CM December 2021
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
DECEMBER <strong>2021</strong><br />
www.cicm.com<br />
CONTENTS<br />
11 – STRONGER TOGETHER<br />
Collaboration is essential to future<br />
success.<br />
48<br />
TEAM PLAYERS<br />
Sean Feast FCI<strong>CM</strong><br />
16<br />
WEAKEST LINK<br />
Adam Bernstein<br />
12 – BALANCE OF POWER<br />
Experts from the world of commercial<br />
collections share their thoughts on a<br />
challenging market.<br />
16 – WEAKEST LINK<br />
Adam Bernstein looks at the issue<br />
of sanctions and the risk of selling<br />
internationally.<br />
20 – GOING FOR GOLD<br />
Sean Feast FCI<strong>CM</strong> speaks to Anthony<br />
Persse, Chief Executive of Optimum<br />
Finance.<br />
24 – COUNTRY FOCUS<br />
Adam Bernstein explores the<br />
opportunities in Uzbekistan, a country<br />
on the path to liberalisation and growth.<br />
28 – WINNING WAYS<br />
Interview with Claire Tetley, winner of<br />
CI<strong>CM</strong> Prize for top student.<br />
12<br />
BALANCE OF POWER<br />
Lead article<br />
CI<strong>CM</strong> GOVERNANCE<br />
View our digital version online at www.cicm.com. Log on to the Members’<br />
area, and click on the tab labelled ‘Credit Management magazine’<br />
Credit Management is distributed to the entire UK and international CI<strong>CM</strong><br />
membership, as well as additional subscribers<br />
Reproduction in whole or part is forbidden without specific permission. Opinions expressed in this magazine do<br />
not, unless stated, reflect those of the Chartered Institute of Credit Management. The Editor reserves the right to<br />
abbreviate letters if necessary. The Institute is registered as a charity. The mark ‘Credit Management’ is a registered<br />
trade mark of the Chartered Institute of Credit Management.<br />
Any articles published relating to English law will differ from laws in Scotland and Wales.<br />
24<br />
COUNTRY FOCUS<br />
Adam Bernstein<br />
President Stephen Baister FCI<strong>CM</strong> / Chief Executive Sue Chapple FCI<strong>CM</strong><br />
Executive Board: Chair Debbie Nolan FCI<strong>CM</strong>(Grad) / Vice Chair Phil Rice FCI<strong>CM</strong> / Treasurer Glen Bullivant FCI<strong>CM</strong><br />
Larry Coltman FCI<strong>CM</strong> / Victoria Herd FCI<strong>CM</strong>(Grad) / Philip Holbrough MCI<strong>CM</strong><br />
Advisory Council: Laurie Beagle FCI<strong>CM</strong> / Glen Bullivant FCI<strong>CM</strong> / Alan Church FCI<strong>CM</strong>(Grad) / Brendan Clarkson FCI<strong>CM</strong><br />
Larry Coltman FCI<strong>CM</strong> / Niall Cooter FCI<strong>CM</strong> / Bryony Crossland FCI<strong>CM</strong>(Grad) / Peter Gent FCI<strong>CM</strong>(Grad)<br />
Victoria Herd FCI<strong>CM</strong>(Grad) / Philip Holbrough MCI<strong>CM</strong> / Neil Jinks FCI<strong>CM</strong> / Charles Mayhew FCI<strong>CM</strong> / Debbie Nolan FCI<strong>CM</strong>(Grad)<br />
/ Allan Poole MCI<strong>CM</strong> / Alice Purdy MCI<strong>CM</strong>(Grad) / Matthew Roberts MCI<strong>CM</strong> / Phil Rice FCI<strong>CM</strong> / Chris Sanders FCI<strong>CM</strong><br />
Stephen Thomson FCI<strong>CM</strong> / Sarah Wilding FCI<strong>CM</strong> / Atul Vadher FCI<strong>CM</strong>(Grad)<br />
44 – TESTING TIMES (PART 2)<br />
Derek Scott FCI<strong>CM</strong> concludes his look at<br />
how best practice credit management<br />
can avoid late payment.<br />
48 – TEAM PLAYERS<br />
In Germany, Hoist Finance is taking an<br />
interesting approach to ESG.<br />
Publisher<br />
Chartered Institute of Credit Management<br />
The Water Mill, Station Road, South Luffenham<br />
OAKHAM, LE15 8NB<br />
Telephone: 01780 722900<br />
Email: editorial@cicm.com<br />
Website: www.cicm.com<br />
<strong>CM</strong>M: www.creditmanagement.org.uk<br />
Managing Editor<br />
Sean Feast FCI<strong>CM</strong><br />
Deputy Editor<br />
Iona Yadallee<br />
Art Editor<br />
Andrew Morris<br />
Telephone: 01780 722910<br />
Email: andrew.morris@cicm.com<br />
Editorial Team<br />
Imogen Hart, Rob Howard, Natalie Makin,<br />
Laura Rhodes and Sam Wilson<br />
Advertising<br />
Paul Heitzman<br />
Telephone: 01727 739 196<br />
Email: paul@centuryone.uk<br />
Printers<br />
Stephens & George Print Group<br />
<strong>2021</strong> subscriptions<br />
UK: £112 per annum<br />
International: £145 per annum<br />
Single copies: £12.50<br />
ISSN 0265-2099<br />
Brave | Curious | Resilient / www.cicm.com / <strong>December</strong> <strong>2021</strong> / PAGE 3
Change language