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Lean QuickStart Guide_ The Simplified Beginner’s Guide to Lean - PDF Room

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—raw materials <strong>to</strong> the delivery of finished goods. In a wider application it could<br />

be a design flow process—the concept-<strong>to</strong>-launch process. Value stream mapping<br />

is also applicable for service supply chains in the sense that they could track all<br />

of the activities done in preparation for the execution of the service. This could<br />

include supplies, equipment preparation, space preparation, or creation of the<br />

service environment or atmosphere.<br />

After the stream is mapped, an assessment process should begin <strong>to</strong> identify<br />

waste, inefficiency, and opportunity for improvement. Information for these<br />

decisions comes from the methods outlined in the <strong>to</strong>olbox below, as well as<br />

observation and data gathering. As these areas are noted, plans should be drawn<br />

for a new value stream map that takes in<strong>to</strong> account the modifications <strong>to</strong> the<br />

current system of processes. <strong>The</strong>se new conditions should represent achievement<br />

of the waste reduction and efficiency goals initially set forth with the start of the<br />

value stream mapping process and should, like all constructive goals, be<br />

realistic, achievable, and sustainable.<br />

As with any improvement program, performance and goal realization need <strong>to</strong><br />

be checked <strong>to</strong> verify achievement. <strong>The</strong>se lag measures are a follow-up <strong>to</strong> the<br />

design and implementation of a new value stream map that has been modified <strong>to</strong><br />

meet the goals for efficiency improvement and waste reduction. Like all aspects<br />

of continuous improvement, improvement through value stream mapping is a<br />

cycle; once it has been implemented, the next step is <strong>to</strong> begin the process again.

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