ability factors, managerial

and functional competencies in order

to determine their development needs.

Feedback is the most important stage

of the process. Based on the evaluation

results, feedback is provided to the

executives by the Talent and Career

Management team and a senior

manager and reconciliation is provided

over the development areas.

The main purpose of Career

Management Policy at Bilkent Holding

and its affiliated companies is to provide

career opportunities to all employees

within the framework of ethical values,

without discrimination and in line with

pre-defined criteria. Transforming the

advantage of being a big group into a

career opportunity for its employees,

Bilkent Holding enables its employees

to determine their career paths in

horizontal or vertical positions and

offers senior and mid-level managers

systems that support their career goals

such as mentoring.

Continuous Development

Oriented Training Management

Considering continuous training and

development activities offered to its

employees as an investment in Turkey,

Bilkent Holding prepares development

plans specific to the individual and

the group within the scope of its

corporate strategies and outcomes of

talent management processes. Bilkent

Learning and Development Center puts

these development plans into effect.

Bilkent Learning and Development

Center focus on Bilkent Holding Shared

Values, the overall development of

employees in line with their business

needs and strategies. It is a central

education/training function designed

to reach the vision and mission of the

institution and to support the values

that are unique to Bilkent. Trainings

are given by internal trainers or expert

trainers and training companies.

All training suppliers are evaluated

following the training session and

their overall success is recorded for the

subsequent supply processes.

Effective Communication

Channels Strengthening

Corporate Awareness

Bilkent Holding employees act with

the awareness that the added value

acquired through their work creates

a direct source for İhsan Doğramacı

Bilkent University. Accordingly, they

experience the happiness and peace

of mind to support the students of

İhsan Doğramacı Bilkent University

throughout their education life. This

feeling strengthens their sense of

belonging to the institution they work for

and motivates them to serve for many

years. Bilkent Holding, where corporate

awareness and sense of belonging are

important human resources factors,

the employees are required to express

their opinions and suggestions about

the company's business processes with

a participatory and sharing method.

Thanks to the employee satisfaction

surveys conducted periodically, it

facilitates to plan and implement

corrective and remedial works aimed

at increasing efficiency in business

processes. Bilkent Holding internal

communication portal has been created

in order to provide a more effective

communication environment to Bilkent

Holding employees and to ensure that

all necessary corporate information is

collected and accessible at any time.

Thanks to the portal, all Bilkent Holding

and group company employees can

easily access information about their

companies, follow announcements

and opportunities as well as Human

Resources practices at any time,

and benefit from current and useful

information.

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2020 Annual Report

Quality, Environment,

Occupational Health and Safety

Bilkent Holding implements occupational safety, environment and quality practices

at international standards in order to carry its brand reputation to the future.

Shaping all its activities in line with the

goal of leaving a more livable world for

future generations, Bilkent Holding places

special emphasis on its employees and

its stakeholders to act as environmentally

conscious and sensitive individuals. In

addition, the Holding has established

a culture of occupational health and

safety at international standards in

all business units in order to ensure a

sustainable workforce efficiency. Bilkent

Holding considers the sustainability of

development as one of the most vital

issues in today's world, where resources

are rapidly depleted, and believes that

societies and the environment should

be protected and developed primarily in

order to realize a long-term, permanent

growth and development.

Continuous Development

Goal in All Fields

Going ahead with the goal of being

a leading global brand with humanfriendly

and quality products and

providing unconditional customer

satisfaction, Bilkent Holding achieves its

goals by measuring the change in all the

breakthroughs it realizes and ensuring

continuous improvement in the success

graphics based on the results achieved.

Accordingly, the principles of continuous

development adopted by the Holding are

as follows:

• Continuous improvement in product

and service quality,

• Continuous customer satisfaction,

• Respect for people and the

environment,

• Personal development and improving

the success level of employees,

• Compliance with relevant standards

and legislation.

In line with these principles, Bilkent

Holding is committed to continuing its

efforts to become a leading organization

in terms of occupational health and

safety by managing its activities together

with Quality and Environmental

Management Systems.

QUALITY POLICY

Operating in a wide range of different

areas, Bilkent Holding has adopted the

approach of sustainability of today's

needs without compromising its ability

to meet the needs of future generations.

Continuous improvement is supported

both financially and operationally in

quality management systems, and

suppliers and customers are encouraged

to participate in this process in the entire

holding and all companies. Accordingly,

Bilkent Holding has adopted the

following principles in order to ensure the

satisfaction of its stakeholders:

• Compliance with national and

international standards and rules,

• Efficient use of resources,

• Being responsive to human and

environmental health,

• Compliance with the requirements

of quality management system and

continuously improving its effectiveness.


Holding, which offers its services

in accordance with contractual

requirements and company rules,

undertakes to share its experiences with

all its customers and stakeholders.

ENVIRONMENTAL POLICY

In line with the principle of “Respect

for Human and Environment”, Bilkent

Holding aims to minimize negative

impacts by analyzing the environmental

results of its works and to achieve a

sustainable development in order to

protect the environment in all areas

where it operates with the aim of

pioneering. In this regard, Bilkent Holding

undertakes:

• To improve the environmental

performance in order to protect

the environment and ensure the

sustainability of natural resources since

its establishment,

• To comply with the relevant legislation in

the areas where it operates,

• To make savings in the consumption

of resources used by the companies

within the Holding and İhsan Doğramacı

Bilkent University and to prepare

the technological and systematic

infrastructure in this direction,

• To minimize the possible negative

environmental impacts at the end of the

activities as soon as possible,

• In order to provide added value to the

low carbon economy to encourage public

transportation and to work towards

reducing air gas emissions of the vehicles

used.

• It is committed to creating an

environmentally sensitive whole by

raising awareness of its employees

through periodic trainings.

Bilkent Holding accepts leaving a

carefully protected environment for

future generations as a responsibility

and guarantees that it will continue

its activities with the awareness of this

responsibility.

Activities at ISO 14001

Environmental Management

System Standards

The biggest proof proving the effective

implementation of these principles

adopted by the Holding by all its

employees and affiliated companies

is that the holding companies have

complied with and received their

certificates on ISO 14001 Environmental

Management System standards as well

as ISO 9001 standard. Bilkent Holding

companies go beyond compliance

with national legislation and fulfill

international obligations. In all projects

carried out at the Holding companies,

from the design stage to the delivery

stage, practices are carried out to

minimize natural resource and energy

consumption, to prevent soil, air and

water pollution and to recycle the

wastes to the maximum extent with an

environmentally friendly approach.

Efficiency Oriented

Recycling Practices…

All environmental measurements and

analysis processes for issues such as

emission, noise, wastewater discharge,

lighting, and grounding are applied

within the companies as required by

laws and regulations and necessary

permissions are obtained. Wastes

are separated as hazardous waste

and recyclable waste and delivered to

accredited and licensed institutions.

Infrastructure for natural resource and

energy saving has been established

in all service buildings and legal

periodic maintenance and controls of

all equipment and infrastructure in the

buildings are carried out.

81

Strategies for Efficient Use of

Natural Resources

Bilkent Holding operates in today's

sensitive sectors on human and

environmental elements such as

construction and industry. Operating

with this awareness, the Holding

primarily observes occupational safety,

environment and quality policies in all its

activities in order to ensure its corporate

sustainability in the economic and social

field. While managing its operations, the

Holding takes all necessary measures

to protect natural resources, minimize

waste, and prevent soil, air and water

pollution. Also, it develops practices to

minimize risks in occupational health

and safety issues and ensures the active

participation of all employees in these

practices.

ACTIVITIES FOR ZERO WASTE

With the new regulation that entered

into force in line with the changes made

in the environmental legislation in the

late 2018 as part of the "Zero Waste"

project of the Ministry of Environment

and Urbanization, the responsibility of

establishing a "Zero Waste Management

System" has been introduced gradually

for the institutions and organizations

determined throughout the country. Zero

waste is a target that includes more

efficient use of resources, preventing

or minimizing waste generation by

reviewing the causes of waste generation,

and collecting and recycling waste

separately at the source if it occurs.

Disposing of wastes without being

evaluated in the recycling and recovery

process results in serious resource

losses in terms of both material and

energy. In recent years, individual and

institutional zero waste implementation

activities have become popular all over

the world. Natural resources support the

functioning of the global economy and

the quality of life. These resources include

raw materials such as fuels, minerals

and metals as well as food, soil, water,

air, biomass and ecosystems. A wellfunctioning

economy depends on the

uninterrupted flow of natural resources

and raw materials.

Sustainable and efficient management

of resources is an inevitable necessity

today. For this purpose, Bilkent Holding

has introduced the zero waste project in

all its companies in 2020 and supported

its groups companies, mainly Bilkent

CYBERPARK, Bilkent Energy Plant,

Meteksan Printing, Bilkent Hotel &

Conference Center and Bilkent Center

AVM, to receive the Basic Level Zero

Waste Certificate.

Bilkent Holding will continue its activities

for the Zero Waste Certificate by including

the group companies serving in the field

of industry in the system in 2021 as part

of the zero waste project. Bilkent Holding

has started to work on a new project to

control the waste by digitally measuring

it with an innovative approach for

the minimization of waste. With this

approach, the Holding aims to make an

accurate and effective inventory of waste

by coding the wastes in its companies

with smart container systems, and as a

result, to reduce waste.

OCCUPATIONAL HEALTH AND

SAFETY POLICY

Bilkent Holding aims to provide a

safe working environment for all its

stakeholders with the vision of making its

companies a global brand by performing

the best in all the sectors in which it

operates. Accordingly, Bilkent Holding has

adopted the following principles:

• To comply with the current occupational

health and safety legal legislation as

well as the standards stipulated by the

organizations of which it is a member,

• To take precautions against and to

be prepared for possible dangers that

may affect the environment and human

health,

• To raise awareness of its employees by

providing training on occupational health

and safety,

• To measure the performance of

occupational health and safety

management and perform necessary

works to improve performance.


Holding is committed to continuing its

efforts to become a leading organization

in terms of occupational health and

safety by managing its activities together

with Quality and Environmental

Management Systems.

Risk Analysis to Prevent

Risks and Hazards

In order to ensure the effective

implementation of these principles,

risk analysis activities are performed

in all operational areas of the holding

and measures are taken to minimize

the identified risks. In order to eliminate

possible dangers and risks at their

source, all kinds of equipment are

reviewed and all relevant periodic tests

and measurements are made on time.

Annual trainings on occupational health

and safety practices at Bilkent Holding

are renewed every year, ensuring

continuous improvement, development

and individual awareness among

employees.

Moreover, occupational health and

safety trainings are provided to newly

recruited employees during on-the-job

training. Another training program

organized in this field is the training

offered to the relevant personnel

on subjects that require expertise,

such as first aid. In addition, certified

personnel are employed as stipulated

by the occupational health and safety

regulation. Occupational Health and

Safety Board Meetings are held every

month in our companies which are

engaged in dangerous works. Employees

are provided with work clothes and

other personal protective equipment

depending on the nature of their duties,

as well as with comprehensive health

services and statistics are kept for this

purpose.

COVID-19 MEASURES

2020 Annual Report

After the coronavirus was declared as

pandemic on March 11, 2020, the COVID

Committee was established at Bilkent

Holding and protective measures have

been taken during the weekly meetings

in accordance with the legislation and

directives issued by the Turkish Ministry

of Health, Ministry of Interior and

Ministry of Family, Labor and Social

Services, and the decisions taken during

these meetings have been implemented

in all group companies. Bilkent

Holding monitors the cases in all group

companies and takes the necessary

actions quickly.

Bilkent Holding has issued the "COVID-19

Measures Regulation" and the "Remote

Working Regulations" to define the steps

for transition to the new working order

in its companies and to take actions in

the fields of hygiene, health, safety and

communication.

As part of the COVID measures, Bilkent

Holding have:

• Appointed COVID officers in all group

companies,

• Updated emergency plans and risk

analyzes and revised them based on the

current situation,

• Made constant reminders to its

employees with announcements and

visuals,

• Organized online awareness trainings

about the pandemic,

• Ensured that routine inspections

are performed in all companies by

Occupational Health and Safety

Specialists,

• Adopted the safety distance system in

the cafeterias and meeting rooms, which

are among the most sensitive areas,

• Ensured that meetings with internal

and external participants are made

online on digital platforms,

• Organized activities and motivation

meetings online to keep the motivation of

its employees high during this period.

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2020 Annual Report

Effective Managerial Structure

Unique to Bilkent Holding

In the light of its professional management approach, Bilkent Holding performs

reference practices for its stakeholders in its sphere of influence.

Bilkent Holding defines corporate

management as a long-term process

that can be defined as “management

through mutual interaction” and requires

passing certain stages. Adopting a

professional corporate management

approach, Bilkent Holding targets

continuous improvement in the light of

legal legislation in the field of corporate

management, taking into account the

suggestions and expectations of its

stakeholders.

Accordingly, Bilkent Holding deals with

the four basic elements of Corporate

Management together with the principles

of “transparency, justice, responsibility

and accountability” with its strategic

vision.

Merit-Oriented

Organizational Structure

Bilkent Holding, which has transformed

its organizational structure into a more

dynamic and merit-oriented structure

since 2005 in line with the goal of full

compliance with corporate governance

principles, has withdrawn the Board

Members from the boards of their

affiliated companies. In addition, the

Holding has established a dynamic and

transparent auditing and reporting

system as part of the management

policy, which audits, monitors, guides, sets

the basic principles but does not interfere

with execution.

Business Process Management

in the Light of Enterprise

Resource Planning (ERP)

Bilkent Holding successfully continues its

efforts to establish committees to support

basic functions in accordance with the

principles of corporate governance. The

purpose of the establishment of these

committees is to ensure the healthy

functioning of the internal audit and

control mechanisms and continuity in

corporate development, to evaluate the

developments that will affect the value

of the Holding in a timely manner and

to share them simultaneously with all

existing and potential investors, and

to regularly evaluate the risks and

opportunities regarding the future of the

Holding.

Business processes related to all

stakeholders (customers, suppliers,

contractors, intermediary businesses,

dealers, etc.) with whom Bilkent Holding

and its subsidiaries have relations and

cooperation can be monitored based

on instant statistical data. Moreover, a

Customer Relationship Management

(CRM) system is used with modern and

professional monitoring and tracking

systems. Thanks to the Key Performance

Indicators (KPIs) that are set jointly

with the holding companies, customer

satisfaction and complaints are regularly

reviewed. Enterprise Resource Planning

(ERP) software products are used

effectively in order to monitor internal

reporting processes and the impact of

these processes on costs.

Periodic trainings are organized in

order to make sure the adoption of the

corporate governance process initiated at

Bilkent Holding by all holding companies

and to communicate the internal audit

methodology and methods.

Mutually Respectful

Communication with

Stakeholders

Bilkent Holding adopts an open and

transparent communication policy

with all stakeholders with which it has

relations and cooperation. Adhering

to the principle of transparency, one

of the essential elements of corporate

governance principles, Bilkent Holding

share all the data with the banks and

other creditors that are in relationship

with the holding as they need to use in

their financial analysis.

All activities carried out in the Holding

and its subsidiaries are recorded in

the company annual reports in detail

and clearly. In addition, when deemed

necessary, the public is informed about

the activities performed by the Holding

and the projects it is involved in, through

written and visual media.

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2020 Annual Report

Internal Audit

Bilkent Holding considers the independent, impartial and efficient execution of

the internal audit function among the indispensable elements of the Holding's

management policy.

Bilkent Holding considers the

independent, impartial and efficient

execution of the internal audit function

among the indispensable elements

of the Holding's management policy.

Accordingly, Bilkent Holding's Internal

Audit Unit:

• examines all operational and financial

processes of companies in a risk

oriented approach and in accordance

with international audit standards

within the framework of the annual

audit plan as deemed appropriate by

the Audit Committee,

• regularly shares reports containing

audit results and ongoing findings, if

any, with the Senior Management, Audit

Committee, Holding's Board Members

and CEO,

• reports disruptions in risk

management, internal audit and

governance processes and

inefficiencies in resource use to the

senior management.

The activities performed in 2020 are as

follows:

• Process Audits

• Process Follow-up Audits

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Independent

Auditor's Report

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Independent

Auditor's Report

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Independent

Auditor's Report

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Contact

Bilkent Holding

Beytepe Köyü Yolu No: 5 06800

Bilkent/ANKARA

Phone : 0312 266 49 00

Fax : 0312 266 31 40

Web : bilkentholding.com.tr

E-mail : info@bilkentholding.com.tr

Our Companies

Adonis

Adonis Endüstriyel Temizlik

Ürünleri A.Ş

Headquarters: Akçaburgaz

Mah. 3085. Sok. No: 6/2

Esenyurt/İSTANBUL

Phone : 444 3 933

Fax : 0212 549 50 59

Web : www.adonis.com.tr

E-mail : info@adonis.com.tr

BCC Catering

BCC Toplu Yemek

Üretim Hizmetleri A.Ş.

Ankara Head Office

Üniversiteler Mah. İhsan

Doğramacı Bul. No: 6/D

Bilkent/Çankaya/ANKARA

Phone : 0312 266 49 42

444 83 02

Fax : 0312 266 49 43

Web : www.bcccatering.com.tr

E-mail : info@bcccatering.com.tr

Bilbak

Bilbak Bilkent İnşaat Ticaret ve

Bakım Hizmetleri A.Ş.

Beytepe Köyü Yolu No: 5

06800 Bilkent/ANKARA

Phone : 0312 266 65 76

Fax : 0312 266 42 11

E-mail : info@bilbak.com.tr


Bilkent Enerji Üretim

San. ve Tic. A.Ş.

Üniversiteler Mah. 1606. Cadde No:

3/A Bilkent/ANKARA

Phone : 0312 266 46 39

Fax : 0312 266 05 21

Web : www.bilenerji.com

E-mail : info@bilenerji.com

91

Bilkent CYBERPARK

Ankara Teknoloji Geliştirme Bölgesi

Kurucu ve İşletici A.Ş.

CYBERPARK, Cyberplaza, B Blok

Kat: 1 06800 Bilkent/ANKARA

Phone : 0312 265 00 40

Fax : 0312 265 00 48

Web : www.cyberpark.com.tr

E-mail : info@cyberpark.com.tr

Bilkent Hotel &

Conference Center

Bilintur Bilkent Turizm İnşaat

Yatırım ve Ticaret A.Ş.

Üniversiteler Mah. İhsan

Doğramacı Bul. No: 6 06800

Bilkent/ANKARA

Phone : 0312 266 46 86

Fax : 0312 266 46 79

Web : www.bilkentotel.com.tr

E-mail : info@bilkentotel.com.tr



Bil Sigorta ve Reasürans Brokerliği A.Ş.

Üniversiteler Mah. 1597. Cad.

No: 3/92 Bilkent Center AVM

Çankaya/ANKARA

Phone : 0312 340 80 00

Fax : 0312 266 06 54

Web : www.bilsigorta.com.tr

E-mail : info@bilsigorta.com.tr

Meteksan Printing

Meteksan Matbaacılık ve

Teknik San. Tic. A.Ş.



Phone : 0312 266 44 10

Fax : 0312 266 41 50

Web : www.meteksan.com.tr

E-mail : info@meteksan.com.tr

Meteksan Defence

Meteksan Savunma Sanayii A.Ş.

CYBERPARK F Blok Beytepe

Lodumlu Köy Yolu No: 85/A

Bilkent/ANKARA

Phone : 0312 266 15 20

Fax : 0312 266 13 93

Web : www.meteksan.com

E-mail : info@meteksan.com


Sports International Bilkent

Fitness ve Spor Merkezi A.Ş.

Üniversiteler Mah. İhsan Doğramacı

Bul. No: 3/1 06800

Bilkent/ANKARA

Phone : 0312 266 71 00

444 75 35

Fax : 0312 266 71 23

Web : www.sportsinternational.com.tr

E-mail : info@si.com.tr

Tepe Betopan

Tepe Betopan Yapı Malzemeleri

Sanayi ve Ticaret A.Ş.

Head Office/Betopan Factory

Beytepe Köyü Yolu No: 5 06800

Bilkent/ANKARA

Phone : 0312 266 45 51

Fax : 0312 266 01 50

Web : www.betopan.com.tr

: www.betopan.net

E-mail : betopan@betopan.com.tr

Tepe Real Estate Investment

Tepe Emlak Yatırım İnşaat ve

Ticaret A.Ş.

Tepe Prime İş ve Yaşam Merkezi

Mustafa Kemal Mah. Dumlupınar

Bul. No: 266 A Blok Asma Kat

No: 19-20 06800 Çankaya/ANKARA

Phone : 0312 266 01 11

Fax : 0312 266 00 04

Web : www.tepeemlak.com.tr

E-mail : info@tepeemlak.com.tr

Tepe Security

Tepe Güvenlik A.Ş.

Üniversiteler Mah. 1597 Cad.

No: 3 Bilkent Center AVM 90

Çankaya/ANKARA

Phone : 444 8373

444 9973

0312 248 80 00

Fax : 0312 248 80 49

Web : www.tepeguvenlik.com.tr

E-mail : info@ tepeguvenlik.com.tr

Tepe Home Furniture and

Decoration

Tepe Home Mobilya ve Dekorasyon

Ürünleri San. Tic. A.Ş.



Phone : 0312 266 47 80

Fax : 0312 266 45 50

Web : www.tepehome.com.tr

E-mail : iletisim@tepehome.com.tr

2020 Annual Report

Our Subsidiaries

Tepe Construction

Ankara Head Office

Tepe İnşaat Sanayi A.Ş.



Phone : 0312 266 58 00

Fax : 0312 266 78 38

Web : tepe.com.tr

E-mail : info@tepe.com.tr

Tepe Construction

İstanbul Office

Tepe İnşaat Sanayi A.Ş.

Başıbüyük Mah. Emek Cad.

No: 281/B Narcity Konutları

Maltepe/İSTANBUL

Phone : 0216 675 08 00-01

Fax : 0216 675 08 02

Web : tepe.com.tr

E-mail : istanbul@tepe.com.tr

Tepe Construction

United States of America

1308 Elsinore Ave McLean

VA 22102 USA

Phone : +1 (202) 531-0993

Fax : +1 (571) 369-6003

E-mail : info@tepeusa.com

Tepe Construction Turkmenistan

1972 (Atatürk) Street No: 82

Berkarar Business Center Office: A1

Ashgabat TÜRKMENİSTAN

Phone : +993 (12) 46 86 41-42

Fax : +993 (12) 46 86 43

E-mail : info@tepeturkmen.com

Tepe Construction Russia

119435, Bolshoy Savvinskiy Per.

9, building 3 Moscow-RUSSIA

Phone : +7 (495) 221 10 49

Fax : +7 (495) 221 10 49

E-mail : info@tepeconstruction.ru


Tepe İş Sağlığı ve Güvenliği

Hizmetleri A.Ş.

Üniversiteler Mah. 1601.Cad. No: 4


Phone : 0312 266 00 81

Fax : 0312 266 00 87

Web : www.tepeisg.com.tr

E-mail : info@tepeisg.com.tr

Tepe Prefabricated Construction

Tepe Prefabrik İnş. San. Tic. A.Ş.

Ankara Sanayi Odası 2. ve 3.

Organize Sanayi Bölgesi Alcı Mah.

2031. Cad. No: 34 06909

Sincan/ANKARA

Phone : 0312 499 51 28

Fax : 0312 499 51 19

Web : www.tepeprefabrik.com.tr

E-mail : info@tepeprefabrik.com.tr

Tepe Defence

Tepe Savunma ve

Güvenlik Sistemleri A.Ş.

Üniversiteler Mah. 1597 Cad. No: 3

Bilkent Center AVM

42/87 Çankaya/ANKARA

Phone : 444 70 14

Fax : 0 312 248 80 49

Web : www.tepesavunma.com.tr

E-mail : info@tepesavunma.com.tr


Management

Tepe Servis ve Yönetim A.Ş.

Üniversiteler Mah. 1597 Cad.

No: 3/89 Bilkent Center AVM

06800 Çankaya/ANKARA

Phone : 0312 248 80 00

Fax : 0312 248 80 49

Web : www.tepeservis.com.tr

E-mail : info@tepeservis.com.tr

Tepe Service Card

Tepe Servis Kart Hizmetleri A.Ş.

Üniversiteler Mah.

1597. Cad. No: 3/88


Phone : 444 70 14

Web : www.tepeserviskart.com.tr

E-mail : akillikarthizmetleri@


Felisya Biomedical

Felisya Biyomedikal San. ve Tic. A.Ş.

Üniversiteler Mah. 1607 Cad. No: 3

06800 Bilkent/Çankaya/ANKARA

Phone : 0 312 266 06 60

Web : www.felisyabiyomedikal.com

E-mail : info@felisyabiyomedikal.com

İstanbul Sea Buses (IDO)

İstanbul Deniz Otobüsleri

Sanayi ve Ticaret A.Ş.

Kennedy Cad. Yenikapı Hızlı

Feribot İskelesi Fatih/İSTANBUL

Phone : 0212 455 69 00

Fax : 0212 517 39 58

Web : www.ido.com.tr

E-mail : info@ido.com.tr

TAV Airports Holding

TAV Havalimanları Holding A.Ş.

Vadistanbul Bul. Ayazağa Mah.

Azerbaycan Cad. 2C

Blok No: 3L/6 34485

Sarıyer/İSTANBUL

Phone : 0212 463 30 00

Fax : 0212 465 31 00

Web : www.tavhavalimanlari.com.tr

E-mail : info@tav.aero


TAV Yatırım Holding A.Ş.

Vadistanbul Bul. Ayazağa Mah.

Azerbaycan Cad. 1B-Blok Kat: 19

No: 109B/43 34396

Sarıyer/İSTANBUL

Phone : 0212 463 30 00

Fax : 0 212 465 36 78

Web : www.tavyatirimholding.com

Travelex Turkey

Travelex Döviz Ticaret Yetkili

Müessese A.Ş.

İstanbul Central Office

Antalya Airport

Kuşadası Cruise Port

Travelex Ankara Döviz Ticareti Yetkili

Müessese A.Ş.

Ankara Esenboğa Airport

İzmir Adnan Menderes Airport

Alanya Gazipaşa Airport

Vadistanbul–Ayazağa Mah.

Azerbaycan Cad. No: 3I 2A Blok

Kat-8 Ofis-66

34396 Sarıyer/İSTANBUL

Phone : 0212 801 47 10

Fax : 0212 465 42 71

Web : www.travelex.com.tr

E-mail : info@travelex.com.tr

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