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CM MARCH 2022

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

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HR MATTERS<br />

Unfinished business<br />

The problems that come with not fully committing to a<br />

grievancy process, and a reminder to review practices<br />

and policies for workforce diversity.<br />

IN the recent decision of Hope v<br />

British Medical Association, the<br />

Employment Appeal Tribunal<br />

(EAT) held it was fair to dismiss an<br />

employee for raising numerous<br />

grievances which he then refused<br />

to progress or withdraw.<br />

Mr Hope was employed by the British<br />

Medical Association (BMA) as a senior<br />

policy adviser from June 2014 until 24<br />

May 2019 when he was dismissed for gross<br />

misconduct. The claimant brought several<br />

grievances against senior managers.<br />

He wanted to discuss his grievances<br />

informally with his line manager but<br />

refused to progress them to the formal<br />

stage. He also refused to withdraw them.<br />

A formal grievance meeting was<br />

scheduled for 21 March 2019. The<br />

claimant was asked to attend the meeting<br />

and was told by his employer that it<br />

AUTHOR – Gareth Edwards<br />

considered it was a reasonable instruction<br />

to ask him to attend. Despite this, the<br />

claimant failed to attend, and the meeting<br />

proceeded in his absence. The grievances<br />

were not upheld.<br />

BMA concluded that the claimant's<br />

conduct of bringing numerous vexatious<br />

and frivolous grievances and his refusal<br />

to attend the meeting amounted to gross<br />

misconduct. It took disciplinary action<br />

against the claimant which resulted in his<br />

dismissal.<br />

Both the Employment Tribunal and<br />

the EAT agreed the claimant's dismissal<br />

was fair. It was reasonable for BMA to<br />

conclude the claimant's conduct was<br />

vexatious and unreasonable. It was also<br />

reasonable for BMA to have dismissed<br />

Hope on that basis. It was not necessary<br />

for the employer to demonstrate the<br />

claimant had wilfully committed a<br />

breach of contract, or alternatively<br />

had committed 'gross negligence' to<br />

find he had committed an act of gross<br />

misconduct.<br />

This case demonstrates that employers<br />

do not have to be held hostage by<br />

employees who bring repeated, frivolous<br />

grievances. However, employers finding<br />

themselves in similar situations should<br />

tread carefully to ensure any action they<br />

take is fair and proportionate in the<br />

circumstances. No doubt the employer’s<br />

position in this case was helped by the<br />

clear expectation it communicated to<br />

the claimant that his attendance at<br />

the grievance hearing was considered<br />

a reasonable instruction. The fact the<br />

claimant ignored that instruction would<br />

have been relevant to the legitimacy of<br />

the action the employer subsequently<br />

took.<br />

Disability workforce reporting considered<br />

FIGURES published by the Department<br />

for Work and Pensions have highlighted<br />

the disability employment gap – that<br />

is the difference in the proportion of<br />

disabled versus non-disabled people who<br />

are in employment.<br />

In the second quarter of 2021, the<br />

employment rate for disabled people was<br />

THE Government has published new 'right<br />

to work’ checks which set out changes to<br />

the way in which employers must check<br />

the immigration status of biometric card<br />

holders from 6 April <strong>2022</strong>.<br />

Currently, foreign nationals who<br />

hold biometric cards can choose to<br />

demonstrate their right to work in the<br />

UK either by showing an employer their<br />

physical card or sharing their status via<br />

the Home Office’s online service. This<br />

flexibility means that employers and<br />

workers can choose between the relative<br />

simplicity of producing and checking<br />

a physical document in each other's<br />

52.7 percent, compared to 81 percent for<br />

non-disabled people. The Government<br />

has kept the disability employment<br />

gap under the spotlight during the<br />

COVID-19 pandemic and has renewed its<br />

commitment to publishing a consultation<br />

on disability workforce reporting.<br />

The consultation is yet to be published,<br />

presence or sharing immigration status<br />

online without having to meet in person.<br />

The new guidance changes this. From 6<br />

April <strong>2022</strong> holders of biometric cards will<br />

only be able to demonstrate their right<br />

to work in the UK using the Home Office<br />

online service. Employers will no longer<br />

be able to accept physical cards for the<br />

purposes of a right to work check, even<br />

if the card shows a later expiry date. The<br />

new rules will apply to new appointments<br />

only so it will not be necessary to carry out<br />

retrospective checks on employees who<br />

are biometric card holders and used their<br />

physical card to demonstrate their right to<br />

but the trend towards transparency on<br />

employment and pay is likely to continue.<br />

Proactive employers may wish to get<br />

ahead by reviewing their own practices,<br />

access to employment and workforce<br />

diversity to identify what practical steps<br />

might be necessary to recruit and retain<br />

disabled staff.<br />

Changes to Right to Work checks coming<br />

work in the UK before 6 April <strong>2022</strong>.<br />

Employers will retain a statutory excuse<br />

against any civil penalty for illegal working<br />

where initial checks were undertaken in<br />

line with guidance that was in force at<br />

that time.<br />

Employers are advised to familiarise<br />

themselves with the online right to work<br />

checking process in advance of these new<br />

rules coming into force.<br />

Gareth Edwards is a partner in the<br />

employment team at VWV<br />

www.gedwards@vwv.co.uk<br />

From 6 April <strong>2022</strong> holders of biometric cards will only be able to demonstrate<br />

their right to work in the UK using the Home Office online service.<br />

Brave | Curious | Resilient / www.cicm.com / March <strong>2022</strong> / PAGE 50

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