2021_ADN_V6_No3_web

CONTENTS
IDA Column . ............. 4
A Year of Firsts for the IDA
Industry Dirt . ........... 10
A Year of Firsts for the IDA
Tricks of the Trade . ..... 18
A Year of Firsts for the IDA
Innovations . ............ 20
A Year of Firsts for the IDA
Dr Detail . ............... 22
Safe and Clean: Outlining the
necessary safety tips when using
disinfectants and sanitizers.
Nitty Gritty ............. 24
A Thing of Beauty: Meet the team
who detailed an extremely rare
1947 Cisitalia Coupe.
Cover Story . ............ 26
The Pitfalls of Owning
a Detailing Business
Vol. 6, No. 3, Fall 2021
Publisher: Jackson Vahaly
Editor: Debra Gorgos
Design: Katy Barrett-Alley
Auto Detailing News is published 4 times per year
and is independently owned by Jackson Vahaly.
Web address is www.autodetailingnews.com
All inquiries should be directed to:
Auto Detailing News
110 Childs Ln. Franklin, TN 37067
jacksonv@autodetailingnews.com
Copyright © 2021
Two Dollar Media, Inc./Auto Detailing News
All Rights Reserved.
ONE MORE
THING
You’re ______ outta luck! Or… “SOL” for the kiddos. Both are words you don’t
want to hear, but I have been hearing them both a lot lately.
And it’s not a generational thing as I have been seeing it from all age groups. I would like to blame
the pandemic and the strained workforces, but common decency and good manners should not be
fair weather traits. A few weeks ago, on a hot summer day, I took my kids to Six Flags. We have those
bottomless beverage cups and we were trying to fill them, along with a line of other people. The dispensers
were out of drinks. I saw an employee walking by and politely asked him for help. Excuse me,
these aren’t working. Is there something we should do? I was not asking him to hand deliver us drinks
from the employee break room. I was not asking him jump behind the machines and fix it. A simple
radio call to the appropriate person was what I was thinking I had implied. This was the response I
got: “Not my job.” And… he then walked away. “They don’t care,” another mom said to me. Maybe
so. But, to not care about thirsty people on a hot day says more about an employee’s character than
anything else. Would they be this way if the park were fully staffed? If they were paid a lot more? Or
is he just an indifferent, entitled human? Another time, I had to make an unplanned visit to the DMV
because I had lost my driver’s license. I was flying out the next day and was in a panic (thankfully I
do have a passport). I asked the woman at the counter what to do as I need my license to fly. “You’re
SOL,” she literally said. Thanks, lady. I wasn’t expecting her to know TSA airplane rules or anything,
but a little compassion would have been nice.
Now, on the flipside, I recently had a medical emergency
while on vacation.
I needed a 24-hour pharmacy and for some reason, the
entire Orlando area did not seem to have one. I started to
panic. Each Google search came up empty. I called the
front desk of our hotel. The woman said she didn’t know
of any and would transfer me to Urgent Care, which led
to a disconnected call. So, in a moment of urgency we
called the Disney version of 9-1-1. Then hotel security
showed up. Knowing I just needed a script and not emergency
medical care (at least not yet), the EMTs and hotel security
all got on their phones and started searching for pharmacies. It was a hotel employee who found
an open CVS about 15 minutes away. He then arranged for a hotel driver to take me there. The night
was saved. I was saved and all it took was a little compassion, time and extra care. That employee went
the extra mile and it made all the difference and my family and I are forever grateful.
We need more of that. I, with a cloud of embarrassment hanging over my head, took my minivan in
for a detailing at Hoffman’s in Albany, NY. I was mortified at the condition of the interior. Sand, ice cream,
sunscreen, mud, you name it, it was in there. I held my head in shame as I pulled up to the employee. “I
am embarrassed by my minivan,” I said to him. “Not to worry,” he said. “We have seen it all, and we will
make it all better.” No SOLs. Instead, it was more like “YIL” or You’re In Luck. Let’s get that trending!
And one more thing before I go: I recently had the opportunity to appear on Renny Doyle’s
podcast. It is episode 90. It was a lot of fun and so professionally done, I am so honored they felt me
worthy of an interview. Renny’s podcasts are also on YouTube, so you can see us both talking back and
forth. Please check it out if you haven’t already.
That’s all for now, please enjoy this issue and I hope your day is full of “YILs.”
Until next time,
“We have
seen it all,
and we will
make it all
better.”
VOL. 6, NO.3 • FALL 2021 | AUTO DETAILING NEWS | 3