CM December 2021
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
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ROUND TABLE<br />
JUDGMENT<br />
ENFORCEMENT<br />
Is it time for creditors to have more options<br />
when enforcing judgments below £600?<br />
IN August, the High Court Enforcement<br />
Officers Association (HCEOA)<br />
published the results of its survey into<br />
whether the High Court and County<br />
Courts Jurisdiction Order 1991 should<br />
be amended to allow creditors to<br />
choose to use High Court Enforcement Officers<br />
(HCEOs) to enforce judgments below £600.<br />
Currently, only County Court Bailiffs (CCBs)<br />
can enforce sub £600 judgments and Consumer<br />
Credit Act regulated debt.<br />
CI<strong>CM</strong> and corporate partner High Court<br />
Enforcement Group ran a roundtable in October<br />
with highly respected industry experts from<br />
solicitors, businesses and industry bodies, to<br />
discuss the survey findings and consider how<br />
enforcement change can be effected to provide<br />
the credit and legal industries the support<br />
required.<br />
The consensus was that there is not an<br />
appropriate set of enforcement options today.<br />
Reform is needed now, delivered in a compliant<br />
way considering the needs of debtors. Part<br />
of that reform is automation; to speed up<br />
transferring and issuing writs.<br />
Whilst the main focus of the discussion was<br />
on sub £600 debt, all believed that creditors<br />
should also have choice for enforcement of<br />
regulated debt. There is no justification for the<br />
distinction.<br />
The more debt recovered, the greater<br />
the benefit to the creditor and UK plc. This<br />
is particularly true for SMEs who can be<br />
significantly impacted by bad debt, sometimes<br />
causing them to go out of business.<br />
Sue Chapple FCI<strong>CM</strong>, CEO of CI<strong>CM</strong> and<br />
roundtable chair, stressed that the cost of not<br />
taking action to reform enforcement is high:<br />
“For smaller business, the debt ripples so far<br />
and wide and the impact is on wider society.<br />
We need a focus also on bigger companies not<br />
paying small businesses.”<br />
The question was asked whether these lower<br />
value judgments are worth HCEOs’ time. Alan<br />
J Smith, HCEOA Chair, confirmed that they<br />
are. In response to questions about fees and<br />
affordability, Alan said: “HCEO companies<br />
and the Association have always said that<br />
they are very happy to work with the Ministry<br />
of Justice to agree a fee scale agreeable<br />
for all parties. HCEOS are already enforcing<br />
employment tribunal awards with no<br />
minimum debt value – the model exists and the<br />
system works.”<br />
A MATTER OF CHOICE<br />
Opening up choice would allow CCBs to focus<br />
on process serving and the enforcement of<br />
possession orders, where 40-week delays are<br />
common.<br />
Most cases currently are not even reaching<br />
the CCB, as they go into the warrant of control<br />
call centres. By this stage the client has already<br />
gone through debt collection; they want their<br />
money back and not another call centre.<br />
Robert Thompson, Civil Court Users<br />
Association Chair, agreed that there is little<br />
choice currently for regulated or sub-£600<br />
judgment enforcement: “I want to open the<br />
Jurisdiction Order to regulated debt as well as<br />
sub-£600 because County Court Bailiffs cannot<br />
cope.”<br />
The other issue with the County Court route<br />
is the lack of information on why they didn’t get<br />
a result. When clients instruct their solicitor,<br />
they incur costs and have to believe there is<br />
some chance of success.<br />
Looking forward, everyone present felt that<br />
enforcement is integral and that will only<br />
increase in the coming years, especially as<br />
COVID business loans have to be repaid.<br />
EDUCATION AND TRANSPARENCY<br />
Debtors need better understanding of the<br />
consequences of not paying debt and how<br />
a more collaborative approach can reduce<br />
stress and mental health issues. For businesses<br />
credit checks are often forgotten and contract<br />
terms and conditions are ‘a tsunami waiting<br />
to happen’ as businesses have tinkered with<br />
theirs over the years and they may not be fit for<br />
enforcement.<br />
All agreed that the industry needs to<br />
fully open for HCEOs, with transparency on<br />
fees, enforcement companies accountable and<br />
league tables so they can be judged on results.<br />
As a final word of advice, Rob Thompson<br />
said: “We need to keep a close eye on what is<br />
being suggested for reform. Some ideas are<br />
good, such as allowing the debtor to check<br />
the EA’s credentials, but some are dangerous.<br />
Allowing the debtor to apply online for a stay of<br />
execution is a bad idea; it would happen every<br />
time.”<br />
CI<strong>CM</strong> and HCE Group would like to thank<br />
everyone who took part for their insightful<br />
contributions.<br />
You can download the HCEOA survey report<br />
from www.hceoa.org.uk.<br />
Brave | Curious | Resilient / www.cicm.com / <strong>December</strong> <strong>2021</strong> / PAGE 47