25.11.2021 Views

CM December 2021

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

ROUND TABLE<br />

JUDGMENT<br />

ENFORCEMENT<br />

Is it time for creditors to have more options<br />

when enforcing judgments below £600?<br />

IN August, the High Court Enforcement<br />

Officers Association (HCEOA)<br />

published the results of its survey into<br />

whether the High Court and County<br />

Courts Jurisdiction Order 1991 should<br />

be amended to allow creditors to<br />

choose to use High Court Enforcement Officers<br />

(HCEOs) to enforce judgments below £600.<br />

Currently, only County Court Bailiffs (CCBs)<br />

can enforce sub £600 judgments and Consumer<br />

Credit Act regulated debt.<br />

CI<strong>CM</strong> and corporate partner High Court<br />

Enforcement Group ran a roundtable in October<br />

with highly respected industry experts from<br />

solicitors, businesses and industry bodies, to<br />

discuss the survey findings and consider how<br />

enforcement change can be effected to provide<br />

the credit and legal industries the support<br />

required.<br />

The consensus was that there is not an<br />

appropriate set of enforcement options today.<br />

Reform is needed now, delivered in a compliant<br />

way considering the needs of debtors. Part<br />

of that reform is automation; to speed up<br />

transferring and issuing writs.<br />

Whilst the main focus of the discussion was<br />

on sub £600 debt, all believed that creditors<br />

should also have choice for enforcement of<br />

regulated debt. There is no justification for the<br />

distinction.<br />

The more debt recovered, the greater<br />

the benefit to the creditor and UK plc. This<br />

is particularly true for SMEs who can be<br />

significantly impacted by bad debt, sometimes<br />

causing them to go out of business.<br />

Sue Chapple FCI<strong>CM</strong>, CEO of CI<strong>CM</strong> and<br />

roundtable chair, stressed that the cost of not<br />

taking action to reform enforcement is high:<br />

“For smaller business, the debt ripples so far<br />

and wide and the impact is on wider society.<br />

We need a focus also on bigger companies not<br />

paying small businesses.”<br />

The question was asked whether these lower<br />

value judgments are worth HCEOs’ time. Alan<br />

J Smith, HCEOA Chair, confirmed that they<br />

are. In response to questions about fees and<br />

affordability, Alan said: “HCEO companies<br />

and the Association have always said that<br />

they are very happy to work with the Ministry<br />

of Justice to agree a fee scale agreeable<br />

for all parties. HCEOS are already enforcing<br />

employment tribunal awards with no<br />

minimum debt value – the model exists and the<br />

system works.”<br />

A MATTER OF CHOICE<br />

Opening up choice would allow CCBs to focus<br />

on process serving and the enforcement of<br />

possession orders, where 40-week delays are<br />

common.<br />

Most cases currently are not even reaching<br />

the CCB, as they go into the warrant of control<br />

call centres. By this stage the client has already<br />

gone through debt collection; they want their<br />

money back and not another call centre.<br />

Robert Thompson, Civil Court Users<br />

Association Chair, agreed that there is little<br />

choice currently for regulated or sub-£600<br />

judgment enforcement: “I want to open the<br />

Jurisdiction Order to regulated debt as well as<br />

sub-£600 because County Court Bailiffs cannot<br />

cope.”<br />

The other issue with the County Court route<br />

is the lack of information on why they didn’t get<br />

a result. When clients instruct their solicitor,<br />

they incur costs and have to believe there is<br />

some chance of success.<br />

Looking forward, everyone present felt that<br />

enforcement is integral and that will only<br />

increase in the coming years, especially as<br />

COVID business loans have to be repaid.<br />

EDUCATION AND TRANSPARENCY<br />

Debtors need better understanding of the<br />

consequences of not paying debt and how<br />

a more collaborative approach can reduce<br />

stress and mental health issues. For businesses<br />

credit checks are often forgotten and contract<br />

terms and conditions are ‘a tsunami waiting<br />

to happen’ as businesses have tinkered with<br />

theirs over the years and they may not be fit for<br />

enforcement.<br />

All agreed that the industry needs to<br />

fully open for HCEOs, with transparency on<br />

fees, enforcement companies accountable and<br />

league tables so they can be judged on results.<br />

As a final word of advice, Rob Thompson<br />

said: “We need to keep a close eye on what is<br />

being suggested for reform. Some ideas are<br />

good, such as allowing the debtor to check<br />

the EA’s credentials, but some are dangerous.<br />

Allowing the debtor to apply online for a stay of<br />

execution is a bad idea; it would happen every<br />

time.”<br />

CI<strong>CM</strong> and HCE Group would like to thank<br />

everyone who took part for their insightful<br />

contributions.<br />

You can download the HCEOA survey report<br />

from www.hceoa.org.uk.<br />

Brave | Curious | Resilient / www.cicm.com / <strong>December</strong> <strong>2021</strong> / PAGE 47

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!