Lean QuickStart Guide_ The Simplified Beginner’s Guide to Lean - PDF Room
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1. Initial Perceptions<br />
This is a description of the problem <strong>to</strong> serve as a background for the<br />
problem-solving effort at hand. Framed as a business case, the background<br />
incorporates details such as strategic impact, financial impact, impact<br />
across the organization, supply chain impact (both upstream and down),<br />
and any other pertinent details.<br />
While quantitative data may be useful at this stage, information that is<br />
selected should primarily be qualitative.<br />
2. Breakdown of the Problem<br />
This is a statement that consists of identifying the causes and specifics of<br />
the problem. This could be through structured analysis using something like<br />
the 5W1H method (covered later in this text) or any other structured<br />
investigative method.<br />
This step is defined as an actionable clarification of the problem, and it<br />
should include more quantitative than qualitative data.<br />
3. Target Setting<br />
Establishing well-defined goals that seek <strong>to</strong> remedy the problem detailed in<br />
the last step is the purpose of the target setting stage. Firm goals—goals<br />
based on both qualitative and quantitative data. <strong>The</strong> overall purpose of this<br />
stage is <strong>to</strong> determine what this undertaking is attempting <strong>to</strong> accomplish.<br />
It is important <strong>to</strong> note that the fewer targets that are set at this stage the<br />
better. <strong>The</strong> purpose of the A3 problem-solving method is <strong>to</strong> narrow the<br />
focus of efforts while simultaneously completely scouring out the root of a<br />
problem. As is often stated, this is a common theme in <strong>Lean</strong><br />
implementation and is in line with the overriding concept of kaizen and<br />
waste reduction: continuous incremental improvement and the replacement<br />
of inefficiency (non-value-added) with efficiency (value-added).<br />
4. Root Cause Analysis<br />
This is the thorough exploration of the most basic causes of the problem.<br />
By building on earlier investigations and using <strong>to</strong>ols such as the Ishikawa<br />
(fishbone) diagram, the root causes of the problem are discovered and<br />
recorded.<br />
Depending on the complexity of the problem, this stage may vary in<br />
duration and effort. If the scope of a problem is found <strong>to</strong> be systemic, or <strong>to</strong>o<br />
large in scope <strong>to</strong> be accurately summarized using a sheet of A3-sized paper,