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host’s perspective these visits are an<br />

opportunity to get lean disciples to<br />

come through and identify waste that we<br />

may not see because we live here every<br />

day,” explained martin.<br />

standardaero, performs maintenance,<br />

repair and overhaul of aircraft engines<br />

and airframes for a variety of clients<br />

including commercial air carriers and<br />

military clients. its winnipeg facility has<br />

about 1,300 employees and deals with<br />

nine different types of aircraft engines,<br />

each with thousands of parts that need<br />

to be tracked.<br />

standardaero’s adoption of lean<br />

manufacturing principles and taking<br />

a cellular approach to its operations<br />

has meant huge rewards in efficiency.<br />

the firm’s most recent redesign of its<br />

facility in <strong>20</strong>06 resulted in a 60 per cent<br />

reduction in cost of poor quality, a <strong>20</strong> per<br />

cent labour cost reduction and a 40 per<br />

cent reduction in inventory, said martin.<br />

However the process of improving<br />

the efficiency is never over, and<br />

businesspeople should never feel they<br />

have mastered the art of continuous<br />

improvement, he said.<br />

“if you do get to that point of<br />

thinking that way, i think you are in<br />

trouble,” he said.<br />

For westeel, a manufacturer of<br />

grain bins using lean manufacturing<br />

OURCE CENTRE<br />

www.tvp-ii.org<br />

principles to identify bottlenecks<br />

in their production meant massive<br />

improvements in efficiency.<br />

one bottleneck was in a mill that<br />

made two different types of wall sheet<br />

for grain bins. the equipment in question<br />

could only put out between three and<br />

four coils of wall sheet per shift, said<br />

Don ozero, operations manager at<br />

westeel. the problem was it took eight<br />

hours to change dies. by investing in a<br />

single-minute exchange of die system<br />

westeel was able to shrink the change<br />

over time to five-10 minutes.<br />

labour costs were halved, production<br />

more than doubled and westeel was<br />

able to reduce its inventory as it could<br />

more quickly respond to customer<br />

orders, said ozero.<br />

like martin, ozero said lean is a<br />

journey, not a destination.<br />

learning how to apply lean principles<br />

to winpak’s operations took a few years,<br />

noted David bornn, winpak’s manager<br />

of operational excellence.<br />

winpak produces plastic packaging<br />

materials, primarily for the food industry.<br />

it employs 600 people in winnipeg in a<br />

facility of less than 500,000 square feet.<br />

“we’re not an assembly type operation<br />

we’re continuous process so trying to<br />

figure out how it leant itself to our type<br />

of operation took a little while. over<br />

the last three to four years we’ve come<br />

to understand more of what it means<br />

and now we are using it as a problem<br />

solving technique and driving out waste<br />

cme Best PractIces<br />

and improving value for our customers,”<br />

bornn said.<br />

“implementing huddle systems<br />

and soliciting employee suggestions<br />

has engaged employees in problem<br />

solving,” bornn added. “suggestions<br />

have skyrocketed and the company<br />

discovered that an older system of<br />

“You can read books, but it’s only when they really<br />

see it that the penny drops and they say, ‘Oh OK now<br />

I see what it means.”<br />

prizes for the ‘best’ suggestions actually<br />

impeded improvements.”<br />

under the old prize system<br />

employees would hold back ideas if they<br />

thought a co-worker had a better idea<br />

that would beat them to the prize.<br />

“we’d rather see a thousand little<br />

ideas implemented than one or two big<br />

ones,” said bornn.<br />

“it’s really about education,” said<br />

ian marshall, cme manitoba’s lean<br />

champion. “visits like this give people<br />

an opportunity to see what other people<br />

are doing. they are all in different types<br />

of manufacturing, but the common<br />

ingredient is that they have to deliver<br />

a product to a customer and they<br />

have employees.”<br />

the events typically include a series of<br />

visits at different host firms interspersed<br />

with presentations, hands-on plant visit,<br />

feedback and networking.<br />

“you can read books, but it’s only<br />

when they really see it that the penny<br />

drops and they say, ‘oh oK now i see<br />

what it means,’ and then they have<br />

the confidence to go back and drive<br />

the change in their own organization,”<br />

said marshall.<br />

innovation insights is designed to help sme’s achieve business excellence. results are achieved<br />

utilizing the program’s proven format of interactive learning that includes a behind-the-scenes visit.<br />

visit innovation insights’ host companies who are at the forefront of best practice implementation.<br />

CANADIAN MANUfACTUrErS & ExPOrTErS’ MAgAzINE | 45

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