03.02.2022 Views

Lean QuickStart Guide_ The Simplified Beginner’s Guide to Lean - PDF Room

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

6. Flexibility<br />

Flexibility is an essential characteristic in the business world, because market<br />

conditions and cus<strong>to</strong>mer needs are constantly changing. Additionally, flexibility<br />

and continuous improvement go hand in hand in making employees and overall<br />

corporate culture <strong>to</strong>lerant of and even hungry for change. <strong>The</strong> phrase “change is<br />

inevitable” can now be extended in the business world <strong>to</strong> say “change is<br />

inevitable for survival.” A company that is ready <strong>to</strong> change is more prepared <strong>to</strong><br />

succeed in the current business climate.<br />

A focus on flexibility also means less friction when dealing with changing<br />

cus<strong>to</strong>mer needs. While not listed as a source of waste, resistance <strong>to</strong> the needs of<br />

the cus<strong>to</strong>mer can result in intangibly damaging waste events in the areas of<br />

reputation or service. Additionally, new ideas regarding the reduction of waste<br />

can require radically different programs whose implementation can create higher<br />

efficiency processes. A firm that’s ready <strong>to</strong> move <strong>to</strong> the next level will see<br />

smoother transitions when adopting new programs and practices, meaning<br />

reductions in downtime, both literally and in D.O.W.N.T.I.M.E. waste reduction.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!